Ic Certificate

This document outlines the process for obtaining an income certificate through an online portal or franchise centers. It details the service category, user charges, documents required, payment options, and application process. The application involves filling an online form with personal details and uploading required documents, making payment, and then receiving the certificate either by collecting it manually or having it delivered via speed post. Officials then process the request and issue the certificate.

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Ic Certificate

Uploaded by

karthiknagapuri30

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

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1.

Service Description
This certificate establishes the annual income of applicant’s family for all legal and official purpose. The
income certificate establishes the economic status of the applicant thereby making him / her eligible for
various government welfare scheme and programs, etc..,
2. Service Details
Income Certificate
S.No Description Information
1 Service Category B
2 Service Type Regular
3 User Charges 45
4 Service Level Agreement ( SLA ) 7 Working Days
1) Application Form
5 Documents Required 2) Ration card /EPIC Card/AADHAR Card
3) Copy Of IT Returns / Pay Slips / Proof of Income /
Affidavit
4) Passport Size photo
 Franchisee Centers
6 Service Delivery Channels
 Govt Centers

7 Available Time  Franchisee & Govt Centers: 8:00 AM to 8:00 PM

Franchisee: Cash
8 Payment Modes Govt Centers: Cash / Cheque / DD / Card Payments / T-
Wallet
3. Service Process Flow
4. Procedure:
After User Logged into the application, user’s need to click on the “Certificates” icon or enter the service
name in “Search for Service”.

List of all individual department services will be shown. Click on “Revenue Department” icon.

Screen 1: List of services will be shown under revenue department and click on “Income Certificate” icon.

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Application Form:

Pre-fill data will be filled and user needs to enter details like Caste certificate and upload documents and
proceed further.

Application Form:
Operator has to fill all the required information related to application and upload mandatory documents and
Non mandatory documents as optional and click on “Show Payment”. Details of payment will be shown and
click on “Confirm Payment”.

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Note: If delivery type is post-local/non local then, postal details panel is generated and you must enter
postal details.
Note: Based on the customer request, the delivery option (either through Manual or Speed Post - Local or
Speed Post - Non Local) franchisee has to be selected. The courier charges for Postal Local / Non Local is Rs.
65/-.
Once operator click on “Confirm Payment” system will redirect to “Payment Details Page”. Operator has
choice to choose “Mode of Payment Options” like PAYTM/CASH/TWALLET. If the operator has chosen
PAYTM/TWALLET system will redirect to “Payment Gateway” and payment can be made. Incase if Cash is
selected amount will be debited from operator’s wallet.

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For Citizen Portal:

After successful payment “Receipt” will be generated.

On submission, the request will go to respective Department Officials workflow for further processing. Once
the request is approved, Citizen can collect certificate from franchisee where applied incase if delivery is
“Manual” or certificate will be dispatched through courier to the citizen’s address if delivery type is “Speed
Post Local/Non Local”.

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5. Note: Application Form is Not Mandatory for Citizen /Online Users.

6. Contact Us
For any queries please reach us at
Call: 040-48560012 | Email: [email protected]

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