FusionSolar App

User Manual

Issue 01
Date 2024-02-07

HUAWEI DIGITAL POWER TECHNOLOGIES CO., LTD.

Copyright © Huawei Digital Power Technologies Co., Ltd. 2024. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Digital Power Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are the property of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei
Digital Power Technologies Co., Ltd. and the customer. All or part of the products, services and features
described in this document may not be within the purchase scope or the usage scope. Unless otherwise
specified in the contract, all statements, information, and recommendations in this document are
provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Digital Power Technologies Co., Ltd.

Address: Huawei Digital Power Antuoshan Headquarters

Futian, Shenzhen 518043

People's Republic of China

Website: https://digitalpower.huawei.com

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FusionSolar App
User Manual Contents

Contents

1 Downloading and Installing the App................................................................................. 1

2 Registering the Company's First Installer Account......................................................... 3
3 Registering an Owner Account or Another Installer Account...................................... 5
4 Logging In to or Logging Out of FusionSolar App.......................................................... 7
5 Creating a User........................................................................................................................ 9
6 I'm an Installer.......................................................................................................................12
6.1 Setup Wizard.......................................................................................................................................................................... 12
6.1.1 Device Commissioning (EMMA)...................................................................................................................................12
6.1.1.1 Setting Router Parameters of the Charger............................................................................................................12
6.1.1.2 Quick Settings................................................................................................................................................................. 13
6.1.2 Device Commissioning (Charger)................................................................................................................................ 21
6.1.2.1 Charging-only.................................................................................................................................................................. 21
6.1.2.1.1 Charger FE Port Directly Connected to a Meter.............................................................................................. 23
6.1.2.1.2 Charger FE Port Directly Connected to a Router............................................................................................. 25
6.1.2.1.3 Charger Connected to a Router Through WLAN............................................................................................. 28
6.1.2.2 PV+ESS+Charger/ Charging-only (EMMA Scenario).......................................................................................... 31
6.1.2.3 PV+ESS+Charger (Smart Dongle/Inverter WLAN Direct Connection Scenario)....................................... 32
6.1.3 Device Commissioning (PV+ESS)................................................................................................................................. 32
6.1.4 Connecting to a Plant...................................................................................................................................................... 33
6.1.4.1 Connecting to a New Plant........................................................................................................................................ 33
6.1.4.2 Connecting to an Existing Plant................................................................................................................................ 35
6.1.4.3 Connecting Devices to a Plant with Multiple Installers.................................................................................... 35
6.1.5 Adding a Device................................................................................................................................................................. 38
6.1.6 Setting the String Capacity............................................................................................................................................ 39
6.1.7 Setting Electricity Prices (Simple Price)..................................................................................................................... 39
6.1.8 Set Electricity Prices (Compound Price).....................................................................................................................39
6.1.8.1 Purpose.............................................................................................................................................................................. 40
6.1.8.2 Setting the Feed-in Tariff............................................................................................................................................ 40
6.1.8.3 Configuring a Purchase Price..................................................................................................................................... 40
6.1.8.4 Example of Configuring an Electricity Price..........................................................................................................41
6.1.8.4.1 Example of Configuring an Electricity Price (Scenario 1).............................................................................41

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6.1.8.4.2 Example of Configuring an Electricity Price (Scenario 2).............................................................................43

6.1.8.5 More Operations............................................................................................................................................................ 44
6.1.8.5.1 Applying the Purchase Prices to Other Plants.................................................................................................. 44
6.1.8.5.2 Setting Holidays.......................................................................................................................................................... 44
6.1.8.5.3 Adding a Purchase Price Template....................................................................................................................... 44
6.1.9 Creating a Physical Location Layout........................................................................................................................... 45
6.1.9.1 Automatically Generating a Physical Layout........................................................................................................45
6.1.9.2 Manually Creating a Physical Layout...................................................................................................................... 47
6.1.9.3 Binding Optimizers and Inverters............................................................................................................................. 51
6.1.9.4 Viewing a Physical Layout.......................................................................................................................................... 53
6.2 Plant Overview...................................................................................................................................................................... 54
6.2.1 Viewing Status of a Charging-only Plant.................................................................................................................. 55
6.2.2 Viewing Status of a PV+ESS+Charger Plant............................................................................................................. 59
6.2.3 Viewing EMMA Revenue and Energy Forecast........................................................................................................62
6.2.4 Optimizer Disconnection Detection............................................................................................................................ 62
6.3 O&M Management.............................................................................................................................................................. 63
6.3.1 Monitoring Alarm Information..................................................................................................................................... 63
6.3.2 Mobile O&M........................................................................................................................................................................ 65
6.3.2.1 Defect Elimination......................................................................................................................................................... 65
6.3.2.2 Inspection Management.............................................................................................................................................. 67
6.4 Device Management............................................................................................................................................................ 71
6.5 Permission Management....................................................................................................................................................72
6.6 Log Export............................................................................................................................................................................... 73
6.7 Services..................................................................................................................................................................................... 75

7 I'm an Owner......................................................................................................................... 77
7.1 Viewing the PV Plant Status............................................................................................................................................. 79
7.2 Viewing the Battery Running Status.............................................................................................................................. 81
7.3 Using a Charger..................................................................................................................................................................... 81
7.3.1 Starting and Stopping Charging on the App........................................................................................................... 82
7.3.2 Start Charging Through Authentication via Bluetooth........................................................................................ 82
7.3.3 Starting and Stopping Charging Using an RFID Card........................................................................................... 83
7.3.4 Plug-and-Play Charging.................................................................................................................................................. 84
7.3.5 Scheduled Charging.......................................................................................................................................................... 84
7.3.6 Charging for the Next Trip............................................................................................................................................. 86
7.3.7 Sharing the Charger......................................................................................................................................................... 87
7.3.8 Viewing Charging Records.............................................................................................................................................. 88
7.3.9 Load Priority........................................................................................................................................................................ 89
7.3.10 Settings............................................................................................................................................................................... 90
7.4 Using a Shared Charger...................................................................................................................................................... 93
7.4.1 Registering a Shared Account....................................................................................................................................... 93
7.4.2 Starting and Stopping Charging on the App........................................................................................................... 93
7.4.3 Setting the Charging Connector Locking Mode......................................................................................................94

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7.4.4 Logout................................................................................................................................................................................... 95
7.5 Smart Appliance.................................................................................................................................................................... 95
7.5.1 Quick Guide to Smart Appliances................................................................................................................................ 95
7.5.2 Adding a Smart Appliance (Owner)........................................................................................................................... 95
7.5.3 Quick Guide to PV Power Preferred............................................................................................................................ 97
7.5.4 Enabling PV Power Preferred Mode......................................................................................................................... 101
7.5.5 Power Consumption Schedule.................................................................................................................................... 102
7.5.6 Setting PV Power Parameters..................................................................................................................................... 103
7.5.7 Setting the Load Priority...............................................................................................................................................104
7.5.8 More Settings................................................................................................................................................................... 105
7.5.8.1 Parameter Settings...................................................................................................................................................... 105
7.5.8.2 Setting Communication Parameters for Smart Appliances...........................................................................106
7.6 Load Shedding..................................................................................................................................................................... 107
7.7 Managing Devices.............................................................................................................................................................. 108
7.8 Managing Plants................................................................................................................................................................. 112
7.9 Enabling EMMA.................................................................................................................................................................. 115
7.10 Setting Electricity Prices (Simple Price).................................................................................................................... 117
7.11 Set Electricity Prices (Compound Price)................................................................................................................... 117
7.11.1 Purpose.............................................................................................................................................................................117
7.11.2 Setting the Feed-in Tariff........................................................................................................................................... 117
7.11.3 Configuring a Purchase Price....................................................................................................................................118
7.11.4 Example of Configuring an Electricity Price........................................................................................................ 118
7.11.4.1 Example of Configuring an Electricity Price (Scenario 1)........................................................................... 118
7.11.4.2 Example of Configuring an Electricity Price (Scenario 2)........................................................................... 120
7.11.5 More Operations........................................................................................................................................................... 121
7.11.5.1 Applying the Purchase Prices to Other Plants.................................................................................................122
7.11.5.2 Setting Holidays.........................................................................................................................................................122
7.11.5.3 Adding a Purchase Price Template...................................................................................................................... 122
7.12 Processing a Plant Migration Task............................................................................................................................. 122
7.13 Processing an Upgrade Task.........................................................................................................................................122
7.14 Log Export.......................................................................................................................................................................... 123
7.15 Permission Management............................................................................................................................................... 124
7.16 Services................................................................................................................................................................................ 126

8 Device Commissioning....................................................................................................... 128

9 Account Security Settings................................................................................................. 129
9.1 Verifying an Email Address............................................................................................................................................. 129
9.2 Changing Personal Passwords........................................................................................................................................130
9.3 Modifying Personal Information................................................................................................................................... 131

10 FAQs..................................................................................................................................... 133
10.1 Resetting a Password Using the Associated Email Address.............................................................................. 133
10.2 Resetting a User Password............................................................................................................................................134

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10.3 Troubleshooting the No Data Fault After a User Logs In to App....................................................................135

10.4 Handling a Network Exception When a User Logs In to App.......................................................................... 136
10.5 How Do I Reset the Default Password of a Charger Using an RFID Card When I Forgot the
Password?..................................................................................................................................................................................... 136
10.6 How Do I Connect to a Charger When I Cannot Log In to the FusionSolar App Due to Poor Network
Connection?................................................................................................................................................................................. 137
10.7 What Should I Do If the Charging Connector Cannot Be Removed From the Charger?........................ 138
10.8 What Should I Do If the App Cannot Identity the Charger?.............................................................................139
10.9 Upgrading the Charger Software Version................................................................................................................139
10.10 What Should I Do If the Upgrade Package Obtained from an iPhone Cannot Be Selected on the
Upgrade Screen?........................................................................................................................................................................ 140
10.11 What Should I Do If an Offline or Faulty Charger Is Displayed in the Plant After the Charger Is
Replaced?..................................................................................................................................................................................... 142
10.12 Why Is the Charger Displayed as Offline in the Management System after Factory Settings Are
Restored?...................................................................................................................................................................................... 143
10.13 Why Is the Pairing Request Displayed Twice During Bluetooth Pairing?...................................................146
10.14 How Do I Obtain a Registration Code?..................................................................................................................146
10.15 What Should I Do If My Android Phone Fails to Connect to the WLAN After I Scan the QR Code?
......................................................................................................................................................................................................... 147
10.16 Obtaining a Physical Layout Template.................................................................................................................. 147
10.17 How Do I Invite a User to Register a FusionSolar Account?.......................................................................... 148
10.18 How Do I Register a FusionSolar Account?.......................................................................................................... 149
10.19 How Do I Add or Delete an RFID Card?................................................................................................................ 149
10.20 What Can I Do If the System Prompts Me to Reconnect to the Charger's WLAN Hotspot During
Quick Settings?........................................................................................................................................................................... 152
10.21 Why Is the Display of Some Screens Incomplete or Abnormal After I Enlarge the Font Size on My
Phone?........................................................................................................................................................................................... 152
10.22 How Can I Change the WLAN Password of a Device?..................................................................................... 152
10.23 How Do I Navigate to the Device Local Commissioning Screen?.................................................................153
10.24 What Should I Do If the Device Is Disconnected from the App When I Switch the Local
Commissioning Screen to the Background?..................................................................................................................... 155
10.25 How Can I Delete the Offline Legacy Devices in the FusionSolar SmartPVMS After I Use a New
SmartGuard?............................................................................................................................................................................... 156
10.26 What Can I Do If the Password Is Incorrect When I Connect to the Charger WLAN?.......................... 156

11 Related Information......................................................................................................... 157

11.1 PV Power Generation Offsetting Carbon Emissions.............................................................................................158
11.2 Environment Parameters............................................................................................................................................... 161
11.3 Power Parameters............................................................................................................................................................ 162
11.4 Battery Parameters.......................................................................................................................................................... 167
11.5 Domain Name List of Management Systems........................................................................................................ 173
11.6 Public URLs......................................................................................................................................................................... 175

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FusionSolar App
User Manual 1 Downloading and Installing the App

1 Downloading and Installing the App

NOTICE

● Mobile phone operating system: Android 8.0, iOS 11.0, or later versions.
● To ensure the stability of each function, you are advised to use mobile phones
running Android 8.0, iOS 13.0, or later versions. (For the mobile phones running
iOS, iPhone 6 and later versions are supported, but iPhone SE is not supported.)
● Use mobile phones that support the access to the Internet.
● Use mobile phones that support the WLAN function.
● The router supports 2.4 GHz WLAN, and the WLAN signal reaches the device.
● The WPA, WPA2, or WPA/WPA2 encryption mode is recommended for routers.
The Enterprise mode is not supported (such as airport WLAN and other public
hotspots that require authentication). WEP and WPA TKIP are not
recommended because they have serious security vulnerabilities. If the access
fails in WEP mode, log in to the router and change the encryption mode of the
router to WPA2 or WPA/WPA2.

Procedure
Method 1: Download and install the app from the app store.

● Huawei mobile phone users: Search for FusionSolar in Huawei AppGallery.

● iPhone users: Search for FusionSolar in the App Store.
● Other mobile phone users: Select method 2.

Method 2: Scan the QR code to download and install the app.

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User Manual 1 Downloading and Installing the App

NOTE

Users who select method 2 can select the download method based on the mobile phone
type.
● Huawei mobile phone users: Download from Huawei AppGallery.
● Non-Huawei phone users: Download on a browser.
When you select Download via the Browser, if a security warning message is displayed
indicating that the app is from an external source, tap ALLOW.

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User Manual 2 Registering the Company's First Installer Account

2 Registering the Company's First Installer

Account

An installer account is required for device deployment and commissioning. If you

do not have an installer account of the FusionSolar SmartPVMS or FusionSolar
app, perform the following steps to register an account.

Intended Audience
Installers who have not registered a company with the FusionSolar SmartPVMS or
FusionSolar app.
Owners who commission chargers by themselves.

NOTE

If your company has registered an account, contact the administrator to add you to the
company.

Procedure
1. Tap No account? in the lower part of the FusionSolar app login screen.
2. On the Role screen, tap I'm an installer and register an account as
prompted.
After the account is registered, you can log in to the FusionSolar app with the
registered username and password.

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User Manual 2 Registering the Company's First Installer Account

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FusionSolar App 3 Registering an Owner Account or Another Installer
User Manual Account

3 Registering an Owner Account or

Another Installer Account

● If self-service registration is not supported in your region, your installer needs

to create an account for you and bind a plant. After the account is created,
the system will send you the username and initial password by email.
● If self-service registration is supported in your region, your installer needs to
initiate an invitation. After receiving an invitation email from the installer,
you can register an account on the registration screen according to the
instructions.
After the account is registered, you can log in to the FusionSolar app with the
registered username and password.
1. Invite a user.

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2. Register an account.

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User Manual 4 Logging In to or Logging Out of FusionSolar App

4 Logging In to or Logging Out of

FusionSolar App

After the app is correctly installed on a mobile phone, you can access the
management system through the app.

Logging In to the App

1. On the mobile device, tap the app icon to access the login screen.
2. On the app login screen, enter the account and password and tap Log In.

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User Manual 4 Logging In to or Logging Out of FusionSolar App

NOTE

● If a new user logs in to the app for the first time or a user logs in to the app for
the first time after the password is reset, change the login password as prompted.
● If a user enters incorrect passwords for five consecutive times within 5 minutes, the
account will be locked for 30 minutes. The user can log in gain after the lockout
period expires or contact the installer or administrator to unlock the account.

Logging Out of the App

1. On the home screen, tap Me.
2. On the Me screen, tap Settings > Log out.

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User Manual 5 Creating a User

5 Creating a User

An installer can create owner user accounts and installer user accounts on the
FusionSolar app. Owner users can monitor the device running status and start
charging. Installer users can perform wizard-based commissioning and plant
creation, monitor the running status of the plants, manage devices, query alarms,
and perform mobile O&M.
When creating a user, ensure that the plant to be associated is available. If your
company has created a plant, you can directly create a user and associate the user
to the plant. If your company has not created a plant, create a plant and then add
a user. For details, see 6.1.4 Connecting to a Plant.

Creating an Owner User

On the Home screen, tap Plants. Tap Add user and create an account as
prompted.

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NOTE

After an account is created, the system sends a notification to the entered email address.
Then the user can use the received username and password to log in to the FusionSolar
SmartPVMS or FusionSolar app.

Creating an Installer User

1. On the Home screen, tap Plants. Tap Add user and create an account as
prompted.

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User Manual 5 Creating a User

NOTE

● For a new user who is assigned the Installer role, if the user is associated with only
plants, the installer can manage the associated plants within the permission of the
role but cannot create a plant. If the installer is associated with a company, the
installer can manage all plants of the associated company and has the permission
to create plants.
● After an account is created, the system sends a notification to the entered email
address. Then the user can use the received username and password to log in to
the FusionSolar SmartPVMS or FusionSolar app.

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User Manual 6 I'm an Installer

6 I'm an Installer

An installer can perform wizard-based commissioning and plant creation on the

FusionSolar app, and monitor the overall running status of the plants. If a device is
faulty, the installer can perform maintenance on the app to rectify the fault.

6.1 Setup Wizard

After devices are installed and commissioned, you can create a plant and
configure basic information on the FusionSolar app to implement unified device
monitoring and O&M.

6.1.1 Device Commissioning (EMMA)

6.1.1.1 Setting Router Parameters of the Charger

When the charger is connected to the router over WLAN, you need to set the
route parameters of the charger so that the charger and EMMA are connected to
the same router. Otherwise, the EMMA cannot identify the charger in the network.

NOTE

Skip this section if no charger is available or the charger is directly connected to the router
through the FE port.

1. Connect to the local commissioning screen of the charger. For details, see
Connect to the charger.
2. Tap O&M > Route Management and select WLAN.

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6.1.1.2 Quick Settings

The charger must be upgraded to the FusionCharge V100R023C10 to match the
EMMA networking. Otherwise, the EMMA cannot find the charger. Connect to the
charger as an installer. For details about the upgrade operations, see Upgrading
the Charger Software Version.
1. Log in to the FusionSolar app as an installer, tap Setup wizard on the Home
screen, scan the QR code of the device, and follow the instructions to connect
to the WLAN.

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NOTE

● The last six digits of the product WLAN name are the same as the last six digits of
the product SN.
● Use the initial password to log in for the first time and change the password as
prompted.
● To ensure account security, protect the password by changing it periodically, and
keep it secure. Your password might be stolen or cracked if it is left unchanged for
extended periods. If a password is lost, devices cannot be accessed. In these cases,
the Company shall not be liable for any loss.
● If the login screen is not displayed after you scan the QR code, check whether the
device is correctly connected to the WLAN network. If not, manually select and
connect to the WLAN network.
● If the This WLAN network has no Internet access. Connect anyway? message is
displayed when you connect to the device WLAN, tap CONNECT. Otherwise, you
cannot log in to the system. The actual UI and messages may vary with mobile
phones.
2. Log in to the app as Installer and commission the device according to the
wizard.
NOTE

Change the initial password as prompted at the first login. Ensure account security by
changing the password periodically.
– Setting router parameters
Connect the EMMA to the home router to ensure that the charger in the
network can be detected.

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NOTE

● Ensure that the router supports 2.4 GHz WLAN and the WLAN signal reaches
the device.
● If a charger is used, ensure that the charger and EMMA are connected to the
same router. Otherwise, the charger cannot be connected.
– Device Management

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– Parameter configuration

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Table 6-1 Parameter description

Device Parameter Description

EMMA Main Used for home appliance overload protection.

Circuit Set the rated current of the main circuit
Breaker breaker based on the site requirements.
Capacity When the EMMA detects that the actual
current exceeds the preset value, it limits the
power purchased from the grid and shuts
down loads by power consumption priority in
ascending order until the actual current is
lower than the preset value.
NOTE
The feed-in power is not limited by this parameter.

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Device Parameter Description

Meter Configure this parameter based on the actual

Connectio cable connection mode of the meter.
n Mode NOTICE
Select a correct cable connection mode for the
meter based on the actual scenario. Otherwise,
some functions related to the meter may be
abnormal.

Meter Measures the home current.

measurem The internal CT can collect a maximum of 63
ent mode A current. When the home current is greater
than 63 A, an external CT is required.

External When Meter measurement mode is selected

CT Ratio as External CT connection, the external CT
ratio needs to be configured.

Seamless Enabled: When the power grid fails, the

switchover system switches to the off-grid state within 20
ms to ensure that loads are not powered off.
Disabled: Loads will be powered off
temporarily during the on/off-grid switchover.
NOTE
This parameter needs to be configured only in the
SmartGuard scenario.

Charger Maximum Maximum charge power of the charger (less

Power than or equal to the rated power of the
charger).

ESS Working Maximum self-consumption

mode PV energy is preferentially supplied to loads,
and then the surplus PV energy is charged to
the ESS. If the ESS is fully charged or is being
charged at full power, the surplus PV energy is
fed to the power grid. When PV energy is
insufficient or no PV energy can be generated
at night, the ESS discharges energy to loads.
This improves the self-consumption rate and
energy self-sufficiency rate, and reduces
electricity costs. The grid cannot charge the
ESS.

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Device Parameter Description

Fully fed to grid: This mode maximizes the PV

energy fed to the grid. When the generated PV
energy in the daytime is greater than the
maximum output capability of the inverter, the
surplus energy is used to charge the ESS.
When the generated PV energy is less than the
maximum output capability of the inverter, the
ESS discharges energy to the inverter to
maximize the energy fed from the inverter to
the grid. The grid cannot charge the ESS.
Note: The grid cannot charge the ESS.

TOU: Charge and discharge time segments are

manually set.
During the charge period, the grid can charge
the ESS. During the discharge period, the ESS
can supply power to the loads. In other time
segments, the ESS does not discharge power.
The PV system and grid supply power to loads,
and the PV system can charge the ESS. (In on/
off-grid mode, if the grid fails, the ESS can
discharge power at any time.)
Note: In some countries, the grid is not
allowed to charge the ESS. In this case, do not
use this mode.

– Communications Networking

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3. Tap Connection Test to check the communication status between devices and
the WLAN signal strength of devices to identify possible faults. You can
identify and rectify faults by viewing rectification suggestions to ensure that
the system runs properly.

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4. Tap Finish and connect devices to a plant as prompted. For details, see 6.1.4
Connecting to a Plant.

6.1.2 Device Commissioning (Charger)

6.1.2.1 Charging-only
NOTE

6.23.00.157 and later versions support chargers and new functions. Update the app to the
latest version before connecting to chargers.

The chargers can implement dynamic power by connecting to the DTSU666-FE

meter or the WLAN/FE Smart Dongle in the PV system through virtual meter
networking to obtain RS485 meter detection data. Perform commissioning based
on the actual networking scenarios of chargers, meters, and routers.

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Figure 6-1 Charger FE port directly connected to a meter

For details about the commissioning procedure, see 6.1.2.1.1 Charger FE Port
Directly Connected to a Meter.

Figure 6-2 Charger FE port directly connected to a router

For details about the commissioning procedure, see 6.1.2.1.2 Charger FE Port
Directly Connected to a Router.

Figure 6-3 Charger connected to a router through WLAN

For details about the commissioning procedure, see 6.1.2.1.3 Charger Connected
to a Router Through WLAN.

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6.1.2.1.1 Charger FE Port Directly Connected to a Meter

1. Log in to the FusionSolar app as an installer, tap Setup wizard on the Home
screen, scan the QR code of the device, and follow the instructions to connect
to the WLAN.

NOTE

● The last six digits of the product WLAN name are the same as the last six digits of
the product SN.
● Use the initial password to log in for the first time and change the password as
prompted.
● To ensure account security, protect the password by changing it periodically, and
keep it secure. Your password might be stolen or cracked if it is left unchanged for
extended periods. If a password is lost, devices cannot be accessed. In these cases,
the Company shall not be liable for any loss.
● If the login screen is not displayed after you scan the QR code, check whether the
device is correctly connected to the WLAN network. If not, manually select and
connect to the WLAN network.
● If the This WLAN network has no Internet access. Connect anyway? message is
displayed when you connect to the device WLAN, tap CONNECT. Otherwise, you
cannot log in to the system. The actual UI and messages may vary with mobile
phones.
2. Log in to the app as an Installer.

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NOTE

For the first login, the initial password is Changeme. If the system prompts you to set
a password, set the login password as prompted.
3. Commission the device according to the wizard procedure.

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NOTE

Set the capacity of the main circuit breaker based on site requirements. If the set value
is greater than the actual capacity, the circuit breaker trips due to overcurrent. If the
set value is less than the actual capacity, the charger cannot work.
4. Tap Finish and connect devices to a plant as prompted. For details, see 6.1.4
Connecting to a Plant.

6.1.2.1.2 Charger FE Port Directly Connected to a Router

1. Log in to the FusionSolar app as an installer, tap Setup wizard on the Home
screen, scan the QR code of the device, and follow the instructions to connect
to the WLAN.

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NOTE

● The last six digits of the product WLAN name are the same as the last six digits of
the product SN.
● Use the initial password to log in for the first time and change the password as
prompted.
● To ensure account security, protect the password by changing it periodically, and
keep it secure. Your password might be stolen or cracked if it is left unchanged for
extended periods. If a password is lost, devices cannot be accessed. In these cases,
the Company shall not be liable for any loss.
● If the login screen is not displayed after you scan the QR code, check whether the
device is correctly connected to the WLAN network. If not, manually select and
connect to the WLAN network.
● If the This WLAN network has no Internet access. Connect anyway? message is
displayed when you connect to the device WLAN, tap CONNECT. Otherwise, you
cannot log in to the system. The actual UI and messages may vary with mobile
phones.
2. Log in to the app as an Installer.

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NOTE

For the first login, the initial password is Changeme. If the system prompts you to set
a password, set the login password as prompted.
3. Commission the device according to the wizard procedure.

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NOTE

Set the capacity of the main circuit breaker based on site requirements. If the set value
is greater than the actual capacity, the circuit breaker trips due to overcurrent. If the
set value is less than the actual capacity, the charger cannot work.
4. Tap Finish and connect devices to a plant as prompted. For details, see 6.1.4
Connecting to a Plant.

6.1.2.1.3 Charger Connected to a Router Through WLAN

1. Log in to the FusionSolar app as an installer, tap Setup wizard on the Home
screen, scan the QR code of the device, and follow the instructions to connect
to the WLAN.

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NOTE

● The last six digits of the product WLAN name are the same as the last six digits of
the product SN.
● Use the initial password to log in for the first time and change the password as
prompted.
● To ensure account security, protect the password by changing it periodically, and
keep it secure. Your password might be stolen or cracked if it is left unchanged for
extended periods. If a password is lost, devices cannot be accessed. In these cases,
the Company shall not be liable for any loss.
● If the login screen is not displayed after you scan the QR code, check whether the
device is correctly connected to the WLAN network. If not, manually select and
connect to the WLAN network.
● If the This WLAN network has no Internet access. Connect anyway? message is
displayed when you connect to the device WLAN, tap CONNECT. Otherwise, you
cannot log in to the system. The actual UI and messages may vary with mobile
phones.
2. Log in to the app as an Installer.

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NOTE

For the first login, the initial password is Changeme. If the system prompts you to set
a password, set the login password as prompted.
3. Commission the device according to the wizard procedure.

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NOTE

Set the capacity of the main circuit breaker based on site requirements. If the set value
is greater than the actual capacity, the circuit breaker trips due to overcurrent. If the
set value is less than the actual capacity, the charger cannot work.
4. Tap Finish and connect devices to a plant as prompted. For details, see 6.1.4
Connecting to a Plant.

6.1.2.2 PV+ESS+Charger/ Charging-only (EMMA Scenario)

The charger can be connected to the same router as the EMMA over WLAN or FE.
As one of the home loads, the charger is managed and controlled by the EMMA.
After the deployment and commissioning on the EMMA side are complete, the
charger can be connected to the management system. You do not need to
perform deployment and commissioning on the charger separately.
For details about EMMA deployment and commissioning, see FusionSolar App
Quick Guide (EMMA), or scan the QR code to obtain the corresponding quick
guide.

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NOTE

● If there is only one charger, it can be directly connected to the EMMA through the FE
port or connected to the router through the FE or WLAN port.
● If there are two chargers, connect the FE ports of the two chargers to the router. Do not
connect one charger to the router over wired network (FE) and the other charger over
WLAN.

6.1.2.3 PV+ESS+Charger (Smart Dongle/Inverter WLAN Direct Connection

Scenario)
The charger can implement dynamic power by connecting to the DTSU666-FE
meter or the WLAN/FE Smart Dongle in the PV system through virtual meter
networking to obtain RS485 meter detection data.
1. For details about PV+ESS device deployment and commissioning, see
FusionSolar App Quick Guide, or scan the QR code to obtain the
corresponding quick guide.

NOTE

If a virtual meter is used for a charger, log in to the inverter connected to the Smart
Dongle, choose Settings > Communication configuration > Dongle parameter
settings, and set Modbus TCP to Enable (unrestricted). If an FE meter is used, set
Modbus TCP to Disable.

2. Commission the charger by referring to 6.1.2.1 Charging-only.

3. Connect the charger to the created PV plant by referring to 6.1.4 Connecting
to a Plant.

6.1.3 Device Commissioning (PV+ESS)

For details, see the app commissioning video or FusionSolar App Quick Guide.

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Obtaining the Commissioning Video

Method 1: Visit the following link to obtain the commissioning video.

https://support.huawei.com/enterprise/en/doc/EDOC1100165056

Method 2: Scan the QR code below to obtain the commissioning video.

Obtaining the Quick Guide

Method 1: Visit the following link to obtain the quick guide.

https://support.huawei.com/enterprise/en/doc/EDOC1100165052

Method 2: Scan the QR code below to obtain the quick guide.

6.1.4 Connecting to a Plant

After devices are commissioned, you can create a plant and configure basic
information on the FusionSolar app to implement unified device monitoring and
O&M.

● If the owner does not have a plant on FusionSolar SmartPVMS or FusionSolar

app, see 6.1.4.1 Connecting to a New Plant to connect the devices to a new
plant.
● If the owner has a plant on FusionSolar SmartPVMS or FusionSolar app, see
6.1.4.2 Connecting to an Existing Plant to connect the devices to an existing
plant.
● If PV and energy storage devices and chargers are not provided by the same
installer, see 6.1.4.3 Connecting Devices to a Plant with Multiple Installers
to connect them to a plant.

6.1.4.1 Connecting to a New Plant

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6.1.4.2 Connecting to an Existing Plant

6.1.4.3 Connecting Devices to a Plant with Multiple Installers

Charging-Only Plant Created by Installer A and PV Devices Connected by

Installer B
1. The owner logs in to the FusionSolar app and unbinds the charger from the
plant created by installer A.
a. Choose Me > Plant Management and tap the target plant.
b. Tap Add Devices.
c. Tap and select Unbind Device or Delete Device based on the site
requirements.

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NOTE

● After a device is unbound, the running data of the device and its subdevices is
stored in the database. The default data retention period is six months. To
change the retention period, contact the system administrator.
● If a device is rebound to a plant within the data retention period, the
device inherits the retained data.
● If a device is not bound to a plant within the data retention period, the
data will be automatically deleted.
● After a device is permanently deleted, the running data of the device and its
subdevices is deleted immediately. When the device is bound to the plant
again, the running data of the device is not restored.
2. Installer B connects the commissioned PV devices and charger to a new PV
plant.

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PV Plant Created by Installer A and Charger Connected by Installer B

Installer B does not bind the charger to a plant after commissioning. The owner
sends the SN or QR code of the charger to installer A, and installer A connects the
charger to an existing PV plant.
1. Choose Home > Plants, and tap Setup wizard. Scan the QR code of the
target charger.
2. On the plant creation screen, tap Connect to existing plant.
3. On the Add Device screen, select the target plant.
4. Tap OK.

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6.1.5 Adding a Device

After a plant is created, you can bind a new device to the plant.

Prerequisites
● You have commissioned devices and set management system parameters
using the local commissioning tool.
● If devices are connected to the management system through the SmartLogger
or Smart Dongle, you need to enter the registration code of the SmartLogger
or Smart Dongle when binding a plant. For details about how to obtain the
registration code, see 10.14 How Do I Obtain a Registration Code?.

Procedure
● Method 1: Add devices on the Setup wizard screen. (This method is
recommended if only one device or a group of cascaded devices are
connected at a time.)
a. Choose Home > Plants, and tap Setup wizard.

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b. Scan the QR code of the device to be connected.

c. On the plant creation screen, tap Connect to existing plant.
d. Select the plant to be connected.
e. Tap Confirm.
● Method 2: Add devices on the Add devices screen. (This method is
recommended if multiple devices or multiple groups of cascaded devices need
to be connected.)
a. On the home screen of the app, choose Me > Plant management. In the
plant list, tap the target plant.

b. Tap Add devices, and then tap .

c. Tap to scan the QR code on the device to connect the device.

d. Tap Save.

----End

6.1.6 Setting the String Capacity

Configure the string capacity of a PV array to calculate the device operating
efficiency.

1. On the home screen of the app, choose Me > Plant management. In the
plant list, tap the target plant.
2. Tap String capacity.

3. Tap in the upper right corner, select the device whose capacity needs to
be set, and tap Set String Capacity.
NOTE

You can select inverters of the same model or string capacity and set the string
capacity.
4. Set the PV string capacity as prompted.

6.1.7 Setting Electricity Prices (Simple Price)

Configure the time-of-use electricity prices to calculate the revenue based on
different electricity prices in different time segments so that the calculation is
more accurate.

1. On the home screen of the app, choose Me > Plant management. In the
plant list, tap the target plant.
2. Tap Set Electricity Prices.

3. Tap in the upper right corner and set Purchase price and Feed-in tariff
as prompted.

6.1.8 Set Electricity Prices (Compound Price)

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6.1.8.1 Purpose
FusionSolar Smart PV Management System (SmartPVMS) can calculate the PV
plant benefit based on the electricity price information set by users. The PV plant
benefit consists of the revenue of power fed to the grid (feed-in power x feed-in
tariff) and savings on electricity bills (self-supplied power x purchase price).
● Feed-in tariff: indicates the unit price of PV power fed to the grid.
● Purchase price: indicates the unit price of electricity purchased from the grid
when the PV power is insufficient.

6.1.8.2 Setting the Feed-in Tariff

1. Choose Me > Plant management on the home screen of the app and tap the
target plant in the plant list.
2. Choose Set Electricity Prices > Feed-in tariff.
3. Set the time segment and enter the feed-in tariff in the time segment.
If the feed-in tariff varies based on time segments or date periods, you can
tap Add Time Segment and Add date period to set multiple time segments
and date periods.

6.1.8.3 Configuring a Purchase Price

NOTICE

Before configuration, set the correct country/region where the plant is located and
the correct plant type. Otherwise, the system cannot push the electricity price
template of the target country/region.

1. Choose Me > Plant management on the home screen of the app and tap the
target plant in the plant list.
2. Choose Set Electricity Prices > Purchase price.
3. After selecting a template, configure the electricity price as prompted.
For more details about configuration, see 6.1.8.4 Example of Configuring an
Electricity Price.

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NOTE

● Select an appropriate electricity price template based on the electricity fee

calculation method in the purchase contract signed with the electric power
company.
● If the electricity price calculation method in the available electricity price template
is different from that in the purchase contract, contact the installer to add a
template.

6.1.8.4 Example of Configuring an Electricity Price

6.1.8.4.1 Example of Configuring an Electricity Price (Scenario 1)

Keywords: TOU pricing, tiered pricing
1. Table 6-2 is used as an example to obtain the following information by
analyzing the electricity price solution:
– The electricity price changes with time segments in a day.
– The current electricity price depends on the electricity consumption. The
tiered pricing is adopted for all time segments in a day.

Table 6-2 Residential electricity price list 1

Price Type Unit Price (CNY/kW)

Tier 1 Peak hours 1

(0–260 kW) Shoulder hours 0.65

Off-peak hours 0.35

Tier 2 Peak hours 1.2

(261–600 kW) Shoulder hours 0.7

Off-peak hours 0.4

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Tier 3 Peak hours 1.3

(> 601 kW) Shoulder hours 0.95

Off-peak hours 0.6

Note:
● Peak hours (14:00–17:00; 19:00–22:00)
● Shoulder hours (8:00–14:00; 17:00–19:00; 22:00–24:00)
● Off-peak hours (00:00–8:00)
● For tiered pricing, the total volume of electricity consumption will be
reset monthly. The data of one month will not be carried over to the
next month.

2. Filter out the electricity price template based on the analysis result in Step 1.

3. After the template is selected, fill in the electricity price information according
to the contract.

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6.1.8.4.2 Example of Configuring an Electricity Price (Scenario 2)

Keywords: pricing by season, tiered pricing, extra fee based on volumetric charge,
min. contract fee
1. Table 6-3 is used as an example to obtain the following information by
analyzing the electricity price solution:
– The electricity price varies with seasons.
– The current electricity price depends on the electricity consumption. The
tiered pricing is adopted for all time segments in a day.

Table 6-3 Residential electricity price list 2

Price Type Unit Price

Basic fee 60 (A) 1700 JPY/month

Volumetric charge rate Tier 1 (0–120 kWh) 30 JPY/kW

(summer) Tier 2 (121–300 kWh) 36 JPY/kW

Tier 3 (> 301 kWh) 40 JPY/kW

Volumetric charge rate Tier 1 (0–120 kWh) 25 JPY/kW

(other seasons) Tier 2 (121–300 kWh) 28 JPY/kW

Tier 3 (> 301 kWh) 35 JPY/kW

Minimum monthly fee 320 JPY

Fuel cost adjustment - 6 JPY/kW

Renewable energy - 3 JPY/kW

regulation

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Price Type Unit Price

Note:
● Summer: May to October
● Other seasons: January to April, November, and December
● For tiered pricing, the total volume of electricity consumption will be
reset monthly. The data of one month will not be carried over to the
next month.

2. After selecting a template based on the analysis result in Step 1, fill in the
electricity price information based on the contract.

6.1.8.5 More Operations

6.1.8.5.1 Applying the Purchase Prices to Other Plants

1. Choose Me > Plant management on the home screen of the app and tap the
target plant in the plant list.
2. Choose Set Electricity Prices > Purchase price.
3. Select the target electricity price and choose : > Apply to Other Plants.
4. Select the target plant and apply the price configuration to the plant as
prompted.

6.1.8.5.2 Setting Holidays

Log in to the FusionSolar SmartPVMS, choose Plants > System Configuration >
Set Holidays, and set the parameters as prompted.

6.1.8.5.3 Adding a Purchase Price Template

Only installers can add purchase price templates. Log in to the FusionSolar
SmartPVMS and choose Plants > System Configuration > Set Electricity Prices
to add templates as prompted.

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6.1.9 Creating a Physical Location Layout

6.1.9.1 Automatically Generating a Physical Layout

After an optimizer is installed, you can attach the optimizer SN label to the
physical layout template and use the image recognition to quickly create a
physical layout.

NOTE

● If there are more than 16 photos of the physical layout templates, go to the FusionSolar
SmartPVMS to upload the photos.
● A maximum of 200 PV modules can be added on the current tab page. If the number of
PV modules exceeds 200, go to the FusionSolar SmartPVMS to create a physical layout.

Procedure
1. On the app login screen, enter the installer account and password and tap
Log in.

2. Choose Home > Plants. Tap the plant that has been connected to the
optimizers.

3. , choose Layout > Physical layout, tap , and upload the physical layout
drawing as prompted.

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NOTE

For the first identification, set Optimizer-to-module ratio and Layout based on the
actual optimizer installation.
4. After all drawings are uploaded, tap Generate Physical Layout to generate
the physical layout, and confirm the identification result.

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5. Tap OK to save the physical layout.

NOTE

● If some QR codes cannot be identified, manually bind optimizers and inverters by

referring to Binding Optimizers and Inverters.
● After a physical layout is generated, you can view the physical location, status, and
energy yield of each optimizer. For details, see 6.1.9.4 Viewing a Physical Layout.

6.1.9.2 Manually Creating a Physical Layout

You can manually create a physical layout by adding inverters and PV modules
and binding PV modules to optimizers.

Adding Inverters and PV Modules

1. On the app login screen, enter the account and password and tap Log In.

2. Choose Home > Plants. Tap the plant that has been connected to the
optimizers.

3. Choose Layout > Physical layout and tap .

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4. Tap the blank area to add inverters and PV modules.

5. Tap to save the settings.

Adjusting the Position and Angle of an Inverter or PV Module

Tap an inverter or PV module, adjust the position and angle of the inverter or PV
module, and tap to save the settings.

Function Operation

Adjusting the Press and hold to move an inverter or PV module to an

position appropriate position.

Adjusting the
Press and hold to move or tap to enter the azimuth.
azimuth

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Function Operation

Adjusting the Tap and enter the tilt angle of a PV module.

tilt angle

Deleting an
Tap to delete an inverter or PV module.
inverter or
PV module

Binding Optimizers and Inverters

1. Tap a plant that has been connected to optimizers, choose Layout > Physical

layout, and tap .

2. Click to scan the SN label of an optimizer or inverter, or manually select

the target optimizer or inverter to be bound.
– Method 1: Scan the SN labels of the optimizer or inverter.
Tap a PV module, scan the SN label of an optimizer to bind them
together; or tap an inverter, scan the SN label of another inverter to bind
them together.

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NOTE

indicates the 1:1 scenario where one optimizer is bound to one PV module.

indicates the 1:2 scenario where one optimizer is bound to two PV modules
and you need to tap two PV modules before scanning the SN label of an
optimizer.
– Method 2: Manually select an optimizer or inverter.

Tap and then tap a PV module to bind it to an optimizer; or tap an

inverter to bind it to another inverter.

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3. Tap to save the settings.

6.1.9.3 Binding Optimizers and Inverters

1. Tap a plant that has been connected to optimizers, choose Layout > Physical

layout, and tap .

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2. Click to scan the SN label of an optimizer or inverter, or manually select

the target optimizer or inverter to be bound.
– Method 1: Scan the SN labels of the optimizer or inverter.
Tap a PV module, scan the SN label of an optimizer to bind them
together; or tap an inverter, scan the SN label of another inverter to bind
them together.

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NOTE

indicates the 1:1 scenario where one optimizer is bound to one PV module.

indicates the 1:2 scenario where one optimizer is bound to two PV modules
and you need to tap two PV modules before scanning the SN label of an
optimizer.
– Method 2: Manually select an optimizer or inverter.

Tap and then tap a PV module to bind it to an optimizer; or tap an

inverter to bind it to another inverter.

3. Tap to save the settings.

6.1.9.4 Viewing a Physical Layout

Viewing a Physical Layout

1. On the Home screen, tap Plants and tap the desired plant.
2. Tap Layout.
3. On the Physical layout screen, view related information.
– Figure 6-4 shows the screen description.

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Figure 6-4 Screen description

– Optimizer status
Icon

Status Normal Faulty Offline Disconnecte

d

– PV module color
The color of a PV module indicates the ratio of the optimizer output
power to the rated optimizer power. The following figure shows the
mapping.

– Viewing details: Tap an optimizer to view information such as the energy

yield, output power, and output voltage.

– Displaying energy yield in different dimensions: Tap in

the upper left corner to display the energy yield of the current day,
current month, or current year, or accumulated energy yield.
– Zooming in, zooming out, or restoring the view: Press and hold the screen
with two fingers to zoom in or zoom out the view. Tap to restore the
view to the normal size.

6.2 Plant Overview

The FusionSolar app provides an overview of plants. You can view the plant
running status, energy yield and consumption, revenue, and energy flow diagram
in real time.
Log in to the app, tap Home, and tap Plants. This screen displays the real-time
running status and basic information of all plants managed by the user by default.

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● Tap to compare plants in the same environment to evaluate their energy

yield efficiency.

● Tap to switch to the map view and display the geographical distribution
and alarm statistics of the plant.
● Tap the target plant to view the plant overview.

6.2.1 Viewing Status of a Charging-only Plant

The FusionSolar app provides an overview of plants. You can view the plant
running status, energy yield and consumption, revenue, and energy flow diagram
in real time.

Viewing Plant Overview

Log in to the app, choose Home > Plants, and tap a charging-only plant to view
the charger status.

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Tap the target charger to view its real-time information, alarm information, and
device information, and set the charger parameters.

Viewing Real-Time Information

On the Real-time info screen, view key running parameters such as the device
running status and total charge energy.

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NOTE

The displayed parameters vary with the software version.

Viewing Alarm Information

On the Alarm info screen, view the active alarms of the plant. Tap an alarm to
view its details.
You can clear the alarm based on the alarm cause and handling suggestions.

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Viewing Device Information

On the Basic info screen, view basic information such as the device type and
software version.

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NOTE

The displayed parameters vary with the software version.

6.2.2 Viewing Status of a PV+ESS+Charger Plant

The FusionSolar app provides an overview of plants. You can view the plant
running status, energy yield and consumption, revenue, and energy flow diagram
in real time.

Viewing Plant Overview

Log in to the app and tap Home > Plants. Tap a desired plant to check its
overview. The plant overview includes the basic plant information, energy yield
and revenue statistics, real-time running status, and energy flow diagram.

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● Weather information: Displays the weather information of the place where

the plant is located on the current day. You can tap Plant details to view the
detailed plant information.
● Energy yield and revenue statistics: Displays the energy yield and revenue of
the plant.
● Real-time running status: Allows you to check whether the current running
status of the plant is normal.
● Energy flow diagram: Displays the current power supply direction of the plant.
● You can click Live Data to update the real-time data of the PV power, grid
power, load power, and ESS power.
NOTE

● By default, the function is enabled for 1 minute each time. The function can be
enabled for a maximum of 10 times (total times on the WebUI and app) per plant
per day.
● After the function is enabled in the 4G networking scenario, a maximum of 3 MB
traffic data will be consumed each month (assuming that the function is enabled
10 times per day).

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If a plant has active alarms, the latest alarm information is displayed above
the energy flow diagram. You can tap on the right of the alarm
information to view and handle all active alarms of the plant.

Viewing Plant Statistics

Tap the Statistics tab to view the energy yield, energy consumption, revenue, and
environmental benefits of a plant.

● Energy management: Displays the energy yield, energy consumption, and self-
consumption of a plant in different time dimensions, helping you analyze and
optimize energy consumption. When an ESS is available, it stores and
discharges energy, improving the self-consumption rate.
● Revenue statistics: Calculate the sum of feed-in revenue of a PV plant (feed-in
electricity x feed-in tariff) and savings in electricity bills (self-consumed
electricity x purchase price) to display the benefits created by the PV plant.
● Environmental benefits: Unlike thermal power plants, PV power plants
generate electricity without CO2 emissions, which is equivalent to planting

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trees. For details, see 11.1 PV Power Generation Offsetting Carbon

Emissions.

6.2.3 Viewing EMMA Revenue and Energy Forecast

The AI Energy Management Assistant (EMMA) provides intelligent energy
scheduling and management functions. Based on big data analysis, it accurately
predicts the power generation and consumption curves of households, and
intelligently stores, purchases, and sells electricity to achieve optimal system
performance, improve the utilization rate of PV power, and maximize financial
benefits.

Prerequisites
The owner has enabled the EMMA function for the plant.

Viewing the Revenue After EMMA Was Enabled and Energy Forecast
1. On the Overview screen, choose :: > EMMA in the upper right corner to view
the revenue information, revenue comparison, and energy forecast.
– Viewing the revenue comparison: In the Revenue Comparison area, you
can view the comparison between the revenues when EMMA is enabled
and disabled.
– Viewing energy forecast: In the Energy Forecast area, you can view
details about the energy yield, power consumption, and battery charge
and discharge in the past 24 hours, and energy forecast in the next 24
hours.

6.2.4 Optimizer Disconnection Detection

Perform disconnection detection on optimizers and locate the disconnected
optimizers.

Procedure
Step 1 On the Home screen, tap Plants and tap the desired plant.

Step 2 Tap Layout. If no physical layout diagram is created for the plant, the logical
layout screen is displayed.

Step 3 On the logical layout screen, tap Disconnection detection.

● If multiple inverters are installed in the plant and all of them are equipped
with optimizers, select the inverter to be detected in the dialog box that is
displayed and tap OK.
● If only one inverter in the plant is equipped with an optimizer, the detection
task is directly executed after you tap Disconnection detection.

Step 4 If a disconnected optimizer is detected, you can quickly locate the optimizer in the
physical layout diagram and rectify the fault based on the repair suggestions.

----End

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Follow-up Procedure
After the disconnection fault is rectified, perform the disconnection detection
again to ensure that the fault is rectified.

6.3 O&M Management

You can learn about the running status, location distribution, and alarm
information of plants, and quickly track and handle plant faults.

6.3.1 Monitoring Alarm Information

You can monitor active alarms that are updated in real time to learn about the
latest alarm status and handle alarms.

Viewing Alarm Information

1. Tap Maintenance on the home screen, and then tap the Alarms tab to view
active alarms of all plants that you have permission to manage.

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Handling Alarms
On the Alarms screen, tap an alarm to view its details.

You can create a ticket for, acknowledge, or clear an alarm based on the alarm
cause and handling suggestions in the alarm details.

Table 6-4 Alarm handling

Operation Description

New ticket Record, track, and monitor the faults or defects that have
occurred, and manage them using defect elimination
tickets. If a defect elimination ticket has been created for
the alarm, this button is not displayed.

Clear If a fault is rectified but the alarm is not automatically

cleared, tap Clear to manually clear the alarm.

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NOTE

● Charger alarms cannot be handled through defect elimination tickets.

● If a defect elimination ticket has been created for an alarm, you can track and process
the defect elimination task on the Tasks > Elimination tasks screen.

6.3.2 Mobile O&M

Create tasks to perform routine inspection on plant equipment, identify risks, and
track and monitor faults or defects that have occurred.

6.3.2.1 Defect Elimination

You can record, track, and monitor the faults or defects that have occurred to
eliminate them in a timely manner.

Creating a Defect Elimination Task

1. On the home screen, choose Maintenance > Tasks.

2. Tap . The Task Management screen is displayed.

3. Tap + in the upper right corner and select Defect elimination.
4. Fill in the ticket information as prompted and submit it.

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Processing a Defect Elimination Task

1. On the home screen, choose Maintenance > Tasks > Elimination tasks.
2. On the Elimination tasks screen, view and process defect elimination tasks.

Table 6-5 Defect elimination task status description

Task Description
Status

To be After the current handler returns a task in the In Elimination state

dispatche to the creator, the task enters the To be dispatched state. The
d creator can re-assign or cancel a task.

In Submit the defect handling description and handling result.

Eliminatio Alternatively, you can return the task to the upper-level handler for
n re-assigning the task.

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Task Description
Status

To be Accept the completed defect elimination task to ensure that the

approved defects are completely eliminated.

Managing Defect Elimination Tasks

1. On the Elimination tasks screen, tap . The Task Management screen is

displayed.
2. Tap Troubleshooting Management, and tap and view all defect elimination
tasks as required.

6.3.2.2 Inspection Management

Perform routine inspection on plant equipment to detect and report exceptions in
a timely manner.

You can use the common inspection items preset by the management system for
routine O&M of PV plants.

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Creating an Inspection Task

1. On the home screen, choose Maintenance > Tasks.

2. Tap . The Task Management screen is displayed.

3. Tap + in the upper right corner and select Inspection.
4. Fill in the ticket information as prompted and submit it.

Processing an Inspection Task

1. On the home screen, choose Maintenance > Tasks > Inspection tasks.
2. On the Inspection tasks screen, view and process inspection tasks.

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Table 6-6 Inspection task status description

Task Description
Status

Not After receiving a task, the inspection personnel can tap the task to
started be inspected to start it.
1. Tap a task in the Not started state. The Task Details screen is
displayed.
2. Tap Start Inspection to start the inspection task.

Inspection The inspection personnel can tap an inspection task to complete

in the inspection, fill in the inspection report as prompted, and save
progress the report.

To be You can accept the inspection tasks that have been completed.
confirmed

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Task Description
Status

Terminate The current inspection task is complete.

d

Managing Inspection Tasks

Inspection tasks can be viewed and managed by plant and task.
● By plant: View the historical inspection results and inspection details of a
plant.
● By task: View the execution information about inspection tasks and process
the tasks.

1. On the Inspection tasks screen, tap . The Task Management screen is

displayed.
2. Tap Inspection. Tap Plant list or Task list as required to view all inspection
tasks.
3. View and manage inspection tasks as prompted.

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6.4 Device Management

You can monitor the device running status in real time, set parameters, replace
devices, and change device names.

Setting Device Parameters

1. Log in to the app and tap Devices on the home screen.
2. On the Devices screen, tap a device name.
3. Tap :: in the upper right corner and tap Parameter settings.
4. On the Parameter settings screen, set parameters as required.
5. Tap Confirm.
NOTE

● The parameters that can be set vary with the device model. For details about
parameter settings, see the user manual of the device.
To obtain the manuals: Visit https://support.huawei.com/enterprise/en/
category/fusion-solar-pv-pid-1600073963553 and enter the desired device model
to search for the corresponding user manual.
● For details about how to set energy storage parameters, see 11.4 Battery
Parameters.

Changing a Device Name

1. Log in to the app and tap Devices on the home screen.
2. On the Devices screen, tap a device name.
3. Tap … in the upper right corner and tap Modify device name.
4. Enter a new device name and tap Confirm.

Replacing a Device

NOTICE

Ensure that the following conditions are met for device replacement:
● The current device is disconnected from the management system.
● The target device has been replaced and commissioned. For details, see
FusionSolar Smart PV Solution-Device Replacement Commissioning Guide at
https://support.huawei.com/enterprise/en/doc/EDOC1100197498.

1. Log in to the app and tap Devices on the home screen.

2. On the Devices screen, tap a device name.
3. Tap … in the upper right corner and tap Replace device.

4. On the Replace device screen, tap to scan the QR code of the target
device or enter its SN.

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5. Tap Replace.

O&M Authorization
1. Log in to the app and tap Devices on the home screen.
2. On the Devices screen, tap a device name.
3. Tap … in the upper right corner and tap O&M Authorization.

– When the button status is , the WLAN is disabled.

– To enable the WLAN, set the WLAN button to .

Setting Third-Party Management System Parameters

1. Log in to the app and tap Devices on the home screen.
2. On the Devices screen, select the target Smart Dongle.
3. Tap … in the upper right corner and tap Parameter settings.
4. In the management system-1 parameters, set Connect to Enable.
5. Set server parameters for the third-party management system as prompted.

6.5 Permission Management

View and manage the system permissions and status required by the FusionSolar
app.

NOTICE

To protect your information security, disable the permissions after using them.

Procedure
1. Tap Me > Settings > Permission Management on the home screen.
– On the Permission Management screen, you can view and manage the
system permissions and status required by the FusionSolar app.
– Enable or disable authorization: Touch the target permission and
configure it as prompted.

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NOTE

● System permissions may vary based on Android or iOS.

● System permissions may vary based on roles.
● For details about required permissions, see Me > About > Privacy Policy.

6.6 Log Export

On the home screen, tap Me > About.

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Tap Log Export to send logs to technical support engineers through Bluetooth,
email, or other methods.

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6.7 Services

Digital Applications
Users can quickly access the Power-Service and Installer Community.

NOTE

The mobile phone operating system earlier than iOS 13.0 does not support the Power-
Service. To use the Power-Service, upgrade the system version or install the Power-Partner
app.

Commissioning Tools
Device Commissioning: navigates to the device commissioning screen to perform
operations such as deployment and commissioning, and local O&M.

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Help and Feedback

Common functions include the user guide, FAQs, intelligent customer service, and
feedback, which help you quickly understand device functions and solve problems.
1. Video tutorial: provides video tutorials for device deployment and
commissioning, site deployment, user registration, and O&M.
2. User Guide: provides quick operation guide on functions as required.
3. FAQs: provides solutions to frequently asked questions.
4. Feedback: provides a feedback channel for users to help us improve user
experience.
5. Customer Service Chatbot: helps users quickly solve problems through the
one-to-one online customer service.
6. Contact Us: provides our contact information for users in case they have any
questions about Huawei FusionSolar products.

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You can use the FusionSolar app to check the power generation and consumption
information of your home energy system anytime and anywhere.

Home
After you update the software to 6.23.00.157 or later, if your associated plants do
not exceed 10 and all plant types are Residential, you can tap Me > Check for
Updates to switch to the new home screen.

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NOTE

For users with a charger only, the home screen is not displayed. In this case, the charger
screen is displayed. For details, see 7.3 Using a Charger.

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On the Home screen, tap PV, Battery, or Charger to view the running status and
information of the corresponding device.
● If a plant has active alarms, the latest alarm information is displayed in the
upper part of the Home screen. Tap the alarm to view its details.

● You can click to view the energy flow map data in real time. To
change the enabling duration, contact Huawei technical support. By default,
this function is enabled for 1 minute. When this function is enabled, the traffic
consumption increases. The number of sharing times on the web and app
sides can be enabled for a maximum of 10 times per day.
NOTE

● For details about PV devices, see 7.1 Viewing the PV Plant Status.
● For details about energy storage devices, see 7.2 Viewing the Battery Running
Status.
● For details about chargers, see 7.3 Using a Charger.
For details about environmental benefits, see 11.1 PV Power Generation
Offsetting Carbon Emissions.

On the Devices screen, monitor the running status of devices in real time, change
device names, and set parameters.
NOTE

Only some devices support parameter settings. The parameter settings displayed on the
screen may vary.

On the Me screen, set personal information and view more helpful information.

7.1 Viewing the PV Plant Status

Log in to the app and tap PV on the Home screen to view the PV yield statistics
and plant layout.

Statistics
You can view the energy yield and consumption, revenue, energy flow diagram,
and environmental benefits in real time.

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Figure 7-1 Statistics

● Yield statistics: Displays the energy yield statistics of a plant.

● Energy management: Displays the energy yield, energy consumption, and self-
consumption of a plant in different time dimensions, helping you analyze and
optimize energy consumption. When an ESS is available, it stores and
discharges energy, improving the self-consumption rate.
● Revenue statistics: Calculates the sum of feed-in revenue of a PV plant (feed-
in electricity x feed-in tariff) and savings in electricity bills (self-consumed
electricity x purchase price) to display the benefits brought by the PV plant.

Viewing the Plant Layout (with Optimizers)

Tap Layout. The logical layout and physical layout are displayed. You can view the
physical location and status of an optimizer.

● Tap a PV module to view the SN and running information.

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● Tap to display the logical connections between inverters and PV modules

in different colors. PV modules connected to the same inverter are in the
same color.

7.2 Viewing the Battery Running Status

Log in to the app and tap Battery on the Home screen to view the battery SOC,
working mode, and charge and discharge energy of the current day in real time.

7.3 Using a Charger

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7.3.1 Starting and Stopping Charging on the App

Precautions
Before charging, you need to completely insert the charging connector into the
charger and vehicle. If the indicator on the charger turns blue on and off cyclically
(on for 4s and off for 1s), the charger is successfully connected to the vehicle.

Starting Charging
On the charger screen, choose Charge Now > Start Charging. If the indicator on
the charger turns blue on and off cyclically (on for 0.5s and off for 0.5s), the
charger is in the charging state.

Stopping Charging
After the vehicle is fully charged, the charger automatically stops charging. In this

case, the indicator is steady blue. You can also press and hold on the app
to stop charging.

7.3.2 Start Charging Through Authentication via Bluetooth

Complete the Bluetooth pairing of the charger on the app. Ensure that the app is
running and that the Bluetooth function of the phone is enabled. When the phone

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is close to the charger, the identity authentication is automatically completed and

the charging starts.

Precautions
Before charging, enable the Authentication via Bluetooth function.

Starting Charging
1. Log in to the FusionSolar app (if you did not log out last time, simply open
the app), and move your phone close to the charger to complete identity
authentication.
2. Insert the charging connector completely into the charger and the charging
port of a vehicle. If the indicator on the charger turns blue on and off
cyclically (on for 0.5s and off for 0.5s), the charger is in the charging state.

Stopping Charging
After the vehicle is fully charged, the charger automatically stops charging. In this

case, the indicator is steady blue. You can also touch and hold on the app
or swipe the RFID card in the swiping area to stop charging.

7.3.3 Starting and Stopping Charging Using an RFID Card

Precautions
● Before charging, ensure that you add an RFID card to the system.
● Before charging, you need to completely insert the charging connector into
the charger and vehicle. If the indicator on the charger turns blue on and off
cyclically (on for 4s and off for 1s), the charger is successfully connected to
the vehicle.

Starting Charging
Place the ring pattern on the RFID card in the swiping area. If the indicator blinks
blue fast three times, the card is swiped successfully.
● If Scheduled Charging is not set, wait until the indicator on the charger turns
blue on and off cyclically (on for 0.5s and off for 0.5s), indicating the charging
state.
● If you have set the Scheduled Charging, the charger enters the waiting state.
The indicator is pulsating blue for 4s and off for 1s. When the scheduled time
arrives, the charger automatically starts. You can also swipe the card again to
charge immediately.

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Figure 7-2 Charging by card swiping

Stopping Charging
After the vehicle is fully charged, the charger automatically stops charging. In this
case, the indicator is steady blue. You can also swipe the RFID card in the swiping
area to stop charging.

7.3.4 Plug-and-Play Charging

After the charging connector is inserted into the charging port of a vehicle, the
charger automatically starts and stops charging.

Precautions
To use plug-and-play charging, disable the Identity Authentication function.
However, unauthorized charging may occur.

Starting Charging
Insert the charging connector completely into the charger and the charging port
of a vehicle. If the indicator on the charger turns blue on and off cyclically (on for
0.5s and off for 0.5s), the charger is in the charging state.

Stopping Charging
After the vehicle is fully charged, the charger automatically stops charging. In this

case, the indicator is steady blue. You can also touch and hold on the app
or swipe the RFID card in the swiping area to stop charging.

7.3.5 Scheduled Charging

You can use the scheduled charging function to charge your car during off-peak
hours to save electricity fees.

Precautions
Before charging, you need to completely insert the charging connector into the
charger and vehicle. If the indicator on the charger turns blue on and off cyclically
(on for 4s and off for 1s), the charger is successfully connected to the vehicle.

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Charging Procedure
1. On the charger screen, tap Scheduled Charging.
2. Tap Schedule. If the indicator on the charger turns blue on and off cyclically
(on for 4s and off for 1s), the charger is in the scheduled charging waiting
state.

Setting the Scheduled Charging Time

1. On the charger screen, tap :: > Settings > Scheduled Charging.

● Tap to set the charging start time and end time.

● Tap a scheduled charging plan to edit it.

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● Select a plan you want to delete, press and swipe left, and tap to delete
the scheduled plan.

7.3.6 Charging for the Next Trip

Set the time of the next trip and required electricity. The EMMA flexibly adjusts
the PV power and power drawn from grid based on the scheduled time and
remaining PV power to meet requirements of your trip and maximize the PV
power utilization.

Assume that you plan to set off for a beach campsite at 16:00 on Saturday and
the trip will require 30 kWh electricity. You can submit the trip information on the
app at 8:00 on Saturday and set the maximum charge power of your charger to 5
kW. The EMMA predicts that it will take about 6 hours to add a charge of 30 kWh.
The charger enters the waiting state and automatically starts charging at 10:00.

Setting Trip Information

After connecting the charger to the vehicle, tap Next Trip on the charger screen
and set the trip information as prompted.

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Starting Charging
After the trip information is set, the EMMA automatically starts the system to
charge the vehicle based on the scheduled time and required electricity.

Stopping Charging
● When the battery level reaches the required electricity set for this trip, if you
do not use the vehicle as planned and there is remaining PV power, the
charger will continue charging using PV power until the vehicle is fully
charged.

● Press and hold on the app to stop charging.

7.3.7 Sharing the Charger

When the electric vehicles owned by other family members need to be charged,
the owner can share the charger. The recipient can register a FusionSolar app
account after receiving the shared email, and use the charger to charge the
vehicles on the app.

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Adding a Recipient
1. On the charger screen, choose :: > Settings > Shared devices.
2. Tap Share via email, enter the email address of a recipient, and tap OK.
NOTE

● You cannot share the charger with an email address that has been used to register
a FusionSolar app account.
● After the sharing is successful, the system sends the shared email to the recipient.

Sharing Management
You can view information about users and accounts that have been shared with
your charger on the sharing management screen.

Canceling Sharing
1. On the charger screen, choose :: > Settings > Shared devices.
2. Tap Sharing Management, select the user you want to cancel sharing, and
then press and swipe left.

3. Tap to cancel sharing.

NOTE

After the sharing is canceled, the system automatically deregisters the sharing
account.

7.3.8 Viewing Charging Records

On the charger screen, tap Charging Record to view the charging records of the
past six months.

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7.3.9 Load Priority

For a plant equipped with two chargers, if the sum of whose Maximum Dynamic
Power is greater than the available power for all loads, you need to set the
priority of the chargers to allocate the available power.

Preferentially Charging the ESS

After this function is enabled, the ESS is preferentially charged by the surplus PV
power. If the surplus PV power is sufficient for more loads, the loads will be
charged by priority.

Starting Loads by Priority

When the surplus PV power is greater than the surplus PV power threshold for
power-on, the load at the highest priority is started first. Then, if the surplus PV
power is sufficient for more loads, the loads are started by priority in descending
order.

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Shutting Down Loads by Priority

When the surplus PV power or grid power is insufficient to support all loads, the
loads are shut down by priority in ascending order.

Procedure
1. On the charger screen, tap :: > Settings > Load Priority.
2. Touch and hold an appliance card and drag it to adjust the priority.

7.3.10 Settings
Changing a Device Name
1. On the charger screen, choose :: > Settings > Device name.
2. Enter the charger name and tap OK.

Maximum Dynamic Power (Maximum Charging Power)

Set the maximum charging power for the charger.
1. On the charger screen, choose :: > Settings > Maximum Dynamic Power.
2. Enter the charge power value.
NOTE

The actual screen may vary. For some charger versions, Maximum Charging Power,
but not Maximum Dynamic Power, is displayed.

Dynamic Charging Power

A meter must be configured for the dynamic charging power function. After this
function is enabled, the system dynamically controls the charging power of the
charger based on the home load power data collected by the meter. When
detecting that the meter is disconnected, the charger switches to the minimum
current mode to prevent the main circuit breaker from tripping.

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1. On the charger screen, choose :: > Settings.

2. Enable Dynamic Charging Power.
NOTE

Dynamic Charging Power is not displayed in EMMA scenarios.

Configuring PV Power Parameters

After the PV Power Preferred mode is enabled, you need to set Max Charging
Power from Grid and Surplus Power to Start Charging for the charger.
On the charger screen, choose :: > Settings > Advanced Settings > PV Power
Configuration.
● Max Charging Power from Grid: This means the maximum power that the
charger can draw from the power grid during charging in PV power mode.
● Surplus Power to Start Charging: In PV power mode, when the PV feed-in
power is greater than this set value, the charger starts to charge the vehicle.
● Switch Between Single- and Three-Phase Power: You are advised to enable
this function in PV scenarios to increase the PV energy utilization.
After this function is enabled, the system automatically switches to the PV
power charging mode when detecting that the phase switching conditions are
met. To ensure charging safety, the ongoing charging task will be interrupted
for a short period of time. After the switching is complete, the charging task
will be restarted.
The temporary interruption of charging caused by switching between single-
and three-phase power will not cause damage to the vehicle.
NOTE

● PV Power Configuration is displayed only in PV scenarios.

● PV Power Configuration is not displayed in EMMA scenarios.

Maximum Mains Power

1. Choose Devices > Appliances and tap :: > Settings.

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NOTE

Maximum Total Purchase Power of Devices in PV Power Preferred Mode needs to be set
in EMMA scenarios.

Authentication via Bluetooth

1. On the charger screen, choose :: > Settings.
2. Enable Authentication via Bluetooth.
3. If you use the function for the first time, follow the instructions to perform
Bluetooth pairing.

Identity Authentication

NOTICE

If identity authentication is disabled, the charger automatically starts charging

after the charging connector is inserted into the charging port of a vehicle, which
may result in unauthorized charging.

After identity authentication is enabled, you need to swipe a card for

authentication before charging.

1. On the charger screen, choose :: > Settings > Advanced Settings.

2. Enable or disable Identity Authentication.

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Charging Connector Locking Mode

Set Charging Connector Locking Mode to lock the charging connector on the
charger.

1. On the charger screen, choose :: > Settings.

2. Tap Charging Connector Locking Mode to set the charging connector
locking mode.

7.4 Using a Shared Charger

7.4.1 Registering a Shared Account

After receiving an invitation email from the charger owner, follow the instructions
in the email to register an account. After the registration is complete, you can log
in to the FusionSolar app to use the charger.

7.4.2 Starting and Stopping Charging on the App

Precautions
Before charging, you need to completely insert the charging connector into the
charger and vehicle. If the indicator on the charger turns blue on and off cyclically
(on for 4s and off for 1s), the charger is successfully connected to the vehicle.

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Starting Charging
On the charger screen, choose Charge Now > Start Charging. If the indicator on
the charger turns blue on and off cyclically (on for 0.5s and off for 0.5s), the
charger is in the charging state.

Stopping Charging
After the vehicle is fully charged, the charger automatically stops charging. In this

case, the indicator is steady blue. You can also press and hold on the app
to stop charging.

7.4.3 Setting the Charging Connector Locking Mode

Charging Connector Locking Mode

Set Charging Connector Locking Mode to lock the charging connector on the
charger.

1. On the charger screen, choose :: > Settings.

2. Tap Charging Connector Locking Mode to set the charging connector
locking mode.

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7.4.4 Logout
1. On the charger screen, tap :: > Me.
2. Tap Settings > Log out to confirm and log out.

7.5 Smart Appliance

7.5.1 Quick Guide to Smart Appliances

To meet the increasing electricity demand, homes are installing photovoltaic (PV)
systems to generate green electricity with solar power. However, the traditional
appliance management relies on manual control, with inefficient green power
utilization and dumb power consumption scheduling.

The FusionSolar Smart Power Consumption Solution uses the EMMA as the brain
of the home energy management system, together with the energy storage
system (ESS), PV system, charger, and other home appliances to achieve smart
management on home power consumption, improve the PV power self-
consumption rate, and reduce power consumption costs. You can flexibly manage
your home power consumption through functions such as load priority, power
consumption schedule, and PV power settings on the app.

Setting the Load Priority by Importance

You can set the power consumption priority for different loads to specify which
one is preferentially powered when the PV power is low.

Flexible Power Consumption Schedule for Load Startup/Shutdown

Loads can be flexibly started or shut down according to the peak-valley price
difference and surplus PV power to slash electricity costs.

PV Power Preferred
You can set the parameters for the PV power preferred mode to supply surplus PV
power to loads safely and cost-effectively.

User-defined Load Information for Real-Time Monitoring

You can flexibly modify the load name and customize the load icon to clearly view
the load status.

7.5.2 Adding a Smart Appliance (Owner)

You can add a smart appliance to the FusionSolar app for management.

Smart appliances include smart switches (smart relays, sockets, and circuit
breakers), heat pumps, and chargers.
● The EMMA controls the SG Ready heat pump directly or through an external
relay.

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● A smart relay, socket, or circuit breaker can connect to the same router as the
EMMA over WiFi or FE.
● A charger can connect to the same router as the EMMA over WiFi or FE; or
the FE port of the charger is directly connected to the LAN port of the EMMA.
A charger can be automatically discovered during the deployment
commissioning of the EMMA, no need to manually add it as a smart
appliance.

Appliance Settings
NOTE

● The smart switches can work properly only when there are stable WLAN signals. If the
signals are unstable, the switches may fail to connect to WLAN or frequently go offline.
Different brands of smart switches may have different WLAN requirements. For details,
see the product manuals or contact your supplier.
● Before the installation, ensure that the home router can cover the position of the smart
switches with stable network connection, and perform the commissioning and
verification.

1. Connect a smart switch to the same router as the EMMA. For details, see the
quick guide delivered with the smart switch.

2. Open the FusionSolar app, choose Devices > Appliances, add the smart switch,
and set the parameters such as the PV power parameters and power consumption
priorities.

NOTE

In the SmartGuard networking scenario, Off-grid Load Control does not take effect for
smart appliances connected to non-backup power ports.

Connecting to Multiple Smart Switches

To avoid confusion when multiple smart switches are powered on at the same
time, power on and commission them one by one.

For example, if two smart circuit breakers (Shelly Pro 2PM) are installed in the
living room, perform the following steps:

1. When installing the smart circuit breakers, record their positions by taking
photos and notes, and number them.

Table 7-1 Recording the names of the smart switches

Shelly Pro 2PM Shelly Pro 2PM

Living room 1 Living room 2

2. Power on the smart circuit breaker "Living room 1," search for it in the Shelly
app, and connect it to the router.
3. Log in to the FusionSolar app as an owner, search for it, and change its name.
Bind it to the corresponding load based on the actual cable connection.

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4. Repeat steps 2 and 3 to power on and commission the smart circuit breaker
"Living room 2."

NOTE

If multiple smart switches have been powered on without records in advance, you can
power them on or off on the Shelly app to distinguish them.

Adding Appliances on the FusionSolar App

1. Log in to the FusionSolar app as the owner.
2. Choose Devices > Appliances, and tap Add Device.
3. Tap a discovered appliance and it will be automatically connected to the app.

7.5.3 Quick Guide to PV Power Preferred

NOTE

If Peak Power(kW) set in Peak Shaving is less than Maximum Mains Power, the system
will set the actual value of Maximum Mains Power to the value of Peak Power(kW) to
meet the peak shaving requirement preferentially.
● Assume that your home has installed PV and ESS devices. In a season with
sufficient sunlight, there is still surplus PV power in addition to power
supplied to loads without smart switches. Then, you connect the smart

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appliances including the charger, heat pump, and dishwasher (controlled by

smart sockets) to the SmartPVMS to consume surplus PV power and save
home energy expenses.
● Assume that the ESS works in Maximum self-consumption mode, and the
surplus PV power is preferentially supplied to smart appliances. When PV
power is insufficient, the ESS discharges for smart loads.

Table 7-2 Parameters

Parameter Description

Minimum charging power of Take a single-phase charger as an example. The

the charger minimum operating current is 6 A. When the
voltage is 230 V, the charging power is about
1.38 kW.

Maximum Dynamic Power 6 kW

(Maximum charging power of
the charger)

Maximum Mains Power 2 kW

(Maximum power purchased
by smart appliances from the
power grid)

Surplus PV Power Threshold 1 kW

for Power-On* for the heat
pump

Surplus PV Power Threshold 1 kW

for Power-On* for the
dishwasher

Maximum discharge power 2 kW

of the ESS

NOTE

● Note*: In the PV Power Preferred scenario, when the surplus PV power is greater than
Surplus PV Power Threshold for Power-On, loads will be powered on. If the rated load
operating power is not met, the supplemental power will be purchased from the grid to
power on the loads.
● Assume that the rated power of the dishwasher is 2 kW. If you want to use PV power as
much as possible, set Surplus PV Power Threshold for Power-On to 2 kW. If you are
willing to purchase some power from the grid, you can set Surplus PV Power
Threshold for Power-On to 1 kW. When the surplus PV power reaches 1 kW, the
dishwasher will be powered on with 1 kW supplemental power from the grid. After
power-on, if the PV power is decreasing, you can purchase supplemental power from
the grid to keep the dishwasher running until the Maximum Mains Power is reached.
● If you enable the mode that the ESS is preferentially charged, the surplus PV will be
preferentially supplied to charge the ESS. If there is still sufficient power, the surplus PV
power will be supplied to smart appliances.

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Figure 7-3 PV Power Preferred (EMMA)

Scenario 1: The surplus PV power is 11 kW. The smart appliances consume 10 kW

power, and the remaining 1 kW is used to charge the ESS.

Table 7-3 Scenario 1

Load Appliance Surplus PV Power Operating Power Status

Priority Threshold for Power-On

1 Charger 1.38 kW (Retain the 1.38–6 kW Running, 6 kW

default value: minimum
startup power)

2 Heat pump 1 kW 2 kW Running

3 Dishwasher 1 kW 2 kW Running

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Scenario 2: The smart appliances consume 10 kW power, with 8 kW from the

surplus PV power, and 2 kW from the ESS discharge power.

Table 7-4 Scenario 2

Load Appliance Surplus PV Power Operating Power Status
Priority Threshold for Power-On

1 Charger 1.38 kW (Retain the 1.38–6 kW Running, 6 kW

default value: minimum
startup power)

2 Heat pump 1 kW 2 kW Running

3 Dishwasher 1 kW 2 kW Running

Scenario 3: The smart appliances consume 10 kW power, with 7 kW from the

surplus PV power, 2 kW from the ESS discharge power, and 1 kW purchased from
the grid.

Table 7-5 Scenario 3

Load Appliance Surplus PV Power Operating Power Status
Priority Threshold for Power-On

1 Charger 1.38 kW* (Retain the 1.38–6 kW Running, 6 kW

default value: minimum
startup power)

2 Heat pump 1 kW 2 kW Running

3 Dishwasher 1 kW 2 kW Running
1 kW power is
purchased from the
grid to meet the
minimum operating
power of the
dishwasher.

Scenario 4: The smart appliances consume 8 kW power, with 4 kW from the

surplus PV power, 2 kW from the ESS discharge power, and 2 kW purchased from
the grid. According to the load priority, the dishwasher is shut down.

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Table 7-6 Scenario 4

Load Appliance Surplus PV Power Operating Power Status
Priority Threshold for Power-On

1 Charger 1.38 kW (Retain the 1.38–6 kW Running, 6 kW

default value: minimum
startup power)

2 Heat pump 1 kW 2 kW Running

2 kW power is
purchased from the
grid to meet the
minimum operating
power of the heat
pump.

3 Dishwasher 1 kW 2 kW Shut down

NOTE

After smart appliances are shut down by priority, if you manually start an appliance, it will
be supplied with power until you manually shut it down without being affected by the
priority.

7.5.4 Enabling PV Power Preferred Mode

Smart Appliance
You can enable PV Power Preferred for a smart appliance when setting the power
consumption schedule.

Charger
In the Charge Now scenario, you can enable PV Power Preferred on the charger
screen.

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In the Scheduled Charging scenario, you can enable PV Power Preferred when
setting the scheduled time.

7.5.5 Power Consumption Schedule

You can schedule to start or shut down smart appliances at the specified time.

Procedure
1. On the load details screen, tap :: > Settings > Power Consumption Schedule.
2. Tap + in the upper right corner to set the startup and shutdown time for the
load.

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NOTE

If the PV Power Preferred mode is enabled but the PV power is less than the surplus
PV power threshold for power-on when the scheduled time arrives, the load is not
started temporarily.

7.5.6 Setting PV Power Parameters

Surplus PV Power Threshold for Power-On
1. Choose Devices > Appliances and tap the target load.
2. Tap :: > Settings > PV Power Settings.

Maximum Mains Power

1. Choose Devices > Appliances and tap :: > Settings.

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7.5.7 Setting the Load Priority

You can set the power consumption priority to specify the load that is
preferentially powered when the PV power is low.

Preferentially Charging the ESS

After this function is enabled, the ESS is preferentially charged by the surplus PV
power. If the surplus PV power is sufficient for more loads, the loads will be
charged by priority.

Starting Loads by Priority

When the surplus PV power is greater than the surplus PV power threshold for
power-on, the load at the highest priority is started first. Then, if the surplus PV
power is sufficient for more loads, the loads are started by priority in descending
order.

Shutting Down Loads by Priority

When the surplus PV power or grid power is insufficient to support all loads, the
loads are shut down by priority in ascending order.

Procedure
1. Choose Devices > Appliances and tap the target load.
2. Tap :: > Settings > Load Priority.
3. Touch and hold an appliance card and drag it to adjust the priority.

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7.5.8 More Settings

7.5.8.1 Parameter Settings

User-defined Load Name

1. On the load management screen, tap a target load.
2. Tap :: > Settings > Device name.

Off-grid Load Control

In the whole-house power backup networking, you can set Off-grid Load Control
to determine whether to continue supplying power to loads connected to the
backup power ports in off-grid mode. After Automatic Control is enabled, you
can set the power supply mode for loads in off-grid mode.
1. On the load management screen, tap a target load.
2. Tap :: > Settings > Off-grid Load Control.

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Minimum Interval Between Power-On and Power-Off

After the surplus PV power threshold for power-on is set, if the PV power output is
unstable, loads will be frequently powered on and off. To ensure safe operations of
loads, you can set a minimum interval for loads to stay in the current status after
the loads are powered on or off.
Tap :: > Settings > PV Power Settings on the load management screen.

7.5.8.2 Setting Communication Parameters for Smart Appliances

Communication parameters indicate the access mode of your smart appliances.
When the access mode of an appliance changes (for example, a smart circuit
breaker is replaced or adjusted), you can modify the communication parameters
of the appliance without adding it to the app again.

Assume that you install a humidifier in the living room and control the startup or
shutdown of the humidifier through a smart circuit breaker.

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Figure 7-4 Living room scenario

After using the humidifier for a period of time, you want to move the humidifier
to the bedroom and use a smart socket to control the humidifier. You need to
modify the communication parameters of the smart circuit breaker corresponding
to the humidifier. Otherwise, you cannot start or shut down the humidifier
through the app.

Figure 7-5 Bedroom scenario

Procedure
1. On the load management screen, tap a target load.
2. Tap :: > Settings > Communication Settings.

7.6 Load Shedding

Huawei FusionSolar Smart PV Management System (SmartPVMS) adapts to the
dynamic load shedding plans for power grids in South Africa and enables users to
formulate power backup plans on the FusionSolar app based on the power supply
or load shedding duration, ensuring sufficient battery energy for loads during load
shedding.

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NOTICE

● Load shedding is supported only for scenarios where the EMMA is installed.
● Load shedding is supported only for plants in South Africa. Set the country/
region and address of the plant correctly. Otherwise, no load shedding plan can
be obtained.

Procedure
1. Choose Devices > Appliances and tap :: > Settings.
2. Tap Load Shedding.
3. After Load Shedding is enabled, tap Region and select the region where the
plant is located to obtain the local load shedding plan.
4. Set the power backup plan as prompted. The EMMA will charge the batteries
to the specified SOC value before the load shedding starts.

7.7 Managing Devices

You can view the real-time, historical, and basic information about a device.

Viewing Real-Time Information

On the Real-time info screen, you can view key running parameters such as the
device running status and energy yield.

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Viewing Historical Information

On the Historical info screen, you can query the running status of devices in a
specified period.
Set Signal type, Signal point and Date, and view the query results of historical
information.
NOTE

If the data in a certain period is incomplete or missing, contact the installer to collect the
missing data.

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Querying Basic Information

On the Basic info screen, you can view basic information such as the device type
and SN.

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Setting Device Parameters

1. On the Devices screen, tap a target device.
2. Tap :: in the upper right corner and tap Parameter settings.
3. On the Parameter settings screen, set parameters as required.
4. Tap Confirm.

NOTE

● The parameters that can be set vary with the device model. For details about parameter
settings, see the user manual of the device.
To obtain the manuals: Visit https://support.huawei.com/enterprise/en/category/
fusion-solar-pv-pid-1600073963553 and enter the desired device model to search for
the corresponding user manual.
● For details about how to set energy storage parameters, see 11.4 Battery Parameters.

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7.8 Managing Plants

On the app, you can modify the basic plant information and electricity price
information, and unbind or delete devices.

Modifying Basic Plant Information

You can change the plant address, time zone, and other information.
1. Choose Me > Plant management and tap the target plant.

2. On the Basic info screen, tap in the upper right corner.

3. Modify related information as required and tap Save.

Modifying the Electricity Price

If the electricity price varies or changes in different time periods, you need to
modify the electricity price to ensure that the plant benefit calculation is more
accurate.

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1. Choose Me > Plant management and tap the target plant.

2. Tap Set Electricity Prices.

3. Tap in the upper right corner and set Feed-in tariff and Purchase price
as prompted.
4. Tap Save.

NOTE

If the electricity price unit is inconsistent with the local currency, contact the installer to
change the currency.

Binding a Device
1. On the Me > Plant management screen, tap the target plant.

2. Tap Add devices and then .

3. Tap to scan the QR code on the device. Then, tap Save.

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Unbinding or Deleting Devices

1. Choose Me > Plant management and tap the target plant.

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2. Tap Add devices.

3. Tap and select Unbind Device or Delete Device based on the site
requirements.

NOTE

● After a device is unbound, the running data of the device and its subdevices is
stored in the database. The default data retention period is six months. To change
the retention period, contact the system administrator.
● If a device is rebound to a plant within the data retention period, the device
inherits the retained data.
● If a device is not bound to a plant within the data retention period, the data
will be automatically deleted.
● After a device is permanently deleted, the running data of the device and its
subdevices is deleted immediately. When the device is bound to the plant again,
the running data of the device is not restored.

7.9 Enabling EMMA

The AI Energy Management Assistant (EMMA) provides intelligent energy
scheduling and management functions. Based on big data analysis, it accurately
predicts the power generation and consumption curves of households, and
intelligently stores, purchases, and sells electricity to achieve optimal system
performance, improve the utilization rate of PV power, and maximize financial
benefits.

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Procedure
After the owner logs in to the app, if the system determines that the plant meets
the conditions for enabling the EMMA function, Enable EMMA to improve
revenue is displayed below the energy flow diagram. Tap it to enable the EMMA
function.

NOTE

Only owners have the permission to enable the EMMA function. After the EMMA function
is enabled, owners and installers can view the EMMA revenue and energy forecast.

Viewing the Revenue After EMMA Was Enabled and Energy Forecast
1. Tap the EMMA card on the home screen of the app to view the revenue
information, revenue comparison, and energy forecast.
– Viewing the revenue comparison: In the Revenue Comparison area, view
the comparison between the revenues when EMMA is enabled and
disabled.

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– Viewing energy forecast: In the Energy Forecast area, view details about
the energy yield, power consumption, and battery charge and discharge
in the past 24 hours, and energy forecast in the next 24 hours.

Disabling EMMA
1. On the top right corner of the EMMA screen, choose :: > More Settings >
Disable to disable the EMMA function as prompted.

NOTE

● After the EMMA function is disabled, you can still view historical revenue information
and revenue comparison.
● You cannot enable EMMA again in the same month after disabling it to ensure the
accuracy of revenue calculation. In the next month, when the system determines that
the plant meets the conditions for enabling EMMA, you can enable EMMA again as
prompted.

7.10 Setting Electricity Prices (Simple Price)

Configure the time-of-use electricity prices to calculate the revenue based on
different electricity prices in different time segments so that the calculation is
more accurate.

1. On the home screen of the app, choose Me > Plant management. In the
plant list, tap the target plant.
2. Tap Set Electricity Prices.

3. Tap in the upper right corner and set Purchase price and Feed-in tariff
as prompted.

7.11 Set Electricity Prices (Compound Price)

7.11.1 Purpose
FusionSolar Smart PV Management System (SmartPVMS) can calculate the PV
plant benefit based on the electricity price information set by users. The PV plant
benefit consists of the revenue of power fed to the grid (feed-in power x feed-in
tariff) and savings on electricity bills (self-supplied power x purchase price).

● Feed-in tariff: indicates the unit price of PV power fed to the grid.
● Purchase price: indicates the unit price of electricity purchased from the grid
when the PV power is insufficient.

7.11.2 Setting the Feed-in Tariff

1. Choose Me > Plant management on the home screen of the app and tap the
target plant in the plant list.
2. Choose Set Electricity Prices > Feed-in tariff.
3. Set the time segment and enter the feed-in tariff in the time segment.

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If the feed-in tariff varies based on time segments or date periods, you can
tap Add Time Segment and Add date period to set multiple time segments
and date periods.

7.11.3 Configuring a Purchase Price

NOTICE

Before configuration, set the correct country/region where the plant is located and
the correct plant type. Otherwise, the system cannot push the electricity price
template of the target country/region.

1. Choose Me > Plant management on the home screen of the app and tap the
target plant in the plant list.
2. Choose Set Electricity Prices > Purchase price.
3. After selecting a template, configure the electricity price as prompted.
For more details about configuration, see 7.11.4 Example of Configuring an
Electricity Price.

NOTE

● Select an appropriate electricity price template based on the electricity fee

calculation method in the purchase contract signed with the electric power
company.
● If the electricity price calculation method in the available electricity price template
is different from that in the purchase contract, contact the installer to add a
template.

7.11.4 Example of Configuring an Electricity Price

7.11.4.1 Example of Configuring an Electricity Price (Scenario 1)

Keywords: TOU pricing, tiered pricing

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1. Table 7-7 is used as an example to obtain the following information by

analyzing the electricity price solution:
– The electricity price changes with time segments in a day.
– The current electricity price depends on the electricity consumption. The
tiered pricing is adopted for all time segments in a day.

Table 7-7 Residential electricity price list 1

Price Type Unit Price (CNY/kW)

Tier 1 Peak hours 1

(0–260 kW) Shoulder hours 0.65

Off-peak hours 0.35

Tier 2 Peak hours 1.2

(261–600 kW) Shoulder hours 0.7

Off-peak hours 0.4

Tier 3 Peak hours 1.3

(> 601 kW) Shoulder hours 0.95

Off-peak hours 0.6

Note:
● Peak hours (14:00–17:00; 19:00–22:00)
● Shoulder hours (8:00–14:00; 17:00–19:00; 22:00–24:00)
● Off-peak hours (00:00–8:00)
● For tiered pricing, the total volume of electricity consumption will be
reset monthly. The data of one month will not be carried over to the
next month.

2. Filter out the electricity price template based on the analysis result in Step 1.

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3. After the template is selected, fill in the electricity price information according
to the contract.

7.11.4.2 Example of Configuring an Electricity Price (Scenario 2)

Keywords: pricing by season, tiered pricing, extra fee based on volumetric charge,
min. contract fee
1. Table 7-8 is used as an example to obtain the following information by
analyzing the electricity price solution:
– The electricity price varies with seasons.
– The current electricity price depends on the electricity consumption. The
tiered pricing is adopted for all time segments in a day.

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Table 7-8 Residential electricity price list 2

Price Type Unit Price

Basic fee 60 (A) 1700 JPY/month

Volumetric charge rate Tier 1 (0–120 kWh) 30 JPY/kW

(summer) Tier 2 (121–300 kWh) 36 JPY/kW

Tier 3 (> 301 kWh) 40 JPY/kW

Volumetric charge rate Tier 1 (0–120 kWh) 25 JPY/kW

(other seasons) Tier 2 (121–300 kWh) 28 JPY/kW

Tier 3 (> 301 kWh) 35 JPY/kW

Minimum monthly fee 320 JPY

Fuel cost adjustment - 6 JPY/kW

Renewable energy - 3 JPY/kW

regulation

Note:
● Summer: May to October
● Other seasons: January to April, November, and December
● For tiered pricing, the total volume of electricity consumption will be
reset monthly. The data of one month will not be carried over to the
next month.

2. After selecting a template based on the analysis result in Step 1, fill in the
electricity price information based on the contract.

7.11.5 More Operations

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7.11.5.1 Applying the Purchase Prices to Other Plants

1. Choose Me > Plant management on the home screen of the app and tap the
target plant in the plant list.
2. Choose Set Electricity Prices > Purchase price.
3. Select the target electricity price and choose : > Apply to Other Plants.
4. Select the target plant and apply the price configuration to the plant as
prompted.

7.11.5.2 Setting Holidays

Log in to the FusionSolar SmartPVMS, choose Plants > System Configuration >
Set Holidays, and set the parameters as prompted.

7.11.5.3 Adding a Purchase Price Template

Only installers can add purchase price templates. Log in to the FusionSolar
SmartPVMS and choose Plants > System Configuration > Set Electricity Prices
to add templates as prompted.

7.12 Processing a Plant Migration Task

After the administrator creates a plant migration task, the owner user needs to
approve the task in the app to complete the plant migration.
1. On the home screen, choose Me > Message center > To-do tasks.
2. In the task list to be approved, tap the plant migration task to be processed,
and then tap Process Request.
– If you agree to migrate the plant, tap Approve to start the migration.
– If you do not agree to migrate the plant, tap Reject.
NOTE

When you migrate a plant, your personal account and associated plants will also be
migrated to the new company.

7.13 Processing an Upgrade Task

After the management system pushes a device version upgrade message to an
owner user, the owner user can process the upgrade task on the app.

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1. On the home screen, choose Me > Message center > Device update
notification.
2. Tap the upgrade task to be processed to view the upgrade details.
– If you agree to upgrade the device, tap OK to start the upgrade.
– If you do not agree to upgrade the device, tap Cancel to cancel the
upgrade task.
NOTE

A discarded task cannot be restarted. If the device still needs to be upgraded, contact
the installer to create an upgrade task again.

7.14 Log Export

On the home screen, tap Me > About.

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Tap Log Export to send logs to technical support engineers through Bluetooth,
email, or other methods.

7.15 Permission Management

View and manage the system permissions and status required by the FusionSolar
app.

NOTICE

To protect your information security, disable the permissions after using them.

Procedure
1. Tap Me > Settings > Permission Management on the home screen.

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– On the Permission Management screen, you can view and manage the
system permissions and status required by the FusionSolar app.
– Enable or disable authorization: Touch the target permission and
configure it as prompted.

NOTE

● System permissions may vary based on Android or iOS.

● System permissions may vary based on roles.
● For details about required permissions, see Me > About > Privacy Policy.

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7.16 Services

Commissioning Tools
Device Commissioning: navigates to the device commissioning screen to perform
operations such as deployment and commissioning, and local O&M.
WLAN Configuration: quickly configures the WLAN password of a device.

Help and Feedback

Common functions include the user guide, FAQs, intelligent customer service, and
feedback, which help you quickly understand device functions and solve problems.
1. User Guide: provides quick operation guide on functions as required.
2. FAQs: provides solutions to frequently asked questions.
3. Feedback: provides a feedback channel for users to help us improve user
experience.

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4. Customer Service Chatbot: helps users quickly solve problems through the
one-to-one online customer service.
5. Contact Us: provides our contact information for users in case they have any
questions about Huawei FusionSolar products.

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8 Device Commissioning

For details, see the FusionSolar App, SUN2000 App Device Commissioning Manual.

Obtaining the Device Commissioning Manual

Method 1: Visit the following link to obtain the commissioning manual.
https://support.huawei.com/enterprise/en/doc/EDOC1100273864
Method 2: Scan the QR code below to obtain the device commissioning manual.

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9 Account Security Settings

Account security settings include verifying email address and changing the
passwords. The email address verification is performed to reset the password if a
user forgot the login password. If a password is disclosed or remains unchanged
for a long time, you can change the password to improve account security.

9.1 Verifying an Email Address

After an account is successfully registered, you are advised to associate the
account with your email address by verifying the email address. After the
verification, you can reset your password using the email address if you forgot the
password.

Procedure
Method 1: When you log in to the system for the first time, the system
automatically prompts you to verify your email address.
1. Enter the password for logging in to the FusionSolar app and tap Next.
2. After confirming that the email address is correct, tap Send Code and enter
the verification code to verify the email address.
3. Tap Confirm.
NOTE

If the user does not verify the email address, this dialog box is displayed each time the
user logs in to the FusionSolar app.

Method 2: Verify the email address on the Personal Details screen.

1. On the home screen, tap Me and tap your avatar.
2. Tap Email.

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3. Enter the password for logging in to the FusionSolar app and tap Next.
4. After confirming that the email address is correct, tap Send Code and enter
the verification code to verify the email address.
5. Tap Confirm.

NOTICE

● If the SMS verification code cannot be received, check whether the mobile
number is correct and whether the user is suspended due to arrears.
● When modifying personal data, such as mobile numbers and email addresses,
you are obligated to take considerable measures, in compliance with the laws
of the countries concerned and the user privacy policies of your company, to
ensure that the user's personal information is fully protected.
● To ensure the security of personal information, such as mobile numbers and
email addresses, the data is anonymized on the screen, and HTTPS encryption
transmission channels are used.

9.2 Changing Personal Passwords

1. On the home screen, choose Me > Settings > Account security.
2. Tap Change password.

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NOTE

● For security purposes, you are advised to change the password periodically (for example,
every three months).
● If you cannot change your password, contact the administrator.

9.3 Modifying Personal Information

When personal information such as mobile numbers and email addresses changes
or needs to be supplemented, you can periodically maintain personal information
on the Personal Details screen to ensure the accuracy of personal information.

Procedure
1. On the home screen, tap Me and tap your avatar.
2. On the Personal Details screen, change the avatar and email address.

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– Tap the avatar, and take a photo or select an existing picture from your
album as the new avatar.
– Tap Mobile number or Email and change the mobile number or email
address as prompted.

NOTICE

● When modifying personal data, such as mobile numbers and email

addresses, you are obligated to take considerable measures, in compliance
with the laws of the countries concerned and the user privacy policies of
your company, to ensure that the user's personal information is fully
protected.
● To ensure the security of personal information, such as mobile numbers
and email addresses, the data is anonymized on the screen, and HTTPS
encryption transmission channels are used.

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10 FAQs

10.1 Resetting a Password Using the Associated Email

Address
Prerequisites
The user has an associated and verified email address. If the system displays a
message indicating that the contact information is not verified, contact the
installer to reset the password.

Procedure
1. On the app login screen, tap Forgot password?.

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2. Enter the email address associated with the account and the verification code,
and tap Next.
3. Tap Send Code and enter the verification code to verify the email address.
4. Tap Next.
5. Enter the new password as prompted and tap Confirm.

10.2 Resetting a User Password

When a user cannot reset a password by tapping Forgot password?, the user can
authorize the installer to log in to the app to reset the password.

Procedure
1. Log in to the app as an installer and tap Me on the home screen.
2. Tap User management.
3. Select a user, tap:, and tap Reset Password.
4. On the Reset Password screen, set the new password.

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10.3 Troubleshooting the No Data Fault After a User

Logs In to App
Cause
The app is an earlier version and needs to be upgraded to the latest version.

Procedure
Method 1: Download and install the app from the app store.
● Huawei mobile phone users: Search for FusionSolar in Huawei AppGallery.
● iPhone users: Search for FusionSolar in the App Store.
● Other mobile phone users: Select method 2.

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Method 2: Scan the QR code to download and install the app.

NOTE

Users who select method 2 can select the download method based on the mobile phone
type.
● Huawei mobile phone users: Download from Huawei AppGallery.
● Non-Huawei phone users: Download on a browser.
When you select Download via the Browser, if a security warning message is displayed
indicating that the app is from an external source, tap ALLOW.

10.4 Handling a Network Exception When a User Logs

In to App
Solution
● Check whether the WLAN or mobile network connection is normal.
● Check whether the account is forcibly logged out on the FusionSolar
SmartPVMS.
● Check whether the network permission is enabled for the app.
● If the account and network are normal and the permission has been granted,
tap :: in the upper right corner of the login screen, tap Log Export, and
contact technical support.

10.5 How Do I Reset the Default Password of a Charger

Using an RFID Card When I Forgot the Password?
Precautions
● This operation will reset both the WLAN password and login password. The
charger login password will be reset to Changeme. The WLAN connection
password will be reset to the initial password.
● Before resetting the password, ensure that the charger is in the No Car
Connected, Faulty, or Alarms state.

Procedure
1. Swipe the card for five consecutive times (wait until the indicator flashes blue
before you swipe the card again). Then, the indicator on the charger is steady
white for 3s and the charger enters the swipe protection state. Stop swiping
the card now.

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NOTE

● When swiping the card consecutively, keep the intervals within 5s.
● If you swipe your card in the swipe protection state, the swipe protection time will
start again.
2. After 3s, the indicator flashes white fast for 20s. If you swipe the card again
within this 20s, the indicator turns off and pulsates after 3s, indicating that
the charger password has been successfully reset.

10.6 How Do I Connect to a Charger When I Cannot

Log In to the FusionSolar App Due to Poor Network
Connection?
NOTE

Before connecting to the WLAN of the charger, disable the mobile network function and
ensure that the mobile phone cannot connect to the Internet. When connecting to the
WLAN of the charger, enable the WLAN as prompted.

1. On the app login screen, tap :: > Commission Device.

2. Connect to the WLAN of the charger as prompted.

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10.7 What Should I Do If the Charging Connector

Cannot Be Removed From the Charger?
Scenario 1: Charging Connector Cannot Be Removed After an AC Power
Outage
Solution: Remove the charging connector only after the AC power supply is
recovered and the charger enters the standby state.

Scenario 2: Charging Connector Locked

Solution:
1. Unlock the charging connector on the app.
a. On the Overview screen, tap Settings.
b. Disable Lock Charging Connector.
2. Insert the charging connector back into the charger. When you hear a click,
remove the charging connector.

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10.8 What Should I Do If the App Cannot Identity the

Charger?
Upgrade the app to the latest version and reconnect to the charger.

10.9 Upgrading the Charger Software Version

Prerequisites
● You have obtained the upgrade package from your supplier or engineers.
After the download is complete, use the digital certificate and verification tool
available at Huawei technical support website to verify the digital signature of
the software package.
a. Log in to Huawei enterprise technical support website (http://
support.huawei.com/enterprise).
b. Browse or search for PGP Verify.
● You have copied the upgrade package to the storage directory of the mobile
phone that connects to the charger.

Procedure
1. On the home screen, choose Maintenance > Upgrade Management.

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10.10 What Should I Do If the Upgrade Package

Obtained from an iPhone Cannot Be Selected on the
Upgrade Screen?
Cause
In the iOS system, the upgrade package can be selected only from the software
installation path. If the upgrade package is not in the software installation path,
the upgrade cannot be performed. You need to place the upgrade package in the
installation path before the upgrade.

Procedure
Method 1: Share the upgrade package to the FusionSolar app.

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Method 2: Save the upgrade package to the specified path (FusionSolar/

SolarMate/upGradePatch) of the FusionSolar app.

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10.11 What Should I Do If an Offline or Faulty Charger

Is Displayed in the Plant After the Charger Is Replaced?
Cause
If the old charger is not deleted after the replacement, it will be displayed as
offline or faulty. In this case, you need to unbind the old charger from the plant.

Procedure
1. Choose Me > Plant management and tap the target plant.
2. Tap Add devices.
3. Tap and select Unbind Device or Delete Device based on the site
requirements.

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NOTE

● After a device is unbound, the running data of the device and its subdevices is
stored in the database. The default data retention period is six months. To change
the retention period, contact the system administrator.
● If a device is rebound to a plant within the data retention period, the device
inherits the retained data.
● If a device is not bound to a plant within the data retention period, the data
will be automatically deleted.
● After a device is permanently deleted, the running data of the device and its
subdevices is deleted immediately. When the device is bound to the plant again,
the running data of the device is not restored.

10.12 Why Is the Charger Displayed as Offline in the

Management System after Factory Settings Are
Restored?
Cause
After the charger is restored to factory settings, the charger is disconnected from
the management system. You need to unbind the charger from the management
system and then bind it again.

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Procedure
● Unbind a charger.
a. Choose Me > Plant management and tap the target plant.
b. Tap Add devices.
c. Tap and select Unbind Device or Delete Device based on the site
requirements.

NOTE

● After a device is unbound, the running data of the device and its subdevices is
stored in the database. The default data retention period is six months. To
change the retention period, contact the system administrator.
● If a device is rebound to a plant within the data retention period, the
device inherits the retained data.
● If a device is not bound to a plant within the data retention period, the
data will be automatically deleted.
● After a device is permanently deleted, the running data of the device and its
subdevices is deleted immediately. When the device is bound to the plant
again, the running data of the device is not restored.
● Bind a charger.
a. On the Me > Plant management screen, tap the target plant.

b. Tap Add devices and then .

c. Tap to scan the QR code on the device. Then, tap Save.

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10.13 Why Is the Pairing Request Displayed Twice

During Bluetooth Pairing?
When you pair the charger to your phone through Bluetooth, the Bluetooth
pairing request is displayed twice.
This is normal. Please allow pairing each time the request is displayed.

10.14 How Do I Obtain a Registration Code?

Context
If devices are connected to the management system through the SmartLogger or
Smart Dongle, you need to enter the registration code when binding a plant.

Procedure
1. Log in to the FusionSolar app and choose Services > Device Commissioning
>.

2. On the connection record screen, select the connection record of the target

device and tap to copy the registration code and device information.

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10.15 What Should I Do If My Android Phone Fails to

Connect to the WLAN After I Scan the QR Code?
Symptom
After the device QR code is scanned using an Android phone, the Device to use
with message is displayed. After CONNECT is tapped three times, the The WLAN
connection has changed. Try to connect to the system WLAN message is
displayed.

Solution
● For Huawei mobile phones on Android 10 or later:
a. On the home screen of your mobile phone, tap Settings > WLAN.
b. Tap More settings.
c. Disable WLAN+.
● For other mobile phones:
a. On the home screen of your mobile phone, tap Settings > WLAN.
b. Tap the WLAN of the target device, select FORGET or DELETE, and scan
the QR code to connect to the WLAN again.
NOTE

If the This WLAN network has no Internet access. Connect anyway? message
is displayed when you connect to the built-in WLAN, tap CONNECT. Otherwise,
you cannot log in to the system. The actual UI and messages may vary with
mobile phones.

10.16 Obtaining a Physical Layout Template

Before creating a physical layout, you need to obtain a physical layout template
for attaching optimizer labels.

You can obtain a physical layout template in either of the following ways:

● Method 1: Use the paper physical layout template delivered with the
optimizers.
● Method 2: Log in to https://solar.huawei.com, choose Download > Product
Document > FusionSolar > Product > Smart PV Optimizer , select the
corresponding optimizer quick guide, and download and print the physical
layout template.
● Method 3: Log in to https://support.huawei.com/enterprise/en/index.html,
choose FusionSolar > Smart PV Optimizer > SUN2000P in the Digital
Power module, select the corresponding optimizer quick guide, for example,
SUN2000-(600W-P, 450W-P2) Smart PV Optimizer Quick Guide, and
download and print the physical layout template.

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NOTE

You are advised to use the A4 glossy paper to print templates, which facilitates re-
attaching if the label is incorrectly attached.

10.17 How Do I Invite a User to Register a FusionSolar

Account?
Log in to the FusionSolar app as an installer and tap Invite User on the Home
screen.

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10.18 How Do I Register a FusionSolar Account?

● If self-service registration is not supported in your region, your installer needs
to create an account for you and bind a plant. After the account is created,
the system will send you the username and initial password by email.
● If self-service registration is supported in your region, your installer needs to
initiate an invitation. After receiving an invitation email from the installer,
you can register an account on the registration screen according to the
instructions.

10.19 How Do I Add or Delete an RFID Card?

Adding an RFID Card
1. On the charger screen, tap Settings > Card Management.

2. In the upper right corner of the Card Management screen, tap and
select a mode to add a card.
– Swiping
i. After the indicator blinks white fast twice, place the ring pattern on
the RFID card in the swiping area. If the indicator is steady white for
5s, the card is successfully swiped.
ii. Enter the user-defined card name and tap OK

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Figure 10-1 Swiping

– Manually adding
Enter the card number and user-defined name of the RFID card, and tap
OK.

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Figure 10-2 Manually adding

NOTE

A maximum of eight RFID cards can be added to each charger.

After you add an RFID card, you can use the card to start or stop charging.

Deleting an RFID Card

1. Select the card you want to delete, and then press and swipe left.

2. Tap to delete the card.

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NOTE

You cannot delete all added RFID cards. At least two RFID cards must be retained.

10.20 What Can I Do If the System Prompts Me to

Reconnect to the Charger's WLAN Hotspot During
Quick Settings?
Cause
After setting routing parameters on some chargers, you need to restart the
chargers for the settings to take effect. During the restart, the WLAN connection
between your phone and the charger will become invalid.

Solution
Reconnect to the charger's WLAN hotspot as prompted.

NOTE

When reconnecting to the WLAN hotspot, you are advised not to stop the process of the
FusionSolar app. Otherwise, you need to log in to the local commissioning screen of the
charger again after the connection is set up.

10.21 Why Is the Display of Some Screens Incomplete

or Abnormal After I Enlarge the Font Size on My
Phone?
Possible Causes
Some screens are not compatible with font adjustment. After the font size is set to
a large value, the screen layout is abnormal.

Solutions
Adjust the font of your phone to the standard or default font before browsing.

10.22 How Can I Change the WLAN Password of a

Device?
1. Access the FusionSolar app and tap :: > WLAN Configuration on the login
screen.
2. Connect to the WLAN of the device as prompted.
3. After the login is successful, the screen for resetting the WLAN password is
displayed.

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10.23 How Do I Navigate to the Device Local

Commissioning Screen?
1. Log in to the FusionSolar app and choose Services > Device Commissioning.
2. Connect to the device WLAN as prompted.

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NOTE

● The last six digits of the device WLAN name are the same as the last six digits of
the device SN.
● For the first connection, log in with the initial password. You can obtain the initial
WLAN password from the label on the device.
● Ensure account security by changing the password periodically. Your password
might be stolen or cracked if it is left unchanged for extended periods. If a
password is lost, the device cannot be accessed. In these cases, the Company shall
not be liable for any loss.
● If the login screen is not displayed after you scan the QR code, check whether your
phone is correctly connected to the device WLAN. If not, manually select and
connect to the WLAN.
● If the message This WLAN network has no Internet access. Connect anyway? is
displayed when you connect to the built-in WLAN, tap CONNECT. Otherwise, you
cannot log in to the system. The actual UI and messages may vary with mobile
phones.
– Select a login user and enter the password.
– Log in to the charger local commissioning screen as the Owner user.
NOTE

Change the initial password as prompted at the first login. If the system does not
prompt you to change the password, use the initial password to log in.
● The initial password for a charger is Changeme.
● The initial password for a PV device is 00000a.

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10.24 What Should I Do If the Device Is Disconnected

from the App When I Switch the Local Commissioning
Screen to the Background?
Symptom
During local commissioning, you may need to switch the app to the background
(for example, uploading an upgrade package, uploading a photo, or scanning a
QR code for WLAN connection). When you switch back to the app screen, a
message is displayed, indicating that the device is disconnected from the app and
you need to log in again.

Solution
1. Tap Settings > Apps & services, and choose App launch.
2. Tap Manage manually > Run in background for the FusionSolar app.

NOTE

The menu name may vary according to the mobile phone brand.

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10.25 How Can I Delete the Offline Legacy Devices in

the FusionSolar SmartPVMS After I Use a New
SmartGuard?
Cause
After a new SmartGuard is used and a new EMMA is connected to the plant, the
new EMMA automatically inherits the legacy devices of the old EMMA. In this
case, you need to log in to the FusionSolar SmartPVMS to delete the offline legacy
devices.

Solution
1. Log in to the FusionSolar SmartPVMS as an owner.
2. Choose Monitoring > Monitoring from the main menu.
3. In the navigation pane, select a company or plant, and click the Device
Management tab page.
4. Select the legacy devices to be deleted from the device list and click Delete.

10.26 What Can I Do If the Password Is Incorrect When

I Connect to the Charger WLAN?
Solutions
● Check whether the initial password has been changed.
● Check whether the eight-character initial password that you entered is correct.
Identify the initial password on the device nameplate and enter the password
again.
● You are advised to scan the QR code to connect to the charger.

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11 Related Information

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11.1 PV Power Generation Offsetting Carbon Emissions

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11.2 Environment Parameters

Parameter Definition Formula Remarks

Global Total solar radiation / An EMI is

irradiation energy measured by an required.
environmental
monitoring instrument
(EMI).

Average Average ambient /

temperature temperature measured
by the EMI in the plant.

CO2 avoided Amount of CO2 emitted Energy yield (kWh) of If the

by burning fossil fuel to the plant x per kWh value
produce the same CO2 emission (0.475) changes,
amount of power contact
generated by the plant. 1 the
kWh of power is system
equivalent to about 475 administra
g of CO2 emission tor to
(global average value). modify
the value.
Equivalent Number of trees that CO2 avoided/CO2
trees planted can absorb the amount absorbed by a tree in
of CO2 avoided by the one year (18.3)/40
plant. A tree absorbs
18.3 kg of CO2 in one
year and has a lifespan
of 40 years.

Standard Amount of standard coal Energy yield (kWh) of

coal saved needed to produce the the plant x Standard
amount of PV power coal needed per kWh
generated by the plant. (0.4)
0.4 kg of standard coal is
needed to produce 1
kWh of power.

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11.3 Power Parameters

Parameter Definition Formula Remarks

Total string Total capacity of PV Total capacity of the This

capacity arrays installed in the PV strings connected to all parameter
plant. inverters is
configured
during
plant
creation.

Power per Power generated per Active power/Total -

MWp MWp. string capacity x 1000

Theoretical Theoretical amount of Hourly: Hourly global An EMI is

yield (daily/ power that can be irradiation x String required.
monthly/ generated by the PV capacity
yearly) arrays installed in a plant. Daily: Daily irradiation
x String capacity
Monthly: Total
theoretical yield of
each day in a month
Yearly: Total
theoretical yield of
each month in a year

PV output Total output power of PV PV output power -

power arrays.

PV yield Total yield of PV arrays in Hourly: PV yield each -

a given reporting period. hour
Daily: PV yield each
day
Monthly: Total yield of
each day in a month
Yearly: Total yield of
each month in a year

Inverter yield Yield of a plant. Hourly: Inverter output -

energy each hour
Daily: Inverter output
energy each day
Monthly: Total inverter
output energy of each
day in a month
Yearly: Total inverter
output energy of each
month in a year

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Parameter Definition Formula Remarks

Total yield Total output energy of Total PV energy yield -

the PV plant throughout
the lifetime.

Performance Ratio of measured output PV energy yield/ An EMI is

ratio energy to total irradiation Theoretical energy required
received by the plant. yield

Specific Ratio of the energy yield PV energy yield/Total -

energy to the total string PV string capacity
capacity.

Consumption Power consumed by the Daily: Amount of -

(daily/ loads during a given power consumed by
monthly/ reporting period. the loads each day
yearly) Monthly: Total amount
of power consumed by
the loads each day in a
month
Yearly: Total amount of
power consumed by
the loads each month
in a year

Fed to grid Amount of power fed to Daily: Amount of A power

(daily/ the power grid from the power fed to the grid meter is
monthly/ plant in a give reporting from the plant each required.
yearly) period. day Otherwise,
Monthly: Total amount the
of power fed to the amount of
grid from the plant power
each day in a month purchased
from or
Yearly: Total amount of fed to the
power fed to the grid grid
from the plant each cannot be
month in a year displayed.
From grid Amount of power Daily: Amount of
(daily/ purchased from the grid power purchased from
monthly/ in a given reporting the grid each day
yearly) period. Monthly: Total amount
of power purchased
from the grid each day
in a month
Yearly: Total amount of
power purchased from
the grid each month in
a year

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Parameter Definition Formula Remarks

Self- PV energy consumed by Daily: Daily PV yield – -

consumption loads and charged to Daily feed-in to grid
(daily/ batteries. It includes the Monthly: Total amount
monthly/ amount of PV power of self-consumed
yearly) consumed directly by power of each day in a
loads and the amount of month
PV power stored in
batteries. Yearly: Total amount of
self-consumed power
of each month in a
year

From PV Load consumption from Daily: Daily power -

(daily/ PV. It includes the consumption – Daily
monthly/ amount of PV power supply from grid
yearly) consumed directly by Monthly: Total amount
loads and the amount of of self-supplied power
PV power discharged of each day in a month
from batteries.
Yearly: Total amount of
self-supplied power of
each day month in a
year

Total Load consumption power. Load consumption Supported

consumption power when
loads exist.
Not
supported
when no
load exits.

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Parameter Definition Formula Remarks

Consumed Power of PV energy When feeding to the When the

from PV consumed locally. grid: PV output power active
– Feed-in power power of
When purchasing the bi-
power from the grid: directional
PV output power meter is a
positive
value, the
power is
the feed-in
power.
When the
active
power of
the bi-
directional
meter is a
negative
value, the
power is
the power
of supply
from the
grid.

Battery Battery charge/discharge Battery charge/ If the

charge/ power. discharge power symbol
discharge before the
power power
value is +,
the battery
is
charging.
If the
symbol
before the
power
value is –,
the battery
is
dischargin
g.

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Parameter Definition Formula Remarks

PV revenue Revenues from Revenue of power fed If the price

photovoltaic power in to the grid (power unit is
generation. It consists of fed to the grid x feed- inconsisten
two parts, which are in tariff)+ Saved t with the
revenue of power fed in electricity bills (self- local type,
to the grid and the saved supplied power x contact
electricity bills. Electricity electricity price) the
prices need to be company
configured. administra
tor to
change
the
currency.

Grid The time period during Daily: daily on-grid The string
Connection which the inverter is duration capacity
Duration connected to the power Monthly: total daily needs to
grid. on-grid durations in a be
month configured
. If the
Year: total monthly on- string
grid durations in a year capacity is
not
configured
, the
calculated
on-grid
duration
will be
inaccurate.

Peak Power Maximum active power Maximum active -

of a plant in a statistical power of a plant in a
period. statistical period

Load Rate Ratio of the peak power Daily: Daily peak The string
to the string capacity of a power/String capacity capacity
plant in a statistical Monthly: Monthly needs to
period. peak power/String be
capacity configured
. The load
Yearly: Yearly peak rate can
power/String capacity be
calculated
only when
the string
capacity is
configured
.

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Parameter Definition Formula Remarks

Planned Yield Planned energy yield in a Planned energy yield in Contact

statistical period. a statistical period the system
administra
Plan Ratio of the actual feed- Monthly: Monthly tor to
Completion in energy to the planned feed-in energy/Planned configure
Rate yield of a plant in a monthly yield the
statistical period. Yearly: Yearly feed-in planned
energy/Planned yearly yield.
yield

NOTE

Unless otherwise specified, the energy yield in this document refers to AC power yield.

11.4 Battery Parameters

Battery parameter settings

Table 11-1 Battery parameters

Parameter Name Description

Maximum charge Specifies the maximum battery charging power.

power (kW)

Maximum Specifies the maximum battery discharging power.

discharge power
(kW)

End-of-charge SOC Specifies the end-of-charge SOC.

(%)

End-of-discharge Specifies the end-of-discharge SOC.

SOC (%) When the battery SOC drops to 0%, charge the batteries
in a timely manner. If the batteries are not charged in a
timely manner, the battery capacity will attenuate
irreversibly. The resulting battery faults are not covered
under warranty. You are advised not to set End-of-
discharge SOC to 0.

Charge from AC If Charge from AC is disabled by default, comply with the

grid charge requirements stipulated in local laws and
regulations when this function is enabled.

AC charge cutoff Specifies the grid charge cutoff SOC.

SOC (%)

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Table 11-2 Battery working modes

Working Mode Mode Description

No control No other power scheduling control is performed. The

power is automatically controlled by the device.

Maximum self- ● This mode applies to areas where the electricity price is
consumption high, or areas where the feed-in tariff (FIT) subsidy is
low or unavailable.
● PV energy is preferentially supplied to loads, and the
surplus energy is used to charge the batteries. If the
batteries are fully charged or are being charged at full
power, the surplus energy is fed to the grid. When PV
energy is insufficient or no PV energy can be generated
at night, the batteries discharge energy to loads. This
improves the self-consumption rate and energy self-
sufficiency rate, and reduces electricity costs. The grid
cannot charge the batteries.

Fully fed to grid ● This mode applies only to distributed scenarios.

● This mode maximizes the PV energy fed to the grid.
When the generated PV energy in the daytime is
greater than the maximum output capability of the
inverter, the surplus energy is used to charge batteries.
When the generated PV energy is less than the
maximum output capability of the inverter, the
batteries discharge energy to the inverter to maximize
the energy fed from the inverter to the grid. The grid
cannot charge the batteries.

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Working Mode Mode Description

TOU ● This mode applies to the PV+ESS scenario and ESS-only

scenario where peak to valley electricity prices are
different and power meters are available.
● You can manually set the charge and discharge time
segments. For example, if you set the low electricity
price period at night as the charge time, the system
charges the batteries at the maximum power during
the charge time. If you set the high electricity price
period as the discharge time, batteries can discharge
only during the discharge time based on the actual
load power, reducing electricity costs.
● Click Add to set the charge and discharge time
segments. A maximum of 14 time segments can be set.
During the charge time, the grid can charge the
batteries. During the discharge time, the batteries can
supply power to the loads. In other time segments, the
batteries do not discharge. The PV system and grid
supply power to loads, and the PV system can charge
the batteries. (In grid-tied/off-grid mode, if the grid
fails, the batteries can discharge power at any time.)
● In some countries, the grid is not allowed to charge
batteries. In such case, this mode cannot be used.

Third-party ● Only a third-party platform controls battery charge and

dispatch discharge.
● During charging, the PV power is preferentially used for
charging batteries.
● During discharging, batteries are preferentially
discharged, and surplus PV power is discarded.

Dispatching charge ● This mode applies to utility-scale plant scheduling

and discharge scenarios where a third-party controller delivers active
power scheduling commands.
● The purpose of scheduled discharge is to meet the
active power scheduling target value at the grid access
point. PV energy is preferred. If the generated PV
energy is insufficient, the batteries discharge and the
energy is fed to the grid based on the active power
scheduling target value. If the generated PV energy is
sufficient, the energy is fed to the grid based on the
active power scheduling target value, and the surplus
PV energy is used to charge the batteries.
● The purpose of scheduled charge is to meet the active
power scheduling target value at the grid access point.
If the battery charge power is insufficient or the Smart
PCS limits the power, the grid charges the batteries
with the maximum capability. If the batteries are not
fully charged when the scheduling target value is met,
the PV power is used to charge the batteries.

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Working Mode Mode Description

TOU (fixed power) ● This mode applies the PV+ESS scenario and ESS-only
scenario where peak to valley electricity prices are
different and power meters are unavailable.
● You can manually set the charge and discharge time
segments. For example, if you set the low electricity
price period at night as the charge time, the system
charges the batteries at the fixed power during the
charge time. If you set the high electricity price period
as the discharge time, batteries can discharge only
during the discharge time at the fixed power, reducing
electricity costs.
● Click Add to set the charge and discharge time
segments. A maximum of 14 time segments can be set.
During the charge time, the grid can charge the
batteries. During the discharge time, the batteries can
supply power to the loads. In other time segments, the
batteries do not discharge and are not charged.
● In some countries, the grid is not allowed to charge
batteries. In such case, this mode cannot be used.

Fixed charge/ In this mode, the batteries are charged or discharge in the
discharge time segments that are set. A maximum of 10 time
segments can be added.

Time of use In this mode, the batteries discharge when the electricity
electricity price price is high and the batteries are charged when the
electricity price is low. A maximum of 10 time segments
can be added.

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Table 11-3 Running parameters in each battery working mode

Working Parameter Description
Mode

TOU Redundant PV ● Charge preference: When the PV power is

energy priority greater than the load power, the surplus PV
energy is used to charge the batteries. After
the maximum charge power is reached or
the batteries are fully charged, the surplus
PV energy is fed to the grid.
● Fed-to-grid preference: When the PV
power is greater than the load power, the
surplus PV energy is preferentially fed to
the grid. When the maximum output power
of the device is reached, the surplus energy
is used to charge the batteries. This setting
is applicable to the scenario where the FIT
is higher than the electricity price. The grid
cannot charge the batteries.

Allowed AC Specifies the maximum power at which the

charge power grid charges the batteries.

Start Time Specifies the start time and end time of charge
and discharge. A maximum of 14 time
End Time segments can be set. You can set a cycle by
Charge/ week by clicking the buttons corresponding to
Discharge Mon. through Sun. in the Repeat box.

Repeat

TOU (fixed Start Time Specifies the start time, end time, and power
power) of charge and discharge. A maximum of 14
End Time time segments can be set. You can set a cycle
Charge/ by week by clicking the buttons corresponding
Discharge to Mon. through Sun. in the Repeat box.

Fixed Charge/
Discharge
Power

Repeat

Fixed Start Time Specifies the start time, end time, and power
charge/ of fixed charge and discharge. A maximum of
discharge End Time 10 time segments can be set.
Charge/
Discharge
power

Time of use Time-of-use The time-of-use electricity price is disabled by

electricity price enable default. After it is enabled, you can set the
price time-of-use electricity price.

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Working Parameter Description

Mode

Start Time Specifies the start time, end time, and

electricity price. This parameter is displayed
End Time when Time-of-use price enable is set to
Time-of-use Enable. A maximum of 10 time segments can
be set.

Table 11-4 Forced charge/discharge parameters

Parameter Name Description

Charge/Discharge Forced charge/discharge operation, which can be Charge,

Discharge, or Stop.

Forced charge Specifies the forced charge/discharge power.

power/Forced
discharge power

Setting mode To enter the forced charge/discharge mode, set Duration

or Energy.

Target SOC (%) Specifies the target SOC for forced charge/discharge.
When the SOC reaches this value, the forced charge/
discharge stops automatically. This parameter is displayed
when Setting mode is set to Energy.

Forced charge/ Specifies the forced charge/discharge duration.

discharge period
(min)

Remaining charge/ Displays the remaining charge/discharge time. This

discharge time parameter cannot be set.
(min)

Charged energy/ Displays the charged and discharged energy. This

Discharged energy parameter cannot be set.
(kWh)

Capacity Control Parameters (Peak Shaving)

The Peak Shaving function can reduce the maximum peak power obtained from
the grid during peak hours by configuring the power supply power in self-use
mode or TOU mode, thereby reducing power consumption costs.

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Parameter Description Range

Peak Shaving 1. Before enabling Peak ● Disable

Shaving, set Charge from ● Active Power Limit
AC to Enable.
2. Before disabling Charge
from AC, set Peak Shaving
to Disable.

Backup power SOC The value of this parameter [0.0, 100.0]

for peak shaving affects the peak shaving Backup power SOC for
(%) capability. A larger value peak shaving > Backup
indicates stronger peak shaving power SOC (when
capability. BackUp is enabled) >
End-of-discharge SOC

Start Time ● Set the peak power range -

based on the start time and
End Time end time. The peak power is
Peak Power (kW) configured based on [0.000, 1000.000]
electricity prices in different
Repeat time segments. You are -
advised to set the peak
power to a low value when
the electricity price is high.
● A maximum of 14 time
segments can be set.
● You can set a cycle by week
by clicking the buttons
corresponding to Mon.
through Sun. in the Repeat
box.

NOTE

The peak shaving function is unavailable when the battery working mode is set to Fully fed
to grid.

11.5 Domain Name List of Management Systems

NOTE

The list is subject to change.

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Table 11-5 Domain names of management systems

Domain Name Data Type Scenario

intl.fusionsolar.huawei.co Public IP address Global domain name of

m FusionSolar SmartPVMS
NOTE
Compatible with the
original domain name
cn.fusionsolar.huawei.co
m in Chinese mainland

au7.fusionsolar.huawei.c Public IP address Domain name of

om Australia single-node
server

eu5.fusionsolar.huawei.co Public IP address Domain name of

m FusionSolar SmartPVMS
in Europe

intlobt.fusionsolar.huawe Public IP address Domain name of

i.com FusionSolar SmartPVMS
in Europe

jp5.fusionsolar.huawei.co Public IP address Domain name of

m FusionSolar SmartPVMS
in Japan

la5.fusionsolar.huawei.co Public IP address Domain name of

m FusionSolar SmartPVMS
in Latin America

kr5.fusionsolar.huawei.co Public IP address Domain name of

m FusionSolar SmartPVMS
in South Korea

sg5.fusionsolar.huawei.co Public IP address Domain name of

m FusionSolar SmartPVMS
in Asia Pacific and
Australia

region01eu5.fusionsolar. Public IP address Server domain name of

huawei.com FusionSolar SmartPVMS
in European cluster 1

region02eu5.fusionsolar. Public IP address Server domain name of

huawei.com FusionSolar SmartPVMS
in European cluster 2

region03eu5.fusionsolar. Public IP address Server domain name of

huawei.com FusionSolar SmartPVMS
in European cluster 3

region04eu5.fusionsolar. Public IP address Server domain name of

huawei.com FusionSolar SmartPVMS
in European cluster 4

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Domain Name Data Type Scenario

neteco.alsoenergy.com Public IP address Domain name of

partner's management
system

re-ene.kyuden.co.jp Public IP address Domain name of the

remote output control
server of Kyushu Electric
Power Company

re-ene.yonden.co.jp Public IP address Domain name of the

remote output control
server of Shikoku Electric
Power Company

au1.fusionsolar.huawei.c Public IP address Domain name of

om FusionSolar SmartPVMS
in Australia

br1.fusionsolar.huawei.co Public IP address Domain name of

m FusionSolar SmartPVMS
in Brazil

huawei.devicedataacqui- Public IP address Domain name of the

sition.com third-party network
management system
Locus dedicated for the
United States

pvms01cn.fusionsolar.hu Public IP address Domain names for

awei.com whole-county rollout
pvmspro01cn.fusionsolar. projects in Chinese
huawei.com mainland

11.6 Public URLs

Table 11-6 Public URLs of the SUN2000 app

URL Description

https://solar.huawei.com/~/media/ The mobile phone automatically

Solar/Device/invert.xml detects software updates when
connected to the Internet. If the
device upgrade package or grid code
is updated, a message is displayed to
prompt users to download the
upgrade package or grid code. After
the distributed inverter is connected,
the system prompts you to install the
upgrade package.

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URL Description

https://solar.huawei.com/~/media/ Download the device upgrade

Solar/Device/DeviceUpgrade.zip package.

https://solar.huawei.com/~/media/ Download the grid code update

Solar/Device/InverterGridCode.zip package.

https://support.huawei.com/ View the app quick guide.

enterprise/en/doc/EDOC1100054980

https://solar.huawei.com/na/appversion The mobile phone automatically

obtaining app version information
when connected to the Internet.

Table 11-7 Public URLs of the FusionSolar app

URL Description

https://support.huawei.com/ View the app guide.

enterprise/

https://info.support.huawei.com/ View the app guide.

digitalpower.huawei.com Access digital services.

forum.huawei.com Access other services in the intelligent

customer service.

*.apple.com Official website of Apple. The iOS version

of the FusionSolar app needs to connect to
this website for upgrade.

*.pinnettech.com Official website of Pinnet Technologies.

The FusionSolar app needs to connect to
this website for upgrade.

https://solar.huawei.com FusionSolar official website

[email protected] FusionSolar service email

baidumap://map/marker Baidu Maps

androidamap://viewMap Amap

http://maps.google.com Google Maps

qqmap://map/marker Tencent Maps

https:// Visit the installer community.

community.solar.huawei.com/

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