Mizan Tepi University

Tepi Campus
School Of Computing And Informatics
Department of Information Systems
Knowledge Management group Assignment
Group members:
  Authors name

"Knowledge Management: Processes and Systems" are Magnus O. Igbinovia from the
University of Ibadan, Nigeria, and Iguehi J. Ikenwe from Ambrose Alli University,
Nigeria.

These authors have expertise in knowledge management, information studies, and

library science, and have contributed significantly to the field through their research
articles and presentations at conferences. Their work focuses on areas such as
knowledge management, sustainable development, organizational psychology, users'
studies, and library management.

 Publication year

The publication year of the article "Knowledge Management: Processes and Systems"
is 2018.

 Title of the Article/Paper

The title of the article/paper is "Knowledge Management: Processes and Systems."

Introduction

" Knowledge Management: Process and Systems" by Magnus O. Igbinova and Iguehi
J.Ikenwe, published in the Information Impact Journal ofInformation and Knowledge
Management in February 2008, explores the multifaceted concept of knowledge
management within the context of organizational development and competitiveness.
The authors define knowledge as a distilled form of information, which is in turn
derived from data, and they discuss the evolution of knowledge within individuals and
organizations. They emphasize the importance of knowledge management as a
strategic tool for organizations to enhance their performance, decision- making,
innovation, and competitive edge.
The various processes involved in knowledge management, including acquisition,
generation, capturing, storage, sharing and application. It also examines different
methods of knowledge elicitation, such as questionnaires, interviews, observations,
and discussion forums, and the forms of knowledge representations like report
writing, database systems, and institutional repositories. Additionally, the authors
discuss the role of technology in knowledge management, highlighting the use of
groupware, electronic mails, database management systems, data marts, and data
warehouses as tools that aid in the KM process.

The existence of several definitions of knowledge, with a common thread being its
contextual nature and applicability in real-life situations. The authors draw on the
work of various scholars to construct a comprehensive understanding of knowledge
management, situating it within the broader framework of the DIKW (data-
information-knowledge-Wisdom) chain.

The touches on the evolution of knowledge management, noting its increasing

importance in the business world as a means to leverage competitive advantage. The
authors reference their previous work from 2015, in which they further elaborated on
the nature of knowledge and its management.

In summary, the introduction sets the stage for a detailed examination of knowledge
management processes, the role of technology, and the challenges and barriers
organizations face in managing knowledge effectively. It provides a foundational
understanding of the terminologies and concepts that will be further unpacked
throughout the document.

 Background

"Knowledge Management: Processes and Systems" delves into the concept of

knowledge management (KM) and its significance in organizational competitiveness
and advancement. It explores the various processes involved in knowledge
acquisition, generation, capture, storage, sharing, and application, as well as the
technologies that facilitate these activities. The authors emphasize the pivotal role of
knowledge management in organizational performance, decision-making, innovation,
and competitiveness.
Additionally, discusses the nature and life cycle of knowledge management, various
forms of knowledge elicitation and representation, and the technologies that aid
knowledge management practices. It also addresses the barriers to effective
knowledge management, such as lack of performance indicators, problems with
organizational culture, improper organizational structure, inadequate management
support, and inadequate skill of knowledge managers and workers.

The provides a comprehensive overview of knowledge management, its processes,

and systems, making it a valuable resource for understanding and implementing
effective knowledge management strategies within organizational settings.

 statement of the problem

 lack of performance indicators and measurable benefits, problems with

organizational culture, improper organizational structure, inadequate management
support, improper planning, design, coordination, and evaluation, inadequate skill
of knowledge managers and workers, and barriers to knowledge transfer at both
individual and social levels.

 Additionally, the document highlights barriers to the implementation of

knowledge management, such as

 management unawareness of knowledge management concepts,

 lack of proper competition among institutions for attracting customers,

 lack of formation of knowledge management teams,

 lack of proper information interchange among institutions, and

 insufficient training and unwillingness of employees to share knowledge.

These problems hinder the effective implementation and practice of knowledge

management within organizations.
 significance of the study

 significance of the study lies in the critical role of knowledge management in

organizational competitiveness and advantage.

 the benefits of knowledge management, such as supporting innovation,

encouraging the free flow of ideas, increasing revenues, reducing costs, and
enhancing efficiency and effectiveness.

 It also highlights the transformative potential of knowledge management in

elevating organizational effectiveness, efficiency, and scope of operation through
the use of advanced technology.

Additionally, the study underscores the importance of knowledge management in

harnessing organizational knowledge for possible gains, making it crucial for the
progress of organizations, institutions, and systems.

Therefore, the significance of the study is in recognizing knowledge management as

a priority for organizational success and understanding its potential to drive
innovation, productivity, and overall effectiveness.\

 Objective of the paper

"Knowledge Management: Processes and Systems" explores the concept of

knowledge management (KM) and its significance in various organizational settings.
The paper delves into the nature and life cycle of knowledge management, discussing
the processes involved in knowledge acquisition, generation, capture, storage, sharing,
and application.

Additionally, it emphasizes the importance of knowledge management in enhancing

organizational performance, improving decision-making, and fostering innovation.
The document also highlights the two types of knowledge widely accepted within the
field of knowledge management - tacit and explicit knowledge. Furthermore, it
underscores the role of people, processes, and systems (technologies) as the
fundamental components of knowledge management, and it provides a detailed
exploration of knowledge management processes and systems, such as knowledge
portals, database management systems, email, groupware, data warehouses, and
content management systems.
The identifies and discusses the barriers to knowledge management implementation,
including factors such as management unawareness, poor knowledge sharing culture,
lack of commitment from leaders, inadequate resources, and unfavourable
organizational culture. It concludes with recommendations for organizations to
encourage knowledge creation, set up reward systems for knowledge sharing, conduct
knowledge mapping, create accessible knowledge repositories, ensure the application
of generated knowledge, and acquire tools and technologies to support knowledge
management processes.

In summary, the provides a comprehensive overview of knowledge management

processes and systems, emphasizing their significance in enhancing organizational
performance. It highlights the importance of knowledge creation, sharing, and
application, and it offers valuable insights into the barriers to knowledge management
implementation and recommendations for organizations to overcome these
challenges. The serves as a valuable resource for understanding the intricacies of
knowledge management and its potential impact on organizational success.

 Methodology
 Methods

Knowledge Management: Processes and Systems" does not explicitly outline a

specific research methodology, including methods, tools/software utilized, data
sources, sample sizes, sampling techniques, or analysis approaches.

Instead, the primarily focuses on providing a comprehensive overview of knowledge

management processes and systems, drawing on insights from various scholars and
experts in the field. The content consists of theoretical discussions, conceptual
frameworks, and practical considerations related to knowledge management.

If you are seeking specific research methodologies, tools, or software commonly

utilized in the field of knowledge management, it may be beneficial to consult
academic journals, research papers, or industry publications that focus on empirical
studies and case analyses within the realm of knowledge management. Additionally,
reaching out to experts in the field or conducting a literature review on knowledge
management methodologies and best practices could provide valuable insights into
the specific methodologies and tools commonly employed in knowledge management
research and practice

 tool/software utilized

The "Knowledge Management: Processes and Systems" the various tools and
technologies utilized in knowledge management. Some of the tools and software
mentioned in the document include:

 Database management system (DBMS):

DBMS provides users and programmers with a

systematic way to create, retrieve, update and manage data.

 E-Mail: E-mail is highlighted as a commonly used collaborative tool for

communication, facilitating knowledge gathering, sharing, and collaboration
within organizations.

 Groupware: This refers to powerful collaboration software used to facilitate

cooperation, knowledge sharing, and communication among groups of
individuals working together in an organization. It includes technologies such as
interactive conferencing, video conferencing, intranets, and the internet.

 Data Warehouse: The document discusses data warehouses as a central

repository that stores pivotal data from different sources for easy accessibility.

 Content Management Systems (CMS): CMS is a computer application that

supports the creation, modification, management, and distribution of digital
content on intranets, extranets, or websites .

These tools and technologies play a crucial role in facilitating knowledge

management processes, including knowledge capture, storage, sharing, and
collaboration within organizations. They are essential for supporting the generation,
dissemination, and application of knowledge to enhance organizational performance
and innovation.
 data source

The data source for the information provided in the document "Knowledge
Management: Processes and Systems" appears to be a combination of scholarly
articles, academic journals, and research papers. The document references various
authors, researchers, and experts in the field of knowledge management, such as
Rockley, Kostur, Manning, Tsui, Nonaka & Takeuchi, and others. Additionally, it
cites specific publications, including the "Information Impact Journal of Information
and Knowledge Management," "International Transaction Journal of Engineering,
Management, & Applied Sciences & Technologies," and the "Kuwait chapter of
Arabian Journal of Business & Management review," among others.

The \ also includes references to online resources, such as research papers, conference
proceedings, and academic websites, which contribute to the body of knowledge on
knowledge management processes and systems. These sources collectively provide a
comprehensive foundation for understanding the concepts, processes, technologies,
and challenges related to knowledge management.

If you are seeking specific data sources for further exploration of knowledge
management, it would be beneficial to refer to the cited publications and conduct a
literature review within the field of knowledge management to access additional
scholarly works, research articles, and academic resources that contribute to the
understanding of knowledge management processes and systems.

 sample size

The document "Knowledge Management: Processes and Systems" does not explicitly
mention a specific sample size, as it appears to be a scholarly article that focuses on
theoretical discussions, conceptual frameworks, and practical considerations related to
knowledge management. The content primarily explores the nature and lifecycle of
knowledge management, the processes involved in knowledge acquisition, generation,
capture, storage, sharing, and application, as well as the technologies and tools that
support these processes.

As the document does not pertain to a specific empirical study or research project
with a defined sample size, it does not provide information on the sample size used in
any particular study or investigation. Instead, it offers insights into the broader
concepts and principles of knowledge management.

If you are seeking information on sample sizes related to specific empirical studies or
research projects within the field of knowledge management, it may be beneficial to
explore academic journals, research papers, or industry publications that focus on
empirical studies and case analyses within the realm of knowledge management.
Additionally, reaching out to experts in the field or conducting a literature review on
knowledge management methodologies and best practices could provide valuable
insights into the specific sample sizes commonly employed in knowledge
management research and practice.

 sampling techniques

The "Knowledge Management: Processes and Systems" primarily focuses on

theoretical discussions, conceptual frameworks, and practical considerations related to
knowledge management processes and systems. It does not explicitly address specific
sampling techniques, as it is not a research study that involves data collection from a
sample population.

However, if you are interested in understanding sampling techniques within the

context of knowledge management research or related empirical studies, it would be
beneficial to explore academic literature, research papers, or industry publications that
specifically address research methodologies and sampling techniques in the field of
knowledge management. Sampling techniques in research often include methods such
as random sampling, stratified sampling, convenience sampling, purposive sampling,
and snowball sampling, among others, depending on the research objectives and the
nature of the study.

If you require further information on specific sampling techniques or their application

within knowledge management research, I can assist in providing additional details or
directing you to relevant resources within the field of research methodology and
knowledge management.

 analysis approach
The analysis approach is multidimensional, drawing on a range of scholarly sources
and empirical evidence to support its examination of knowledge management
processes and systems. It provides a systematic and detailed exploration of the
concepts and practices related to knowledge management, offering insights into the
tripartite nature of knowledge management, which comprises people, processes, and
systems.

They also emphasizes the importance of human resources in knowledge management,

the methods and steps by which knowledge management practices are achieved, and
the technologies that support the implementation of knowledge management.

Discussion and result/ Interpretation

The concept of knowledge management, the nature and life cycle of knowledge
management, and the various processes involved in knowledge acquisition,
generation, capture, storage, sharing, and application. It also reviews the forms of
knowledge elicitation and representation, shedding light on the technologies that aid
knowledge management practices.

The result and interpretation of the analysis highlight the significance of knowledge
management in organizational success and sustainable growth, emphasizing the role
of knowledge as a competitive advantage in the business world.

 Conclusion and Recommendation

 The emphasizes importance of effective knowledge management in enhancing

organizational performance and competitiveness. It underscores the significance
of managing knowledge processes, people, and systems to achieve the objectives
of knowledge management practices. The recommendations provided include
encouraging the creation of knowledge, setting up reward systems, and
addressing barriers such as management unawareness, poor knowledge sharing
culture, and inadequate resources.
 Strength of the paper

 strength of the paper lies in its comprehensive analysis of knowledge

management processes and systems, drawing on a wide range of sources and
providing practical recommendations for organizations to enhance their
knowledge management practices.
 It also offers a detailed exploration of the various components and their
interrelationships, serving as a valuable resource for understanding the intricacies
of knowledge management.

Weakness of the paper

 potential weakness of the paper is the limited discussion on specific case studies
or real-world examples of successful knowledge management implementations.
 Additionally, while the addresses barriers to knowledge management, it could
benefit from a more in-depth exploration of potential solutions to these barriers.
.