Installation and Upgrade Guide for the

Cisco Secure Access Control System 5.2

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Text Part Number: OL-21574-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
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OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required
to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not
installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to
comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable
protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital
devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television
communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its
peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

• Turn the television or radio antenna until the interference stops.

• Move the equipment to one side or the other of the television or radio.

• Move the equipment farther away from the television or radio.

• Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits
controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

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Installation and Upgrade Guide for the Cisco Secure Access Control System 5.2
Copyright ©2005-2010 Cisco Systems, Inc. All rights reserved.
 C O N T E N T S

Preface vii

Audience vii

Document Organization viii

Installation, Upgrade, and Migration Scenarios viii

Document Conventions x

Safety Warnings x

Product Documentation xvi

Documentation Updates xvii

Obtaining Documentation and Submitting a Service Request xvii

CHAPTER 1 Understanding the ACS Server Deployment 1-1

Deployment Scenarios 1-1

Small ACS Deployment 1-1
Split ACS Deployment 1-2
Medium ACS Deployment 1-3
Large ACS Deployment 1-3
Dispersed ACS Deployment 1-4
Understanding the ACS Server Setup 1-5
Primary Server 1-5
Secondary Server 1-6
Logging Server 1-6

CHAPTER 2 Introducing the Cisco 1121 Secure Access Control System Hardware 2-1

Product Overview 2-1

CSACS-1121 Series Appliance Overview 2-1
Product Serial Number Location 2-3
Cisco Product Identification Tool 2-3
Hardware Features 2-4
CSACS-1121 Appliance Front-Panel View 2-4
LEDs on CSACS-1121 Front Panel 2-5
CSACS-1121 Appliance Back-Panel View 2-5
LEDs on the CSASC-1121 Rear Panel 2-6
Input/Output Ports and Connectors 2-6
Regulatory Compliance 2-7

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CHAPTER 3 Preparing to Install the Cisco 1121 Secure Access Control System Hardware 3-1

Safety Guidelines 3-1

General Precautions 3-2
Safety with Equipment 3-3
Safety with Electricity 3-3
Preventing Electrostatic Discharge Damage 3-5
Lifting Guidelines 3-5
Preparing Your Site for Installation 3-6
Site Planning 3-6
Rack Installation Safety Guidelines 3-7
Site Environment 3-8
Airflow Guidelines 3-8
Temperature and Humidity Guidelines 3-9
Power Considerations 3-9
Method of Procedure 3-10
Unpacking and Checking the Contents of Your Shipment 3-11
Cisco Information Packet and Warranty 3-11
Required Tools and Equipment 3-13
Installation Checklist 3-13
Creating a Site Log 3-14
Ethernet and Console Port Considerations 3-15

CHAPTER 4 Installing the Cisco 1121 Secure Access Control System Hardware 4-1

Rack-Mounting Configuration Guidelines 4-1

Mounting the CSACS-1121 Series Appliance in a 4-Post Rack 4-2
4-Post Rack-Mount Hardware Kit 4-3
Installing the Slide Rails in a Rack 4-3
Installing the Appliance into the Slide Rails 4-6
Connecting Cables 4-7
Connecting the Network Interface 4-8
Connecting the Console 4-10
Connecting the Keyboard and Video Monitor 4-11
Cable Management 4-12
Powering Up the CSACS-1121 Series Appliance 4-12
Checklist for Power Up 4-12
Power-Up Procedure 4-13
Checking the LEDs 4-14
Preparing to Transport the Rack Cabinet 4-14

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Removing or Replacing the CSACS-1121 Series Appliance 4-15

Removing a CSACS-1121 Series Appliance 4-16
Replacing a CSACS-1121 Series Appliance 4-16

CHAPTER 5 Installing and Configuring the Cisco Secure Access Control System with CSACS-1121 5-1

Installation Using the CSACS-1121 Series Appliance 5-1

Installing the ACS Server 5-2

Running the Setup Program 5-2
Verifying the Installation Process 5-4
Resetting the Administrator Password 5-5

Reimaging the ACS Server 5-6

CHAPTER 6 Installing ACS in a VMware Virtual Machine 6-1

Virtual Machine Requirements 6-1

Evaluating ACS 5.2 6-2

Configuring the ESX 3.5 or 4.0 Server 6-2

Configuring the VM 6-4

Preparing the VM for ACS Server Installation 6-7

Configuring the VM Using the DVD Drive 6-7
Installing the ACS Server 6-9

VMware Hardening Requirements 6-10

CHAPTER 7 Upgrading the Cisco Secure Access Control System 7-1

Upgrading an ACS Deployment from 5.1 to 5.2 7-2
Upgrading the Log Collector Server 7-3
Upgrading the Secondary Servers 7-6
Upgrading the Primary Server 7-8
Upgrading the PKI Data and Certificates 7-9
Promoting a Secondary Server to Primary 7-10
Upgrading the ACS Monitoring and Report Viewer 7-10
Restoring the Monitoring and Report Viewer Data After Upgrade 7-11
Upgrading the Database 7-11
Upgrading the Reports 7-11
Upgrading an ACS Server from 5.1 to 5.2 7-11

Backing Up and Restoring ACS Application 7-12

Upgrading an ACS Server from 5.0 to 5.1 7-13

Applying ACS Patch 7-14

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CHAPTER 8 Post-Installation Tasks 8-1

Licenses 8-1
Types of Licenses 8-2
Auto-Installation of the Evaluation License 8-2

Accessing the Web Interface 8-3

Logging In 8-3
Logging Out 8-4
Configuring ACS 8-5

APPENDIX A Troubleshooting A-1

Troubleshooting Overview A-1

Problem Solving A-2

Troubleshooting the Power and Cooling Systems A-3
Environmental Reporting Features A-3
Troubleshooting Adapter Cards, Cables, and Connections A-4

Reading the LEDs A-5

Front-Panel LEDs A-5
Back-Panel LEDs A-6
Product Serial Number Location A-7
Cisco Product Identification Tool A-7

APPENDIX B Site Log B-1

APPENDIX C Maintaining the Cisco 1121 Secure Access Control System C-1
Maintaining Your Site Environment C-1
General Exterior Cleaning and Inspection C-2
Appliance C-2
Cables and Connectors C-2
Adapter Cards C-2
Cooling C-3
Temperature C-3
Humidity C-4
Altitude C-4
Electrostatic Discharge C-4
Electromagnetic and Radio Frequency Interference C-5
Magnetism C-5
Power Source Interruptions C-5

INDEX

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 Preface

Published August 10, 2010, OL-21574-01

This guide describes the system requirements, installation, upgrade, configuration, troubleshooting, and
maintenance process for the Cisco Secure Access Control System 5.2 (ACS 5.2).
ACS 5.2 consists of an ACS 5.2 server, Application Deployment Engine operating system (ADE-OS),
and ACS 5.2 software.
The ADE-OS and ACS 5.2 software run either on a dedicated Cisco 1121 Secure Access Control System
(CSACS-1121) Series appliance or on a VMware server. However, ACS 5.2 continues to support
CSACS-1120 appliances that you have used for ACS 5.1 and that you would like to upgrade to ACS 5.2.
For VM-based installations, you need to configure the VM environment to meet minimal system
requirements as well as install the ACS 5.2 software. The supported VMware versions are ESX 3.5 and
4.0.
ACS 5.2 is compatible with ADE-OS 1.2. If you are using ACS 5.0, you must upgrade to this ADE-OS
version as part of the ACS 5.2 upgrade.
Warranty, service, and support information is located in the Cisco Information Packet that shipped with
your appliance.

Audience
This guide is designed for personnel who install and configure the CSACS-1121 appliance, and install
ACS 5.2 software on the CSACS-1121 appliance or on a VMware server, or who upgrade to ACS 5.2
with CSACS-1120 or a VMware server. To use this hardware publication, you should be familiar with
networking equipment and cabling, and have a basic knowledge of electronic circuitry and wiring
practices.

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030

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 Preface

Document Organization
This guide contains:
• Chapter 1, “Understanding the ACS Server Deployment”—Provides an overview of ACS server
deployments and their components. Read this chapter for planning a new ACS deployment.
• Chapter 2, “Introducing the Cisco 1121 Secure Access Control System Hardware”—Provides an
overview of CSACS-1121 hardware.
• Chapter 3, “Preparing to Install the Cisco 1121 Secure Access Control System
Hardware”—Describes the safety instructions, site requirements, and tasks to perform before
installing CSACS-1121.
• Chapter 4, “Installing the Cisco 1121 Secure Access Control System Hardware”—Provides
instructions on rack-mounting configuration, mounting CSACS-1121, connecting cables, powering
up the appliance, and removing and replacing the appliance.
• Chapter 5, “Installing and Configuring the Cisco Secure Access Control System with
CSACS-1121”—Describes how to install ACS for the first time with CSACS-1121.
• Chapter 6, “Installing ACS in a VMware Virtual Machine”—Describes how to install ACS using
VMware ESX.
• Chapter 7, “Upgrading the Cisco Secure Access Control System”—Describes how to upgrade an
ACS server from 5.1 to 5.2 and how to upgrade an ACS 5.1 deployment to 5.2.
• Chapter 8, “Post-Installation Tasks”—Provides information on installing an ACS license and a list
of configuration tasks to perform after installation.
• Appendix A, “Troubleshooting”—Provides some techniques for troubleshooting the initial
CSACS-1121 startup.
• Appendix B, “Site Log”—Provides recommendations for maintaining a site log to record all actions
related to installing and maintaining CSACS-1121.
• Appendix C, “Maintaining the Cisco 1121 Secure Access Control System”—Provides
recommendations on maintaining the CSACS-1121 Series appliance after installation.

Installation, Upgrade, and Migration Scenarios

Table 1 lists some common scenarios that you would use for the installation, upgrade, or migration to
ACS 5.2. For each of the scenarios, references to the respective chapters or guides are provided in the
same order that you must follow.

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 Preface

Table 1 Installation, Upgrade, and Migration Scenarios

Scenario Reference
Installing ACS for the first time using the CSACS-1121 1. Chapter 2, “Introducing the Cisco 1121 Secure Access Control
appliance System Hardware”
2. Chapter 3, “Preparing to Install the Cisco 1121 Secure Access
Control System Hardware”
3. Chapter 4, “Installing the Cisco 1121 Secure Access Control
System Hardware”
4. Chapter 5, “Installing and Configuring the Cisco Secure Access
Control System with CSACS-1121”
5. Chapter 8, “Post-Installation Tasks”
Installing ACS for the first time with a VMware server 1. Chapter 6, “Installing ACS in a VMware Virtual Machine”
2. Chapter 8, “Post-Installation Tasks”
Upgrading from ACS 5.1 to 5.2 1. Chapter 7, “Upgrading the Cisco Secure Access Control
System”
Migrating from ACS 4.2 on the same hardware platform 1. Back up the ACS 4.2 data from the CSACS-1120 Series
(CSACS-1120 Series appliance) appliance and restore the data on an intermediate migration
machine.
This intermediate migration machine must be a windows server.
See the ACS 5.2 Migration Guide at:
http://www.cisco.com/en/US/docs/net_mgmt/
cisco_secure_access_control_system/5.2/migration/guide/
Migration_Book.html.
2. Perform a clean installation of ACS 5.2 on the CSACS-1120
appliance. See Chapter 5, “Reimaging the ACS Server.”
3. Perform migration of data from ACS 4.2 to ACS 5.2 according
to the instructions provided in the ACS 5.2 Migration Guide.
See http://www.cisco.com/en/US/docs/net_mgmt/
cisco_secure_access_control_system/5.2/migration/guide/
Migration_Book.html.
Migrating from ACS 4.2 on different hardware platform 1. Perform initial installation of ACS 5.2 on either a CSACS-1121
Series appliance or VMware server.
– To install ACS 5.2 on a CSACS-1121 appliance, see
Chapter 5, “Installation Using the CSACS-1121 Series
Appliance.”
– To install ACS 5.2 on a VMware server, see Chapter 6,
“Installing ACS in a VMware Virtual Machine.”
2. Perform migration of data from ACS 4.2 to ACS 5.2 according
to the instructions provided in the ACS 5.2 Migration Guide.
See http://www.cisco.com/en/US/docs/net_mgmt/
cisco_secure_access_control_system/5.2/migration/guide/
Migration_Book.html.

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 Preface

Document Conventions
This guide uses the following conventions to convey instructions and information.

Item Convention
Commands, keywords, special terminology, and boldface font
options that should be selected during procedures
Variables for which you supply values and new or italic font
important terminology
Displayed session and system information, paths screen font
and file names
Information you enter boldface screen font
Variables you enter italic screen font
Menu items and button names boldface font
Indicates menu items to select, in the order you Option > Network Preferences
select them.

Note Means reader take note. Notes contain helpful suggestions or references to material not covered in
the manual.

Caution Means reader be careful. In this situation, you might do something that could result in equipment
damage or loss of data.

Safety Warnings
Safety warnings appear throughout this publication in procedures that, if performed incorrectly, might
harm you. A warning symbol precedes each warning statement. The safety warnings provide safety
guidelines that you should follow when working with any equipment that connects to electrical power
or telephone wiring. Included in the warnings are translations in several languages.
For detailed information about compliance guidelines and translated safety warnings, see Regulatory
Compliance and Safety Information for the Cisco 1121 Secure Access Control System.

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Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar
with standard practices for preventing accidents. Use the statement number provided at the end of
each warning to locate its translation in the translated safety warnings that accompanied this
device. Statement 1071

SAVE THESE INSTRUCTIONS

Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan
veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij
elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard
praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de
waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd,
wilt raadplegen.

BEWAAR DEZE INSTRUCTIES

Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA

Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin
käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu
onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen
mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien
lausuntonumeroiden avulla.

SÄILYTÄ NÄMÄ OHJEET

Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant
entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez
conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des
avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil,
référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.

CONSERVEZ CES INFORMATIONS

Warnung WICHTIGE SICHERHEITSHINWEISE

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen
führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen
und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder
Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten
Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.

BEWAHREN SIE DIESE HINWEISE GUT AUF.

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 Preface

Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle
persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli
relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti.
Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le
traduzioni delle avvertenze riportate in questo documento.

CONSERVARE QUESTE ISTRUZIONI

Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER

Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du
begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med
elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten
av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med
denne enheten.

TA VARE PÅ DISSE INSTRUKSJONENE

Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de
lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos
perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de
prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para
localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.

GUARDE ESTAS INSTRUÇÕES

¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD

Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular
cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los
procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el
número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña
a este dispositivo.

GUARDE ESTAS INSTRUCCIONES

Varning! VIKTIGA SÄKERHETSANVISNINGAR

Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada.
Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och
känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av
varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer
denna anordning.

SPARA DESSA ANVISNINGAR

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Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA

Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões
corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os
circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o
número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de
segurança traduzidos que acompanham o dispositivo.

GUARDE ESTAS INSTRUÇÕES

Advarsel VIGTIGE SIKKERHEDSANVISNINGER

Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for
legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de
involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til
undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de
oversatte advarsler, der fulgte med denne enhed.

GEM DISSE ANVISNINGER

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 Preface

Product Documentation
Note We sometimes update the printed and electronic documentation after original publication. Therefore,
you should also review the documentation on http://cisco.com for any updates.

Table 2 lists the product documentation that is available for ACS 5.2 on Cisco.com. To find end-user
documentation for all products on Cisco.com, go to: http://www.cisco.com/go/techdocs
Select Network Management > Security and Identity Management > Cisco Secure Access Control
Server Products > Cisco Secure Access Control System.

Table 2 Product Documentation

Document Title Available Formats

License and Documentation Guide for the Cisco http://www.cisco.com/en/US/products/ps9911/
Secure Access Control System 5.2 products_documentation_roadmaps_list.html
Migration Guide for the Cisco Secure Access http://www.cisco.com/en/US/products/ps9911/
Control System 5.2 prod_installation_guides_list.html
User Guide for the Cisco Secure Access Control http://www.cisco.com/en/US/products/ps9911/
System 5.2 products_user_guide_list.html
CLI Reference Guide for the Cisco Secure http://www.cisco.com/en/US/products/ps9911/
Access Control System 5.2 prod_command_reference_list.html
Supported and Interoperable Devices and http://www.cisco.com/en/US/products/ps9911/
Softwares for the Cisco Secure Access Control products_device_support_tables_list.html
System 5.2
Release Notes for the Cisco Secure Access http://www.cisco.com/en/US/products/ps9911/
Control System 5.2 prod_release_notes_list.html
Software Developer’s Guide for the Cisco http://www.cisco.com/en/US/products/ps9911/
Secure Access Control System 5.1 products_programming_reference_guides_list.html
Note The ACS 5.1 Software Developer’s
Guide is applicable for ACS 5.2 as well.
Regulatory Compliance and Safety Information http://www.cisco.com/en/US/products/ps9911/
for the Cisco 1121 Secure Access Control prod_installation_guides_list.html
System

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Documentation Updates
Table 3 lists the updates to the Installation and Upgrade Guide for the Cisco Secure Access Control
System 5.2.

Table 3 Updates to the Installation and Upgrade Guide for Cisco Secure ACS 5.2

Date Description
08/13/2010 Cisco Secure Access Control System, Release 5.2

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS Version 2.0.

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 Preface

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 CH A P T E R 1
Understanding the ACS Server Deployment

This chapter provides an overview of possible ACS server deployments and their components.
This chapter contains:
• Deployment Scenarios, page 1-1
• Understanding the ACS Server Setup, page 1-5

Deployment Scenarios
This section describes three deployment scenarios in which ACS might be used:
• Small ACS Deployment, page 1-1
• Medium ACS Deployment, page 1-3
• Large ACS Deployment, page 1-3

Small ACS Deployment

The most basic ACS deployment consists of two servers; see Figure 1-1. One is the primary server that
provides all of the configuration, authentication, and policy requirements for the network.
The second server is used as a backup server if the connectivity is lost between the AAA clients and the
primary server. You use replication from the primary ACS server to the secondary server to keep the
secondary server in synchronization with the primary server.
In a small network, this configuration allows you to configure the primary and secondary RADIUS
servers on all AAA clients in the same way.

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Deployment Scenarios

Figure 1-1 Small ACS Deployment

As the number of users and AAA clients increases in an organization, Cisco recommends changing the
deployment ACS from the basic design and using split ACS deployment design; see Figure 1-2.

Split ACS Deployment

In split ACS deployment, you use primary and secondary servers as in a small ACS deployment, but the
AAA load is split between the two servers to optimize AAA flow. Each server handles the full workload
of both servers if there is a AAA connectivity problem, but during normal operations, neither server
carries the full load of authentication requests.
This property of the servers allows for less stress on each ACS system, provides better loading, and
makes you aware of the functional status of the secondary server through normal operations.
Another advantage of this arrangement is that each server can be used for specific operations, such as
device administration and network admission, but can still be used to perform all the AAA functions in
the event of a failure.
With two ACS systems now processing authentication requests and collecting accounting data from
AAA clients, Cisco recommends using one of the systems as a log collector. Figure 1-2 shows the
secondary ACS server as the log collector.

Figure 1-2 Split ACS Deployment

Another advantage of this design is that it also allows for growth as shown in Figure 1-3.

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Deployment Scenarios

Medium ACS Deployment

As the local network grows, you need to add more ACS servers to the system. In this scenario, you should
consider promoting the primary server to perform configuration services, and using the secondary
servers for AAA functions. When the amount of log traffic increases, you should either use the primary
server as a centralized log collector or dedicate one ACS server as a log collector.

Figure 1-3 Medium ACS Deployment

Large ACS Deployment

In a large ACS deployment, as shown in Figure 1-4, centralized logging is highly recommended. Cisco
recommends a dedicated logging server (Monitoring and Report server) due to the potentially high
syslog traffic that a busy network can generate. Because ACS generates syslog messages for outbound
log traffic, any RFC-3164-compliant syslog server will work to collect outbound logging traffic.
This type of server enables you to use the reports and alerting features available in ACS for all ACS
servers. This requires special licensing, which is discussed in Installing the ACS Server, page 5-2.
You should also consider having the servers send logs to both a Monitoring and Report server and a
generic syslog server. The addition of the generic syslog server provides a backup if the Monitoring and
Report server is lost.
You should use a load balancer in a large, centralized network. See Figure 1-4. This simplifies the
deployment of AAA clients, in which you require only a single entry for the AAA servers. The load
balancer optimizes the routing of AAA requests to the available servers.
A single load balancer becomes a single point of failure. Therefore, you need to deploy two load
balancers for redundancy. This requires you to configure two AAA server entries in each AAA client
and this configuration will be consistent throughout the network.

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Deployment Scenarios

Figure 1-4 Large ACS Deployment

Dispersed ACS Deployment

A dispersed ACS deployment is useful for organizations that have campuses located throughout the
world. There may be a home campus where the primary network resides, but there may be additional
LANs, sized from small to large, in campuses in different regions.
To optimize AAA performance, each of these remote campuses should have its own AAA infrastructure.
See Figure 1-5. The centralized management model should still be used to maintain a consistent,
synchronized AAA policy.
A centralized-configuration, primary ACS server and separate Monitoring and Report server should still
be used. However, each of the remote campuses will have unique requirements.

Figure 1-5 Dispersed ACS Deployment

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Understanding the ACS Server Setup

Some of the factors to consider when planning a network with remote sites are:
• Check whether there is a central or external database (AD or LDAP) in use. For the purposes of
optimization, each remote site should have a synchronized instance of the external database
available for ACS to access.
• The location of the AAA clients is also a major consideration. You should place your ACS servers
as close as possible to the AAA clients to reduce the effects of network latency and the possibility
of loss of access caused by WAN failure.
• ACS has console access for some functions, such as backup. Consider using a terminal at each site.
This allows for secure console access outside of network access to each server.
• If small, remote sites are in close proximity and have reliable WAN connectivity to other sites, you
may consider using an ACS server in a nearby site as a backup server for the local site for redundant
configuration.
• DNS should be properly configured on all ACS nodes to ensure access to the external databases.

Understanding the ACS Server Setup

This section briefly describes the roles of various ACS servers and how to configure them. For more
information on assigning a role to a server and configuring it, see the User Guide for the Cisco Secure
Access Control System 5.2.
This section contains:
• Primary Server, page 1-5
• Secondary Server, page 1-6
• Logging Server, page 1-6
The installation procedure is similar for any ACS server.
See Chapter 5, “Installing and Configuring the Cisco Secure Access Control System with
CSACS-1121.” for installing ACS with the CSACS-1121 appliance or Chapter 6, “Installing ACS in a
VMware Virtual Machine” for installing ACS with VMware ESX. In an ACS deployment, ensure that
you first install a primary server.

Primary Server
In an ACS deployment, only one instance serves as an ACS primary, which provides the configuration
capabilities and serves as the source for replication.
On an ACS primary server, you can set up all the system configurations that are required for an ACS
deployment. However you must configure licenses and local certificates individually for each ACS
secondary server.

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Understanding the ACS Server Setup

Secondary Server
Except the primary server, all the other instances function as a secondary server.
A secondary ACS server receives all the system configurations from the primary server except that you
need to configure the following on each secondary server:
• License—Install a unique base license for each of the ACS secondary servers in the deployment.
• New local certificates—You can either configure the local certificates on the secondary servers or
import the local certificates from the primary server.
• Logging server—You can configure either the primary server or the secondary server to be the
logging server for ACS. Cisco recommends that you configure a secondary ACS server as the
logging server.
The secondary server must be activated to join the ACS environment. The administrator can either
activate a secondary server or set up the automatic activation. By default, the activation is set to
Automatic.
After the secondary server is activated, it starts receiving the full synchronization of the configuration
and replication updates from the primary server.

Logging Server
Either a primary server or one of the secondary servers can function as a logging server.
The logging server receives the logs from the primary server and all the ACS secondary servers in the
deployment. Cisco recommends that you allocate one of the ACS secondary servers as the Monitoring
and Report server and exclude this particular secondary server from the AAA activities.
The three main logging categories are Audit, Accounting, and Diagnostics.
For more details on logging categories and configuration, see the User Guide for the Cisco Secure Access
Control System 5.2.

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Introducing the Cisco 1121 Secure Access
Control System Hardware

This chapter gives an overview of the Cisco 1121 Secure Access Control System (CSACS-1121)
hardware. It covers the appliance hardware, major components, controls, connectors, and front- and
rear-panel LED indicators.
This chapter contains:
• Product Overview, page 2-1
• Hardware Features, page 2-4
• Regulatory Compliance, page 2-7

Product Overview
This section describes the power requirements, rack-mount hardware kit, and features of the
CSACS-1121 Series appliance.
This section contains:
• CSACS-1121 Series Appliance Overview, page 2-1
• Product Serial Number Location, page 2-3
• Cisco Product Identification Tool, page 2-3

CSACS-1121 Series Appliance Overview

The CSACS-1121 Series appliance (see Figure 2-1) is contained in a standard shelf-rack enclosure. The
appliance weighs from 24.25 lb (11.0 kg) to 28.0 lb (12.7 kg) depending on what options are installed
in the appliance. It measures 1.75 inches high x 17.3 inches wide x 22.0 inches deep (44.5 mm x
440.0 mm x 559.0 mm). These dimensions do not include the rack handles.

Figure 2-1 Cisco 1121 Secure Access Control System Front View

Cisco 1121 Secure

Accrss Control System
CISCO
195212

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Product Overview

The CSACS-1121 Series appliance is configured for AC-input power and has a single auto-ranging
AC-input power supply, mounted in a standard 19-inch (48.3 cm), 4-post equipment rack (using the
rack-mount brackets provided). The CSACS-1121 features include:
• Microprocessor—Intel Core 2 Duo 2.4-GHz processor with an 800-MHz front side bus (FSB) and
2 MB of Layer 2 cache.
• Four synchronous dynamic RAM (SDRAM) slots that are installed with 4 GB.
• Two 250-GB SATA hard drives installed.
• A fixed RJ-45 10BASE-T/100BASE-TX/1000BASE-T network interface connector (located on the
rear panel).
• One slimline DVD-ROM drive (located on the front panel).
• One DB-9 serial (console) port (located on the rear panel).
• Front-to-rear airflow blowers using two 40-mm exhaust fans and ducting for the CPU and memory,
two 40-mm exhaust fans built into the power supply, and one PCI exhaust fan.
• Expansion slot support—One PCI-X (located on the rear panel).
• Four USB 2.0 ports (two located on the rear panel, two on the front panel).
• One PS/2 keyboard port (located on the rear panel).
• One PS/2 video monitor port (located on the rear panel).
• One DB-15 serial (video) port (located on the rear panel).
• Rear-access cabling.
• Front-panel appliance LEDs:
– Appliance power
– Hard disk drive activity
– Locator
– System error
– CD drive activity
For a description of the LEDs, see CSACS-1121 Appliance Front-Panel View, page 2-4.
• Back-panel appliance LEDs:
– Ethernet activity
– Ethernet link
For a description of the LEDs, see CSACS-1121 Appliance Back-Panel View, page 2-5
• The CSACS-1121 appliance is normally shipped with a rack-mount hardware kit which includes
either brackets or rails that allow the CSACS-1121 to be positioned in a 4-post equipment rack. For
more information, see Chapter 4, “Installing the Cisco 1121 Secure Access Control System
Hardware.”

Note The rack-mount hardware kit does not include a 2-post equipment rack.

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Product Overview

Product Serial Number Location

The serial number label is located on the front panel of the CSACS-1121 Series appliance, at the lower
Left. Figure 2-2 shows the location of this label.

Figure 2-2 CSACS-1121 Appliance Serial Number Location

XXXXNNNNNNN

Cisco 1121 Secure

Accrss Control System
CISCO

195213
Note The serial number for the CSACS-1121 Series appliance is 11 characters long.

Cisco Product Identification Tool

The Cisco Product Identification (CPI) tool helps you retrieve the serial number of your Cisco products.
Before you submit a request for service online or by phone, use the CPI tool to locate your product serial
number. You can access this tool from the Cisco Support website.
To access this tool:

Step 1 Click the Get Tools & Resources link.

Step 2 Click the All Tools (A-Z) tab.
Step 3 Select Cisco Product Identification Tool from the alphabetical drop-down list.
This tool offers three search options:
• Search by product ID or model name.
• Browse for Cisco model.
• Copy and paste the output of the show command to identify the product.
Search results show an illustration of your product with the serial number label location highlighted.
Locate the serial number label on your product and record the information before you place a
service call.
You can access the CPI tool at:
http://tools.cisco.com/Support/CPI/index.do
To access the CPI tool, you require a Cisco.com user ID and password. If you have a valid service
contract but do not have a user ID or password, you can register at:
http://tools.cisco.com/RPF/register/register.do

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Hardware Features

Hardware Features
This section describes the front- and rear-panel controls, ports, and LED indicators on the CSACS-1121
Series appliance.
This section contains:
• CSACS-1121 Appliance Front-Panel View, page 2-4
• CSACS-1121 Appliance Back-Panel View, page 2-5
• Input/Output Ports and Connectors, page 2-6

CSACS-1121 Appliance Front-Panel View

The front panel of the CSACS-1121 Series appliance contains:
• Power-control button
• Reset button
• Two USB 2.0 ports
• CD-eject button
• Various LEDs (appliance and CD drive)
Figure 2-3 shows the components of the front panel.

Figure 2-3 CSACS-1121 Series Appliance Front View

4
3 5
2 6
7
1
8
Cisco 1121 Secure
Accrss Control System
CISCO

195214
9
10

The following table describes the callouts in Figure 2-3.

1 Appliance power LED 6 System-error LED

2 Power-control button 7 USB 1 connector
3 Reset button 8 USB 2 connector
4 Hard disk drive activity LED 9 CD-eject button
5 Locator LED 10 CD drive activity LED

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Hardware Features

LEDs on CSACS-1121 Front Panel

Table 2-1 describes the LEDs located on the front panel of the CSACS-1121 Series appliance.

Table 2-1 Front-Panel LEDs

LED Color State Description

Appliance power Green On Power on
Green Blinking Sleep (standby)
Off Off Power off
Hard disk drive Green Random blinking Hard disk drive activity
Off Off No hard disk drive activity
Reset Button — — Press the button to do a soft reset
Locator LED Blue Blinking System is booting up
Off Off System bootup is completed
System error Amber On A system error has occurred
CD drive activity Green On The CD drive is in use

CSACS-1121 Appliance Back-Panel View

The back panel of the CSACS-1121 Series appliance contains:
• AC power connector
• Serial connector
• One Video connector
• Two Ethernet (RJ-45) connectors
• Two USB 2.0 ports
• Ethernet LEDs
Figure 2-4 shows the components of the back panel.
The locations of the rack-mounting brackets are also shown on the left and right sides of the appliance.
(See Rack-Mounting Configuration Guidelines, page 4-1 for instructions on how to install the
mounting brackets.)

Figure 2-4 CSACS-1121 Series Appliance Rear View

1 2
197065

8 4
6 4 3
7 5

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Hardware Features

The following table describes the callouts in Figure 2-4.

.

1 AC power receptacle 5 (Blocked) Gigabit Ethernet 1

2 (Blocked) Gigabit Ethernet 6 (In Use) Gigabit Ethernet 0
3 Serial connector 7 USB 3 connector
4 Video connector 8 USB 4 connector

LEDs on the CSASC-1121 Rear Panel

Table 2-2 describes the LEDs located on the rear panel of the CSACS-1121 Series appliance. Figure 2-5
shows these LEDs.

Table 2-2 Rear-Panel LEDs

LED Color State Description

Ethernet activity LED Green On Activity exists between the server
and the network
Green Blinking Activity exists between the server
and the network
Off Off No activity exists
Ethernet link LED Green Random blinking Ethernet controller is connected to
the network
Off Off Ethernet controller is not connected
to the network

Figure 2-5 CSACS-1121 Rear Panel LEDs

276861
1 2

Input/Output Ports and Connectors

The CSACS-1121 Series appliance supports the following types of Input/Output connectors:
• Two Gigabit Ethernet ports (on the rear panel)
• One serial port (on the rear panel)
• One parallel port (on the rear panel)
• USB 2.0 ports (2 on the front panel, 2 on the rear panel)

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Regulatory Compliance

Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some
LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables. Statement 1021

Regulatory Compliance
For regulatory compliance and safety information, see Regulatory Compliance and Safety Information
for the Cisco 1121 Secure Access Control System. This document is available online at Cisco.com:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.1/regulatory/
compliance/csacsrcsi.html
For more information, see Obtaining Documentation and Submitting a Service Request, page -xvii.

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Regulatory Compliance

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 CH A P T E R 3
Preparing to Install the Cisco 1121 Secure
Access Control System Hardware

This chapter describes the safety instructions, site requirements, and tasks you must perform before
installing the CSACS-1121 Series appliance.
This chapter contains:
• Safety Guidelines, page 3-1
• Preparing Your Site for Installation, page 3-6
• Ethernet and Console Port Considerations, page 3-15

Note Read the Regulatory Compliance and Safety Information for the Cisco 1121 Secure Access Control
System before you begin the installation.

Safety Guidelines
Before you begin installing the CSACS-1121 Series appliance, review the safety guidelines in this
chapter and Rack-Mounting Configuration Guidelines, page 4-1 to avoid injuring yourself or damaging
the equipment.
In addition, before replacing, configuring, or maintaining the appliance, review the safety warnings
listed in Safety Warnings, page x and in the Cisco Regulatory Compliance and Safety Information for
the Cisco 1121 Secure Access Control System document.
This section contains:
• General Precautions, page 3-2
• Safety with Equipment, page 3-3
• Safety with Electricity, page 3-3
• Preventing Electrostatic Discharge Damage, page 3-5
• Lifting Guidelines, page 3-5

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Safety Guidelines

General Precautions
Observe the following general precautions for using and working with your appliance:
• Observe and follow service markings. Do not service any Cisco product except as explained in your
appliance documentation. Opening or removing covers that are marked with the triangular symbol
with a lightning bolt may expose you to electrical shock. Components inside these compartments
should be serviced only by an authorized service technician.
• If any of the following conditions occur, unplug the product from the electrical outlet and replace
the part, or contact your authorized service provider:
– The power cable, extension cord, or plug is damaged.
– An object has fallen into the product.
– The product has been exposed to water.
– The product has been dropped or damaged.
– The product does not operate correctly when you follow the operating instructions.
• Keep your appliance away from radiators and heat sources. Also, do not block cooling vents.
• Do not spill food or liquids on your appliance, and never operate the product in a wet environment.
• Do not push any objects into the openings of your appliance. Doing so can cause fire or electric
shock by shorting out interior components.
• Use the product only with other equipment approved by Cisco.
• Allow the product to cool before removing covers or touching internal components.
• Use the correct external power source. Operate the product only from the type of power source
indicated on the electrical ratings label. If you are not sure of the type of power source required,
consult your service representative or local power company.
• Use only approved power cables. If you have not been provided with a power cable for your
appliance or for any AC-powered option intended for your appliance, purchase a power cable that
is approved for use in your country.
The power cable must be rated for the product and for the voltage and current marked on the
product’s electrical ratings label. The voltage and current rating of the cable should be greater than
the ratings marked on the product.
• To help prevent electric shock, plug the appliance and power cables into properly grounded
electrical outlets. These cables are equipped with three-prong plugs to help ensure proper
grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use
an extension cord, use a three-wire cord with properly grounded plugs.
• Observe extension cord and power strip ratings. Make sure that the total ampere rating of all
products plugged into the extension cord or power strip does not exceed 80 percent of the extension
cord or power strip ampere ratings limit.
• Do not use appliance, or voltage converters, or kits sold for appliances with your product.
• To help protect your appliance from sudden, transient increases and decreases in electrical power,
use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
• Position cables and power cords carefully; route cables and the power cord and plug so that they
cannot be stepped on or tripped over. Be sure that nothing rests on your appliance cables or
power cord.
• Do not modify power cables or plugs. Consult a licensed electrician or your power company for site
modifications. Always follow your local or national wiring rules.

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Safety Guidelines

Safety with Equipment

The following guidelines will help ensure your safety and protect the equipment. However, this list does
not include all potentially hazardous situations, so be alert.

Warning Read the installation instructions before connecting the system to the power source. Statement 1004

• Always disconnect all power cords and interface cables before moving the appliance.
• Never assume that power is disconnected from a circuit; always check.
• Keep the appliance chassis area clear and dust-free before and after installation.
• Keep tools and assembly components away from walk areas where you or others could trip
over them.
• Do not work alone if potentially hazardous conditions exist.
• Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
• Do not wear loose clothing that may get caught in the appliance chassis.
• Wear safety glasses when working under conditions that may be hazardous to your eyes.

Safety with Electricity

Warning This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017

Warning To avoid electric shock, do not connect safety extra-low voltage (SELV) circuits to telephone-network
voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some
LAN and WAN ports both use RJ-45 connectors. Statement 1021

Warning Do not touch the power supply when the power cord is connected. For systems with a power switch,
line voltages are present within the power supply even when the power switch is off and the power
cord is connected. For systems without a power switch, line voltages are present within the power
supply when the power cord is connected. Statement 4

Warning Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals. Statement 43

Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units;
disconnect the power at the circuit breaker on DC units. Statement 12

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Safety Guidelines

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001

Warning This equipment is intended to be grounded. Ensure that the host is connected to earth ground during
normal use. Statement 39

Warning When installing or replacing the unit, the ground connection must always be made first and
disconnected last. Statement 1046

Follow these guidelines when working on equipment powered by electricity:

• Locate the room’s emergency power-off switch. Then, if an electrical accident occurs, you can
quickly turn off the power.
• Disconnect all power before doing the following:
– Working on or near power supplies.
– Installing or removing an appliance.
– Performing most hardware upgrades.
• Never install equipment that appears damaged.
• Carefully examine your work area for possible hazards, such as moist floors, ungrounded power
extension cables, and missing safety grounds.
• Never assume that power is disconnected from a circuit; always check.
• Never perform any action that creates a potential hazard to people or makes the equipment unsafe.
• Never work alone when potentially hazardous conditions exist.
• If an electrical accident occurs, proceed as follows:
– Use caution, and do not become a victim yourself.
– Turn off power to the appliance.
– If possible, send another person to get medical aid. Otherwise, determine the condition of the
victim, and then call for help.
– Determine whether the person needs rescue breathing, external cardiac compressions, or other
medical attention; then take appropriate action.
In addition, use the following guidelines when working with any equipment that is disconnected from a
power source but still connected to telephone wiring or network cabling:
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for it.
• Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected at
the network interface.
• Use caution when installing or modifying telephone lines.

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Safety Guidelines

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD can occur
when electronic printed circuit cards are improperly handled and can cause complete or intermittent
failures. Always follow ESD-prevention procedures when removing and replacing modules:
• When unpacking a static-sensitive component from its shipping carton, do not remove the
component from the antistatic packing material until you are ready to install the component in your
appliance. Just before unwrapping the antistatic packaging, be sure to discharge static electricity
from your body.
• When transporting a sensitive component, first place it in an antistatic container or packaging.
• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads and
workbench pads.
• Ensure that the CSACS-1121 Series appliance is electrically connected to earth ground.
• Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to
an unpainted surface of the appliance to channel unwanted ESD voltages safely to ground. To guard
against ESD damage and shocks, the wrist strap and cord must operate effectively.
• If no wrist strap is available, ground yourself by touching a metal part of the appliance.

Caution For the safety of your equipment, periodically check the resistance value of the antistatic wrist strap. It
should be between 1 and 10 Mohm.

Lifting Guidelines
The CSACS-1121 Series appliance weighs between 15 lb (9.071 kg) and 33 lb (14.96 kg) depending on
what hardware options are installed in the appliance. The appliance is not intended to be moved
frequently. Before you install the appliance, ensure that your site is properly prepared so you can avoid
having to move the appliance later to accommodate power sources and network connections.
Whenever you lift the appliance or any heavy object, follow these guidelines:
• Always disconnect all external cables before lifting or moving the appliance.
• Ensure that your footing is solid, and balance the weight of the object between your feet.
• Lift the appliance slowly; never move suddenly or twist your body as you lift.
• Keep your back straight and lift with your legs, not your back. If you must bend down to lift the
appliance, bend at the knees, not at the waist, to reduce the strain on your lower back muscles.
• Lift the appliance from the bottom; grasp the underside of the appliance exterior with both hands.

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Preparing Your Site for Installation

Before installing the CSACS-1121 Series appliance, it is important to prepare the following:

Step 1 Prepare the site (see Site Planning, page 3-6) and review the installation plans or method of
procedures (MOPs).
Step 2 Unpack and inspect the appliance.
Step 3 Gather the tools and test equipment required to properly install the appliance.

This section contains:

• Site Planning, page 3-6
• Unpacking and Checking the Contents of Your Shipment, page 3-11
• Required Tools and Equipment, page 3-13
• Installation Checklist, page 3-13
• Creating a Site Log, page 3-14

Site Planning

Warning This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017

Typically, you should have prepared the installation site beforehand. As part of your preparation, obtain
a floor plan of the site and the equipment rack where the CSACS-1121 Series appliance will be housed.
Determine the location of any existing appliances and their interconnections, including communications
and power. Following the airflow guidelines (see Airflow Guidelines, page 3-8) to ensure that adequate
cooling air is provided to the appliance.
All personnel involved in the installation of the appliance, including installers, engineers, and
supervisors, should participate in the preparation of a MOP for approval by the customer. For more
information, see Method of Procedure, page 3-10.
The following sections provide the site requirement guidelines that you must consider before installing
the appliance:
• Rack Installation Safety Guidelines, page 3-7
• Site Environment, page 3-8
• Airflow Guidelines, page 3-8
• Temperature and Humidity Guidelines, page 3-9
• Power Considerations, page 3-9
• Method of Procedure, page 3-10

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Rack Installation Safety Guidelines

The CSACS-1121 Series appliance can be mounted in most 4-post (telco-type), 19-inch equipment racks
that comply with the Electronics Industries Association (EIA) standard for equipment racks
(EIA-310-D). The rack must have at least two posts with mounting flanges to mount the appliance.
The distance between the center lines of the mounting holes on the two mounting posts must be 18.31
inches +/- 0.06 inch (46.50 cm +/- 0.15 cm). The rack-mounting hardware included with the appliance
is suitable for most 19-inch equipment racks or telco-type frames.
Figure 3-1 shows examples of a 4-post (telco-type) equipment racks.

Figure 3-1 Equipment Rack Types

27959

a b

Enclosed Rack (Do Not Use)

Image ‘a’ in Figure 3-1 shows a freestanding, enclosed rack with two mounting posts in the front. The
CSACS-1121 Series appliance should not be installed in this type of enclosed rack, because the
appliance requires an unobstructed flow of cooling air to maintain acceptable operating temperatures for
its internal components.
If you install the appliance in any type of enclosed rack—even with the front and back doors removed—it
could disrupt the airflow, trap heat next to the appliance, and cause an overtemperature condition inside
the appliance.

4-Post (Open) Rack

Image ‘b’ Figure 3-1 shows a freestanding, 4-post open rack with two mounting posts in front and two
mounting posts at the back. The mounting posts in this type of rack are often adjustable so that you can
position the rack-mounted unit within the depth of the rack rather than flush-mount it with the front of
the rack.
Before installing your CSACS-1121 Series appliance in a rack, review the following guidelines:
• Two or more people are required to install the appliance in a rack.
• Ensure that the room air temperature is below 95°F (35°C).
• Do not block any air vents; usually, 6 inches (15 cm) of space provides proper airflow.

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• Plan the appliance installation starting from the bottom of the rack.
• Do not extend more than one appliance out of the rack at the same time.
• Connect the appliance to a properly grounded outlet.
• Do not overload the power outlet when installing multiple devices in the rack.
• Do not place any object weighing more than 110 lb (50 kg) on top of rack-mounted devices.

Site Environment
The location of your appliance and the layout of your equipment rack or wiring room are extremely
important considerations for proper operation. Equipment placed too close together, inadequate
ventilation, and inaccessible panels can cause malfunctions and shutdowns, and can make maintenance
difficult. Plan for access to front and rear panels of the appliance.
The following precautions will help you plan an acceptable operating environment for your appliance
and will help you avoid environmentally caused equipment failures:
• Ensure that the room where your appliance operates has adequate circulation. Electrical equipment
generates heat. Without adequate circulation, ambient air temperature may not cool equipment to
acceptable operating temperatures. For more information, see Airflow Guidelines, page 3-8.
• Ensure that the site of the rack includes provisions for source AC power, grounding, and
network cables.
• Allow sufficient space to work around the rack during the installation. You need:
– At least 3 feet (9.14 m) adjacent to the rack to move, align, and insert the appliance.
– At least 24 inches (61 cm) of clearance in front of and behind the appliance for maintenance
after installation.
• To mount the appliance between two posts or rails, the usable aperture (the width between the inner
edges of the two mounting flanges) must be at least 17.7 inches (45.0 cm).

Note The rack-mount kit does not include a 2-post equipment rack.

• Use appropriate strain-relief methods to protect cables and equipment connections.

• To avoid noise interference in network interface cables, do not route them directly across or along
power cables.
• Always follow ESD-prevention procedures as described in Preventing Electrostatic Discharge
Damage, page 3-5 to avoid damage to equipment. Damage from static discharge can cause
immediate or intermittent equipment failure.

Airflow Guidelines
To ensure adequate airflow through the equipment rack, it is recommended that you maintain a clearance
of at least 6 inches (15.24 cm) at the front and the rear of the rack. If airflow through the equipment rack
and the appliances that occupy it, is blocked or restricted, or if the ambient air being drawn into the rack
is too warm, an overtemperature condition within the rack and the appliances that occupy it can occur.
The site should also be as dust-free as possible. Dust tends to clog the appliance fans, reducing the flow
of cooling air through the equipment rack and the appliances that occupy it. This reduction increases the
risk of an overtemperature condition.

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Additionally, the following guidelines will help you plan your equipment rack configuration:
• Besides airflow, you must allow clearance around the rack for maintenance.
• When mounting an appliance in an open rack, ensure that the rack frame does not block the front
intakes or the rear exhausts.

Temperature and Humidity Guidelines

Table 3-1 lists the operating and non-operating environmental site requirements for the CSACS-1121
Series appliance. The appliance normally operates within the ranges listed; however, a temperature
measurement approaching a minimum or maximum parameter indicates a potential problem.
Maintain normal operation by anticipating and correcting environmental anomalies before they approach
critical values by properly planning and preparing your site before you install the appliance.

Table 3-1 Operating and Nonoperating Environmental Specifications

Specification Minimum Maximum

Temperature, ambient operating 50°F (10°C) 95°F (35°C)
Temperature, ambient nonoperating and storage -40°F (°C) 158°F (70°C)
Humidity, ambient (noncondensing) operating 10% 90%
Humidity, ambient (noncondensing) 5% 95%
nonoperating and storage
Vibration, operating 5–500 Hz, 2.20 g RMS random —

Power Considerations
You configure the CSACS-1121 Series appliance with AC-input power only. Ensure that all power
connections conform to the rules and regulations in the National Electrical Codes (NECs), as well as
local codes. While planning power connections to your appliance, the following precautions and
recommendations must be followed:
• Check the power at your site before installation and periodically after installation to ensure that you
are receiving clean power (free of spikes and noise). Install a power conditioner if necessary.
• The AC power supply includes the following features:
– Autoselect feature for 110-V or 220-V operation.
– An electrical cord for all appliances. (A label near the power cord indicates the correct voltage,
frequency, current draw, and power dissipation for the appliance.)

Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the
phase conductors (all current-carrying conductors). Statement 13

• Install proper grounding to your host equipment rack to avoid damage from lightning and
power surges.

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Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024

• The AC-input power supply that operates on input voltage and frequency within the ranges of 100
to 240 VRMS and 50/60 Hz without the need for operator adjustments. Table 3-2 provides
additional information on electrical inputs.

Table 3-2 Electrical Input Specifications

Specifications Minimum Maximum

Sine-wave input 50 Hz 60 Hz
Input voltage low range 100 V ac 127 V ac
Input voltage high range 200 V ac 240 V ac
Approximate input kilovolt-amperes (kVA) 0.102 kVA 0.55 kVA

Method of Procedure
As described previously, part of your preparation includes reviewing installation plans or MOPs. An
example of a MOP (a preinstallation checklist of tasks and considerations that need to be addressed and
agreed upon before proceeding with the installation) is as follows:

Step 1 Assign personnel.

Step 2 Determine protection requirements for personnel, equipment, and tools.
Step 3 Evaluate potential hazards that may affect service.
Step 4 Schedule time for installation.
Step 5 Determine any space requirements.
Step 6 Determine any power requirements.
Step 7 Identify any required procedures or tests.
Step 8 On an equipment plan, make a preliminary decision that locates each CSACS-1121 Series appliance that
you plan to install.
Step 9 Read this hardware installation guide.
Step 10 Verify the list of replaceable parts for installation (screws, bolts, washers, and so on) so that the parts are
identified.
Step 11 Check the required tools list to make sure the necessary tools and test equipment are available. For more
information, see Required Tools and Equipment, page 3-13.
Step 12 Perform the installation.

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Unpacking and Checking the Contents of Your Shipment

The shipping package for the CSACS-1121 Series appliance is designed to reduce the possibility of
product damage associated with routine material handling experienced during shipment. To reduce the
potential for damage to the product, transport the appliance in its original Cisco packaging. Failure to
do so may result in damage to the appliance. Also, do not remove the appliance from its shipping
container until you are ready to install it.
The appliance, cables, and any optional equipment you ordered may be shipped in more than one
container. A Notes section has been provided to record damaged or missing items. Figure 3-2 displays
the shipment items with the CSACS-1121 series appliance.

Note Do not discard the packaging materials used in shipping your CSACS-1121 Series appliance. You will
need the packaging materials in the future if you move or ship your appliance.

Figure 3-2 Items Shipped with the CSACS-1121 Series Appliance

USB to PS2 AC Power Cord

Dongle Cable

Cisco ACS Appliance

Documentation

276972
Rack Mounting Kit

Inspect all items for shipping damage. If anything appears to be damaged, or if you encounter problems
installing or configuring your appliance, contact your customer service representative.

Note The rack-mount kit does not include a 2-post equipment rack.

Cisco Information Packet and Warranty

The Cisco Information Packet provides warranty, service, and support information.
To access and download the Cisco Information Packet and your warranty and license agreements from
Cisco.com:
Launch your Internet browser and go to:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm
The Warranties and License Agreements page appears.
To read the Cisco Information Packet:

Step 1 Click the Information Packet Number field, and ensure that the part number 78-5235-03D0
is highlighted.
Step 2 Select the language in which you would like to read the document.

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Step 3 Click Go.

The Cisco Limited Warranty and Software License page from the Information Packet appears.
Step 4 Read the document online, or click the PDF icon to download and print the document.
You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from
the Adobe website.

To read translated and localized warranty information about your product:

Step 1 Enter this part number in the Warranty Document Number field:
78-5236-01C0
Step 2 Select the language in which you would like to read the document.
Step 3 Click Go.
The Cisco warranty page appears.
Step 4 Review the document online, or click the PDF icon to download and print the document in PDF.

You can also contact the Cisco Service and Support website for assistance at:
http://www.cisco.com/en/US/support/

Duration of Hardware Warranty

Ninety (90) days.

Replacement, Repair, or Refund Policy for Hardware

Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten
(10) working days after receipt of the Return Materials Authorization (RMA) request. Actual delivery
times can vary depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

To Receive a Return Materials Authorization (RMA) Number

Contact the company from which you purchased the product. If you purchased the product directly from
Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:

Company product purchased from —

Company telephone number and —
website location
Product model number —
1
Product serial number —
Maintenance contact number —
1. See the “Product Serial Number Location” section on page 2-3 and the “Product Serial Number Location” section on page A-7
for more information.

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Required Tools and Equipment

Caution The fastener pack in the rack-mount kit, contains eight rack screws. You must check these screws to
ensure that they are the appropriate size for the holes in your rack. Using the wrong-sized screws for
your threaded rack holes can damage the rack.

You need the following tools and equipment to install the CSACS-1121 Series appliance in a 4-post rack:

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030

• ESD-preventive cord and wrist strap.

• Number 2 Phillips screwdriver.
• Flat-blade screwdrivers (small, 3/16-inch (0.476 cm) and medium, 1/4-inch [0.625 cm]) to remove
the cover if you are upgrading memory or other components.
• Rack-mount Kit. For more information on kit contents, see 4-Post Rack-Mount Hardware Kit,
page 4-3.
• Cables for connection to the LAN ports (depending on the configuration).
• Ethernet switch for connection to the Ethernet (LAN) port or ports.
You need to have either of the following for the initial configuration of the CSACS-1121
Series appliance:
• USB keyboard and Video Graphics Array (VGA) monitor.
or
• Console terminal (an ASCII terminal or a PC running terminal-emulation software) that is
configured for 9600 baud, 8 data bits, no parity, 1 stop bit, and no hardware flow control.
• Console cable for connection to the serial (console) port. A null-modem cable is recommended.

Installation Checklist
To assist you with your installation and to provide a historical record of what was done, and by whom,
use the following installation checklist. Make a copy of this checklist and mark the entries as you
complete each task.
After the checklist is completed, include a copy of it for each CSACS-1121 Series appliance in your site
log (see Creating a Site Log, page 3-14 for information about creating a site log) along with other records
for your new appliance.

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Installation Checklist for Site:

CSACS-1121:
Task Verified by Date
Installation checklist copied — —
Background information placed in site log — —
Site power voltages verified — —
Installation site power check completed — —
Required tools availability verified — —
Additional equipment availability verified — —
CSACS-1121 Series appliance received — —
Cisco Information Packet publication received — —
Appliance components verified — —
Initial electrical connections established — —
ASCII terminal (for local configuration) verified — —
Signal distance limits verified — —
Startup sequence steps completed — —
Initial operation verified — —

Creating a Site Log

The site log (see Appendix B, “Site Log,” for a sample site log) provides a record of all actions related
to installing and maintaining the CSACS-1121 Series appliance. Keep the log in an accessible place near
the appliance so that anyone who performs tasks has access to it.
Use the installation checklist (see Installation Checklist, page 3-13) to verify the steps in the installation
and maintenance of your appliance. Site Log entries might include the following:
• Installation progress—Make a copy of the appliance installation checklist, and insert it into the site
log. Make entries as you complete each task.
• Upgrade, removal, and maintenance procedures—Use the site log as a record of ongoing appliance
maintenance and expansion history. Each time a task is performed on the appliance, update the site
log to reflect the following information:
– Installation of new adapter cards.
– Removal or replacement of adapter cards and other upgrades.
– Configuration changes.
– Maintenance schedules and requirements.
– Maintenance procedures performed.
– Intermittent problems.
– Comments and notes.

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Ethernet and Console Port Considerations

Ethernet and Console Port Considerations

There is an ethernet connector on the rear panel of the CSACS-1121 Series appliance. The Gigabit
Ethernet 0 port use UTP cable. Cisco recommends Category 5 UTP cable. The maximum segment
distance is 328 feet (100 meters). The UTP cables look like the cables used for ordinary telephones.
However, UTP cables meet certain electrical standards that telephone cables do not. Cables are
not included.
The appliance includes an asynchronous serial console port, which enables you to access the appliance
locally (using a console terminal). This section describes important cabling information that must be
considered before connecting a console terminal—either an ASCII terminal or a PC running
terminal-emulation software—to the console port.

Note The console cable is not included with the CSACS-1121 Series appliance.

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Installing the Cisco 1121 Secure Access Control
System Hardware

This chapter describes how to install your CSACS-1121 Series appliance and connect it to the network.
It contains:
• Rack-Mounting Configuration Guidelines, page 4-1
• Mounting the CSACS-1121 Series Appliance in a 4-Post Rack, page 4-2
• Connecting Cables, page 4-7
• Powering Up the CSACS-1121 Series Appliance, page 4-12
• Preparing to Transport the Rack Cabinet, page 4-14
• Removing or Replacing the CSACS-1121 Series Appliance, page 4-15
Before you begin the installation, read the Regulatory Compliance and Safety Information for the Cisco
1121 Secure Access Control System available on http://www.cisco.com at the following location:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_secure_access_control_system/5.1/regulatory/com
pliance/csacsrcsi.html

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030

Warning This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security.
Statement 1017

Rack-Mounting Configuration Guidelines

Each CSACS-1121 Series appliance has a set of rack handles (installed at the factory). You will use these
handles later when you install the appliance in a 4-post rack. You can front (flush) mount or mid-mount
the appliance in a 19-inch (48.3-cm) equipment rack that conforms to the 4-post rack specification (the
inside width of the rack should be 17.5 inches [44.45 cm]).
Mount the appliance in the brackets. When the appliance is installed in the rack, it requires one EIA
1.75-inch (4.4-cm) vertical mounting space or 1 rack unit (RU) for mounting.

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Mounting the CSACS-1121 Series Appliance in a 4-Post Rack

Caution You must leave clearance in the front and rear of the CSACS-1121 Series appliance, to allow cooling
air to be drawn in through the front and circulated through the appliance and out the rear of the appliance.

The Rack Installation Safety Guidelines, page 3-7 and the following information will help you plan the
equipment rack configuration:
• When mounting an appliance in an equipment rack, ensure that the rack is bolted to the floor.
• Because you may install more than one appliance in the rack, ensure that the weight of all the
appliances installed does not make the rack unstable.

Caution Some equipment racks are also secured to ceiling brackets due to the weight of the equipment in the rack.
If you use this type of installation, make sure that the rack you are using to install the appliances is
secured to the building structure.

• As mentioned in Airflow Guidelines, page 3-8, maintain a 6-inch (15.2-cm) clearance at the front
and rear of the appliance to ensure adequate air intake and exhaust.
• Avoid installing appliances in an overly congested rack. Air flowing to or from other appliances in
the rack might interfere with the normal flow of cooling air through the appliances, increasing the
potential for overtemperature conditions within the appliances.
• Allow at least 24 inches (61 cm) of clearance at the front and rear of the rack for
appliance maintenance.

Caution To prevent appliance overheating, never install an appliance in an enclosed rack or a room that is not
properly ventilated or air conditioned.

• Follow your local practices for cable management. Ensure that cables to and from appliances do not
impede access for performing equipment maintenance or upgrades.

Note The rack-mount hardware kit does not include a 2-post equipment rack.

Mounting the CSACS-1121 Series Appliance in a 4-Post Rack

Warning When the appliance is installed in a rack and is fully extended on its slide rail, it is possible for the
rack to become unstable and tip over, which could cause serious injury. To eliminate the risk of rack
instability from extending the rail or in the event of an earthquake, you should affix the rack to
the floor.

This section contains:

• 4-Post Rack-Mount Hardware Kit, page 4-3
• Installing the Slide Rails in a Rack, page 4-3
• Installing the Appliance into the Slide Rails, page 4-6

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4-Post Rack-Mount Hardware Kit

Figure 4-1 shows the items that you need to install the CSACS-1121 Series appliance in a 4-post rack.

Figure 4-1 Release Levers on the Slide Rail Hardware

The following table describes the callouts in Figure 4-1.

1 Cable straps 4 M6 screws

2 Slide rail 5 Shipping bracket
3 Front of rail 6 Rear of rail

Table 4-1 lists the contents of the rack-mount hardware kit (Cisco part number CSACS-1U-RAILS).

Table 4-1 Rack-Mount Hardware Kit

Item Quantity
Slide rails 2
Cable straps 6
M6 screws 6

Installing the Slide Rails in a Rack

To install the CSACS-1121 Series appliance in a rack:

Step 1 Press on the rail-adjustment bracket on the rear of the slide rail (see Figure 4-2) to prevent the bracket
from moving.
Step 2 Press the adjustment tabs 1 and 2 (see Figure 4-2) and slide the rail-locking carrier toward the front of
the slide rail until it snaps into place.
Step 3 Press the adjustment Tabs 1 and 2 and slide the rail-locking carrier toward the rear of the slide until it
snaps into place.

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Figure 4-2 Installing the Slide Rail into the Rack

The following table describes the callouts in Figure 4-2.

1 Adjustment tab 1 3 Rail-adjustment bracket

2 Adjustment tab 2

If you need to adjust the slide-rail length, lift the release tab (see Figure 4-3) and fully extend the
rail-adjustment bracket from the rear of the slide rail until it snaps into place.
Step 4 Align the pins on the rear rail-locking carrier with the holes on the rear mounting flange.
Step 5 Press the adjustment tab (see Figure 4-3) to secure the rear of the slide rail to the rear mounting flange.

Note Ensure that the pins are fully extended through the mounting flange and slide rail.

Figure 4-3 Adjusting the Slide-rail Length

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The following table describes the callouts in Figure 4-3.

1 Adjustment tab 3 Pins not extended through the

mounting flange and slide rail
2 Release tab 4 Pins extended through the mounting
flange and slide rail

Step 6 Align the pins (see Figure 4-4) on the front rail-locking carrier to the front mounting flange.
If you have adjusted the rail length, push the rail-locking carrier back toward the rear of the slide rail to
align the slide rail with the mounting flange.
Step 7 Press the adjustment tab to secure the front of the slide rail to the front mounting flange.

Note Ensure that the pins are fully extended through the mounting flange and the slide rail.

Step 8 Repeat these steps for the other slide rail.

Figure 4-4 Aligning the Slide Rail with the Mounting Flange

The following table describes the callouts in Figure 4-4.

1 Adjustment tab 4 Pins extended through the mounting

flange and slide rail
2 Mounting flange 5 Pins not extended through the
mounting flange and slide rail
3 Pins

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Installing the Appliance into the Slide Rails

To install the CSACS-1121 Series appliance into the slide rails:

Step 1 Align the server on the slide rails and push it fully into the rack cabinet.
Step 2 Secure the server to the front mounting flanges with the captive thumbscrews (see Figure 4-5).

Note You must leave the shipping brackets attached to the slide rails unless the shipping brackets
impede the server from sliding fully into the rack cabinet. If you need to remove the shipping
brackets, see Step 3.

Figure 4-5 Aligning the Server on the Slide Rails

The following table describes the callouts in Figure 4-5.

1 Shipping brackets 3 Thumbscrews

2 ACS server

Step 3 Press the release tab (see Figure 4-6) as indicated on the shipping bracket, and remove the shipping
bracket from the slide rail.
Step 4 Repeat step 3 for the other shipping bracket. Store the shipping brackets for future use.

Note You must reinstall the shipping brackets on the slide rails before you transport the rack cabinet with the
server installed. To reinstall the shipping brackets, reverse the steps.

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Connecting Cables

Figure 4-6 Removing the Shipping Brackets

The following table describes the callout in Figure 4-6.

1 Release tab

Connecting Cables
This section describes how to connect your CSACS-1121 Series appliance to the network and the
appliance console. This section includes:
• Connecting the Network Interface, page 4-8
• Connecting the Console, page 4-10
• Connecting the Keyboard and Video Monitor, page 4-11
• Cable Management, page 4-12

Figure 4-7 CSACS-1121 Series Appliance Rear View

1 2
197065

8 4
6 4 3
7 5

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Connecting Cables

The following table describes the callouts in Figure 4-7.

.

1 AC power receptacle 5 (Blocked) Gigabit Ethernet 1

2 (Blocked) Gigabit Ethernet 6 (In Use) Gigabit Ethernet 0
3 Serial connector 7 USB 3 connector
4 Video connector 8 USB 4 connector

Attach cables (such as keyboard, monitor cables, if required) to the rear of the server. Route the cables
to the left corner of the server (as viewed from the rear in Figure 4-8) and use the cable straps to secure
the cables to the slide rails.

Figure 4-8 Connecting the Cables

Connecting the Network Interface

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001

This section describes how to connect the CSACS-1121 Series appliance ethernet port.
The ethernet connector supports Serial over Lan (SOL). The RJ-45 port supports standard
straight-through and crossover Category 5 unshielded twisted-pair (UTP) cables. Cisco does not supply
Category 5 UTP cables; these cables are available commercially.
To connect the cable to the appliance ethernet port:

Step 1 Verify that the appliance is turned off.

Step 2 Connect one end of the cable to the Gigabit Ethernet 0 port on the appliance.
Step 3 Connect the other end to a switch in your network.

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Connecting Cables

Ethernet Port Connector

The CSACS 1121 Series appliance comes with two integrated dual-port Ethernet controllers. These
controllers provide an interface for connecting to 10-Mb/s, 100-Mb/s, or 1000-Mb/s networks and
provide full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on
the Ethernet LAN.
To access the Ethernet port, connect a Category 3, 4, 5, 5E, or 6 unshielded twisted-pair (UTP) cable to
the RJ-45 connector on the back of the appliance.
Table 4-2 describes the UTP cable Categories.

Table 4-2 Ethernet Cabling Guidelines

Type Description
10BASE-T EIA Categories 3, 4, or 5 UTP (2 or 4 pair) up to 328 ft (100 m)
100BASE-TX EIA Category 5 UTP (2 pair) up to 328 ft (100 m)
1000BASE-T EIA Category 6 UTP (recommended), Category 5E UTP or
5 UTP (2 pair) up to 328 ft (100 m)

Figure 4-9 shows the Ethernet RJ-45 port and plug.

Figure 4-9 RJ-45 Port and Plug

210222

87654321
RJ-45 connector

Table 4-3 lists and describes the RJ-45 pin signals used on the connector.

Table 4-3 Ethernet Port Pinout

Ethernet Port Pin Signal Description

1 TxD+ Transmit data +
2 TxD– Transmit data –
3 RxD+ Receive data +
4 Termination network No connection
5 Termination network No connection
6 RxD– Receive data –
7 Termination network No connection
8 Termination network No connection

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Connecting Cables

Connecting the Console

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001

Your CSACS-1121 Series appliance has a DCE-mode console port for connecting a console terminal to
your appliance. The appliance uses a DB-9 serial connector for the console port.
The console port on the CSACS-1121 Series appliance includes an EIA/TIA-232 asynchronous serial
(DB-9) connector. This serial console connector (port) allows you to access the appliance locally by
connecting a terminal—either a PC running terminal-emulation software or an ASCII terminal—to the
console port.
To connect a PC running terminal-emulation software to the console port, use a DB-9 female to DB-9
female straight-through cable.
To connect an ASCII terminal to the console port, use a DB-9 female to DB-25 male straight-through
cable with a DB-25 female to DB-25 female gender changer.
To connect a terminal or a PC running terminal-emulation software to the console port on the
CSACS-1121 Series appliance:

Step 1 Connect the terminal using a straight-through cable to the console port.
Step 2 Configure your terminal or terminal-emulation software for 9600 baud, 8 data bits, no parity, 1 stop bit,
and no hardware flow control.

Serial (Console) Port Connector

The CSACS 1121 Series appliance has one serial port connector located on the back panel of
the appliance.
Figure 4-10 shows the pin number assignments for the 9-pin, male D-shell serial port connector located
on the back panel of the appliance. These pin number assignments are those defined for RS-232-C and
conform to industry standards.

Figure 4-10 Serial Port Connector

1 5
83193

6 9

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Connecting Cables

Table 4-4 lists and describes the serial (console) port pinout.

Table 4-4 DB-9 Serial (Console) Port Pinout

Serial Port Pin Signal Description

1 DCD Data Carrier Detect
2 RXD Receive Data
3 TXD Transmit Data
4 DTR Data Terminal Ready
5 GND Signal Ground
6 DSR Data Set Ready
7 RTS Request To Send
8 CTS Clear To Send
9 RI Ring Indicator

Connecting the Keyboard and Video Monitor

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001

This section describes how to connect a keyboard and video monitor to the CSACS-1121
Series appliance.
As an alternative to the keyboard and video monitor, you can use a serial console to connect to the
CSACS-1121 appliance.
The CSACS-1121 appliance does not provide support for a mouse.
The CSACS-1121 provides USB ports on the front and rear of the appliance that can be used to connect
a keyboard and video monitor.
To connect a keyboard and video monitor to the appliance:

Step 1 Verify that the appliance is turned off.

Step 2 Connect the end of the keyboard cable to the PS/2 (keyboard) port which is located on the back panel of
the appliance.
Step 3 Connect the end of the video monitor cable to the PS/2 (video monitor) port which is located on the back
panel of the appliance.
Step 4 Power on the appliance.

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Powering Up the CSACS-1121 Series Appliance

Cable Management
Cable management is the most visual aspect of your appliance setup. However, cable management is
often overlooked because it can be time consuming.
Equipment racks and enclosures house more equipment today than ever before. This growth has
increased the need for organized cable management both inside and outside the rack. Poor cable
management not only leads to damaged cables or increased time for adding or changing cables, but also
blocks critical airflow or access. These problems can lead to inefficiencies in the performance of your
equipment or even downtime.
There are many solutions to address cable management. They can range from simple cable management
rings, to vertical or horizontal organizers, to troughs and ladders.
All CSACS-1121 Series appliance cables should be properly dressed so as not to interfere with each
other or other pieces of equipment. Use local practices to ensure that the cables attached to your
appliance are properly dressed.
Proceed to the next section, Powering Up the CSACS-1121 Series Appliance, page 4-12, to continue the
installation process.

Powering Up the CSACS-1121 Series Appliance

Warning Do not touch the power supply when the power cord is connected. For systems with a power switch,
line voltages are present within the power supply even when the power switch is off and the power
cord is connected. For systems without a power switch, line voltages are present within the power
supply when the power cord is connected. Statement 4

Warning This equipment is intended to be grounded. Ensure that the host is connected to earth ground during
normal use. Statement 39

This section contains:

• Checklist for Power Up, page 4-12
• Power-Up Procedure, page 4-13
• Checking the LEDs, page 4-14

Checklist for Power Up

You are ready to power up the CSACS-1121 Series appliance if:
• The appliance is securely mounted.
• Power, network, and interface cables are properly connected.

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Powering Up the CSACS-1121 Series Appliance

Power-Up Procedure
To power up the CSACS-1121 Series appliance and verify its initialization and self-test, follow this
procedure. When the procedure is completed, the appliance is ready to be configured.

Step 1 Review the information in Safety Guidelines, page 3-1.

Step 2 Plug the AC power cord into the power cord receptacle at the rear of the appliance. (See location 1 in
Figure 4-7.)
Step 3 Connect the other end of the power cord to a power source at your installation site.
Step 4 Press the power button on the front of the appliance. (See location 2 in Figure 4-11.)
The appliance should begin booting. After the operating system boots, you are ready to initialize the
basic software configuration. For configuration procedures, see the software installation guide or user
guide.

Figure 4-11 CSACS-1121 Series Appliance Front View

4
3 5
2 6
1 7
8
Cisco 1121 Secure
Accrss Control System
CISCO

195214
9
10

The following table describes the callouts in Figure 4-11.

1 Appliance power LED 6 System-error LED

2 Power-control button 7 USB 1 connector
3 Reset button 8 USB 2 connector
4 Hard disk drive activity LED 9 CD-eject button
5 Locator LED 10 CD drive activity LED

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Preparing to Transport the Rack Cabinet

Checking the LEDs

When the CSACS-1121 Series appliance is up and running, observe the front-panel LEDs. The following
LEDs provide power, activity, and status information:

CSACS-1121 Appliance Front-Panel LEDs

• Appliance power, green:
– On when power is on.
– Off when power is off or an error condition has been detected in the operating voltages.
• Hard disk activity, green:
– On when appliance software has booted up and the appliance is operational.
– Off when appliance has not yet booted or an error condition has been detected in the
boot process.
For more detailed information about the LEDs, see Troubleshooting, page A-1.

Preparing to Transport the Rack Cabinet

To transport the CSACS-1121 Series appliance to another location with the server installed:

Step 1 Remove the large screw (see Figure 4-12) and discard it.
Step 2 Remove and save the front screw.
Step 3 Loosen the other two rear screws.
Step 4 Fully extend the rail and insert the screw you saved into the position where the large screw had been
located.
Step 5 Tighten all screws to secure the rail.
Step 6 Repeat the steps from 1 to 5 for the other rail.

Figure 4-12 Preparing to Transport the Rack Cabinet

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Removing or Replacing the CSACS-1121 Series Appliance

The following table describes the callouts in Figure 4-12.

1 Large screw 3 Two rear screws

2 Front screw

Step 7 You must secure the server to the rack, by doing the following:
a. If necessary, disconnect the cables from the rear of the server.
b. Slide the server out of the rack 150 mm (6 inches) and insert the M6 screws in each slide rail.
c. Secure the server to the rack cabinet with the M6 screws. See Figure 4-13.
Step 8 Ensure that the rails are fully extended to the rear of the rack cabinet.
If you have removed the shipping brackets on the slide rails, you must reinstall them before you transport
the rack cabinet with the server installed. Reverse the instructions on the shipping bracket to reinstall it,
as shown in Figure 4-6.

Figure 4-13 Preparing to Move the Rack Cabinet to Another Location

Removing or Replacing the CSACS-1121 Series Appliance

Warning Before working on a system that has an On/Off switch, turn OFF the power and unplug the power cord.
Statement 1

Warning Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040

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Removing or Replacing the CSACS-1121 Series Appliance

This section contains:

• Removing a CSACS-1121 Series Appliance, page 4-16
• Replacing a CSACS-1121 Series Appliance, page 4-16

Removing a CSACS-1121 Series Appliance

To remove a CSACS-1121 Series appliance from your network:

Step 1 Power down the appliance.

Step 2 Disconnect the power cords and network cables.
Step 3 Physically remove the appliance from the rack.
The appliance is in constant communication on your network; thus, when the network notices that the
appliance is no longer responding to it, the network stops sending requests to the appliance. This change
is visible to users.

Note If other appliances are attached to the network, the network continues sending requests to the
other appliances.

Replacing a CSACS-1121 Series Appliance

To replace an appliance:

Step 1 Remove the appliance from the network.

Step 2 Install a new appliance using the same installation procedures that you used for the previous appliance.
Step 3 Configure the new appliance using the same configuration parameters that you used for the
removed appliance.

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Installing and Configuring the Cisco Secure
Access Control System with CSACS-1121

This chapter describes how to install and initially configure CSACS-1121 and the ACS 5.2 server.
This chapter contains:
• Installation Using the CSACS-1121 Series Appliance, page 5-1
• Installing the ACS Server, page 5-2
• Resetting the Administrator Password, page 5-5
• Reimaging the ACS Server, page 5-6

Installation Using the CSACS-1121 Series Appliance

The CSACS-1121 appliance is preinstalled with the ACS 5.2 software. This section gives you an
overview of the installation process and the tasks that you must perform before installing ACS.
Before you begin installing ACS 5.2, you must:
1. Open the box and check the contents. See Chapter 3, “Unpacking and Checking the Contents of Your
Shipment.”
2. Read Chapter 2, “Introducing the Cisco 1121 Secure Access Control System Hardware.”
3. Read the general precautions and safety warnings in Chapter 3, “Preparing to Install the Cisco 1121
Secure Access Control System Hardware.”
4. Install the appliance in the rack. See Chapter 4, “Installing the Cisco 1121 Secure Access Control
System Hardware.”
5. Connect the CSACS-1121 to the network and appliance console. See Chapter 4, “Connecting
Cables.”
6. Power up the CSACS-1121 appliance. See Chapter 4, “Powering Up the CSACS-1121 Series
Appliance.”
7. Run the setup command at the CLI prompt to configure the initial settings for the ACS server. See
Running the Setup Program, page 5-2.

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Installing the ACS Server

Installing the ACS Server

This section describes the installation process for the ACS server on the CSACS-1121 Series appliance.
This section contains:
• Running the Setup Program, page 5-2
• Verifying the Installation Process, page 5-4

Running the Setup Program

This section describes the setup process to install the ACS server.
The setup program launches an interactive command-line interface (CLI) that prompts you for the
required parameters.
An administrator can use the console or a dumb terminal to configure the initial network settings and
provide the initial administrator credentials for the ACS 5.2 server using the setup program. The setup
process is a one-time configuration task.
To install the ACS server:

Step 1 Power on the appliance.

The setup prompt appears:
Please type ‘setup’ to configure the appliance

localhost login:

Step 2 At the login prompt, enter setup and press Enter.

The console displays a set of parameters. You must enter the parameters as described in Table 5-1.

Note You can interrupt the setup process at any time by typing Ctrl-C before the last setup value is entered.

Table 5-1 Network Configuration Parameters

Prompt Default Conditions Description

Host Name localhost First letter must be an ASCII character. Enter the hostname.
Length must be from 3 to 19 characters.
Valid characters are alphanumeric (A-Z,
a-z, 0-9), hyphen (-), and the first
character must be a letter.
IPV4 IP Address None, network specific Must be a valid IPv4 address between Enter the IP address.
0.0.0.0 and 255.255.255.255.
IPv4 Netmask None, network specific Must be a valid IPv4 address between Enter a valid netmask.
0.0.0.0 and 255.255.255.255.
IPv4 Gateway None, network specific Must be a valid IPv4 address between Enter a valid default gateway.
0.0.0.0 and 255.255.255.255.

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Table 5-1 Network Configuration Parameters (continued)

Prompt Default Conditions Description

Domain Name None, network specific Cannot be an IP address. Enter the domain name.
Valid characters are ASCII characters,
any numbers, hyphen (-), and period (.).
IPv4 Primary Name None, network specific Must be a valid IPv4 address between Enter a valid name
Server Address 0.0.0.0 and 255.255.255.255. server address.
Add/Edit another None, network specific Must be a valid IPv4 address between To configure multiple name
nameserver 0.0.0.0 and 255.255.255.255. servers, enter Y.
Username admin The name of the first administrative user. Enter the username.
You can accept the default or enter a new
username.
Must be from 3 to 8 characters, and must
be alphanumeric (A-Z, a-z, 0-9).
Admin Password None No default password. Enter your Enter the password.
password.
The password must be at least six
characters in length, have at least one
lowercase letter, one uppercase letter, and
one number.
In addition:
• Save the user and password
information for the account that you
set up for initial configuration.
• Remember and protect these
credentials because they allow
complete administrative control of the
ACS hardware, the CLI, and the
application.
• If you lose your administrative
credentials, you can reset your
password by using the ACS 5.2
installation CD.

The console requests for the parameters as shown below:

localhost login: setup

Enter hostname[]: acs-server-1

Enter IP address[]: 209.165.200.225

Enter IP default netmask[]: 255.255.255.0

Enter IP default gateway[]: 209.165.200.1

Enter default DNS domain[]: mycompany.com

Enter Primary nameserver[]: 209.165.200.254

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Add/Edit another nameserver? Y/N : n

Enter username [admin]: admin

Enter password:

Enter password again:

Pinging the gateway...

Pinging the primary nameserver...

Do not use `Ctrl-C' from this point on...

Appliance is configured

Installing applications...

Installing acs...

Generating configuration...

Rebooting...

After the ACS server is installed, the system reboots automatically.

Now, you can log into ACS using the CLI username and password that was configured during the
setup process.

Note You can use this username and password to log into ACS only via the CLI.

Verifying the Installation Process

To verify that you have correctly completed the installation process:

Step 1 When the system reboots, at the login prompt enter the username you configured during setup, and
press Enter.
Step 2 At password prompt, enter the password you configured during setup, and press Enter.
Step 3 Verify that the application has been installed properly by entering show application, and press Enter.
The console displays:
<name> <Description>
acs Cisco Secure Access Control System 5.2

Step 4 Check the release and ACS version installed, at the system prompt by entering show application
version acs, and press Enter.

The console displays:

Cisco ACS VERSION INFORMATION

-----------------------------

Version : 5.2.0.23

Internal Build ID : B.2724

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Resetting the Administrator Password

Note The Version and Internal Build ID may change for different versions of this release.

Step 5 Check the status of ACS processes, at the system prompt by entering show application status acs ,
and press Enter.
The console displays:
ACS role: PRIMARY

Process 'database' running

Process 'management' running

Process 'runtime' running

Process 'view-database' running

Process 'view-jobmanager' running

Process 'view-alertmanager' running

Process 'view-collector' running

Process 'view-logprocessor' running

Note To get the latest ACS patches and to keep your ACS up-to-date, visit
http://www.cisco.com/cgi-bin/tablebuild.pl/acs5_patches

Resetting the Administrator Password

If you are not able to log into the system due to loss of administrator password, you can use the ACS 5.2
Recovery DVD to reset the administrator password.
To reset the administrator password:

Step 1 Power up the appliance.

Step 2 Insert the ACS 5.2 Recovery DVD.
The console displays:
Welcome to Cisco Secure ACS 5.2 Recovery - CSACS 1121

To boot from hard disk press <Enter>

Available boot options:

[1] Cisco Secure ACS 5.2 Installation (Keyboard/Monitor)

[2] Cisco Secure ACS 5.2 Installation (Serial Console)

[3] Reset Administrator Password (Keyboard/Monitor)

[4] Reset Administrator Password (Serial Console)

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Reimaging the ACS Server

<Enter> Boot from hard disk

Please enter boot option and press <Enter>.

boot:

To reset the administrator password, at the system prompt, enter 3 if you are using a keyboard and video
monitor, or enter 4 if you are using a serial console port.
The console displays a set of parameters.
Step 3 Enter the parameters as described in Table 5-2.

Table 5-2 Password Reset Parameters

Parameter Description
Admin username Enter the number of the administrator whose password you want to reset.
Password Enter the new password for the administrator.
Verify password Enter the password again.
Save change & Reboot Enter Y to save.

The console displays:

Admin username:

[1]:admin

[2]:admin2

[3]:admin3

Enter number of admin for password recovery:1

Password:

Verify password:

Save change&reeboot? [Y/N]:

Reimaging the ACS Server

To reimage the ACS server:

Step 1 Power up the appliance.

Step 2 Insert the ACS Recovery DVD.
The console displays:
Welcome to Cisco Secure ACS 5.2 Recovery - Cisco CSACS 1121

To boot from hard disk press <Enter>

Available boot options:

[1] Cisco Secure ACS 5.2 Installation (Keyboard/Monitor)

[2] Cisco Secure ACS 5.2 Installation (Serial Console)

[3] Reset Administrator Password (Keyboard/Monitor)

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Reimaging the ACS Server

[4] Reset Administrator Password (Serial Console)

<Enter> Boot from hard disk

Please enter boot option and press <Enter>.

boot:

Step 3 At the console prompt, enter 1 if you are using a keyboard and video monitor, or enter 2 if you are using
a serial console port, and press Enter.
The reimage process uninstalls the existing ADE-OS and ACS versions, and installs the latest versions.
For the installation process, see the section Running the Setup Program, page 5-2.

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 CH A P T E R 6
Installing ACS in a VMware Virtual Machine

This chapter describes the system requirements and installation of ACS 5.2 in a VMware virtual
machine.
This section contains:
• Virtual Machine Requirements, page 6-1
• Evaluating ACS 5.2, page 6-2
• Configuring the ESX 3.5 or 4.0 Server, page 6-2
• Configuring the VM, page 6-4
• Preparing the VM for ACS Server Installation, page 6-7
• Installing the ACS Server, page 6-9
• VMware Hardening Requirements, page 6-10

Virtual Machine Requirements

The minimum system requirements for the virtual machine must be similar to the CSACS-1120 Series
appliance hardware configuration.
Table 6-1 lists the minimum system requirements to install ACS 5.2 on a VMware virtual machine.

Table 6-1 Minimum System Requirements

Requirement Type Minimum Requirements

CPU Intel Core2; 2.13 GHz
Memory 4 GB RAM
Hard Disks 500 GB of disk storage
NIC 1 GB NIC interface
Hypervisor VMware ESX 3.5 or 4.0

Note You can use VMware Server 2.x only for an evaluation version of ACS 5.2. For an evaluation version,
the disk space must be between 60 GB and 500 GB.

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 Chapter 6 Installing ACS in a VMware Virtual Machine
Evaluating ACS 5.2

Evaluating ACS 5.2

For evaluation, ACS 5.2 can be installed in a VMware Server 2.x virtual machine or a VMware ESX
virtual machine. When evaluating ACS 5.2, you can configure less disk space in the virtual machine, but
a minimum disk space of 60 GB is required.
To download the ACS 5.2 software:

Step 1 Go to the following link:

http://cisco.com/go/acs
Step 2 Click Download Software.
You should have a valid Cisco.com login credentials to access this link.

To download a 90-day evaluation license:

Step 1 Go to the following link:

https://tools.cisco.com/SWIFT/Licensing/PrivateRegistrationServlet?DemoKeys=Y
Step 2 Click the link available in the Licenses Not Requiring a PAK section.
You should have a valid Cisco.com login credentials to access this link.

VMware Server installations are not supported for production environments. Installations that use less
than 500 GB of disk space are also not supported for production environment.
To migrate an ACS configuration from an evaluation system to a fully licensed production system,
backup the configuration of the evaluation version and restore it to the production system. For more
information on backup and restore, see Chapter 7, “Upgrading the Cisco Secure Access Control
System.”

Configuring the ESX 3.5 or 4.0 Server

To install the ACS server, you require a minimum disk space of 500 GB on the VM. This section
describes how to set the minimum required disk space on the VM.
To change the disk space size on the VM, log into the ESX Server. Yo can check the following after you
are logged in:
To verify the disk space size:

Step 1 Choose Configuration > Storage, and click Properties.

If the memory size is 256 GB, you must change it to 512 GB.
Step 2 Change the memory size to 512 GB by choosing Configuration > Storage.

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Configuring the ESX 3.5 or 4.0 Server

To remove the default configuration:

Step 1 Click Remove.

A confirmation window appears.
Step 2 Click Yes.
The default configuration is removed.

To create a new virtual file size

Step 1 Choose Configuration > Storage > Add Storage Wizard.

You can find the Add Storage wizard at the upper-right corner of the configuration window.

Figure 6-1 Configuration Window

Step 2 From the Storage Type drop-down list, choose Disk/LUN and click Next.
Step 3 Choose 512 GB, 2 MB block size and click Next.
512 GB is the minimum block size required for installing VMware with ACS. However, ACS will use
only 500 GB, even if you assign extra space in your VM.
Step 4 Click Finish.
The new VM with a 512 GB memory and a 2 MB block size is created successfully.

To check the new file size, choose Configuration > Storage, and click Properties.
Figure 6-2 displays the properties of a disk space created with the name ds1.

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 Chapter 6 Installing ACS in a VMware Virtual Machine
Configuring the VM

Figure 6-2 Disk Space Properties Window

Configuring the VM
This section describes the VM configuration process using the VMware Infrastructure Client.

Before You Begin

Before installing the ACS server, verify that the VM has a minimum of 500 GB disk space. For more
information, see Configuring the ESX 3.5 or 4.0 Server, page 6-2.
To configure the VM:

Step 1 Log into the ESX Server.

Step 2 In the VMware Infrastructure Client, in the left pane, right-click your host container and choose New
Virtual Machine.
The New Virtual Machine Wizard appears.
Step 3 In the Configuration Type dialog box, choose Typical as the VM configuration as shown in Figure 6-3,
and click Next.

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Configuring the VM

Figure 6-3 Virtual Machine Configuration Dialog Box

The Name and Location dialog box appears. (Figure 6-4)

Step 4 Enter a name you will use to reference the VM, and click Next.

Figure 6-4 Name and Location Dialog Box

Tip Use the hostname you will use for your VM host.

The Datastore dialog box appears. (Figure 6-5)

Step 5 Choose a datastore that has a minimum of 500 GB free space available, and click Next.

Figure 6-5 Datastore Dialog Box

The Guest Operating System dialog box appears. (Figure 6-6)

Step 6 Click the Linux radio button and from the Version drop-down list, choose Other Linux (32-bit).

Figure 6-6 Guest Operating System Dialog Box

The Number of Virtual Processors dialog box appears. (Figure 6-7)

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 Chapter 6 Installing ACS in a VMware Virtual Machine
Configuring the VM

Step 7 From the Number of virtual processors drop-down list, choose 2 (if 2 is available); or you can choose
and click Next.

Figure 6-7 Number of Virtual Processors Dialog Box

The Memory Configuration dialog box appears. (Figure 6-8)

Step 8 Enter 4096 MB, and click Next.

Figure 6-8 Memory Configuration Dialog Box

The NIC Configuration dialog box appears. (Figure 6-9)

Step 9 Choose 1 NIC, and click Next.

Figure 6-9 NIC Configuration Dialog Box

The Virtual Disk Capacity dialog box appears. (Figure 6-10)

Step 10 In the Disk Size field, enter 500 GB, and click Next.

Figure 6-10 Virtual Disk Capacity Dialog Box

The Ready to Complete New Virtual Machine dialog box appears. (Figure 6-11)

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Preparing the VM for ACS Server Installation

Step 11 Verify the configuration details, such as Name, Guest OS, Virtual CPU, Memory, and Virtual Disk Size,
of the newly created VM.

Figure 6-11 Ready to Complete Dialog Box

Step 12 Click Finish.

The VM is installed.

To activate the newly created VM, right-click the VM in the left pane and choose Power On.

Preparing the VM for ACS Server Installation

After configuring the VM, you are ready to install the ACS server. To install the ACS server from your
ACS Install Disk, you need to configure the VM to boot from the ACS Install Disk.
The VM must be configured with a virtual DVD drive to boot off the ACS 5.2 DVD.
This can be performed using different methods depending on your environment.
See Configuring the VM Using the DVD Drive, page 6-7 to configure the VM using the DVD drive of
your VMware ESX server host.

Configuring the VM Using the DVD Drive

This section describes how to configure the VM to boot from the ACS Install Disk using the DVD drive
of the VMware ESX server host.
To configure the VM using the DVD drive:

Step 1 In the VMware Infrastructure Client, highlight the newly created VM, and choose Edit Virtual
Machine Settings.
The Virtual Machine Properties window appears. Figure 6-12 displays the properties of a VM created
with the name ACS 5.2.

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Preparing the VM for ACS Server Installation

Figure 6-12 Virtual Machine Properties Dialog Box

Step 2 In the Virtual Machine Properties dialog box, choose CD/DVD Drive 1.
The CD/DVD Drive1 properties dialog box appears.
Step 3 Choose the Host Device option, and from the drop-down list, choose your DVD host device.
Step 4 Choose the Connect at Power On option, and click OK to save your settings.
You can now use the DVD drive of the VMware ESX server to install the ACS server.

When you complete the configuration, click the Console tab, right-click the VM from the left pane, and
choose Send Ctrl+Alt+Del to restart the VM.

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Installing the ACS Server

Installing the ACS Server

This section describes the installation process for the ACS server on VMware ESX 3.5 or 4.0.
To install the ACS server:

Step 1 Log into the VMware Infrastructure Client.

Step 2 Insert the ACS 5.2 Install Disk into the VMware ESX host CD/DVD drive, and power on the VM.
You can also download the ACS 5.2 software from the Cisco Software Download Site at:
http://www.cisco.com/public/sw-center/index.shtml.
After installation if you do not install a permanent license, ACS will automatically install a 90 day
evaluation license.
When the ACS 5.2 Install Disk boots, the console displays:
Welcome to Cisco Secure ACS 5.2 Recovery

To boot from the hard disk press <Enter>

Available boot options:

[1] Cisco Secure ACS 5.2 Installation (Monitor/Keyboard)

[2] Cisco Secure ACS 5.2 Installation (Serial Console)

[3] Reset Administrator Password (Keyboard/Monitor)

[4] Reset Administrator Password (Serial Console)

<Enter> Boot from hard disk

Please enter boot option and press <Enter>.

boot: 1

You can select either the monitor and keyboard port, or the console port to perform the initial setup.
Step 3 At the system prompt, type 1 to select a monitor and keyboard port, or type 2 to select a console port,
and press Enter.
This starts the installation of the ACS server on the VM.

Note Allow 20 minutes for the installation process to complete.

When the installation process finishes, the VM reboots automatically.

When the VM reboots, the console displays:
Type 'setup' to configure your appliance

localhost:

Step 4 At the system prompt, type setup, and press Enter.

The Setup Wizard appears and guides you through the initial configuration. For more information on the
setup process, see Running the Setup Program, page 5-2.

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VMware Hardening Requirements

VMware Hardening Requirements

Both the VMware server and the operating system on which the vmware is running must be hardened
according to the guidelines specified by the VMware and operating system vendors.
See the vmware support website for more details.

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Upgrading the Cisco Secure Access Control
System

This chapter describes the procedure to upgrade an ACS deployment from 5.1 to 5.2 and to upgrade a
single ACS server to ADE-OS 1.2 and ACS 5.2.

Note If you are using ACS 5.0, you should first upgrade to ACS 5.1 and then to ACS 5.2. For procedures to
upgrade from ACS 5.0 to ACS 5.1, see the Installation and Upgrade Guide for the Cisco Secure Access
Control System 5.1.

Note You cannot install ACS 5.2 on ACS 5.1 installation. You have to take a backup from existing 5.1
installation, reimage the appliance with 5.2 and then restore the 5.1 backup.

This chapter describes the following scenarios:

• Upgrading an ACS Deployment from 5.1 to 5.2, page 7-2—Procedure to upgrade an ACS
deployment from 5.1 to 5.2.
• Upgrading the ACS Monitoring and Report Viewer, page 7-10—Processes involved in upgrading
the ACS Monitoring and Report Viewer.
• Upgrading an ACS Server from 5.1 to 5.2, page 7-11—Procedure for an incremental upgrade of an
ACS server from 5.1 to 5.2.
• Backing Up and Restoring ACS Application, page 7-12—Procedure for backing up ACS 5.1
application data and restoring it on ACS 5.2.
• Upgrading an ACS Server from 5.0 to 5.1, page 7-13—Procedure to upgrade an ACS server from
5.0 to 5.2.
• Applying ACS Patch, page 7-14—Procedure to download and apply upgrade patch.
The upgrade process involves upgrading an ACS server that includes the Monitoring and Report Viewer
and the configuration information in the database.
During the upgrade process, ACS upgrades the ACS server to 5.2 and restores the data to ACS 5.2 server.
As part of the restore operation, ACS converts the configuration data to a 5.2-compatible format.
ACS stores the information related to data upgrade in /opt/CSCOacs/logs/acsupgrade.log. To view the
content of this log file, download the support bunddle. For information on downloading the support
bunddle, see the CLI Reference Guide for the Cisco Secure Access Control System 5.2. Also, see
/var/log/ade/ADE.log, which logs the details of all the operations performed in ACS CLI.

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Upgrading an ACS Deployment from 5.1 to 5.2

If you are migrating your ACS from 4.x to 5.2, you must follow the migration procedure as described in
the Migration Guide for the Cisco Secure Access Control System 5.2.
You must have a repository configured with an FTP, NFS, or SFTP network server (but not a TFTP
repository) to perform the ACS upgrade.
To create a repository, use the repository command. For more details about the commands used in this
chapter, see the CLI Reference Guide for the Cisco Secure Access Control System 5.2.

Upgrading an ACS Deployment from 5.1 to 5.2

Follow the procedure described in this section to upgrade an ACS 5.1 deployment to 5.2.
The deployment upgrade process consists of the following phases and is illustrated in Figure 7-1:
• Upgrading the Log Collector Server, page 7-3
• Upgrading the Secondary Servers, page 7-6
• Upgrading the Primary Server, page 7-8
• Upgrading the PKI Data and Certificates, page 7-9
• Promoting a Secondary Server to Primary, page 7-10

Figure 7-1 Upgrading an ACS Deployment

Note ACS does not support interoperability between the ACS 5.1 and 5.2 deployments.

Usually in a deployment scenario of multiple servers, the ACS primary server functions as a master
database for the configuration data, and a secondary server stores the monitoring and report data. There
are some exceptions to this setup, which can be handled as described below:
• If ACS 5.1 primary server also functions as a log collector in your 5.1 deployment, you should
interchange the primary server for one of the secondary servers in the deployment. See Promoting
a Secondary Server to Primary, page 7-10.
• If your 5.1 deployment contains only two servers, you could skip the second step (upgrading the
secondary servers) listed in the deployment upgrade process.

Note If the backup data is huge in size, then extraction process might take a minimum of 1 hour to many hours.

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Upgrading an ACS Deployment from 5.1 to 5.2

Upgrading the Log Collector Server

Initially, you need to upgrade the log collector server to ACS 5.2 and use this server as a common log
collector between the ACS 5.1 and 5.2 deployments until the 5.2 upgrade for all the servers is complete.
You can upgrade a log collector node that functions as a secondary server. However, when your primary
server also functions as the log collector, you must promote a secondary server to play the role of the
primary for the 5.1 deployment, change the primary server to secondary, and upgrade the secondary
server (the server that was changed from primary to secondary) to 5.2.
To promote a secondary server as primary, see Promoting a Secondary Server to Primary, page 7-10.
To upgrade a log collector to 5.2:

Step 1 Back up the log collector data.

You must backup the log collector data to a remote server and not to the local disk.
From the ACS CLI, issue the following backup command in the EXEC mode to perform a backup and
place the backup in a repository:
backup backup-file-name repository repository-name
Step 2 Change the log collector configured on the primary server.
You should assign another secondary server in the 5.1 deployment as log collector and assign it to the
primary server:
a. From the ACS web interface, select System Administration > Configuration > Log
Configuration > Log Collector.
The Log Collector page appears.
b. From the Select Log Collector drop-down list box, choose a different secondary server to configure
it as a log collector for your 5.1 deployment.
c. Click Set Log Collector.
Step 3 From the CLI of the newly-assigned log collector, run the show application status acs command to
verify that all of the ACS processes are running.
Step 4 Restore the log collector data from the backup repository to the new 5.2 log collector.
Run the following restore command in the EXEC mode:
restore backup-file-name repository repository-name
Step 5 Deregister the old log collector server from the deployment and delete it from the ACS 5.1 primary, so
that it is now a standalone server.
a. From the web interface of the ACS 5.1 primary server, select System Administration > Operations
> Distributed System Management.
The Distributed System Management page appears.
b. From the Secondary Instances table, check the check box next to the secondary instance that you
want to deregister.
c. Click Deregister.
The system displays the following message:
This operation will deregister the selected ACS Instance from the Primary Instance.

Do you wish to continue?

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Upgrading an ACS Deployment from 5.1 to 5.2

d. Click OK.
The ACS machine restarts.
e. Log into the ACS 5.1 primary server.
f. Select System Administration > Operations > Distributed System Management.
g. From the Secondary Instances table, check the check box next to the deregistered secondary instance
that you want to delete.
h. Click Delete.
The following message appears:
Are you sure you want to delete the selected item/items?

i. Click OK.
The Secondary Instances table on the Distributed System Management page appears without the
deleted secondary instance.
Step 6 Backup the ACS 5.1 data (configuration and monitoring) and store it in a remote repository.
Run the backup command in the EXEC mode to backup the data:
backup backup-name repository repository-name

Note Before you back up, you must install the latest ACS 5.1 patch. See Applying ACS Patch,
page 7-14

Step 7 Perform Reimaging the ACS Server, page 5-6.

ACS upgrades to ACS 5.2.
Step 8 Configure a repository to place the backed up data.
Step 9 Restore the ACS 5.1 data to the ACS 5.2 server:
Run the restore command in the EXEC mode to restore the backup taken earlier:
restore filename repository repository-name
While the ACS 5.1 configuration data is restored, the ACS 5.1 Monitoring and Report Viewer data is
converted and upgraded to the 5.2 format.
Step 10 On the primary server of the 5.1 deployment, define a remote log target for the 5.2 log collector server:
a. Select System Administration > Configuration > Log Configuration > Remote Log Targets.
The Remote Log Targets page appears.
b. Click Create.
The Create page appears.
c. Enter the values for the following fields:
– Name—The name of the remote log target. Maximum length is 32 characters.
– Description—(Optional) A description of the remote log target. Maximum description length is
1024 characters.
– Type—The type of remote log target. Syslog is the only option.
– IP Address—IP address of the remote log target, in the format x.x.x.x. Specify the IP address of
the 5.2 log collector server.

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Upgrading an ACS Deployment from 5.1 to 5.2

– Use Advanced Syslog Options—Click to enable the advanced syslog options that include port
number, facility code, and maximum length.
– Port—The port number of the remote log target that is used as the communication channel
between the ACS and the remote log target (default is 514). Enter 20514 for the port number.
– Facility Code—(Optional) Choose an option from the Facility Code drop-down list box.
– Maximum Length—The maximum length of the remote log target messages. Valid options are
from 200 to 1024.
d. Click Submit.
The remote log target configuration is saved. The Remote Log Targets page appears with the new remote
log target configuration.
Now, the authentication details from the 5.1 deployment are logged in both the 5.1 and 5.2 log collector
servers.
Step 11 On the 5.1 primary server, configure the appropriate logging categories for the remote log target:
a. Select System Administration > Configuration > Log Configuration > Logging Categories >
Global.
The Logging Categories page appears; from here, you can view the logging categories.
b. Click the name of the logging category you want to configure
Or
Click the radio button next to the name of the logging category you want to configure and click Edit.
c. In the General tab, complete the following fields:
– Log Severity—Use the drop-down list box to select the severity level. Valid options are FATAL,
ERROR, WARN, INFO, and DEBUG.
– Log to Local Target—Check to enable logging to the local target.
– Local Target is Critical—Check the check box to make this local target the critical target.
Usable for accounting and for AAA audit (passed authentication) logging category types only.
d. Click the Remote Syslog Target tab and choose the Remote Targets to view the logs.
e. Click Submit.
The Logging Categories page appears, with your configured logging category.
When the ACS processes of the 5.2 log collector server are up and running, all the configuration data,
monitoring and report data, and reports are upgraded.
Now the upgraded server functions as ACS 5.2 primary server as well as a log collector.
Step 12 Import local and outstanding Certificate Sign Requests (CSRs).
See Importing Server Certificates and Associating Certificates to Protocols section on page 15 and
Generating Self-Signed Certificates section on page 16 in the User Guide for the Cisco Secure Access
Control System 5.2.
To verify upgrade of the log collector, check the MonitoringandReportingDatabase.log file. There should
not be any error in the database upgrade.
While performing a full backup and restore on different servers, IP address of the backed up server will
be assigned to the restoring server.

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Upgrading an ACS Deployment from 5.1 to 5.2

Upgrading the Secondary Servers

To upgrade each 5.1 secondary server in your deployment to 5.2:
To ensure that you preserve the local certificates of the secondary server, you must import all the local
and outstanding CSRs to each node in the deployment. See Upgrading the PKI Data and Certificates,
page 7-9.
Before upgrading a secondary ACS server, ensure that the server is not inactive and it is not in local
mode.
To verify the status, from the web interface of the secondary server, select System Administration >
Operations > Local Operations > Join a Distributed System and check the status of the secondary
ACS server.

Step 1 Verify if the secondary server is a log collector.

If so, change the log collector server to the primary server or any other secondary server; otherwise,
proceed to Step 2.
a. From the 5.1 primary server, select System Administration > Configuration > Log Configuration
> Log Collector.
ACS displays the current log collector server.
b. From the Select Log Collector drop-down list box, choose a different server to configure it as a log
collector.
c. Click Set Log Collector.
Step 2 Deregister the secondary server from the 5.1 deployment and delete it from the ACS 5.1 primary server,
so that it now becomes a standalone server:
a. Select System Administration > Operations > Distributed System Management.
The Distributed System Management page appears.
b. From the Secondary Instances table, check the check box next to the secondary instance that you
want to deregister.
c. Click Deregister.
The system displays the following message:
This operation will deregister the selected ACS Instance from the Primary Instance.

Do you wish to continue?

d. Click OK.
The ACS machine restarts.
e. Log into the ACS 5.1 primary server.
f. Select System Administration > Operations > Distributed System Management.
g. From the Secondary Instances table, check the check box next to the secondary instance that you
want to delete.
h. Click Delete.
The following message appears:
Are you sure you want to delete the selected item/items?

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Upgrading an ACS Deployment from 5.1 to 5.2

i. Click OK.
The Secondary Instances table on the Distributed System Management page appears without the
deleted secondary instance.
Step 3 Back up the secondary server data.
From the ACS CLI, issue the following backup command in the EXEC mode to perform a backup and
place the backup in a repository:
backup backup-name repository repository-name

Note Before you back up the secondary server, you must install the latest ACS 5.1 patch. See
Applying ACS Patch, page 7-14

Step 4 Perform Reimaging the ACS Server, page 5-6.

ACS upgrades to ACS 5.2.
Step 5 Register the secondary server to the ACS 5.2 primary server.
a. Select System Administration > Operations > Local Operations > Deployment Operations.
The Deployment Operation page appears.
b. Complete the following mandatory fields under Registration dialog box:
– Primary Instance—The hostname of the 5.2 primary server that you wish to register the
secondary instance with.
– Admin Username—Username of an administrator account.
– Admin Password—The password for the administrator account.
– Hardware Replacement—Check to enable the existing ACS instance to re-register with the
primary instance and get a copy of the configuration already present in the primary instance.
– Recovery Keyword—Specify the same hostname that was used in the 5.1 deployment to ensure
that you associate this secondary server with the monitoring and report data collected earlier.
After you submit this information, this instance connects to the primary instance. The primary
instance finds the associated ACS instance records based on the keyword, and marks each
record as registered.
c. Click Register to Primary.
The system displays the following message:
This operation will register this ACS Instance as a secondary to the specified Primary
Instance. ACS will be restarted. You will be required to login again. Do you wish to
continue?

d. Click OK.
When you register a secondary to a primary instance, you can use any account created on the primary
instance. The credentials that you create on the primary instance are replicated to the secondary
instance.
e. Log into the ACS secondary server after restart.
After the registration is complete, ACS performs a full synchronization and sends the ACS 5.2
configuration data to the 5.2 secondary server.

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Upgrading an ACS Deployment from 5.1 to 5.2

Step 6 Import local and outstanding CSRs.

See Importing Server Certificates and Associating Certificates to Protocols section on page 15 and
Generating Self-Signed Certificates section on page 16 of the User Guide for the Cisco Secure Access
Control System 5.2.

Upgrading the Primary Server

To upgrade the primary server from a 5.1 to 5.2 deployment:

Step 1 Back up the primary server data.

To do this, from the ACS CLI, enter the following backup command in the EXEC mode to perform a
backup and place the backup in a repository:
backup backup-name repository repository-name
Step 2 Make sure the primary server is a standalone server:
a. Select System Administration > Operations > Distributed System Management.
The Distributed System Management page appears.
b. Check if there are secondary servers listed in the Secondary Instances table.
If there are any secondary servers, upgrade those servers before upgrading the 5.1 primary server.
See Upgrading the Secondary Servers, page 7-6.
Step 3 Upgrade the ACS server to 5.2. See Upgrading an ACS Server from 5.1 to 5.2, page 7-11.
Step 4 Register the server to the Primary ACS 5.2:
a. Select System Administration > Operations > Local Operations > Deployment Operations.
The Deployment Operation page appears.
b. Complete the following mandatory fields under Registration dialog box:
– Primary Instance—The hostname of the primary server that you wish to register the secondary
instance with.
– Admin Username—Username of an administrator account.
– Admin Password—The password for the administrator account.
– Hardware Replacement—Check to enable the existing ACS instance with re-register to the
primary instance and get a copy of the configuration already present in the primary instance.
– Recovery Keyword—Specify the same hostname as was used in the 5.1 deployment to ensure
that you associate this server with the monitoring and report data collected earlier.
After you submit this information, this instance connects to the primary instance. The primary
instance finds the associated ACS instance records based on the keyword, and marks each
record as registered.
c. Click Register to Primary.
The system displays the following message:
This operation will register this ACS Instance as a secondary to the specified Primary
Instance. ACS will be restarted. You will be required to login again. Do you wish to
continue?

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Upgrading an ACS Deployment from 5.1 to 5.2

d. Click OK.
When you register a secondary to a primary instance, you can use any account created on the primary
instance. The credentials that you create on the primary instance are replicated to the secondary
instance.
e. Log into the ACS server after restart.
Step 5 Promote this instance as the ACS 5.2 primary again. See Promoting a Secondary Server to Primary,
page 7-10.

Note Perform Step 4 only when you have a secondary server functioning as an ACS 5.2 primary server
or when you want the log collector node to be a secondary server.

Upgrading the PKI Data and Certificates

The ACS 5.1 Public Key Infrastructure (PKI) credentials and the local certificates and outstanding CSRs
are restored in ACS 5.2 by reimporting the certificates.
If you reimage the ACS 5.1 machine to ACS 5.2, all the PKI data will be erased. To preserve the local
certificates, you must import all the local and outstanding CSRs to the primary node in the deployment.
To preserve the local certificates:

Step 1 On the ACS 5.1 target machine, go to System Administration > Configuration > Local Server
Certificates > Local Certificates.
Step 2 Check the local certificate.
Step 3 Click Export.
Step 4 Export the certificate and the private key.
Step 5 Repeat steps 2 to 4 for all the local certificates.
Step 6 Go to System Administration > Configuration > Local Server Certificates > Outstanding Signing
Requests.
Step 7 Check the CSR.
Step 8 Click Export.
Step 9 Repeat steps 7 and 8 for all the CSRs.
Step 10 Save all the exported certificates and CSRs.
Step 11 Reimaging the target machine ACS 5.1 to ACS 5.2.
Step 12 Import all the exported certificates and CSRs.

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Upgrading the ACS Monitoring and Report Viewer

Promoting a Secondary Server to Primary

To promote a secondary server to primary:

Step 1 From the web interface of the primary server, select System Administration > Operations >
Distributed System Management.
The Distributed System Management page appears.
Step 2 In the Secondary Instances table, check the check box next to the secondary server that you want to
promote to primary.
Step 3 Click Promote.
The system displays the following message:
This operation will promote the selected ACS Instance to become the new Primary Instance.
As a consequence, the current Primary Instance will be demoted to a Secondary.

Do you wish to continue?

Step 4 Click OK.

The system promotes the selected secondary server to primary, moves it to the Primary Instance table,
and the existing primary server will be automatically moved to the Secondary Instances table.
When the registration completes, ACS performs a full synchronization and sends the ACS 5.2
configuration data to the newly promoted primary server.

Upgrading the ACS Monitoring and Report Viewer

ACS invokes the upgrade of the Monitoring and Report Viewer as a subtask during upgrade.
The maximum disk space available for ACS Monitoring and Report Viewer is 150 GB.
This section contains:
• Restoring the Monitoring and Report Viewer Data After Upgrade, page 7-11
• Upgrading the Database, page 7-11
• Upgrading the Reports, page 7-11
To check the status of the database upgrade, in the Monitoring and Report Viewer, choose Monitoring
Configuration > System Operations > Data Upgrade Status.
The Data Upgrade Status page appears, indicating the status of the Monitoring and Report Viewer data
upgrade.
When the database upgrade completes, ACS displays the following message:
Upgrade completed successfully.

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Upgrading an ACS Server from 5.1 to 5.2

Restoring the Monitoring and Report Viewer Data After Upgrade

When you restore the backup data after upgrading to 5.2, ACS automatically synchronizes the changes
with the database and reports, if any changes are found.
The reports data is available only for the period during which you take a backup and not for the period
when you restore it. For example, if you back up the data in June and restore it in August, the reports
data avalable will be for June only and not for August. To get the latest reports data you need to run the
reports again.

Upgrading the Database

After the 5.2 upgrade, if you restore the backup made prior to the upgrade, ACS displays the database
version as AVPair:DBVersion=5.2 and maintains the schema version as 5.2 in the av_system_settings
table. When the database process restarts, ACS checks the ACS version and the database version if they
are out-of-date and performs a schema and data upgrade.

Upgrading the Reports

After you upgrade to 5.2, if you restore the backup made prior to the upgrade, ACS checks if the reports
tag displays “View 5.2” and when the web process starts up, ACS performs the necessary updates.

Upgrading an ACS Server from 5.1 to 5.2

This section describes the steps to back up the ADE-OS and ACS configuration data, reimage ACS, and
restore the backup data.
You must have physical access to the ACS box to perform this upgrade procedure.
To upgrade an ACS server:

Step 1 Back up the ADE-OS and ACS configuration data from the ACS 5.1 server:

Note Ensure that you use a nonlocal repository for the ACS 5.1 data backup. Otherwise, you might lose the
configuration data after you install 5.2.

Issue the following backup command in the EXEC mode to perform a backup and place the backup in
a repository.
backup backup-name repository repository-name
Step 2 Perform Reimaging the ACS Server, page 5-6.
ACS upgrades the ADE-OS to 1.2 and ACS to 5.2.
Step 3 Configure a repository to place the backed up data.
Step 4 Restore the ADE-OS and ACS configuration data to the ACS 5.2 server:
Issue the restore command in the EXEC mode to restore the backup taken earlier:
restore filename repository repository-name

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Backing Up and Restoring ACS Application

While ACS restores and upgrades the ACS 5.1 configuration data, it also begins to convert and upgrade
the ACS 5.1 Monitoring and Report Viewer data to the 5.2 format.
Step 5 To monitor the status of the data upgrade, from the Monitoring and Report Viewer, choose Monitoring
Configuration > System Operations > Data Upgrade Status.
The Data Upgrade Status page appears, indicating the status of the Monitoring and Report Viewer data
upgrade.
When the database upgrade completes, ACS displays the following message:
Upgrade completed successfully.
Step 6 Click OK.

Note You need to change the IP address and the running configuration of the ACS server when restoring
database on a different ACS server.

Backing Up and Restoring ACS Application

This section describes the steps to back up the ACS configuration data, and restore the backup data. This
process will not backup the ADE-OS.
You must have physical access to the ACS box to perform this upgrade procedure.
To backup and restore the ACS application:

Step 1 Back up the ACS configuration data from the ACS 5.1 server.

Note Ensure that you use a nonlocal repository for the ACS 5.1 data backup. Otherwise, you might lose the
configuration data after you install 5.2.

Issue the following backup command in the EXEC mode to perform a backup and place the backup in
a repository.
backup backup-name repository repository-name application acs
Step 2 Perform Reimaging the ACS Server, page 5-6.
ACS is upgraded to 5.2.
Step 3 Configure a repository to place the backed up data.
Step 4 Restore the ACS configuration data to the ACS 5.2 server:
Issue the restore command in the EXEC mode to restore the backup taken earlier:
restore filename repository repository-name application acs
While ACS restores the 5.1 configuration data, it begins to convert and upgrade the ACS 5.1 Monitoring
and Report Viewer data to the 5.2 format.
Step 5 To monitor the status of the data upgrade, from the Monitoring and Report Viewer, choose Monitoring
Configuration > System Operations > Data Upgrade Status.
The Data Upgrade Status page appears, indicating the status of the Monitoring and Report Viewer data
upgrade.

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Upgrading an ACS Server from 5.0 to 5.1

When the database upgrade completes, ACS displays the following message:
Upgrade completed successfully.
Step 6 Click OK.

Note You do not need to change the IP address and the running configuration of the ACS server when restoring
database on a different ACS server.

Upgrading an ACS Server from 5.0 to 5.1

To upgrade your ACS 5.0 server to ACS 5.2, follow the below steps:

Step 1 Backup the ACS 5.0 database.

Issue the following backup command in the EXEC mode to perform a backup and place the backup in
a repository.
backup backup-name repository repository-name

Note Ensure that you use a nonlocal repository for the ACS 5.0 data backup. Otherwise, you might lose the
configuration data after you install 5.1.

Step 2 Install ACS 5.1 using the recovery DVD.

Step 3 Install the latest ACS 5.1 patch available on Cisco.com.
Step 4 Restore the ACS 5.0 database.
Issue the restore command in the EXEC mode to restore the backup taken earlier:
restore filename repository repository-name
ACS upgrades the 5.0 configuration data and Monitoring and Report Viewer data to the 5.1 format.
Step 5 Backup the ACS 5.1 database.
Issue the following backup command in the EXEC mode to perform a backup and place the backup in
a repository.
backup backup-name repository repository-name

Note Ensure that you use a nonlocal repository for the ACS 5.1 data backup. Otherwise, you might lose the
configuration data after you install 5.2.

Step 6 Install ACS 5.2 using the recovery DVD.

Step 7 Install the latest ACS 5.2 patch, if available.

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 Chapter 7 Upgrading the Cisco Secure Access Control System
Applying ACS Patch

Step 8 Restore the ACS 5.1 database

Issue the restore command in the EXEC mode to restore the backup taken earlier:
restore filename repository repository-name
ACS upgrades the 5.1 configuration data and Monitoring and Report Viewer data to the 5.2 format.

Applying ACS Patch

You can download the ACS 5.2 cumulative patches from the following location:
http://www.cisco.com/public/sw-center/index.shtml
To download and apply the patches:

Step 1 Log into Cisco.com and navigate to Network Management > Security and Identity Management >
Cisco Secure Access Control Server Products > Cisco Secure Access Control System > Cisco Secure
Access Control System 5.2.
Step 2 Download the patch.
Step 3 Install the ACS 5.2 cumulative patch by running the following acs patch command in the EXEC mode
to install the ACS patch:
acs patch install patch-name.tar.gpg repository repository-name
ACS displays the following confirmation message:
Installing an ACS patch requires a restart of ACS services.
Would you like to continue? yes/no

Step 4 Enter yes.

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 CH A P T E R 8
Post-Installation Tasks

This chapter describes the tasks that you must perform after completing the ACS installation
successfully.
This chapter contains:
• Licenses, page 8-1
• Accessing the Web Interface, page 8-3
• Configuring ACS, page 8-5

Licenses
To operate ACS, you must install a valid license. ACS prompts you to install a valid base license when
you first access the web interface.

Note Each server requires a unique base license in a distributed deployment.

This section contains:

• Types of Licenses, page 8-2
• Auto-Installation of the Evaluation License, page 8-2

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 Chapter 8 Post-Installation Tasks
Licenses

Types of Licenses
Table 8-1 shows ACS 5.2 license support:
.
Table 8-1 ACS License Support

License Description
Base License The base license is required for all software instances deployed, as well as for all appliances. The
base license enables you to use all the ACS functionality except license controlled features, and
it enables standard centralized reporting features.
• Required for each ACS instance, primary and secondary.
• Required for all appliances.
• Supports deployments with up to 500 managed devices.
The following are the types of base license:
• Permanent—This license does not have an expiration date. Supports deployments with up to
500 managed devices.
• Evaluation—Expires 90 days from the time the license is issued. Supports deployments with
up to 50 managed devices.
The number of devices is determined by the number of unique IP addresses that you configure.
This includes the subnet masks that you configure. For example, a subnet mask of 255.255.255.0
implies 256 unique IP addresses and hence the number of devices is 256.
Add-On Licenses Add-on licenses can only be installed on an ACS server with permanent base license. Large
deployment needs permanent base license to be installed.

Auto-Installation of the Evaluation License

If you are using a virtual machine (VM) for ACS with disk space between 60 GB and 500 GB, ACS
automatically installs the evaluation license. However, you can also get the evaluation license and install
it manually on the ACS server.

Note If you use an ACS server with less than 500 GB hard disk space, Cisco does not provide support for
scalability, performance, and disk space-related issues.

For further details on licensing, see User Guide for the Cisco Secure Access Control System 5.2.

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 Chapter 8 Post-Installation Tasks
Accessing the Web Interface

Accessing the Web Interface

The ACS web interface is supported on HTTPS-enabled Microsoft Internet Explorer versions 6 and 7,
and Firefox version 3.x.
This section contains:
• Logging In, page 8-3
• Logging Out, page 8-4

Logging In
When you log into the ACS web interface for the first time, you are prompted to install the license file.
To log into the ACS web interface:

Step 1 Enter the ACS URL in your browser.

For example https://acs_host/acsadmin, where acs_host is the IP address or DNS host name.
The login page appears.
Step 2 In the Username field, enter ACSAdmin, which is the default username. The value is not case-sensitive.
Step 3 In the Password field, enter default, which is the default password. The value is case-sensitive.

Note Click Reset to clear the Username and Password fields and start over, if needed.

Step 4 Click Login or press Enter.

The login page reappears, prompting you to change your password.
Step 5 Enter default in the Old Password field, then enter a new password in the New Password and Confirm
Password fields.
If you forget your username or password, use the acs reset-password command to reset your username
to ACSAdmin and your password to default. You are prompted to change your password after a reset.
See Command Line Reference Guide for ACS 5.2 for more information.
Step 6 Click Login or press Enter.
You are prompted to install a valid license as shown in Figure 8-1.

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 Chapter 8 Post-Installation Tasks
Accessing the Web Interface

Figure 8-1 ACS 5.2 License Screen

The license page appears only the first time that you log into ACS.
Step 7 Click Browse and choose a valid, unique base license for the ACS server.
For more information on installing a valid license, see the User Guide for the Cisco Secure Access
Control System 5.2.
• If your login is successful, the main page of the ACS web interface appears.
• If your login is unsuccessful, the following error message appears:
Invalid username or password specified.

The Username and Password fields are cleared.

Step 8 Re-enter the valid username and password, and click Login.

Logging Out
To log out of the ACS web interface:

Step 1 Click Logout in the ACS web interface header to end your administrative session.
A dialog box appears, prompting you to confirm whether you want to log out of ACS.
Step 2 Click OK.
You are logged out.

Caution For security reasons, Cisco recommends that you log out of the ACS when you complete your
administrative session. If you do not log out, the ACS web interface logs you out after 30 minutes of
inactivity, and does not save any unsubmitted configuration data.

For more information on using the Web Interface, see the User Guide for the Cisco Secure Access
Control System 5.2.

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Chapter 8 Post-Installation Tasks
Configuring ACS

Configuring ACS
Use the ACS web interface for initial configuration setup. The ACS web interface allows you to access
pages, perform configuration tasks, and view interface configuration errors.
When you finish installing the license file, perform the following ACS configuration setup:
• Configuring system administrators and accounts
• Configuring ACS in a distributed deployment
• Managing system administration configurations:
– Configuring global system options
– Configuring dictionaries
– Configuring local server certificates
– Configuring logs
• Configuring data backup
• Configuring collection filters
• Managing ACS logging
• Specifying e-mail settings
• Specifying session settings
• Specifying system alarm settings
• Configuring data purging
• Configuring password policies
For details on each operation and other administrative functions, such as monitoring and report, see the
User Guide for the Cisco Secure Access Control System 5.2.
For details on migration and problems with migration, see the Migration Guide for the Cisco Secure
Access Control System 5.2.
For up-to-date information on Cisco.com, see the Release Notes for the Cisco Secure Access
Control System 5.2.

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Configuring ACS

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 A P P E N D I X A
Troubleshooting

The CSACS-1121 Series appliance undergoes extensive testing before it leaves the factory. If you
encounter problems, use the information in this appendix to help isolate problems or to eliminate the
appliance as the source of the problem.
Although an overtemperature or overvoltage condition is unlikely at initial startup, a discussion of
environmental temperature and voltage monitoring functions is provided in Regulatory Compliance,
page 2-7 section.

Note The procedures in this chapter assume that you are troubleshooting the initial CSACS-1121 Series
appliance startup, and that the appliance is in the original factory configuration. If you have removed or
replaced components, or changed any default settings, the recommendations in this chapter might
not apply.

This appendix does not cover every possible issue that might occur on an appliance but instead focuses
on those events that are frequently seen by the customer.
This appendix contains:
• Troubleshooting Overview, page A-1
• Problem Solving, page A-2
• Reading the LEDs, page A-5
• Product Serial Number Location, page A-7

Troubleshooting Overview
At the initial system boot, you should verify the following:
• The external power cable is connected, and the proper power source is being applied. For more
information, see Power Considerations, page 3-9, Powering Up the CSACS-1121 Series Appliance,
page 4-12, and Troubleshooting the Power and Cooling Systems, page A-3.
• The appliance fan and blower are operating. See Airflow Guidelines, page 3-8 and Troubleshooting
the Power and Cooling Systems, page A-3.
• The appliance software boots successfully.
• The adapter cards (if installed) are properly installed in their slots, and each initializes (is enabled
by the appliance software) without problems.

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 Appendix A Troubleshooting
Problem Solving

When each of these conditions is met, the hardware installation is complete, and you should proceed to
perform a basic configuration. For proper configuration features, see Chapter 5, “Installing and
Configuring the Cisco Secure Access Control System with CSACS-1121,” or the User Guide for the
Cisco Secure Access Control System 5.2.
If you cannot locate the source of the problem, contact a customer service representative for information
on how to proceed. For technical support information, see the Cisco Information Packet publication that
is shipped with your appliance. Before you call, ensure that you have the following information ready:
• Appliance chassis type and serial number. For more information, see Cisco Product Identification
Tool, page 2-3.
• Maintenance agreement or warranty information (see the Cisco Information Packet).
• Type of software and version number (if applicable).
• Date you received the new appliance.
• Brief description of the problem you are facing and the steps you have taken to isolate and resolve
the problem.

Note Be sure to provide the customer service representative with any upgrade or maintenance information that
was performed on the CSACS-1121 Series appliance after your initial installation. For site log
information, see Creating a Site Log, page 3-14 and Site Log, page B-1

Problem Solving
The key to problem solving is to isolate the problem to a specific location by comparing what the
CSACS-1121 Series appliance is doing with what it should be doing.
In other words, when troubleshooting, define the specific symptoms, identify all potential problems that
could be causing the symptoms, and then systematically eliminate each potential problem (from most
likely to least likely) until the symptoms disappear.
The following steps provide guidelines you can use during the troubleshooting process.

Step 1 Analyze the problem and create a clear problem statement. Define symptoms and potential causes.
Step 2 Gather the facts that you need to help isolate possible causes.
Step 3 Consider possible causes based on the facts that you gathered.
Step 4 Create an action plan based on those causes. Begin with the most likely problem and devise a plan in
which you manipulate only one variable.
Step 5 Implement the action plan. Perform each step carefully while testing to see whether the
symptom disappears.
Step 6 Analyze the results to determine whether the problem has been resolved. If the problem is resolved,
consider the process complete.
If the problem has not been resolved, create an action plan based on the next most probable cause on
your list. Return to Step 4 and repeat the process until the problem is solved.
Be sure to undo anything that you changed while implementing your action plan. Remember to change
only one variable at a time.

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 Appendix A Troubleshooting
Problem Solving

Note The LEDs on the front and back panel of the appliance enable you to determine the performance and
operation of the appliance. For a description of these LEDs, see Reading the LEDs, page A-5.

When troubleshooting, check the following appliance subsystems first:

• Power and cooling systems (external power source, power cable, and appliance fans). Also, check
for inadequate ventilation, air circulation, or environmental conditions.
• Adapter card—Checking the LEDs on the adapter card can help you to identify a failure.
• Cables—Verify that the external cables connecting the appliance to the network are all secure.

Troubleshooting the Power and Cooling Systems

Both the power LED and the fans can help you troubleshoot a power problem. Check the following items
to help isolate the problem:
• When the CSACS-1121 Series appliance is connected to the power source, is the appliance power
LED on the front panel on? If not, check the AC power cord connection; if the power LED is still
off, the problem might be due to a power supply failure.
• Does the appliance shut down after being on for only a short time?
– Check for an environmentally induced shutdown. For more information, see Environmental
Reporting Features, page A-3 section.
– Check the fans. If the fans are not working, the appliance will overheat and shut itself down.
If the fans are not working, you might need to check the power supply connection to the fans.
Checking this connection will require you to shut down the appliance, remove any external
cables, and open up the appliance.
– Ensure that the appliance intake and exhaust vents are clear.
– Check the environmental site requirements in Temperature and Humidity Guidelines, page 3-9.
• Does the appliance partially boot, but the LEDs do not light? Check for a power supply failure by
inspecting the power LED on the front panel of the appliance:
– If the LED is on, the power supply is functional.
– If the LED is off, see the Cisco Information Packet for warranty information, or contact your
customer service representative.

Environmental Reporting Features

The CSACS-1121 Series appliance has protection circuits that monitor and detect overcurrent,
overvoltage, and overtemperature conditions inside the appliance.
If the power supply shuts down or latches off, an AC cycle switches off for 15 seconds and switches on
for 1 second to reset the power supply. For more information, see Regulatory Compliance, page 2-7.
The following conditions can cause an abnormally high appliance temperature:
• Fan failure
• Air conditioner failure in the room
• Airflow blocked to cooling vents

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 Appendix A Troubleshooting
Problem Solving

Take steps to correct the problem. For information about environmental operating conditions, see
Temperature and Humidity Guidelines, page 3-9.

Troubleshooting Adapter Cards, Cables, and Connections

Network problems can be caused by an adapter card, cables or cable connections, or external devices
such as a hub, wall jack, WAN interface, or terminal. Check for the following symptoms to help isolate
a problem:
• Adapter card is not recognized by the CSACS-1121 Series appliance:
– Ensure that the adapter card is firmly seated in its slot.
– Check the LEDs on the adapter card. Each adapter card has its own set of LEDs.
– Verify that your software release supports the adapter card. See the documentation that was
included with your adapter card.
• Adapter card is recognized, but interface ports do not initialize:
– Ensure that the adapter card is firmly seated in its slot.
– Check external cable connections.
– Verify that your software release supports the adapter card. See the documentation that was
included with your adapter card.
• The CSACS-1121 Series appliance does not boot properly, or it constantly or intermittently reboots:
– Ensure that the adapter card is firmly seated in its slot.
– Check the appliance chassis or the application software. For warranty information, see the Cisco
Information Packet publication that is shipped with your appliance or contact your customer
service representative.
• If you are using the console port with a terminal, and the CSACS-1121 Series appliance boots but
the console screen is frozen:
– Check the external console connection.
– Verify that the parameters for your terminal are set as follows:
(a) The terminal should have the same data rate that the appliance has (9600 bps is the default).
(b) 8 data bits.
(c) No parity generated or checked.
(d) 1 stop bit.
• The CSACS-1121 Series appliance powers on and boots only when an adapter card is removed.
Check the adapter card. For warranty information, see the Cisco Information Packet publication that
is shipped with your appliance or contact your customer service representative.
• The CSACS-1121 Series appliance powers on and boots only when a particular cable is
disconnected. There might be a problem with the cable. For warranty information, see the Cisco
Information Packet publication that is shipped with your appliance or contact your customer
service representative.

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 Appendix A Troubleshooting
Reading the LEDs

Reading the LEDs

There are several LEDs on the CSACS-1121 Series appliance. LEDs serve the following purposes:
• Indicate that basic power is available to the appliance.
• Indicate the hard disk, CD drive, and network activity statuses.
This section contains:
• Front-Panel LEDs, page A-5
• Back-Panel LEDs, page A-6

Front-Panel LEDs
Figure A-1 shows the locations of the appliance’s front-panel LEDs.

Figure A-1 Front-Panel LEDs

4
3 5
2 6
1 7
8
Cisco 1121 Secure
Accrss Control System
CISCO

195214
9
10

The following table describes the callouts in Figure A-1.

1 Appliance power LED 6 System-error LED

2 Power-control button 7 USB 1 connector
3 Reset button 8 USB 2 connector
4 Hard disk drive activity LED 9 CD-eject button
5 Locator LED 10 CD drive activity LED

Table A-1 describes the front-panel LEDs.

Table A-1 Front-Panel LED Descriptions

LED Color State Description

Appliance power Green On Power on
Green Blinking Sleep (standby)
Off Off Power off

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 Appendix A Troubleshooting
Reading the LEDs

Table A-1 Front-Panel LED Descriptions

LED Color State Description

Hard disk drive activity Green Random Hard disk drive activity
blinking
Off Off No hard disk drive activity
Reset Button — — Press the button to do a soft reset
Locator LED Blue Blinking System is booting up
Off Off System bootup is completed
System-error Amber On A system error has occurred
CD drive activity Green On The CD drive is in use

Back-Panel LEDs
Figure A-2 shows these LEDs.

Figure A-2 CSACS-1121 Rear Panel LEDs

276861
1 2

The following table describes the callouts in Figure A-2

1 Ethernet activity LED 2 Ethernet link LED

Table A-2 describes the LEDs located on the rear panel of the CSACS-1121 Series appliance.

Table A-2 Rear-Panel LEDs

LED Color State Description

Ethernet activity LED Green On Activity exists between the server
and the network
Green Blinking Activity exists between the server
and the network
Off Off No activity exists
Ethernet link LED Green Random blinking Ethernet controller is connected to
the network
Off Off Ethernet controller is not connected
to the network

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 Appendix A Troubleshooting
Product Serial Number Location

Product Serial Number Location

On the CSACS-1121 Series appliance, the serial number label is located on the front panel of the
appliance, at the lower-left. Figure A-3 shows the location of the serial number label.
This section contains details on Cisco Product Identification Tool, page A-7

Figure A-3 Serial Number Location for the CSACS-1121 Series Appliance

XXXXNNNNNNN

Cisco 1121 Secure

Accrss Control System
CISCO

195213
Note The serial number for the CSACS-1121 Series appliance is 11 characters long.

Cisco Product Identification Tool

The Cisco Product Identification (CPI) tool helps you retrieve the serial number of your Cisco products.
Before you submit a request for service online or by phone, use the CPI tool to locate your product serial
number. You can access this tool from the Cisco Support website.
To access the CPI tool:

Step 1 Click the Get Tools & Resources link.

Step 2 Click the All Tools (A-Z) tab
Step 3 Choose Cisco Product Identification Tool from the alphabetical list.
This tool offers three search options:
• Search by product ID or model name.
• Browse for Cisco model.
• Copy and paste the output of the show command to identify the product.
Search results show an illustration of your product with the location of the serial number label
highlighted. Locate the serial number label on your product and record the information before you place
a service call.
You can access the CPI tool from Cisco.com at:
http://tools.cisco.com/Support/CPI/index.do
Access to the CPI tool on the Cisco Support website requires a Cisco.com user ID and password. If you
have a valid service contract but do not have a user ID or password, you can register at:
http://tools.cisco.com/RPF/register/register.do

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 Appendix A Troubleshooting
Product Serial Number Location

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 A P P E N D I X B
Site Log

The site log provides a record of all actions related to installing and maintaining the CSACS-1121 Series
appliance. Keep the log in an accessible place near the appliance chassis so that anyone who performs
tasks has access to it. Use the installation checklist (see the Installation Checklist, page 3-13) to verify
the steps for the installation and maintenance process of your appliance.
Site Log entries might include the following:
• Installation progress—Make a copy of the appliance installation checklist, and insert it into the site
log. Make entries as you complete each task.
• Upgrade, removal, and maintenance procedures—Use the site log as a record of ongoing appliance
maintenance and expansion history. Each time a task is performed on the appliance, update the site
log to reflect the following information:
– Configuration changes
– Maintenance schedules and requirements
– Maintenance procedures performed
– Intermittent problems
– Comments and notes
Table B-1 shows a sample site log. Make copies of the sample, or design your own site log to meet the
needs of your site and equipment.

Table B-1 Site Log

Date Description of Action Performed or Symptom Observed Initials

Date Description
Date Description
Date Description

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 Appendix B Site Log

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 A P P E N D I X C
Maintaining the Cisco 1121 Secure Access
Control System

The CSACS-1121 Series appliance is configured to order and is ready for installation when it leaves the
factory. After you install and configure your appliance, you may have to perform specific maintenance
procedures and operations to ensure that the appliance is operating properly.
These preventive procedures will maintain your appliance in good operating condition and minimize the
need for costly, time-consuming service procedures.

Caution To help prevent problems, before performing any procedures in this chapter, review Safety Warnings,
page -x and the Safety Guidelines, page 3-1 sections.

The following sections discuss various environmental factors that can adversely affect appliance
performance and longevity.

Maintaining Your Site Environment

Good preventive maintenance includes regular visual inspections of the appliance, including exterior
cleaning and inspection.
This chapter contains:
• General Exterior Cleaning and Inspection, page C-2
• Cooling, page C-3
• Temperature, page C-3
• Humidity, page C-4
• Altitude, page C-4
• Electrostatic Discharge
• Electromagnetic and Radio Frequency Interference, page C-5
• Magnetism, page C-5
• Power Source Interruptions, page C-5

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 Appendix C Maintaining the Cisco 1121 Secure Access Control System
Maintaining Your Site Environment

General Exterior Cleaning and Inspection

This section details the cleaning requirements for exterior surfaces of the appliance. It also provides
information on inspecting cables and adapter cards.

Caution Never spray cleaning solution on the surfaces of the appliance. Over spray can penetrate into the
appliance and cause electrical problems and corrosion.

Appliance
Use a lint-free, nonabrasive cloth to perform cleaning. Do not use a solvent, abrasive cleaning agents,
or tissue paper. If the appliance is dirty (for example, with thick dust), use a soft damp cloth and gently
wipe the surface of the appliance.
Immediately wipe any water or liquid off from the appliance.

Dust and Particles

A clean operating environment can greatly reduce the negative effects of dust and other particles, which
act as insulators and interfere with the operation of an appliance’s mechanical components. In addition
to regular cleaning, you should follow these guidelines to deter contamination of the appliance:
• Do not permit smoking anywhere near the appliance.
• Do not permit food or drink near the appliance.

Cables and Connectors

Periodically inspect cables and connectors to and from your appliance periodically to see if they are
worn out or loose.

Adapter Cards
Check the connections on the adapter cards. Ensure that they are secured to the appliance and have not
been jarred loose or mechanically damaged.

Corrosion

The oil from a person’s fingers, or prolonged exposure to high temperature or humidity, can corrode the
gold-plated edge connectors and pin connectors on adapter cards in the appliance. This corrosion on
adapter card connectors is a gradual process that can eventually lead to intermittent failure of
electrical circuits.
To prevent corrosion, you should avoid touching contacts on adapter cards. Protecting the appliance
from corrosive elements is especially important in moist and salty environments, which tend to promote
corrosion. Also, as a further deterrent to corrosion, the appliance should not be used in extreme
temperatures, as explained in the Temperature, page C-3 section.

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 Appendix C Maintaining the Cisco 1121 Secure Access Control System
Maintaining Your Site Environment

Cooling
Exhaust fans in the power supply and in the appliance cool the power supply and the appliance by
drawing air in through various openings in the front of the appliance and blowing it out the back.
However, the fans also draw dust and other particles into the appliance, causing contaminant buildup,
which results in an increase in the appliance’s internal temperature and interferes with the operation of
various appliance components.
To avoid these conditions, we recommend keeping your work environment clean to reduce the amount
of dust and dirt around the appliance, thereby reducing the amount of contaminants drawn into the
appliance by the fans.

Temperature
Temperature extremes can cause a variety of problems, including premature aging and failure of
integrated circuits (ICs) or mechanical failure of devices. Extreme temperature fluctuations can cause
ICs to become loose in their sockets, causing expansion and contraction of disk drive platters, resulting
in read or write data errors.
The heat emission of an ACS server would be in the range of 341 to 1,024 BTUs (100 to 300 W).
To minimize the negative effects of temperature on appliance performance, follow these guidelines:
• Table C-1 lists the air temperature that you must maintain according to the altitude where your ACS
server is placed.

Table C-1 Air Temperature Maintenance

.

Server State Altitude Air Temperature

On 0 to 914.4 m (3000 ft) 50.0° to 95.0°F (10° to 35°C)
On 914.4 m (3000 ft) to 2133.6 m 50.0° to 89.6°F (10° to 32°C)
(7000 ft)
Off Maximum altitude: 2133.6 m 50.0° to 109.4°F (10° to 43°C)
(7000 ft)
Shipping Maximum altitude: 2133.6 m -40° to 140°F (-40° to 60°C)
(7000 ft)

• Ensure that the appliance has adequate ventilation. Do not place it within a closed-in wall unit or on
top of cloth, which can act as insulation. Do not place it where it will receive direct sunlight,
particularly in the afternoon. Do not place it next to a heat source of any kind, including heating
vents during winter.
Adequate ventilation is particularly important at high altitudes. Appliance performance may not be
optimum when the appliance is operating at high temperatures as well as high altitudes. Do
the following:
• Ensure that all slots and openings on the appliance remain unobstructed, especially the fan vents on
the back of the appliance.
• Clean the appliance at regular intervals to avoid any buildup of dust and debris, which can cause the
appliance to overheat.

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• If the appliance has been exposed to abnormally cold temperatures, allow a 2-hour warm-up period
to bring it up to normal operating temperature before turning it on. Failure to do so may cause
damage to internal components, particularly the hard disk drive.

Humidity
High-humidity conditions can cause moisture migration and penetration into the appliance. This
moisture can cause corrosion of internal components and degradation of properties such as electrical
resistance, thermal conductivity, physical strength, and size. Extreme moisture buildup inside the
appliance can result in electrical shorts, which can cause serious damage to the appliance.
Each appliance is rated to operate at 8 to 80 percent relative humidity, with a humidity gradation of
10 percent per hour. Buildings in which climate is controlled by air conditioning in the warmer months
and by heat during the colder months usually maintain an acceptable level of humidity for appliances.
However, if an appliance is located in an unusually humid location, a dehumidifier can be used to
maintain the humidity within an acceptable range.

Altitude
Operating an appliance at high altitudes (low atmospheric pressure) reduces the efficiency of forced and
convection cooling which can result in electrical problems related to arcing and corona effects. This
condition can also cause sealed components with internal pressure, such as electrolytic capacitors, to fail
or perform at reduced efficiency.

Electrostatic Discharge
Electrostatic discharge (ESD) results from the buildup of static electricity on the human body and certain
other objects. This static electricity is often produced by simple movements, such as walking across a
carpet.
ESD is a discharge of a static electrical charge that occurs when a person whose body contains such a
charge touches a component in the appliance. This static discharge can cause components, especially
ICs, to fail. ESD is a problem particularly in dry environments where the relative humidity is below
50 percent.
To reduce the effects of ESD, you should observe the following guidelines:
• Wear a grounding wrist strap. If a grounding wrist strap is unavailable, touch an unpainted metal
surface on the appliance chassis periodically to neutralize any static charge.
• Keep components in their antistatic packaging until they are installed.
• Avoid wearing clothing made of wool or synthetic materials.

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Electromagnetic and Radio Frequency Interference

Electromagnetic interference (EMI) and radio frequency interference (RFI) from an appliance can
adversely affect devices such as radio and television receivers operating near the appliance. Radio
frequencies emanating from an appliance can also interfere with cordless and low-power telephones.
RFI is defined as any EMI with a frequency above 10 kHz. This type of interference can travel from the
appliance to other devices through the power cable and power source, or through the air, like transmitted
radio waves. The Federal Communications Commission (FCC) publishes specific regulations to limit the
amount of EMI and RFI emitted by computing equipment. Each appliance meets these FCC regulations.
To reduce the possibility of EMI and RFI, follow these guidelines:
• Operate the appliance only with the appliance cover installed.
• Ensure that the screws on all peripheral cable connectors are securely fastened to their
corresponding connectors on the back of the appliance.
• Always use shielded cables with metal connector shells for attaching peripherals to the appliance.

Magnetism
Hard disk drives are susceptible to the effects of magnetism as they store data magnetically. Hard disk
drives should never be stored near magnetic sources such as:
• Monitors
• Printers
• Telephones with real bells
• Fluorescent lights

Power Source Interruptions

Appliances are especially sensitive to variations in voltage supplied by the AC power source.
Overvoltage, undervoltage, and transients (or spikes) can erase data from the memory or even cause
components to fail. To protect against these types of problems, power cables should always be properly
grounded and one, or both, of the following methods should be used:
• Place the appliance on a dedicated power circuit (rather than sharing a circuit with other electrical
equipment). In general, do not allow the appliance to share a circuit with any of the following:
– Copier machines
– Teletype machines
– Laser printers
– Fax machines
– Any other motorized equipment
Besides the above equipment, the greatest threats to an appliance’s power supply are surges or blackouts
caused by electrical storms.
If a blackout occurs—even a temporary one—while the appliance is turned on, turn off the appliance
immediately and disconnect it from the electrical outlet. Leaving the appliance on may cause problems
when the power is restored.

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 B E TA D R A F T — C I S C O C O N F I D E N T I A L

I N D EX

connecting
Numerics
cables 4-7
4-post hardware kit network interface 4-8
rack-mount 4-3 connections
4-post rack, mounting appliance on 4-2 troubleshooting A-4
considerations
power 3-9
A
console port, pinouts
acs deployment 1-1 serial 4-10
adapter cards cooling system
troubleshooting A-4 troubleshooting A-3
airflow corrosion
guidelines 3-8 preventing damage C-2
altitude CPI tool
guidelines C-4 identification 2-3, A-7
CSACS 1121 Series appliance
front view 2-4
B

back panel 2-5, 4-7

D
LEDs 2-6
dust
preventing damage C-4
C

cable
E
connecting 4-7
management 4-12 electricity
troubleshooting A-4 safety with 3-3
checking electromagnetic interference
LEDs 4-14 See EMI
checklist, installation 3-14 electrostatic discharge 3-5
checklist, power up 4-12 See ESD
configuration EMI
site 3-8 preventing effects of C-5

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B E TA D R A F T — C I S C O C O N F I D E N T I A L

environment troubleshooting procedures A-1

maintaining C-1 humidity
site 3-8 maintenance guidelines C-4
environmental
features A-3
I
specifications (table) 3-9
equipment identification
racks CPI 2-3, A-7
rack-mounting 3-9 information packet and warranty 3-11
safety with 3-3 installation
ESD checklist 3-14
preventing damage C-4 verification 5-4
preventing effects of 3-5, C-4 installing ACS server
setup program 5-2
post-installation tasks 8-1
F

features
K
environmental reporting A-3
front panel kit
LEDs 2-5 mounting 4-2
troubleshooting A-5 rack-mount hardware (table) 4-3
front view
CSACS 1121 Series appliance 2-4
L

LEDs
G
back panel 2-6
grounding (warning) 4-12 checking 4-14
guidelines front panel 2-5
airflow 3-8 lifting guidelines 3-5
lifting 3-5 location
rack installation 3-7 serial number 2-3, A-7
rack-mounting configuration 4-1 log, site 3-14, B-1
safety 3-1
temperature maintenance C-3
M

magnetism
H
preventing effects of C-5
hardware maintenance C-1

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B E TA D R A F T — C I S C O C O N F I D E N T I A L

temperature C-3 precautions

management general precautions 3-2
cable 4-12 problem solving
method of procedures See troubleshooting
See MOP procedure
MOP 3-6, 3-10 method of 3-10
power up 4-13
product
N
overview 2-1
network interface
connecting 4-8
R
NIC
LEDs rack
troubleshooting A-6 4-post (open) 3-7
NIC 1 and NIC 2 enclosed (do not use) 3-7
RJ-45 pinout 4-9 rack, mounting on 4-post 4-2
rack installation
guidelines 3-7
O
rack-mount
overview 4-post hardware kit 4-3
product 2-1 rack-mounting configuration
guidelines 4-1
radio frequency interference. See RFI
P regulatory compliance 2-7

planning removing
site 3-6 CSACS 1121 Series appliance 4-15

post-installation tasks 8-1 restricted access (warning) 3-3, 3-6, 4-1

power RFI
considerations 3-9 preventing effects of C-5

power lines (warning) 3-3 RJ-45 pinout

power source interruptions NIC 1 and NIC 2 4-9

preventing damage from C-5

power supplies (warning) 3-3
S
power supply (warning) 3-3, 4-12
power system safety
troubleshooting A-3 guidelines 3-1
power up SELV circuits (warning) 3-3
procedure 4-13 serial

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 Index

B E TA D R A F T — C I S C O C O N F I D E N T I A L

console port, pinouts 4-10

V
serial number
location 2-3, A-7 VMWare
site configuring 6-4
configuration 3-8 hardware requirements 6-1
environment 3-8 installing 6-1
maintenance factors C-1 installing ACS server 6-9
log 3-14, B-1
planning 3-6
W
requirement, MOPs 3-10
site log B-1 warranty 3-11

temperature
maintenance guidelines C-3
temperature and humidity guidelines 3-9
tools and equipment
required 3-13
trained and qualified (warning) 4-1
troubleshooting
adapter cards A-4
cables A-4
connections A-4
cooling system A-3
Ethernet LEDs A-6
front panel LEDs A-5
power system A-3

unpacking
checking shipment 3-11
upgrading
acs deployment 7-2
acs Monitoring and Report Viewer 7-10
acs server 7-11
post-installation tasks 8-1

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