CCW331 BA IAT 1 Set 1 & Set 2 Questions
CCW331 BA IAT 1 Set 1 & Set 2 Questions
PART A (5 x 2 = 10 Marks)
Compare Business Analytics and Data Science.
Business Analytics is the statistical study of business data to gain insights. Data
CO1 An 1. (2)
science is the study of data using statistics, algorithms and technology. Uses
mostly structured data.
Define Hypothesis Generation
Hypothesis generation is a quick exercise that allows to reflect on all the already-
CO1 R 2. known assumptions and insights related to user needs and behaviours, share them (2)
amongst team members, and derive initial ideas for service experiences or
features that could be offered.
Analyse healthcare in Analytics
Health care analytics is a subset of data analytics that uses both historical and
current data to produce actionable insights, improve decision-making, and
CO2 An 3. (2)
optimise outcomes within the health care industry. For example, using data to
identify high-risk patients, track disease progression, and evaluate the
effectiveness of treatments.
Define Business Intelligence and Who are the four types of BI users?
Business Intelligence simply refers to using data to make informed decisions. For
CO3 U 4. businesses to apply Business Intelligence or BI, it requires an assortment of (2)
strategies, tools, architecture and rules to modify the raw data into useful insights
that help in driving productivity in the business processes.
i)What is a Data Mart?(1)
A data mart is a subset of the data warehouse. It specially designed for a
particular line of business, such as sales, finance, sales or finance. In an
independent data mart, data can be collected directly from sources
ii) What is the main difference between OLAP and OLTP?(1)
CO3 U 5. The main difference between OLAP and OLTP is in the name: (2)
OLAP is analytical in nature, and OLTP is transactional. OLAP tools
are designed for multidimensional analysis of data in a data warehouse,
which contains both transactional and historical data. OLTP is
designed to support transaction-oriented applications by processing
recent transactions as quickly and accurately as possible.
OLAP database architecture prioritizes data read over data write operations. You can
quickly and efficiently perform complex queries on large volumes of data. Availability
is a low-priority concern as the primary use case is analytics.
On the other hand, OLTP database architecture prioritizes data write operations. It‘s
optimized for write-heavy workloads and can update high-frequency, high-volume
transactional data without compromising data integrity.
For instance, if two customers purchase the same item at the same time, the OLTP
system can adjust stock levels accurately. And the system will prioritize the
chronological first customer if the item is the last one in stock. Availability is a high
priority and is typically achieved through multiple data backups.
Performance
OLAP processing times can vary from minutes to hours depending on the type and
volume of data being analyzed. To update an OLAP database, you periodically process
data in large batches then upload the batch to the system all at once. Data update
frequency also varies between systems, from daily to weekly or even monthly.
In contrast, you measure OLTP processing times in milliseconds or less. OLTP
databases manage database updates in real time. Updates are fast, short, and triggered
by you or your users. Stream processing is often used over batch processing.
Requirements
OLAP systems act like a centralized data store and pull in data from multiple data
warehouses, relational databases, and other systems. Storage requirements measure
from terabytes (TB) to petabytes (PB). Data reads can also be compute-intensive,
requiring high-performing servers.
On the other hand, you can measure OLTP storage requirements in gigabytes (GB).
OLTP databases may also be cleared once the data is loaded into a related OLAP data
warehouse or data lake. However, compute requirements for OLTP are also high.
Example of OLAP vs. OLTP
Let's consider a large retail company that operates hundreds of stores across the
country. The company has a massive database that tracks sales, inventory, customer
data, and other key metrics.
The company uses OLTP to process transactions in real time, update inventory levels,
and manage customer accounts. Each store is connected to the central database, which
updates the inventory levels in real time as products are sold. The company also uses
OLTP to manage customer accounts—for example, to track loyalty points, manage
payment information, and process returns.
In addition, the company uses OLAP to analyze the data collected by OLTP. The
company‘s business analysts can use OLAP to generate reports on sales trends,
inventory levels, customer demographics, and other key metrics. They perform
complex queries on large volumes of historical data to identify patterns and trends that
can inform business decisions. They identify popular products in a given time period
and use the information to optimize inventory budgets.
When to use OLAP vs. OLTP
Online analytical processing (OLAP) and online transaction processing (OLTP) are two
different data processing systems designed for different purposes. OLAP is optimized
for complex data analysis and reporting, while OLTP is optimized for transactional
processing and real-time updates.
Understanding the differences between these systems can help you make informed
decisions about which system meets your needs better. In many cases, a combination of
both OLAP and OLTP systems may be the best solution for businesses that require
both transaction processing and data analysis. Ultimately, choosing the right system
depends on the specific needs of your business, including data volume, query
complexity, response time, scalability, and cost.
Data mining
Financial analytics
Understanding business models
Financial forecasting
Creating financial models
Risk management
Big data analytics
Advanced analytics
Data management
Predictive analytics
Microsoft Excel
Algorithms and algorithmic trading
Python
Automation
Data science
Business intelligence
Machine learning
Artificial intelligence
Real-time data flows
Financial analysts often work with key organizational leaders, such as chief financial
officers (CFOs). They help these professionals ensure the company makes sense of its
raw data and benefits from it.
The best candidates for a finance data analyst role are often junior analysts that support
business functions. These functions include marketing, finance or operations roles.
However, these individuals are usually asked to work closely with data to interpret and
communicate what they find in the data.
By earning one or more of the best data analytics certifications, these professionals can
prepare for a career in financial analysis.
The Future Role of Data Analytics in the Finance Industry
The future role of data analytics in finance is secure as data analysis is critical to the
success of financial institutions. After all, as the finance sector continues to digitize,
there will be more raw data for organizational leaders to interpret. Data analytics will
help them make use of the data.
Amazingly, just 0.5% of businesses make use of their data, according to Data and
Analytics in Financial Services. Those who practice financial data analysis can help
organizations make the most of the data they collect. You can get into data analytics in
finance with CompTIA Data+ training and certification.
To get your foot in the door to data analytics in finance, you‘ll need specialized skills.
CompTIA Data+ certification training provides the skills you need to work in finance
data analysis.
CompTIA Data+, which will be available in Q1 of 2022, offers a full training suite of
Official CompTIA CertMaster products. These products include:
Mining data
Manipulating data
Applying basic statistical methods
Analyzing complex data sets
(OR)
Discuss how data mining techniques used to analysis customer perception towards
online shopping.
E-commerce ―basically stands for electronic commerce which relates to a website that
sells products or services directly from the site with the help of a shopping cart or
shopping basket system and payments can be done through cards, e-banking and cash
on delivery. It helps customers to buy anything form a pen to an insurance policy
from the comfort of their home or office and gift it to someone sitting miles apart just
by click
of the mouse. It offers various benefits to businesses for example, easy reach to fast
growing online community,
providing unlimited shelf place for products and services, merging global markets at
low operating costs. Ease to access internet is the major factor in rapid adoption to E-
commerce. For popularization of E-commerce in India the main essential factors are
safe and secure payment modes. Even though there are various benefits in shopping
online but just like every coin has two sides, there exist various reasons for not
shopping online for example lack of trust, security concerns, uncertainty about the
product and service quality, delay or non-delivery of goods, and lack of touch-and-feel
shopping experience.‖ Mobile Commerce (M-commerce) is the subset of
electronic-commerce, which includes all e-commerce transactions carried out using a
mobile device. Basically, M-commerce is the way of doing business in a state of
motion. ―M-commerce depends on the availability of mobile connectivity. M-
commerce offers multiple advantages like ubiquity, personalization, flexibility, and
distribution, instant connectivity, immediacy.
There are many ways in which businesses, government and people benefit from m-
commerce like-
Selling a product or service which is information based (delivery directly to
mobile devices) or location based
Improving productivity by gathering time critical information (reports,
CO2&CO3 An 8.b photographs) and SMS based up-to-date information. (14)
The ability to access information on mobile, at affordable cost can change
people's lives and livelihoods in rural areas (Latest on the weather report or health
services). It can be used as the medium to educate and create awareness among the
rural people. Usages of Internet on mobile devices have lead to information access
overcoming geographical barriers and removed the training cost of mobile technology.
Customer behavior analytics is based on consumer buying behavior, with the customer
playing the roles of user, payer and buyer. The concern of many organizations is no
longer on the individual buyer but rather on collective or organizational buying
behavior which help in determining which customers are worth developing and
managing by putting unique strategies in place in order to attract specific
customers. Through analysis of
customers‟ behavior, accurate profiles are being generated by specifying needs
and interest and allowing
business to give customers what they want it, when they want, leading to a better
customer satisfaction thereby keeping them to come back for more.‖
Consumer behavior includes the study of individuals, groups or organizations about
their process of
selecting, securing, using and disposing the products, services, experiences or ideas to
satisfy needs and the impact of these processes on the consumer and society.
While ―large-scale information technology has been evolving separate transaction
and analytical systems, data mining provides the link between the two. Data
mining software analyzes relationships and patterns in stored transaction data
based on open-ended user queries. Data mining is the semi-automatic discovery
of patterns, associations, changes, anomalies, and statistically significant structures and
events in data.
Traditional data analysis is assumption driven in the sense that a hypothesis is formed
and validated against the data. Data mining, in contrast, is data driven in the sense that
patterns are automatically extracted from data.
Various studies on consumer purchasing behavior have been presented and used in real
problem. Data mining techniques are expected to be more effective tools for analyzing
consumer behavior. Data mining has quickly
emerged as a highly desirable tool for using current reporting capabilities to uncover
and understand hidden patterns in vast database and these patterns are then used in
models that predict individual behavior with high accuracy
PART A (5 x 2 = 10 Marks)
What are the types of Data Analytic?
1) Descriptive Analytics: Describing or summarizing the existing data
using existing business intelligence tools to better understand what is
going on or what has happened.
2) Diagnostic Analytics: Focus on past performance to determine what
CO1 U 1. happened and why. The result of the analysis is often an analytic (2)
dashboard.
3) Predictive Analytics: Emphasizes on predicting the possible
outcome using statisticalmodels and machine learning techniques.
4) Prescriptive Analytics: It is a type of predictive analytics that is
used to recommend one ormore course of action on analyzing the data.
Define Interpretation.
Interpretation is the act of explaining, reframing, or otherwise showing your own
CO1 R 2. understanding of something. A person who translates one language into another (2)
is called an interpreter because they are explaining what a person is saying to
someone who doesn't understand.
What are the steps to implement Data warehouse?
The steps in data warehouse implementation include the following:
1. Gather Information.
2. Ideate the Data Warehouse Solution.
CO3 U 3.3. Create a Project Roadmap. (2)
4. Design the DWH architecture.
5. Develop & Test.
6. Deploy the DWH solution.
7. Provide Post-deployment Support.
What are the four kinds of Decision Support Systems?
As per level of management: Operational, Middle and Top Management 2. As
CO3 U 4. per type: Data-driven DSS, Model-drive DSS etc. Model-driven: These systems (2)
use mathematical models to analyze data and aid in decision-making. Data-
driven: These focus on accessing and manipulating large volumes of data
CO3 An 5. Differentiate is OLAP and Functions of OLAP? (2)
The main difference between OLAP and OLTP is in the name: OLAP is
analytical in nature, and OLTP is transactional. OLAP tools are designed for
multidimensional analysis ofdata in a data warehouse, which contains both
transactional and historical data. OLTP is designed to support transaction-
oriented applications by processing recent transactions as quickly and accurately
as possible
Turning into a decision-maker who is driven by data can add several advantages to an
organization, such as allowing one to recognize new opportunities to follow and
reducing the number of threats. In analytics, a hypothesis is nothing but an assumption
or a supposition made about a specific population parameter, such as any measurement
or quantity about the population that is set and that can be used as a value to the
distribution variable. General examples of parameters used in hypothesis testing are
variance and mean. In simpler words, hypothesis testing in business analytics is a
method that helps researchers, scientists, or anyone for that matter, test the legitimacy or
the authenticity of their hypotheses or claims about real-life or real-world events.
Generally, each research begins with a hypothesis; the investigator makes a certain
claim and experiments to prove that the claim is false or true. For example, if you claim
that students drinking milk before class accomplish tasks better than those who do not,
then this is a kind of hypothesis that can be refuted or confirmed using an experiment.
There are different kinds of hypotheses. They are:
(OR)
Explain in detail about Business Analytics Lifecycle With Example
6 Steps in the Business Analytics Process
Step 1: Identifying the Problem The first step of the process is identifying the business
problem. The problem could be an actual crisis; it could be something related to
recognizing business needs or optimizing current processes. This is a crucial stage in
Business Analytics as it is important to clearly understand what the expected outcome
should be. When the desired outcome is determined, it is further broken down into
smaller goals. Then, business stakeholders decide on the relevant data required to solve
the problem. Some important questions must be answered in this stage, such as: What
kind of data is available? Is there sufficient data? And so on.
Step 2: Exploring Data Once the problem statement is defined, the next step is to gather
data (if required) and, more importantly, cleanse the data—most organizations would
have plenty of data, but not all data points would be accurate or useful. Organizations
collect huge amounts of data through different methods, but at times, junk data or empty
data points would be present in the dataset. These faulty pieces of data can hamper the
analysis. Hence, it is very important to clean the data that has to be analyzed. TO do
CO1 U 6.b this, you must do computations for the missing data, remove outliers, and find new (13)
variables as a combination of other variables. You may also need to plot time series
graphs as they generally indicate patterns and outliers. It is very important to remove
outliers as they can have a heavy impact on the accuracy of the model that you create.
Moreover, cleaning the data helps you get a better sense of the dataset.
Step 3: Analysis Once the data is ready, the next thing to do is analyze it. Now to
execute the same, there are various kinds of statistical methods (such as hypothesis
testing, correlation, etc.) involved to find out the insights that you are looking for. You
can use all of the methods for which you havethe data. The prime way of analyzing is
pivoting around the target variable, so you need to take into account whatever factors
that affect the target variable. In addition to that, a lot of assumptions are also
considered to find out what the outcomes can be. Generally, at this step, the data is
sliced, and the comparisons are made. Through these methods, you are looking to get
actionable insights.
Step 4: Prediction and Optimization Gone are the days when analytics was used to
react.
Real Time Example
In today‗s era, Business Analytics is all about being proactive. In this step, you will use
prediction techniques, such as neural networks or decision trees, to model the data.
These prediction techniques will help you find out hidden insights and relationships
between variables, which will further help you uncover patterns on the most important
metrics. By principle, a lot of models are used simultaneously, and the models with the
most accuracy are chosen. In this stage, a lot of conditions are also checked as
parameters, and answers to a lot of ‗what if…?‗ questions are provided.
Step 5: Making a Decision and Evaluating the Outcome From the insights that you
receive from your model built on target variables, a viable plan of action will be
established in this step to meet the organization‗s goals and expectations. The said plan
of action is then put to work, and the waiting period begins. You will have to wait to see
the actual outcomes of your predictions and find out how successful you were in your
endeavors. Once you get the outcomes, you will have to measure and evaluate them.
Step 6: Optimizing and Updating Post the implementation of the solution, the outcomes
are measured as mentioned above. If you find some methods through which the plan of
action can be optimized, then those can be implemented. If that is not the case, then you
can move on with registering the outcomes of the entire process. This step is crucial for
any analytics in the future because you will have an ever improving database. Through
this database, you can get closer and closer to maximum optimization. In this step, it is
also important to evaluate the ROI (return on investment). Take a look at the diagram
below of the life cycle of business analytics.
Explain the various strategic techniques used in implementing BI.
Business intelligence offers a myriad of benefits that can drastically transform an
organization's strategy and decision-making process:
2. Stage Area –
Since the data, extracted from the external sources does not follow a particular
format, so there is a need to validate this data to load into datawarehouse. For this
purpose, it is recommended to use ETL tool.
3. Data-warehouse –
After cleansing of data, it is stored in the datawarehouse as central repository.
It actually stores the meta data and the actual data gets stored in the data
marts. Note that datawarehouse stores the data in its purest form in this top-
down approach.
4. Data Marts –
Data mart is also a part of storage component. It stores the information of a
particular function of an organisation which is handled by single authority.
There can be as many number of data marts in an organisation depending
upon the functions. We can also say that data mart contains subset of the data
stored in datawarehouse.
5. Data Mining –
The practice of analysing the big data present in datawarehouse is data
mining. It is used to find the hidden patterns that are present in the database or
in datawarehouse with the help of algorithm of data mining.
Data analytics in health care is vital. It helps health care organizations to evaluate and
develop practitioners, detect anomalies in scans and predict outbreaks in illness, per the
Harvard Business School. Data analytics can also lower costs for health care
organizations and boost business intelligence. The best way to discover how data is
used in health care is to take a look at real-life examples of big data analytics in
healthcare. Preventative care is essential for health care systems and patients. It can
help prevent future illness and patient readmissions to health systems. It can also
promote better patient outcomes and lower health insurance costs. This is especially true
CO1&CO2 An 8.b (14)
of high-risk patients and those with chronic diseases. Cancer screenings, well-child
visits and counseling on smoking cessation are all examples of preventative care. By
identifying risk factors that could have gone unnoticed, health care analytics can be
used to promote better preventative care.
Lisa Miller, contributor to the Vie Healthcare Consulting blog, gives an example of how
health care analytics can promote preventative care through insurance companies.
Miller explains that in 2017, Blue Cross Blue Shield analyzed several years of
pharmacy and insurance data. The data was related to opioid abuse and overdose.
Through the analysis, Blue Cross Blue Shield was able to effectively identify almost
750 risk factors that can predict whether or not someone is at risk of abusing opioids.
―Gathering all of this data was only possible with the help of analytics experts and the
right software solutions,‖ Miller said.
How Data Analytics in Health Care Improves Patient Care
One of the most amazing things about data analytics in health care is that it enables
health systems and clinicians to make better care decisions for patients.
―In health care, decisions often have life-altering outcomes—both for patients and the
population as a whole,‖ said Catherine Cote in the same Harvard Business School
article from above. ―The ability to quickly gather and analyze complete, accurate data
enables decision makers to make choices regarding treatment or surgery, predict the
path of large-scale health events and plan long-term.‖
Data analytics is helpful to health care professionals and organizations. Both health care
providers and health systems need health information and data that makes sense.
Without accurate data, they can‘t make decisions that are in patients‘ best interests. Data
analytics provides these institutions with the data they need to make decisions that lead
to superior patient care. This not only improves patients‘ quality of life, but can also
extend their life.
Health Care Data Analytics Helps with Population Health Management
Health care data analytics not only improves patient care, it also helps with population
health management. Population health management is the process of upgrading clinical
outcomes of a group of people via better care coordination. Improved patient
engagement is also a part of this process.
Health care data analytics can help with population health management. How? By
enabling data scientists to build predictive artificial intelligence (AI) models. These
models enable health care organizations to manage initiatives in the health of select
populations. This is primarily done through identifying the health care system‘s most
vulnerable patients.
―With these patients identified, organizations can perform outreach and interventions to
maximize the quality of patient care This is another example of how data analytics can
improve patients‘ lives and maximize the efficiency of health systems.
What Is the Future of Data Analytics in Health Care?
Like data analytics in all sectors, there is a solid future for data analytics in health care.
This is particularly true in light of the COVID-19 pandemic.
Data analytics in health care has grown in importance during the pandemic. Hundreds
of thousands of individuals around the world have required health care for treatment of
the coronavirus. Health care organizations have utilized data analytics to manage the
global health crisis and better treat patients.
The need for quality healthcare will remain constant. For this reason, data analytics in
health care will always be relevant, and jobs in this field will remain in-demand.