High Fact Portable Automatic Multi-Function Monitoring System Service Manual
High Fact Portable Automatic Multi-Function Monitoring System Service Manual
High Fact
Service Manual
Version: A 1.1
HANSA MEDICAL GERMANY GmbH
Contents
CONTENTS ............................................................................................................................... I
INSTRUCTION ........................................................................................................................ 1
FOREWORD ............................................................................................................................ 2
CONTENTS ..................................................................................................................................... 2
I
HANSA MEDICAL GERMANY GmbH
3 INSTALLATION ............................................................................................................ 13
II
HANSA MEDICAL GERMANY GmbH
5.4.3 Replace the hole-broken rod of the vertical movement component ............................... 33
4.8.3 Disassembly and assembly of bottom shell and external interface board ............. 47
5.1 OVERVIEW...................................................................................................................... 58
III
HANSA MEDICAL GERMANY GmbH
6 TROUBLESHOOTING ................................................................................................. 80
IV
HANSA MEDICAL GERMANY GmbH
V
HANSA MEDICAL GERMANY GmbH
Instruction
Please carefully read and understand the contents of the service manual to maintain the system
properly.
Keep this service manual properly after reading it, and keep it in a convenient place for easy reference
at any time.
After-sales Service
Service address:
Postal code:
Service hotline:
Warning:
Foreword
Contents
This manual is the service manual for High Fact Portable Automatic Multi-function Analyzers. This
service manual introduces the principle, installation, basic theory, maintenance and repair methods,
troubleshooting, and other contents of High Fact Portable Automatic Multi-function Analyzers. Please
follow the instructions in this service manual for repair.
The "tester" mentioned in the text refers to "High Fact Portable Automatic Multi-function Analyzers"
Symbols Meaning
Biological hazard
Warning:
Crushing of hands
Serial number
Manufacturer
Warning, especially reminds the users that they need to pay attention to the
important warning information in the instructions for use.
Upward: Indicates that the correct position for transporting the package is
upright.
Fragile items: Indicates that there are fragile items in the transport package,
which shall be handled with care when it is moved.
Symbols Meaning
Stacking layer limit mark: The stacking layer of packages cannot exceed six
layers.
Serial interface.
USB interface.
RS485 interface.
Stand-by
Test channel 1
Test channel 2
Safety Precautions
For safety and effectiveness considerations, please read the following safety precautions carefully.
Any operation against the following safety precautions may cause system damage and personal injury.
Warning:
Please observe this Manual for operation. Otherwise, the protective measures
provided by this Analyzer may become ineffective.
Do not place and operate the Analyzer in a position where power disconnection
is difficult to carry out.If the solution spills into the Analyzer, it may cause the Analyzer
to malfunction and cause electric shock. Please do not place objects on the Analyzer. In
case of spillage, please disconnect the power supply immediately.
Do not plug or unplug the power supply with wet hands.
Before opening the Analyzer for any adjustments, changes, repairs, or
maintenance, it shall be disconnected from all power sources.
Do not touch the moving parts of the system when the Analyzer is working.
These movement parts include puncture rod, reagent cartridge holder, suction nozzle,
and filter-wheel. When the Analyzer is working, do not put your fingers or hands into
the open parts.
When the Analyzer is working, please do not look directly at the light beams
emitted by the halogen light source since these light beams may cause damage to your
eyes.
Before replacing the halogen light source, please turn off the light source and
wait at least 15 minutes for it to cool down. Do not touch the light source before it cools
to avoid skin burn.
Warning:
Caution:
Electromagnetic interference may affect the regular operation of the device. It is forbidden to
install the device in an environment with strong electromagnetic field interference. It is forbidden
to use radio frequency transmitting equipment and CRT display equipment in the equipment
installation area.
It is forbidden to use other medical devices that may cause electromagnetic interference
around the Analyzer. Otherwise, it may interfere with the regular operation of the device.
It is forbidden to use this equipment near strong radiation sources (unshielded radio
frequency sources). Otherwise, it may interfere with the regular operation of the Analyzer.
Before the use of the Analyzer, please evaluate the electromagnetic environment in which it
is used.
This equipment has been designed and tested to CISPR 11 Class A. In a domestic
environment it may cause radio interference, in which case, you may need to take protective
measures.To ensure the normal operation of the Analyzer, the user is responsible for ensuring the
electromagnetic compatibility environment of such equipment.
Biological hazard:
Improper use of samples may result in infection. Avoid direct contact with samples.
Please wear protective gloves and lab coats when operating the system, and wear
protective glasses if necessary.
If the skin accidentally contacts with samples or mixtures, please take immediate
actions in comply with the standard operation procedure, and consult a doctor.
Waste Disposal
To prevent environmental pollution and personal injury caused by discarded articles, please observe
the following precautions when such discarded materials are processed:
After being used, the disposal of the samples, reagents, and the whole machine
shall be governed by the regulation for pollution or the relevant laws and regulations.
Please abide by the relevant local standards.
1 Analyzer overview
2. The reagent cartridge holder moves to the inner optical coupler position, and the hole-broken rod
and suction nozzle move to the initial upper position;
3. The hole-broken processing shall be done to the reagent loading compartment and take out the TIP
with suction nozzle;
4. The reagents/samples to be removed run horizontally below the TIP , and the first round of
reagents/samples to be removed for TIP are the test compartment of the reagent cartridge;
5. Conduct the first cycle of constant temperature incubation on the reagent cartridge holder of the
reagent cartridge;
6. The reagents/samples to be removed run horizontally below the TIP, and the second round of
reagents/samples to be removed for TIP are the test compartment of the reagent cartridge;
7. Conduct the second cycle of constant temperature incubation on the reagent cartridge holder of the
reagent cartridge;
8. The reagent cartridge will collect the absorbance data during each cycle of incubation;
9. Remove the TIP, exit the reagent cartridge, and the test is completed.
Item Specification
Communication
USB (x2), LAN (x1), RS232 (x1)
interface
Size 445.0mm×293.0mm×308.6mm
Net weight < 15kg;
Printer Built-in thermal printer
Measuring system Light transmission system, fluorescence system, light reflection system
Wavelength of light
340nm,405nm,455nm,505nm,546nm,578nm,630nm,635nm,660nm,700nm, etc.
sources
Internal working
37℃±0.5℃
temperature
Data storage 80000 sample test results, 10000 QC test results
Noise ≤65 dBA
Service life The service life of the analyzer is determined by the service life of the main
components. During the period of use, the user should maintain the analyzer complying
with the requirements of this user manual. After maintenance, normal operation can be
performed when its safety and effectiveness are verified.
Date of manufacture See label for date of manufacture
Software release
V01
version
Working conditions
The Analyzer shall be installed in the following working environment:
It is preferred to install the analyzer under an environment free from dust, mechanical vibration,
pollution, large noise sources and EMI;
The analyzer is for indoor use only. Keep dry and keep away from sunlight. Please choose a well -
ventilated position to place the analyzer.
Environment temperature: 15℃ ~30℃.
Power requirement
Power supply: The Analyzer is a functional grounding type and must be used because the power
outlet is well-grounded. Before starting the Analyzer, be sure to confirm that the input voltage meets
the requirements of the Analyzer.
Attention
Please use the power supply cord provided with the machine; the replacement
must meet the parameter requirements for "Analyzer Input" in "1.2 Product
Specifications and Technical Indicators, and the use of other power supply cord
may lead to machine damage or incorrect analysis results.
1.Power on, click "Detect" in the 2. Open the inner packaging box of the
homepage menu, click "Add Detect" to reagent, place the reagent card into the 3. After the test, print the results, discard
enter the detect application interface, reagent cartridge holder, put the TIP header, the kit, and the test is end.
enter basic information related to the add the sample to be detected and click "Start
sample, and open the bin gate. Detection" to start the detection.
1. Power on, click "Quality Control" in the 2. Open the inner packaging box of the reagent,
homepage menu, click "Add Quality place the reagent cartridge into the reagent cartridge 3. After the quality control, print the results,
Control" to enter the Quality Control holder, put the TIP header, add the control solution to discard control material kit, and the quality
application interface, enter basic information be tested and click "Start Quality Control" to start the control is end.
related to the quality control item, and open quality control.
the bin gate.
3 Installation
Wall
body ≥200
Desktop
3. Insert the black meter pen into the O socket and the red meter pen into the A and B sockets,
respectively. Under the condition of standard grounding, the multimeter’s reading shall be displayed as 0V
and the nominal power supply and voltage measured in Step 2 respectively. Otherwise, it is believed that
the user terminal is not grounded correctly, and it is recommended that the user rectify it.
Warning:
The power supply must be grounded correctly, and incorrect grounding may
cause electric shock and damage the system.
Please confirm that the output voltage of the power socket has met the system
requirements and a proper fuse has been installed.
interface, if there are no warning prompts popped up , the Analyzer passes the startup test;
Note:
Before power on, check whether each signal cables are well connected and whether
the power supply cord is tightly connected.
3.5 Shutdown
Please follow these steps to perform the shutdown operation.
Click the power button on the screen to select shutdown or press the soft key on the back of the
Analyzer to turn off the display and unplug the power cord.
Attention
Before shutting down, make sure that there are no reagent cartridges left on the
reagent cartridge holders.
『 』text box on the right side and enter a new server IP.
【Port】: View the default port, and touch the『 』
text box on the right side to enter a new port.
Touch『Save』, the above network settings are valid.
Touch『 』 to return to the upper menu.
Note: The LAN IP address is valid only after restart.
4 Module Introduction
Upper shell
Middle shell
Channel lid
Halogen light
cover
Bottom lid
Bottom shell
Attention
When disassembling the outer shell, turn off the power switch of the Analyzer and
disconnect the power cord.
Unplug wiring
First, unscrew eight screws connected to the middle shell near the edge of the bottom shell, then
disassemble the middle shell, lift the middle shell by 3/2 with your hands; hold the middle shell with one
hand and reach in it to pull out the adapter cable with other hands, and you can see the internal structure of
the whole machine.
Host part
At first, unscrew the internal screws and pull out the connector to separate the middle shell from the
upper shell. Please note that the cable ties must also be loosened. Otherwise, they cannot be completely
separated;
Then, disassemble/assemble the channel lids of the middle-shell reagent cartridge and the back lid of
the halogen light, unscrew four fixing screws at the bottom of the channel lids to remove the channel lids;
unscrew two fixing screws on the lid of halogen light, and then remove the back lid by lifting the back lid;
The disassembly and assembly process of the middle shell is shown in the following figure:
At the installation time, it is ok to operate according to the above procedures in a reverse direction. At
installing the channel lid, it is necessary to adjust the gap evenly between the channel lid and the middle
shell.
Printer lid
Printer
Upper shell
Connection board
Vertical motion
components
Fluorescence
system and
PCB reflecting system
component
Horizontal
movement
components
Transmission system
Light source components
Bottom shell and
external interface
components
PCB component
Plunger pump
component
Transmission system
Note: Necessary to unplug the corresponding connecting wire terminals when these components
are disassembled during installation, reverse the previous steps.
Holder
AD board
Fixing plate
Optocoupler
Vertical movement
Guide rail module
Spring
Vertical movement module: provides the power to move up and down to drive the hole-broken rod
and the suction nozzle to move up and down and complete a series of actions on the reagent cartridge;
The uncapping clip module: Cooperate with the code scanning component to complete the
detaching of the TIP from the suction nozzle;
Spring: Provide power to reset the uncapping clip;
Guide rail: the guarantee for the detaching to complete the linear movement;
Spring
Guide rail
4. Insert the guide rail into the 4mm diameter hole at the back of the fixing plate, and then fix it with
M3X5 fastening screws from the bottom of the fixing plate.
5. Install the spring and uncapping clip, cover the sheet metal for fixation, and fix it with four m3x6
three combination screws;
Hole-broken rod
Suction nozzle
Screw rod mounting plate;
Figure 5- 15 Disassembly and assembly schematic diagram for suction nozzle and
hole-broken rod i
Disassembly and assembly process for suction nozzle and hole-broken rod is as follows:
1. Remove the 2 M3x8 triple combination screws that fix the screw rod fixing plate;
2. Remove the screw rod fixing plate;
3. Unscrew two M3x8 three-combination screws used to fix the hole-broken rod, remove the
hole-broken rod, and install it in a reverse direction if necessary to replace.
4. First, unscrew the pipe connector connected to the suction nozzle, and take it out to separate.
5. Unscrew M3x8 three-combination screws fixed on both sides of the suction nozzle to take out the
suction nozzle and install it in a reverse direction if necessary to replace.
The schematic diagram for disassembling the uncapping clip (the maintenance of the vertical
movement module) of the vertical movement component is shown as follows:
After the hole-broken rod is installed, install the component back to the original position
Note that the positioning pins on both sides of the component should be in a good position
Note that after the vertical components return to their positions, reconnect the micro switch connector by
pressing the left and right sides, and tie the cable ties
Synchronous pulley
Synchronous
belt
Stepping motor Photoelectric
switch
FPC line
Positioning plate
Guide rail
Scanner
Slider
Motor Module
Guide rail
Snap ring
1) The assembly and disassembly procedures of the barcode scanner module are as follows:
1. Fix the code scanner module on the slider with two M2x4 countersunk screws;
2. Make the slider pass through two guide rails to fix it freely on the guide rails;
3. Fix both ends of the guide rail on the round orifice plate, first fixing it with a snap ring and then
setting it with fastening screws;
4. Pass the synchronous belt through the upper end of the slider;
5. Press the synchronous belt onto the slider with a synchronous belt board, and then tighten it with
M3x6 countersunk head screws;
6. Pass the motor module through the synchronous belt, and then tighten it with M3x8 three
combination screws.
7. Pull the slider by hand to slide smoothly left and right to complete the installation.
2) The disassembly procedures are opposite to the assembly procedures, and the precautions are as
follows:
1. Necessary to adjust the tensile force of the synchronous belt when the motor components are
installed.
2. When two ends of the guide rail are installed, adjust the round orifice plate properly (unscrew the
fixing screws of the round orifice plate). Otherwise, the holes will not be aligned correctly;
3. Necessary to pay attention to the direction of the FPC line when the barcode scanner module is
installed.
4. Necessary to pay attention to the direction of motor outlet.
The installation location of the detection unit in the whole machine is shown in the following figure.
The detection unit is mainly composed of the following components: reflection system and
fluorescence system, transmission system, light source component, Y-shaped optical fiber, and optical
positioning base.
The following figure shows the structural layout of the detection unit.
Y-shaped Optical
Light source
optical fiber positioning base
components
Fluorescence system and reflection system: mainly provide the reflection test method and the
fluorescence test method, and shall be fixed on the optical positioning base with positioning pins and
screws;
Transmission system: it is the main detection unit of the Analyzer and fixed to the positioning base
with positioning pins and screws;
Light source component: it is illuminated by a halogen light, passes through the internal filter of the
filter-wheel (there are eight filters of different wavebands installed in the filter-wheel); the filter-wheel can
be rotated under the drive of the stepping motor; the light spots of different wavebands can be transmitted
to the test component of transmission system via the Y-shaped optical fiber; in the horizontal component
matching belt, the reagent cartridge chamber; can be tested through the test component of the transmission
system; there is the absorbance of different solutions in each compartment;
Y-shaped optical fiber: a transmission line that divides the optical path into two.
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1、 Put the halogen light on the connecting base, align it with the positioning pin and then fix it
with a thumbscrew;
2、 In the installation process, the halogen light must be in place, and the flange surface of the
halogen light is fit wellshould be fitted to the surface of the fixing base;
Holder
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Incubation
Screw rod motor components
The horizontal movement component can be divided into two parts: Movement module an incubation
module
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Temperature
Sensor
Linear bearing
Slider
Silicone heater
1、 The sliding nut and linear bearings are installed on the slider, and the reagent cartridge holder is
assembled with the slider;
2、 The silicone heaters are attached to both sides of the reagent cartridge holder and then fixed with
the silicone heater pressing board;
3、 The temperature sensor is fixed at the bottom of the reagent cartridge, and the connecting wire
passes through the slider;
4、 The drag chain fixing bracket is fixed to the slider and then connected to the drag chain;
5、 The connecting wire of the silicone heater and the connecting wire of the temperature sensor
shall pass through the drag chain;
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Power input
interface Base
External port
board
Power switch
Figure 5- 27 Structural schematic diagram of bottom shell and external interface components
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PD
Reagent
Filter wheel cartridge
Reflecting
mirror
Lens
Reagent
cartridge
PD
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PD
Lens
Fluorescence
receiving filter
Lens
Reagent cartridge
Fluorescence excitation filter Fluorescence excitation filter
LED LED
PD
Reaction
zone
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Transmission system
Front split light
source assembly
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M3 x 6 fastening screws
Figure 1A
Handle
position
Figure 1B
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Buckle
Thumb screw
Figure 2A Figure 2B
Dowel
Figure 2C Figure 2D
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Figure 3A Figure 3B
Figure 3C Figure 3D
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Figure 4A Figure 4B
Figure 4C
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Sample
chamber
Diluent TIP
31# 32# 33# 34# Insert the kit in the direction of Diluent
chamber header
chamber chamber chamber chamber the meter chamber
Settings" to save all the PD debugging values; if the AD value does not meet the requirements,
change the PD value of the corresponding item until the AD value meets the requirements of
Table 5-1, and then click the "Setting" button of the related item to save the PD value;, and record
the above PD and AD values in the record sheet;
4) In the same way, debug, calibrate and record optical path 340 of channel two according to the
above operations.
5) Debug optical path 405 according to the above-mention procedures.
6) The debugging parameters need to be recorded in the column "Optical Debugging Parameter" of
the "Debugging Parameter Record Form," and refer to the attachment for more information on the
Form;
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then click the "Setting" button of the related item to save the PD value;, and record the above PD
and AD values in the record sheet;
4) In the same way, debug, calibrate and record optical path 505 of channel two according to the
above operations.
5) Debug optical path 546/578/630/660/700 according to the above-mention procedures.
6) The debugging parameters need to be recorded in the column "Optical Debugging Parameter" of
the "Debugging Parameter Record Form," and refer to the attachment for more information on the
Form;
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5.1 Overview
This chapter describes the functions of the circuit boards of the Portable Automatic Multi-function
Analyzer
Motor-driven board
Responsible for controlling the power supply to the motor, the operation of
20200129 #4
the motor, and start and stop the motors at the optocoupler positions.
(32900086)
HbA1c receiving
Realize the photoelectric conversion and data acquisition of the reflective
board #5
LED lamp, and transmit them to the AD board
20200130
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(32900087)
Colorimetric
receiving board Realize the photoelectric conversion and data acquisition of each
#6
20200131 wavelength of transmission, and transmit them to the AD board
(32900088)
Fluorescence
receiving board Realize the photoelectric conversion and data acquisition of the
#7
20200132 fluorescence, and transmit them to the AD board
(32900089)
Hall sensor board
20200133 The test of the Lid On / Off can be achieved via the hall sensor. #8
(32900090)
Temperature sensor
board
Realize the real-time collection of temperature. #9
20200134
(32900091)
External port board
20200136 Realize the functions of PC serial port, Ethernet port, USB port interface. #10
(32900093)
Microswitch board
20200137 Realize the test of TIP. #11
(32900094)
Indicator light board
Realize the status indication function of three colors of red, green and
20200139 #12
yellow.
(32900095)
Connection
boardConnetion
Realize the relay function of printer, speaker, indicator light, LCD screen,
board #13
and Hall sensor.
20200138
(32900096)
Fluorescence light
source board
Realize the power supply of fluorescent light source. #14
20200069
(32900052)
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Color LCD
彩色LCD屏
screen Thermal 状态
Status Data storage Ambient
电容触摸输入
热敏打印机 LED 数据存储 环境温度检测
capacitive printer LED temperature
touch input detecting
UART
UART串口
serial port
4G模块 Open and close
开关仓门检测
N720 lid detection
主控板
Main control
UART串口
蓝牙模块 board Detection of TIP
TIP头检测
I482E-S
UART
WIFI模块
WIFI module UART串口
serial port Voice
语音功能function
HF-LPB120
HF-LPB120 核心板
Core board
UART MCU+FPGA
UART串口 电机驱动控制及
Motor drive control
Network port RJ45 serial port
网口RJ45 STM32F767IGT6+EP4CE10F17C8N
LAN8720A andoptocoupler
位置光耦检测
LAN8720A detection
QR code
二维码扫描头 USB
USB口port
scanning head
PCPC串口
serial port 485485接口
interface
Silicone
加热片
heaterSilicone Halogen
卤素灯供电 light
heater power supply
风扇
Fan 模拟板
AD board 荧光光源及反射光
Fluorescent light
MCU:STM32F401RCT6 源供电
source and
Incubation reflective light
孵育温度检测 AD data
AD数据采集
source power
temperature collection
detection supply
Figure 6-3 Basic block diagram of system hardware
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USB
USB
VCC_5V WIFI module
WIFI模块
DC-DC circuit
DC-DC电路 VCC_5V VDD_3V3
VCC_5V VDD_3V3
VCC_5V
LDO power
线性稳压电源
supply
VDD_3V3
VDD_3V3
Network
网口
VIN_24V
VIN_24V Soft power-on DC-DC circuit interface
缓上电电路
circuit DC-DC电路 Printer VDD_3V3
VDD_12V 打印机VCC_5V VDD_3V3
VDD_24V
VDD_24V VDD_12V VCC_5V
Scanner
扫描仪
VDD_3V3
VDD_3V3
LDO power
线性稳压电源
supply MCU
VDD_3V8
VDD_3V8 MCU
VDD_3V3
AD board VDD_3V3
模拟板供电
power supply Liquid Crystal
VDD_24V 液晶显示屏 SD interface
VDD_24V Display (LCD) SD接口
VCC_12V
VCC_12V
VDD_3V3
VDD_3V3
Voice
语音模块 module
Motor-driven VDD_3V3
电机驱动供电 VDD_3V3
power supply
VDD_24V
VDD_24V
VDD_24V DC-DC
DC-DC
Circuit
LDO LDO
Circuit VDD_5V
LDO
LDO
Circuit
电路 +6.5V 电路 电路
+3.3V
VDD_24V DC-DC
DC-DC
Circuit VDD_12V
Silicone heater MCU
加热片 MCU
电路
Figure 6- 5 Block diagram of power module of AD board
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Switching
J11 J23 J12 J19 J30 J21 J25 J24 开关电源
power supply
温度传感器板2
Temperature sensor board J24
2 J1 J4
温度传感器板1
Temperature sensor board J22
1
J2 J11 Main control
模拟板
AD board
主控板
board
比色接收板2
Colorimetric receiving J4
board 2
比色接收板1
Colorimetric receiving J3 J8
board 1
J8 J7 J6 J5 J15 J16 J17 J18 J9 J13 J15 J16
扫描头
Scanning
head
微动开关板1
Micro switch
board 1
微动开关板2
Micro switch
J13 J13
J2 J1 J2 J1 board 2
垂直电机1 分光轮电机
Spectro-wheel
Fluorescence
荧光光 Fluorescenc
荧光光 打印机
Printer
J J
Vertical motor 1
J J motor
light source e light
3 2 垂直光耦1
Vertical 分光轮光耦
Spectro-wheel
糖化接收板1
HbA1c receiving 糖化接收板2
HbA1c receiving 源板1
board 1 源板2
source J6 J5 optocoupler 1
3 2 optocoupler
board 1 board 2 board 2 水平电机2
Horizontal motor 2
扫码电机
Barcode scanning
电 电
Motor-driven board 1
Connection J4 J J J J J
Motor-driven board 2
motor
J2 转接板board
机 54 6 水平光耦2外
Horizontal
optocoupler 2 outer 机 5 6 扫码光耦
Barcode scanning
Fluorescence
荧光接 荧光接
Fluorescen J3 水平光耦2内
optocoupler
receiving ce
J1 J7
驱 Horizontal
optocoupler 2 inner 驱 柱塞泵电机2
收板2 收板1 Plunger pump
board 2 receiving
board 1
动 J J 垂直电机2
Vertical motor 2 动 J J motor 2
柱塞泵光耦2
Plunger pump
板 9 8 垂直光耦2
Vertical 板 9 8 optocoupler 2
温
2
Holl sensor board 1 optocoupler 2
Holl sensor board 2
喇叭
Horn
度 水平电机1
Horizontal motor 1 柱塞泵电机1
指示灯板2
指示灯板1
Plunger pump
传 J J J 水平光耦1外
Horizontal J J
motor 1
柱塞泵光耦1
light board 1
Plunger pump
light board 2
Liquid Crystal Display
液晶显示屏 感 optocoupler 1 outer
3
(LCD) 11 10 12 水平光耦1内
Horizontal 11 12 optocoupler 1
器 optocoupler 1 inner
板
3
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HANSA MEDICAL GERMANY GmbH
Table 6- 2 List of hardware circuit board plug-in bit numbers and wires
Designator of
Designator of
the connector
Wire Name Wire No. the connector
for the other
for one end
end
Page ( 64 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Designator of
Designator of
the connector
Wire Name Wire No. the connector
for the other
for one end
end
Page ( 65 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Designator of
Designator of
the connector
Wire Name Wire No. the connector
for the other
for one end
end
Page ( 66 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Designator of
Designator of
the connector
Wire Name Wire No. the connector
for the other
for one end
end
Page ( 67 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Designator of
Designator of
the connector
Wire Name Wire No. the connector
for the other
for one end
end
The entire hardware system of the portable full-automatic multi-function Analyzer comprises
three units: the main control unit, an analog unit, and a motor-driven unit. Among them, The main
control unit is composed of main control board power module, master control MCU module, LCD
module, indication module, printer module, barcode scanning module, storage module, interface
module, WiFi module, lid state test module, TIP detetion module, ambient temperature test module
and voice control module; The analog unit is composed of AD board power module, analog MCU
module, LED driving module, photoelectric conversion module and temperature control module, in
which the power module provides various working power sources for the entire system; the master
Page ( 68 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
MCU unit processes the human-computer interaction information, processes various kinds of
businesses, controls the work of the entire system and sends the commands to the analog MCU; the
analog MCU unit is responsible for receiving the commands from the master MCU and performs
the constant temperature incubation function to make the reactant constant at 37℃±0.5℃; controls
the light source current, acquires analog data and uploads them to the master control MCU; the
LCD module provides the human-computer interaction interface and displays the test results; the
indicator module provides such functions as test indicator and alarm indicator; the printing module
prints the test results; the kit in-position test module recognizes the status of gate switch; the TIP
test module recognizes the status of TIP; the barcode scanner module recognizes the barcode and
the sample barcode on the kit and records the barcode information; the storage module saves the
test data for subsequent query; the interface module includes dual USB ports, Ethernet ports, serial
ports ; USB2.0 is used for software upgrades of the Analyzer and data import and export; RS232
and Ethernet ports are used to interconnect with LIS/HIS and upload test data; since WiFi module
use the data transparent transmission mode, the software is simple and easy to use; the ambient
temperature test module is responsible for testing the surrounding ambient temperature, the system
displays the ambient temperature abnormal if the ambient temperature is higher than 30℃; the LED
drive module provides light source excitation for the entire system, which needs to keep the light
source constant; the photoelectric conversion module converts the light intensity signal into
electrical signal, amplifies and digitizes it, which is the core of the entire system; the temperature
control module includes three parts including heating, fan and temperature test; with the adoption
of PID algorithm, it can make the temperature to slightly fluctuates between the preset range by
adjusting PID parameters, so as to ensure that the temperature of the reactant is constant at 37°C ±
0.5°C without being affected by the external temperature; the motor-driven unit will performs the
functions such as delivering the kit, breaking the holes, uncapping, mixing, rotating light filtering
wheel and moving scanning head; the position photocopier monitors the operating position of each
motor, feeds them back to the master control for position adjustment.
Page ( 69 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
The motor-driven chip selected as TMC5041 is an integrated motion controller with an SPI
interface and has a controller/driver with two 2-phase bipolar stepping motors. The system is divided
into two motor-driven boards, and there are totally eight TMC5041 motor-driven chips, each of which
drives eight motors. Each motor is located in the first channel of TMC5041, so each motor has a
feedback message for stop status. The FPGA control mode for each TMC5041 is the same. For each
1. Perform the power-on initialization configuration for eight motor-driven chips, and complete
the initialization configuration for such parameters as mode, current, speed, and acceleration;
2. When MCU sends a certain motor's startup and running parameters to FPGA, FPGA needs to
initiate a running operation. First, it needs reading back the current position of the motor and adding
/subtracting the data of its current position to be operated; such data shall be sent to the corresponding
Page ( 70 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
3. When the optical coupler limit is used and the motor reaches the optical coupler's position, the
motor is required to stop immediately. When the MCU wants to obtain the status information on the
optical coupler, the FPGA needs to read the status register inside the chip and feed the information on
4. Each chip needs to send the feedback information on the stop state of the channel one motor to
5. It is necessary to support the calibration function of motor running stroke, mainly for
horizontal motors; FPGA may achieve the stroke calibration of each motor. The upper computer
controls the motor to run to the two positions of the stroke, and the FPGA reads the absolute position
of each position separately. After calculation, the actual number of steps of the motor is obtained, and
the stroke calibration of the system can be carried out through this parameter.
The configuration of each driver chip is realized through a state machine, which is divided into
an initialization state machine and a standard working state machine. The two state machines are
executed serially. After the FPGA is powered on and initialized, conduct the initialization state
machine and enter the standard working state machine.
Page ( 71 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
the photoelectric signal, converts the current signal into a voltage signal, and then sends the converted
voltage signal to the AD board for processing.
Page ( 72 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
6.8.1.1 Input
AC input voltage: 80V~264VAC
AC voltage frequency: 47~63Hz
AC current: 2A/115VAC 1A/230VAC
Page ( 73 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
6.8.1.9 +6.5V output - power supply for AD board fluorescent and HbA1c
LED light
Maximum output current: 3A
Output voltage range: 6.18~6.83V
6.8.1.10 VDD_5V output- power supply for the analog circuit of the AD board
Output rated current: 800m A
Output voltage range: 4.75~5.25V
6.8.1.11 VDD_3.3V output- power supply for the MCU of the AD board
Maximum output current: 800mA,
Output voltage range: 3.24~3.36V
6.8.1.12 VDD_3.3V output- power supply for the driver chip of the
motor-driven board
Maximum output current: 3A,
Output voltage range: 3.24~3.36V
Page ( 74 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Page ( 75 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
LED1 FPGA works abnormally FPGA works abnormally FPGA works normally
AD board (20200128)
6.5V power supply works 6.5V power supply works 6.5V power supply works
LED3_+6.5V
normally abnormally abnormally
12V power supply works 12V power supply works 12V power supply works
LED7_12V
normally abnormally abnormally
The fan power supply is The fan power supply is The fan power supply is
LED9
normal abnormal abnormal
LED8 Reserve Reserve Reserve
Silicone heater 1 is heated Silicone heater 1 is not Silicone heater 1 is heated
LED4
continuously heated intermittently
Silicone heater 2 is heated Silicone heater 2 is not Silicone heater 2 is heated
LED5
continuously heated intermittently
LED1 MCU works abnormally MCU works abnormally MCU works normally
The indicator light flashes
LED2 / /
during data acquisition
Indicator light board (20200139)
The yellow light is always
The green light is always on The green light flashes The red light is always on
on
System temperature does not
The channel is idle and can be The machine is faulty and
Testing in progress reach the required value,
tested cannot be tested
heating......
Page ( 76 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Figure 6- 8 Schematic diagram of the main control board (the position of the indicator light on the circuit board has been marked with a solid blue line)
Page ( 77 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Figure 6- 9 Schematic diagram of the core board (the position of the indicator light on the circuit board has been marked with solid
blue lines)
Page ( 78 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Figure 6- 10
The schematic diagram of the AD board (the location of the indicator light on the board has been marked with a solid blue line)
Page ( 79 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
6 Troubleshooting
This chapter has listed the warning messages of the system as well as the corresponding
measures. Please take corresponding measures in time according to the provided measures When a
fault or error occurs, the system will give a warning or error message and automatically deal with
it accordingly.
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1、 Click the “Clear” button on the detailed list
page;
2、 Restart the Analyzer
3、 Check whether the data lines of the main
control board and the AD board are effectively
connected;
4、 Check whether the AD board is powered on
The AD
and runs normally, and observe the LED
board
indicator;
AD board AD board failed to
is communication E11-N transmit or 5、 Export all test data, quality control data, and
abnormal failure receive the system parameters with the customer's consent,
and then replace the core board. After
signal
value. confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; Please complete the data
registration before re-debugging only
according to the Debugging Parameter Record
Form to be completed.
6、 Replace the main control board;
7、 Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
Page ( 80 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1、 Click the “Clear” button on the detailed list
page;
2、 Please restart the Analyzer;
3、 Export all test data, quality control data, and
system parameters with the customer's consent,
Error in
and then replace the core board. After
AD board AD board reading or
confirming that the fault is resolved, enter the
is EEPROM E12-N writing
system parameters into the Analyzer again and
abnormal failure EEPROM
save them; Please complete the data
data.
registration before re-debugging only
according to the Debugging Parameter Record
Form to be completed.
4、 Replace the main control board;
5、 Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
You can follow the procedure below to troubleshoot
step by step:
1、 Click the “Clear” button on the detailed list
page;
2、 Please restart the Analyzer;
Failed to 3、 Replace the main control board;
set PD 4、 Export all test data, quality control data, and
AD board signal system parameters with the customer's consent,
AD board
digital amplificati and then replace the core board. After
is E13-N
potentiometer on digital confirming that the fault is resolved, enter the
abnormal
failure potential system parameters into the Analyzer again and
parameters save them; Please complete the data
. registration before re-debugging only
according to the Debugging Parameter Record
Form to be completed.
5、 Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
Page ( 81 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1、 Click the “Clear” button on the detailed list
page;
2、 Please restart the Analyzer;
3、 Replace the original temperature sensor board
with the confirmed temperature sensor board;
Communic restart the Analyzer;
ation 4、 Replace the connection board
failed and 5、 Replace the main control board;
Abnormal Failed to obtain
the 6、 Export all test data, quality control data, and
temperatur ambient E21-N
ambient system parameters with the customer's consent,
e temperature
temperatur and then replace the core board. After
e could not confirming that the fault is resolved, enter the
be read. system parameters into the Analyzer again and
save them; please complete the data
registration before re-debugging only
according to the Debugging Parameter Record
Form to be completed.
7、 Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
You can follow the procedure below to troubleshoot
step by step:
1、 Pay attention to control the ambient
temperature so that it is within 15-30℃, and
then click the “Clear” button in the detailed list
page;
2、 Connect the well-confirmed temperature
sensor small board to the Analyzer and restart
the Analyzer;
The 3、 Replace the connection board
Abnormal Ambient ambient 4、 Replace the main control board;
temperatur temperature is E22-N temperatur 5、 Export all test data, quality control data, and
e low e is below system parameters with the customer's consent,
15°C. and then replace the core board. After
confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; please complete the data
registration before re-debugging only
according to the Debugging Parameter Record
Form to be completed.
6、 Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
Page ( 82 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Pay attention to control the ambient temperature
so that it is within 15-30℃, and then click the
“Clear” button in the detailed list page;
2. Connect the well-confirmed temperature sensor
to the Analyzer and restart the Analyzer;
3. Replace the connection board
The 4. Replace the main control board;
Abnormal ambient 5. Export all test data, quality control data, and
High ambient
temperatur E23-N temperatur system parameters with the customer's consent,
temperature
e e is higher and then replace the core board. After
than 30°C. confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; please complete the data
registration before re-debugging only
according to the Debugging Parameter Record
Form to be completed.
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
Page ( 83 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. After the reagent kit for this channel is tested,
click the “Clear” button on the detailed list
page;
2. Restart;
3. Connect the confirmed temperature sensor small
board to the corresponding interface on the AD
boardcircuit board, put the temperature sensor
chip close to the reagent cartridge holder, and
restart the Analyzer. If it is determined that the
Incubation original temperature sensor small board is
temperatur faulty, replace the temperature sensor board;
e <36. 5℃ 4. Check whether the silica gel patch of the
Abnormal Abnormal
or the corresponding channel is close to the reagent
temperatur incubation E24-N
incubation cartridge holder;
e temperature
temperatur 5. Replace the silica gel heating film;
e>37. 6. Export all test data, quality control data, and
5℃。 system parameters with the customer's consent,
and then replace the core board. After
confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to complete the data registration before
re-debugging;
7. Replace the main control board;
8. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
Page ( 84 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Please confirm whether the bin gate can be
closed normally; after the bin gate is closed,
The stray click the “Clear” button on the detailed list
light page;
signal 2. Check whether there is external light source
value of entering;
the 3. Please restart the device;
The stray light
colorimetri 4. Export all test data, quality control data, and
Light path of colorimetric
c optical system parameters with the customer's consent,
abnormalit optical path of E31-C-N and then replace the core board. After
path
y channel is too confirming that the fault is resolved, enter the
exceeds
large system parameters into the Analyzer again and
the
standard save them; please complete the "Debugging
during the Parameter Record Form" as required; it is ok
startup only to complete the data registration before
self-test. re-debugging;
5. Replace the main control board;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
You can follow the procedure below to troubleshoot
step by step:
1. Please confirm whether the bin gate can be
closed normally, make sure whether no reagent
cartridges are placed on the reagent cartridge
The stray holders, and click the "Clear" button on the
light
detailed list page;
signal
2. Restart;
value of 3. Check whether there is external light source
the
The stray light entering.
fluorescent
Light path of fluorescence 4. Export all test data, quality control data, and
optical system parameters with the customer's consent,
abnormalit light path of E32-C-N
path and then replace the core board. After
y channel C is too
exceeds confirming that the fault is resolved, enter the
large.
the system parameters into the Analyzer again and
standard save them; please complete the "Debugging
during the Parameter Record Form" as required; it is ok
startup only to complete the data registration before
self-test. re-debugging;
5. Replace the main control board;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
Page ( 85 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Click the “Clear” button on the detailed list
page;
2. Restart;
3. Observe whether the halogen light can be lit. If
not, please check whether the power supply of
The the halogen light is standard;
service 4. Enter the 546 wavelengths optical debugging
time of interface in the maintenance interface to test the
halogen air signal value strength of the two channels. If
The attenuation light the signal value is less than 30,000, replace the
Light path of channel C exceeds its halogen light according to the halogen light
abnormalit colorimetric E33-C-N service life replacement process;
y light source is or the 5. Export all test data, quality control data, and
too large power system parameters with the customer's consent,
supply of and then replace the core board. After
halogen confirming that the fault is resolved, enter the
light is system parameters into the Analyzer again and
abnormal. save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to complete the data registration before
re-debugging;
6. Replace the main control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
Page ( 86 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Click the “Clear” button on the detailed list
page;
2. Restart;
3. Check whether the bin gate is opened and closed
normally;
The signal 4. Check whether there is external light source
value of entering;
the 5. Check whether the colorimetric light source is
colorimetri
Abnormal ON;
Light path c optical 6. Export all test data, quality control data, and
colorimetric
abnormalit E34-C-N path is system parameters with the customer's consent,
signal of
y abnormal and then replace the core board. After
channel C
in the
confirming that the fault is resolved, enter the
startup
system parameters into the Analyzer again and
self-test
save them; please complete the "Debugging
course. Parameter Record Form" as required; it is ok
only to complete the data registration before
re-debugging;
7. Replace the main control board;
8. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
You can follow the procedure below to troubleshoot
step by step:
1. Click the “Clear” button on the detailed list
page;
2. Restart;
3. Check whether the horizontal motor operates
normally;
4. Check whether there is external light source
In the
entering;
startup 5. Check whether the reflective light source light is
self-test on;
Light path Abnormal course, the 6. Export all test data, quality control data, and
abnormalit reflection signal E35-C-N reflection system parameters with the customer's consent,
y of channel C optical and then replace the core board. After
path signal confirming that the fault is resolved, enter the
value is system parameters into the Analyzer again and
abnormal. save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to complete the data registration before
re-debugging;
7. Replace the main control board;
8. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as needed.
Page ( 87 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Please confirm whether the lid of the test
channel can be normally closed, ensure that
there are no reagent cartridges on the reagent
cartridge holder, and touch the [Clear] button
In the
on the error list interface;
startup
2. Restart the AnalyzerRestart the Analyzer;
self-test
3. Check whether there is external light source
course, the
entering;
Too much stray stray light
4. Check whether the horizontal motor operates
Light path light in the signal
normally;
abnormalit reflection light E36-C-N value of
5. Export all test data, quality control data, and
y path of test the optical
system parameters with the customer's consent,
channel C reflection
and then replace the core board. After
path has
confirming that the fault is resolved, enter the
exceeded
system parameters into the Analyzer again and
the
save them; please complete the "Debugging
standard.
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
6. Replace the master control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Please confirm whether the lid of the test
channel can be normally closed, ensure that
there are no reagent cartridges on the reagent
cartridge holder, and touch the [Clear] button
on the error list interface;
In the 2. Restart the AnalyzerRestart the Analyzer;
startup 3. Check whether there is external light source
Abnormal self-test entering;
Light path
fluorescence course, the 4. Export all test data, quality control data, and
abnormalit E37-C-N
signal in test fluorescen system sparameters with the customer's
y
channel C ce signal consent, and then replace the core board. After
value is confirming that the fault is resolved, enter the
abnormal. system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
5. Replace the master control board;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 88 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
list interface;
2. Use the same batch of the same type of kit and
retest once.
3. Use a different batch of the same type of kit and
retest once.
The signal value
Light path The signal 4. Export all test data, quality control data, and
of channel C is
abnormalit E38-C-N value is system parameters with the customer's consent,
abnormal. This
y unstable. and then replace the core board. After
test is invalid
confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
5. Replace the master control board;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
list interface;
2. Restart the Analyzer;
The
3. Enter the motor self-check function test to
movement
confirm whether it can be restored;
of the
4. Check whether the connecting wire between the
horizontal
motor and the inner optical coupler is effective.
mechanis
Horizontal Please replace the wire materials due to the
m running
Motor motor reason of wire materials
to the
abnormalit malfunction in E41-C-N 5. Replace the corresponding motor drive board;
inner
y test channel C 6. Export all test data, quality control data, and
optical
-Interior system parameters with the customer's consent,
coupler
and then replace the core board. After
position is
confirming that the fault is resolved, enter the
not
system parameters into the Analyzer again and
effectively
save them; please complete the "Debugging
tested.
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
7. Replace the master control board;
8. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 89 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
list interface;
2. Restart the AnalyzerRestart the Analyzer;
The
3. Enter the motor self-check function test to
movement
confirm whether it can be restored;
of the
4. Check whether the connecting wire between the
horizontal
motor and the outer optical coupler is effective.
mechanis
Horizontal Please replace the wire materials due to the
m running
Motor motor reason of wire materials
to the
abnormalit malfunction in E42-C-N 5. Replace the corresponding motor drive board;
outer
y test channel C 6. Export all test data, quality control data, and
optical
-exterior system parameters with the customer's consent,
coupler
and then replace the core board. After
position is
confirming that the fault is resolved, enter the
not
system parameters into the Analyzer again and
effectively
save them; please complete the "Debugging
tested.
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
7. Replace the master control board;
8. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
The
list interface;
movement
2. Restart the AnalyzerRestart the Analyzer;
of the
3. Enter the motor self-check function test to
vertical
confirm whether it can be restored;
mechanis
4. Replace the corresponding motor drive board;
m running
Motor Uncap motor 5. Export all test data, quality control data, and
to the
abnormalit malfunction in E43-C-N system parameters with the customer's consent,
designated
y test channel C and then replace the core board. After
optical
confirming that the fault is resolved, enter the
coupler
system parameters into the Analyzer again and
position is
save them; please complete the "Debugging
not
Parameter Record Form" as required; it is ok
effectively
only to recordthe data before re-debugging;
tested.
6. Replace the master control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 90 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
The
interfaceTouch the [Clear] button on the error
suction
list interface;
and
2. Restart the AnalyzerRestart the Analyzer;
discharge
3. Enter the motor self-check function test to
mechanis
confirm whether it can be restored.
m
4. Replace the corresponding motor drive board;
movement
Motor Pump motor 5. Export all test data, quality control data, and
running to
abnormalit malfunction in E44-C-N system parameters with the customer's consent,
the
y test channel C and then replace the core board. After
designated
confirming that the fault is resolved, enter the
optical
system parameters into the Analyzer again and
coupler
save them; please complete the "Debugging
position is
Parameter Record Form" as required; it is ok
not
only to recordthe data before re-debugging;
effectively
6. Replace the master control board;
tested.
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
The
list interface;
movement
2. Restart the AnalyzerRestart the Analyzer;
of the code
3. Enter the motor self-check function test to
scanning
confirm whether it can be restored.
mechanis
4. Replace the corresponding motor drive board;
m running
Motor Code scanning 5. Export all test data, quality control data, and
to the
abnormalit module E45-N system parameters with the customer's consent,
designated
y malfunction and then replace the core board. After
optical
confirming that the fault is resolved, enter the
coupler
system parameters into the Analyzer again and
position is
save them; please complete the "Debugging
not
Parameter Record Form" as required; it is ok
effectively
only to recordthe data before re-debugging;
tested.
6. Replace the master control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 91 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
The interfaceTouch the [Clear] button on the error
movement list interface;
of the 2. Restart the AnalyzerRestart the Analyzer;
spectro-wh 3. Enter the motor self-check function test to
eel confirm whether it can be restored;
mechanis 4. Replace the corresponding motor drive board;
Motor Filter wheel m running 5. Export all test data, quality control data, and
abnormalit motor E46-N to the system parameters with the customer's consent,
y malfunction designated and then replace the core board. After
optical confirming that the fault is resolved, enter the
coupler system parameters into the Analyzer again and
position is save them; please complete the "Debugging
not Parameter Record Form" as required; it is ok
effectively only to recordthe data before re-debugging;
tested. 6. Replace the master control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
list interface;
2. Restart the AnalyzerRestart the Analyzer;
3. Check whether the server can be connected;
4. Whether the current Analyzer's communication
LAN or mode can be connected to the Internet or not.
WIFI 5. Replace the master control board;
communic Network
E52 communic 6. Export all test data, quality control data, and
ation error anomaly
ation is system parameters with the customer's consent,
failed. and then replace the core board. After
confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging.
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 92 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
list interface;
2. Restart the AnalyzerRestart the Analyzer;
3. Check whether the server can be connected;
4. Check whether the configured IP and port are
correct;
Failed to 5. Replace the master control board;
communic
Server error E53 connect to 6. Export all test data, quality control data, and
ation error
the server. system parameters with the customer's consent,
and then replace the core board. After
confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
list interface;
2. Restart the Analyzer ;
The SN
3. Supplementary input;
code of the
4. Export all test data, quality control data, and
Analyzer
system parameters with the customer's consent,
communic Analyzer has is not set,
E54 and then replace the core board. After
ation error no SN code or the SN
confirming that the fault is resolved, enter the
code
system parameters into the Analyzer again and
cannot be
save them; please complete the "Debugging
read.
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
5. Replace the master control board;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 93 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interfaceTouch the [Clear] button on the error
list interface;
2. Restart the Analyzer;
3. Wait till other data processing is completed and
There is perform data transmission again;
data being 4. Export all test data, quality control data, and
The current
communic uploaded system parameters with the customer's consent,
communication E55
ation error or and then replace the core board. After
line is busy
downloade confirming that the fault is resolved, enter the
d. system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
5. Replace the master control board;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Confirm that the Analyzer is inserted into the U
disk, and then touch the [Clear] button on the
error list interface;
2. Restart the Analyzer;
3. Check whether the inserted USB flash drive can
read and write data.
Data 4. Export all test data, quality control data, and
communic cannot be system parameters with the customer's consent,
Exportion error E56
ation error exported and then replace the core board. After
to U disk. confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
5. Replace the master control board;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 94 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interface;
2. Check whether the printer indicator light is on;
3. Restart the Analyzer;
4. Export all test data, quality control data, and
Printer system parameters with the customer's consent,
Printer
Printer communic and then replace the core board. After
communication E61
error ation confirming that the fault is resolved, enter the
error
failure. system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
5. Replace the master control board;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. The printer confirms that the paper is placed in
the printer, touch the [Clear] button on the
error list interface;
2. Restart the Analyzer;
3. Export all test data, quality control data, and
No print system parameters with the customer's consent,
Printer Printer is out of paper is and then replace the core board. After
E62
error paper detected in confirming that the fault is resolved, enter the
the printer. system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
4. Replace the master control board;
5. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 95 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Check whether the lid is stuck, and touch the
[Clear] button on the error list interface;
2. Check whether the lid magnet is normal
3. Restart the Analyzer;
4. Replace the small board of Hall sensor;
It is tested 5. Export all test data, quality control data, and
The lid of test
Lid that the lid system parameters with the customer's consent,
channel C
abnormalit E71-C-N is not and then replace the core board. After
cannot be
y opened confirming that the fault is resolved, enter the
opened normally
normally. system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
6. Replace the master control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Check whether the lid is stuck, and touch the
[Clear] button on the error list interface;
2. Check whether the lid magnet is normal
3. Restart the Analyzer;
4. Replace the small board of Hall sensor;
It is tested 5. Export all test data, quality control data, and
The lid of test
Lid that the lid system parameters with the customer's consent,
channel C
abnormalit E72-C-N is not and then replace the core board. After
cannot be closed
y closed confirming that the fault is resolved, enter the
normally
normally. system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
6. Replace the master control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 96 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
Check whether the lid is opened lid during the
Analyzer is testing.
1. Observe whether there is any exit action during
the Analyzer is testing;
2. Restart the Analyzer;
During the 3. Check whether the lid magnet is normal
normal 4. Replace the small board of Hall sensor;
The lid of
Lid test, it is 5. Export all test data, quality control data, and
channel C is
abnormalit E73-C-N detected system parameters with the customer's consent,
opened
y that the and then replace the core board. After
abnormally.
lidis confirming that the fault is resolved, enter the
opened. system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
6. Replace the master control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Check whether the reagent cartridge is inserted;
2. Check whether the tip is put on the reagent
cartridge;
3. Restart the Analyzer;
4. Replace the micro switch component;
5. Export all test data, quality control data, and
No Tip is
Tip Fail to detect the system parameters with the customer's consent,
placed on
abnormalit tip in test E81-C-N and then replace the core board. After
the reagent
y channel C confirming that the fault is resolved, enter the
cartridge.
system parameters into the Analyzer again and
save them; please complete the "Debugging
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
6. Replace the master control board;
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 97 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Please confirm that the reagent cartridge has
been correctly inserted into the reagent
cartridge holder, and then touch the [Clear]
button on the error list interface;
2. Use a new reagent cartridge for testing;
3. If it is confirmed that the tipis notfetched,
recalibrate the horizontal and vertical position.
The
If the tipis tetcheded, but the fault is falsely
tiphas not
Tip reported, with the customer's consent, export
Channel C failed been
abnormalit E82-C-N all the test data, quality control data, and
to fetch the tip fetched
y system parameters, and then replace the core
during
board. After confirming that the fault is
testing.
resolved, enter system parameters into the
Analyzer and save them;Please complete the
Debugging Parameter Record Form as
required,only record the data before
re-debugging;
4. Replace the master control board;
5. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. If after the test ,the tip has not been removed
inside the Analyzer, please put an empty
reagent cartridge into the reagent cartridge
holder and enter the maintenance setting
interface to initialize the channel, or restart the
Analyzer;
The tiphas 2. Replace the corresponding motor drive board;
Tip Fail to not been 3. Export all test data, quality control data, and
abnormalit removetip in test E83-C-N detected system parameters with the customer's consent,
y channel C after the and then replace the core board. After
test. confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; Please complete the Debugging
Parameter Record Form as required, only
record the data before re-debugging;
4. Replace the master control board;
5. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 98 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Touch the [Clear] button on the error list
interface;
2. Restart the Analyzer;
3. Check whether the cable of the scanning head is
broken.
Scanning 4. Replace the master control board;
Code
Code scanning head 5. Export all test data, quality control data, and
scanning
communication E91-N cannot be system parameters with the customer's consent,
abnormalit
error sent and and then replace the core board. After
y
received. confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; Please complete the Debugging
Parameter Record Form as required, only
record the data before re-debugging;
6. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Check whether the QRcode is pasted on the
inserted reagent cartridge and whether the
pastedQR code is stained or in an abnormal
position, and put the reagent cartridge into the
reagent cartridge holder again totest;
2. Start the test, open thechannel lid, and observe
whether the scanning head can light up when
scanning the QR code;
Code QR code 3. Please check again after rebooting;
Barcode
scanning data is not 4. Replace the corresponding motor drive board;
scanning failure E92-C-N
abnormalit recognized 5. Replace the master control board;
in test channel C
y . 6. Export all test data, quality control data, and
system parameters with the customer's consent,
and then replace the core board. After
confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; Please complete the Debugging
Parameter Record Form as required, only
record the data before re-debugging.
7. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Page ( 99 ) of ( 110 )
HANSA MEDICAL GERMANY GmbH
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Replace the reagent cartridge that is shipped
It is within 1 year for testing;
recognized 2. Restart the Analyzer;
that the 3. Export all test data, quality control data, and
Code The reagent reagent system parameters with the customer's consent,
scanning cartridge in test cartridge and then replace the core board. After
E93-C-N
abnormalit channel C has has been confirming that the fault is resolved, enter the
y expired out of the system parameters into the Analyzer again and
factory for save them; Please complete the Debugging
more than Parameter Record Form as required, only
1 year. record the data before re-debugging.
4. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Replace a new reagent cartridge that is not used
to test.
2. Restart the Analyzer;
The 3. Export all test data, quality control data, and
Code The reagent reagent system parameters with the customer's consent,
scanning cartridge in test cartridge and then replace the core board. After
E94-C-N
abnormalit channel C has has an confirming that the fault is resolved, enter the
y been used existing system parameters into the Analyzer again and
test record. save them; Please complete the Debugging
Parameter Record Form as required, only
record the data before re-debugging.
4. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Please check whether the same batch of quality
control solution is used;
2. Please check whether the quality control
solution or reagent cartridge is contaminated or
damaged
3. Touch the [Clear] button on the error list
interface;
The test
4. Please use the correct control solution and
result of
reagent cartridge to perform quality control
QC
again;
QC failure in exceeds
QC failure E101-C-N 5. Restart the Analyzer;
test channel C the
6. Export all test data, quality control data, and
allowable
system parameters with the customer's consent,
range of
and then replace the core board. After
the level.
confirming that the fault is resolved, enter the
system parameters into the Analyzer again and
save them; Please complete the Debugging
Parameter Record Form as required,only
record the data before re-debugging;
7. Replace the master control board;
8. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Please use the correct control solution and
reagent cartridge to perform quality control
again;
When 2. Export all test data, quality control data, and
The test item the switch system parameters with the customer's consent,
cannot be tested of uality and then replace the core board. After
QC failure in test channel C E102-C-N control confirming that the fault is resolved, enter the
due to QC lock is system parameters into the Analyzer again and
failure on,the QC save them; Please complete the Debugging
fails, Parameter Record Form as required,only
record the data before re-debugging;
3. Replace the master control board;
4. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
1. Retest 2 times;
2. With the consent of the customer, export all the
test and quality control data, and then reformat
the NANDFLASH;
3. Export all test data, quality control data, and
Data system parameters with the customer's consent,
Fail to
storage NANDFLASH and then replace the core board. After
E111-N read or
abnormalit error confirming that the fault is resolved, enter the
write data
y system parameters into the Analyzer again and
save them; Please complete the Debugging
Parameter Record Form as required,only
record the data before re-debugging;
4. Replace the master control board;
5. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
You can follow the procedure below to troubleshoot
step by step:
1. Retest 2 times;
2. Export all test data, quality control data, and
system parameters with the customer's consent,
and then replace the core board. After
Data
Fail to confirming that the fault is resolved, enter the
storage
EEPROM error E112-Nsss read or system parameters into the Analyzer again and
abnormalit
write data. save them; Please complete the Debugging
y
Parameter Record Form as required,only
record the data before re-debugging;
3. Replace the master control board;sss
4. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
Fault
Detailed fault
name in Fault Cause
name in fault After-sales processing method
pop-up Code Analysis
list
window
You can follow the procedure below to troubleshoot
step by step:
8. Please confirm whether the lid of the test
channel can be normally closed, ensure that
there are no reagent cartridges on the reagent
cartridge holder, and touch the [Clear] button
In the
on the error list interface;
startup
9. Restart the AnalyzerRestart the Analyzer;
self-test
10. Check whether there is external light source
course, the
entering;
Too much stray stray light
11. Check whether the horizontal motor operates
light in the signal
communic normally;
reflection light E36-C-N value of
ation error 12. Export all test data, quality control data, and
path of test the optical
system parameters with the customer's consent,
channel C reflection
and then replace the core board. After
path has
confirming that the fault is resolved, enter the
exceeded
system parameters into the Analyzer again and
the
save them; please complete the "Debugging
standard.
Parameter Record Form" as required; it is ok
only to recordthe data before re-debugging;
13. Replace the master control board;
14. Complete the "Maintenance Record Signing
Form" and "Instrument Performance
Confirmation Form" as required.
when reporting errors. For test channel 1, C=1; For test channel 2, C=2.
7 Maintenance
To ensure that the system has reliable performance, good working conditions, and longevity,
please operate and maintain the system regularly in strict accordance with the requirements of the
Maintenance Manual. It is also essential to understand the maintenance and overhaul knowledge
in this chapter. An in-depth study will enable the Analyzer to achieve the best operating state and
Proper inspection of the system, the power cord and the probe cable connector is required
Cleaning
Warning:
Turn off the analyzer and unplug the power cord before cleaning operation.
Clean the analyzer following the cleaning instruction required by the operator’s institution
whenever necessary.
b) Wipe the cartridge holder and the inner side of the lid until they are dry and clean,
Note:
1) Do not scrub the screen with water. Clean the screen with a soft, dry
cloth or tissue;
2) Do not immerse the analyzer in liquids;
3) Do not spray alcohol or other liquids on the analyzer directly;
4) Do not allow any liquid to drip into the analyzer.
Disinfection
Disinfect the analyzer following the disinfection instruction required by the operator’s
Warning:
Turn off the analyzer and unplug the power cord before disinfection.
Operating cautions
1) To ensure the stability and accuracy of the analyzer, please do not place the
analyzer in an environment with high EMI conditions. Ensure that the ambient environment is
well ventilated.
2) Do not move or strike the analyzer when it is running. Do not spill solutions on the
analyzer.
3) Do not insert/pull out the power plug and signal cables when the analyzer is
switched on; Turn off the analyzer and pull out the power supply for long-term storage.
4) The product is precision instrument; please do not disassemble by yourself.
8 Program Upgrade
The Analyzer can provide the program upgrade function. The upgrade is mainly divided into
three modules: the upgrade of master control board, the upgrade of analog board, and the upgrade
of UI interface.
The steps to upgrade the master control board program are as follows:
1. Put the master control board upgrade folder “Stm32f7_App.bin” under the root directory
2. Insert the U disk into the USB port of the Analyzer when the Analyzer is turned off, as
3. Open the Analyzer, and "Mastersoftware upgrading..." will display on the screen after
4. Wait till the interface will display "Upgrade Succeed, starting APP", then theAnalyzer
startups which means that the master control board has been upgraded, as shown in the
following figure.
1. Put the AD board upgrade file "Stm32f4-Ad.bin" under the root directory of the upgrade U
disk;
2. Insert the U disk into the USB interface of the Analyzer to enter the Setting interface of the
Analyzer and then enter the Communication Setting interface, click the 『Upgrade』
3. Click the『AD Board Upgradation』button, the text prompt "AD Board Upgrade x/100" will
4. When the text prompt "AD board upgraded Successfully" appears, it indicates that the AD
1. Put the UI interface upgrade folder “DWIN_SET” under the root directory of the upgrade
U disk;
2. Insert the U disk into the USB interface of the Analyzer to enter the Setting interface of the
Analyzer and then enter the Communication Setting interface, click the 『Upgrade』
3. Click the 『UI Upgradation』 button, the text prompt "Upgrade xx.bmp" will pop up on the
4. When the text prompt " all upgrade successful " appears, it indicates that the UI interface
After the program is upgraded, please confirm the Analyzer program version of master
control board, analog board and UI, then fill carefully in the “Confirmation for Program Upgrade”
in the attachment.
Dear Customer:
Thank you for your trust and support to our company. To improve continuously the quality
of our company's products and services, perfect our work and provide you with better products
and services, please fill in the following feedback form in your busy schedule. We are eagerly
looking forward to your valuable comments and suggestions on our work, and we would be very
grateful for your opinion. Thank you!
Customer Contact
Name Person
Date Tel:
After-sales service
What are your requirements and suggestions for products and after-sales services
Signature(stamp)
Malfunction
phenomenon
Troubleshooting
methods
Remark: 1. If the master control board is replaced, please record the IMEI number
Result of the master control board before and after such replacement;
2. If you replace the core board, please record the data of optical calibration,
mechanical calibration, optical debugging, and temperature calibration before
replacement;
3. If the halogen light is replaced, please record the optical debugging data after the
halogen lamp is replaced;
Name of repaired and replaced
Qty Unit price Total
device
1.
2.
3.
4.
materials
1. Accessories and wires
2.
3.
4.
Total price
Signature of user:
This record is made in duplsicate, one for HANSA MEDICAL GERMANY GmbH and one for the
user.
Please follow the steps below to confirm after performing the program upgrade.
Does the Analyzer report an error when it Error message (if any).
1 Yes No
is started after upgrading? .
Can the Analyzer test normally after
2 Yes No
upgrading?
Can the new function be used
3 Yes No
normally?
Have customers been trained on the Reasons for not training:
4 Yes No
use of the new functions? .
Confirmation conclusion:
Date: Date:
Air PD Air PD
Pure
Pure
water
water PD
340 PD 340
Standard Standard
material material
PD PD
Light path Light path
Air PD Air PD
inspection inspection
parameters Pure parameters Pure
water
water PD
405 PD 405
Standard Standard
material material
PD PD
Air PD Air PD
505 Pure 505 Pure
water water PD
PD
Air PD Air PD
Pure
546 546 Pure
water
water PD
PD
Air PD Air PD
Pure
578 578 Pure
water
water PD
PD
Air PD Air PD
Pure
630 630 Pure
water
water PD
PD
Air PD Air PD
Pure
660 660 Pure
water
water PD
PD
Air PD Air PD
Pure
700 700 Pure
water
water PD
PD
PD PD
Fluorescence Fluorescence
CUR CUR
PD PD
Red Red
Reflection CUR Reflection CUR
Blue Blue
CUR CUR
Horizontal steps Horizontal steps
Mechanical Mechanical
Vertical steps Vertical steps
calibration calibration
HbA1c steps HbA1c steps
K3 K3 K3 K3
K4 K4 K4 K4
K B K B K B K B
Signature of Engineer:
Date: