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Letter of Application

Putri Aini Gutomo is applying for a receptionist position at PT. Grahawita Santika hotel. She has a bachelor's degree in telecommunications and tourism from Indonesia University Jakarta. She has 2 years of experience as a receptionist at Harris Hotel Jakarta. She is fluent in English and has strong customer service skills. She has included her resume and looks forward to an interview to demonstrate her skills and qualifications for the role.

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34 views

Letter of Application

Putri Aini Gutomo is applying for a receptionist position at PT. Grahawita Santika hotel. She has a bachelor's degree in telecommunications and tourism from Indonesia University Jakarta. She has 2 years of experience as a receptionist at Harris Hotel Jakarta. She is fluent in English and has strong customer service skills. She has included her resume and looks forward to an interview to demonstrate her skills and qualifications for the role.

Uploaded by

indro gutomo
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Putri Aini Gutomo

Barito II Street F 591 Jakamulya, South Bekasi


08111356477/[email protected]

February 15th, 2024

Endang Wahyuningrum

Head of human resource division


PT. Grahawita Santika
Tebet, South Jakarta

Dear Mrs Endang,


Based on the advertising on Instagram, posted on February 14th, 2024 about the job as a receptionist
in your hotel, I would like to volunteer to fill the position.
I have completed my undergraduate program in the field of telecommunication and tourism at
Indonesia University Jakarta, and I believe I have the perfect skills required for the job.
I am 24 years old and had working as a receptionist for 2 years at Harris hotel. I fluent in English
both spoken and written. I also have a friendly personality, therefore I ensure that my work will
satisfy the customers. In addition, I am well adapted to operating any kind of gadget in a hotel.
For your consideration, I have attached a curriculum vitae. I am looking forward to the interview so I
can explain my skills and abilities in person to you.

With Respect,
Putri Aini Gutomo
CURRICULUM VITAE

PERSONAL DETAILS

Name : Putri Aini Gutomo


Home address : Barito II Street F 591 Jakamulya, South Bekasi
Telephone : 08111356477
Email : [email protected]
Place/Date of Birth : Jakarta, June 24th 2000
Citizenship : Indonesian
Gender : Female
Religion : Islam
Marital Status : Single

COURSE AND TRAINING

2023 Hotel Receptionist at Harris Hotel Jakarta


- Implement an efficient hotel booking system that reduces booking time by 10%
- Assist guests with any special requests during their stay
- Anticipate guests' needs to enhance their experience
- Adhere to hotel policies and guidelines to ensure guests' safety
- Use industry knowledge to advise guests on room types, services and rates.

2024 Hotel Receptionist at Harris Hotel Jakarta


- Managed guest complaints and questions and provided effective solutions
- Maintained an organized front desk to present the hotel adequately
- Greeted all guests and directed them to their desired locations

EDUCATIONAL BACKGROUND

2018 – 2022 Bachelor’s Degree in Telecommunication and Tourism, Indonesia University


2015 – 2017 Public Highschool 3 Bekasi
2013 – 2015 Public Junior Highschool 7 Bekasi

PROFFESSIONAL QUALITIFICATION

Skill analysis : Active listening, empathy, clear verbal communication, effective questioning,
cultural sensitivity, positive body language, patience, adaptability, product
knowledge

Language : Indonesian and English

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