1/29/24, 11:18 AM Document 1051403.

1
PowerView is Off Last Login: January 22, 2024 11:20 AM AST Abdullah (Available) (0) Contact Us Help

Dashboard Knowledge Service Requests Patches & Updates Community

Give Feedback...
Copyright (c) 2024, Oracle. All rights reserved. Oracle Confidential.

How to Update, Change, Cancel, or Correct a Work Confirmation In Status 'Processed'? (Doc ID 1051403.1) To Bottom

In this Document Was this document helpful?

Goal Yes
No
Solution
References
Document Details

Type:
HOWTO
Status:
APPLIES TO: Last Major
PUBLISHED
Jan 17, 2018
Update:
Oct 11, 2022
Oracle iSupplier Portal - Version 12.1 and later Last Update:
Information in this document applies to any platform.

Related Products
GOAL
Oracle iSupplier Portal
Oracle iSupplier Portal
For a work confirmation that is in 'Processed' status, how does one make a correction to the amount received?

After creating and approving a work confirmation for a complex PO, the work confirmations goes into 'Processed' status. If Information Centers
there was an error made in the values received, users want to make a correction by either returning items on the work Information Center -
confirmation or canceling the work confirmation and recreating it. Procurement [2783634.2]

G-Invoicing Information Center

SOLUTION [2830078.2]

Previously this was not possible and an Enhancement Request (ER) was logged requesting the same: ER Bug 8634209 -
PM:NOT POSSIBLE TO CANCEL OR CORRECT A WORK CONFIRMATION Document References
Work Confirmation Does Not
Product Management and Purchasing Development confirmed it would be good to add Work Confirmation correction functionality Allow To Enter Requested
to the product. The correction portion of the ER is implemented in 12.1.3 and higher. (Note that ER's are not available for Amount Although The Balance
backport). The Change / Correction feature is implemented in Release 12.1.3 per Note 1102678.1 - Oracle iSupplier Portal Is Available [1317078.1]
Release Notes, Release 12.1.3. Additional details are available in Note 1270365.1. Unable to Correct or Cancel
Wrong Work Confirmation
Also,patch below allows to correct the amount to zero in the WC. Fixed files: WcPayItemsShipmentVORowImpl.class Amount Which Is In Approved
120.14.12010000.15 and posmsg.ldt 120.112.12010000.29: Status [1270365.1]

Oracle iSupplier Portal Release

Patch 14825611:R12.POS.B - This Patch Resolves The Issue Of "Work Confirmation Correction Is Not Allowed Till Zero Amount Notes, Release 12.1.3
For Amount Based Pay Items" [1102678.1]

The option to Cancel a Work Confirmation is still not offered and remains an ER; the correction feature mentioned here may
be used as a workaround. Recently Viewed
The ER: Bug 8634209 will be reviewed and considered by Development for a future release. It will remain open until it is either
incorporated into the product, or it is deemed not feasible. Step by step to resolve ORA-
600 4194 4193 4197 on
database crash [1428786.1]
How Does The Account
This issue has been identified as an Enhancement Request. We are pleased to share with you that all customers can now log Generator Default The
new Enhancement Requests or discuss existing ERs via the Procurement Communityl and track the progress of ERs. This Accounts In Oracle
community will give visibility to current recommendations and allow others to collaborate, discuss, and vote on existing Purchasing? [1067139.1]
requests. This community is owned and maintained by Oracle Development. We encourage you to log the ER directly as the How do I Customize the PO
thread will be tied to your My Oracle Support UserId which will allow development to communicate with you directly should Account Generator to Build
Accounts for Purchase
they have any questions or clarifications. Also, by creating the thread you will automatically be notified by email on any Orders or Requisitions Based
replies to the discussion. This will allow you to track the progress of the recommendation. on Project Data [2218688.1]
Error APP-PO-14040 in Po
Please follow these steps: Requisition Account
Do the following to log the ER in the Procurement ER Community Generator [263850.1]
(R12.2 +) Automatic
1. Navigate to the Procurement Community Generation of Charge
2. Select Create an Idea (or search for an existing Idea on the same topic) Account in Requisition
Import [1616541.1]
3. Add the Subject for the Enhancement Request discussion
4. Include in the content region the details of what you are requesting and why. It is best to give as much detail as you can Show More
to help others customers understand the request so they can vote on the ER if they also find it desirable. This detail will also
help development with their review and consideration.
5 Publish the idea
6. You will want to Vote for the Enhancement Request by selecting the Like icon while viewing the new discussion topic
7. You can also 'Follow' the discussion and you will be notified of any updates to that thread.

Please review [ Note 1584210.1 - Enhancement Request Community FAQ for complete details ] of how the process works.
This gives very comprehensive information about this new process.

REFERENCES

https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=97582793493624&parent=EXTERNAL_SEARCH&sourceId=HOWTO&id=1… 1/2
1/29/24, 11:18 AM Document 1051403.1

BUG:8628797 - NOT POSSIBLE TO CANCEL OR CORRECT A WORK CONFIRMATION

NOTE:1102678.1 - Oracle iSupplier Portal Release Notes, Release 12.1.3

BUG:10262438 - DATAFIX PROVIDE RETURN/CORRECTION OF WORK CONFIRMATION FOR 12.0.6
BUG:8634209 - ER: :NOT POSSIBLE TO CANCEL OR CORRECT A WORK CONFIRMATION
Didn't find what you are looking for? Ask in Community...

Related
Products
Oracle E-Business Suite > Procurement > Procurement > Oracle iSupplier Portal > Purchase Order Issues > Purchase Orders View
Oracle E-Business Suite > Procurement > Procurement > Oracle iSupplier Portal > Shipment Issues > Receipt Transactions

Keywords
AMOUNT; CANCEL; CHANGE; COMPLEX PO; DATAFIX; ENHANCEMENT REQUEST; IN PROCESS; ISUPPLIER; POS; PROCESSED STATUS; PRODUCT MANAGEMENT; RECEIVED; RELEASE
12; RETURN ITEMS; WORKAROUND

Back to Top
Copyright (c) 2024, Oracle. All rights reserved. Legal Notices and Terms of Use Privacy Statement

https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=97582793493624&parent=EXTERNAL_SEARCH&sourceId=HOWTO&id=1… 2/2