Leasing and Selling: Optimal Marketing Strategies For A Durable Goods Firm
Leasing and Selling: Optimal Marketing Strategies For A Durable Goods Firm
Management Science
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Leasing and Selling: Optimal Marketing
Strategies for a Durable Goods Firm
Preyas Desai j Devavrat Purohit
Fuqua School of Business, Duke University, Durham, North Carolina 27708
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T his paper analyzes the problems associated with marketing a durable through leases and
sales. Academic research in this area has argued that in a monopolistic environment, leasing
dominates selling. Hence, leasing and selling should not co-exist and the firm should concentrate
its efforts solely on leasing. We show that the relative profitability of leasing and selling hinges
on the rates at which leased and sold units depreciate. In particular, we find that leasing does
not dominate selling in all cases; if sold units depreciate at a significantly higher rate than leased
units, a monopolistic firm is better off by only selling its product. In addition, we find that if
leaded and sold products depreciate at different rates, then the optimal strategy for the firm
involves a combination of both leasing and selling. We conclude the paper with an empirical
analysis of the depreciation rates of leased and sold units of a popular car model. We find that
the depreciation rate of leased cars has been significantly lower than the depreciation rate of
sold cars.
(Leasing; Selling; Durable Goods; Automobiles)
0025-1909/98/4411/0S19$05.00
Copyright q 1998, Institute for Operations Research
and the Management Sciences MANAGEMENT SCIENCE/Vol. 44, No. 11, Part 2 of 2, November 1998 S19
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DESAI AND PUROHIT
Optimal Marketing Strategies
firm’s control, while sales lead to a secondary used mar- petition for the manufacturer’s new cars.2 The auto-
ket that is outside the firm’s control. In the limit, because mobile industry clearly is concerned about this issue as
a leasing strategy allows the firm to eliminate the mar- noted by an executive from General Motors: ‘‘We don’t
ket for secondhand goods, it can even be more profita- want to create the kinds of problems with leasing re-
ble for the firm (Waldman 1997). Thus, a manufacturer turns created in the early 1990s when low-mileage for-
needs to evaluate the relative benefits of leasing and mer rental cars undercut sales of new vehicles’’ (Serafin
selling its product by making two inter-related deci- 1994). On the other hand, some automobile industry
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sions: (1) Taking into account the future competition observers also highlight the flip side of the above prob-
created by its current marketing strategy, is there an lem: Because consumers may not maintain them ade-
optimal mix of leases and sales? (2) Which consumers quately, the returning lease vehicles may have high de-
should be targeted through leases and which ones preciation rates. Thus, if consumers return a large num-
through sales? That is, should the leases (or sales) be ber of poor quality ex-leased cars, the brand name may
targeted to the low-end or the high-end of the market? be affected adversely and result in a drop in used car
These issues represent ongoing concerns in any durable prices (Rechtin 1994).
product category where the product can be leased or While purchases of durables are commonplace, leas-
sold to consumers. ing has become popular only more recently. In order to
To further motivate the marketing issues associated understand the rationale behind this popularity and to
with leases and sales, consider the automobile indus- develop a model that captures the essence of the prob-
try which currently has to deal with a problem of its lem, it is important to be clear about the consequences
own creation. In particular, aggressive leasing in this of leasing from the perspectives of both the consumers
industry has reached the point where the number of and the firm. In particular, the academic literature has
off-lease vehicles will increase from 1.9 million in found leasing to be more profitable than selling in a
1993 to about 3.3 million in 1997 (Automotive News, monopolistic environment. The reason for this result is
1994).1 Competition from such large numbers of ex- that, unlike a monopolist who leases its product, a mo-
leased cars can have serious consequences for new car nopolist seller cannot commit itself to restrict quantities
prices and manufacturer profitability (e.g., Business and keep prices high. Thus, the seller has a problem
Week 1994, Thomas, 1994). For example, a jump in off- with time-consistency which then hurts its profitability.
lease vehicles could drive down the value of used Coase (1972) conjectured that this inability to commit
cars. This decrease in used car prices would have the would instantly lower prices to the competitive level.3
inadvertent effect of increasing the cost of leasing a This conjecture was subsequently formalized by Bulow
new car (Wall Street Journal 1994a). This occurs be- (1982) and Stokey (1981). Later research has pointed out
cause lease rates are set based on expected residual conditions under which Coase’s conjecture does not
values, and any decrease in the residual value in-
creases the capitalized cost of the car. 2
This problem is similar to the competition between new car sales
The nature of competition between ex-leased cars and
from dealers and ‘‘program car’’ sales from rental agencies analyzed
new cars clearly depends on the perceived quality dif- by Purohit and Staelin (1994). In the late 1980s and early 1990s, rental
ferences between these cars. This quality difference is agencies began selling their used (‘‘almost new’’) rental cars directly
determined by the rate at which the market perceives to consumers, greatly cutting into dealers’ sales of new cars. The car
the ex-leased cars to have depreciated. If the cars re- manufacturers dealt with the competition from almost new rental cars
by first requiring rental agencies to hold on to their cars for longer
turning from short-term leases have not depreciated
periods of time and later by instituting buyback programs.
much and are ‘‘almost new,’’ they represent strong com- 3
This time-inconsistency leads the monopolist to market a quantity
that is ‘‘too high.’’ An interesting analogy to time-inconsistency that
leads to a ‘‘too high’’ quantity comes from time-inconsistency in terms
1
Throughout this paper, we use the terms off-lease and ex-leased cars of R&D expenditures. In particular, a durable goods monopolist can
to refer to cars that were initially leased and then re-marketed by the practice planned obsolescence by investing in ‘‘too high’’ a level of
firm. R&D (Waldman 1996).
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Optimal Marketing Strategies
hold, e.g., if there is a constant inflow of new customers prefers leases and another prefers sales; therefore, the
(Conlisk, Gerstner and Sobel 1984), if there are replace- firm should lease to the former and sell to the latter.
ment sales (Bond and Samuelson 1984), if the monop- However, because of the secondary markets created
olist has increasing marginal production costs (Kahn through such a strategy, it is not clear whether it is in
1986), or if demand is discrete (Bagnoli, Salant, and the firm’s interests to have concurrent leases and sales.
Swierzbinski 1989). The goals of this paper are to (1) understand the stra-
Essentially, the reason that leasing dominates selling tegic issues associated with concurrently leasing and
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is that selling leads to an incompleteness of contracts. selling a product, and (2) determine the conditions un-
In particular, a lease ties-in consumers for a certain pe- der which this concurrent strategy is optimal. In this
riod during which prices are assumed not to change. sense, whatever the antecedents for the current increase
On the other hand, if market prices can change over the in leases in the auto industry, the question of whether
course of the lease, then leasing would also have a prob- a concurrent leasing and selling strategy is optimal still
lem with time-consistency (DeGraba 1994). In general, remains to be answered.4 This paper presents a first step
however, leasing does not tie-in consumers, thus mak- in that direction. In particular, we model a market
ing it more profitable than selling. An exception to this which potentially can allow both leases and sales. The
is if there is a threat of entry and the monopolist uses basic structure of our model parallels previous research
its sales as a credible entry deterrent (Bucovetsky and in the durable goods literature. That is, we assume the
Chilton 1986). However, does the coexistence of leasing firm markets a durable product in a two-period struc-
and selling occur only for the above reasons, or are there ture (e.g., Bulow 1982, Levinthal and Purohit 1989). As
other factors that may lead to a similar result? In tack- is the practice with most durables, we assume that if
ling this problem in a monopolistic environment where customers choose to use the product, they can do so by
sold and leased products depreciate at different rates, either buying or leasing the product. We note the fact
we find that (1) leasing dominates selling only under that any units of the product marketed in period 1 enter
certain conditions, and (2) a combination of leasing and the market in period 2 as either a used product or an
selling is the optimal strategy. ex-leased product. Either of these compete with any
Turning our attention to consumers’ incentives to new products that the firm tries to sell or lease in period
lease rather than buy, we find that the most frequently 2. To be consistent with consumer perceptions of how
mentioned benefit of leasing in the popular press is af- leased and sold cars depreciate and to model the poten-
fordability. In particular, because leasing involves fi- tial problems associated with the quality of leased cars,
nancing only the capitalized cost of the car, a con- we allow leased and purchased goods to depreciate at
sumer’s monthly payments are lower with leasing than different rates.
with buying. Therefore, if some consumers have severe In terms of the consumer side of the market, we
monthly budget constraints, they can benefit from leas- model three commonly observed consumer usage pat-
ing cars. Upon reflection, however, this argument is not terns: a group of consumers who buy new cars and fre-
convincing, because, as with any financial contract, the quently replace them; another group of consumers who
‘‘affordability’’ benefit of leasing can easily be replicated buy new cars and hold on to them as long as they last;
by selling. For example, a seller can have a series of and a third group of consumers who buy only not-new
‘‘low’’ monthly payments followed by a single large (i.e., used or ex-leased) cars. To endogenously develop
payment. In fact, Mitsubishi goes a step further—it of- these consumer strategies, we consider customers who
fers a balloon loan with low initial payments such that differ in their valuations of the product (as in Mann
a consumer has the option of selling the car to the firm 1992, Moorthy 1984). Based on this simple structure, we
at a predetermined price and time (Wall Street Journal find that the firm’s strategy to either lease or sell to any
1995a). Importantly, however, affordability does not ex-
plain whether concurrent leasing and selling is optimal
from the manufacturer’s long-term perspective. At best, 4
As an aside, the auto executives are clearly unsure about the long-
the argument of affordability asserts that one segment term consequences of using aggressive leasing to market their cars.
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Optimal Marketing Strategies
group of consumers depends upon the relative depre- rioration interchangeably to reflect the physical wear
ciation rates of sold and leased cars. If leased cars are and tear of the product. We capture this difference in
likely to depreciate more than sold cars, the firm should depreciation through the parameters db and dl , where 0
direct leases to the high willingness-to-pay consumers, ° db ° 1 and 0 ° dl ° 1 (we elaborate on this issue
who tend to replace their cars each period. On the other subsequently).5 Finally, note that in period 1 only new
hand, if leased cars are expected to depreciate less, the cars are available, while in period 2, new cars as well as
firm should direct its leases at lower willingness-to-pay used and ex-leased cars are available.
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the expected gross per-period utility from a new car is ticular, there is considerable disagreement in the auto
u and from a not-new car is u(1 0 di ), i Å (b, l). Our industry about the relative rates of depreciation of
assumed form of per-period utility implies that any in- leased and sold vehicles. Some industry observers be-
crease in depreciation lowers utility. In addition, note lieve that leased cars depreciate at a higher rate than
that this decrease in utility is higher for consumers with sold cars, while others believe that sold cars depreciate
higher valuations, dG/dud d õ 0. Intuitively, this is rea- at a higher rate than leased cars (Wall Street Journal
sonable, because any specific deterioration of the prod- 1994b, 1995b). Because large scale leasing is a relatively
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uct should result in a greater loss in utility for those recent phenomenon in this industry, there is no publicly
consumers who have higher valuations for quality, i.e., available information on the relationship between these
consumers with higher u. depreciation rates. Therefore, in order to capture either
Equation (1) assumes a particular form of vintage-use situation, we model two deterioration rates, dl and db ,
depreciation that we believe is appropriate for modeling for leased and bought cars, respectively. We acknowl-
durables. This form of depreciation assumes there are edge that the depreciation process could be endoge-
effects associated with both vintage and use. In partic- nous, resulting in equilibrium rates of db and dl . Our
ular, as a product becomes dated, it also loses some of model does not determine the equilibrium rates; how-
its appeal to consumers and this effect persists indepen- ever, it determines the firm’s optimal strategy given any
dent of usage or whether the car was sold or leased. For depreciation rates.6 As a check on the robustness of our
example, a 1995 model year car is valued less than an assumption of different depreciation rates, we estimate
equivalent 1996 model year car. An alternative method the depreciation rates for leased and sold units of a pop-
of modeling depreciation is to assume that some pro- ular car model. We find that compared to sold units,
portion (0 ° g ° 1) of the products depreciate fully and leased units depreciate at a significantly lower rate (ap-
the remaining (1 0 g ) units are of the same quality as proximately 2.4% per year).
new ones. This form of depreciation, often referred to The most popular argument for a higher depreciation
as a one-hoss shay type, does not allow for any differ- for leases relies on adverse selection and moral hazard.
entiation between new and used units. Given our inter- That is, leasing may attract a disproportionately large
est in product differentiation and our focus on markets number of ‘‘poor’’ drivers who may also have less in-
with vintage effects, it is more appropriate to assume a centives to adequately maintain the car. If this indeed
vintage-use depreciation. is the case, then one may expect lessees’ poor driving
Our assumptions about depreciation imply that, habits or their lack of adequate maintenance to result in
holding all else fixed, consumers prefer a new car to a a higher deterioration of leased vehicles. On the other
not-new car. This preference arises because, regardless hand, some observers make an argument for leased cars
of the degree of maintenance, any car depreciates as it depreciating at a lower rate than sold cars. In particular,
ages and provides less value to consumers. For exam- leasing contracts typically restrict the usage of leased
ple, older cars suffer from a lack of newness or a ‘‘new cars to an annual mileage limit. If usage exceeds the
car smell,’’ they tend to have more squeaks and rattles, specified annual limit, then lessees are penalized by a
and even a higher probability of breaking down. At the
time of purchase or lease of the new car, consumers do 6
Note that even with endogenous depreciation, the equilibrium rates
not know how much the car will deteriorate over time,
could go either way. For example, if consumers are plagued by moral
but they know the mean and distribution of the random hazard, then in equilibrium dl ú db . However, if firms are effective in
deterioration variable. The rate of deterioration could imposing restrictions on lessees, we also have to consider the possi-
also depend on the maintenance the consumer chooses bility of dl õ db . One way of modeling leasing restrictions and charges
to provide (e.g., Mann 1992; Padmanabhan and Rao for excess wear and tear is by creating a penalty function that becomes
effective if the leased car depreciates more than a certain amount (say)
1993).
dU . However, if the maintenance effort is costly for consumers, we
As alluded to earlier, an important aspect of our would expect all consumers to ensure a depreciation of dU . Our exog-
model is that we allow for the possibility that a leased enously specified dl could be viewed as an approximation of this
car may depreciate differently from a sold car. In par- process.
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Optimal Marketing Strategies
per-mile charge. In addition, leasing contracts also pro- Figure 1 Consumer Strategies
vide for an ‘‘excessive wear and tear’’ charge that the
lessor can levy at the end of the leasing period. Thus, it
is possible that restrictions on usage or lessees’ fear of
extra fees may in fact result in leased cars deteriorating
less than bought cars. Also note that car manufacturers
(e.g., Cadillac, Jaguar, etc.) are attempting to influence
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purchase decisions. In particular, in acquiring a durable, facturer leases cars in periods 1 and 2. As outlined ear-
consumers form expectations about two related future lier, cars that are leased in period 1 are perceived by the
prices. First is the price of future new products—the market to depreciate at a rate 0 ° dl ° 1. Thus, if the
more that consumers expect future prices to fall, the less manufacturer leases q1l new cars in period 1, then in
they are willing to pay for their current purchase. The period 2, it can lease the q1l ex-leased cars carried over
second expectation has to do with the future price of the from the prior period and, if it chooses, it can lease q2l
current product. That is, consumers are more likely to new cars. In terms of consumer behavior from Figure 1,
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pay a higher price for products that tend to retain more we only have LL, LX, IX, and II strategies. This implies
of their value over time. Within our model, we capture the following inverse demand system:
these characteristics by assuming that consumers are
l2x Å (1 0 dl )(1 0 q1l 0 q2l ),
able to forecast future prices perfectly. Although this
assumption may at first appear strong, note that all we l2n Å l2x / dl (1 0 q2l ),
need to assume is for consumers to assume that prices
l1n Å 1 0 q1l , (3)
decrease over time. Rather than assuming an arbitrary
price reduction process, we assume that consumers where l2x is the price of an ex-leased (x) car in period 2,
have perfect expectations. l2n is the price of a new car (n) in period 2, and l1n is the
price of leasing a new car in period 1. Note that period
2.3. Manufacturer 2 demand for cars is such that the price of a new car is
We assume the firm can manufacture and market the higher than the price of an ex-leased car, l2n ¢ l2x . This
car at a constant marginal cost of c. For analytical sim- is reasonable because older cars have depreciated and
plicity and because the presence of positive costs does thus provide a lower level of service. If the cars do not
not affect the nature of our results, we set c Å 0.7 We depreciate (i.e., dl Å 0) there is no difference between
assume that the manufacturer does not buy back or new and ex-leased cars, and l2n Å l2x .
destroy any of the units it markets in period 1. Note Based on these prices, the manufacturer maximizes
that a sufficiently high marginal cost would ensure profits over both periods by choosing optimal quantities
that this assumption holds. We first analyze the of q1l and q2l . Because leasing does not entail a problem
benchmark cases where the manufacturer exclusively with time inconsistency, the manufacturer chooses both
uses either selling or leasing. Subsequently we enrich quantities simultaneously. Thus, it maximizes
the model to capture concurrent leasing and selling
in our model. The central question that this allows us l1nq1l / r [l2nq2l / l2xq1l ], (4)
to address is whether a combination of leasing and where 0 ° r ° 1 is the discount factor (common to all
selling can be an optimal strategy. players). This maximization problem leads to the fol-
lowing sets of optimal quantities.
3. The Benchmark Strategies 1
In this section, we consider the pure strategies of leasing q*1l Å (5)
2(1 / dl r 0 d l2 r )
and selling and analyze how they are affected by de-
preciation. That is, we first look at the case where the 1
q *2l Å *.
0 (1 0 dl )q 1l (6)
firm only leases to consumers and then consider the case 2
where it only sells to consumers. If the car does not depreciate, i.e., dl Å 0, then the man-
3.1. Pure Leasing ufacturer sets q2l Å 0 and leases q1l in both periods. Fi-
In this section, we assume that the only way for the firm nally, note that a myopic monopolist would choose to
to market its product is through leases and the manu- lease a larger quantity of the product in period 1.
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Optimal Marketing Strategies
the manufacturer sells q1b new cars in period 1, and an- Given the optimal q *2b (q1b ), the manufacturer opti-
other q2b new cars in period 2. In addition, cars sold in mizes profits over both periods by choosing the optimal
period 1 depreciate at a rate 0 ° db ° 1 and are available quantity to sell in period 1. That is, it maximizes
in the secondhand market as used cars. In terms of con-
sumer behavior from Figure 1, this implies that consum- p1nq1b / r [p2nq *2b (·)], (9)
ers use only BB, BH, IU, and II strategies. yielding
The set of equations that characterize this model are
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given by: 2
q *1b Å . (10)
4 / r / 2dbr 0 3d b2 r
p2u Å (1 0 db )(1 0 q1b 0 q2b ),
3.3. Comparing Pure Leasing and Selling
p2n Å p2u / db (1 0 q2b ), The general result of previous research in this area has
p1n Å (1 0 q1b ) / rp2u , (7) been that a monopolist firm would prefer to lease rather
than sell its product. This stems from the firm’s inability
where p2u is the price of a used car in period 2, p2n is the to commit to a sales strategy. Yet it is not entirely clear
price of a new car in period 2, and p1n is the cost of if this were to hold true if the leased and sold goods
buying a car in period 1. depreciated at different rates. In particular, we have the
Note that because new and used cars compete against following proposition: 8
each other, any increase in sales of new cars (q2b ) lowers
PROPOSITION 1. A pure selling strategy has higher prof-
the price of a used car. In addition, as in the case of pure
its than a pure leasing strategy if and only if
leasing, note that the price of a new car is higher than
the price of a used car. This price difference is affected q_ ____________
entirely by the rate at which the used car has depreci- 1 / 2 1 0 3dl (1 0 dl )
db ú . (11)
ated. If the depreciation rate is high, then the used car 3
is less of a substitute for the new car and the price dif-
From Equation (11), note that if sold cars depreciate
ference between the two is also high. On the other hand,
at a sufficiently higher rate than leased cars, then pure
if there is no depreciation then used and new cars are
selling is more profitable than pure leasing. While the
identical and hence their prices are also identical. Fi-
extant literature finds that theoretically leasing is more
nally, note how the model incorporates consumers ex-
profitable than selling, it also concedes that they both
pectations of future prices. In Equation (7), the first part
co-exist. In fact, Tirole (1988) suggests that leasing may
of the equation for p1n reflects the cost of owning the car
become less attractive for a firm because of moral hazard
for one period; this cost is similar to the lease price, l1n
and adverse selection. That is, lessees are harder on their
in Equation (3). However, a consumer who purchases
cars and leasing attracts poor drivers—in terms of our
a durable in period 1 is concerned not only with the
model, this implies that dl should be much higher than
current value but also with the future value of the used
db . However, Proposition 1 shows exactly the opposite
durable. Hence the selling price in period 1 reflects the
result. That is, leasing is less attractive than selling only
current value and the expected price in the future.
when db is significantly higher than dl .
To solve this model, we first solve the manufacturer’s
For the intuition behind Proposition 1, consider Fig-
problem in period 2 and then solve the period 1 prob-
ure 2 that displays the manufacturers profits under both
lem. This backward induction is required because con-
the pure leasing and selling cases. In the case of pure
sumers expectations are rational and we are solving for
leasing, note that whether the car does not depreciate at
a subgame perfect Nash equilibrium. The manufacturer
all (i.e., dl Å 0) or the car depreciates completely (i.e., dl
maximizes profits, p2nq2b , in period 2 by choosing the
Å 1), the profits are identical and the maximum that can
optimal number of cars to sell, q *2b . This yields:
1 0 (1 0 db )q1b 8
Proofs of all propositions are in an appendix available from the au-
q *2b Å . (8)
2 thors.
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Optimal Marketing Strategies
Figure 2 Optimal Profits Under Pure Leasing and Selling be top, middle, and bottom groups of consumers in the
market, but there will also be a larger number of strat-
egies. That is, one might expect to see a combination of
the strategies under the pure cases—LL, BB, LX, BH, IU
and IX—as outlined Figure 1. In addition, one may note
that we could potentially have a combination of leasing
and buying strategies—BX and LU. However, BX and
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U LL 0 U BB Å [ u 0 l1n / r( u 0 l2n )]
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Optimal Marketing Strategies
concurrent case is that by allowing leases and sales, we Finally, in all cases, we assume the firm determines
now have two subgroups in the middle. These two the quantities of cars to lease and sell in each period.
groups are different only in the method by which they These quantities determine consumers’ utilities and, as
obtained a car in period 1 (i.e., leased or bought), be- a consequence, their willingness to pay. Thus, rather
cause they both hold on to it in period 2. Finally, be- than assuming reduced form demand functions, our ap-
cause the middle group holds onto its cars in period 2, proach is more general and determines the (inverse) de-
the bottom group of consumers can only obtain cars that mand functions endogenously. These endogenous de-
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are turned over from the top group in period 2. mand functions have some appealing properties that we
4.1. Effect of Depreciation highlight briefly. First, the price of any product de-
A characteristic of our model is that for any given car, creases as the quantity of substitute products increases,
the top group has a higher valuation than the middle e.g., an increase in the number of used cars decreases
group, and the middle group has a higher valuation the price of new cars. And second, the higher the de-
than the bottom group. These valuations become im- preciation rate, the lower the price of the used (or ex-
portant when it comes to determining the demand func- leased car). In addition, any increase in depreciation of
tions. If each group has only one strategy associated a used or an ex-leased car increases the price of a new
with it, then it is easy to develop the demand functions. car. This occurs because an increase in depreciation
As shown earlier, such is the case in the pure leasing makes the used and ex-leased cars weaker substitutes
and selling cases. However, as we show below, the pro- for the new car. In solving the model, we ensure that
cedure under the concurrent leasing and selling strate- the equilibrium is sub-game perfect and the firm is se-
gies is slightly more complicated. In particular, the mid- quentially rational. Thus, we first solve the period 2
dle group is comprised of two subgroups, each with its problem and then solve the period 1 problem.
own strategy. As shown earlier, consumers can either
4.2. Premium Lease
lease a new car in period 1 and hold onto it in period 2
Under a premium lease strategy, in period 1, the firm
(an LX strategy), or they can buy a new car in period 1
leases q1l new cars and sells q1b new cars. In period 2,
and hold onto it in period 2 (a BH strategy). Thus, in
the manufacturer markets q2l ° q1l new cars. This im-
modeling concurrent leases and sales, we need to de-
plies that q2l ex-leased cars enter the market and are pur-
termine the ordering of these two subgroups, i.e., which
chased by the bottom group of the market. In addition,
of these two subgroups has a higher valuation for the
the remaining ex-leased cars (q1l 0 q2l ) are purchased by
product.
consumers who previously leased their car and now de-
The ordering of these two subgroups depends en-
cide to exercise their option. Thus, under a premium
tirely upon the rates of depreciation of leases and sales,
lease strategy, we need to determine demand functions
dl and db . In particular, if db ú dl , then ex-leased cars
for new (p2n ) and ex-leased (p2x ) cars in period 2, and
have a higher market value than used cars. This, in turn,
period 1 new car sales (p1b ) and leases (p1l ).
implies that LX consumers will have a higher valuation
For both cases ( db ú dl and dl ú db ), the (inverse) de-
for the car than will BH consumers. Similarly, if db õ dl ,
mand functions under this scenario are provided in an
then used cars will have a higher market value than ex-
appendix. As before, we solve this model by first solv-
leased cars, implying that BH consumers will have a
ing the period 2 problem and then the period 1 problem.
higher valuation for the car than will LX consumers. In
That is, the firm maximizes profits in period 2, p2nq2l
addition, to ensure that equilibrium prices entail no ar-
/ p2xq1l , by choosing the optimal amount q *2l . Given this
bitrage opportunities for consumers, it is important to
determine the ordering of the middle group. Thus, de- optimal choice of q *2l , the firm maximizes its total profits
pending on the ordering of the subgroups, the model in period 1:
generates demand functions that depend on the relative P Å p1nq1b / l1nq1l / r(p2nq *2l (·) / p2xq1l ) (13)
rates of depreciation of leases and sales. Thus, with both
premium and value leases, we analyze two cases. In the by choosing the optimal quantities to lease (q *1l ) and sell
first, db ú dl , and in the second, db õ dl . * ) in period 1.
(q 1b
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DESAI AND PUROHIT
Optimal Marketing Strategies
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DESAI AND PUROHIT
Optimal Marketing Strategies
Finally, consider the case where dl ú db and leased exception. In particular, as long as depreciation rates are
cars depreciate at a higher rate. In this case, an ex-leased different, we find that it is optimal to market through
car has ‘‘lower’’ quality than a used car in period 2, concurrent leases and sales. This result holds despite the
which implies that the price of an ex-leased car will be fact that the products marketed through leases and sales
lower than that of a used car. Thus, a consumer who have the same marginal cost. The earlier research would
buys a car gets a higher ‘‘quality’’ car at the end of pe- suggest that the firm would be better off marketing only
riod 1 than a consumer who leases a car. the highest quality (i.e., lowest depreciation) product—
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3b2f no07 Mp 30 Wednesday Dec 09 12:36 PM Man Sci (November, Part 1) no07
DESAI AND PUROHIT
Optimal Marketing Strategies
ular, we find that as long as the depreciation rates of addition, note that by analyzing a specific model, we
leased and sold units are different from each other, then have the advantage of comparing cars that are similar
a firm can benefit from a strategy that involves in terms of features and optional equipment. Our sam-
concurrent leasing and selling. Given this result, the is- ple contains the average auction prices of sold and off-
sue is whether leased and sold units indeed depreciate lease cars on a monthly basis from January 1994 to Sep-
at different rates? We address this empirical question tember 1996. Thus the sample begins from the point
by comparing depreciation rates based on actual market where the 1993 car is approximately one-year old. This
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prices for a sample of off-lease and sold cars.9 is typical of the secondary market because most con-
sumers tend to hold onto their cars for at least one year.
5.1. Market Depreciation Rates In other words, the secondary market becomes large
The automobile market provides a rich arena in which enough to obtain accurate market prices usually after a
to test the robustness of an important assumption in our minimum of one year of sales. In addition, we have the
model. However, obtaining the prices of leased and sold average odometer reading of these cars in each month.
cars proves to be considerably complicated. The prob- To test whether leased and sold cars depreciate at dif-
lem arises because all publicly available price data on ferent rates, we estimated the following regression
used cars do not differentiate between ex-leased and equation
sold units. For example, the N.A.D.A. Official Used Car
Guide gives the average retail and wholesale prices by Ln Pricet Å a / b1TIMEt / b2TIME 1 LEASE
vintage of automobile, but it does not make any adjust-
/ b3 ln MILESt / et . (15)
ments for whether the car is used or off-lease. Although
the automobile manufacturers have this information, where PRICEt is the price at time t; TIMEt is a trend
they are reluctant to part with these data because of variable; TIME 1 LEASE is an interaction between the
proprietary concerns. These constraints limit research- trend variable (TIMEt ) and a dummy for off-lease cars;
ers’ access to these data. MILESt is the average mileage of the car at time t; and
However, we were able to get preliminary data from et is the error term.
A.D.T. Corporation, one of the largest wholesale auto In our model of depreciation (Equation 15), we as-
auction houses in the country. The number of cars that sume that the intercept ( a ) is the same for leased and
cycled through A.D.T.’s auctions in 1995 were approx- sold cars. This assumption reflects the fact that our his-
imately two million. Thus, because these average tory of prices is from the point where the car is approx-
wholesale prices are based on a large number of sales, imately one year old. At this point, there is no difference
we are assured that these prices are reflective of the between the prices of used and off-lease vehicles in our
overall market. sample in that both are considered ‘‘almost new’’; thus,
Our sample reflects the market prices of a 1993 model they should have the same intercept. We also tried to
car. For reasons of confidentiality, we can not disclose include the interaction between LEASE and MILES in
the name of the manufacturer or the model. Although the model. Unfortunately, including this interaction cre-
a single model limits the generalizability of our results, ates severe multicollinearity problems. Finally, we use
we emphasize that the car model under study repre- a log linear functional form to capture the depreciation
sents one of the largest selling nameplates in the U.S. In of the car. This form captures the notion that the dollar
amount of depreciation decreases with the age of the
9
We have also analyzed this issue in an experimental setting with a 2 car. In addition, this functional form has been used ex-
1 2 design in which car segment (luxury and non-luxury) and age tensively in other research on automobile pricing (e.g.,
(two- and four-year old) were the two factors. Subjects were asked for Agarwal and Ratchford 1980; Feenstra 1988).
their preferences between identical used and ex-leased cars (they were
Table 1 presents the estimates of the regression equa-
also given an option to indicate if they were indifferent between them).
We found that 84% of our subjects did not view ex-leased and used
tion after correction for first-order autocorrelation. First,
cars as being similar (i.e., they did not choose the indifferent option). we comment on the face validity of the model. The co-
Details of this study are available from the authors. efficient of TIME ( 00.015, p õ 0.01) suggests that on an
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DESAI AND PUROHIT
Optimal Marketing Strategies
Table 1 Estimates of Depreciation more control over the secondary market. Second,
given the long life of a durable, consumers may per-
Parameter Standard
ceive the depreciation of a durable to depend on
Variable Estimate Error T-Value
whether it was originally leased or purchased, which
INTERCEPT 11.306 0.48 0.0001 then affects market prices. And third, in choosing
TIME 00.015 0.002 0.0001 durables, consumers try to forecast their long-term
TIME 1 LEASE 0.002 0.001 0.05 needs which have different implications for their will-
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3b2f no07 Mp 32 Wednesday Dec 09 12:36 PM Man Sci (November, Part 1) no07
DESAI AND PUROHIT
Optimal Marketing Strategies
about the future degradation in quality. Although a Bond, E., L. Samuelson 1984. Durable good monopolies with rational
expectations and replacement sales. Rand J. Econom. 15 , 336–345.
higher depreciation rate lowers the total price these
Bucovetsky, S., J. Chilton 1986. Concurrent renting and selling in a
consumers are willing to pay, it is still optimal for the durable goods monopoly under threat of entry. Rand J. Econom.
firm to target this group with the ‘‘lower’’ quality car. 17 , 261–278.
Traditional wisdom suggests that the higher quality Bulow, J. 1982. Durable-Goods Monopolist. J. Political Economy 90 (2)
product should be targeted to the higher willingness 314–332.
Business Week 1994. Leasing fever. (February 7) 92–97.
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Coase, R. 1972. Durability and monopoly. J. Law and Econom. 15 (April)
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An important result of our analysis is that we are Connelly, M. 1994. Ford coaches Taurus turn-ins. Automotive News
(August 1) 1.
able to extend the standard results in the literature on
DeGraba, P. 1994. No lease is short enough to solve the time inconsis-
durable goods. In particular, starting with Coase’s tency problem. J. Indus. Econom. 42 361–374.
seminal analysis, it has been well accepted that selling Desai, P.D. Purohit. (1998). Competition in durable goods markets: the
poses particular problems for the durable goods mo- strategic consequences of leasing and selling. Forthcoming Mar-
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strategy. In this paper, we show that the former ar- Feenstra, R. 1988. Gains from trade in differentiated products: Japa-
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11
We thank Dipak Jain, an associate editor, and two anonymous re- Purohit, D. 1992. Exploring the relationship between new and used
viewers for their comments on earlier versions of this paper. We are durable goods: The case of automobiles. Marketing Sci., 11 (2) 154–
also grateful to Jim Anton, Kyle Bagwell, Miguel Villas-Boas and Rich 167.
Staelin for helpful discussions. We thank Tom Kontos and A.D.T. Cor- , R. Staelin 1994. Rentals, sales and buybacks: Managing second-
poration for providing us with the data for our study. ary distribution channels. J. Marketing Res. 31 (3) 325–338.
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Optimal Marketing Strategies
Rechtin, M. 1994. Japanese gamble residuals for share. Automotive Waldman, M. 1996. Planned obsolescence and the R&D decision. Rand
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Tirole, J. 1988. The Theory of Industrial Organization, The MIT Press, 1995a. Autos: New car leases come loaded with options. April
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Working Paper, University of California, Berkeley. 3, B1.
Accepted by Dipak C. Jain; received March 27, 1996. This paper has been with the authors 18 months for 3 revisions.
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