O What To Expect

O $et an Appointment
O ocumentary Requirements
O !assport Fees
O ocation Map
O anceI Appointment
O !rivacy !oIicy
What to expect when you caII the FA
Appointment HotIine (02) 737-1000
AII passport appIicants scheduIed for appearance must appear physicaIIy
at the FA at the date and time of their scheduIed personaI appearance for
data and image capturing. This appIies to aII passport appIicants, aging
from 0 years oId onwards. FA is strict about the personaI appearance
system, absoIuteIy no chaperone aIIowed for passport appIicants aging 18
years oId onwards.
1. Your call will be received by a Customer Care Officer who will assist you in
setting an appointment for your passport application.
2. After getting your appointment schedule, you will be asked to provide your
personal information for the passport application.
3. You will be advised on the applicable requirements you need to bring for
your passport application.
4. You will receive a reference number relative to your appointment schedule.
5. Go to passport.com.ph/print to print your application form using the Print
Code given by the Customer Care Officer.
. On your appointment date, proceed to the DFA Consular Office located at
ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard,
Paranaque City (see locator map). You must be at the DFA Consular
Office 30 minutes before your scheduled time. Early/Late comers will not
be entertained.
7. Present your printed application form to the Appointment Counter.
8. Get your queue number at the nformation Counter and sit on the waiting
section of the Processing Area. Wait for your queue number to appear on
the monitor indicating what processing window you will go to.
9. After processing, proceed to the Passport Enrollment Section located at
the 2nd Floor. Pay the applicable passport processing fees (see passport
fees).
10. After payment, proceed to the Encoding Section for data capturing.
11. After the Encoding Section, you can have your new passport
released and delivered to your home without having to return to the DFA
on the release date (optional). f availing of the delivery, proceed to the
Delivery Counter to pay for delivery fee.
What to expect when you Iog in to the
FA Appointment Website
passport.com.ph
1. You will be asked to provide your personal information for the passport
application on the online application form. Remember to fill in all the
information slots correctly.
2. Please take note of the requirements that you need to bring to the DFA
Consular Office on your appointment date.
3. Choose an appointment DATE and TME.
4. Check your email for your reference number and a link to print your
application form. You will need to bring the printed application form to the
DFA on your appointment.
5. On your appointment date, proceed to the DFA Consular Office located at
ASEANA Business Park, Bradco Avenue corner Macapagal Boulevard,
Paranaque City (see locator map). You must be at the DFA Consular
Office 30 minutes before your scheduled time. Early/Late comers will not
be entertained.
. Present your printed application form to the Appointment Counter.
7. Get your queue number at the nformation Counter and sit on the waiting
section of the Processing Area. Wait for your queue number to appear on
the monitor indicating what processing window you will go to.
8. After processing, proceed to the Passport Enrollment Section located at
the 2nd Floor. Pay the applicable passport processing fees (see passport
fees).
9. After payment, proceed to the Encoding Section for data capturing.
10. After the Encoding Section, you can have your new passport
released and delivered to your home without having to return to the DFA
on the release date (optional). f availing of the delivery, proceed to the
Delivery Counter to pay for delivery fee.