Student name:__________

TRUE/FALSE - Write 'T' if the statement is true and 'F'

if the statement is false.
1) MIS infrastructure is a communications system
created by linking two or more devices and establishing a
standard methodology for communication.

⊚ true
⊚ false

2) Every company, regardless of size, relies on some

form of MIS infrastructure, whether it is a few personal
computers networked together or many interconnected around
the world.

⊚ true
⊚ false

3) Hardware consists of the physical devices associated

with a computer system, where software is the set of
instructions the hardware executes to carry out specific tasks.

⊚ true
⊚ false

4) Software is the set of instructions the hardware

executes to carry out specific tasks.

⊚ true
⊚ false

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 ⊚ true

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6) Hardware is the set of instructions the hardware
executes to carry out specific tasks.

⊚ true
⊚ false

7) A network is a communications system created by methodology in which they

linking two or more devices and establishing a standard can communicate.

⊚ true
⊚ false

8) A client is a computer designed to request information

from a server.

⊚ true
⊚ false

9) A server is a computer dedicated to providing

information in response to requests.

⊚ true
⊚ false

10) A server is a computer designed to request information

from a server.

⊚ true
⊚ false

11) A client is a computer dedicated to providing

information in response to requests.

⊚ true
⊚ false

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12) A good way to understand the client-server would respond with the
relationship is when someone uses a web browser (this would web page being requested
be the client) to access a website (this would be a server that by the client).

⊚ true
⊚ false

13) There are three primary areas where enterprise infrastructure, and
architects focus when maintaining a firm’s MIS infrastructure, sustainable MIS
including information MIS infrastructure, agile MIS infrastructures.

⊚ true
⊚ false

14) If you want to support business operations, you will as customer records, is
focus on building a strong information MIS infrastructure, maintained and secured.
which identifies where and how important information, such

⊚ true
⊚ false

15) If you want to support organization change, you will as customer records, is
focus on building a strong information MIS infrastructure, maintained and secured.
which identifies where and how important information, such

⊚ true
⊚ false

16) If you want to support the environment, you will focus

on building a strong, sustainable MIS infrastructure, which
identifies ways that a company can grow in terms of
computing resources while simultaneously becoming less
dependent on hardware and energy consumption.

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 ⊚ true ⊚ false

17) Software is a computer designed to request

information from a server.

⊚ true
⊚ false

18) Hardware is a computer dedicated to providing

information in response to requests.

⊚ true
⊚ false

19) An enterprise architect is a person grounded in important bridge between

technology, fluent in business, and able to provide the MIS and the business.

⊚ true
⊚ false

20) The ability to get a system up and running in the event company information is
of a system crash or failure that includes restoring the called a failover.

⊚ true
⊚ false

21) Failback occurs when the primary machine recovers

and resumes operations, taking over from the secondary
server.

⊚ true
⊚ false

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 ⊚ true

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23) The three primary areas of support provided by recovery plan, and the
information infrastructure are backup and recovery, disaster business continuity plan.

⊚ true
⊚ false

24) Failover backs up an exact copy of a system’s

information.

⊚ true
⊚ false

25) A backup is an exact copy of a system’s information.

⊚ true
⊚ false

26) Recovery is the ability to get a system up and running

in the event of a system crash or failure that includes restoring
the information backup.

⊚ true
⊚ false

27) Failover is a specific type of fault tolerance that occurs

when a redundant storage server offers an exact replica of the
real-time data and, if the primary server crashes, the users are
automatically directed to the secondary server or backup
server. This is a high-speed and high-cost method of backup
and recovery.

⊚ true
⊚ false

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28) Failover occurs when the primary machine recovers
and resumes operations, taking over from the secondary
server.

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 ⊚ true ⊚ false

29) Failback is a specific type of fault tolerance that

occurs when a redundant storage server offers an exact replica
of the real-time data, and, if the primary server crashes, the
users are automatically directed to the secondary server or
backup server.

⊚ true
⊚ false

30) Disasters such as power outages, fires, floods, transportation, and block
hurricanes, and even malicious activities such as hackers and utilities.
viruses strike companies every day. Disasters can disrupt
communications, damage physical infrastructures, halt

⊚ true
⊚ false

31) A hot site is a separate and fully equipped facility

where the company can move immediately after a disaster and
resume business.

⊚ true
⊚ false

32) A cold site is a separate facility that does not have any
computer equipment but is a place where employees can
move after a disaster.

⊚ true
⊚ false

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 ⊚ true

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34) A warm site is a separate and fully equipped facility
where the company can move immediately after a disaster and
resume business.

⊚ true
⊚ false

35) A warm site is a separate facility that does not have

any computer equipment but is a place where employees can
move after a disaster.

⊚ true
⊚ false

36) A cold site is a separate facility with computer

equipment that requires installation and configuration.

⊚ true
⊚ false

37) An emergency is a sudden, unexpected event requiring the environment, or

immediate action due to potential threat to health and safety, property.

⊚ true
⊚ false

38) Emergency preparedness ensures a company is ready

to respond to an emergency in an organized, timely, and
effective manner.

⊚ true
⊚ false

39) Business impact analysis details how a company

recovers and restores critical business operations and systems
after a disaster or extended disruption.

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 ⊚ true ⊚ false

40) A business impact analysis identifies all critical

business functions and the effect that a specific disaster may
have upon them.

⊚ true
⊚ false

41) A business continuity planning identifies all critical

business functions and the effect that a specific disaster may
have upon them.

⊚ true
⊚ false

42) A business impact analysis occurs when the ability of

a company to operate is impaired because of a hardware,
software, or data outage.

⊚ true
⊚ false

43) A cold site can destroy large amounts of vital data,

often causing incidents and an unplanned interruption of a
service.

⊚ true
⊚ false

44) An emergency contains all of the details of an

incident.

⊚ true
⊚ false

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45) Incident management is the process responsible for
managing how incidents are identified and corrected.

⊚ true
⊚ false

46) Technology recovery strategies focus specifically on

prioritizing the order for restoring hardware, software, and
data across the organization that best meets business recovery
requirements.

⊚ true
⊚ false

47) Accessibility refers to the varying levels that define

what a user can access, view, or perform when operating a
system.

⊚ true
⊚ false

48) Top-level MIS employees require administrator

access, or unrestricted access to the entire system.
Administrator access can perform functions such as resetting
passwords, deleting accounts, and shutting down entire
systems.

⊚ true
⊚ false

49) High availability occurs when a system is

continuously operational at all times.

⊚ true
⊚ false

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50) Availability refers to the time frames when the system
is operational.

⊚ true
⊚ false

51) A system is called unavailable when it is not operating

and cannot be used.

⊚ true
⊚ false

52) Portability refers to the ability of an application to different operating

operate on different devices or software platforms, such as systems.

⊚ true
⊚ false

53) Scalability describes how well a system can scale up unexpected, growth is key
or adapt to the increased demands of growth. If a company to building scalable
grows faster than anticipated, it might experience a variety of systems that can support
problems, from running out of storage space to taking more that development.
time to complete transactions. Anticipating expected, and

⊚ true
⊚ false

54) Reliability means the system functions correctly and

provides accurate information.

⊚ true
⊚ false

55) Usability is the degree to which a system is easy to learn, efficient, and

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satisfying to use.

⊚ true
⊚ false

56) Maintainability means the system quickly transforms

to support environmental changes.

⊚ true
⊚ false

57) Performance measures how quickly a system performs

a process or transaction.

⊚ true
⊚ false

58) Capacity planning determines future environmental

infrastructure requirements to ensure high-quality system
performance.

⊚ true
⊚ false

59) Vulnerability is a system weakness that can be

exploited by a threat.

⊚ true
⊚ false

60) Serviceability is how quickly a third party or vendor

can change a system to ensure it meets user needs and the
terms of any contracts, including agreed levels of reliability,
maintainability, or availability.

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 ⊚ true ⊚ false

61) Capacity represents the maximum throughput a system represents the size or
can deliver; for example, the capacity of a hard drive volume.

⊚ true
⊚ false

62) Web accessibility means that people with disabilities, neurological disabilities,
including visual, auditory, physical, speech, cognitive, and can use the web.

⊚ true
⊚ false

63) The Web Accessibility Initiative (WAI) brings

together people from industry, disability organizations,
government, and research labs from around the world to
develop guidelines and resources to help make the web
accessible to people with disabilities, including auditory,
cognitive, neurological, physical, speech, and visual
disabilities.

⊚ true
⊚ false

64) Availability refers to the varying levels that define

what a user can access, view, or perform when operating a
system.

⊚ true
⊚ false

65) Unavailability occurs when a system is continuously

operational at all times.

⊚ true

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66) Accessibility refers to the time frames when the
system is operational.

⊚ true
⊚ false

67) A system is called available when it is not operating

and cannot be used.

⊚ true
⊚ false

68) Scalability refers to the ability of an application to different operating

operate on different devices or software platforms, such as systems.

⊚ true
⊚ false

69) Portability describes how well a system can scale up

or adapt to the increased demands of growth.

⊚ true
⊚ false

70) Maintainability means the system functions correctly

and provides accurate information.

⊚ true
⊚ false

71) Web accessibility is the degree to which a system is

easy to learn and efficient and satisfying to use.

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 ⊚ true ⊚ false

72) Serviceability means the system quickly transforms to

support environmental changes.

⊚ true
⊚ false

73) Scalability measures how quickly a system performs a

process or transaction.

⊚ true
⊚ false

74) Maintainability determines future environmental

infrastructure requirements to ensure high-quality system
performance.

⊚ true
⊚ false

75) Reliability is a system weakness that can be exploited

by a threat.

⊚ true
⊚ false

76) Usability is how quickly a third party or vendor can maintainability or

change a system to ensure it meets user needs and the terms of availability.
any contracts, including agreed levels of reliability,

⊚ true
⊚ false

77) Flexibility

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represents the maximum throughput a system can deliver; for
example, the capacity of a hard drive represents the size or
volume.

⊚ true
⊚ false

78) Availability means that people with disabilities, neurological disabilities,

including visual, auditory, physical, speech, cognitive, and can use the web.

⊚ true
⊚ false

79) Administrator access initiative brings together people physical, speech, and
from industry, disability organizations, government, and visual disabilities.
research labs from around the world to develop guidelines and
resources to help make the web accessible to people with
disabilities, including auditory, cognitive, neurological,

⊚ true
⊚ false

80) Gordon Moore, cofounder of Intel, observed in 1965 its capacity every two
that continued advances in technological innovation made it years.
possible to reduce the size of a computer chip while doubling

⊚ true
⊚ false

81) Tim Burners-Lee, cofounder of Intel, observed in

1965 that continued advances in technological innovation
made it possible to reduce the size of a computer chip while
doubling its capacity every two years.

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 ⊚ true ⊚ false

82) Unsustainable, or green, MIS describes the

production, management, use, and disposal of technology in a
way that maximizes damage to the environment.

⊚ true
⊚ false

83) Sustainable, or green, MIS describes the production, minimizes damage to the
management, use, and disposal of technology in a way that environment.

⊚ true
⊚ false

84) Ewaste is discarded electronics and is growing with cell phone is less than two
the growth of innovation; for example, a personal computer years.
has a life expectancy of only three to five years and that of a

⊚ true
⊚ false

85) Upcycle refers to discarded electronics and is growing that of a cell phone is less
with the growth of innovation; for example, a personal than two years.
computer has a life expectancy of only three to five years and

⊚ true
⊚ false

86) Large increases in technology use, by both consumers

and businesses, have greatly amplified energy consumption.

⊚ true
⊚ false

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87) Sustainable MIS disposal refers to the safe disposal of
MIS assets at the end of their life cycle.

⊚ true
⊚ false

88) Unsustainable MIS disposal refers to the safe disposal

of MIS assets at the end of their life cycle.

⊚ true
⊚ false

89) Clean computing is a subset of sustainable MIS and

refers to the environmentally responsible use, manufacture,
and disposal of technology products and computer equipment.

⊚ true
⊚ false

90) A green personal computer (green PC) is built using

environmentally friendly materials and is designed to save
energy.

⊚ true
⊚ false

91) An upcycle reuses or refurbishes ewaste and creates a

new product.

⊚ true
⊚ false

92) Corporate social responsibility is a subset of

sustainable MIS and refers to the environmentally responsible
use, manufacture, and disposal of technology products and
computer equipment.

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 ⊚ true ⊚ false

93) A black personal computer (black PC) is built using

environmentally friendly materials and is designed to save
energy.

⊚ true
⊚ false

94) Ewaste reuses or refurbishes ewaste and creates a new

product.

⊚ true
⊚ false

95) Corporate social responsibility is a company's

acknowledged responsibility to society.

⊚ true
⊚ false

96) Energy consumption is the amount of energy

consumed by business processes and systems.

⊚ true
⊚ false

97) Carbon emissions include the carbon dioxide and

carbon monoxide in the atmosphere produced by business
processes and systems.

⊚ true
⊚ false

98) Carbon emission is the amount of energy consumed by business processes and

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systems.

⊚ true
⊚ false

99) Energy consumption includes the carbon dioxide and

carbon monoxide in the atmosphere produced by business
processes and systems.

⊚ true
⊚ false

100) A sustainable MIS infrastructure identifies ways that a

company can grow in terms of computing resources while
simultaneously becoming less dependent on hardware and
energy consumption.

⊚ true
⊚ false

101) A smart grid delivers electricity using two-way digital

technology and is meant to solve the problem of outdated
electrical grids.

⊚ true
⊚ false

102) Grid computing is a collection of computers, often

geographically dispersed, that are coordinated to solve a
common problem.

⊚ true
⊚ false

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103) Cloud computing delivers electricity using two-way
digital technology and is meant to solve the problem of
outdated electrical grids.

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 ⊚ true ⊚ false

104) Virtualization is a collection of computers, often

geographically dispersed, that are coordinated to solve a
common problem.

⊚ true
⊚ false

105) Virtualization creates multiple virtual machines on a four machines, and created
single computing device. A good analogy is a computer additional amounts of
printer. In the past, you had to purchase a fax machine, copy ewaste.
machine, answering machine, and computer printer
separately. This was expensive, required enough energy to run

⊚ true
⊚ false

106) Storage virtualization combines multiple network

storage devices so they appear to be a single storage device.

⊚ true
⊚ false

107) Network virtualization combines networks by splitting assigned in real time to a

the available bandwidth into independent channels that can be specific device.

⊚ true
⊚ false

108) Server virtualization combines the physical resources,

such as servers, processors, and operating systems, from the
applications.

⊚ true
⊚ false

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109) Disaster Recovery as a Service (DRaaS) offers backup data from disruption
services that use cloud resources to protect applications and caused by disaster.

⊚ true
⊚ false

110) Network virtualization combines multiple network

storage devices so they appear to be a single storage device.

⊚ true
⊚ false

111) Server virtualization combines networks by splitting assigned in real time to a

the available bandwidth into independent channels that can be specific device.

⊚ true
⊚ false

112) Storage virtualization combines the physical

resources, such as servers, processors, and operating systems,
from the applications.

⊚ true
⊚ false

113) Virtualization offers backup services that use cloud

resources to protect applications and data from disruption
caused by disaster.

⊚ true
⊚ false

114) A data center is a

facility used to house

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management information systems and associated components,
such as telecommunications and storage systems.

⊚ true
⊚ false

115) Cloud computing stores, manages, and processes data

and applications over the Internet rather than on a personal
computer or server.

⊚ true
⊚ false

116) Dynamic scaling means the MIS infrastructure can be

automatically scaled up or down based on needed
requirements.

⊚ true
⊚ false

117) Single-tenancy in the cloud means that a single

instance of a system serves multiple customers. In the cloud,
each customer is called a tenant, and multiple tenants can
access the same system.

⊚ true
⊚ false

118) Multi-tenancy occurs when each customer or tenant

must purchase and maintain an individual system.

⊚ true
⊚ false

119) Multi-tenancy in
the cloud means that a

Version 1 27
single instance of a system serves multiple customers. In the can access the same
cloud, each customer is called a tenant, and multiple tenants system.

⊚ true
⊚ false

120) Single-tenancy occurs when each customer or tenant

must purchase and maintain an individual system.

⊚ true
⊚ false

121) Cloud fabric is the software that makes the benefits of

cloud computing possible, such as multi-tenancy.

⊚ true
⊚ false

122) Cloud fabric controller is an individual who monitors administrator at an

and provisions cloud resources similar to a server individual company.

⊚ true
⊚ false

123) Cloud computing offers a pay-per-use revenue model

similar to a metered service such as gas or electricity.

⊚ true
⊚ false

124) Utility computing offers a pay-per-use revenue model

similar to a metered service such as gas or electricity.

⊚ true
⊚ false

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125) A public cloud promotes massive, global, industry- upgrade, or replace
wide applications offered to the general public. In a public hardware or software.
cloud, customers are never required to provision, manage,

⊚ true
⊚ false

126) A private cloud serves only one customer or

organization and can be located on or off the customer’s
premises.

⊚ true
⊚ false

127) A community cloud serves a specific community with

common business models, security requirements, and
compliance considerations.

⊚ true
⊚ false

128) A hybrid cloud includes two or more private, public,

or community clouds, but each cloud remains separate and is
only linked by technology that enables data and application
portability.

⊚ true
⊚ false

129) A hybrid cloud serves a specific community with

common business models, security requirements, and
compliance considerations.

⊚ true
⊚ false

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130) Cloud bursting is when a company uses its own in poor performance or
computing infrastructure for normal usage and accesses the system crashes.
cloud when it needs to scale for high or peak load
requirements, ensuring a sudden spike in usage does not result

⊚ true
⊚ false

MULTIPLE CHOICE - Choose the one alternative that

best completes the statement or answers the question.
131) What is an information MIS infrastructure?

dependent on hardware
A) identifies where and how important information, and energy consumption
such as customer records, is maintained and secured D) includes the
B) includes the hardware, software, and plans for how a firm will
telecommunications equipment that, when combined, build, deploy, use, and
provides the underlying foundation to support the share its data, processes
organization’s goals and MIS assets
C) identifies ways that a company can grow in terms
of computing resources while simultaneously becoming less

132) What is an agile MIS infrastructure?

dependent on hardware
A) identifies where and how important information, and energy consumption
such as customer records, is maintained and secured D) includes the
B) includes the hardware, software, and plans for how a firm will
telecommunications equipment that, when combined, build, deploy, use, and
provides the underlying foundation to support the share its data, processes
organization’s goals and MIS assets
C) identifies ways that a company can grow in terms
of computing resources while simultaneously becoming less

133) What is a sustainable MIS infrastructure?

such as customer records,

A) identifies where and how important information, is maintained and secured

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 D) includes the
B) includes the hardware, software, and plans for how a firm will
telecommunications equipment that, when combined, build, deploy, use, and
provides the underlying foundation to support the share its data, processes
organization’s goals and MIS assets
C) identifies ways that a company can grow in terms
of computing resources while simultaneously becoming less
dependent on hardware and energy consumption

134) What is an MIS infrastructure?

becoming less dependent

A) identifies where and how important information, on hardware and energy
such as customer records, is maintained and secured consumption
B) includes the hardware, software, and D) includes the
telecommunications equipment that, when combined, plans for how a firm will
provides the underlying foundation to support the build, deploy, use, and
organization’s goals share its data, processes
C) infrastructure identifies ways that a company can and MIS assets
grow in terms of computing resources while simultaneously

135) Who is a person who is grounded in technology, fluent

in business, and able to provide the important bridge between
MIS and the business?

D) enterprise
A) MIS Infrastructure manager manager
B) MIS specialist
C) enterprise architect

136) Which of the following is a benefit of a solid MIS

infrastructure?

D) All of the
A) reduces costs answer choices are correct.
B) improves productivity
C) optimizes business operations

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137) What is the difference between hardware and software?

with a computer system.

A) Hardware is the physical devices associated with D) They are both
a computer system, whereas software is the instructions the specific forms of servers.
hardware executes to carry out tasks.
B) They are both specific forms of clients.
C) Hardware executes the instructions to carry out
tasks, whereas software is the physical devices associated

138) What consists of the physical devices associated with

a computer system?

C) client
A) hardware D) server
B) software

139) What is the set of instructions the hardware executes

to carry out specific tasks?

C) client
A) hardware D) server
B) software

140) What is a communications system created by linking in which they can

two or more devices and establishing a standard methodology communicate?

C) client
A) network D) server
B) software

141) What is a computer designed to request information

from a server?

C) client
A) hardware D) server
B) software

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142) What is a computer dedicated to providing
information in response to requests?

C) client
A) hardware D) server
B) software

143) What is hardware?

a server
A) consists of the physical devices associated with a D) a computer
computer system dedicated to providing
B) the set of instructions the hardware executes to information in response to
carry out specific tasks requests
C) a computer designed to request information from

144) What is software?

a server
A) consists of the physical devices associated with a D) a computer
computer system dedicated to providing
B) the set of instructions the hardware executes to information in response to
carry out specific tasks requests
C) a computer designed to request information from

145) What is a network?

or more devices and

A) consists of the physical devices associated with a establishing a standard
computer system methodology in which they
B) the set of instructions the hardware executes to can communicate
carry out specific tasks
C) a computer designed to request information from
a server
D) a communications system created by linking two

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146) What is a client?

a server
A) consists of the physical devices associated with a D) a computer
computer system dedicated to providing
B) the set of instructions the hardware executes to information in response to
carry out specific tasks requests
C) a computer designed to request information from

147) What is a server?

a server
A) consists of the physical devices associated with a D) a computer
computer system dedicated to providing
B) the set of instructions the hardware executes to information in response to
carry out specific tasks requests
C) a computer designed to request information from

148) John works for Internal Computer Specialists, which as hard drives. What does
focuses on helping small business owners resolve MIS John’s role at Internal
infrastructure issues. John’s tasks include cleaning and Computer Specialists focus
replacing motherboards, cables, and internal components such on fixing?

C) backup
A) hardware D) recovery
B) clients

149) Jessica started her own online company that for her customers. Which
specializes in selling items for bachelorette parties, wedding of the following is a
parties, and baby showers. Due to the fact that she only critical component in
operates online, her MIS infrastructure needs to be fast, Jessica’s MIS
efficient, and accurate to ensure the best possible experience infrastructure?

D) All of the
A) hardware and software answer choices are correct.
B) clients
C) server

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150) What are the three business functions an MIS infrastructure supports?

D) information,
A) operations, change, and the change, and business
environment/sustainability continuity planning
B) operations, customers, and ewaste
C) information, clients, and viruses

151) Which of the following include the three components

of an MIS infrastructure?

infrastructures
A) information, aggregated, and sustainable MIS D) varies
infrastructures depending on the industry
B) information, operational, and changing MIS
infrastructures
C) information, agile, and sustainable MIS

152) Which characteristics support an agile MIS

infrastructure?

virtualization
A) accessibility, availability, maintainability, D) storage,
portability, reliability, scalability, and usability network, and server
B) backup and recovery plan, disaster recovery plan, virtualization
and business continuity planning
C) grid computing, cloud computing, and

153) Which characteristics support a sustainable MIS

infrastructure?

virtualization
A) accessibility, availability, maintainability, D) storage,
portability, reliability, scalability, and usability network, and server
B) backup and recovery plan, disaster recovery plan, virtualization
and business continuity planning
C) grid computing, cloud computing, and

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154) Which characteristics support an information MIS infrastructure?

virtualization
A) accessibility, availability, maintainability, D) storage,
portability, reliability, scalability, and usability network, and server
B) backup and recovery plan, disaster recovery plan, virtualization
and business continuity planning
C) grid computing, cloud computing, and

155) Grid computing, cloud computing, and virtualization

are all elements of a(n) ________ MIS infrastructure.

C) information
A) agile D) virtualized
B) sustainable

156) Accessibility, availability, maintainability, portability, ________ MIS

reliability, scalability, and usability are all elements of a(n) infrastructure.

C) information
A) agile D) virtualized
B) sustainable

157) Backup and recovery plan, disaster recovery plan, and ________ MIS
business continuity planning are all elements of a(n) infrastructure.

C) information
A) agile D) virtualized
B) sustainable

158) A(n) ________ MIS infrastructure identifies ways that

a company can grow in terms of computing resources while
simultaneously becoming less dependent on hardware and
energy consumption.

A) sustainable

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 D) agile
B) information
C) virtualized

159) A(n) ________ MIS infrastructure identifies where

and how important information, such as customer records, is
maintained and secured.

C) virtualized
A) sustainable D) agile
B) information

160) A(n) ________ MIS infrastructure includes the when combined, provides
hardware, software, and telecommunications equipment that, the underlying foundation.

C) agile
A) information D) sustainable
B) virtualized

161) Francis works in the human resources division of a infrastructure is most

large oil and gas company in Texas. Francis’s tasks include important to Francis?
maintaining payroll and vacation records, employment
histories, and benefit information along with ensuring the
security of all sensitive employee information. Which MIS

D) virtualized
A) information MIS infrastructure MIS infrastructure
B) agile MIS infrastructure
C) sustainable MIS infrastructure

162) The information MIS infrastructure supports the day-

to-day business operations and plans for

D) All of the
A) security breaches and theft. answer choices are correct.
B) floods and earthquakes.
C) malicious Internet attacks.

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163) Each year, businesses lose time and money because of
system crashes and failures. Which of the following offers the
best way to protect a system from crashes and failures?

D) All of the
A) backup and recovery plan answer choices are correct.
B) fault tolerance
C) failover

164) Which of the following describes the difference

between a backup plan and a recovery plan?

and running in the event of

A) Recovery is an exact copy of a system’s a system crash or failure.
information, whereas backup is the ability to get a system up D) Recovery is
and running in the event of a system crash or failure. mandatory, whereas
B) Backup is mandatory, whereas recovery is backup is optional.
optional.
C) Backup is an exact copy of a system’s
information, whereas recovery is the ability to get a system up

165) What occurs when a redundant storage server offers an

exact replica of the real-time data and, if the primary server
crashes, the users are automatically directed to a secondary
server?

D)
A) failover maintainability
B) disaster recovery cost curve
C) reliability

166) What occurs when a primary machine recovers and

resumes operations, taking over from a secondary server?

C) warm site
A) failback D) hot site
B) disrupted communications

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167) What has the ability to recover information or systems
in the event of catastrophic disasters?

C) backup
A) recovery D) failback
B) disaster recovery

168) Shawn works at the local electrical company in that can automatically take
Nampa, ID, which provides electricity to the entire city of over without a loss of
Boise. This area is prone to floods, high winds, and tornados. service to Boise residents.
As the lead enterprise architect on the night shift, Shawn has What should Shawn
been asked to suggest ways the company can protect its recommend his company
information MIS infrastructure. Shawn notices that the implement?
company does not have the ability for its systems to respond
to unexpected failures or crashes and lacks a backup system

D) fault tolerance
A) accessibility
B) Moore’s law
C) antivirus software

169) What creates a way for a company to recover and

restore partially or completely interrupted critical functions
within a predetermined time after a disaster or extended
disruption?

D) emergency
A) disaster recovery plan notification system
B) disaster recovery cost curve
C) business continuity planning

170) What is the ability to get a system up and running in

the event of a system crash or failure that includes restoring
the information backup?

B) recovery
A) failure tolerance

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 C) reliability
D) capacity planning

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171) What type of backup method does a thumb drive
offer?

D) All of the
A) low cost, high speed answer choices are correct.
B) low cost, low speed
C) high cost, high speed

172) What question below would a company need to

answer when first establishing a backup and recovery plan?

company infrastructure
A) what types of storage mechanism will meet the need?
needs of the company? D) All of the
B) how often does the company need to backup its answer choices are correct.
information?
C) what types of recovery systems does the

173) Which of the following is an effect a company could

experience because of a disaster such as a fire, flood, or
hurricane?

D) All of the
A) disrupted communications answer choices are correct.
B) damaged physical infrastructures
C) halted transportation

174) To combat disasters, a company can create a or a system in the event of

________ that details the process for recovering information a catastrophic disaster.

D) tornado threat
A) disaster recovery plan plan
B) database lookup initiative
C) management recovery plan

175) Among the sites that support disaster recovery, a ________ is a separate

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facility that does not have any computer equipment but is a
place where employees can move after a disaster.

C) warm site
A) hot site D) disaster site
B) cold site

176) Among the sites that support disaster recovery, a

________ is a separate and fully equipped facility where the
company can move immediately after a disaster and resume
business.

C) warm site
A) hot site D) disaster site
B) cold site

177) Among the sites that support disaster recovery, a requires installation and
________ is a separate facility with computer equipment that configuration.

C) warm site
A) hot site D) disaster site
B) cold site

178) What is a hot site?

requires installation and

A) a separate and fully equipped facility where the configuration
company can move immediately after a disaster and resume D) a detailed
business process for recovering
B) a separate facility that does not have any information or a system in
computer equipment but is a place where employees can the event of a catastrophic
move after a disaster disaster
C) a separate facility with computer equipment that

179) What is a cold site?

company can move

A) a separate and fully equipped facility where the immediately after a

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disaster and resume business D) a detailed
B) a separate facility that does not have any process for recovering
computer equipment but is a place where employees can information or a system in
move after a disaster the event of a catastrophic
C) a separate facility with computer equipment that disaster
requires installation and configuration

180) What is a warm site?

requires installation and

A) a separate and fully equipped facility where the configuration
company can move immediately after a disaster and resume D) a detailed
business process for recovering
B) a separate facility that does not have any information or a system in
computer equipment but is a place where employees can the event of a catastrophic
move after a disaster disaster
C) a separate facility with computer equipment that

181) What is a disaster recovery plan?

requires installation and

A) a separate and fully equipped facility where the configuration
company can move immediately after a disaster and resume D) a detailed
business process for recovering
B) a separate facility that does not have any information or a system in
computer equipment but is a place where employees can the event of a catastrophic
move after a disaster disaster
C) a separate facility with computer equipment that

182) What charts the cost to the company of the the company of recovering
unavailability of information and technology and the cost to from a disaster over time?

D) disaster
A) disaster organizational cost analysis recovery cost curve
B) disaster recovery improvements
C) disaster financial costs

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183) What is a more comprehensive and all-encompassing business operations and
plan that details how a company recovers and restores critical systems after a disaster or
extended disruption?

D) emergency
A) business continuity plan recovery plan
B) database management plan
C) incident recovery plan

184) What is an infrastructure built for notifying people in

the event of an emergency?

D) emergency
A) business operational plan continuity plan
B) business continuity plan
C) emergency notification service

185) What are the different options for how an emergency

notification service can be deployed?

D) All of the
A) through the firm’s own infrastructure answer choices are correct.
B) by an outside service provider on company
premises
C) by an outside service provider hosted remotely

186) Which of the following is an example of an

emergency notification system?

D) All of the
A) radio stations’ occasional tests of the national answer choices are correct.
alert system
B) wireless alerts for promotional discounts
C) text messages from your local grocery store

187) What is a sudden,

unexpected event requiring

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immediate action due to potential threat to health and safety,
the environment, or property?

D) technology
A) emergency failure
B) preparedness
C) impact analysis

188) What ensures a company is ready to respond to an

emergency in an organized, timely, and effective manner?

D) technology
A) technology success failure
B) emergency preparedness
C) business impact analysis

189) What identifies all critical business functions and the

effect that a specific disaster may have upon them?

D) technology
A) emergence failure
B) emergency preparedness
C) business impact analysis

190) What occurs when the ability of a company to operate

is impaired because of a hardware, software, or data outage?

D) technology
A) technology success failure
B) technology preparedness
C) business impact analysis

191) What contains all of the details of an incident?

D) technology
A) technology failure recovery strategy
B) incident record
C) incident management

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192) What occurs when the ability of a company to operate
is impaired because of a hardware, software, or data outage?

D) technology
A) technology failure recovery strategy
B) incident record
C) incident management

193) What is the process responsible for managing how

incidents are identified and corrected?

D) technology
A) technology failure recovery strategy
B) incident record
C) incident management

194) What focuses specifically on prioritizing the order for that best meets business
restoring hardware, software, and data across the organization recovery requirements?

D) technology
A) technology failure recovery strategy
B) incident record
C) incident management

195) Which term refers to the varying levels that define

what a user can access, view, or perform when operating a
system?

C) usability
A) availability D) responsibility
B) accessibility

196) Enterprise architects require ________ access so they

can perform such functions as resetting passwords or deleting
accounts.

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 C) restricted
A) functional D) administrator
B) infrastructure

197) Which term refers to the time frames when the system
is operational?

C) availability
A) administrator access D) portability
B) accessibility

198) What is the difference between unavailable and high

availability?

is continuously operating
A) High availability is when the system is not at all times.
operating and can’t be used, whereas unavailable is when a D) High
system is continuously operating at all times. availability only refers to
B) Unavailable only refers to clients, whereas high clients, whereas
availability refers to servers. unavailable refers to
C) Unavailable is when the system is not operating servers.
and can’t be used, whereas high availability is when a system

199) What is a widely held but difficult to achieve standard

of availability for a system?

D) "five 10s"
A) "five 9s" availability availability
B) "1%" minimum availability
C) "five’s accessibility" code

200) Which of the following agile MIS infrastructure to support environmental

characteristics refers to how quickly a system can transform changes?

C) capacity
A) maintainability planning
B) scalability

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 D) portability

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201) Which of the following agile MIS infrastructure
characteristics refers to the ability of an application to operate
on different devices or software platforms, such as different
operating systems?

D) usability
A) reliability
B) portability
C) maintainability

202) What does reliability ensure?

accurate information.
A) the system has the ability to operate in many D) the time
different operating systems. frames when the system is
B) the system is easy to learn and efficient and operational
satisfying to use.
C) the system is functioning correctly and providing

203) Which of the following describes how well a system

can scale up or adapt to the increased demands or growth?

C) reliability
A) flexibility D) affordability
B) scalability

204) What measures how quickly a system performs a

process or transaction?

C) performance
A) portability D) sustainability
B) capacity planning

205) What determines future environmental infrastructure

requirements that ensure high-quality system performance?

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 D) performance
A) capacity system indicators
B) capacity planning
C) capacity function

206) What is the primary reason a company has a failover

system?

operations
A) to use different systems continuously at the same D) All of the
time answer choices are correct.
B) to allow employees to work virtually
C) to take down the primary system for maintenance
while the secondary system activates to ensure continuous

207) What is usability?

D) The system
A) The system is easy to learn, efficient, and quickly transforms to
satisfying to use. support environmental
B) The system functions correctly and provides changes.
accurate information.
C) The system allows varying levels of access.

208) What refers to how well a system can adapt to

increased demands?

C) reliability
A) scalability D) availability
B) capacity planning

209) What represents the maximum throughput a system represents the size or
can deliver; for example, the capacity of a hard drive volume?

C) web
A) capacity accessibility initiative
B) web accessibility

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 D) vulnerability

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210) What means that people with disabilities, including disabilities, can use the
visual, auditory, physical, speech, cognitive, and neurological web?

C) web usability
A) capacity D) vulnerability
B) web accessibility

211) What brings together people from industry, disability cognitive, neurological,
organizations, government, and research labs from around the physical, speech, and
world to develop guidelines and resources to help make the visual disabilities?
web accessible to people with disabilities, including auditory,

D) vulnerability
A) capacity
B) web usability
C) web accessibility initiative

212) What is a system weakness that can be exploited by a

threat?

D) vulnerability
A) capacity
B) web usability
C) web accessibility initiative

213) Which of the following terms represents how quickly levels of reliability,
a third party or vendor can change a system to ensure it meets maintainability or
user needs and the terms of any contracts, including agreed availability?

C) serviceability
A) capacity D) vulnerability
B) web accessibility

214) What is
administrator access?

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 D) how quickly a
A) ability to perform functions such as resetting system can transform to
passwords, deleting accounts, and shutting down entire support environmental
systems changes
B) varying levels that define what a user can access,
view, or perform when operating a system
C) time frames when the system is operational

215) What is accessibility?

D) how quickly a
A) ability to perform functions such as resetting system can transform to
passwords, deleting accounts, and shutting down entire support environmental
systems changes
B) varying levels that define what a user can access,
view, or perform when operating a system
C) time frames when the system is operational

216) What is availability?

D) how quickly a
A) ability to perform functions such as resetting system can transform to
passwords, deleting accounts, and shutting down entire support environmental
systems changes
B) varying levels that define what a user can access,
view, or perform when operating a system
C) time frames when the system is operational

217) What is maintainability?

environmental changes
A) ability to perform functions such as resetting D) ability to
passwords, deleting accounts, and shutting down entire ensure that a system is
systems functioning correctly and
B) varying levels that define what a user can access, providing accurate
view, or perform when operating a system information
C) how quickly a system can transform to support

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218) What is reliability?

environmental changes
A) ability to perform functions such as resetting D) ability to
passwords, deleting accounts, and shutting down entire ensure that a system is
systems functioning correctly and
B) varying levels that define what a user can access, providing accurate
view, or perform when operating a system information
C) how quickly a system can transform to support

219) What does unavailable refer to?

transaction
A) a system that is not operating and cannot be used D) the degree to
which a system is easy to
B) the ability of an application to operate on learn, efficient, and
different devices or software platforms, such as different satisfying to use
operating systems
C) how quickly a system performs a process or

220) What is portability?

transaction
A) a system that is not operating and cannot be used D) the degree to
which a system is easy to
B) the ability of an application to operate on learn, efficient, and
different devices or software platforms, such as different satisfying to use
operating systems
C) how quickly a system performs a process or

221) What is performance?

C) how quickly a
A) a system that is not operating and cannot be used

B) the ability of an application to operate on

different devices or software platforms, such as different
operating systems

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system performs a process or transaction
D) the degree to which a system is easy to learn,
efficient, and satisfying to use

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222) What is usability?

efficient, and satisfying to

A) a system that is not operating and cannot be used use
D) how well a
B) the ability of an application to operate on system can scale up or
different devices or software platforms, such as different adapt to the increased
operating systems demands of growth
C) the degree to which a system is easy to learn,

223) What is scalability?

efficient and satisfying to

A) a system that is not operating and cannot be used use
D) how well a
B) the ability of an application to operate on system can scale up or
different devices or software platforms, such as different adapt to the increased
operating systems demands of growth
C) the degree to which a system is easy to learn and

224) Gordon Moore, the cofounder of Intel, established

which MIS law?

C) Moore’s law
A) Intel’s law D) Lee’s law
B) Gordon’s law

225) Which of the following reflects Moore’s law?

D) the computer
A) the computer chip performance per dollar chip performance per
doubles every 18 months dollar doubles every 6
B) a company’s ability to acquire small amounts of months
MIS equipment for cheaper cost
C) a company’s ability to acquire small amounts of
capital for spending on innovative ideas every two years

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226) What describes the production, management, use, and
disposal of technology in a way that minimizes damage to the
environment?

D) sustainability
A) environmental MIS or green MIS
B) holistic MIS
C) green designation for technology

227) Sustainable MIS is a critical part of ________ within a

company.

D) societal
A) company standard for the Green Initiative concerns
B) corporate social responsibility
C) social expectations

228) Corporate social responsibility is a company’s

acknowledged responsibility to

C) society.
A) shareholders. D) governments.
B) employees.

229) What is a company’s acknowledged responsibility to

society?

D) government
A) corporate social responsibility social responsibility
B) employee social responsibility
C) society social responsibility

230) Miranda White likes taking old computer parts and

remaking them into products such as earrings and clocks.
Which of the following represents what Miranda is doing?

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 D) sustainable
A) upcycle MIS
B) recycle
C) ewaste

231) What is clean computing?

product
A) a subset of sustainable MIS that refers to the D) a company’s
environmentally responsible use, manufacture, and disposal of acknowledged
technology products and computer equipment responsibility to society
B) built using environment friendly materials and
designed to save energy
C) reuses or refurbishes ewaste and creates a new

232) What is a green personal computer?

product
A) a subset of sustainable MIS that refers to the D) a company’s
environmentally responsible use, manufacture, and disposal of acknowledged
technology products and computer equipment responsibility to society
B) built using environment friendly materials and
designed to save energy
C) reuses or refurbishes ewaste and creates a new

233) What is upcycle?

D) storing,
A) a subset of sustainable MIS that refers to the managing, and processing
environmentally responsible use, manufacture, and disposal of data and applications over
technology products and computer equipment the Internet rather than on
B) built using environment friendly materials and a personal computer or
designed to save energy server
C) reusing or refurbishing ewaste and creating a new
product

234) What is corporate social responsibility?

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 D) storing,
A) a subset of sustainable MIS that refers to the managing, and processing
environmentally responsible use, manufacture, and disposal of data and applications over
technology products and computer equipment the Internet rather than on
B) a company's acknowledged responsibility to a personal computer or
society server
C) reusing or refurbishing ewaste and creates a new
product

235) What is cloud computing?

D) storing,
A) built using environment friendly materials and managing, and processing
designed to save energy data and applications over
B) reusing or refurbishing ewaste and creating a new the Internet rather than on
product a personal computer or
C) a companies’ acknowledged responsibility to server
society

236) What is a subset of sustainable MIS that refers to the technology products and
environmentally responsible use, manufacture, and disposal of computer equipment?

D) corporate
A) clean computing social responsibility
B) green personal computer
C) upcycle

237) What is built using environment friendly materials and

designed to save energy?

D) corporate
A) clean computing social responsibility
B) green personal computer
C) upcycle

238) What reuses or refurbishes ewaste and creates a new

product?

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 D) corporate
A) clean computing social responsibility
B) green personal computer
C) upcycle

239) What is a company's acknowledged responsibility to

society?

D) corporate
A) cloud computing social responsibility
B) clean computer
C) upcycle

240) What stores, manages, and processes data and

applications over the Internet rather than on a personal
computer or server?

D) corporate
A) clean computing social responsibility
B) cloud computing
C) upcycle

241) The increased demand in technology devices has

caused an increase in discarded devices, a phenomenon
known as

D) electronic
A) ewaste. sustainability.
B) grid computing.
C) ergonomic code.

242) Which of the following is not contributing to ewaste?

C) microwave
A) printer D) computer
B) coal

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243) What are the three pressures driving sustainable MIS infrastructures?

carbon emissions
A) decreases in electronic waste, energy waste, and D) decreases in
carbon emissions ewaste, energy waste, and
B) increases in ewaste, energy waste, and dynamic carbon footprints
scaling
C) increases in electronic waste, energy waste, and

244) What is the safe disposal of MIS assets at the end of

their life cycle called?

D) sustainable
A) sustainable MIS disposal enterprise disposal
B) sustainable device disposal
C) sustainable software disposal

245) What are the ramifications of improper electronic

recycling when analyzing the example of a single desktop
computer?

including mercury, lead.

A) one computer contains more than 700 chemicals and cadmium.
that can be toxic to the environment. D) All of the
B) computers in landfills can leak toxic chemicals answer choices are correct.
into our land, water, and air.
C) computers contain high levels harmful toxins

246) Increased energy consumption poses new and growing amount of carbon dioxide
sustainable infrastructure pressure. The energy consumed by a produced by a
computer is estimated to produce as much as 10 percent of the

C) car.
A) house. D) cell phone.
B) school.

247) Cheap electricity is great for keeping business energy costs down, but this means

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that we have to rely more on ________ for power.

D) All of the
A) cars answer choices are correct.
B) coal
C) gasoline

248) What refers to discarded, obsolete, or broken

electronic devices?

D) sustainable
A) ewaste MIS
B) energy consumption
C) carbon emissions

249) What is the amount of energy consumed by business

processes and systems?

D) sustainable
A) ewaste MIS
B) energy consumption
C) carbon emissions

250) What includes the carbon dioxide and carbon

monoxide in the atmosphere, produced by business processes
and systems?

D) sustainable
A) ewaste MIS
B) energy consumption
C) carbon emissions

251) What refers to the safe disposal of MIS assets at the

end of their life cycle?

C) carbon
A) ewaste
B) energy consumption

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emissions
D) sustainable MIS

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252) Which of the following sustainable infrastructure
components is a collection of computers, often geographically
dispersed, that are coordinated to solve a common problem?

D) database
A) cloud computing computing
B) grid computing
C) virtualized computing

253) With grid computing, a problem is broken into pieces processing than could
and distributed to many machines, allowing ________ occur with a single system.

C) faster
A) more moderate D) cleaner
B) slower

254) What is storage virtualization?

D) offers backup
A) combines multiple network storage devices so services that use cloud
they appear to be a single storage device resources to protect
B) combines networks by splitting the available applications and data from
bandwidth into independent channels that can be assigned in disruption caused by
real time to a specific device disaster
C) combines the physical resources, such as servers,
processors, and operating systems, from the applications

255) What is network virtualization?

D) offers backup
A) combines multiple network storage devices so services that use cloud
they appear to be a single storage device resources to protect
B) combines networks by splitting the available applications and data from
bandwidth into independent channels that can be assigned in disruption caused by
real time to a specific device disaster
C) combines the physical resources, such as servers,
processors, and operating systems, from the applications

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256) What is server virtualization?

D) offers backup
A) combines multiple network storage devices so services that use cloud
they appear to be a single storage device resources to protect
B) combines networks by splitting the available applications and data from
bandwidth into independent channels that can be assigned in disruption caused by
real time to a specific device disaster
C) combines the physical resources, such as servers,
processors, and operating systems, from the applications

257) What is Disaster Recovery as a Service?

D) offers backup
A) combines multiple network storage devices so services that use cloud
they appear to be a single storage device resources to protect
B) combines networks by splitting the available applications and data from
bandwidth into independent channels that can be assigned in disruption caused by
real time to a specific device disaster
C) combines the physical resources, such as servers,
processors, and operating systems, from the applications

258) What combines multiple network storage devices so

they appear to be a single storage device?

D) storage
A) server virtualization virtualization
B) network virtualization
C) Disaster Recovery as a Service

259) What combines networks by splitting the available real time to a specific
bandwidth into independent channels that can be assigned in device?

D) storage
A) server virtualization virtualization
B) network virtualization
C) Disaster Recovery as a Service

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260) What combines the physical resources, such as
servers, processors, and operating systems, from the
applications?

D) storage
A) server virtualization virtualization
B) network virtualization
C) Disaster Recovery as a Service

261) What creates a virtual version of computing resources,

such as an operating system, server, storage device, or
network resource?

D) Software as a
A) community cloud Service
B) virtualized system
C) grid computing

262) A virtualized system creates a virtual version of

computing resources, including

D) All of the
A) network resource. answer choices are correct.
B) server.
C) storage device.

263) What offers backup services that use cloud resources

to protect applications and data from disruption caused by
disaster?

D) storage
A) server virtualization virtualization
B) network virtualization
C) Disaster Recovery as a Service

264) Grid computing takes advantage of the available 75 percent of unused

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processing power of a computer and links thousands of that can process intensive
individual computers around the world, creating a ________ tasks.

D) virtual
A) personal computer supercomputer
B) employee client
C) company server

265) Which of the following delivers electricity using two-

way digital technology?

D) interactive
A) smart grid grid
B) systematic grid
C) collective grid

266) DreamWorks Animation Company used which films, including Shrek,

sustainable infrastructure component to complete many of its Madagascar, and Antz?

D) server
A) agile computing computing
B) grid computing
C) cloud computing

267) What is cloud computing services changing?

D) All of the
A) the way people access information answer choices are correct.
B) the way people deliver information
C) the way people use information

268) What offers a pay-per-use revenue model similar to a

metered service such as gas or electricity?

C) utility
A) grid computing
B) smart phones

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computing
D) computing services

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269) In what category would you put a cloud computing
benefit that allows a customer to store fewer applications on a
client computer, freeing up the memory and allowing for
increases in performance?

D) increased
A) Internet features software updates
B) increased costs
C) increased performance

270) What is a challenge for cloud computing that could

cause employee performance to decrease?

D) decreased job
A) limited Internet features stability
B) required Internet connectivity
C) decreased dynamic scaling

271) What service delivers hardware networking

capabilities, including the use of servers, networking, and
storage, over the cloud using a pay-per-use revenue model?

D) Platform as a
A) Infrastructure as a Service (IaaS) Service (PaaS)
B) Disaster Recovery as a Service (DRaaS)
C) Software as a Service (SaaS)

272) What is dynamic scaling?

scaled up or down based

A) the ability for the system to cut back on expenses on needed requirements
when needed D) the flexibility
B) the infrastructure that is fixed and has no to charge more or less,
surprises depending on the market
C) MIS infrastructure that can be automatically

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273) What are the three cloud computing service delivery models?

Platform as a Service
A) Independent as a Service, Supportive as a D) Intuit as a
Service, and Partnering as a Service Service, Storage as a
B) Infrastructure as a Service, Software as a Service, Service, and Programming
and Platform as a Service as a Service
C) Innovation as a Service, Server as a Service, and

274) Which cloud computing model offers applications on

a pay-per-use basis?

D) Information as
A) Infrastructure as a Service a Service
B) Platform as a Service
C) Software as a Service

275) What is a Platform as a Service (PaaS)?

hardware, networking, and

A) setup and storage systems, including servers, and applications using pay-per-
a database management model use revenue model
B) innovation leads to new programs for business on
an ongoing basis
C) salesforce.com is an example of PaaS
D) the deployment of entire systems including

276) What enables computers to run multiple operating

systems and multiple software applications at the same time
and creates multiple ‘virtual’ machines all on a single
computing device?

D) viral
A) virtualization computing
B) innovation
C) availability

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277) What is a facility used to house management telecommunications and
information systems and associated components, such as storage systems?

C) delivery base
A) call center D) central center
B) data center

278) What does a single instance of a system serving

multiple customers mean in the cloud?

D) cloud fabric
A) multi-tenancy controller
B) single-tenancy
C) cloud fabric

279) What occurs when each customer or tenant must

purchase and maintain an individual system?

D) cloud fabric
A) multi-tenancy controller
B) single-tenancy
C) cloud fabric

280) What is the software that makes the benefits of cloud

computing possible, such as multi-tenancy?

D) cloud fabric
A) multi-tenancy controller
B) single-tenancy
C) cloud fabric

281) What offers a pay-per-use revenue model similar to a

metered service such as gas or electricity?

D) public cloud
A) community cloud
B) private cloud
C) utility computing

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282) What promotes massive, global, industry-wide
applications offered to the general public?

D) public cloud
A) community cloud
B) private cloud
C) utility computing

283) What serves only one customer or organization and

can be located on or off the customer’s premises?

D) public cloud
A) community cloud
B) private cloud
C) utility computing

284) What serves a specific community with common

business models, security requirements, and compliance
considerations?

D) public cloud
A) community cloud
B) private cloud
C) utility computing

285) What includes two or more private, public, or

community clouds, but each cloud remains separate and is
only linked by technology that enables data and application
portability?

D) hybrid cloud
A) community cloud
B) private cloud
C) utility computing

286) What occurs when a company uses its own computing infrastructure for normal

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usage and accesses the cloud when it needs to scale for high
or peak load requirements, ensuring a sudden spike in usage
does not result in poor performance or system crashes?

C) cloud bursting
A) community cloud D) hybrid cloud
B) private cloud

287) What offers backup services that use cloud resources

to protect applications and data from disruption caused by
disaster?

D) Big Data as a
A) Disaster Recovery as a Service (DRaaS) Service (BDaaS)
B) Data as a Service (DaaS)
C) Software as a Service (SaaS)

288) What offers a pay-per-use revenue model similar to a

metered service such as gas or electricity?

D) utility
A) Disaster Recovery as a Service (DRaaS) computing
B) Data as a Service (DaaS)
C) Software as a Service (SaaS)

289) What facilitates the accessibility of business-critical

data in a timely, secure, and affordable manner?

D) Big Data as a
A) Disaster Recovery as a Service (DRaaS) Service (BDaaS)
B) Data as a Service (DaaS)
C) Software as a Service (SaaS)

290) What delivers applications over the cloud using a pay-

per-use revenue model?

B) Data as a
A) Disaster Recovery as a Service (DRaaS) Service (DaaS)

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 C) Software as a Service (SaaS)
D) Big Data as a Service (BDaaS)

291) What offers a cloud-based big data service to help

organizations analyze massive amounts of data to solve
business dilemmas?

D) Big Data as a
A) Disaster Recovery as a Service (DRaaS) Service (BDaaS)
B) Data as a Service (DaaS)
C) Software as a Service (SaaS)

292) What is Disaster Recovery as a Service (DRaaS)?

D) offers a cloud-
A) offers backup services that use cloud resources to based big data service to
protect applications and data from disruption caused by help organizations analyze
disaster massive amounts of data to
B) delivers applications over the cloud using a pay- solve business dilemmas
per-use revenue model
C) facilitates the accessibility of business-critical
data in a timely, secure, and affordable manner

293) What is Data as a Service (DaaS)?

D) offers a cloud-
A) offers backup services that use cloud resources to based big data service to
protect applications and data from disruption caused by help organizations analyze
disaster massive amounts of data to
B) delivers applications over the cloud using a pay- solve business dilemmas
per-use revenue model
C) facilitates the accessibility of business-critical
data in a timely, secure, and affordable manner

294) What is Software

as a Service (SaaS)?

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 D) offers a cloud-
A) offers backup services that use cloud resources to based big data service to
protect applications and data from disruption caused by help organizations analyze
disaster massive amounts of data to
B) delivers applications over the cloud using a pay- solve business dilemmas
per-use revenue model
C) facilitates the accessibility of business-critical
data in a timely, secure, and affordable manner

295) What is Big Data as a Service (BDaaS)?

D) offers a cloud-
A) offers backup services that use cloud resources to based big data service to
protect applications and data from disruption caused by help organizations analyze
disaster massive amounts of data to
B) delivers applications over the cloud using a pay- solve business dilemmas
per-use revenue model
C) facilitates the accessibility of business-critical
data in a timely, secure, and affordable manner

ESSAY. Write your answer in the space provided or on a

separate sheet of paper.
296) Explain MIS infrastructure and its three primary types.

297) Identify the three primary areas associated with an

information MIS infrastructure.

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298) Describe the characteristics of an agile MIS
infrastructure.

299) Identify the environmental impacts associated with

MIS.

300) Explain the three components of a sustainable MIS

infrastructure along with their business benefits.

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Answer Key

Test name: Chapter 5

1) FALSE
2) TRUE
3) TRUE
4) TRUE
5) FALSE
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12) TRUE
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15) FALSE
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17) FALSE
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19) TRUE

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20) FALSE
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41) FALSE
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62) TRUE
63) TRUE
64) FALSE
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79) FALSE
80) TRUE
81) FALSE
82) FALSE

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83) TRUE
84) TRUE
85) FALSE
86) TRUE
87) TRUE
88) FALSE
89) TRUE
90) TRUE
91) TRUE
92) FALSE
93) FALSE
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95) TRUE
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98) FALSE
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100) TRUE
101) TRUE
102) TRUE
103) FALSE

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104) FALSE
105) TRUE
106) TRUE
107) TRUE
108) TRUE
109) TRUE
110) FALSE
111) FALSE
112) FALSE
113) FALSE
114) TRUE
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117) FALSE
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119) TRUE
120) TRUE
121) TRUE
122) TRUE
123) FALSE
124) TRUE

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125) TRUE
126) TRUE
127) TRUE
128) TRUE
129) FALSE
130) TRUE
131) A
132) B
133) C
134) D
135) C
136) D
137) A
138) A
139) B
140) A
141) C
142) D
143) A
144) B
145) D

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146) C
147) D
148) A
149) D
150) A
151) C
152) A
153) C
154) B
155) B
156) A
157) C
158) A
159) B
160) C
161) A
162) D
163) D
164) C
165) A
166) A

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167) B
168) D
169) C
170) B
171) B
172) D
173) D
174) A
175) B
176) A
177) C
178) A
179) B
180) C
181) D
182) D
183) A
184) C
185) D
186) A
187) A

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188) B
189) C
190) D
191) B
192) A
193) C
194) D
195) B
196) D
197) C
198) C
199) A
200) A
201) B
202) C
203) B
204) C
205) B
206) C
207) A
208) A

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209) A
210) B
211) C
212) D
213) C
214) A
215) B
216) C
217) C
218) D
219) A
220) B
221) C
222) C
223) D
224) C
225) A
226) D
227) B
228) C
229) A

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230) A
231) A
232) B
233) C
234) B
235) D
236) A
237) B
238) C
239) D
240) B
241) A
242) B
243) C
244) A
245) D
246) C
247) B
248) A
249) B
250) C

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251) D
252) B
253) C
254) A
255) B
256) C
257) D
258) D
259) B
260) A
261) B
262) D
263) C
264) D
265) A
266) B
267) D
268) C
269) C
270) B
271) A

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272) C
273) B
274) C
275) D
276) A
277) B
278) A
279) B
280) C
281) C
282) D
283) B
284) A
285) D
286) C
287) A
288) D
289) B
290) C
291) D
292) A

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293) C
294) B
295) D
296) The three primary areas where enterprise identifies ways that
architects focus when maintaining a firm’s a company can
MIS infrastructure are: (1) Supporting grow in terms of
operations: Information MIS infrastructure computing
identifies where and how important resources while
information, such as customer records, is simultaneously
maintained and secured; (2) Supporting becoming less
change: Agile MIS infrastructure includes the dependent on
hardware, software, and telecommunications hardware and
equipment that, when combined, provides the energy
underlying foundation to support the consumption.
organization’s goals; (3) Supporting the
environment: Sustainable MIS infrastructure
297) The three primary areas an information Business continuity
infrastructure provides to support continuous plan: This details
business operations are: (1) Backup and how a company
recovery: A backup is an exact copy of a recovers and
system’s information. Recovery is the ability restores critical
to get a system up and running in the event of business operations
a system crash or failure and includes and systems after a
restoring the information backup; (2) Disaster disaster or extended
recovery plan: This plan provides a detailed disruption.
process for recovering information or a system
in the event of a catastrophic disaster; (3)
298) Accessibility: The varying levels that define what a user

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can access, view, or perform when operating a system can “scale
systemAvailability: The time frames when the up” or adapt to the
system is operationalMaintainability (or increased demands
flexibility): How quickly a system can of growthUsability:
transform to support environmental The degree to which
changesPortability: The ability of an a system is easy to
application to operate on different devices or learn and efficient
software platforms, such as different operating and satisfying to use
systemsReliability (or accuracy): Ensures a
system is functioning correctly and providing
accurate informationScalability: How well a
299) Increased energy consumption, increased refers to the safe
electronic waste, and increased carbon disposal of MIS
emissions are all associated with MIS. Ewaste assets at the end of
refers to discarded, obsolete, or broken their life cycle.
electronic devices. Sustainable MIS disposal
300) The components of a sustainable MIS environment.Virtual
infrastructure include:Grid computing: A ized computing:
collection of computers, often geographically The creation of
dispersed, that are coordinated to solve a multiple “virtual”
common problemCloud computing: The use machines on a
of resources and applications hosted remotely single computing
on the Internet. The term comes (at least in device
part) from the image of a cloud to represent
the Internet or some large networked

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