Kuwait Universal Design Code
Kuwait Universal Design Code
2 Introduction 6
2.1 Kuwait’s disability and accessibility legal framework 6
2.2 Purpose of the code 7
2.3 Universal Design 7
4 Scope 10
10 Pedestrian crossings 27
10.1 Elevated sidewalk 27
10.2 Intermediate islands 28
10.3 Pedestrian crossing signals 30
11 Bollards 30
12 Shaded areas 30
13 Garage entryways 31
14 Parking 33
14.1 Pick-up/Drop-off areas 33
14.2 Accessible parking spaces provision 34
14.3 Accessible parking spaces 34
14.4 Auto-pay machines 35
15 Buildings entrance 38
15.1 Security barriers 39
16 Horizontal circulations 42
17 Protruding objects 44
18 Doors 45
18.1 Door hardware 46
18.2 Manoeuvring spaces 48
18.3 Power-assisted doors 50
22 Tactile surfaces 59
22.1 Detectable warning surfaces 60
22.2 Tactile guiding surfaces 61
23 Vertical circulations 64
23.1 Elevators 64
23.2 Elevator’s doors and lobby specifications 64
23.3 Elevator car features 65
23.4 Lifting platforms 67
24 Ramps 69
24.1 Temporary ramps 72
25 Stairs 75
25.1 Steps 75
25.2 Stair flights 76
25.3 Escalators 79
27 Family-friendly facilities 91
27.1 Family toilets 92
27.2 Feeding rooms 93
27.3 Child protection seats 95
28 Ablution areas 95
29 Furniture 97
29.1 Accessible chairs and benches 97
29.2 Tables 98
29.3 Drinking fountains 99
29.4 Vending machines, ATMs, Auto-pay machines 100
38 Balconies 117
42 Wayfinding 129
42.1 General 129
42.2 Signage 130
42.3 Directional signs 133
42.4 Identification signs 135
42.5 Tactile maps 136
42.6 Typeface and lettering 139
42.7 High embossment 141
42.8 Braille 142
42.8.1 Position 142
42.9 Accessible information means 144
42.10 International symbol of access 145
47 Bibliography 162
48 Notes 163
2) Public buildings and facilities that are designed in line with Universal Design
standards;
3) In public transport;
This document has been developed within the framework of the Project:
“Achieving Kuwait 2035 Vision Towards Persons with Disability Project”. The
project is supported by the United Nations Development Programme (UNDP)
Kuwait office, and implemented by the Public Authority for Disabled Affairs of
Kuwait (PADA).
The current Kuwait Universal Design Code will contribute to Output 1.3.
The requirements in this Code cover a wide range of human abilities, embracing
all aspect of life. The requirements of this Code shall be applied at the earliest
possible stage in the design process, to avoid higher costs of retrofitting.
This Code’s content and its intended application is based on the concept of
Universal Design, as described in the following section.
1. Equitable use
The design is useful and marketable to people with diverse abilities
2. Flexibility in use
The design accommodates a wide range of individual preferences and
abilities.
4. Perceptible information
The design communicates necessary information effectively to the user,
regardless of ambient conditions or the user's sensory abilities.
Throughout our life cycles we all are in constant interaction with the
environment in which we live, it is changing all the time. Designers shall
recognize this changing dynamic, and plan for it.
The beneficiaries of universal design include, but are not limited to:
• Children
• Elderly people
• People with disabilities
• People from diverse sociocultural backgrounds
• Pregnant women
• Tourists
Common Individual
Approaching the Parking and
Entrances architectural indoor and
building pedestiran acess
elements oudoor spaces
After specifications for architectural elements and individual spaces, the code
includes sections that are dedicated to serve all users and beneficiaries of the
universal design concept:
Wayfinding
Maintenance
Emergency
and
preparedness
management
At the end of the Code there are also sections for basic anthropometric
specifications and bibliography.
The provisions in this Code are comparable to international standards and are
focused on a wide spectrum of people, including parents with children and older
persons.
In accordance to similar standards, this Code does not apply private houses,
though its provision may apply to public areas of dwelling developments.
The dimensions stated in this Code are primarily based on adult dimensions,
nevertheless, it includes specifications that should suit children and people with
different heights. If a facility is designed primarily to serve children, dimensions
on and other provisions should be adjusted to make them suitable for children.
Dimensions are given in metric units. All dimensions in figures are given in
meters or millimetres and are measured to the centreline, unless otherwise
specified.
1. Access
Approach, entry, internal circulation or exit, including in case of emergency.
3. Accessibility
Accessibility include eases of independent approach, entry, evacuation, and/or
use of a building and its services and facilities, by all of the building’s potential
users, regardless of disability, age or gender with an assurance of individual
health, safety and welfare during the course of those activities.
5. Accessible route
A continuous unobstructed path in an internal or external environment,
connecting all accessible elements and spaces in any facility or public spaces.
8. Clear headroom
Free unobstructed vertical space to allow proper and safe passage.
9. Clear width
Free unobstructed space for access through a doorway, passage, stair, ramp,
walkway, etc.
11. Disability
Disability is an evolving concept and that disability results from the interaction
between persons with impairments and attitudinal and environmental barriers
that hinders their full and effective participation in society on an equal basis with
others.
12. Escalator
Moving stairway.
13. Evacuation
Egress in an emergency situation.
18. Handrail
Component of a stair or of a ramp or other building component that provides
guidance, balance and support.
19. Headroom
Clear vertical space above one’s head, as in a vehicle or room.
21. Impairment
Limitation of body function or structure, such as a significant deviation or loss
which can be temporary due, for example, to injury, or permanent, slight or
severe and can fluctuate over time.
25. Landing
Platform or part of a floor structure at the end of a flight of stairs or a ramp or at
the entrance to a car lift.
30. Nosing
Front edge of a tread or landing that protrudes over the riser beneath, that can
be rounded, chamfered or otherwise shaped.
31. Ramp
An inclined solid flat plane structure that is steeper than 5 % from the horizontal.
Depending on the length it shall include an intermediate landing, which makes it
possible to pass from one level to another.
32. Rise
Vertical distance between the upper horizontal surfaces of two conserampive
treads, or of a landing and the next treads above or below it, or of a flight
between conserampive landings.
33. Riser
Vertical component of a step between a tread or a landing and the tread or a
landing above or below it.
36. Shall
It is mandatory to do it.
37. Should
It is recommended to do it.
40. Wayfinding
Descriptive of a system whereby appropriate information is provided to assist a
person to pass through the built environment towards a specific destination.
Wayfinding includes orienting oneself, knowing one’s destination, following the
best route, recognizing one’s destination and finding one’s way back out.
People who are blind or who have a vision impairment benefit from tactile
information to facilitate wayfinding.
Grates shall have openings that are perpendicular to the path of travel, or
a grilled pattern with openings of 12mm maximum.
The seat or benches shall have additional clear spaces on either side to allow
the location of a wheelchair user, out of the clear path of travel.
This diagram shows an example of a recessed resting area with a bench that
has additional clear space for a wheelchair user.
The number of routes depends on the building or facility design. At least one
path of travel shall be accessible route, serving all users.
a) The kerb height shall be between 100 mm and 150 mm, higher kerbs shall
be treated as ramps, according to Section 24
b) Surfaces shall be slip-resistant.
c) Do not require handrails.
d) Shall not project onto a road surface.
e) Shall be located to prevent its obstruction by parked vehicles.
f) Shall be free from any obstruction, such as signpost, traffic lights, bollards
and the like.
g) The total width of kerb ramps in pedestrian crossings is the same as the
width of the accessible pedestrian route, or never less than 2000 mm.
h) In accessible parking places or drop-off zones, kerb ramps should have a
minimum width of 1200 mm or the width of the lateral aisle.
i) Kerb ramps shall have a warning tactile pavement at 300 mm from the edge.
j) Kerb ramps edge surfaces shall be completely level with the road.
k) The colour and texture of the kerb ramps shall be identical to the accessible
pedestrian route.
Max. Max.
Length Width Length
gradient gradient
1250
100 mm 1250 mm
mm
Equal to
1875
150 mm crossing 1875 mm
mm
painting 8% 8%
200 mm
>2,00m
2500
2500 mm
(only for existing mm
sidewalks)
a) There is a kerb ramp at each end of the pedestrian crossing to connect the
sidewalk and the roadway.
b) There are no level changes at both ends of the kerb ramp and flush with the
sidewalk and roadway
c) The kerb ramps on each end shall be aligned.
d) The sidewalk edge of the pedestrian crossing should be marked with a strip
of tactile warning pavement. This tactile pavement should run all the width of
the kerb ramps and shall fulfil the requirements of this code.
All gradients shall be a maximum of 8%. This type of Kerb ramp is preferred
where pedestrians are likely to walk across them.
Depending on the kerb’s layout, and adapting to local conditions, the flared
sides of kerb ramps can have higher cross gradient slopes, but never more than
12%.
There should be a clear landing space on the sidewalk side of the same width
as the accessible path, but no less than 1200mm.
This type of kerb ramp is better suited for wide sidewalks with plenty of room
for providing and adequate gradient for the ramp and flared sides
This type of kerb ramps shall be used where there is not enough room for
providing adequate flared sides, or where street furniture of any kind prevent
providing the flared sides.
The sides of the kerb ramp shall have any of the following elements:
• Vegetation
• Street furniture, such as waste bins, traffic or pedestrian lights, street
lamps, bollards, etc.
The example in this diagram shows the kerb ramp with vegetation on one
side and a traffic light and trash bin in the other side.
This example shows to flared sides kerb ramps on the kerb extension.
This crossing is comprised of two running slopes that lower the sidewalk’s full
width to the roadway level at the corner, providing crossing paths in both
directions
A minimum 2000 mm long landing should be provided between the two slopes.
The edge of the landing with the roadway shall have a tactile warning pavement
to provide a reference of the change between the sidewalk and the roadway.
a) The total width is the same as the crosswalk width, or at least 2000 mm, free
of any obstacle.
b) The surface height shall be between 100 mm and 150 mm above the road,
and the longitudinal gradient of the roadway ramp cannot exceed more than
15%.
c) The crosswalk is marked on the raised surface for all its width.
d) The sidewalk edge of the pedestrian crossing shall be marked with a strip of
detectable warning surface. This tactile warning surface shall run the width
of the crossing and shall fulfil the requirements established in this code.
e) Drainage should be resolved without causing a level change, a step or a gap
across the crosswalk.
a) The entrance and exit of the pedestrian crossing at the intermediate island
shall be misaligned.
b) The path between the entrance and the exit shall be protected on both sides
with guardrails, dwarf walls or other protection elements.
c) The island pavement should be the same colour as the pedestrian path.
Both island’s edges should be marked with detectable warning surface of at
least 300 mm wide and the same width as the pedestrian path.
11 Bollards
Whenever bollards shall be used, they shall comply with the following
requirements:
12 Shaded areas
The provision of continuous shaded pedestrian paths is encouraged along
accessible routes. In case a continuous shading is not feasible, shaded areas
shall be provided at least every 50 m along accessible routes.
Each second shaded area shall be provided with seating places and adequate
space for wheelchair users.
The next figures present two types of pick-up areas, with a kerb ramp and with
no level difference. Depending on the building’s design any of them can be
used, provided the edge between the sidewalk and roadway is properly marked,
with colour contrast and detectable warning indicators as shown in the figures
below.
Layout with two alternative locations for the kerb ramps. This layout should be
used when there is no possibility of providing a level drop-of area.
Layout with no level difference, the edge between the roadway and the
sidewalk is marked by the colour and texture change using a detectable
warning indicator
up to 10 1
up to 50 2
up to 100 4
up to 200 6
Vehicle park entrances shall have a height clearance of at least 2200 mm. If the
facility will serve vans with platform lift for wheelchair access, a higher
clearance should be considered, with a minimum of 2750 mm.
Shall have the operating controls complying with the requirements of this Code,
Section 38.
Entrances to buildings shall be located and oriented in such a way to ensure the
shortest distance for pedestrians between the building and drop-off areas,
parking, sidewalk, public transportation strops or other buildings.
An accessible route shall link the parking area, designated accessible parking
spaces and the sidewalk to the main entrances of all buildings or facilities.
The accessible route from the street or public space shall avoid stairs and
ramps. Gradients up to 5% are acceptable to reach the main entrance(s) at
street level. If the gradient is over 5%, it should be designed as a ramp.
The accessible route shall be marked with clear signage, according to the
specifications of the Wayfinding section of this Code.
In new buildings, the main entrance or entrances shall be fully accessible to all.
In existing buildings, when the accessible door is not the main entrance door,
the direction to the accessible entrance shall be marked with the International
Symbol of Access (ISA), as specified in Section 42.10
A directory shall display the main departments and/or services provided in the
building.
An information desk visible from and near the entrance shall be provided in all
public use buildings.
All entrance doors must have a clear passage width adequate to the intended
use of the building and the expected number of users. Minimum dimensions are
900 mm width x 2100 mm height.
No turnstiles are used and one of them is wider to allow the passing of a
wheelchair
a) Shall be easily identifiable from the entrance, with a direct route free of any
barrier.
b) The use of queuing lines should allow wheelchair users to manoeuvre to the
reception desk. Queuing rails should contrast visually with their surroundings
and have a clear width of at least 900mm.
c) Reception desk when used shall be clearly identifiable and with dual-height
counters on both sides, with a lower counter between 750 mm and 790 mm,
and a high counter between 950 mm and 1250 mm, allowing its use by a
wheelchair user or people sitting down on a standard chair on either side.
d) A space 680 mm height and 480 mm deep shall be provided under the desk,
with a frontal clear approaching space of 1400 mm x 900 mm.
e) The reception desk shall be located in a position where glare or reflections
don’t obstruct the ability of deaf or hard of hearing visitors to lip read, e.g. by
the presence of windows, glazed screens or mirrors behind a receptionist
Corridors shall:
In case of obstructions with their leading edge at any height above 580 mm
from the floor shall not protrude more than 100 mm from walls, posts or other
elements. Obstructions with their leading edges up to a maximum of 580 mm
from the floor level, may protrude more than 100mm, as illustrated in the Figure
24 below, as that height allow them to be detected by a person’s white cane.
a) Automatic doors are preferred for public building entrances and high
pedestrian traffic areas.
b) Doors should have a free passage width of minimum 900 mm. This free
passage must be measured between the face of the door and the face of the
doorstop with the door open at 90°.
c) Opening and closing mechanisms shall be placed between 900 mm and
1200 mm in height and shall be easy to grasp and use. Pressure
mechanisms or levers shall be easy to operate with the elbow or be
automatic.
d) If lever systems are provided, they must be separated from the door body by
at least 40 mm.
e) Thresholds shall flush with surrounding floors. If required, level thresholds
no higher than 6mm.
f) Spring-operated doors shall be avoided
g) If there is a revolving door, an alternative accessible door shall be provided
immediately adjacent to the revolving door.
For sliding doors, a vertical fixed bar shall be provided to open the door.
The opening space of a door shall not invade the manoeuvring spaces and the
accessible paths.
Doorstoppers shall be provided to prevent the door from hitting and damaging
the wall.
Where there are two or more door leaves at least one of the leaves of the door
must be able to be considered an accessible door according to the above
specifications.
Kick plates of at least 250 mm high are recommended in high use areas.
On the pull side, a minimum space of 600 mm adjacent to the leading edge of
the door with a minimum clear floor space of 1500 mm x 1500 mm shall be
provided.
On the push side, a minimum space of 300 mm adjacent to the leading edge of
the door with a minimum clear floor space of 1200 mm x 1200 mm shall be
provided.
Clear floor space shall not be obstructed by other swinging doors and they shall
be free of obstacles.
When two doors are installed in a series, they shall have a minimum space of
1200 mm between them plus the width of the door swinging into that space.
Figure 28. Clear spaces for one push side swinging doors
Clear spaces for both-side push swinging doors and sliding doors
Glass doors or panels that do not have elements that can be identified, such as
frames or handles, shall contain visual elements that guarantee its detection.
The marks shall consist of two horizontal bands, each at least 100 mm high,
and shall have a reflectance contrast with the glass background of at least 30
points LRV (Light Reflectance Value).
The upper band shall be affixed at a height between 1400 mm and 1600 mm
and the lower band affixed at a height between 850 mm and 1000 mm above
the floor.
It is not necessary to mark the glass surfaces with contrasted bands in the
following cases:
a) Windows should not open outwards into circulation routes below a height of
2100 mm.
b) Pressure mechanisms or levers are preferred and shall not require wrist
turning or pinching, and should be easy to operate with a single hand, or be
automatically operated.
c) The glazing should start no higher than 900 mm from the floor in order to
provide exterior vision to children, people with short stature and wheelchair
users if they will be regular users of a room or building. Guardrail protection
shall be provided if windows can be opened lower than 1200 mm.
d) Window controls and hardware shall be positioned between 800mm –
1000mm above floor level.
e) Figure 34 shows a window layout with a fixed panel between 900 and 1200
as a security measure for children, but still allowing viewable area.
Example of accessible and safety layout providing exterior view from a low
height, for facilities aimed primarily for children
21.1 Handrails
Handrails provide support, stability and guidance to users, especially during a
fire evacuation. Handrails must be designed to be easy to grasp and to provide
firm and comfortable grip, allowing the hand to slide along the rail without any
obstruction.
Handrails used in stair, ramps or any other level change must meet the
following requirements:
Stairs and ramps with a change in level greater than 500 mm must have
continuous handrails on both sides with a 300 mm horizontal extension at its
ends. Figures 35, 36, 37, 38 and 39 show the characteristics of accessible
handrails for ramps and stairs, including its use in combination with guardrails
(Fig. 35).
When the stair widths are greater than 2700 mm an additional intermediate
handrail should be installed. The width between intermediate handrails should
be at most 1500 mm.
The handrails must be safely secured and installed to resist a force of at least
1.3 kN applied vertically or horizontally.
Handrails must have an anatomical design that allows adjustment to the hand
with a circular section of 32 mm to 40 mm diameter or an equivalent gripping
surface. Handrails must be separated from the wall surface at least 40 mm. The
handrail section and its mounting system should not interfere with the
continuous gripping surface.
Handrails can have raised text or tactile symbols unobtrusively and permanently
fixed as an important source of information or people with visual impairments,
e.g. indication of floor number, location of fire exits, etc., as shown in Figure 40.
All handrail materials exposed to intense sun radiation shall prevent reaching
high temperatures that may damage the users.
The handrail should be circular in shape to provide proper grip and support
a) Be slip-resistant
b) Have a diameter between 32 and 40 mm
c) Have a space of 40mm between the grab bar and the wall where mounted
People who are blind or have visual impairments need a tactile element for
helping in their orientation across large outdoor areas. Tactile surfaces shall be
used to indicate the accessible route, especially where no other clues indicate
the route to, from, around or inside a building; where there is a situation that
may represent a hazard to persons with vision impairment, or that is not
highlighted by any other feature.
• stairs,
• ramps,
• rail and port platform borders,
• unprotected changes in level,
• pedestrian crossings
• to indicate the end of a tactile guiding surfaces
The tactile guiding surface shall have a minimum width of 400 mm. The
distance among longitudinal stripes can’t exceed 32 mm.
The image shows the lay out of the combined use of warning and guidance
tactile surfaces towards a building’s entrance
The image shows the lay out of the combined use of warning and guidance
tactile surfaces towards an elevator’s controls
23.1 Elevators
A conventional accessible passenger elevator should be provided in every new
public building with more than one floor.
a) The dimensions should be appropriate for the intended number of users and
in all instances, equal to or bigger than the hereby specified minimum
dimensions of the cabin.
b) The minimum internal car dimension shall be no less 1200mm by 1400 mm.
However, considering the current use of motor wheelchairs and scooter, the
recommended minimum dimensions shall be 1500 mm by 1500 mm.
c) If a facility has various options of vertical circulation there shall be a sign
indicating the location of the accessible elevator.
• automatic operation,
• have a minimum width of 900 mm,
• minimum height of 2100 mm,
• and present colour contrast against the surrounding walls.
Doors shall open automatically and shall remain opened at least 3 seconds.
Elevators’ call buttons shall be located at a height between 900 mm and 1200
mm.
A sign indicating the number of the floor should be provided in each elevator
lobby on the wall opposite to the elevator landing doors.
The floor should be slip-resistant and have similar qualities as the floor of the
elevator landing to minimize the risk of slips, trips and falls. The elevator car’s
floor shall be level with the landing in each floor.
A mirror shall be placed inside the elevator on the wall opposite to the door,
from the handrail height upward, covering the full back panel.
Braille and tactile signage shall be provided on the door jamb at a height of
1500 mm, indicating the floor number or name.
Audible signals or an audible voice announcement shall sound when each floor
is reached.
Buttons shall be located at a height between 900 mm and 1200 mm. They shall
present high-embossed European numerals. Braille numerals shall be located
on the left lower side of each button.
The button to reach the facility’s exit floor shall be raised at least 3 mm from the
other buttons and be circled with a green line of at least 2 mm wide.
Call buttons in each floor can contain icons instead of digits in tactile and colour
contrast against the background.
Buttons shall always provide a two-channel feedback when pressed: visual and
acoustic or visual and tactile. Touch buttons and touch screens are not
permitted.
They can be of two types, depending on the use and maximum height:
• Enclosed platforms.
• Non-enclosed platforms
a) For enclosed platforms, the maximum allowed travel height is 4000 mm.
b) For non-enclosed platforms, the maximum allowed travel height is 2000 mm,
in public buildings and 3000 mm in private housing.
c) If full height enclosure is not required, the minimum height of the partition
shall be 1000 mm.
d) The lift platform must have dimensions that allow its use by a wheelchair
user.
e) The platform has a clear usable area of 900 mm x 1400 mm (width x length).
The location of the platform may vary, according to the space design or
barriers. The image shoes a non-enclosed platform located by the side of a
staircase, a common location for this type of platforms.
Ramps should be used when a change in level has a gradient greater than 5%.
The maximum slope is 8% or 1:12 for ramps, and 12% or 1:8 for kerb ramps.
The maximum cross fall gradient is 2%. The slope of a ramp must meet the
specifications in Table 4:
Max.
Max. Max. length
Max. Max. Outdoor Handrails
rise, slope, between Indoor use
slope slope use required
mm mm/m landings,
mm
Less Less
no
than than <50 no limit no
limit
1:20 5%
1:20
500 5% 50 10 000
1:19
460 5% 53 8 740
1:18
420 5% 56 7 560
1:17
385 6% 59 6 545
yes yes
1:16 yes
350 6% 63 5 600
1:15
315 7% 67 4 725
1:14
280 7% 71 3 920
1:13
245 8% 77 3 185
1:12
210 8% 83 2 520
1:11
180 9% 91 1 980
1:10 Kerb ramps not
150 10 % 100 1 500
only recommended
no
1:9
110 11 % 111 990
1:8
75 12% 125 600 threshold ramps only
a) There are level landings required at the beginning and at the end of every
ramp run. These landings shall have a minimum surface of 1500 mm x 1500
mm.
b) Landings should be level with less than 2% slope in the direction of travel
and crosswise directions.
c) Corridors located in landings shall have no less than 1200 mm width.
d) Doors shall be located at least 1500 mm away from the start or end of each
ramp run.
e) Artificial lighting should be evenly distributed, with an illuminance at the
ramp and landings of at least 100 lux.
The coloured bands shall be the same as the detectable warning surfaces
specified in Figure 49
The above Figure 50, shows ramps specifications with maximum allowed
gradient and length. The final length and gradient of an individual ramp may
vary depending on the height to cover, according to Table 4 and available
space for its construction.
In any case, the gradient for one single run shall not be more than 8% and the
maximum length shall not be more than 10 meters between landings.
25.1 Steps
Steps shall the following characteristics:
a) Rises shall have a maximum height between 150 mm and 170 mm.
b) In straight flights, the dimension of the stair tread must be between 300 mm
and 340 mm.
c) The rise (R) and tread (T) must meet the following relation: 640 mm < 2R +
T < 680 mm.
d) No open risers or discontinued treads are allowed.
e) The run of a step is the dimension measured from the edge of the nosing of
a tread to the vertical projection of the nosing of the next step.
f) All steps shall be fitted with non-slip nosing strips between 50 mm and 65
mm in width, with permanent contrasting colours.
g) The tread and rise shall have contrasting colours.
25.3 Escalators
Escalators are not suitable for people with buggies or wheelchair users.
At least one accessible toilet for each gender and in every bank of toilets shall
be accessible.
If only one toilet for each gender is provided, then it must be accessible.
Urinals that reach the floor are preferred as they can accommodate users of
different heights. The bottom lip should be at a maximum height of 300 mm.
Grab bars shall be provided on both sides of the urinal, have a minimum height
of 600 mm, mounted vertically with the lower point of the grab bar located at a
maximum height of 700mm from the floor level
The minimum distance from the edge of the toilet seat to the rear wall should be
between 650 mm and 800 mm.
The minimum distance of a corner toilet from the pan to the adjacent wall
should be 250 mm, and from the centre line of the toilet to the adjacent wall
should be 450 mm.
Toilet bowls without water tank shall provide a back support, as showed in
Figure 62.
In facilities with small internal areas without enough space to provide regular
toilets and accessible toilets, there should be at least one accessible toilet
compartment for each gender available to all users.
The door should have a clear width of 900 mm and comply with Doors section
of this Code.
Furniture shall have a reflectance contrast with the walls of at least 30 points
LRV (Light Reflectance Value).
Every cabin door shall be provided with a latch operable with one hand, located
between 900 and 1200 mm and a coat hanger installed between 1100 and 1200
mm.
The clear manoeuvring space at floor level in front of the toilet seat and
washbasin shall be 1500 m x 1500 mm.
Each toilet block for both genders shall include a baby changing table duly
marked.
Adjacent to a wall and transfer space on one side only, could be either the left
or right side,
a) Washbasins shall not be the pedestal type and shall have clear knee space
below.
b) Clear knee space dimensions are a minimum 700 mm high and 250 mm
deep, from the faucet to the edge.
c) The usable surface height shall be between 800 mm and 850 mm.
d) When washbasins are in a row at least one shall be possible to use with all
the accessories, such as soap and paper towel dispensers.
e) Faucets shall be operated by pressure with a lever handle, operable with a
closed fist, or be sensor operated. Turning or pressure systems that require
great effort to be operated are not allowed.
f) The distance from the washbasins edge to the faucet shall be less than 600
mm and its height from the floor shall be between 900 mm and 1200 mm.
g) The lower edge of the mirror shall be mounted at a 900 mm height or less.
h) The pipes under the washbasins should be recessed or otherwise covered
to avoid contact with a wheelchair user’s knees.
i) Shall not interfere with the manoeuvring space of wheelchair users while
transferring to the toilet bowl.
Controls shall have a large surface and are operable with one hand only.
a) The shower floor surface shall be flush with the level of the surrounding
area. The maximum slope for water evacuation is 4%.
b) If a shower is provided it shall have a minimum dimension of 900 mm x 1300
mm and have a seat of at least 400 mm x 400 mm. This seat shall be
located at a height between 450mm and 500 mm from the floor and be
separated from the wall between 150 mm and 200 mm. The seat shall be
free of sharp edges. Adjustable height seats are preferred; especially in
hotels and residences.
c) Accessible showers shall have a horizontal grab bar to assist in transferring
and a vertical one for support. The horizontal bar shall have a length of 800
mm and be mounted at a height of 700 mm to 750 mm from the floor level in
the wall beside the shower seat. The vertical bar with a length of 800 mm
shall be installed in the lateral wall of the shower seat at a height of 800 mm.
The distance between both bars installed on both sides of the shower seat
shall be between 670 mm and 700 mm.
d) Alternative systems such as bath chairs with the same features can be
provided.
e) Controls shall be within 500 mm of the seat.
a) Its surface shall be at least 7 sq. meters for individual feeding rooms and 10
sq. meters for dual feeding rooms.
b) Its design should ensure an ease of movement with a pram and a child on
the arms.
c) It shall have proper ventilation for any smell generated by the diaper waste
bins as well as proper place for the diaper waste bins.
d) Furniture shall have a reflectance contrast with the walls of at least 30 points
LRV (Light Reflectance Value).
Two examples are provided below. All elements and appliances described in
the following Figures 69, 70 and 71 shall be provided although not necessarily
with the same distribution.
a) One of the water closet compartments in both males and females’ toilet
blocks.
b) Family toilet.
28 Ablution areasxi
A minimum of 5%, but never less than one ablution unit shall be accessible and
available in each ablution room.
29.2 Tables
Tables shall fulfil the following requirements:
a) Tables shall not be higher than 800 mm with a minimum clear room for leg
space of 680 mm high and 480 mm deep.
b) Tables with integrated seats should be avoided.
a) Two fountains with different heights shall be provided, one no higher than
915 mm above the floor for the accessible unit.
b) Drinking fountains shall allow its use through frontal approach.
c) If the push button is manual, it shall be at a height of between 700 mm and
1200 mm and have an accessible mechanism that is easy to operate.
d) Water should be attainable at a height of between 600 mm and 850 mm ±
50 mm, and near to the approaching space. The design must prevent the
user from getting wet during use.
e) Drinking fountains should provide bottle fillers.
f) Drinking fountains should be located in a niche where possible to ensure
that it is not a protrusion hazard.
g) Drinking fountains should be installed against a contrasting background to
increase visibility.
When bank, identification or validation cards have to be used, the device must
meet the following requirements:
a) The card reader is located at a height between 800 mm and 1000 mm from
the floor level and slot is bevelled.
b) Should be colour contrasted with the background surface. Tactile symbols
and graphics that represent the card inserting direction must be included.
c) There should be an illuminated card above the slot, flashing when the card
is inserted or withdrawn.
d) It must have a visual and acoustic system to indicate validation of access to
the service and to alert in case of forgetting the card or money withdrawn.
e) It shall provide audio for all information.
f) In the case of transport ticket vending machines or ATMs a CCTV Intercom
shall be provided if personnel assistance is not available.
When the room is on a level floor and seating is not fixed, all parts of the room
shall be accessible to the wheelchair users.
Unobstructed line of sight shall be equivalent for people using the accessible
seating spaces.
Where podium is very high and there is no space for placing a ramp with
adequate gradient, a lifting platform should be provided, in accordance with
Section 23.4.
Study places shall provide access, circulations and furniture in accordance with
the minimum width and height provided in this Code.
• meeting rooms,
• auditoriums,
• service counters,
• theatres
• lecture/concert halls.
Hearing enhancement systems that operate using induction loops, infrared and
radio frequency are commonly used to provide enhanced level of sound.
Where hearing enhancement systems are provided for persons with hearing
impairment, the international symbol of access for hearing loss shall be
provided.
Entrances, internal horizontal and vertical circulations, furniture and toilets shall
conform to the specifications of this code.
Where meeting or interview rooms are provided, the minim dimensions shall
conform to specifications in Figure 85.
The image shows the minimum dimensions for a meeting or interview room
All counters, checkouts and service points shall be accessible according to the
specifications of Sections 13 and 27.
Parking for customers and staff shall conform to specifications of Section 12.
Shelves and displays should allow people to see and select products at a range
of heights.
Clothes rails should be located no higher 1200mm above the finished floor.
All counters, checkouts and service points shall be accessible according to the
specifications of Sections 15.3, providing a dual-height seciton.
Figure 86 shows the minimum width for an accessible checkout lane. At least
one accessible checkout lane shall be provided in supermarkets or any other
large shop where multiple checkout lanes are provided.
35.2 Lockers
20% of shelves, boxes or lockers shall be within reaching distance for a
wheelchair user or people with short stature, between 600 mm and 1200 mm
above the floor.
Lockers numbers should be well contrasted and tactile. If benches are provided,
they should be moveable.
a) Hospitals
b) Health centres
c) Doctors’ and dentists’ surgeries
d) Opticians
e) Day centre,
f) Special needs centres
38 Balconies
Terraces, verandas and balconies linked to accessible rooms or spaces shall be
accessible to all people including people with mobility limitations.
a) The door to the balcony shall provide at least an obstacle free width of 900
mm.
b) The balcony exterior and interior levels shall be the same.
c) Wherever it is possible the balcony doors shall be installed flush with the
floor level. When a raised threshold is necessary it shall have a maximum
height of 20 mm and be bevelled down to a height of 10 mm chamfered.
d) The minimum dimensions of the balcony shall be 1500 mm x 1500 mm.
e) Walking surfaces shall be slip resistant.
Information about the nearest public accessible toilets and interest points within
the park or beach shall be installed at least in every path intersection, following
the parameters for information panels described in the Wayfinding Section of
this Code.
Accessible means of entering the water are illustrated in Figures 93 and 94.
They can be either a ramp if there swimming pool is big enough to allow the
placement of a ramp with a slope according to the requirements of this Code, or
a chair lift.
For private use swimming pools like in condominiums the accessible provisions
shall be followed if a tenant requires it.
The floor surface of the swimming pool areas shall comply with the Section 6.3
If an accessible path for the entrance to the pool cannot be provided, a ramp or
an assisted elevation chair or hoist shall be implemented.
Other requirements:
a) Safety ladder
b) Underwater illumination if night use is foreseen.
c) Depth scale following the signs requirements presented in the Wayfinding
Section of this Code.
d) It should be connected to an accessible change room for each gender.
Shower controls shall be a button placed between 700 mm and 1200 mm and
be possible to be activated with one hand.
Tables with fixed seats or benches in all their sides are not considered
accessible.
Controls and operating mechanisms include but are not limited to:
Specifications:
The activation control or card reader shall be positioned within 200 mm of the
door frame, at a height of between 800 mm and 1200 m from the finished floor
level.
Include tactile graphic symbols and have both audible and visual signals to
indicate that access has been granted.
40.2 Keypads
A keypad shall:
a) They shall be protected with stable, solid fencing and protection elements
that prevent people falling into the trenches or construction site.
b) All protective and warning elements shall have a detectable edge at a
maximum height of 680 mm, for people with low vision to easiliy detect them
easily.
c) Warning lights and audible signals shall be provided to alert people of the
construction site at night.
d) An alternative path in the opposite sidewalk or an alternative route shall be
considered, according to the construction site conditions.
e) Accessible routes shall not be obstructed during operations of loading,
unloading and material supply.
f) Where material and debris generated by the construction have to be stored
on the road, it shall be clearly marked and protected to ensure that it does
not constitute a danger for pedestrians or vehicles.
g) In the case of pedestrians walking over trenches protected with metal plates
that shall have a minimum width of 900 mm, provide a stable surface and be
level with the surrounding surface, with guardrails on both sides. Guardrails
must follow the requirements of this Code.
42.1 General
Wayfinding encompasses all the ways in which people orient themselves in
physical space and navigate from place to place. When there is a well-designed
wayfinding system, people shall be able to understand their environment. This
provides users with a sense of control and reduces anxiety, fear and stress.
From the user perspective, the wayfinding process involves four stages:
Wayfinding process
42.2 Signage
Visual, acoustic and tactile references shall be used to guide a person to avoid
risks and to reduce confusion.
Signs with texts and symbols, visual references, tactile information like high-
embossed characters or Braille text are the elements that shall be used.
Every person, even a person with low vision, can easily identify in which part of
the city or building they are in at a concrete moment.
All buildings shall display the name of the building in the facade and a provide a
directory in the hall, listing the companies or services contained in the facility.
In buildings, orientation signs to the exit, toilet and other services shall be
present at any corridor intersection at every 30 meters.
All door frames shall provide information about the service provided in the
space.
An appropriate arrow design shall have the shaft longer than the header stem.
The thickness shall be the same in all arrow lines and header lines shall have
an angle of 45 degrees.
Arrow placement and pointing direction is also important for clarity and legibility.
Arrows alignment in signs that includes a list of destinations depends on the
direction they point out to, indicating the arrow alignment in the sign. The
positon of arrows in relation to the location name should correspond with the
direction in which it is pointing. Therefore, when an arrow points to the left, it
The following table shows the hierarchy of how to place and align arrows from
the top to the bottom of a sign.
Bottom
of the
Go down ahead
sign
Clarity and legibility are important. The English part of the signs should avoid
the use of highly decorative, very bold, condoned typefaces, as they are difficult
to understand.
Sans-serif fonts such as Arial, Tahoma, Verdana, Avenir and Avenir Heavy,
Helvetica, Avant Gard, Future shall be used.
The use of a particular typeface should be consistent for all signage used within
a building or facility. No more than 2 types of typefaces shall be used in a sign.
Wholly capitalised words should be avoided. Single words and short sentences
should begin with a capital letter and continue with lower case letters.
Only long texts should be aligned to the left in Latin languages and to the right
in Arabic language. Short text can be centred.
Signs should present chromatic contrast with the surrounding environment and
between the texts or icons and the sign background.
The distance at which a person can read the sign should be taken into account
adjusting the font size according to the following table:
5 meters 70 mm 140 mm
4 meters 56 mm 110 mm
3 meters 42 mm 84 mm
2 meters 28 mm 56 mm
1 meter 14 mm 28 mm
0.5 meters 7 mm 14 mm
Long messages should be avoided for reading of letters and symbols in high
embossment.
Symbol height shall not be less than 30 mm. The embossment thickness will be
of between 2 mm and 5 mm for letters and of 2 mm for symbols.
a) Signs shall be mounted out of the accessible path and must not interfere
with clear headroom along the entire path of at least 2200 mm.
b) Place signs in consistent, predictable locations. Standardise the position of
the same family of signs in the same areas of the environment.
c) Signs shall be well illuminated at all times. Lighting and sun should not
produce shadows or glare on the signs. For signs that are illuminated
externally by ambient lighting, the preferred graphics is a dark colour against
a light-coloured background.
d) Avoid the backgrounds of signs in strong visual textures or that are
reflective.
e) Obstacles between signs and the observers shall be avoided.
f) Signs in walls must be centred at a height of 1600 mm and the upper edge
to a maximum height of 1750 mm above the ground. If mainly children use a
space, a second level shall be installed, placing the second sign at a
maximum height of 1250 mm.
g) When the sign is mounted on a horizontal or inclined plane, inclination
should be of between 30º and 45º from the horizontal level.
h) Directional signs on a long route should be repeated sequentially starting
from the decision-making point/junction, with a maximum spacing of 30 m.
They serve as confirmation signs and repeater signs along the route.
The combination of means to use depends on the specific building type, final
users and type of information to be provided. Three types are commonly used
for this purpose: audio, visual and tactile.
A common example is the use of audio and visual fire alarms, as specified in
Section 43.4 of this Code, or the use of graphics and embossed symbols for
signs, as specified in Section 42.7 of this Code.
The symbol of access shall be used in identity signs and directional signs, to
guide users, especially where the location of any accessible element is not in
the same place as the element to be used by non-disabled users, e.g. an
accessible entrance in a retrofitted building that is not the same as the general
entrance, or an accessible route in a facility with many path of travel options.
The international symbol specifications are dictated by the standard ISO 7001,
and shall comply with the following:
Fire and life safety procedures should be posted in 14 pt. san serif font.
a) Protect people from fire in any of the following locations, when relevant:
Evacuation routes shall be available to all building users, with the following
design principles:
a) Release forces for panic exit devices operated by a horizontal bar for use on
escape route require an operating force no greater than 220 N.
43.4 Alarms
d) Audio and visual emergency alarms shall be provided throughout the
building.
e) Visual emergency alarms should have a flashing lights frequency of between
two and four hertz. They shall be located in places where all building
occupants can see them, including toilets, accessible toilets and family
toilets. It is especially important to place visual alarms in locations where
someone might be alone.
f) Where two or more units may be viewed form a single area they should be
synchronized
g) Alarm signals louder than 120db should not be used.
h) Fire detection and alarm systems that incorporate manual activation devices
should be easy to operate and located within reach of all users.
Evacuation devices should be provided on every floor over one storey. The
devices should be consistently located near the stairwell. Fire personnel should
ensure that the building’s users, including those with activity limitations, are
trained on how to use evacuation devices.
The table below shows average speeds for walking and running, where the X
axis represent the number of meters per second and the Y axis shows the
average speed of different type of pedestrians.
45.3 Acoustics
Acoustic plays an important role in accessible design, for blocking unwanted
background noise or excessive reverberation. Good acoustic design also
provides audible clues as a wayfinding feature. For that purpose, new designs
shall:
Figure 19. Accessible parallel parking place along the sidewalk .............. 37
Figure 25. Revolving doors shall have an alternative accessible door ..... 45
Figure 28. Clear spaces for one push side swinging doors ....................... 48
Figure 79. Auditorium and theatre accessible seating layout .................. 105
Figure 82. Accessible shower, transfer space in both sides .................... 109
Figure 83. Accessible shower, transfer space in one sides ..................... 110
Figure 96. Height for controls and operating mechanisms ...................... 124
Figure 101. Location of signs in a wall, close distance reading .............. 132
Figure 102. Location of signs in a wall, far distance reading ................... 133
Figure 109. Adequate use of high embossment and braille on a sign. ... 141
21542 and the Dubai Universal Design Code. Illustrations and tactile pavement
measurements are according to the Dubai Universal Design Code.
v According to The Dubai Universal Design Code
vi Adapted from UK’s BS8300 and the Mexico City/Seduvi Accessibility
Guidelines
vii According to ISO Standard 21542
viii The specifications for this section have been adapted from several codes and
the figures have been adapted to match The Dubai Universal Design Code.
ix The figures in this section has been adapted from The Dubai Universal Design
Code.
x Adapted from the Dubai Universal Design Code.
xi Specifications and figures adapted from the Built Environment Guidelines for
the Kingdom of Saudi Arabia and the Dubai Universal Design Code.
xii Specifications adapted from the Built Environment Guidelines for the Kingdom
following standards and guidelines: ISO Standard 21542, Building for Everyone:
A Universal Design Approach; The Dubai Universal Design Code
xvii This section has been adapted from the ISO Standard 21542, the Irish
Drawings by:
Meeza Lapac