Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

216649 02/20/2024 07:11 A 2.24 3.80 INT PDI PRE-DELIVERY INSPECTION

216649 02/20/2024 07:11 C 0.01 0.50 INT NITRO FILL ALL TIRES WITH NITROGEN

216649 02/20/2024 07:11 D 0.00 0.00 INT NORECALLS NO RECALLS

216666 02/20/2024 08:51 B 0.00 0.00 IGEN GENWASH COMPLIMENTARY VEHICLE WASH AND
VACUUM WITH SERVICE

216666 02/20/2024 08:52 D 0.02 0.00 IGEN MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216666 02/20/2024 08:52 E 0.00 0.00 IGEN NORECALLS NO RECALLS

216666 02/20/2024 10:24 A 0.61 0.70 WG GENSERV01 GENESIS SERVICE PACKAGE 1:

REPLACE ENGINE OIL AND
FILTER, ROTATE TIRES AND
ADJUST PRESSURE, FUEL
ADDITIVE, REPLACE CABIN AIR
FILTER. INSPECT EXTERIOR
LIGHTS, BATTERY, ALL FLUIDS
AND HOSES.

216665 02/20/2024 10:33 A 0.44 1.50 CP DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216665 02/20/2024 10:33 B 0.02 0.00 ISP NORECALLS NO RECALLS

216665 02/20/2024 10:33 C 0.00 0.00 ISP SURVEY Thank you for choosing North
Hyundai. You may receive a
survey from Hyundai. If your
Service Advisor gave you
great service, a 10 is a
perfect score for them. If
you feel they gave anything
less than a 10, please reach
out to our GM, Chris Hanson

216665 02/20/2024 10:34 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK

Page 1
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

PERFORMED

216665 02/20/2024 10:34 E 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216677 02/20/2024 11:39 B 0.02 0.00 ISP NORECALLS NO RECALLS

216677 02/20/2024 11:40 C 0.00 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216677 02/20/2024 11:41 A 0.43 0.70 CP S2 SERVICE #2: OIL AND FILTER
CHANGE, MPI, BRAKES
INSPECTION AND TIRES ROTATION
- $218.19 PLUS TAX

216677 02/20/2024 11:41 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216677 02/20/2024 11:41 E 0.00 0.00 CP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216681 02/20/2024 14:05 A 2.67 1.00 CP 09HYZ GENERAL MECHANICAL - PARTS

ARRIVED - CV AXLE BOOT KIT AS
DIAGNOSED RO 215029 ADVISOR
CAITLIN TECH MOHAMED

216681 02/20/2024 14:05 B 0.02 0.00 ISP NORECALLS NO RECALLS

216681 02/20/2024 14:05 C 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

Page 2
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

216681 02/20/2024 14:08 D 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216681 02/20/2024 14:08 F 0.05 0.00 ISP MISC MISCELLANEOUS

216681 02/20/2024 14:16 E 0.15 0.40 CP 223 REPAIR TIRE

216496 02/20/2024 14:54 A 0.75 1.50 IUOT UVI USED VEHICLE INSPECTION WITH
ROAD TEST

216496 02/20/2024 14:55 C 0.10 0.30 IUOT 09HYZ GENERAL MECHANICAL

216496 02/20/2024 14:55 D 0.10 0.50 IUOT M1T CHANGE ENGINE OIL AND FILTER -
TOP UP ALL FLUID - ADJUST ALL
TIRE PRESSURE - MULTI-POINT
INSPECTION

216496 02/20/2024 14:56 E 0.00 0.10 IUOT BATTERY REPLACE BATTERY

216496 02/20/2024 14:56 F 0.31 2.00 IUOT 37HYZZBLKHEATER INSTALL BLOCK HEATER

214482 02/20/2024 15:15 H 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

214482 02/20/2024 15:15 G 0.01 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

214482 02/20/2024 15:15 A 0.50 1.00 CPST DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216454 02/21/2024 08:10 D 0.00 0.00 W RW RENTAL WARRANTY

216704 02/21/2024 08:40 A 0.17 0.30 CP S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI - QUOTED
$132+TAXES.

216704 02/21/2024 08:40 B 0.00 0.00 ISP NORECALLS NO RECALLS

Page 3
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

216704 02/21/2024 08:41 C 0.01 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216704 02/21/2024 08:41 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216704 02/21/2024 08:41 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216704 02/21/2024 09:01 F 0.00 0.30 CP CF CABIN AIR FILTER $95+ TAX
COMPLETE HVAC CLEAN AND
DISINFECTED AND DEODORIZED
WITH FRIGI FRESH $135 + TAX

216705 02/21/2024 10:34 A 0.41 0.30 CE S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI

216705 02/21/2024 10:35 B 0.00 0.00 ISP 39HYZZ07 COMMENT - EMPLOYEE DISCOUNT,
PLEASE CONFIRM PRICE

216705 02/21/2024 10:35 C 0.00 0.00 ISP NORECALLS NO RECALLS - PLEASE CHECK WHEN
COLLECTED VIN

216705 02/21/2024 10:35 D 0.00 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH

Page 4
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

OUT TO OUR GM, CHRIS HANSON

216705 02/21/2024 10:35 E 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216705 02/21/2024 10:35 F 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216705 02/21/2024 10:35 G 0.05 0.30 CE CF CABIN AIR FILTER $95+ TAX
COMPLETE HVAC CLEAN AND
DISINFECTED AND DEODORIZED
WITH FRIGI FRESH $135 + TAX

216580 02/21/2024 11:07 A 0.85 0.80 W RECALL OPEN RECALL OR CAMPAIGN

216496 02/21/2024 11:33 G 0.00 0.00 IUOT 97756555 SUBLET REPAIR

216562 02/21/2024 12:48 B 0.00 0.00 ISP 39HYZZ07 COMMENT

216562 02/21/2024 12:48 C 0.02 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216562 02/21/2024 12:49 D 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216385 02/21/2024 14:27 A 0.95 0.00 WG 09HYZ GENERAL MECHANICAL

216385 02/21/2024 14:27 B 0.29 0.00 IGEN GENDIAG GENESIS: DIAGNOSE AND REPORT
AUTH $249.95

216385 02/21/2024 14:28 C 0.00 0.00 IGEN 39HYZZ07 COMMENT

216710 02/21/2024 14:48 A 0.26 0.30 CP S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI -

216710 02/21/2024 14:48 B 0.00 0.00 ISP SURVEY Thank you for choosing North
Hyundai. You may receive a

Page 5
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

survey from Hyundai. If your

Service Advisor gave you
great service, a 10 is a
perfect score for them. If
you feel they gave anything
less than a 10, please reach
out to our GM, Chris Hanson

216710 02/21/2024 14:48 C 0.00 0.00 ISP NR NO RECALLS

216710 02/21/2024 14:48 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216710 02/21/2024 14:49 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216710 02/21/2024 14:49 F 1.07 1.20 CP TNP4 TREADNATION: MOUNT AND BALANCE
4 NEW TIRES

216698 02/22/2024 07:11 A 1.51 3.80 INC PDI PRE-DELIVERY INSPECTION

216698 02/22/2024 07:11 C 0.00 0.50 INC NITRO FILL ALL TIRES WITH NITROGEN

216698 02/22/2024 07:11 D 0.02 0.00 INC NORECALLS NO RECALLS

216714 02/22/2024 08:22 B 0.00 0.00 ISP NORECALLS NO RECALLS

216714 02/22/2024 08:22 C 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216714 02/22/2024 08:22 D 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216714 02/22/2024 08:24 A 0.31 0.30 CP S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI -

216732 02/22/2024 08:31 B 0.01 0.00 ISP NORECALLS NO RECALLS

Page 6
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

216732 02/22/2024 08:31 C 0.00 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216732 02/22/2024 08:32 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216732 02/22/2024 08:32 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216732 02/22/2024 08:36 A 0.34 0.30 CP S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI - $125.39 UP TO
$140.21 PLUS TAX

216740 02/22/2024 12:53 A 0.08 0.30 INT 01h FIRST COMPLIMENTARY SERVICE

216740 02/22/2024 12:53 B 0.00 0.00 ISP NR NO RECALLS

216740 02/22/2024 12:53 C 0.00 0.00 ISP 39HYZZ07 COMMENT

216740 02/22/2024 12:53 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216733 02/22/2024 13:56 A 0.32 0.00 IGEN GENDIAG GENESIS: DIAGNOSE AND REPORT
AUTH $249.95

216733 02/22/2024 13:56 B 0.00 0.00 IGEN GENDIAG GENESIS: DIAGNOSE AND REPORT
AUTH $249.95

216733 02/22/2024 13:56 C 0.00 0.00 IGEN GENVALET GENESIS COMPLIMENTARY VALET
SERVICE, BY SIGNING THE

Page 7
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

REPAIR ORDER THE GUEST AGREES

TO ALL TERMS AND CONDITIONS
OUTLINED IN THE SERVICE
LOANER AGREEMENT.

216733 02/22/2024 13:57 D 0.00 0.00 IGEN MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216733 02/22/2024 13:57 E 0.00 0.00 IGEN NORECALLS NO RECALLS

213960 02/22/2024 14:08 A 0.00 0.00 CP DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216738 02/22/2024 14:42 A 0.92 1.00 INT 19HYZ GENERAL TRIM - INTERIOR TRIM
PIECE HAS ARRIVED

216738 02/22/2024 14:42 B 0.66 0.00 W 19HYZ GENERAL TRIM - TAILLAMP

ARRIVED

216738 02/22/2024 14:42 F 0.00 0.00 INT NCD NEW CAR DETAIL

216738 02/22/2024 14:42 G 0.00 0.00 ISP RECALL OPEN RECALL OR CAMPAIGN - WILL
NEED TO RESCHEDULE FOR RECALL
ITEM AS PARTS BACKORDERED

216738 02/22/2024 14:42 H 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216738 02/22/2024 14:42 I 0.14 0.00 ISP MISC MISCELLANEOUS

216741 02/22/2024 14:43 B 0.02 0.00 ISP 39HYZZ07 COMMENT

216741 02/22/2024 14:43 C 0.00 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING

Page 8
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

LESS THAN A 10, PLEASE REACH

OUT TO OUR GM, CHRIS HANSON

216741 02/22/2024 14:44 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216741 02/22/2024 14:44 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216741 02/22/2024 16:24 A 0.50 0.40 W 99 PARTS INCLUDED - CENTRAL

COMMUNICATION ARRIVED, PLEASE
REFER RO #216273, ADVISOR
CAITLIN

216749 02/23/2024 08:19 C 0.00 0.00 IGEN 39HYZZ07 COMMENT

216749 02/23/2024 10:02 A 0.45 0.60 WG GENDIAG GENESIS: DIAGNOSE AND REPORT
AUTH $249.95

216758 02/23/2024 10:57 A 0.65 0.60 WG GENSERV01 GENESIS SERVICE PACKAGE 1:

REPLACE ENGINE OIL AND
FILTER, ROTATE TIRES AND
ADJUST PRESSURE, FUEL
ADDITIVE, REPLACE CABIN AIR
FILTER. INSPECT EXTERIOR
LIGHTS, BATTERY, ALL FLUIDS
AND HOSES.

216758 02/23/2024 10:57 C 0.00 0.00 IGEN MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216758 02/23/2024 10:57 D 0.02 0.00 IGEN NORECALLS NO RECALLS

216758 02/23/2024 10:57 E 0.00 0.00 IGEN GENWASH COMPLIMENTARY VEHICLE WASH AND
VACUUM WITH SERVICE

216758 02/23/2024 11:12 F 0.45 0.00 IGEN GENDIAG GENESIS: DIAGNOSE AND REPORT
AUTH $249.95

Page 9
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

216767 02/23/2024 11:16 A 0.24 1.50 IUT 35HYZZ10 CPO INSPECTION

216768 02/23/2024 13:30 B 0.47 0.30 ISADV FFUNUCP $69.95 + TXS. PURCHASE ONE
COMPLETE SERVICE AND GET THE
SECOND SERVICE FREE! SERVICE
INCLUDES AN ENGINE OIL AND
FILTER REPLACEMENT, ROTATE
TIRES WITH INSPECTION, CHECK
STEERING, SUSPENSION, BRAKES,
LIGHTS, FLUID LEVELS, WIPER
BLADES, AND AIR FILTERS.

216768 02/23/2024 13:32 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216768 02/23/2024 13:32 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216768 02/23/2024 13:33 F 0.00 0.00 ISP DW DECLINED WORK

216770 02/23/2024 13:43 A 0.86 1.00 IUOT DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216770 02/23/2024 13:43 B 0.00 0.00 IUOT 25HYZZ06 SUBLET FOR WINDSHIELD
REPLACEMENT

216772 02/23/2024 14:31 A 0.00 0.00 ISP NORECALLS NO RECALLS

216772 02/23/2024 14:32 C 0.00 0.00 ISP 39HYZZ07 COMMENT - CUSTOMER WONDERING
IF IT'S POSSIBLE TO CHECK THE
TRANSMISSION FLUID

216772 02/23/2024 14:35 B 0.41 0.30 ISADV FFUNUCP $69.95 + TXS. PURCHASE ONE
COMPLETE SERVICE AND GET THE
SECOND SERVICE FREE! SERVICE
INCLUDES AN ENGINE OIL AND
FILTER REPLACEMENT, ROTATE
TIRES WITH INSPECTION, CHECK

Page 10
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

STEERING, SUSPENSION, BRAKES,

LIGHTS, FLUID LEVELS, WIPER
BLADES, AND AIR FILTERS.

216772 02/23/2024 14:35 D 0.02 0.00 CP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216772 02/23/2024 14:35 E 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216772 02/23/2024 14:35 F 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216771 02/26/2024 08:08 A 2.22 3.80 INT PDI PRE-DELIVERY INSPECTION

216771 02/26/2024 08:09 C 0.00 0.50 INT NITRO FILL ALL TIRES WITH NITROGEN

216771 02/26/2024 08:09 D 0.00 0.00 INT NORECALLS NO RECALLS

216785 02/26/2024 09:34 A 0.07 0.30 CP S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI - $140.21 PLUS
TAX

216785 02/26/2024 09:35 B 0.20 1.00 CP BFF PERFORM BRAKE FLUID EXCHANGE
$220.00 PLUS TAX

216785 02/26/2024 09:35 C 0.00 0.00 ISP NORECALLS NO RECALLS

216785 02/26/2024 09:35 D 0.00 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU

Page 11
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216785 02/26/2024 09:35 E 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216785 02/26/2024 09:35 F 0.02 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216790 02/26/2024 10:13 A 0.01 0.00 CP DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216790 02/26/2024 10:14 C 0.00 0.00 ISP NORECALLS NO RECALLS

216790 02/26/2024 10:14 D 0.00 0.00 CP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216790 02/26/2024 10:15 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216790 02/26/2024 10:15 F 0.00 0.00 ISP 39HYZZ07 COMMENT

216790 02/26/2024 10:15 G 0.00 0.20 CP AF REPLACE AIR FILTER

216790 02/26/2024 10:16 B 0.60 0.30 CP S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI -

216796 02/26/2024 11:33 A 0.25 0.30 CP S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI -

216796 02/26/2024 11:33 B 0.00 0.00 ISP NORECALLS NO RECALLS

216796 02/26/2024 11:33 C 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK

Page 12
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

PERFORMED

216796 02/26/2024 11:33 D 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216792 02/26/2024 12:18 A 0.04 1.00 IUOT 09HYZ GENERAL MECHANICAL

216562 02/27/2024 09:08 A 2.32 0.60 * W DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216454 02/27/2024 11:17 A 0.37 0.80 * W DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216806 02/27/2024 11:45 B 0.00 0.00 ISP NORECALLS NO RECALLS

216806 02/27/2024 11:45 C 0.00 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216806 02/27/2024 11:45 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216806 02/27/2024 11:46 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216812 02/27/2024 12:02 B 0.00 0.00 ISP NORECALLS NO RECALLS

216812 02/27/2024 12:02 C 0.00 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A

Page 13
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

PERFECT SCORE FOR THEM. IF

YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216812 02/27/2024 12:03 D 0.02 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216812 02/27/2024 12:03 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216812 02/27/2024 12:03 A 0.47 0.30 CP S1 SERVICE #1 - OIL & FILTER

CHANGE, MPI - QUOTED STARTING
FROM $140+TAX

216806 02/27/2024 12:27 A 0.98 0.50 W DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216768 02/27/2024 14:32 C 0.38 0.30 * W RECALL OPEN RECALL OR CAMPAIGN

216596 02/28/2024 08:51 A 0.00 0.00 IUOT 37HYZZBLKHEATER INSTALL BLOCK HEATER

216596 02/28/2024 08:51 B 0.00 0.00 IUOT WIPERS INSTALL WIPER BLADES

216823 02/28/2024 10:02 C 0.00 0.00 IGEN GENWASH COMPLIMENTARY VEHICLE WASH AND
VACUUM WITH SERVICE

216823 02/28/2024 10:02 D 0.00 0.00 IGEN MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216823 02/28/2024 10:03 E 0.00 0.00 IGEN NORECALLS NO RECALLS

216738C 02/28/2024 10:13 A 0.00 0.00 ISP 19HYZ GENERAL TRIM

216746 02/28/2024 10:25 G 0.00 2.50 CP 09HYZ GENERAL MECHANICAL

216746 02/28/2024 10:25 A 3.05 1.00 CP DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX - CUSTOMER CONCERN - THE

Page 14
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

VEHICLE IS NOT STARTING. HAS

BEEN IN OTHER SHOPS FOR THIS
CONCERN AND WAS REPAIRED /
WAS RUNNING WELL BUT DROVE
INTO THE CITY AND NOW NOT
STARTING / WON'T CRANK.
PROVIDED QUOTE OF $165 +
TAXES

216746 02/28/2024 10:26 B 0.00 0.00 ISP NORECALLS NO RECALLS

216746 02/28/2024 10:26 C 0.00 0.00 ISP 39HYZZ07 COMMENT - VEHICLE MAY BE TOWED
IN FEB 22ND

216746 02/28/2024 10:26 D 0.00 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216746 02/28/2024 10:26 E 0.01 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216746 02/28/2024 10:38 F 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216826 02/28/2024 11:14 A 1.59 1.00 CP DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216826 02/28/2024 11:14 B 0.00 0.00 ISP NORECALLS NO RECALLS

216826 02/28/2024 11:14 C 0.00 0.00 ISP SURVEY Thank you for choosing North
Hyundai. You may receive a
survey from Hyundai. If your
Service Advisor gave you

Page 15
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

great service, a 10 is a
perfect score for them. If
you feel they gave anything
less than a 10, please reach
out to our GM, Chris Hanson

216826 02/28/2024 11:15 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216826 02/28/2024 11:15 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216835 02/28/2024 11:36 B 0.00 0.00 ISP NORECALLS NO RECALLS

216835 02/28/2024 11:37 C 0.01 0.00 ISP SURVEY THANK YOU FOR CHOOSING NORTH
HYUNDAI. YOU MAY RECEIVE A
SURVEY FROM HYUNDAI. IF YOUR
SERVICE ADVISOR GAVE YOU
GREAT SERVICE, A 10 IS A
PERFECT SCORE FOR THEM. IF
YOU FEEL THEY GAVE ANYTHING
LESS THAN A 10, PLEASE REACH
OUT TO OUR GM, CHRIS HANSON

216835 02/28/2024 11:44 D 0.00 0.00 ISP MPI COMPLIMENTARY MULTI-POINT

INSPECT AND ALIGNMENT CHECK
PERFORMED

216835 02/28/2024 11:45 E 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216823 02/28/2024 12:31 A 0.73 0.70 WG GENSERV01 GENESIS SERVICE PACKAGE 1:

REPLACE ENGINE OIL AND
FILTER, ROTATE TIRES AND
ADJUST PRESSURE, FUEL
ADDITIVE, REPLACE CABIN AIR
FILTER. INSPECT EXTERIOR
LIGHTS, BATTERY, ALL FLUIDS

Page 16
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

AND HOSES.

216823 02/28/2024 12:37 B 0.00 0.00 WG GENVALET GENESIS COMPLIMENTARY VALET

SERVICE, BY SIGNING THE
REPAIR ORDER THE GUEST AGREES
TO ALL TERMS AND CONDITIONS
OUTLINED IN THE SERVICE
LOANER AGREEMENT.

216835 02/28/2024 13:40 A 0.19 0.30 ISP S1 SERVICE #1 - OIL & FILTER
CHANGE, MPI - CUSTOMER
ADVISED SHOULD BE A
COMPLIMENTARY SERVICE, 4
ADDITIONAL COMPLIMENTARY
SERVICES REMAINING NOTED IN
PROFILE AS OF AUGUST 2022

216837 02/28/2024 14:32 C 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216648 02/28/2024 14:36 A 3.03 3.00 WG GENDIAG GENESIS: DIAGNOSE AND REPORT
AUTH $249.95

216837 02/29/2024 10:33 B 0.21 0.30 * W RECALL OPEN RECALL OR CAMPAIGN

216837 02/29/2024 10:40 A 1.51 0.60 * W 09HYZ GENERAL MECHANICAL

216789 02/29/2024 13:17 A 1.47 1.50 IUOT UVI USED VEHICLE INSPECTION WITH
ROAD TEST

216789 02/29/2024 13:18 C 0.00 0.30 IUOT M1T CHANGE ENGINE OIL AND FILTER -
TOP UP ALL FLUID - ADJUST ALL
TIRE PRESSURE - MULTI-POINT
INSPECTION

216789 02/29/2024 13:19 D 5.85 2.50 IUOT 09HYZ GENERAL MECHANICAL

216789 02/29/2024 13:20 E 0.00 0.50 IUOT 09HYZ GENERAL MECHANICAL

216789 02/29/2024 13:20 F 0.98 1.00 IUOT ALIGN PERFORM WHEEL ALIGNMENT -

Page 17
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

($149.95 PLUS TAX)

216221 02/29/2024 14:50 A 0.00 0.30 * W BS999 DO NOT CONTACT

216793 02/29/2024 14:51 A 0.26 0.50 IUOT 09HYZ GENERAL MECHANICAL

216295 02/29/2024 16:48 C 0.00 0.00 ISP WASH COMPLIMENTARY VEHICLE WASH

216295 02/29/2024 16:48 D 0.00 0.00 ISP RM RECOMMENDED MAINTENANCE

(PRICES DO NOT INCLUDE TAXES
OR SHOP SUPPLIES)

216295 02/29/2024 17:11 A 1.94 0.80 W DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

216295 02/29/2024 17:15 B 1.13 0.50 W RECALL OPEN RECALL OR CAMPAIGN

216295 02/29/2024 17:23 E 4.47 0.30 W DIAG PERFORM DIAGNOSIS $164.95 PLUS
TAX

Day Totals:

02/20/2024 8.45 14.00

02/21/2024 4.08 3.50

02/22/2024 4.83 6.60

02/23/2024 3.57 4.30

02/26/2024 3.41 7.40

02/27/2024 4.54 2.50

02/28/2024 8.61 8.50

02/29/2024 17.82 9.10

Grand Total: 55.31 55.90

Page 18
 Technician Hours Summary Report for 230144 - Abdelhadi,Mohamed

Current as of 02/29/2024 (21:30:30)

Start Date: 02/19/2024 - End Date: 03/03/2024

RO Booked Booked Line Actual Sold Adj Labor Op/Int Op/Int Code Description
Date Time Hours Hours Type Code

Page 19