Session 1 METHODS AND TYPES OF COMMUNICATION Check Point Eons 1 Which of the following is not a method of communication ? (@ Face-to-face informal communication (b) e-mail (0) social network _HA) Moral support (CBSE Sample Paper ‘Vern 5, 24 ple Pap De Which is disadvantage of Verbal Communication ? (a) It is an easy mode of communication in which you can exchange ideas (b) To keep changing your interaction as per the other person's response (©) Quick response 28 Difficult to understand if the right words are not used takes place between two individuals. (a) Written communication [CBSP. Sample Paper Te [CBSE Sample Paper Terwn 5, (b) Public communication Ac Interpersonal communication (d) Small group communication ‘The final component in the communication process is , which defines the receiver's response to the sender edback (a) Decoding (b) Request Dre (d) Response [CBSE Sample Paper Term I, 221-22 Which of the following is NOT an element of communication process cycle ? (a) Channel (b) Receiver (0) Sender Aoi time ICBSE Sample Paper Term Which of the following is NOT an element of communication within the communication process cycle ? [CBSE Sample Paper Term L 2121-22] (@) Channel (b) Receiver (c) Sender AiTime Name different forms of communication Which of the following makes the most contribution in communication as a whole ? (a) Voice (b) voice tone (0 words Ady Body language Rohit raised his hand to greet his uncle coming from distance. What type of non-verbal communication is this ? [CBSE Sample Paper Term L M2122} Ley Gesture (b) Expression (0) Body language (a) Eye movement 10. Out of the following, which one is the least expensive form of communication ? Aff Verbal/oral communication (#) non-verbal communication (©) Written communication (d) visual communication 11. Out of the following, which one is the most durable form of communication ? (a) Verbal/oral communication (b) non-verbal communication ey Written communication (d) visual communication 12 In style of communication, spoken words or speech play the role of conveying the message(s) a) Visual (0) Non-verbal _ AS Verbal (¢ Written, \INFORMATION TECHNOLOGY-« A.12 13. In__ style of communication, cues like onveyind te Secusta cues like gestures, body language, voice-tone ete PHY the role of Non-verbs " a SF Non-verbal (0) Verbal (Written (d) Visual | ____ communication is the use of body language, gestures and facial expressions to convey information to other. ye {Chst Sample Paper Term 1, 2021-23 (@) Verbal (b) Written fof Non-Verbal (a) Visual 15, ____ is an example of verbal communication (@) E-mail (b) Letter Ag Phone call (a) News letter : [CBSE Sample Paper Term 1 2021-23) 16. In _ style of communication, images, graphics, posters: logo, colors, sign-boards etc. play the role of conveying the message(s) across: (a) Non-verbal (b) Verbal (c) Written Aas Visual H. In___style of ‘communication, lengthy, descriptive, printed/written formation play the role of conveying the message(s). (a) Non-verbal (b) Verbal (o Written (@ Visual ication is not suitable for conveying lengthy messages ? (d) Visual 18. Which style of communi { Non-verbal (b) Verbal (¢) Written E 1 Which style of communication if used as a reinforcement aid for other forms of communication ? A (a) Non-verbal () Verbal (c) Written (@) Visual R20. Which style of ‘communication is useful for instant ‘communication ? T (a) Non-verbal un Verbal (o Written (@ Visual & 2 Which style of communication is useful for conveying message even when language is not known ? (Non-verbal (b) Verbal (©) Written (@ Visual 22. Which style of communication '§ the most time-consuming of all ? (a) Non-verbal (b) Verbal Ue ‘Written (d) Visual 34, Rahul lives at a hostel in Goa. He calls his mother who lives in Bangalore, to get her approval for the pinic to Mumbai. However “due to a phone line outage, his mother was unable to understand ‘me enrage(d) What other means can he use to obtain his mothers and respond to him. He becal immediate approval ? (a) Fax (b) Letter () Email (a) Message through @ friend [CBSE Sample Paper Term 1, 2021-22] ah, Which ofthe following is not a form of writen ©o nication ? (a) Circulars (b) Reports Sy Sbsiae (@) SMS [CBSE Sample Paper Term 1, 202122] 84 Which of the following types ‘of Communication is non-flexible and requires proficiency of the gender? [CBSE Sample Paper Term I 2021-2) (@) Oral communication (#) Written communication (@ Non-verbal communication (0) Verbal communication i ————“cpu's ese aIMpUrLance OF teedback, eck Point AAT L plays an important role in communication as it tells both sender and Teceiver, how the message was interpreted Media (b) Source (c) Courtesy (d) Feedback [CBSE Sample Paper Term J, 2021-27 ny It tells both the source and the receiver, how their messages are being interprete(d). (a) Communication (b) Feedback (c) Active listening (4) The use of jargon [CBSE Sample Paper Term I, 2021-2] 3. A_____ feedback follows a preset format or structure using which the receiver frames and sends it. gy Formal (b) Informal (c) Descriptive (d) Non-descriptive 4, A feedback is spontaneously framed and does not have a specific structure. (a) Formal Informal (c) Descriptive (@) Non-descriptivePao —__ A.17 Session 2: FEEDBACK IN COMMUNICATION 5. A feedback e ick provides some information without detailed analysis or conclusions. (a) Formal (b) Informal (0) Descriptive SA Non-descriptive 6. A_____ feedback eae provides detailed analysis, documented and expressive comments with some Mf Formal (®) Informal (©) Descriptive (@) Non-descriptive sar is specific information, in the form of written comments or verbal conversations at help the learner understand what she or he needs to do in order to improve. (a) Descriptive (©) Specific Gene! (c) General (@ Sign [CBSE SP Term I 2021-22} 8. Feedback such as “good job” or “you did great.” Are kind of which feedback (a) Descriptive feedback (®) Specific Feedback Jef General feedback (@) Informal feedback [CBSE Sample Paper Term I. oA feedback pinpoints a thing or issue or a point without talking about general overview. (a) Non-specific (a) Formal (b) Informal _ 2 Specie 10. A feedback talks about the whole thing while giving a general overview. (a) Formal (0) Informal (c) Specific _ Bi Nor-specific Cf ssignment —£ What is the importance of feed! What are the characteristics of effective feedback ? What are different types of feedback ? Give example sentences to support your answer. What types of feedbacks can you use for giving instant feedback ? Why ? What type of feedback should be used when itis to be stored for some legal purpose ? Why ? back in communication ? YR ene ACTIVITY 1. Go through the following feedback sentences and try to categorise them as formal and informal feedback. : (i) “Very good!”, (ii) “You have made us ‘YZ school (io) “It gives me a pleasure to announce X .ces and try to cal proud.”, (ii) “You won”, 1 as winner of this competition.” Go through the following feedback senten« tegorise them as specific and non-specific feedback. 4 iATaw tn oo Congrats.” wel that is really