STANDARD NUMBER: PO:GSR:2023.06.01.

06 OWNER – ORGANIZATION: Law & Corporate Affairs

SUPERSEDES: PO:GSR:2022.06.01.06 OWNER – BUSINESS UNIT: Global Security & Resilience

Starbucks APPROVED BY: Policy Office Committee

Policy Office EFFECTIVE DATE: January 2023 POLICY ALIGNMENT: Global Safety and Security Policy

SUPERSEDES: January 2022

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OCCUPATIONAL HEALTH AND SAFETY STANDARD – U.S AND CANADA

PURPOSE
Starbucks is committed to the safety of its partners, customers, and physical assets. The Global Safety and Security Policy
provides the structure for maintaining a safe and secure working environment. The purpose of this Standard is to
provide requirements in alignment with occupational health and safety regulations.

Occupational Health and Safety

Annually, Occupational Health and Safety (OH&S) program elements (written program, training, and assessments), are
reviewed, edited, and endorsed by Starbucks senior leadership. Adherence to this Standard ensures a current and
compliant program defined under OH&S Code expectations.

Following this Standard reduces hazards, injuries, prevents physical and psychological illnesses, and nurtures the core
safety need for protection from elements, security, order, law, stability, and freedom from fear.

APPLIES TO
This Standard applies to all employees (“partners”) of Starbucks Corporation and its wholly-owned subsidiaries in North
America for the following locations:

 All Company owned retail stores in the United States and Canada,
 All Siren retail locations, which include Princi, and commissary kitchens (excludes roasting facilities),
 Support Centers

It also applies to non-partner workers engaged by Starbucks, including vendors, suppliers, and professional service
providers in these locations

DEFINITIONS

Terms Definitions
Occupational Safety Verification of the implementation of occupational safety, which may be self-
Assessments administered, or externally completed.
Code Written and publicly available regulation associated to injury prevention (e.g.,
Occupational Safety and Health Administration (OSHA), Worker Rights Act, Health
and Safety Executive, etc.)
Hazard A danger or risk that could lead to an injury.
Operational Resources Daily Records Book, Duty Roster, and Safety Committees agendas.

For Internal Use Only

 STANDARD TITLE: OCCUPATIONAL HEALTH AND SAFETY STANDARD – U.S. AND CANADA

Starbucks EFFECTIVE DATE: 01/2023

Policy Office
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Terms Definitions
Safety The condition of being protected from, or unlikely to cause, danger, risk, or injury.
Support Teams Administrative groups which function to support the operations for retail locations
(e.g., Facilities, Food Safety, Partner Resources, etc.).
Violations/Citations Written reports from enforcement agencies (e.g., Ministry of Labour, OSHA) that
document a case of non-compliance to the written Codes. In the U.S., severity of
Violation is tiered: General, Repeated, or Willful. Each tier has associated financial
penalties.

REQUIREMENTS
The below outlines expectations of partners for the purpose of maintaining an OH&S compliant program:

 Partners must complete occupational safety training comprised of new hire orientation, on-going reiterative
content, and other occupational safety training as determined by the Starbucks Global Safety and Compliance team.
 Partners must utilize the occupational health and safety guidelines described in the Safety and Security Manual.
 Non-Support Center partners are responsible for completing occupational safety self-assessments as described in
Operational Resources, as applicable.
 When hazards are identified, non-Support Center partners are required to report them using a self-assessment, as
referenced above.
 Non-Support Center partners have a duty to ensure that all Operational Resource documents are archived per the
Starbucks Record Retention Schedule.
 Partners must report incidents of workplace injury or illness to Starbucks third party administrator in the U.S. and
Canada, and/or harassment to the Ethics & Compliance team.
 Partners must follow the guidance of Store Evacuation/Shelter-in-Place Procedures available to retail partners and
Emergency Actions Plans available on the Partner Hub to Support Center partners, and as described in the Safety
and Security Manual.
 Managers and supervisors are responsible to ensure partners are aware of and following the above requirements.

Failure to comply with this Standard and related governance tools may result in disciplinary action, up to and including
termination of employment. Decisions regarding corrective action, or immediate termination, rests within the sole
discretion of Starbucks management.

The OH&S program must strive for continuous improvement to ensure the safest working environment for all partners,
program feedback should be addressed to the Global Safety & Compliance team by e-mail.