Body Language2
Body Language2
Rise, if seated. That rule used to apply to men only; now women should rise as well. If you
remain seated when someone is introduced to you, the communication of personal
indifference is unmistakable, not to mention offensive.
The only approved exception to rising to shake hands is if you are eating. If that is the case,
you can wait to shake hands until after you are done.
Walk up to the person with confidence. Keep your head level and your hands at your side.
Be sure to keep your hands out of your pockets. Research indicates that we don't trust
people with hands in their pockets. Make sure your right hand is free to shake hands. Always
shift any purses, briefcases, papers, beverages or cell phones to your left hand before you
begin the greeting.
Smile briefly. Don't overdo it. If you smile too long or too much, you are perceived as
submissive. An overextended smile can create negative impressions, such as “overeager,”
“easily manipulated” or “not intelligent.” Women need to take special care not to overextend
the smile as it can reduce personal power and can even be misinterpreted as a sexual come
on.
Make eye contact. There is a substantial amount of research showing that good eye contact
increases feelings of trust. Don't stare, but don't look at your shoes. Making eye contact as
you approach lets the person know you want to interact. Men need to extend the eye contact
for at least three seconds without blinking or looking away as they shake hands. Women
need to be careful of holding eye contact for more than three to five seconds at a time with
men they have not met before. Men may perceive extended eye contact as a sexual
advance.
Face the person heart-to-heart. When you stand at an angle and don’t face the person
squarely, you are sending the symbolic message that you are not being straight and open.
You may look as if you need to protect yourself, you do not like the other person, or you feel
the need to reduce the intimacy or the duration of the interaction.
If you have a problem with clammy hands, don’t forget to wipe them on your handkerchief or
tissue before you shake hands. And at social functions, carry any iced drinks in your left
hand, so your right hand will not be cold and damp when a handshake is called for.
Reach out your right hand and arm across your body to your right. The forcefulness and
confidence of the move lets the other person know you not only want to shake hands, you
look forward to it.
Make sure the arm goes fully outward as an arm held closely to the body indicates timidity
and lack of confidence.
Make sure your hand is straight up with the thumb on top. The thumb on top is symbolic; it
indicates you want equality in your interaction. No one person will dominate. You will respect
the other person and expect him or her to respect you.