Task 1: First-aid arrangements

Question 1
First Aid Arrangements

According to the ILO law work place health and safety regulation. The Health and Safety
(First- there is
provided, such number of suitable persons as is adequate and appropriate in the
circumstances for rendering first-aid to his employees if they are injured or become ill at
work.

Facilities In the store where first aid treatment can be given and first aid rooms should
be available in the retail store.

As per the law worker should be with proper shoe and based on the
scenario must be the proper handling equipment for avoiding falling from height, slips
and trips.

If there are any operational changes in your company, your current manager should
consider reviewing the First Aid Requires Assessment needs from time to time. To
aid with this process, it is essential that you keep a record of all accidents handled by
first responders.

Trained Staff based on the scenario every worker in the retail store should be trained
about first aid how do proper manner by the well-trained first aid medical professions.
Its helps to keep injured casualty until medical assistance will take over.

Trip hazard the present store manager should assess the dangers and risks associated
with work activities in a busy retail store selling shoes and shoe care goods. For example,
a trip hazard may occur during work activities.

Third party first aid training in the event of a trained first-absence aider's during
working hours, the current manager should consider using an alternate trained first-
aider. As a result, the management should supply any additional full-time worker who is
competent with approved third-party first-aid training.

The current store manager should think about low-level workplace hazards, such as
having a designated person in charge of first-aid arrangements and a well-supplied first-
aid kit.

Examined by the manager The chance of customers visiting the retail store selling
shoes should also be the manager looked into it.

High ceiling the manager should think about how the space is distributed, for example,
there is a stockroom on the second story of the building with a high ceiling. As a result,
the manager should think about providing first aid on each floor.

Emergency location Retail store strategically positioned in a location where emergency

services can get to it.

Equipped first-aid room likely to be delayed owing to traffic, the manager should
consider having an equipped first-aid room on hand.

In the store boxes should be proper way for avoiding falling from height and should
make the plan for how stockroom safer and how to utilise the space better.

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 Manager should consider the location of the first aid facility with regards to how easy it
will be to access by workers.

Should considering previous near misses in the stock room for avoiding boxes
falling from height, trips over boxes and the use of broken step ladders.

Training Organisations first aid at work courses should be approved by Local and
International Health Authority.

Expansion of Workplace

Work shift arrangements

Number of employees stores

Record of previous accidents in the store.

All the workers including manager should be informed of the first-aid arrangements.

As per the ILO law first aid should be placed in the store if its larger store should be
placed various in the workplace

We have arrangements to ensure employees receive immediate attention if they are

injured or taken ill at work

The Approved Code of Practice to the Health and Safety (First-Aid) Regulations 1981
details the recommended number of first-aid personnel to have on hand at all times
while people are at work, as well as the contents of a first-aid box.

Hand-washing facilities, a chair, and a clinical waste bin, among other things, are
provided.

The following factors will influence coverage

Enhance the number of workers.

Maintain Accident book record.

Workers should be work with shift bases.

Equipment and facilities for administering first aid to employees that are adequate and
appropriate. Depending on the size of the retail store, this may contain a first-aid box
and a first-aid room.

Employees should be informed of the first-aid arrangements. Putting up notices telling

workers who and where the first aiders or appointed persons are and where the first-aid
box is will usually be sufficient. Where necessary, I should make arrangements to give
first-aid information to employees with reading or language difficulties.

Task 2: Management failures and control measures

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Question 2 (a)
Management failures

Lack of unsafe work system, poorly

unclear responsibilities, poor supervision these symptoms is failure of management control.
Which is cause of the majority of accidents

Lack of training. Based on scenario, an informal induction for new temporary and
permanent workers. Most of the advice comes from own experience, such as showing
them how to handle heavy stock, as there is nothing official written down which is
consider as management failures

Lack of Supervision workers include vulnerable group like Temporary workers and
part-time workers consider as management failures. Due to lack of supervision
management not monitor on this.

Lack of Health and safety policy statement of intent your aims and objectives and
arrangements for health and safety how risk is managed. Accident and Incident which
was lagging in stores, Developing Safe system of work in stores and Consultation
arrangement in stores.

Unsafe System of work many of workers has fashionable shores during work hours
such as heels opened-toed shoes and unlaced trainers to work. Worker has not trained
about first aid by proper medical professions which is mentioned failures

Unsuitable Equipment On the second floor of the building there is a stockroom with a
high ceiling that is accessed by stairs from the back of the store. Within the stockroom
there is floor-to-ceiling shoe racking to optimize space. So, there is no hoist for accessing
the ceiling shoe racking.

Lack of safety management the current store manager is unconcerned about health
and safety, and they have delegated health and safety obligations to me on occasion, as
did the prior shop manager. Despite the fact that the present store manager works on
the shop floor, they spend the most of their time servicing clients at the cash register,
which is considered a management failure.

Lack of Risk Management based on the scenario cannot find a first-aid box, but find an
empty accident book in the cupboard, and a risk assessment dated 2 years ago on the

accident book. the current store manager has no idea how to deal with the accident this
is one of management report maintain failure.

Lack of report maintenance the current store manager asks you where they could find
information on near misses. You assumed that the previous store manager would have
dealt with them, as you were never asked to become involved. You are not even sure if all
workers know that any near misses should be reported, as this information is not
something you have been told to give during the induction. This is one of management
report maintenance failure.

Lack of Safe system of work broken step ladders, shoe boxes falling from height
denotes Lack of Safe system of work, which failed for examination of a task in order to
identify all the hazards consider as management failures leads to accident.

Lack of worker safety Suits guidance Based on scenario, many of workers wear
fashionable footwear such as heels, opened-toed shoes and unlaced trainers to work.
Management failed to provide their employees with guidance about what is appropriate

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 to wear to work. Due to the fashionable shoes during work hours, aching feet and calves,
there is some near-miss trips down the stairs when carrying boxes which is consider as
management failures.

Lack of preplant stock room structure on the second floor of the building there is a
stockroom floor-to-ceiling shoe racking to optimise space with a high ceiling that is
accessed by stairs from the back of the store and for variety of customers, and it involves
plenty of exercise going up and down the stairs to get different shoe sizes and styles, it
leads to knee pains, ankle sprain.

Lack of reporting procedure Workers are unsure how to record near misses because
this information was not provided at the introduction. However, according to RIDDOR
2013, a law that requires employers and others in control of work premises to, report
and keep records of.

Workers Injuries
Workers Accident

Unsafe working over the last few years, as observed many near misses in the
stockroom, falling from height, trips over boxes and the use of broken step ladders which
is consider as management failures leads to accident.

Question 2 (b)
Based on the scenario, the immediate actions could be discussed in this meeting to
help prevent a repeat of the accident are as follows

Risk assessment
Should implement risk assessment in the retail shoe shop. For find out hazards and
avoiding the accident in the shop

First aid facilities

As per the ILO Law Requirements & Work Place Safety and Health Act (Chapter 354A,
Section 65) Workplace Safety and Health (First-Aid) Regulation, should be in the shop.

Safe system of work SSOW

Based on the scenario retail shop has no proper system of work and there is no any
safety procedure and safety instruction in the retail shop.

Health and safety training arrangements

Based on the scenario retail shop there is no following any safety procedures so Should
give health and safety training entire workers and manager as well provide first
aid training. such as

National General Certificate in Occupational Health and Safety.

First aid firefighting training.
Incident and investigation training.

Health and safety environmental policy sets your general approach to health and
safety based. It explains as an employer will manage health and safety in your business.
based on the scenario retail shop there is no any safety policy so should be implemented
in the retail shop. Health and safety policy statement intent your aims and objectives,
how risk is managed

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 Maintain accident and incident record
Based on the scenario there is no accident and incident record keeping, risk assessment
also 2 years before so should be maintain accident and incident record for the
forecasting.

Question 2 (c)
Long-term administrative control measures

Administrative controls are one of the control measures which takes into consideration
the training, procedure, policy, or shift designs that lessen the threat of a hazard to an
individual. Admirative controls also called work practice controls are sued in the
workplace to reduce or limit the exposure to a specific hazard.

Worker health and safety Training Awareness. Providing the proper competence
training to the each and individual workers in the retail store for avoiding such as
Carrying 4 boxes of shoes, they trip halfway down the stairs, turning their ankle, which
results in rapid swelling and tenderness.

Ensure the Accident and incident investigation record should be maintained in the
retail store.

Implementing risk assessment (HIRAC) Hazard identification and risk assessment

and control in the retail shop and should be maintain and update often.

Ensure to do specific risk assessment for Slip, trip and fall, manual handling and
working at height.

Health and safety environment policy (HSE) should be review maintain and updating
in the retail shoe shop.

Ensure to implement safe work procedure or standard operating procedures. For

avoiding the accident in the retail shoe shop.

Ensure proper induction training and checklist should be implemented.

Safety Signages, safety warnings and labels should be maintaining the all over the
workplace in the retail shop.

Workers Change of duties and allocated and providing the break time and should
be maintain the worker as shift bases.

Task 3: Reporting the accident

Question 3 (a)
Based on scenario, RIDDOR 2013 ILO law must this recent accident be reported by the
employer to the competent authority

Manager Should be report about injuries, diseases, natural job of danger (Ladder) so that
competent authority how to do the risk assessment and whether they need to be
investigated

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 This report must be notified by employer with essential requirements to be
provided/RIDDOR online platform report to be filled and submitted, and then retail
store will obtain a copy of our record, but according to the scenario, our store did not.

A few days later an accident occurs involving one of the workers. A customer comes into
the store with two children and chooses several shoes in different sizes for the children
to try on. The worker serving the customer is flustered, as the children are crying and
the customer is obviously in a hurry. The worker rushes down the stairs with several
pairs of shoes, in an attempt to help the customer, decide on their purchase quickly.
Carrying 4 boxes of shoes, they trip halfway down the stairs, turning their ankle, which
results in rapid swelling and tenderness.

As a result, you must report to a competent authority for assistance, and you must be
able to recognize when and how hazards occur, as well as whether they need to be
investigated.

The health and safety executive's reporting of workplace accidents and events allows
enforcing authorities to focus their efforts and offer advise on how to avoid work-related
deaths, injuries, and illnesses. They will recommend that existing code practice and an
occupational health and safety management system be implemented.

Reporting an accident can be used as solid evidence if we want to claim compensation

for our injuries.

It can also help our employers improve their health and safety precautions to avoid
future accidents.

Question 3 (b)
Previous near misses helping to identify the Incident and How to Prevent It from
Happening Again

Many of your colleagues choose to wear fashionable footwear such as heels, opened-toed
shoes and unlaced trainers to work. You used to wear nice, fashionable shoes during
work hours, but due to aching feet and calves, not to mention a few near-miss trips down
the stairs when carrying boxes, you have decided to wear flat shoes only However, due
to aching feet and calves, as well as a couple of near-miss trips down the stairs while
carrying boxes, wear flat shoes it will prevent from these accidents.

Previous near misses Prevent from Unsafe Acts Near miss investigation its help to the
prevent from unsafe act such us as mentioned in the scenario the previous manager did
not like having customers being wait kept waiting and workers still feel under pressure
to get customer quickly and also two or more customer served at the same time during
busy period. Even though not properly followed health and safety in the store. So, it
could investigation of previous accident will help to prevent this accident.

Previous near misses Prevent from unsafe conditions second floor of the building
there is a stockroom with a high ceiling that is accessed by stairs from the back of the
store due to busy schedule. worker frequently going up and down for getting shoe for the
different type of customers so there is no proper hoist for workers.

I have noticed that the current store manager is not health and safety aware and
occasionally they have delegated health and safety responsibilities to me, like the
previous store manager did. So, this will operate as a preventative action with prior
investigations in order to avert an accident in the stores.

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 Collect Evidence through near misses record we can able to find the all evidence to
show all workers make them aware and prevent from the future accidents.

Control Measure Identifying appropriate control measures for immediate and

underlying root causes of previous near misses in the stock room, such as shoe boxes
falling from height, trips over boxes not properly put away, and the usage of broken step
ladders, would help to prevent such an accident in the store room.

Previous Near misses Investigation

Previous near misses prevent from the health and safety aware in the retail store.

Previous near misses prevent and observed many near misses in the stockroom, for
avoiding injuries and how to make the stockroom safer and how to utilize the space
better

Previous near-miss investigations assisted us in updating adequate or updated risk

assessments in the scenario since, according to the scenario, the risk assessment was
poor and had not been assessed in two years. As a result, a revised Risk Assessment will
aid in the scenario's prevention of this tragedy.

Through near misses we can collect information for avoiding future accidents and
incidents.

Its helps to prevent the future accident in the retail

store.

Prevent from the lag in the Training Plan and

Execution, such as work at height training, slip and trip training, and Accident and
Incident Investigation Training, proper training plan in the stores is required.

prevent this accident.

Set up a good training plan in the stores, because there is a gap in the Training Plan and
Execution, such as work at height training, slip and trip training, and Accident and
Incident Investigation Training, as per the situation.

Task 4: Role and responsibility of the manager

Question 4 (a)
Effectiveness of the current store manager role and responsibilities in relation to
health and safety management.

Workers peer pressure by manager Based on the scenario manager did not follow
health and safety management system standards in the stores because the previous
store manager did not like having customers being kept waiting and workers still
feel under pressure to get to customers quickly. Often, two or three customers are
served at the same time during busy periods, so workers tend to fetch multiple boxes of
shoes from the stockroom in one trip to save time and energy. (As per ILO break times
and Shift bases work should be provide to the worker by management)

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 Previous manager has Health and Safety it improves serving time the previous store
manager implemented your suggestion of placing popular items on racking near the
front of the stockroom. Shoes that have been tried on by customers and not bought, are
returned to the stockroom immediately and put back in their original place. Previous
manager has National General Certificate in Occupational Health and Safety. (Previous
manager has well health and safety method)

Based on the scenario in the retail shop nothing official written down that as showing
them how to handle heavy stock in the stock room. (Current manager not maintain
Accident and investigation)

Based on the scenario Many of your workers choose to wear fashionable footwear such
as heels, opened-toed shoes and unlaced trainers to work. You used to wear nice,
fashionable shoes during work hours. (Current manager not aware about Person
protective equipment PPE)

In a previous role you completed a National General Certificate in Occupational

Health and Safety. Because of this, the previous store manager involved you in
some health and safety matters from time to time, such as risk assessments and an
informal induction for new temporary and permanent workers

Current manager not maintain any administration document in the retail shop
Most of the advice you give before new workers start comes from your own experience,
such as showing them how to handle heavy stock, as there is nothing official written
down.

My self-noticed that the current store manager is not health and safety aware

last few years, Myself observed many near misses in the stockroom. Some of these near
misses include shoe boxes falling from height, trips over boxes not put away properly,
and the use of broken step ladders even
health and safety culture in the shop.

The current store manager asks you where they could find information on near misses.
You assumed that the previous store manager would have dealt with them, as you were
never asked to become involved. You are not even sure if all workers know that any near
misses should be reported, as this information is not something you have been told to
give during the induction. Current manager (current manager should keep previous
near misses record but he does not maintain any record)

Based on the scenario accident occurs involving one of the workers. A customer comes
into the store with two children and chooses several shoes in different sizes for the
children to try on. The worker serving the customer is flustered, as the children are
crying and the customer is obviously in a hurry. The worker rushes down the stairs with
several pairs of shoes, in an attempt to help the customer, decide on their purchase
quickly. Worker Carrying 4 boxes of shoes, they trip halfway down the stairs,
turning their ankle, which results in rapid swelling and tenderness. (Current
manager do not provide adequate safety training to the workers)

stairs. Although untrained, both you and the current store manager treat the injured
worker as best as you can (first aid to the injured worker without any trained
profession because current manager not considering health factor of worker and
not providing appropriate suits)

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 You help them into the staff room and sit them down. The current store manager goes
to get a glass of water for the shaken worker, who is in pain from the injuries, while
you go to look for a first-aid box. (Current manager has positive moral in this factor )
You cannot find a first-aid box, but find an empty accident book in the cupboard, and a
risk a (current manager does
not consider risk assessment due to lack of safety knowledge)

The current store manager has no idea how to deal with the accident.

After this accident, the current store manage

they are worried about the financial impact if more accidents occur. They also want to
make sure there is not a repeat accident. My self-recommend that the current risk
assessment should be revised, as part of an overall review of any existing policies
and procedures

According to the situation, the present store manager is eager to get health and
safety correct' following this disaster since they are concerned about the financial
impact if similar accidents occur. They also want to ensure that the accident does not
happen again. As part of an overall review of any existing rules and procedures, I have
advised that the present risk assessment be changed. This contains any necessary
upgrades. The current shop manager requests my assistance in rewriting the
present risk assessment, with a special emphasis on slips, trips, and falls. Because
of my previous experience with risk assessments, I felt qualified to assist and that it
would be beneficial to enlist the assistance of others. So, in terms of reviewing and
updating the strategy

Question 4 (b)
The health and safety at work regulation 1999 (MHSWR) require employers to carry out
risk assessments, make arrangements to implant necessary measures, appoint competent
people and arrange for appropriate information and training.

The capacity to consistently carry out commitments and execute activities to a recognized
standard is characterized as competence. It is a skill that includes both practical and
intellectual knowledge.

Through suitable training such as Nebosh international general he can implement his
health and safety competency

Nebosh IGC
First Aid training
Fire Fighting training
Managing safely training
Accident and incident investigation training.
ILO law HSE code practice

Current manager should know and trained Health and safety policy its helps to how
manage health and safety in your business.

Through this training current manager has to maintain and enhance the health and safety
competence.

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Task 5: Induction training

Question 5
Accident and incident reporting help us how to investigate an accident or near miss. It
was missed at the stores because, according to the scenario, the business had a lot of
empty/unfilled investigation records.

Personal protective equipment PPE it will helps to the reduce the accident and
incident injury and ill health because worker working in the height in the retail store.

Safe working permits Permit systems should be put in place in stores for employees
working at altitude, while for customers to go upstairs to pick up shoes. It's good safe
system of working process in shops.

Health and safety policy statement of intent your aims and objectives and
arrangements for health and safety how risk is managed. Accident and Incident which
was lagging in stores, Developing Safe system of work in stores and Consultation
arrangement in stores.

First aid training should give to workers for treatment to injured workers which is used
for while facing the accident.

Risk assessment based on the scenario in the retail shoe shop has 2 years before risk
assessment record so should update the risk assessment then only, we able to forecast.
For avoiding accident.

Welfare Facilities In the store should be with welfare arrangement like Bathroom, toilet
and Pantry room facility to ensure to have proper facilities in the stores.

Safety rules and procedure in the shop except my self-everyone should

implementation of safety procedure so NEBOSH will help to make them competency
worker in the safety procedure.

Emergency procedures the inclusion of this induction pack will provide an

understanding of emergency preparedness and emergency procedures in the event of an
accident in store.

Consultation arrangements
will help to management understand what further proactive measure should be follow
and what are the negative indicator in the store.

Task 6: Morality in managing health and safety

Question 6
Morality in managing health and safety

The morality managing health and safety helps to protecting the workers and reduce
absences, ensure work place more efficient and protective. employers may be tempted to
treat the health and safety of the workforce as being of less importance than financial
profit.

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 According to the scenario there are many health and Safety positive and negative
moral can be discussed as below

A few days later an accident occurs involving one of the workers. A customer comes into
the store with two children and chooses several shoes in different sizes for the children
to try on. The worker serving the customer is flustered, as the children are crying
and the customer is obviously in a hurry. The worker rushes down the stairs with
several pairs of shoes, in an attempt to help the customer, decide on their purchase
quickly. Carrying 4 boxes of shoes, they trip halfway down the stairs, turning their ankle,
which results in rapid swelling and tenderness Due to peer pressure workers will
affect negative morally.

Based on the scenario as a worker myself and manager helping to the other workers in
the working time. Its positive moral from the workers and managements as well.

previous store manager implemented worker suggestion of placing popular items on

racking near the front of the stockroom. Based on the corrective action avoid with busy
time and quick customer satisfaction Positive moral.

In a previous role you completed a National General Certificate in Occupational Health

and Safety. Because of this, the previous store manager involved you in some health
and safety matters from time to time, such as risk assessments and an informal
induction for new temporary and permanent workers. Positive moral.

The retail shoe shop management not providing any health surveillance to the workers
so it will cause of worker accident. So, workers negative morally affect.

Current manager has no knowledge about National General Certificate in

Occupational Health and Safety. So, health and safety risk will be high if workers affect
any accident worker will affect morally and management will be affected negative
morally due to business profit based.

The current store manager was later informed the worker sustained a fracture to their

advised to rest their ankle as much as possible for 6 weeks to allow it to heal fully.
Negative moral due to the accident worker got injured.

they are worried about the financial impact if more accidents occur. Negative moral
based on financial impact based.

Accident and Incident which was lagging in stores, Developing Safe system of work in
stores and Consultation arrangement in stores.

Current manager wants to make sure there is not a repeat accident. You recommend
that the current risk assessment should be revised, as part of anoverall review of any
existing policies and procedures. This includes updates, if necessary positive moral.

In the retail shop there is not proper first aid kid and there is no any accident record, risk
assessment also 2 years before updated one so due to lack of safety worker will affect
negative morally.

The previous store manager did not like having customers being kept waiting and
workers still feel under pressure to get to customers quickly. Often, two or three
customers are served at the same time during busy periods, so workers tend to fetch

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 multiple boxes of shoes from the stockroom in one trip to save time and energy due to
heavy work pressure workers affecting by negative morally.

Person protective equipment PPE Management does not give proper PPE to the
worker so worker such as Many of your colleagues choose to wear fashionable footwear
such as heels, opened-toed shoes and unlaced trainers to work. You used to wear nice,
fashionable shoes during work hours due to proper PPE one accident is occurred its
negative morally affect workers

Lack of safety training Most of the advice you give before new workers start comes
from your own experience, such as showing them how to handle heavy stock, as there is
nothing official written down. so, lack of safety training awareness handling heavy
stock so negative morally worker will affect.

Lack of proper equipment such as Some of these near misses include shoe boxes
falling from height, trips over boxes not put away properly, and the use of broken step
ladders so these near misses affect workers negative morally affect.

Temporary workers are usually employed by the store during busy seasonal sale periods
on a short-term contract, ranging from a couple of days to a couple of weeks. Negative
moral.

observed many near misses in the stockroom. Some of these near misses include
shoe boxes falling from height, trips over boxes not put away properly due to in
appropriate accident record worker will affect accident Negative moral.

Task 7: Determining organisational factors positively influencing behaviour at

work

Question 7 (a)
organisational factors negatively influenced health and safety behaviour

Peer pressure in the scenario the previous store manager did not like having customers
being kept waiting and workers still feel under pressure to get to customers quickly.
Often, two or three customers are served at the same time during busy periods, so
workers tend to fetch multiple boxes of shoes from the stockroom. Peer pressure one
of factor of organisation negative behaviour.

Poor manual handling trainings most of new workers start comes from your own
experience so organisation should give training to the workers how to handle heavy
stock, but there is nothing official written down. this is management poor manual
handling trainings.

Poor leadership management Based on the scenario current manager has no National
General Certificate in Occupational Health and Safety and he is not involved health and
safety matters from time to time. current store manager is not health and safety aware
and occasionally. This is organisational negative leadership management.

Poor reporting System last few years before only, near misses observed in the
stockroom. Some of these near misses include shoe boxes falling from height, trips over
boxes not put away properly, and the use of broken step ladders so not even sure if all
workers know that any near misses should be reported, the poor reporting system is
also negatively influenced health and safety behaviour at the store

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 In adequate training Many of your colleagues choose to wear fashionable footwear
such as heels, opened-toed shoes and unlaced trainers to work few near-miss trips down
the stairs when carrying boxes and there is no training for how to handling the weight
from height these are organisational in adequate training negative influenced
health and safety behaviour.

Poor Supervision Based on the scenario, poor supervisor Stock has been put in the
wrong place or left on the floor, making it harder to find. You tell the current store
manager that, over the last few years, you have observed many near misses in the
stockroom. Some of these near misses include shoe boxes falling from height, trips over
boxes not put away properly, and the use of broken step ladders. Poor supervision is
negatively influenced health and safety behaviour.

Lack of maintain and arrangement in the stock room based on the scenario have left
the stockroom in mess. Stock has been put in the wrong place or left on the floor,
making it harder to find. You tell the current store manager that, over the last few
years, you have observed many near misses in the stockroom. Some of these near misses
include shoe boxes falling from height, trips over boxes not put away properly, and the
use of broken step ladders.

Lack of adequate storage area stockroom there is floor-to-ceiling shoe racking to

optimize space Seasonal changes in stock, and recent employment of temporary
workers, have left the stockroom in a mess. Stock has been put in the wrong place or left
on the floor, making it harder to find and near misses include shoe boxes falling from
height, trips over boxes not put away properly.

Organisational negative safety behaviour

Negative Work pressure.

Negative Reporting system.

Negative Safety communication.

Negative Organisational learning.

training.

Negative Safety rules procedure.

Negative Supervisor commitment.

Question 7 (b)
Individual human factors might have negatively influenced the behaviour of the
injured worker are

Inadequate wearing of PPE Based on the scenario, many of your colleagues choose to
wear fashionable footwear such as heels. But when carrying boxes, you have decided to
wear flat shoes only so this is inadequate wearing of PPE (personal protective
equipment) is negatively influenced the behaviour.

Unsafe work system A few days later an accident occurs involving one of the workers
The worker rushes down the stairs with several pairs of shoes, in an attempt to help the
customer, decide on their purchase quickly. Carrying 4 boxes of shoes, they trip halfway

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 down the stairs, turning their ankle, due to Unsafe work system results in rapid
swelling and tenderness.

Unsafe worker protective equipment

damaged boxes of shoes that fell down the stairs. Due to Individual negatively
influenced the behaviour of the injured worker.

poor manual handling based on the scenario, the injured worker is carrying 4 boxes of
shoes, the poor manual handling technique is negatively influenced the behaviour of
the injured worker.

Lack of individual training Based on scenario, The employee serving the customer is
agitated because the children are crying and the customer is clearly in a hurry. The
injured worker's behaviour is negatively influenced by the worker's Poor state of mind.

Unsafe Act of the individual worker the

have been advised to rest their ankle as much as possiblefor 6 weeks to allow it
to heal fully. After this accident, the current store manager is keen to get health
worried about the financial impact if more accidents
occur.

Your total
4438
word count*
* please note that this form already has 300 words (excluding text boxes and footers),
which you can deduct from your total amount
count function.

Documents and sources Task 1 Scenario and course notes

of information you used Task 2 Scenario and course notes
in your examination Task 3 Scenario and course notes
Task 4 Scenario and course notes
Task 5 Scenario and course notes
Task 6 Scenario and course notes
Task 7 Scenario and course notes

End of examination

Now follow the instructions on submitting your answers in the NEBOSH Open Book
Examinations: Technical Learner Guide. All Open Book Examination guidance documents
can be found on the NEBOSH website: https://www.nebosh.org.uk/open-book-
examinations/resources/.

Answer sheet IG1_IGC1-0013-ENG-OBE-V1 April22 © NEBOSH 2022 page 15 of 15