TESOL Program Review Self Study - 2018
TESOL Program Review Self Study - 2018
Appendixes
A.1 SOE Strategic Plan and Mission
D.1 TESOL Syllabi
E.1 TESOL Exit Surveys
E.2 TESOL Entry Surveys
E.3 MA Field Project Samples
F.1 TESOL Brochure
F.2 TESOL Admission Trends
G.1 Graduation and Retention Data
J.1 Faculty CVs
J.2 BLUE IME Department Report fall 2017
K.1 SOE Organizational Chart
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Acknowledgements
The MA TESOL Program wishes to thank several individuals for their assistance
in preparing for this program review. The MA TESOL Program coordinator wants to
specifically thank Laura Hannemann, Director of Assessment, who worked tirelessly,
collected data, formatted the program review document, coordinated the site visits, and
advised the program coordinator in every step of the program review. and provided
invaluable advice and assistance. The MA TESOL program would like to also thank MA
TESOL program current students and alumni who answered the survey questions and
participated in meetings with the program reviewers. Finally, the MA TESOL Program
also wishes to thank the program reviewers, Dr. McCall and Dr. West, who accepted
our invitation to review our program and share their expertise in improving our MA
TESOL program. The MA TESOL program also would like to thank Dr. Shabnam
Koirala-Azad, the dean of the School of Education, and Associate deans, Dr. Michael
Duffy and Dr. Cheryl Jones-Walker for their continued and consistent support of the MA
TESOL Program.
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A. Mission and Values
University Mission
The University of San Francisco is a Jesuit Catholic university in the heart of San
Francisco. The university, which embodies Jesuit values, is guided by the following
vision:
The University of San Francisco will be internationally recognized as a
premier Jesuit Catholic, urban university with a global perspective that
educates leaders who will fashion a more humane and just world.
Informed by this vision, the university approaches education using the following mission
statement as its compass:
The core mission of the university is to promote learning in the
Jesuit Catholic tradition. The university offers undergraduate, graduate,
and professional students the knowledge and skills needed to succeed as
persons and professionals, and the values and sensitivity necessary to be
men and women for others. The university will distinguish itself as a
diverse, socially responsible learning community of high quality
scholarship and academic rigor sustained by a faith that does justice. The
university will draw from the cultural, intellectual, and economic resources
of the San Francisco Bay Area and its location on the Pacific Rim to enrich
and strengthen its educational programs.
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offered at our branch campuses. Currently the SOE has branch locations in Pleasanton,
Sacramento, San Jose, and Santa Rosa.
The SOE is committed to supporting academic and professional programs, and
applied research and community activities which seek to improve the quality of
education and psychological and support services provided to children, youth, and
adults. All activities of the School seek to link instruction, research, and service in a
manner which reflects the intellectual, ethical, and service traditions of a Jesuit
institution: to honor education as an instrument for the full growth of individuals, and to
commit to further standards of excellence in academic and service programs. The
pervading philosophy implicit in the School’s planning and developing efforts affirms
hope in the human effort to achieve a better society and demonstrate a commitment to
ameliorate social conditions that are obstacles to justice for all.
The School is particularly dedicated to providing programs responsive to the
needs of the diverse populations of the greater San Francisco Bay Area. The School
prides itself on its commitment to address social inequities at the local and state levels,
as well as those impacting the nation and international communities. This commitment
is reflected in programs that prepare students to assume leadership roles in a variety of
settings, including public, private and independent schools, colleges and universities,
mental health and counseling centers, human services and government agencies, and
even corporations.
Overall, the School seeks to realize its mission through offering academic degree
and credential programs at the graduate level, and through collaborative and dual
degree programs with other colleges and schools of the University. Academic and
professional programs are complemented by programs of research and service
sponsored by centers and institutes of the School.
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communities and to teach ESOL (English to Speakers of Other Languages), EFL
(English as a Foreign Language), VESL (Vocational English as Second Language),
ESP (English for Specific Purposes), EAP (English for Academic Purposes) and SDAIE
(Specifically Designed Academic Instruction in English) to children and adults who are
English language learners. Furthermore, our MA TESOL program is committed to train
graduates with skills to become teacher trainers, administrators, curriculum developers,
and assessment specialists.
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responsive to needs.
TESOL Contribution: The TESOL program is continually reviewing and updating its
program delivery models in an effort to best meet the needs of our diverse potential
student body. Please see section D, Curriculum, for a full description of our seven
delivery models. These include partnerships with the University of California, Berkeley
Extension and the University of Santa Cruz, credential options, and a strand designed
for international university partnerships. Our graduates work to help address the critical
role of language in schools that serve students in a variety of ways around the world.
TESOL Contribution: The Priscilla A. Scotlan Career Center at USF serves the entire
student body, but its services are particularly focused on the undergraduate population.
The SOE student body primarily uses the center for resume help. As such, each
program within the SOE is responsible for augmenting the University services. The
TESOL Program Coordinator has taken a particularly active role in this regard, with a
focus on helping every TESOL student secure post-graduation employment. The
Program has developed partnerships with international and local colleges and
secondary schools, as well private language schools. The TESOL Coordinator also
encourages students to attend professional conferences in the field to expand their
networking opportunities for professional development and employment. For more
information, see section H, Careers.
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of highly effective language teachers, leaders, and practitioners who are prepared to
help address critical language issues across a variety of contexts.
C. History
MA TESOL program is part of the International and Multicultural Education (IME)
Department, housed in the School of Education at the University of San Francisco. The
International Multicultural Department began in the mid 1970’s as the Multicultural
Education Program. The first program director was Dr. Jose Llanes, followed by Dr.
John Tsu. The program was initiated to take advantage of federal funds available for
promoting bilingual education in Filipino, Chinese (Cantonese), Spanish, and
Japanese. Thus, all faculty members were originally on grant money. In addition,
another grant was obtained for the training of teachers, administrators and counselors in
the areas of adult, bilingual, and vocational education. Title VII grants became also
available for the doctoral studies of potential bilingual educators. From the beginning,
the department evolved, changing along with federal legislation and with the needs and
goals of the School of Education and the University of San Francisco.
The first major change was from program status to department status. At about
the time this happened, the faculty successfully grieved their soft money, term
appointment status, and several were granted tenure track positions. The first
department chair was Dr. Dorothy Messerschmitt, who developed the first Master’s
degree in TESL (Teaching English as a Second Language). When the Bilingual
Vocational Education grant was terminated and bilingual teacher training in Japanese
and Cantonese was discontinued, the focus of the department shifted toward doctoral
level training, bilingual credentials for teachers in Spanish and Filipino, and master’s
degree in Multicultural Education and TESL. Ultimately, the credentialing aspects of the
program were integrated into the Teacher Education Department, the department’s
name was changed to the Department of International and Multicultural Education.
In 2002, Dr. Alma Flor Ada, long-time IME faculty member, developed a new
Master’s degree program in Multicultural Literature for Children and Young Adults,
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before her retirement in 2004. In 2004-2005, the department underwent a program
review process, leading to two recommendations: 1) shaping a new vision for IME given
many retirements, and 2) strengthening its international focus. As a result of these
recommendations, the MA in Multicultural Literature for Children and Young Adults was
discontinued, and Drs. Susan Katz and Shabnam Koirala-Azad created a new MA and
EdD. concentration in Human Rights Education in 2008. This concentration became so
popular that the department developed a new Master’s degree in Human Rights
Education (MA HRE), leading to the hiring of Dr. Monisha Bajaj from Teachers
College/Columbia University as its Director. Currently, the department offers three
master’s degrees (MA IME, MA HRE, and MA TESOL) and the EdD degree.
Based on the 2005 program review, the IME Department took efforts to deepen
the international component of the program in several dimensions. Most importantly, it
created a new tenure-track position in Global Studies in Education, leading to the hiring
of Dr. Shabnam Koirala-Azad, who developed new courses with a global focus. Also,
the IME sponsored a summer international immersion program in Ecuador from 2011-
2013, under the direction of Dr. Susan Katz, which involved training indigenous
teachers of English and in which several MA TESL students participated. Earlier in
2002, the MA TESL program initiated the “MA TESL Xiamen Project” to work with
English teachers in the People’s Republic of China, leading to Chinese teachers
receiving their MA TESL from USF. However, due to external factors, this program did
not continue despite much interest on both sides.
In the 1990s the MA TESL program was offered at the USF Cupertino Branch
campus and continued for several years. In 2003, in partnership with the University of
California in Santa Cruz, the School of Education started to offer the MA TESL program
in our San Jose campus, but this program was closed in 2014. In 2013 an online
TESOL program was launched. Dr. Brad Washington coordinated the online program.
The online program was suspended in spring 2016 due to budgetary constraints.
The program changed its name from TESL to TESOL (Teaching English to
Speakers of Other Languages) in 2013. Dr. Stephen Cary, the former TESOL Program
coordinator, retired in in 2014, and Dr. Brad Washing left USF for another job in 2017.
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More recently, in 2015, the MA TESOL program was launched in our Orange
County Branch in Southern California. The first cohort of this program will graduate in
May of 2018. Additionally, the program is planning on re-launching the San Jose branch
location in the fall of 2018.
D. Curriculum
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overseas. Thus, the strands/options for our perspective students to consider are as
follows:
1. MA TESOL
2. MA TESOL with an Educational Technology emphasis
3. MA TESOL & Single / Multiple Teaching Credential
4. MA TESOL with Partnership with UC Berkeley Extension
5. MA TESOL with Partnership with UC Santa Cruz
6. TESOL Certificate in Two Semester
7. TESOL Certificate Intensive for Overseas Universities
Please see Appendix D.1, TESOL Syllabi for the syllabus for each TESOL course. The
detailed course structure for each option is provided below:
Methods | 9 credits
• GEDU 603 – Methodology of Educational Research (3)
• IME 630 – Teaching English to Speakers of Other Languages: Theory and Practice (3)
• IME 633 – Preparation and Evaluation of TESOL Materials (3)
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Social and Cultural Studies | 3 credits
Students select 1 course from the following list:
• IME 604 – Global Perspectives on Education and Decolonization (3)
• IME 605 – Re-Conceptualizing Multicultural Education (3)
• IME 606 – Critical Analysis of Urban Schooling (3)
• IME 612 – Critical Race Theory and Praxis (3)
• IME 613 – Emotional Intelligence and Cultural Competency (3)
• IME 619 – Gender and Globalization (3)
• IME 620 – Human Rights Education: Pedagogy & Praxis (3)
• IME 624 – African American Educational History in the United States (3)
• IME 627 – Pan African Language and Culture (3)
• IME 635 – Latinos and Education (3)
• IME 639 – Cross Cultural Literacy (3)
• IME 640 – Immigration and Forced Displacement (3)
• IME 647 – Technology and Diverse Learners (3)
Electives | 6 credits
Courses to be selected in consultation with the adviser.
Option # 2: MA TESOL
MA TESOL with Educational Technology Emphasis
The MA TESOL with an emphasis in Educational Technology follows the same
principles and vision as our MA TESOL program with an emphasis on bridging
technology and real world connections. We prepare language educators, leaders, and
professionals with expertise in web-based teaching methods, interactive information
resources, digital media and technology. The final project must demonstrate the
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student's ability to combine Teaching English to Speakers of Other Languages with
Educational Technology.
The program consists of 11 courses for a total of 33 credits with specific courses in the
area of educational technology
Foundations | 9 credits
All TESOL students must take:
• IME 603 - Applied Linguistics (3)
• IME 632 - Structure of American English (3)
And 1 of the following courses:
• IME 602 – Linguistic Rights and Bilingual Education (3)
• IME 610 – Sociology of Language (3)
• IME 611 – Language and Culture (3)
• IME 631 – Research in First and Second Language Acquisition (3)
• IME 634 – Assessment/Testing of Second Language Proficiency (3)
Methods | 9 credits
• (Any 3 Unit ETK Course) – Number/Title (3)
• IME 630 – Teaching English to Speakers of Other Languages: Theory and Practice (3)
• IME 633 – Preparation and Evaluation of TESOL Materials (3)
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• IME 635 – Latinos and Education (3)
• IME 639 – Cross Cultural Literacy (3)
• IME 640 – Immigration and Forced Displacement (3)
• IME 647 – Technology and Diverse Learners (3)
18 Month Plan
Fall Spring Summer
Year 1 1. IME 632 1. IME 630 1. IME 611
2. IME 633 2. IME 610 2. GEDU 603
3. IME 634 3. IME 603
2 Year Plan
Fall Spring Summer
Year 1 1. IME 632 1. IME 630 1. IME 611
2. IME 633 2. IME 610
3. IME 603
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Option # 3: MA TESOL
MA TESOL & Single/Multiple Teaching Credential
Students start in the preliminary teaching credential program in the Teacher
Education Department and complete all requirements for the Single/Multiple Subject
Credential. Then students complete 5 additional courses or 15 credits (listed below) of
TESOL Coursework to earn the combined master's degree and credential.
• IME 632 – Structure of American English
• GEDU 603 – Methodology of Educational Research
• IME 630 – Teaching English to Speakers of Other Languages: Theory and Practice
• IME 633 – Preparation and Evaluation of TESOL Materials
• IME 638 – TESOL MA Thesis / Field Project
Option # 4: MA TESOL
MA TESOL in Partnership with UC Berkeley
Extension TESOL Certificate Program
UC Berkeley Extension TESOL Certificate Program courses have
content equivalent to the following USF courses:
• IME 603 Applied Linguistics
• IME 611 Language & Culture
• IME 630 TESOL-Theory and Practice (Methods of Teaching ESL/EFL)
• IME 632 Structure of American English
• IME 698 TESOL Elective
To complete an MA TESOL, UC Berkeley TESL Certificate students
must take the following 5 USF courses (15 semester units):
1. GEDU 603 Methods of Ed Research (3 units)
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2. IME 610 Sociology of Language (3 units)
3. IME 633 Preparation & Evaluation of TESOL Materials (3 units)
4. IME 638 TESOL Field Project (3 units)
*Note: GEDU 603 is a pre-requisite and should be taken one semester prior to
IME 638
5. Any ONE of the following courses:
• IME 612 Critical Race Theory and Praxis (3 units)
• IME 639 Cross Cultural Literacy (3 units)
• IME 668 Discourse, Pragmatics, & Language Teaching (3 units)
• IME 634 Assessment/Testing of Second Language Proficiency
• DML 601 Digital Media Literacy (or other approved DML class) (3 units)
Option # 5: MA TESOL
MA TESOL in Partnership with UC Santa Cruz
Extension TESOL Certificate Program
UCSC Extension TESOL Certificate Program courses have content
equivalent to the following USF courses:
• IME 603 Applied Linguistics
• IME 611 Language & Culture
• IME 634 Assessment and Testing of Second/Foreign Language Proficiency
• IME 632 Structure of American English
• IME 698 Asian Americans: History, Culture, , Issues
ALL UCSC TESOL Certificate Courses (24 quarter units) would be accepted for
transfer to USF for a total of 14.07 semester units. Admitted students would then
complete the following 16 semester units at USF to complete the MA in TESOL
degree.
To complete an MA TESOL, students must take the following 5 USF
courses (15 semester units plus 1 Directed Study Course, 1 unit, a total of
16 courses):
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1. GEDU 603 Methods of Ed Research (3 units)
2. IME 668 Discourse, Pragmatics, & Language (3 units) or ME 610 Sociology of
Language (3 units)
3. IME 633 Preparation & Evaluation of TESOL Materials (3 units)
4. IME 630 TESOL Methods: Theory and Practice
5. IME 638 TESOL Field Project (3 units)
*Note: GEDU 603 is a pre-requisite and should be taken one semester prior to
IME 638
6. IME 698 Special Topics: [To be determined] (1 unit)
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Spring Semester: 2 courses (6 units)
IME 603 Applied Linguistics
IME 630 Methods of Teaching English to Speakers of Other
Languages: Theory and Practice
Fall Spring
Semester # 1 1. IME 632 Semester # 2 1. IME 603
2. IME 633 2. IME 630
3. IME 634
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USF International TESOL Certificate
Three Week Intensive Program: 140 Hours of Instruction
WK Monday Tuesday Wednesday Thursday Friday Saturday
#
1
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• Both the contents and the schedule are flexible and modifiable. We can tailor the
contents to meet the needs of the trainees.
• All classes are one-hour (50 minutes of instruction and a 10 minute break).
• Lunch break is from 1:00 to 2:00 PM, Monday Through Friday. Saturday lunch will be
served in the excursion site.
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• Demonstrate an understanding of language variation and cross-linguistic
differences
• Demonstrate Knowledge of first and second language development and the
development of bilingualism/multilingualism
• Use theory as a lens for thinking critically about social inequities in local/global
contexts.
• Be a knowledgeable consumer of educational research
• Be skillful in a wide range of instructional materials, approaches, and methods for
learners at different stages of development and from differing cultural and
linguistic backgrounds
• Use a wide range of assessment tools including informal/formal, individual/group,
formative/summative instruments
• Design, implement, and assess K-12, post-secondary, community programs
focused on multicultural language/literacy education in English
E. Assessment
As a unit, the School of Education has previously struggled to sustain processes for
direct assessment of program learning outcomes. A number of factors have contributed
to this, such as turnover and lack of staff positions dedicated to assessment support. To
address this issue, a Director of Assessment was hired in January 2016 to lead
assessment processes across the school. Currently, all programs are in the process of
editing or developing three key components of the assessment process: program
learning outcomes, a curriculum map, and an assessment plan for direct assessment of
each PLO. This work will be completed by the end of the spring 2018 semester. To be
clear, all programs have had learning outcomes and curriculum maps in the past. This
work is focused on ensuring these components are up- to-date and compliant with
accepted best-practices in assessment. The TESOL program has been focused on
completing program review this year and will take up completing this assessment work
in the fall of 2018. Given that there is only one lead faculty member for the entire
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TESOL program, working on program review while also developing new direct
assessment procedures would have sacrificed quality across these projects and the
general operations of the program.
That said, the TESOL program conducts assessment in a variety of ways. When
students matriculate, they are sent the student Entry Survey. This survey includes
information about the quality of the admissions process and the background of
matriculating students. When students graduate they are asked to complete the Exit
Survey. This survey includes information about program effectiveness, student
satisfaction, and learning outcomes. [E.1 TESOL Exit Surveys, E.2 TESOL Entry
Surveys].
Students in the TESOL MA Program are assessed through coursework and formal
processes such as the MA Field Project/Thesis culminating project. This culminating
project requires students to demonstrate the successful application of the program
learning outcomes. [E.3, Field Project Samples]
F. Admissions
The School of Education has the following application requirements of all students
including those specific to certain programs.
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4. MA and Credential applicants are expected to have a minimum GPA of 2.75.
5. Two current, signed letters of recommendation, noting suitability for graduate
work.
6. Current résumé.
7. A Statement of Intent — Applicants should address the following prompt in their
application: Outline the purpose for seeking admission to the specific School of
Education graduate program being chosen; include career and academic goals.
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• Offers extra Information Sessions and recruits undergraduate students from the
main USF campus (Hill Top) twice a year.
• Offers extra Information Sessions at our Downtown Campus twice a year.
• Recruits students from UC Berkeley Extension TESOL Certificate Information
Session in the spring and fall Information Session by informing the perspective
UC Berkeley TESOL Certificate about the articulation agreement between USF
and UC Berkeley Extension TESL Certificate Program.
• Recruits students from the graduating class of UC Berkeley Extension TESL
Certificate Program in the spring and fall semester.
• Recruits students from CATESOL State, Regional, and Chapter Conferences by
renting a booth in the publishing hall of the conference and distributing MA
TESOL brochures, meeting with perspective students, and answering questions.
The MA TESOL coordinator is usually accompanied by two to three student
ambassadors in these events.
• Recruits students from TESOL International Conference by using the same
techniques mentioned above.
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Figure F.2 TESOL Admission Trends
While the MA TESOL program is still one of the largest programs in the School of
Education, there has been a drop in enrollment and yield in the last year. Nevertheless,
the program is still the right size, and MA TESOL courses are rarely canceled due to
low enrollment. While we have been successful recruiting students from within
California and the entire United States, the number of international students has
declined due to the following reasons:
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2) The University spent a lot of resources advertising the online program. When
the online program closed, TESOL no longer benefited from those
advertisements
3) There has been significant change within the program – losing one full-time
professor, closing of the online program, opening and then closing the OC
branch.
4) Faculty - One FT faculty for the program (across 2 locations) Load/capacity
issues
5) Scholarship issues – full admission scholarships are rarely given to MA
TESOL students. In past four years, only one partial ($1400.00- one thousand
and four hundred dollars) and one single course admission scholarships were
given to MA TESOL students. In the fall of 2017 1.47% of TESOL MA
students received aid. As one point of comparison, in the same semester
24.39% of the IME MA population received financial aid.
• Group advising for new students in the Fall and Spring Orientation Sessions before
classes start. In these orientations, students are told about the schedule of courses, the
availability of courses they can take, their adviser, the number of courses they can take,
and the sequence of courses.
• Group advising is also done via e-mailing the students. After consulting the department
chair and MA TESOL coordinator, the program assistant e-mails new students and
recommends possible choices of courses for them.
• Currently, one full-time MA TESOL faculty, Dr. Popal, and one adjunct TESOL faculty,
Dr. Garcia, do all the advising for MA TESOL students. About 26 advisees are assigned
to Dr. Garcia and the remaining MA TESOL students are advised by Dr. Popal.
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• MA TESOL students are contacted by their advisers via e-mail or in person in the courses
that they take and they are encouraged to make an appointment with their advisor and
meet with their advisor individually. During the individual advising sessions, the adviser
provides a plan for the program completion based on student status (International or local
students), load (part-time or full-time student), and the student enrollment on one of the
seven strands. Here are two examples of advising sheet- one for our regular MA TESOL
student and one for MA TESOL student with an emphasis on DTTL/EKT:
MA in TESOL
Planning Grid
•
Fall Intersession Spring Summer Fall Spring
2017 2018 2018 2018 2018 2019
1. IME 634 Nothing 4. IME 603 6. IME 611 8. IME 620 10. IME 638
2. IME 633 5. IME 630 7. GEDU 603 9. ETK 614
3. IME 632
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Name: Hande Yildiz
1. IME 610 3. IME 611 5. IME 634 8. ETK 603 10. ETK 614
2. IME 603 4. ETK 602 6. IME 633 9. ETK 604 11. IME 638
7. IME 632
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Figure G.1, Graduation and Retention Data
The MA TESOL Program is satisfied with the graduation rates and the reason for the
fluctuation is the students plan for the completion of the program. Some students are on
a two-year track, others are on 18-month track, and the transfer students who take less
courses finish in one year.
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H. Careers
TESOL students can embark on careers as English language teachers, teacher
trainers, program directors, curriculum developers, private tutors and consultants across
a variety of contexts.
Graduates of the TESOL program are prepared to teach in the following settings:
• International institutions
• English in The workplace / businesses (ex. Google, Samsung)
• Private language schools (ex. ELS, St. Giles, Kaplan)
• Non-profit organizations (ex. Berkeley Public Library, Refugee Transitions)
• U.S. Government (ex. Peace Corps, Teach for America, Fulbright)
• K-12 public schools (with teaching credentials)
• Local community colleges
• Private and public universities
• 21st century schools and education technology
• Online education and distance learning
• Administration and program development
• Home schooling
• ESL textbooks and materials publishing company
Although we don’t have an official person or office to help our graduates with resume
and cover letter writing and placement services, the TESOL coordinator consistently
and continually helps our graduates with these services. Because of his efforts, our
students have been able to find employment the following twenty community colleges in
the Bay Area and surrounding cities:
Institution Location
College of Alameda Alameda
Laney College Oakland
Merritt College Oakland
Berkeley City College Berkeley
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San Francisco City College San Francisco
Skyline College San Bruno
San Mateo College San Mateo
Chabot College Hayward
Los Positos College Livermore
Diablo Valley College Pleasant Hill
Contra Costa College San Pablo
Canada College Redwood City
Ohlone College Fremont
Los Madonas College Pittsburg
San Jose City College San Jose
Mission College Santa Clara
Ever Green College San Jose
West Valley College Saratoga
Cabrillo College Aptos
Sacramento City College Sacramento
For example, at the College of Alameda eleven ESL instructors (Jack Flood, George
Irving, Amanda Price, Denise Urdang, Alex Wyman, Jeff Moran, Yi Guan, Emma
Donnelly, Jenny Lemper, Stefanie Ulrey, and Karah Parks) out of a total of 15 ESL
instructors are former USF MA TESOL graduates. Similarly, all five (Alex Lopez, Clair
Yao, Greg Sugajsky, Dream Wei, and Mahsa Tavakoli) of the Intensive English
Program at Skyline College are former graduates of the MA TESOL program.
In addition to community colleges, the MA TESOL coordinator has established
partnership with private language schools and refer our graduates to private schools
and Intensive English Programs in the California State University system. Here is a list
of private school where our former grades have been referred and found jobs:
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Organization Location
English Language Services (ELS) Oakland
International and Intercultural Center (IIC) San Francisco
Silicon Valley Intensive English Program San Mateo
St. Giles San Francisco
Kaplan San Francisco
English Education First (EF) San Francisco
Embassy English San Francisco
Advance English Academy San Francisco and Berkeley
American Academy of English San Francisco
CISL San Francisco San Francisco
ILSC San Francisco
EC English Language Centers San Francisco
The MA TESOL program has also established partnerships with overseas schools.
Here is a list of contacts and schools in other countries that we refer our students to:
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I. Students
The MA TESOL student body is very multicultural and multilingual. Most of our
international students come from China, but we also have had students from Korea,
Taiwan, India, Iran, Turkey, Saudi Arabia, Canada, Russia, Mexico, and Greece. The
native English speakers in the program are 99% white. There is a lack African American
student representation in the program, which follows national trends.
Figure I.1, TESOL Student Ethnicity Trend
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Student Profiles
3. Did your MA professor(s) help you with jobs referral, resume writing?
My adviser, Dr. Sedique Popal, helped me write my resume and cover letter and
referred to jobs and prepared me for job interview.
4. Please write anything else that you want the program reviewer to know.
TESOL MA in USF fulfilled my goal to be a TESOL expert equipped with both linguistic
theory and practical applications. Courses in MA TESOL are so practical and effective
that I can apply what I have learned to an ESL classroom almost immediately.
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Gregory Sugajski (Graduated May 2016)
I found a job position at a private language school while still at USF, and after
graduation was lucky enough to find a full time position at a local university, and so
have not needed professional references from my professors. However, my professors
have offered to provide them as necessary. Furthermore, I still receive emails from
former professors that alert me when potential job prospects at various universities
appear.
4. Please write anything else that you want the program reviewer to know.
It is my firm belief that my experience in the USF MA TESOL program has positively
impacted my personal and professional career. The program is ideally situated and
provides a comprehensive and effective framework for anyone who is willing to work
hard and wants to become a fully realized TESOL/ESL instructor.
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Mahsa Tavakkoli (Graduated in May 2017)
The highlights of my MA are having the chance to get to know great professors and
classmates, building friendships, knowing myself more as a teacher and scholar.
3. Did your MA professor(s) help you with jobs referral, resume writing?
Dr. Popal helped me with job referral, resume, cover letter and reference letter for
employment. He has been one of the reasons that I graduated. He motived us during
these two years and he provided all the resources that we need to be successful.
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Clair Marie Yeo (Graduated in December 2015)
3. Did your MA professor(s) help you with jobs referral, resume writing?
My MA professors helped me with job referrals and were happy to be a reference for
my employment.
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Sabrina Irvin (Graduated in December 2002)
Program at USF?
. What I remember the most about my experience in the program is the fact that I
always got help from my professors, no matter what I needed or when I needed it. I will
never forget the time when I called one of our program coordinators late in the evening
because I was having technology-related questions and my message was answered
within 20 minutes. I also liked the fact of having small groups as it helped me share my
thoughts more frequently and openly. My most favorite memory though, was having Dr.
Popal as my professor as he made the classes very engaging and fun.
3. Did your MA professor(s) help you with jobs referral, resume writing?
I was lucky to find a job right after graduation and the USF professional center
helped me with my resume writing and my cover letter. As soon as I started working I
realized that the TESOL program could have been improved by offering more
opportunities for students to practice teaching ESL at different levels and schools. I was
only able to observe two different teachers but didn´t get a chance to either prepare any
teaching materials or practice in front of a real class. This became a real issue for my
professional development as the school that hired me did not offer a mentor program at
the time. I think if I had had the opportunity to practice teaching ESL in a classroom that
would have made my transition to work easier. Overall, my experience at USF was very
fruitful and enjoyable.
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Martin Rodriquez (Graduated in December 2016)
The classes are on weekends and some classes are offered late in the afternoon- 7:00
PM on week days. This was an excellent schedule for me because I was able to work
and come to school at the same time.
3. Please write anything else that you want the program review to know
I thank USF MA TESOL program for all the support that it provides to the
students. I am proud that I made the right decision and studied at USF. One of the
things that I like about USF is its helpful librarians who are there to help 24/7. I worked
on my assignments and the librarians supported me. They communicated with me by
chatting, phone, and even text messages. All in all, I liked 90% of my; the only
suggestion I have is to extend the MA Thesis/Field Project length.
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Stacy Wenzel
2.. What were/have been the highlights of your MA TESOL program at USF?
The highlight of the TESOL program was taking classes with Dr. Popal. His knowledge,
organization, positivity and enthusiasm were the primary reasons that the program was
so valuable for me. He finds the right balance between exposing students to a wide
range of topics and also making sure that students master and remember key concepts.
I work with a colleague who also completed the program, and we both remember similar
concepts from our classes with Dr. Popal. Dr. Popal uses research-based techniques to
help students understand, synthesize and remember concepts. One effective technique
he uses is to give a short (ungraded) quiz at the beginning of about 50% of the class
sessions. Having to recall information without looking at notes and then reviewing
immediately after is an effective study technique that I learned about independent of my
classes with Dr. Popal.
3. Please write anything else that you want the program reviewer to know.
This review is about the TESOL program. I also want to comment how much I
appreciated the support from Dr. Popal and Dr. Maniates as I considered switching from
the Masters in Teaching Reading to the Masters in TESOL. I am passionate about both
subject areas, and this was a difficult decision for me. In the end, I decided to obtain my
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Masters in Teaching Reading and the TESOL certificate. I am so grateful for the time
and energy that both professors contributed to my decision, and I am happy with my
decision. They both helped me select classes that met my goals. Also, the staff (Yunuen
Gutierrez, Peter Cole and Lisa Klope) at USF were so helpful. I feel that the staff
(teaching and non-teaching staff alike) uphold the values and mission of USF.
I refer to the positive impact that Dr. Popal had on my experience in the TESOL
certificate. Dr. Maniates was equally instrumental to my success and learning at USF.
Both professors are phenomenal. I cannot believe the good fortune I had to be able to
benefit from the instruction, mentorship and support from these professors.
Lastly, I am grateful that Dr. Maniates and Dr. Popal encouraged me to seek learning
outside the university as well as within USF. Both professors encouraged me to attend
conferences. Attending the international TESOL conference and a local CATESOL
conference were instrumental in my learning and research. If the professors had not
encouraged me to attend conferences, it would not have occurred to me to do so.
J. Faculty
The MA TESOL program currently has one full time term faculty member, Dr.
Sedique Popal, who also coordinates the program. There are also three adjunct
professors- Dr. Luz Garcia, Dr. Yi Guan, and Dr. Kenneth Van Bik. Faculty vitae can be
found in Appendix J.1, TESOL Faculty CV.
All faculty members hold doctorate degrees in linguistics and/or education. The
MA TESOL faculty is ethnically, racially, religiously and linguistically diverse and they
represent different communities: Chicana/Latina (Dr. Luz Garcia), Far East Asian and
Muslims (Dr. Popal), and South East Asians (Dr. Guan and Dr. Van Bik). There are two
female and two male faculty.
Teaching
Our MA TESOL professors are excellent teachers and researchers, with
expertise in the courses they teach. They have extensive experience in conducting
research and teaching: the program coordinator has international teacher training
experience. He has traveled to South Korea 13 times in the past seven years and has
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taught and train teachers in China, Germany, Afghanistan, and Pakistan. Three other
professors have both taught English as a Second Language (ESL) and have trained
teachers at local universities in the Bay Area. All of our professors are committed
teachers who love working with our students. In fact, Professor Popal has been
recognized more than once for being an outstanding adjunct instructor (before he
gained full-time status).
USF uses a teaching effectiveness survey called Blue, which is electronically
sent to every student in every semester. The program consistently receives higher
scores than the average of the School of Education. For the purposes of this report, we
are including the most recent Department report from fall 2017 (J.2, BLUE IME
Department Report fall 2017). In terms of teaching assignments, the coordinator
consults with the faculty about their teaching preferences as well as School and
Department needs and discusses their interests in the light of the program’s needs. In
addition, course enrollment is another factor that is taken into consideration.
• Kenneth Van Bi
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o Sociology of Language
o Applied Linguistics
o Language and Culture
o TESOL Theory and Practice
o Research in First and Second Language Acquisition
o Assessment and Testing of Second Language
o TESOL MA/Thesis Field Project
• Yi Guan
o Research in First and Second Language Acquisition
o TESOL MA/Thesis Field Project
• Luz Garcia
o TESOL MA/Thesis Field Project
Research
The following chart shows areas of research and interest of the MA TESOL
faculty:
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Ken Van Bik Adjunct Professor • Continuum of the Richness of Languages
and Dialects in Myanmar
• Language Change
• The Syntax, Morphology, and Culture of
Hakha Lai
• Historical Linguistics
• Sino-Tibetan Languages
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K. Governance
The School of Education leadership team is comprised of the Dean and two
associate deans:
Dean of Education: Since 2017, Dr. Shabnam Koirala-Azad is the Dean of the School of
Education. She has been a faculty member within the School of Education for twelve
years and served in the Associate Dean role for the last three and a half years. As
faculty, she introduced a comparative framework to educational research and
scholarship in the School of Education, she served as the department Chair of the
Department of International and Multicultural Education and co-founded the first
graduate program in Human Rights Education in the United States. As Associate Dean,
she oversaw academic affairs, fiscal operations, admission, external relations, and other
strategic initiatives. Dr. Koirala-Azad also contributed to development initiatives by
securing one of the school's largest gifts for student scholarships. Dr. Koirala-Azad
brings with her a strong record of commitment to the advancement of the School of
Education and a deep understanding of its mission and operations. Dr. Koirala-Azad’s
research explores social and educational inequities through a transnational lens.
Through ethnography and participatory research, her work critically examines the
experiences of South Asian students and families in schools and society, as they
experience shifting identities and navigate through structural inequities in various
geographic, social and political spaces. By examining their realities in both home and
host country contexts, she offers new ideas for transnational social action and highlights
methodologies that directly address concerns with power and representation. As a
mother-scholar, she is also interested in scholarship with an asset-based understanding
of how mothering enriches careers in academia
Associate Dean for Academic & Administrative Affairs and Director of McGrath Institute
for Jesuit Catholic Education: Dr. Mike Duffy is an Associate Dean and Director of the
McGrath Institute for Jesuit Catholic Education. His research areas include; Catholic
social thought, Mission and Identity in Jesuit Higher Education, Catholic Identity, Justice
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programming in Catholic Schools, Social analysis through international immersion
programs and service learning activities
Associate Dean for Academic Affairs and School Partnerships: Dr. Cheryl Jones-Walker
is an Associate Dean and Associate Professor in the Teacher Education Department.
She began her professional career as a fourth grade teacher in the Bronx, NY, and she
continued teaching in a Boston area independent school and then internationally in
Gabon, Central Africa. Prior to doctoral work at the University of Pennsylvania Graduate
School of Education, she worked at the Center for Collaborative Education in Boston, a
non-profit organization committed to improving urban K-12 education. Cheryl is on leave
from Swarthmore College where she has an appointment as an associate professor in
the Educational Studies and Black Studies.
TESOL Governance:
The MA TESOL program is part of IME Department whose professors share a
commitment to collective decision-making, and to a consensus process that fosters
inclusion and active engagement of all department members. IME Department utilizes a
horizontal leadership model to ensure that all professors feel included in the decision-
making process and that department responsibilities are shared by all and are not solely
the responsibility of the chair. The IME faculty and staff share a great pride in the
department’s commitment to and success in using consensus building. It has helped to
build a remarkable sense of community and collegiality in the department. We have a
high degree of confidence in our governance structure and processes.
The IME Chair term is two to three years, and rotates among department
members based on how long they have been in the department. Although the chair
sometimes invites members to do particular tasks, and is responsible for keeping an
eye on the equitable distribution of labor, almost all work within the department is
decided collectively, as needs are announced and faculty members volunteer to
address them. (K.1 SOE Organizational Chart).
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L. Staff
The IME Department has one Program Assistant, Yunuen Gutierrez, who is an
essential member of our community and greatly contributes to the smooth operation and
development of the Department. As a native to the SF Bay Area, Yunuen brings her
knowledge of the local context along with her expertise in the areas of TESOL and
education more broadly to our department. She is a phenomenal support to our faculty
and to our students who rely on her for communications and department updates, as
well as general navigation of IME and SOE. An important part of her responsibility in the
department is to support doctoral students towards graduation. While Yunuen’s primary
appointment serves the IME department, she also fulfills duties for the Institute for
Catholic Education Leadership (ICEL).
The university’s campus support for technology seems to meet the MA TESOL
Program’s teaching needs. All of our TESOL faculty use some form of computer
medium for teaching. Many use Google Slides/PowerPoint to conduct their lectures,
Canvas to post important course content and facilitate online interactions, and integrate
multi-media into their teaching. These technology-assisted pedagogical tools have
enriched the teaching experience for those who use them. Professors who utilize
learning software are adequately supported. We have no current plans for increasing
technology use in the classroom.
Generally speaking, we provide our students with solid training in online
secondary research skills, and adequate training in conducting primary research via
computer technologies. The computer hardware and software, as well as the technical
support, provided by USF adequately support our needs.
Library
The department is for the most part satisfied with Gleeson Library’s services,
especially with the enhancement of access to electronic holdings over recent years.
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Few faculty members report relying exclusively on the somewhat modest holdings of the
library alone, but instead make much use of interlibrary loan and electronic holdings,
which extend the library’s reach. The electronic journal holdings (that represent our
interdisciplinary fields) are adequate at this point, and we do not expect resource
difficulties as long as they are maintained at their current level.
Facilities
The current instructional and research/creative work facilities are for the most
part adequate for Departmental needs. The full-time TESOL professor has adequate
office space in the School of Education, and the adjunct professors use the conference
rooms to meet students during their office hours.
The last couple of years have seen improvements to the School of Education
building, such as creating a faculty area where we have our mailboxes and seating. In
addition, the school created a “Learning Commons” as a study space for students,
curriculum resource center, and meeting area. The intent behind both of these spaces
was to help build community among faculty, students, and staff. In response to IME
student complaints about insufficient meeting and/or gathering spaces, we have made
several rooms available as “writing rooms” for both Masters and Doctoral students to
use on Teaching Weekend Saturdays.
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graduates to them. Evidence of our success also lies in having our former students in
the position of leadership in the community colleges, state universities IEP (Intensive
English Programs), and private schools in the Bay Area and around the country.
Another evidence of success is the scholarship, currency, and leadership of our
graduates in TESOL conferences and conventions statewide and locally. In the TESOL
Chapter Conference on February 3, 2018, six presenters were USF MA TESOL current
and former students.
The program review also shows that the MA TESOL Program often seems
separate from the rest of the IMA department. More discussion needs to take place to
address this issue and/or create a separate department for MA TESOL program.
B. Faculty:
Because of the retirement and personnel changes, the program has only one full-
time, term faculty. To coordinate the program more efficiently and effectively, there is an
immediate need for a permanent, tenure- track faculty with a doctorate degree in
applied linguistics and hands-on ESL teaching experience, teaching adult learners of
English as second/foreign language. Currently, the only full-time faculty has to teach
three courses, advise about 60 students, chair dissertation committees, attend faculty
meetings, participate in faculty retreats, recruit students from TESOL and CATESOL
conferences, present in all Open Houses, Info sessions, and Q&A sessions, and
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coordinate the Hill Top and branch compasses MA TESOL programs. As result of all
these responsibilities, there is a lack of representation of TESOL faculty in school wide
committees.
C. Recruitment Scholarships:
While the SOE has a limited number of recruitment scholarships, they are
primarily given to IME and HRE students. In the past four years, only two MA TESOL
students were granted scholarships. The program should be given its own allocation of
recruitment scholarships/budget to incentivize new students to choose MA TESOL
program in the school of education.
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