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Module 2 OB

This document discusses the foundations of individual behavior, including biographical characteristics like age, gender, education, and abilities that impact work performance. It outlines how factors like age, gender, marital status, disabilities, and number of dependents can influence absenteeism, productivity, job satisfaction, and turnover. The document also describes intellectual abilities like numerical aptitude, verbal understanding, speed of perception, inductive reasoning, and selectivity that are needed for different jobs. Physical abilities and ensuring a match between skills and jobs is also noted to improve performance and job satisfaction.

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sonam
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9 views

Module 2 OB

This document discusses the foundations of individual behavior, including biographical characteristics like age, gender, education, and abilities that impact work performance. It outlines how factors like age, gender, marital status, disabilities, and number of dependents can influence absenteeism, productivity, job satisfaction, and turnover. The document also describes intellectual abilities like numerical aptitude, verbal understanding, speed of perception, inductive reasoning, and selectivity that are needed for different jobs. Physical abilities and ensuring a match between skills and jobs is also noted to improve performance and job satisfaction.

Uploaded by

sonam
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Module 2

Foundations of Individual Behaviour –


Biographical Characteristics
• Age
• Gender
• Education, Training and Experience
• Disability
• Marital Status
• Number of Dependents
• Creativity etc
AGE
• Age has impact on
– Work Performance
– Turnover
– Absenteeism (Casual Leaves vs. Sick Leaves)
– Productivity
– Job Satisfaction
– Adaptability
• Young people might want Mentoring &
Promotion on Performance and Merit
Gender
• Agreeableness vs. Aggressiveness
• Preference for Work Schedules and Work Life
Balance
• Tendency to Change Jobs & abstain from Work is
likely to be higher among females
• Female Employees need Networking Opportunities
• New Mothers may want Remote Working Setups
Education, Training & Experience
• Increased Level of Education and
e x p e r i e n c e s i n c r e a s e I n d i v i d u a l ’s
expectation about positive outcomes.
• Positive Outcomes – Satisfying Income
Level, Greater Occupational Choice &
Improvement in Quality of Life
Disability
• Person with Disability means person
suffering from not less than 40% of any
disability
• Disability places restrictions on some
employments
• Disabled are given low preference for
Employability
Marital Status, No of Dependents
Marital Status
• Married Employees are more responsible
• Look forward to fair Income
Number of Dependents
• More the number of Dependents, Greater the
responsibility
• Absenteeism & Turnover in both cases are less
Tenure, Religion, Sexual Orientation
Tenure
• Positive Relationship between Seniority & Job
Productivity, Satisfaction
• Negative Relationship with Absenteeism and Turnover
Religion
• Based on Religious belief some Shopkeepers refuse to
sell Rat Poison
• Many Christians refuse to Work on Sundays
Foundations of Individual Behaviour -
Abilities
Abilities
• Refers to an individual’s capacity to
perform various tasks in a job
• Ability is made of 2 Sets of Skills
– Intellectual
– Physical
• Ability = Skills X Knowledge
Intellectual Abilities
• They are needed to perform mental activities
• IQ Tests measure this ability
• Dimensions
– Numerical Aptitude
– Verbal Understanding
– Speed of Perception
– Inductive Reasoning Ability
Numerical Ability
• Ability to do Speedy and Accurate
Mathematical Work

• Example: Accountant – Computing Sales


Tax on Set of Items
Examples
• Find the next number in the series
4 8 16 32 ---
• Find the missing number in the series
54 49 --- 39 34
• 139 + 235 =
Verbal Understanding
• Facility with Words

• Example: Plant Manager – Following


Corporate Policies
Examples
• Synonyms for Absurd, Veracity, Feisty

• Antonyms for Crooked, Vague


Speed of Perception
• Ability of Identifying Sentences and their
Meaning, Similarities, Differences quickly
and accurately

• Example: Fire Investigator – Identifying


clues to support a charge of arson
Examples
Inductive Reasoning
• Ability to diagnose a logical sequence in a
problem and then solve the problem

• Example: Market Researcher – Forecasting


demand for product in future, based on
past data
Examples
• Jennifer leaves for school at 7:00 a.m. Jennifer is
always on time. Jennifer assumes, then, that she
will always be on time if she leaves at 7:00 a.m.

• Every windstorm in this area comes from the


north. I can see a big cloud of dust caused by a
windstorm in the distance; so, a new windstorm is
coming from the north.
Selectivity
• Ability to use logic and assess the
implications of an argument

• Example: Supervisor – Choosing between


two different suggestions offered by
employees
Three Dimensional Understanding
• Ability to imagine how an object would
look, if its position in space were changed

• Example: Interior Designer – Renovating


an Office
Examples
Physical Abilities
• It manifest one’s stamina, manual
dexterity, leg strength etc
• Management must ensure that fresh
applicants have physical strength
• In case of fresh applicants clearing
Medical Test is compulsory
Conclusion
• There has to be perfect match of Skill Sets
• Engineer with Creative Talent vs. Engineer
with Dominating Personality
• Sober & Serene Person – HR
• Good Ability – Job Fit results in improved
Performance & Job Satisfaction

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