Country Toll Free Helpline No

Bahrain 80801129
Canada 8772185618
Hong Kong 800905108
Malaysia 1800815063
Philippines 180011101121
Singapore 8001012407
United Arab Emirates 8000177750
United Kingdom 08081019144 Access privileges
United States of America 8773021657
crafted exclusively
All Other International +91 80 42896753
for you.
Locations
(ISD rates apply)

National Phone Banking numbers

• Ahmedabad, Bengaluru, Chennai, Hyderabad, 66012424
Kolkata, Mumbai, New Delhi, Pune 39402424
• Allahabad, Amritsar, Bhopal, Bhubaneshwar, 6601242
Chandigarh, Coimbatore, Ernakulam, Indore, Jaipur, 3940242
Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna,
Rajkot, Surat, Vadodara
• Gurgaon & Noida 011-66012424
011-39402424
• Dehradun, Guwahati, Howrah, Jalgaon, Mathura, 1800 425 8390
Preddatur, Saharanpur, Siliguri, Thane
(Toll-free, call from BSNL lines only)

Standard Chartered Bank is committed to making your banking with

us a pleasant experience and values your feedback:
Visit us : http://www.sc.com/in/priority/en/
Email us : [email protected] OR
[email protected]
Write to us : Standard Chartered Bank, Customer Care Unit,
19 Rajaji Salai, Chennai 600 001
Call us : Priority Banking helpline services
(7 days a week, 24 hours a day) sc.com/in

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SOSC - Brochure \ (REVISED - 12/05/2017) - File with MILIND (Job Handled by: WinG)
 Schedule of Service Charges
and Benefits (Effective Date - 1 July, 2017)
Services Charges
Program maintenance charge*# `800/month
*Non-maintenance of qualification/eligibility criteria shall
attract a program maintenance fee and may result in the
discontinuation of Priority Banking services and benefits.
#A program maintenance charge is not levied on
accounts under the employee banking program and for
accounts of Standard Chartered, India employees.

Eligibility Criteria
Priority Eligibility Criteria for new customers
(applicable for a Standard Chartered Bank relationship
for the first 12 months of account opening)

1. Minimum monthly average FUM* (Funds under

management) of `30 Lakh, or
2. Minimum monthly salary credit into Standard
Chartered salary account of `3 lakh1, or
Priority and 3. Mortgage approved amount above `2 Crore1
International Banking Priority Qualification Criteria (applicable for a
Schedule of Service Standard Chartered Bank relationship post 12 months
of account opening)
Charges and Benefits. 1. Minimum monthly average FUM* (Funds under
management) of `30 Lakh, or
2. Mortgage outstanding balance above `2 Crore2
1
On completion of 12 months, client has to ensure to meet the Qualification criteria
2
At any point if outstanding balance falls below `2 Crore, the client has to either
restore the amount by way of top-up or meet the FUM qualification criteria
*FUM (Funds under management) includes any one, or the combination of the
following products from the Bank: Savings accounts, Term Deposits, Investments
made through the Bank.
Please note, if one family member maintains the qualification / eligibility criteria, rest
of the family members can enjoy Priority benefits.

General Services
• Consolidated account statements
- Monthly statements Free
- Duplicate statements Free
• Electronic statements Free
(Currently for non-consolidated statements only)

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• Pass book* Free • Stop payment
*Available at domicile branch for “Customer in Person”
- Single/range of cheques Free
• Cheque book Free
Personalised payable-at-par cheque book • Cheque return #

• Priority Banking VISA Infinite - Cheque issued by customer

ATM-cum-debit card - First cheque return in the last
12 months `500
- First year fee/Annual fee Free
- More than one cheque return in
- Fuel surcharge on
the last 12 months (per return) `750
ATM-cum-debit card Free
- Cheque deposited by customer `150
- Lost card re-issuance Free
- Foreign currency cheque `150
- Replacement of PIN Free
Other bank’s charges will be additionally levied,
#

wherever applicable.
- ATM-cum-debit card re-issuance Free
• ATM usage • Electronic Clearing System return#

- At Standard Chartered ATMs Free - First ECS return in the last

in India 12 months `500

- At other bank ATMs in India - More than one ECS return in the
and overseas* last 12 months (per return) `750

• Cash withdrawal* Free • Account closure

• Balance enquiry* Free - Within 12 months from

date of opening `500
* Overseas withdrawals subject to Reserve Bank of India guidelines.
NIL charges for Cheque/ECS return due to technical reasons
#
Debit cards issued on NRO (Non Resident Ordinary) accounts
would be valid for use in India only. Customers who do not meet
any one of the eligibility criteria for Priority Banking, will be
charged `140 per cash withdrawal and `20 per balance enquiry. Remittances
• Single pay order/demand draft
Other account related services drawn on our branches Free
• Outstation cheque collections • Bulk pay orders/demand draft
- Cheque drawn on drawn on our branches `125
Standard Chartered branches Free
• Single demand draft drawn on
- Cheque drawn on other banks at correspondent banks* Free
Standard Chartered branch locations Free
• Bulk demand drafts drawn on 0.10% per
- Other locations Free correspondent banks* draft amount
• Foreign currency cheque collection * Specified locations. List available at all our branches.
For other locations, correspondent bank charges will
º Cheque amount equivalent to USD
apply additionally.

- Up to USD 50,000 USD 35 • Foreign currency draft (USD/GBP) `776

- USD 50,001 and above USD 55 • Foreign currency draft (Euro) `1,025
- USD cheque cleared overseas USD 15 • Cancellation/revalidation of
(Reject)
- Demand draft/pay order charges Correspondent
- USD Cheque Investigation charges USD 50 bank
- For other currencies - - Lost/duplicate instrument charges charges
0.28% of cheque amount Minimum `121

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SOSC - Brochure \ (REVISED - 12/05/2017) - File with MILIND (Job Handled by: WinG)
• Funds transfer Lockers
- Transfer of funds across • Locker rentals 50% waiver on
Standard Chartered India branches Free regular tariff^^
^^Applicable only if below eligibility criteria is met
- Transmission in foreign currency Monthly average credit balance of a minimum of`30,00,000 in your relationship across all
(Telex transfer) products held with the bank or any such minimum average balance fixed by the bank
from time to time. The relationship which will be considered for this purpose includes any
- Foreign currency outward one or combination of the following products from the bank: savings accounts,term
deposits, investments made through the bank
remittances Free
- Inward remittance from abroad `250 Loans and overdrafts
• Foreign inward remittance certificate Free • Home loan interest rates and
• RTGS processing fees Special tariff*
- Inward Free • Loans Against Property Special tariff*
- Outward Free
• National Electronic Funds Transfer
Trade services
- Inward Free • Letter of credit, guarantees, etc Tariff
available on request*
- Outward Free

Special account services Cash Management services

• Certificate of balance/interest Free • Clearing, logistics, etc. Tariff
available on request*
• Retrieval of documents Free
*Please get in touch with Relationship Manager/Branch for further details
• Standing instructions Free
(set-up and execution)
Doorstep Banking
Charges/commission on transactions
are at actuals. This service is currently available in select cities only

• Banker’s report Free

Services Charges
• Signature verification Free
• Cash pick-up/delivery^ Free
Internet Banking Free • Cheque pick-up/DD and PO delivery Free#
once a day
Global privileges
• Fixed schedule services***
• Emergency cash at select
overseas locations #
`100 per request thereafter
Standard Chartered Bank locations Free
• Use of Priority Banking centres
in India and overseas Free
• Special Priority Banking privileges
as applicable in respective countries Free
(List of services and countries available on request.)

Credit card
• Complimentary Priority Banking
VISA Infinite credit card NIL

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 Service Cash pick-up and delivery Once GST is implemented, it will be levied at the applicable rates
in force on foreign currency conversion. For the purpose of
Value => `3,00,000 determination of value of in relation to supply of foreign currency,
< `3,00,000 & including money changing, the following table (as provided in the
Frequency < `10,00,000 draft rules) should be used:

Daily `3,000 `8,000

a month a month Transaction amount Value of Service on which
GST to be paid.
Weekly `700 `1,300
a month a month Less than or equal to 1% of the transaction amount,
`1 Lakh subject to minimum of `250

• Bulk cash pick-up** `350 Greater than `1 Lakh and `1000 + 0.5% of the transaction
per instance less than or equal to amount
`10Lakh
• Bulk cash delivery** Free
Greater than `10Lakh `5,500 + 0.1% of the transaction
^ Subject to a maximum pickup/delivery of `2,99,999.99 per day. amount, subject to maximum of
***Fee for delivery on Sundays, public holidays, banking holidays `60,000
will be twice the listed price.
** Between `3,00,000 and `10,00,000 per day.
Cash more than `10,00,000 is not allowed The GST at applicable rates would be levied on the value
calculated as per above table.

Please note
Standard Chartered Bank India, has produced this
brochure to keep you informed of our broad range of
services.
Our fees and charges reflect our commitment to providing
our customers with quality service at competitive prices.
The bank reserves the right to amend the terms, conditions
or rates stated in this brochure and to assess charges on
transactions which are not covered by this schedule.
Any charges not mentioned in this schedule should be read
in conjunction with the relevant product service charges.
Charges are also applicable to permitted transactions on
Foreign Currency accounts.
Safe deposit lockers are available at certain branches and
can be offered to a client upon request.
Charges for the same are available at the respective branches.
Charges in this document are exclusive of applicable taxes.
If you require a service for which a fee or charge is not detailed
in this brochure, please contact your Relationship Manager or
our dedicated Priority helpline/Phone Banking services.
All services offered are subject to Reserve Bank of
India guidelines.
GST will be levied at the applicable rates in force on all
taxable supplies with effect from a date to be notified by the

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 Notes

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