Higher Nationals

Internal verification of assessment decisions – BTEC (RQF)

INTERNAL VERIFICATION – ASSESSMENT DECISIONS

Programme title BTEC Higher National Diploma in Computing

Assessor Internal
Verifier
Unit 03: Professional Practice
Unit(s)
Work Related Learning Report: Design and Deliver a Training
Assignment title Programme

M.A. Abdul Muheedh

Student’s name

List which Pass Merit Distinction

assessment criteria
the Assessor has
awarded.

INTERNAL VERIFIER CHECKLIST

Do the assessment criteria

awarded match those shown in
the assignment brief? Y/N

Is the Pass/Merit/Distinction
grade awarded justified by the Y/N
assessor’s comments on the
student work?

Has the work been

assessed accurately? Y/N

Is the feedback to the student:

Give details:
• Constructive?
Y/N
• Linked to relevant Y/N
assessment criteria?

• Identifying opportunities Y/N

for improved Y/N
performance?

• Agreeing actions?

Does the assessment decision

need amending? Y/N

Assessor signature Date

Internal Verifier signature Date

Programme Leader
signature (if required) Date
 Confirm action completed

Remedial action taken

Give details:

Assessor signature Date

Internal Verifier
signature Date

Programme Leader
signature (if required) Date

pg. 3
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Higher Nationals - Summative Assignment Feedback Form

Student Name/ID M.A. Abdul Muheedh

Unit Title Unit 03: Professional Practice

Assignment 1 Assessor
Number

Date
Submission Date Received 1st
submission

Date Received 2nd

Re-submission Date submission
Assessor Feedback:
LO1 Demonstrate a range of interpersonal and transferable communication skills to a
target audience

Pass, Merit & P1 P2 M1 D1

Distinction Descripts

LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios

Pass, Merit & P3 P4 M2 M3 D2

Distinction Descripts

LO3 Discuss the importance and dynamics of working within a team and the impact of
team working in different environments
Pass, Merit & P5 P6 M4 D3
Distinction Descripts

LO4 Examine the need for Continuing Professional Development (CPD) and its role
within the workplace and for higher level learning

pg. 4
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Pass, Merit & P7 P8 M5 D4
Distinction Descripts

Grade: Assessor Signature: Date:

Resubmission Feedback:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

* Please note that grade decisions are provisional. They are only confirmed once internal and
external moderation has taken place and grades decisions have been agreed at the assessment
board.

Assignment Feedback

pg. 5
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

pg. 6
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Assessor Date
signature

Student Date
signature

Pearson Higher Nationals in

Computing

Unit 03: Professional Practice

Assignment 01

pg. 7
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
General Guidelines

1. A Cover page or title page – You should always attach a title page to your assignment.
Use previous page as your cover sheet and make sure all the details are accurately filled.
2. Attach this brief as the first section of your assignment.
3. All the assignments should be prepared using a word processing software.
4. All the assignments should be printed on A4 sized papers. Use single side printing.
5. Allow 1” for top, bottom , right margins and 1.25” for the left margin of each page.

Word Processing Rules

1. The font size should be 12 point, and should be in the style of Time New Roman.
2. Use 1.5 line spacing. Left justify all paragraphs.
3. Ensure that all the headings are consistent in terms of the font size and font style.
4. Use footer function in the word processor to insert Your Name, Subject,
Assignment No, and Page Number on each page. This is useful if individual sheets
become detached for any reason.
5. Use word processing application spell check and grammar check function to help
editing your assignment.

Important Points:

1. It is strictly prohibited to use textboxes to add texts in the assignments, except for the
compulsory information. e.g.: Figures, tables of comparison etc. Adding text boxes in
the body except for the before mentioned compulsory information will result in
rejection of your work.
2. Carefully check the hand in date and the instructions given in the assignment. Late
submissions will not be accepted.
3. Ensure that you give yourself enough time to complete the assignment by the due date.
4. Excuses of any nature will not be accepted for failure to hand in the work on time.

pg. 8
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 5. You must take responsibility for managing your own time effectively.
6. If you are unable to hand in your assignment on time and have valid reasons such as
illness, you may apply (in writing) for an extension.
7. Failure to achieve at least PASS criteria will result in a REFERRAL grade .
8. Non-submission of work without valid reasons will lead to an automatic RE FERRAL.
You will then be asked to complete an alternative assignment.
9. If you use other people’s work or ideas in your assignment, reference them properly
using HARVARD referencing system to avoid plagiarism. You have to provide both
in-text citation and a reference list.
10. If you are proven to be guilty of plagiarism or any academic misconduct, your grade
could be reduced to A REFERRAL or at worst you could be expelled from the course

pg. 9
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Student Declaration

I hereby, declare that I know what plagiarism entails, namely to use another’s work and to
present it as my own without attributing the sources in the correct form. I further understand
what it means to copy another’s work.

1. I know that plagiarism is a punishable offence because it constitutes theft.

2. I understand the plagiarism and copying policy of Edexcel UK.
3. I know what the consequences will be if I plagiarise or copy another’s work in any of
the assignments for this program.
4. I declare therefore that all work presented by me for every aspect of my program, will
be my own, and where I have made use of another’s work, I will attribute the source in
the correct way.
5. I acknowledge that the attachment of this document signed or not, constitutes a binding
agreement between myself and Pearson, UK.
6. I understand that my assignment will not be considered as submitted if this document
is not attached to the assignment.

[email protected]
Student’s Signature: Date: 7/17/2022
(Provide E-mail ID) (Provide Submission Date)

pg. 10
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 pg. 11
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Higher National Diploma in Business

Assignment Brief

Student Name /ID Number M.A. Abdul Muheedh / COL00124645

Unit Number and Title Unit 3: Professional Practice

Academic Year 2021/22

Unit Tutor

Assignment Title Work Related Learning Report: Design and Deliver a

Training Programme

Issue Date

Submission Date

IV Name & Date

Submission format

The submission should be in the form of an individual report written in a concise, formal business
style using single spacing (refer to the assignment guidelines for more details). You are required to
make use of headings, paragraphs and subsections as appropriate, and all work must be supported
with research and referenced using Harvard referencing system. Please provide in-text citation and a
list of references using Harvard referencing system. Please note that this is an activity-based
assessment and your report should include evidences to the activities carried out individually and/or
in a group.

To carry out the activities given on the brief, you are required to form groups, comprising maximum
of 6 members.

pg. 12
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Unit Learning Outcomes:

LO1 Demonstrate a range of interpersonal and transferable communication skills to

a target audience.
LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios.
LO3 Discuss the importance and dynamics of working within a team and the
impact of team working in different environments.
LO4 Examine the need for Continuing Professional Development (CPD) and its
role within the workplace and for higher-level learning.

pg. 13
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Scenario

pg. 14
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Assume yourself as the event coordinator working in an event planning organization specialized in
delivering trainings on IT and soft skills. you have been appointed to design and deliver a training
event on IT /Soft Skills to an identified audience. You are required to complete the project within 2
months and the training plan and resources should be finalized as per the requirement of the client.

You are required to form a group of not more than 6 members in order to carry out the event. The
event will be headed by an event manager/ leader and each group member will be assigned a set of
tasks. While designing and delivering the event,

• the skills required to make the event successful

• challenges faced during the design/ delivery
• Critical evaluation of the problems, challenges faced and the methods used to overcome them
• The need for continuously develop in a professional environment

Need to be thoroughly considered.

At the end of the event, produce an individual report by each member covering the following
tasks.

Task 1:

Demonstrate how you are planning to effectively deliver the training event by designing a
professional project plan with following details.

• Roles appointed to group members and an evaluation of interpersonal skills of each member
that justifies the assigned role in the team.
• Goal and objectives of the project
• Evidences to the meetings conducted with the client and the team members and the findings/
outcomes of the meetings
• Challenges/ problems identified and the plan to overcome them
• A project schedule with the activities, milestones and contingencies identified.

pg. 15
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Task 2

Research different problem-solving techniques that can be used to solve the identified problems in
task 1 and demonstrate how critical reasoning can be applied to identify a solution to the identified
problems.

Critically evaluate the solution methodology used to solve one of the identified problems and justify
how selected methodology helped you to successfully solve the problem and achieve the project
objectives.

Task 3

Work in your team by contributing your skills and knowledge to meet the project goal. Critically
evaluate your own role and contribution to the group for the completion of the training event.

Discuss the importance of having dynamic team members in a group to meet its goals by referring to
the role assigned to the group members and analyse how team dynamics among your group members
effectively helped to achieve the shared project goal.

Task 4

Discuss with examples, the importance of continuous professional development (CPD) in a work
setting by evaluating the range of CPD criteria that can be used to measure the effectiveness of your
employees in your organization.

Produce a continuous professional development (CPD) plan using the criteria identified above with
relevant to the responsibilities, required skills, performance objectives for the members of your team.
Compare and contrast different motivational theories and discuss how they can be helpful to improve
the performance of the team members and meet the objectives of the developed CPD plan.

pg. 16
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 pg. 17
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Grading Rubric

Grading Criteria Achieved Feedback

LO1 Demonstrate a range of interpersonal and

transferable communication skills to a target
audience.

P1 Demonstrate, using different communication styles

and formats, that you can effectively design and deliver a
training event for a given target audience.

P2 Demonstrate that you have used effective time

management skills in planning an event.

M1 Design a professional schedule to support the

planning of an event, to include contingencies and
justifications of time allocated.

pg. 18
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 D1 Evaluate the effectiveness and application of
interpersonal skills during the design and delivery of a
training event.

LO2 Apply critical reasoning and thinking to a range

of problem-solving scenarios.

P3 Demonstrate the use of different problem-solving

techniques in the design and delivery of an event.

P4 Demonstrate that critical reasoning has been applied

to a given solution.

M2 Research the use of different problem-solving

techniques used in the design and delivery of an event.

M3 Justify the use and application of a range of solution

methodologies.

pg. 19
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 D2 Critique the process of applying critical reasoning to
a given task/activity or event.

LO3 Discuss the importance and dynamics of working

within a team and the impact of team working in
different environments.

P5 Discuss the importance of team dynamics in the

success and/or failure of group work.

P6 Work within a team to achieve a defined goal.

M4 Analyse team dynamics, in terms of the roles group

members play in a team and the effectiveness in terms of
achieving shared goals.

pg. 20
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 D3 Provide a critical evaluation of your own role and
contribution to a group scenario.

LO4 Examine the need for Continuing Professional

Development (CPD) and its role within the workplace
and for higher-level learning.

P7 Discuss the importance of CPD and its contribution to

own learning.

P8 Produce a development plan that outlines

responsibilities, performance objectives and required
skills, knowledge and learning for own future goals.

M5 Compare and contrast different motivational theories

and the impact they can have on performance within the
workplace.

pg. 21
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 D4 Evaluate a range of evidence criteria that is used as a
measure for effective CPD.

pg. 22
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
M.A. Abdul Muheedh

E156915 / COL00124645

Pearson HND COM

FEB/MARCH SUNDAY 2022

Unit 3: Professional Practice Assignment 01

pg. 23
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Acknowledgement

First and foremost, I would like to thank our lecturer, Miss Eranga for the guidance and
support.

It was a great pleasure for me to take part in this training event as a member of the group.

Finally, I would also like to express my gratitude to my teammates and friends for the
continuous support and effort in making the project a success.

pg. 24
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Contents
Acknowledgement .......................................................................................................................... 24
Introduction .................................................................................................................................... 26
Task 1 ............................................................................................................................................. 27
1.1 Roles appointed to group members ...................................................................................... 27
1.2 Goal and objectives of the project ........................................................................................ 32
1.3 Evidence of Group meetings and workshops ....................................................................... 34
1.4 Challenges/ problems identified and the plan to overcome them ......................................... 35
1.5 Project schedule (Gantt chart) .............................................................................................. 36
Training event schedule.............................................................................................................. 37
1.6 Contingency plan .................................................................................................................. 38
Task 2 ............................................................................................................................................. 40
2.1 Problem solving skills .......................................................................................................... 40
2.1.1 Problem Identification ....................................................................................................... 41
2.1.2 Building Solutions ............................................................................................................. 45
2.1.3 Identification of possible outcomes ................................................................................... 45
2.1.4 Determining the better solution and implementing it ........................................................ 45
2.1.5 Evaluate the outcome ........................................................................................................ 46
Task 3 ............................................................................................................................................. 47
3.1 Analysis of team dynamics ................................................................................................... 49
3.2 My role and contribution to the group for the completion of the training event .................. 52
Task 4 ............................................................................................................................................. 53
4.1 Importance of continuous professional development ........................................................... 53
4.2 Evaluating the range of CPD criteria that can be used to measure the effectiveness of your
employees in your organization.................................................................................................. 56
4.3 Continuous Development Plan for the team members ......................................................... 60
Professional Development Plan and Skills Audit ................................................................... 64
4.4 Motivational theories and their impact on Continuing Professional Development (CPD)
66
Comparison of motivation theories ............................................................................................ 67
Conclusion ...................................................................................................................................... 72
References ...................................................................................................................................... 73

pg. 25
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Introduction

As the students of ESOFT Metro Campus, High National Diploma in Computing

FEB/MARCH 2022 batch, we were assigned to do a training event on a selected topic
within 2 months as a part of our Professional practice project.

Our Group was named as Group 1 and 12 members were assigned to the group. We elected
Treshan Silva and Nethmi Nisansala as our leader and secretary, respectively.

And the topic we selected for the training event was “Robotics”.

pg. 26
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Task 1
Demonstrate how you are planning to effectively deliver the training event by
designing a professional project plan with following details.

1.1 Roles appointed to group members

In order to make the event a success, each team member had to be assigned different tasks
depending on their unique skill set.

We used the Belbin theory to categorize our teammates to identify their individual skillset
and assign them team roles.

Belbin’s theory states that successful teams were made up of a diverse mix of behaviors.
To build high-performing teams, we need to represent each of the nine Belbin Team Role
behaviors at the appropriate times. Once the whole team has been categorized, you can then
identify where gaps may exist within the team. (BELBIN Associates, 2022)

pg. 27
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
As per Belbin’s theory, the team roles can be divided as follows:

FIGURE 1: BELBIN'S TEAM ROLES

pg. 28
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
According to the Belbin theory, we were able to decide the team role of our teammates as
follows:

Name Role Character Reason

Malsha People Oriented Co-ordinator, Very supportive,
and Action Complete Finisher and friendly. Played
Oriented a major role in
coordinating and
driving the team to
achieve the targets
Radishan Action Oriented Complete Finisher, Took the role of
and People Team Worker reviewing
Oriented everyone’s work
and corrected issues
Sandaruwan Thought Oriented Plant, Resource Very responsible,
and People Investigator, Team very talented in
Oriented Worker multimedia-related
work
Mushtaq Thought Oriented Plant, Resource very creative helped
and People Investigator, Team find solutions for
Oriented Worker most issues
Chathura People Oriented Resource Completed her
Investigator, Team assigned tasks even
worker though the member
was away for most
of the time.
Suresh Action Oriented Shaper, Resource Always motivated
and People Investigator, Team the members and
Oriented Worker supported them in
completing their
tasks.

pg. 29
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Kaveesha People Oriented Resource Completed the
Investigator, Team assigned task, very
Worker supportive of the
team.
Adithya Action Oriented Shaper, Resource Shown more
and People Investigator, Team interest in research
Oriented Worker work and completed
her task on time.
Nethmi Action Oriented Implementer, Coordinated the
and People Resource team very well, and
Oriented Investigator, Team helped every
Worker member with their
tasks while
completing her
tasks.
Gasthurika People Oriented Resource Completed her
Investigator, Team assigned tasks even
Worker though the member
was away for most
of the time.
Nuzra People Oriented Resource Completed her
Investigator, Team assigned tasks even
Worker though the member
was away for most
of the time.
Muheedh (Author) Thought Oriented Specialist, Resource Has a perfect
and People Investigator, Team visioofut the project
Oriented Worker and a vis ery
important group
member. (Comment
extracted further om

pg. 30
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 opinion of
teammates)
TABLE 1: TEAM ROLES AS PER BELBIN'S THEORY

pg. 31
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
1.2 Goal and objectives of the project

As a team defining Goals and objectives is very important to achieve our target.

To be brief, A Goal is an Ultimate target we look forward to achieving as a team, and

objectives are specific actions/tasks that need to be done within a defined time frame to
achieve the goal. Setting goals without defining the objectives will only lead to goals that
will never be achieved. (Indeed Editorial Team, 2019)

Therefore, we have used the SMART approach to define our goal and objectives and break
it down practically.

What are SMART goals?

FIGURE 2: SMART GOALS

(SMART Objectives and Goals: Definition, Characteristics, and Examples, 2022)

As a Team, our goal was to successfully organize and deliver the training program.

And our objectives are as follows:

• Providing an effective training session most simply.

• Selecting a suitable topic for the event.
• Building up the team spirit and creating a good interpersonal relationship among
the teammates to make the event a success.

pg. 32
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 • Identify all problems and take necessary actions to minimize them.
• Planning the event and breaking down the tasks to make it easier to track the
status.
• Assigning tasks to each member within a fair timeframe.
• Scheduling a meeting every week to review the status of each member’s task and
make a good assessment of each other.
• Having a mock session within the team one week before the training event to give
the teammates a heads up for the upcoming training, to eliminate any stage fear
and anxiety.

pg. 33
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
1.3 Evidence of Group meetings and workshops

FIGURE 3: EVIDENCE OF TEAMWORK

pg. 34
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
1.4 Challenges/ problems identified and the plan to overcome them

Problems Proposed Solutions

1. Selecting a topic. Among the multiple suggested topics,
selecting the one that majority of the
members voted for.
2. How we present our presentation Initially proposed to demonstrate as a tv
successfully to the audience. program, later decided to add videos
instead.
3. Failure to gather all team members Informed all team members individually
on time. and recorded our meeting sessions.
4. Unable to meet in person Decided to meet after the lectures on
Sunday and we scheduled online
meetings.
5. A member of the group suddenly Had backup members on standby,
went abroad. assigned to one of them.
6. Inability to have a live Decided to go with a demonstration video
demonstration or practical session available from a trusted publisher.
due to the complexity of the topic.
7. Challenges faced due to the Almost 90% of planning and coordination
country’s situation. was done online.
TABLE 2: CHALLENGES AND SOLUTIONS

pg. 35
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
1.5 Project schedule (Gantt chart)
One of the most important parts of planning a training program was time management. All the tasks needed to be completed promptly to make
the event a success. The Gantt chart was created so that we can track the progress status of our work. Please refer to the below table:
TABLE 3: GANTT CHART

pg. 36
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Training event schedule

We also made an event schedule, so the members will be able to get an idea on the duration
for which they must present and order of their topics. The schedule is as follows:
Topic Member Time
Event Hosting Malsha 9.00am – 9.05am
Introduction Chathura 9.05am – 9.10am
Preprogrammed Robots Suresh 9.10am – 9.18am
Humanoid Robots Muheedh (Author) 9.18am – 9.26am
Autonomous Robots Musthaq 9.26am – 9.32am
Teleoperated Robots Adithya 9.32am – 9.40am
Augmenting Robots Sandaruwan 9.40am – 9.45am
Advantages of Robotics Nethmi 9.45am – 9.52am
Disadvantages of Robotics Nuzra 9.52am – 9.59am
Video Footage Handled by Radeesh & 10.00am – 10.10am
Sandaruwan
Future of Robotics Kaveesha 10.10am – 10.20am
Rules & Regulation in Gasthurika 10.20am – 10.25am
Robotics
End of event
TABLE 4: EVENT SCHEDULE

pg. 37
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
1.6 Contingency plan

A contingency plan is also known as backup, is a plan for a “what if” scenario that could
ruin your project or business. And it is a must include part of any business or event, for the
plan to work out effectively. Unlike other types of plans, the contingency plans might be
used or go unutilized depending on the actual events which take place, since a contingency
plan will be used only in case an event or task does not turn out as expected.

As a team, we made sure to have a couple of contingency plans in case things don’t go well
as planned.

1. The very first contingency plan we came up with was for the event topic. Even
though we had suggested and finalized the topic “Robotics” for the event, we had 2
more topics as backup, in case if any other team had the same or similar topic, or if
the lecturer finds the topic out of scope for the event, we could switch the topic.
However, this plan wasn’t used, as no other teams had selected a similar topic and
the lecturer approved the topic. (Time allocated – 1 week)
2. Initially we planned to have a practical demonstration of a simple robotic module
since a member of our team had contact with a professional related to the topic.
However, we had a plan to display a video instead if things don’t work out as
planned.
And the member was given 2 weeks to check with his contact and inform the team,
and a few other members were assigned to find a video related to the topic. Since
the attempts to do a practical demonstration weren’t successful, we went with the
backup plan to display a suitable video. (Time allocated – 2 weeks)
3. Since we had plenty of members, we had additional members assigned to do the
content research, slides, and video editing, so in case any of the presenters don’t
make it to the event, the additional members assigned to the research team could
take their places.
One of our team members went abroad due to a personal issue, and a member who
was kept on standby was assigned the relevant tasks. (Time allocated – 4 weeks)
4. And 2 members were assigned the role of the event host, and both practiced
presenting equally, so in case if one of the hosts doesn’t make it to the event, the
backup host could take over.
pg. 38
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 And on the day of the event, the host got late, however we were able to start the
event with the backup host without any draw backs, and the host joined the event,
thereafter. (Time allocated – 6 week)
5. Both the hosts were asked to go through all the topics of other members and get
familiar with them, just in case if the presenters missed any parts or gets
uncomfortable with the presentation due to stage fear, the host would support the
presenter making it much easier for the presenter and to make sure the event gets
completed without any flaws. (Time allocated – 6 week)

We were able to avoid multiple issues and shortcomings in our event since we had
necessary contingency plans.

pg. 39
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Task 2
Research different problem-solving techniques that can be used to solve the identified
problems in task 1 and demonstrate how critical reasoning can be applied to identify
a solution to the identified problems.

Critically evaluate the solution methodology used to solve one of the identified
problems and justify how selected methodology helped you to successfully solve the
problem and achieve the project objectives.

Problems are obstacle/difficult task that requires a solution to overcome it. As a team we
had to face multiple problems while planning the training event. Identifying the problem
and implementing a suitable solution methodology is very important, to overcome the
problem.

2.1 Problem solving skills

Problem solving can be defined as analyzing the problem, identifying the root cause,
identifying the potential solutions, weighing the alternatives, and selecting and
implementing the best solutions. Analyzing a problem and solving it may vary from person
to person, due to the unique point of view of individuals. However, problem solving can be
divided as follows:

1 Problem Identification
2 Building Solutions
3 Identification of possible outcomes
4 Determining the better solution and implementing it
5 Evaluate the outcome

pg. 40
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
2.1.1 Problem Identification

Identifying the problem is very important in order understand it and work on a solution.
Problems can be identified very effectively by following the below stages:

• Creating an initial problem statement

Initial we need to create a problem statement, we need to define or write down the
problem in simple terms, so that anyone will be able to understand what the problem
is. This is very useful to unlock our thinking capacity by simply looking at the problems
in different perspectives.
• Checking if we’re solving the problem at the right level
We should always double check and make sure that we’re solving the problem at the
right level, failing to do so will only result in wasting our potentials, making the
solutions ineffective.
The ‘why – how laddering tool’ can be used to check it, here we simply as ‘why?’ and
then ‘how?’ to explore the context of the problem and expose alternatives.
• Refining the problem definition
We should identify the situation or contradiction we are trying to resolve clearly in
order work on a solution. In simple terms, defining the gap between expectation (where
we want to get to) and reality (where we are now)
• Scope the problem
In this stage we simply define what can and what can’t be done according to the
conditions of the problem we have identified.

pg. 41
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
There are multiple solution methodologies which we used to manage our event.

• Brainstorming
To be brief, a brainstorming technique is simply a group discussion where all
the members get to express their ideas and solutions for a defined problem. A
brainstorming session can be both an individual and group event. It is a very
commonly used and an effective method since the problem can be well analyzed
and creative ideas and solutions can be proposed through group extensive group
discussion.
When it comes to practical use in the industries, the application of this method
is uncountable. For example, In Coca-Cola, a group of 40 employees had been
brainstorming for 5 days to create the new Coca-Cola marketing manifesto.
They were divided into several groups and each team was responsible for its
field of marketing.
The process was led by Jonathan Mildenhall, Coca-Cola Vice President, Global
Advertising Strategy and Creative. For 5 days, his task was to develop the theses
for each group and ask as many questions as possible. The next step was one
sleepless night of writing the text and structure of the manifesto. And the result
of their work was the secrets of Coca-Cola marketing domination. (Mobecls
Team, 2019)
In our case, brainstorming has been very useful especially when it came to
selecting the event topic. After an extensive group discussion among the
teammates, we were able to select a topic and finalize it.

pg. 42
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 • SWOT Analysis
It is a method where strengths, weaknesses, opportunities, and threats of the
organization/team involved are evaluated. This method could be used
effectively analyze data required for strategic planning.
Please refer to the SWOT analysis chart evaluation of our team. It was very
useful when it came to assigning tasks to the team members as they had to be
assigned tasks based on their unique skills set.

Strengths - Characteristics that gives us advantages.

• A team composed on different types of members of various skillsets and

backgrounds.
•Cooperative members.
•Most of the members were fluent in English and Sinhala, no Language
barrier.
• All the members had ready access to computers and the internet.
Weaknesses - Characteristics that are disadvantageous compared to the others.
• Difficulties in gather all the members for group meeting due to various
issues such as fuel shortage, different work schedules.
• Certain members had stage fear.
• Working members had a hard time allocating the required time for the
presentation work.

Opportunities - External elements that make it possible to achieve a task

• To become a leader.
• Opportunity to learn on organizing and managing an event.

Threats - External elements that make it possible to achieve a task.

• Challenges faced due to the country situation.
• Limited time

FIGURE 4: SWOT ANALYSIS OF THE TEAM

pg. 43
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 • 5 Whys method
Five why’s is a very simple tool which can be used to resolve simple or
moderately difficult problems. The main goal is to identify the root cause of a
defector problem by repeating the question “why?”, it can be also used for
trouble shooting, quality improvement and problem solving as it allows us to
follow multiple lanes of inquiry. It was developed by Sakichi Toyoda, the
founder of Toyota Industries Corporation in 1930 and it is still being used by
Toyota in the industry. (Mulder, 2012)
This method was very useful especially when assigning the team roles and also
trouble shooting the issues we faced in our event.
For example, when we planned to meet physically, most of the members did not
show up. We used the 5 why method to solve the issue, where we found out that
most of the teammates were working and living considerably far away, and we
decided to go with online meetings on Holidays and time frames outside the
office hours.

• The Drill down technique

It is a very simple technique, here we breakdown complex problems into

progressively smaller parts to determine the root cause. It is an excellent problem-
solving method to find out the root of the problem and helps to get a much deeper
understanding about the factors that caused the problem.

FIGURE 5: DRILL DOWN TECHNIQUE

pg. 44
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
2.1.2 Building Solutions

Building up solutions is a very important part when it comes to solving problems. And
critical reasoning is very useful in building up these solutions. Critical reasoning can be
defined as the ability to actively conceptualize, analyze, question, and evaluate ideas and
beliefs, simply we can say as perfection of our thinking capabilities.

The instances it was used cannot be named, as we have been using the critical thinking for
almost the entire process. The brainstorming, SWOT analysis, Drill down technique are a
few examples where critical thinking was highly used.

2.1.3 Identification of possible outcomes

Identifying the possible outcomes of the problem and the solution we implement is a very
important part in solving it. Solutions implemented without considering the outcomes of
the problem could be very ineffective.

In our case, selecting the topic was one of the major issues, so among all the topics proposed
by the team members. We analyzed the different aspects of the topics and listed down to
select the best.

2.1.4 Determining the better solution and implementing it

Among all the solutions, the one with the most favorable outcome should be selected and
implemented, so that the problem gets solved. And all necessary steps must be taken to
implement the solutions without any delays in the right time.

In our event, the topic which most members were comfortable with was chosen, and the
subtopics were divided among the teammates, and they were given a deadline for their
work, to meet the event deadlines.

pg. 45
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
2.1.5 Evaluate the outcome

This is the final stage of the problem solving. After implementing the solution, we need to
find out whether the solution worked as it was planned, and if the problem has been solved.

So, one of our problems was to make sure that the target audience received the complete
benefit of the training event, so to find out whether we our training event was a success, we
shared a feedback form with the audience to fill. And we were able to check the feedback
and understand how effective the were event and the solution methodologies we
implemented.

pg. 46
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Task 3

Work in your team by contributing your skills and knowledge to meet the project
goal. Critically evaluate your own role and contribution to the group for the
completion of the training event.

Discuss the importance of having dynamic team members in a group to meet its goals
by referring to the role assigned to the group members and analyse how team
dynamics among your group members effectively helped to achieve the shared project
goal.

A team is a group of individuals working together to achieve a common goal, especially

for complex goals/task which are practically impossible for an individual to achieve. For a
team to succeed all the members should have the same goals and they must be flexible,
reliable, active, and responsible. In addition to that, a good leader and team spirit among
all the members are necessary for the group to be successful.

And there are various advantages and disadvantages when it comes to working as a team.
Please refer to the below table for a few of the most prominent ones.

Advantages Disadvantages

• Teamwork/commitment • Unequal participation

• Cross training opportunities • Scheduling/availability conflicts

• More resources/Shared knowledge of • No individual thinking/loss of

the members creativity

• More productive and boosts • Time consuming

performance
• Creates a forum for communication • Conflict of ideas

• Large and complex task can be

handled effectively

pg. 47
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 • More resources

TABLE 5: ADVANTAGES AND DISADVANTAGES OF TEAMWORK

pg. 48
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
3.1 Analysis of team dynamics

FIGURE 6: TEAM DYNAMICS

Each individual team member have distinct roles and behaviors. Team dynamics can be
described as the effects of these roles and behaviors on other group members, and on the
group as a whole.

Positive team dynamics occurs when the team members trust each other, work towards a
common objective and decision, and hold one another accountable for making things
happen. When a team has a positive dynamic, its members are could be nearly twice as
creative as an average group. (Mind tools content team, no date)

Therefore, building up a positive team dynamic was our prime objective to make all the
other objectives to workout effectively, as it will greatly impact out team performance.

pg. 49
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
For a team to have a positive dynamic and be successful, there are multiple team
characteristics that should be seen within the team, a few of them are as follows:

• A clear Vision/Goal
• Good leadership
• Team trust and cooperation
• Defined roles
• Appreciation and encouragement for different opinions
• Good communication

As a team we always we made our goal clear to all the members, and our leader was a very
friendly and responsible person. And the members were very committed, responsible and
skilled. Please refer the below table for the team members and their assigned roles.

Name Registration number Role

Malsha COL00124481 Team leader & event host

Sandaruwan COL00098179 Multimedia specialist

Nethmi COL00131157 Secretary & presenter

Chathura COL00124991 Presenter

Suresh COL00098662 Presenter

Muheedh COL00214645 Presenter

Musthaq COL00125215 Presenter

pg. 50
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Kaveesha COL00096710 Presenter

Adithya COL00127841 Presenter

Radishan COL00124857 Presenter

Gasthurika COL00098729 Presenter

Nuzra COL00126482 Presenter

TABLE 6: TEAM MEMBERS AND THEIR ROLES

As mentioned earlier, working as a team has its pros and cons, the main disadvantages we
had as a team was the conflict of ideas and unequal participation. As the team had members
from various age groups and attitudes, we had contrasting ideas. Certain members had ideas
that most of us considered as not practical. And they had to give up their ideas and work
on the topic most of us agreed with. And a few members did not participate in the team
activities due to various reasons, a member went abroad, which caused a minor conflict in
the assigned tasks and a few members were unavailable most times since they were
employed. However, we were able to manage the disadvantages and overcame them with
the least impact on the team performance.

Most of the members worked with great dedication and enthusiasm to make the event a
success, which should be appreciated. As an individual I had a very bad impression of
group works with my past encounters, however, our teammates changed my view on
teamwork.

pg. 51
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
3.2 My role and contribution to the group for the completion of the training event

As soon as the lecturer assigned me to the group, I’ve been an active member of the group.
As we had our first group discussion, most of the members insisted on deciding the topic,
I proposed that we appoint a leader and secretary initially to streamline the other tasks. And
I, myself seconded the nomination of our team leader.

As soon as the leader and secretary were appointed and the topic was finalized, the
teammates were assigned their respective tasks. And most members hesitated to take up the
topic “Humanoid robots” since it was comparatively complex to explain among the other
subtopic, so I volunteered as a responsible member to research, prepare and present it
myself. And I was also assigned to assist the secretary document the finalized team
objectives and tasks assigned to the members.

In addition to that, our leader had requested me individually to keep track onofhe members
who were comparatively less fluent in Sinhala and English, to make sure they don’t get left
out due to the language barrier.

And I also proposed that we have a mock session of the event within the team so that we
can work on the shortcomings. And the proposal was accepted by our team, and we had a
mock session, 2 days before the actual event, and during the mock session, I noticed that
one of our teammates had some issues in presenting his topic. I took the responsibility to
myself and helped the member individually to prepare.

The training event was done successfully by the end of the given deadline. And I’m glad
that I was a part of it. And I’ve identified several aspects which I must improve and work
on, which I could have done better.

pg. 52
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Task 4
Discuss with examples, the importance of continuous professional development
(CPD) in a work setting by evaluating the range of CPD criteria that can be used to
measure the effectiveness of your employees in your organization.

Produce a continuous professional development (CPD) plan using the criteria

identified above relevant to the responsibilities, required skills, and performance
objectives of the members of your team. Compare and contrast different
motivational theories and discuss how they can be helpful to improve the
performance of the team members and meet the objectives of the developed CPD
plan.

4.1 Importance of continuous professional development

CPD stands for Continuing Professional Development, it is the process of continuous

development of professional knowledge, in the form of skills, values, ethics, attitudes, and
the competence necessary to improve the knowledge required in career development and
maintaining them. (Casrilanka, no date)

Unlike other goals and objectives, CPD is a lifelong process. It helps you record, review,
and reflect on your development in your career. It may involve any mode of learning
activity relevant to the field of our profession and can be both formal and informal.

Continuing Professional Development is necessary for a professional due to various

reasons. A few prominent ones are mentioned below:

• Helps to enhance our skills and abilities.

• Helps to adapt to changes and stay up to date with current trends.
• It also helps us to build up our confidence and improve our profile.
• Improves our quality of life and ensures career growth.
• Helps us get a better understanding of our profession and gives us a clear vision.

pg. 53
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
As mentioned above CPD involve any mode of learning activity relevant to the field of our
profession and can be both formal and informal. Therefore, it will involve different
approaches, ideas, and techniques to support us in managing our learning and progress, by
building our confidence and updating our skills, and it also creates a productive and positive
approach to our career and growth. In simple terms, it is a process that helps us identify and
act on our own development needs. It starts from identifying our development needs
through planning and then carrying out the necessary learning activities, reflecting on the
learning, and then applying it and sharing it with others.

FIGURE 7: THE CPD CYCLE

(SkillsYouNeed.com, no date)

It is a continuous cycle that keeps on repeating throughout our professional life, ensuring
that we learn throughout our careers.

pg. 54
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Importance of CPD to employees

• Helps focus on professional advancement, leads to job stability and success at work.
• Helps identify knowledge gaps and shortcomings in the skills set.
• Helps maintain professional standards and quality of life.
• Helps to adapt to changes, learn and stay up to date.

Importance of CPD to employer

• Helps to maintain a standard across the organization.

• Creates a learning culture within the organization and build a positive working
connection with workers.
• Improves productivity and helps to develop a productive and well-motivated
workforce.
• Allows employers to respond to changes and respond to changes.
• Contributes positively to the success and development of the organization.

pg. 55
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
4.2 Evaluating the range of CPD criteria that can be used to measure the effectiveness of
your employees in your organization.

Evaluating the CPD is a very important part of the cycle. It helps us to understand if the
CPD activity was beneficial and if the necessary improvements have occurred, ensuring
that the efforts are not wasted. And it also builds up our confidence.

Necessary evidence needs to be recorded, which will demonstrate our CPD achievements.
There is a variety of evidence criteria that can be used:

1. Product Data: It refers to the essential information required to complete day-to-

day tasks and processes of a Business. It must be readily available, accurate, and
documented to ensure its value.
2. Personal Data: These are records of employees of an organization. These can be
employment records, payroll records, biological records, etc.
3. Judgemental Data: It is collected by using a numerical rating scale by an
immediate supervisor who evaluates the worker/employee.

4. Rating Methods:

There are different rating methods that can be used to measure CPD.

• Ranking Systems – It is a very simple method where employees or team members

can be rated from the best to worst.

• Peer Evaluation - It is a method where the performance evaluation is done by

members of equal qualification or competencies, simply each member of the team
will be rating their teammates. It is mostly done among colleagues of the same
department or team.

• Self-evaluation – As the title suggested, these types of evaluation are done by our
own self. We will be evaluating our progress, development, and learning by
comparing our situation before and currently.

pg. 56
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 • Paired Comparison – Here we will evaluate statistical performance between 2
employees or members of the same level of competence within the organization or
team.

• Checklist – It is simply a list of things/points which need to be completed, this

serves as a reminder for both objectives and points to be considered when planning
or performing a task.

• Management by Objective is a strategic management model, where one or more

objectives will be defined that is agreed by both the management and employees to
improve the performance and productivity of the organization as a whole

• Skill Audit – It is a process of documenting skills we have and mentioning how

advanced they’re. We simply write down a list of skills we have and rate how good
we’re in each of them.

To evaluate our team’s CPD development, we shared a Google Form with the participants
of the training event, to get feedback on the event and for insights on the necessary fields
which we need to improve further. The following charts were generated from the collected
data.

pg. 57
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Chart Title

5 5 5 5 5 5 5 5 5 5 5 5 5 5
4 4 4 4 4 4
3

Content Quality Slides Presenting skill

FIGURE 8: AUDIENCE RATINGS

Overall Ratings

29% Excellent
Good
Average
Poor
71%

FIGURE 9: OVERALL RATING

pg. 58
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
When considering the rating average, the most audience had mentioned that the team
presentation skills need more improvements, and it was also noted from the additional
comments that the hosts/presenters need to be more interactive with the audience.

And the overall ratings provided by the audience denote that most of them found the
training event useful and up to the standard. From the ratings, we were able to conclude
that the event was a success since there were no negative ratings, except for a few
suggestions for improvements.

The details from the feedback forms were shared among the team members as a part of
their CPD evaluations and necessary plans have been made to improve their respective
skills.

The relevant Google form responses can be accessed from the below link:

https://drive.google.com/drive/folders/1DT61ZLnFFkt4dwoXJvmcI28MwmVRJkLU

pg. 59
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
4.3 Continuous Development Plan for the team members

As a team, it was necessary to have a CPD to improve ourselves individually and as a group.
It helped us focus on our objectives and learn and to develop our skills in an organized
manner. The CPD of our team has been attached for reference.

Name Responsibility Weakness Recommended Start

Method and
End
date
Malsha • Team leader • Was not fluent in • Spending more 6th
• Coordinate all Tamil. time with the March
the members members. 2022 –
• Buildup 12th
solutions for June
common issues 2022
of the members.
• Host of the
training event.
Radishan • Multimedia • Interacting and • Recommended 6th
specialist getting along with spending more March
• Make the team members time with the 2022 –
necessary slides members. 12th
& videos June
required for 2022
presentation.
Sandaruwan • Content • Presentation was • Recommended 6th
research too fast. to interact with March
• Presenter the audience. 2022 –
•Multimedia 12th
specialist. June
2022

pg. 60
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Chathura • Presenter • Reserved to •Recommended 6th
communicate. to create a bond March
with group 2022 –
members by 12th
socializing. June
2022
Suresh •Content • Stage Fear • Recommended 6th
research to socialize more March
• Presenter and to be more 2022 –
expressive 12th
among the June
members, 2022
instructed to do
mock sessions
before future
events.
Musthaq •Presenter • Stage Fear • Recommended 6th
to socialize more March
and to be more 2022 –
expressive 12th
among the June
members, 2022
instructed to do
mock sessions
before future
events.
Kaveesha • Presenter • Stage Fear • Recommended 6th
to socialize more March
and to be more 2022 –
expressive 12th
among the June
members, 2022

pg. 61
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 instructed to do
mock sessions
before future
events.
Adithya • Presenter • Presentations were • Recommended 6th
• Content too fast. to interact with March
research the audience. 2022 –
• Recommended 12th
select vast topics June
with elaborated 2022
details in future.
Nethmi • Secretary • Stage fear • Recommended 6th
• Presenter doing mock March
• Content sessions with 2022 –
research selected 12th

• Coordinating members and June

team members getting 2022

feedback.
Gasthurika • Presenter • Reserved to • Recommended 6th
• Content communicate to create a bond March
research with group 2022 –
members by 12th
socializing. June
2022
Nuzra • Presenter • Reserved to • Recommended 6th
communicate to create a bond March
with group 2022 –
members by 12th
socializing. June
2022
Muheedh • Presenter • Forgetful, did not • Maintained a 6th
(Author) cover all points of checklist. March

pg. 62
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 • Content the topic in all the • Recommended 2022 –
research mock sessions. to interact with 12th
• Keeping track the audience. June
of members task 2022
status
TABLE 7: CPD FOR THE TEAM MEMBERS

pg. 63
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Professional Development Plan and Skills Audit

A personal development plan is an overview, where we will acknowledge the areas of our
strengths and weaknesses and come up with a guide that will enhance and capitalize on our
skills and abilities. It simply shows where we stand at the time of the assessment as an
individual and helps us to reflect on the next steps to achieve our goals. Implementation of
our development plan could be formulated using the SMART criteria, making it Specific,
Measurable, Applicable, Realistic, and Time-bound.

The following is my self-evaluated PDP and skills audit of mine.

Name: M.A.A. Muheedh Current position: Date: 1 July 2022

Student
Career Mission Statement: Becoming a software developer.
Major Career Goals:
Goals Target Date
To complete HND in Dec 2023
computing
Becoming an intern in a 2024
Software development
company.
Completing the Top-up Degree 2025
Getting employed as a 2025
Software Developer in the
industry.
TABLE 8: PROFESSIONAL DEVELOPMENT PLAN

Skills Audit
A: Accomplished this skill/demonstrate high competence
B: Competent, can improve further
C: Need to improve this skill/competency
D: Need to put in considerable work to develop this competency
E: Need to acquire/develop this competency

pg. 64
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 Present 6 1Year 3 years
Months
English fluency B A A A
Programming E C B A
Web and App development E C B A
MS Office C B A A
Presentation Skills C B A A
Logical thinking C B A A
Mathematical aptitude D C A A
Time Management C B A A
TABLE 9: SKILLS AUDIT

pg. 65
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 4.4 Motivational theories and their impact on Continuing Professional Development
(CPD)

Motivation is the state of mind which pushes a person to perform a task with the highest
enthusiasm and optimism. For an organization to be successful, the leader/manager must
ensure that every employee/member is motivated. It is necessary to understand each
member to successfully motivate them to achieve their expected target or outcome. And it
will also empower the team, increasing the teamwork and individual contribution to the
organization which in return will be more profitable and successful.

There are various motivation theories that help understand what will motivate people.

1. Maslow’s Hierarchy of Needs

2. Hertzberg’s Two Factor Theory
3. McClelland’s Theory of Needs
4. Vroom’s theory of Expectancy
5. McGregor’s theory X and theory Y

All these theories focus on what will motivate people and how to motivate them simply by
identifying basic needs and psychological factors. Among these, the most significant and
fundamental theory is Maslow’s hierarchy of needs. He classified human needs into five
hierarchical levels, starting from the most basic level of needs that said one must satisfy
lower-level deficit needs before satisfying higher-level growth needs. And McClelland’s
Theory of Needs classified needs into three, need for achievement, need for power, and
need for affiliation. Herzberg’s Two factors theory uses the categories of hygiene and
motivation whereas hygiene is addressed, job dissatisfaction decreases, and when
motivation factors are met, job satisfaction increases. Vroom’s theory of Expectancy states
that people will be highly productive and motivated if they believe that it is likely that their
efforts will lead to success, and they will be rewarded for their success. And McGregor’s
theory X and theory Y simply divides workers into 2 categories, inherently lazy, self-
centered, and lacking ambition workers who need a strong, top-down control Management
style and workers who are inherently motivated and eager to accept responsibility where
management style should focus on creating a productive work environment coupled with
positive rewards and reinforcement.

pg. 66
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Comparison of motivation theories

Even though these theories focus on how to motivate people, they are different from one another except for a few instances. We would be
comparing these motivational theories with a quest to understand as well as to see the similarities and differences between these theories.

MASLOW’S HERZBERG’S McClelland’s Vroom’s McGregor’s

THEORY THEORY Theory of theory of theory X and
Needs Expectancy theory Y
BASIS OF Based on the Based on the
THEORY concept of use of Based on the
human needs motivators Based on nature of
and their which includes beliefs of employees
satisfaction. achievement, employees and how they
recognition, and and need to be
opportunity for Based on 3 rewarding managed
growth. types of needs system. accordingly
NATURE OF Simple and More
THEORY descriptive prescriptive. Descriptive Prescriptive Prescriptive

pg. 67
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 RELIES ON Needs and Reward and Motivating
their Recognition drivers and
satisfaction their
dominant Success and Nature of
motivator. rewards people.
MOTIVATORS Any need can hygiene factors
act as a (lower levels)
motivator. do not act as
motivators, only
higher order
needs
(achievement,
recognition,
challenging Achievement, Successful
work) act as Affiliation, results and Management
motivators. and Power Rewards. style

pg. 68
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 CORE Unsatisfied Gratified needs Theory X -
CONCEPTS needs regulate Lazy, self-
stimulate behavior and centered, and
individuals. performance. lacking
ambition,
suitable for
strong, top-
down control
management
style.
People will Theory Y -
be highly Inherently
productive motivated and
The dominant and eager to
motivator will motivated if accept
vary from their efforts responsibility,
person to will lead to appropriate
person and success and management
drive them will be style: positive
towards rewarded for rewards and
motivation. success. reinforcement.
pg. 69
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
 DIVISION Growth and Hygiene and Achievement,
deficiency motivator Affiliation, Efforts,
needs. factors. and Power Performance, Theory X and
motivators. and Reward Y
ORDER OF Hierarchical No sequence
NEEDS No sequence. Linear Order No sequence.
TABLE 10: COMPARISON OF MOTIVATION THEORIES

(Surbhi, 2020)

(Daniel Charles Enyia, 2017)

pg. 70
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
As we can see that most of these motivation theories convey that, workers have needs and
when these needs are not met, they cause demotivation, and they also suggest that there are
differences in humans, in terms of need. Different things motivate different people and
recommend specific things that management can do to help their employees become self-
actualized and motivated.

CPD helps workers to maintain a set of high-quality, appropriate skills, and knowledge
throughout their professional life. So, it is necessary to follow these motivation theories to
achieve it. These motivation theories assist to understands the employee needs and factors
that drive the employees to excel in their career and give them the opportunity to react
accordingly. And there are various steps the management/manager can take to motivate the
employees, a few of them are as follows:

• Make expectations clear.

• Combine Work Goals with Employee Goals.
• Understand what motivates each employee and take necessary steps to improve the
motivating factors.
• Create a fair system for all and make rewards achievable.
• Leads by example and appreciate employee performance.

Making workers effectively take part in CPD when they are motivated will bring huge
benefits to the organization since they learn or develop modern professional skills and
knowledge, which makes a difference to move forward the organization's productivity and
viability.

The manager must work on the motivators. To motivate older workers, higher-level needs
must be satisfied. Therefore, to improve employability, we must improve soft skills such
as self-awareness, self-regulation, etc. For an organization to achieve this employability,
they need to take a variety of actions. Initially, they should allow their employees to be
aware of these motivation theories. Thereafter, by organizing numerous activities, the
employees can build up confidence, and it will lead to creating a friendly atmosphere. It
can bring about both the progression of the employee and the organization. Thus,
motivational theories can be successfully used to meet the objectives of the CPD plans.

pg. 71
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
Conclusion
This marks the end of the assignment, to conclude, I have explained all the incidents
conducted and their timeline is detailed accordingly. The team structure and each member's
role were also set out considering factors like goals and targets. I have outlined my role
with interpersonal and communication skills also according to the activities conducted. All
the techniques and skills that have been used to do our project are reported. Applying
problem-solving skills and critical reasoning to this project, I believe will make this a
success.

Problem-solving skills to find solutions to the problems appeared when conducting the
event. Some of the used skills are listed as brainstorming, five why’s, and SWOT analysis.
Each team member's contribution to this project is evaluated and documented.

As an author, I hope I have done the job given to me by taking up the responsibilities to the
best of my ability.

pg. 72
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
References

QuestionPro (2022) SMART Objectives and Goals: Definition, Characteristics, and

Examples (no date). [online] Available at: https://www.questionpro.com/blog/smart-
objectives-and-goals/ [Accessed 5 June 2022]

Indeed Editorial Team (2019). Goals vs. Objectives: What's the Difference? [online]
Available at: https://www.indeed.com/career-advice/career-development/difference-
between-goals-and-objectives [Accessed 12 June 2022]

BELBIN Associates (no date) The Nine Belbin Team Roles. [online] Available at: Belbin
Team Roles | Belbin [Accessed 16 June 2022]

Accipio Ltd (no date). Belbin: Team Roles [online] Available at:
https://www.accipio.com/eleadership/mod/wiki/view.php?id=1773 [Accessed 16 June
2022]

Mr.Woo Planning10 (no date). SMART Goals. [online]. Available at:

https://mrwooplanning10.weebly.com/smart-goals.html [Accessed 20 June 2022]

Mobecls Team (2019). Coca-Cola Marketing Strategy: Technology, Content, And

Secrets. [online] Available at: https://mobecls.com/coca-cola-marketing-strategy/
[Accessed 17 June 2022].

Mulder, P. (2012). 5 Whys analysis. [online] Available at:

https://www.toolshero.com/problem-solving/5-whys-analysis/ [Accessed 17 June 2022].

Mind tools content team (no date). Improving Group Dynamics. [online] Available at:
Improving Group Dynamics - Team Management Skills From MindTools.com
[Accessed 25 June 2022].
The CPD Certification Service (no date). What is Continuing Professional Development
(CPD)? [online] Available at: https://cpduk.co.uk/explained [Accessed 29 June 2022].

casrilanka (no date). What is CPD? [online]. Available at:

https://www.casrilanka.com/casl/index.php?option=com_content&id=54 [Accessed 29
June 2022].

pg. 73
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
SkillsYouNeed (no date). Continuous Professional Development. [online]. Available at:
https://www.skillsyouneed.com/ps/continuing-professional-development.html [Accessed
1 July 2022].

Nickerson. C (2021). Herzberg’s Motivation Two-Factor Theory. [online] Simply

Psychology. Available at: https://www.simplypsychology.org/herzbergs-two-factor-
theory.html [Accessed 3 July 2022].

Herzberg. F. I., & Hamlin, R. M. (1961). A motivation-hygiene concept of mental health.

Mental Hygiene, 45, 394-401.

Herzberg, F. I., Mausner, R., Peterson, R., & Capwell, D. (1957). Job attitudes: Review of
research and opinion. Pittsburgh, PA: Psychological Services of Pittsburgh.

Surbhi S. (2020) Difference Between Maslow and Herzberg’s Theories of Motivation.

[online] Key Differences. Available at: https://keydifferences.com/difference-between-
maslow-and-herzberg-theories-of-
motivation.html#:~:text=The%20needs%20of%20an%20individual,individual%20serves
%20as%20the%20motivator [Accessed 7 July 2022].

Daniel Charles Enyia. (2017) A CRITICAL REVIEW AND COMPARISON BETWEEN

MASLOW, HERZBERG, AND McClelland’s THEORY OF NEEDS. [online] LinkedIn.
Available at: https://www.linkedin.com/pulse/critical-review-comparism-between-
maslow-herzberg-enyia-acipm-hrpl-/ [Accessed 7 July 2022].

pg. 74
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01
FIGURE 10: END

pg. 75
M.A. Abdul Muheedh Unit 03: Professional Practice Assignment 01