JOB DESCRIPTION: MANAGER, PREDICTIVE ANALYTICS AND DATA SCIENCE

Senior Manager,
Analysis, Assessment and Accountability,
DEPARTMENT: REPORTS TO:
Accountability Evaluation and
Measurement
JOB CLASS: Manager PAY GRADE: 19
EXEMPT STATUS: Exempt DATE: 6/1/2016

Our Mission is to deliver a high quality, technology-based education that provides the skills and
knowledge students need for success.

POSITION GENERAL SUMMARY:

The Manager, Predictive Analytics and Data Science is responsible for advancing our data and analytics
systems and collaborating with Instructional Technology in master data management and defining Big
Data and Statistical Modeling.

ESSENTIAL POSITION FUNCTIONS:

 Implement Data Quality and Governance practices so quality data can be utilized across FLVS
 Partner with IT to determine the vision and roadmap for the data and analytics technology
infrastructure that ensures reliable delivery of high-quality data and insight
 Manage and support implementation of a three tier BI footprint focusing on providing
Operational analytics, Predictive Analytics and Advance analytics (such as Statistical modeling,
Big Data, Real Time or Semi-Real Time, Structured / Unstructured analysis capability)
 Collaborate with IT to develop the analytic network's capability to tell data stories and turn
insights into actionable outcomes that can influence organizational strategies
 Develop and apply advanced analytics for organizational strategy and targeting and predictive
modeling
 Manage and mine data to detect patterns, opportunities and insights that drive our
organizational strategies
 Manage, build, validate, and deploy predictive algorithms across all areas of the organization,
utilizing data from various sources
 Coordinate closely with colleagues across all departments to refine data needs and provide
options for data science work
 Engage in both exploratory data analyses to identify trends and predictive data analysis to solve
problems
 Manage the creation of visualizations to identify and communicate outcomes to stakeholders
 Independently engage in undirected research and tackle open-ended problems and questions
 Actively use and enhance existing performance measures to track and report results achieved
 Manage, control, direct, and supervise assigned direct reports, including general leadership,
planning, organizing, and reviewing
 Meet professional obligations through efficient work habits such as, meeting deadlines,
honoring schedules, coordinating resources and meetings in an effective and timely manner,
and demonstrate respect for others
 All work responsibilities are subject to having performance goals and/or targets established

Manager, Predictive Analytics and Data Science Page 1 of 4 New (6/2016)

 (These essential functions are not to be construed as a complete statement of all duties performed.
Employees will be required to perform other job related duties as required.)

MINIMUM REQUIREMENTS:
Education/Licensure/Certification:
 Bachelor’s Degree in Measurement, Evaluation, Statistics, Mathematics, Assessment,
Quantitative Methods, Educational Measurements or closed related fields; or equivalent
combination of education and relevant experience
 Master’s Degree, preferred

Experience:
 Three years’ experience in data analytics

Knowledge, abilities and skills:

 Advanced analytical skills, including expert knowledge in statistical analysis, segmentation,
descriptive and predictive modeling, market research, testing, consulting and project
management
 Experience with advanced predictive modeling & statistical analysis tools such as SPSS, SAS, or R
 Experience in applied data analysis, particularly in applied predictive modeling and statistical
analysis
 Familiarity with visual analytic tools such as Power BI
 Ability to paint a picture through analytics that will enhance and determine business decisions
 Capable of pulling down structured data for modeling through SQL
 Excellent analytical skills required including advanced statistical and data mining techniques
 Ability to handle multiple projects required and work independently in a deadline oriented
environment
 Knowledge of educational publishing and/or online education
 Strong verbal and written communication and presentation skills
 Strong planning, organizational, and presentation skills, as related to job purpose

CORE COMPETENCIES FOR SUCCESS:

COMMUNICATION SKILLS CUSTOMER FOCUS

Clearly and effectively conveys and/or presents information Prioritizes customers (internal and external) and their needs
verbally; summarizes what was heard to mitigate as primary and is dedicated to meeting their expectations;
miscommunication; Shares ideas and perspectives and Develops and maintains customer relationships; builds
encourages others to do the same; Informs others involved in credibility and trust; Quickly and effectively solves customer
a project of new developments; Disseminates information to problems; Provides prompt, attentive service in a cheerful
other employees, as appropriate; Effectively uses multiple manner; adapts to changing information, conditions or
channels to communicate important messages; Keeps challenges with a positive attitude; Incorporates customer
supervisor well informed about progress and/or problems in a feedback into delivery of service to provide the best experience
timely manner; Writes in a clear, concise, organized and possible for the customer; Actively promotes FLVS in
convincing way for a variety of target audiences; The written community by serving as a FLVS ambassador or volunteer
message is consistently error-free; The written message has
the desired effect on the target audience
INTERPERSONAL SKILLS FUNCTIONAL /TECHNICAL EXPERTISE
Relates well with others; Treats others with respect; Shares Has the skills, abilities, knowledge and experience to be
views in a tactful way; Demonstrates diplomacy by successful in functional area of expertise; Dedicates time and

Manager, Predictive Analytics and Data Science Page 2 of 4 New (6/2016)

approaching others about sensitive issues in non-threatening energy to keeping abreast of the latest information related to
ways; Considers and responds appropriately to the needs, area of expertise and technology; Picks up on technology
feelings and capabilities of others; Fosters an environment quickly; Does well in technical courses and seminars; Produces
conducive to open, transparent communication among all high quality work in organized and timely fashion
levels and positions; Takes the initiative to get to know
internal and external customers

MANAGER COMPETENCIES FOR SUCCESS:

COMMAND SKILLS CONFLICT MANAGEMENT

Relishes leading; Takes unpopular stands if necessary; Steps up to conflicts, seeing them as opportunities; Reads
Encourages direct and tough debate but isn’t afraid to end it situations quickly; Good at focused listening; Can hammer out
and move on; Is looked to for direction in a crisis; Faces tough agreements and settle disputes equitably; Can find
adversity head on; Energized by tough challenges common ground and get cooperation with minimal “noise”

LISTENING MANAGING DIVERSITY

Practices attentive and active listening with all groups/people; Manages all kinds and classes of people equitably; Deals
Has the patience to hear people out without interruption; Can effectively with all races, nationalities, cultures, disabilities,
accurately restate the opinion of others even when he/she ages and both sexes; Hires variety and diversity without
disagrees regard to class; Supports equal and fair treatment and
opportunity for all

DEVELOPING OTHERS TIMELY, QUALITY DECISION MAKING

Provides constructive, concrete, behavioral feedback to others Makes decisions in a timely manner, sometimes with
through monthly development discussions; Shares incomplete information and under tight deadlines and
information, resources and suggestions to help others be more pressure; Able to make a quick decision; Makes good decisions
successful; Delegates challenging work assignments or based upon a mixture of analysis, wisdom, experience and
responsibilities that will help the abilities and stretch others; judgment; Sought out by others for advice and solutions; Most
Regularly meets with employees to review development of his/her solutions and suggestions turn out to be correct and
needs, career aspirations and progress; Constructs compelling accurate when judged over time
developmental plans and executes them; Creates a climate in
which people want to do their best; Is a good judge of talent;
After reasonable exposure, can articulate the strengths and
limitations of people inside or outside the organization

PROCESS MANAGEMENT TEAM BUILDING

Good at figuring out the processes necessary to get things Develops networks and builds alliances; Participates in cross-
done; Knows how to organize people and activities; functional activities to achieve organizational objectives;
Understands how to separate and combine tasks into efficient Focuses time and energy to develop direct report team and
work flow; Can readily see opportunities or synergy and peer team; Fosters commitment, team spirit, pride and trust;
integration; Can simplify complex processes; Gets more out of Recognizes and rewards people for their achievements and
fewer resources contributions to organizational success; Identifies and tackles
morale issues; Provides training and development to
employees; creates and participates in team building sessions;
Empowers others; Makes each individual feel his/her work is
important; Invites input from each person and shares
ownership and visibility
MANAGING & MEASURING WORK COMFORT AROUND HIGHER MANAGEMENT
Clearly assigns responsibility for tasks and decisions; Sets clear Deals comfortably with more senior managers; Presents to
objectives and knows what to measure and how to measure more senior managers without undue tension and
them; Monitors process, progress, and results; Designs nervousness; Determines the best way to get things done with
feedback loops into work; Holds self and others accountable more senior managers by talking their language and
for achieving goals and objectives responding to their needs; Crafts approaches to working with
more senior managers that are seen as appropriate and

Manager, Predictive Analytics and Data Science Page 3 of 4 New (6/2016)

 positive
MANAGERIAL COURAGE
Doesn’t hold back anything that needs to be said; Is not afraid
to provide current, direct, and “actionable” positive and
corrective feedback to others; Lets people know where they
stand; Faces up to people problems on any person or situation
quickly and directly

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS:

 Location: Remote
 Frequency of travel: Occasional travel is required for meetings, trainings and conferences;
location may vary and may require overnight stays
 Light physical activities and efforts required working in an office environment

(Reasonable accommodations will be made in accordance with existing ADA requirements for
otherwise qualified individuals with a disability.)

FLVS does not discriminate in admission or access to, or treatment or employment in its programs
and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability,
genetic information or any other reason prohibited by law.

Manager, Predictive Analytics and Data Science Page 4 of 4 New (6/2016)