About eSIM on iPhone

Learn what an eSIM is, how to set up an eSIM on your iPhone, and how to transfer a
physical SIM to an eSIM.

What is eSIM on iPhone?

An eSIM is an industry-standard digital SIM that allows you to activate a cellular plan from your carrier
without having to use a physical SIM. You can install eight or more eSIMs on an iPhone and use two phone
numbers at the same time.

What you need

An iPhone XS, iPhone XS Max, iPhone XR, or later
A wireless carrier or worldwide service provider that supports eSIM
Your new iPhone needs to be connected to a Wi-Fi network.*

eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, some iPhone models feature
eSIM. Learn about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong, and Macao. For
travelers visiting China mainland who wish to use an eSIM for prepaid data plans, these are offered by
many worldwide service providers.

* iPhone 14 models and later that are eSIM only can activate without a Wi-Fi network.

How to set up an eSIM on iPhone

Setting up your eSIM is usually just a matter of turning on your new iPhone and following the onscreen
instructions.

You can activate your eSIM while you're setting up your iPhone if your carrier supports eSIM Carrier
Activation or eSIM Quick Transfer. With eSIM Carrier Activation, your carrier assigns an eSIM to your
iPhone when you purchase it. With eSIM Quick Transfer, you transfer the SIM from your previous iPhone to
your new iPhone without contacting your carrier. With either method, to activate your eSIM during
setup, turn on your iPhone and follow the instructions.

Some carriers support transferring a phone number from your previous iPhone to your new iPhone without
needing to contact them. Make sure that youʼre signed in with your Apple ID on both devices, or make
sure that your previous iPhone is unlocked, nearby with Bluetooth turned on, and using iOS 16 or later.

You can also use these options later to add or transfer an eSIM. If these options aren't available, contact
your carrier to activate your eSIM using a QR code or your carrier's iPhone app.

If you purchased an iPhone 14 model or later in the United States, your iPhone activates with an eSIM. To
activate your eSIM using eSIM Carrier Activation, eSIM Quick Transfer, or another activation method, turn
on your iPhone and follow the instructions.

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 Use eSIM Carrier Activation on iPhone
Some carriers and worldwide service providers can assign a new eSIM to your iPhone, making setup easy.
This usually happens when you purchase a carrier-connected iPhone from Apple in the United States or
from a carrier and you provide your cellular-plan details. If an eSIM was assigned to your iPhone when you
bought it, turn on your iPhone and follow the instructions to activate your eSIM.

If you're switching to iPhone (from an Android phone, for example), contact your carrier to transfer your
phone number to your iPhone through eSIM Carrier Activation or by scanning a QR code from your carrier.

If you contacted your carrier for an eSIM after you set up your iPhone, and they set up eSIM Carrier
Activation, follow these steps:

[. Verify that both devices are signed in with the same Apple ID, the devices are unlocked, nearby with
Bluetooth enabled, and using iOS 16 or later.
]. When a notification appears that says Carrier Cellular Plan Ready to Be Installed, tap it.
^. In the Settings app, tap Carrier Cellular Plan Ready to Be Installed.
_. Tap Continue, at the bottom of the screen.
`. Make a call on your iPhone to check its cellular connectivity. If you can't make a call, contact your
carrier.
a. If the plan you activated replaces the plan on your physical SIM, remove your physical SIM. Then
restart your iPhone.

Use eSIM Quick Transfer on iPhone

Some carriers support SIM transfers from your previous iPhone to your new iPhone without needing to
contact them. You can also convert your current physical SIM card to an eSIM.

If you don't have access to your current iPhone, contact your carrier to transfer your eSIM.

While you're setting up your iPhone, if you're asked to transfer your SIM, follow the onscreen instructions
to transfer your physical SIM or eSIM. If you need to transfer more than one SIM to your new iPhone,
transfer your additional SIMs following the steps below.

Transfer a physical SIM or eSIM on your previous iPhone to an eSIM on your

new iPhone after setup
[. On your new iPhone, go to Settings > Cellular > Add Cellular Plan.
]. Choose a cellular plan to transfer from another iPhone. If you don't see a list of numbers, tap Transfer
From Another iPhone. This requires both devices to have iOS 16 or later.
^. Check for instructions on your previous iPhone to confirm the transfer. To confirm, tap Transfer or, if
asked for a verification code, enter the code that's displayed on your new iPhone.
_. Wait for the cellular plan to activate on your new iPhone. Your previous SIM is deactivated when
the cellular plan on your new iPhone activates.
`. If a banner appears on your new iPhone that says Finish Setting Up Your Carrier's Cellular Plan, tap it.

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 You will be redirected to your carrier's webpage to
transfer your eSIM. If you need help, contact your carrier.

Convert a physical SIM to an eSIM on the

same iPhone
You can convert a physical SIM to an eSIM on the same
iPhone, if your carrier supports it. Follow these steps:

[. On your iPhone, go to Settings > Cellular.

]. Tap Convert to eSIM.
If you don't see Convert to eSIM, your carrier doesn't
support this option. Contact your carrier to move your
phone number from your physical SIM to an eSIM using
eSIM Carrier Activation or by scanning a QR code.
^. Tap Convert Cellular Plan.

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ConvertCellularPlan

_. Tap Convert to eSIM.

`. Wait for your eSIM to activate. Your previous SIM card is deactivated when the cellular plan on
your iPhone activates.
a. Remove the physical SIM from your iPhone. Then restart your iPhone.

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 Scan a QR code or use a carrier app
If your carrier doesnʼt support eSIM Carrier Activation or eSIM Quick Transfer, you can scan a QR code
from your carrier instead.

To activate your eSIM while setting up your iPhone:

[. When you get to the Set Up Cellular screen, tap Use QR Code.
]. Follow the onscreen instructions.

To activate your eSIM after you set up your iPhone, contact your carrier to get a QR code. Then, follow
these steps:

[. Open the Camera app and scan your QR code.

]. When the Cellular Plan Detected notification appears, tap it.
^. Tap Continue, at the bottom of the screen.
_. Tap Add Cellular Plan.

If you're asked to enter a confirmation code to activate the eSIM, enter the number that your carrier
provided.

If your carrier supports activating eSIM using an app, download your carrierʼs app from the App Store and
follow the instructions.

Enter the eSIM information manually if necessary

[. Contact your carrier to get the eSIM details you need to enter.
]. Go to Settings.
^. Tap either Cellular or Mobile Data.
_. Tap Add Cellular Plan.
`. Tap Enter Details Manually, at the bottom of your iPhone screen.

Learn more
If you can't set up an eSIM.
If necessary, erase your eSIM.
Learn how to use Dual SIM with eSIM.
Find wireless carriers and worldwide services providers that offer eSIM service.
Use eSIM while traveling abroad with your iPhone.

Published Date: September 18, 2023

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