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TEST Questiions

The document contains an evaluation sheet to test quality management system knowledge. It includes multiple choice questions about tools such as fishbone diagrams, histograms, control charts, process mapping and PDCA cycles. The questions cover topics like the purpose of cause-effect diagrams, Pareto charts and defining quality management systems and control charts.

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21 views

TEST Questiions

The document contains an evaluation sheet to test quality management system knowledge. It includes multiple choice questions about tools such as fishbone diagrams, histograms, control charts, process mapping and PDCA cycles. The questions cover topics like the purpose of cause-effect diagrams, Pareto charts and defining quality management systems and control charts.

Uploaded by

ipa.gdhmch
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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EVALUATION SHEET ON QUALITY MANAGEMENT SYSTEMS

Name:
Department:
Date:

Tick (√) the correct answer: d. A tool used to quantify the relationship
between two variables
1. Fishbone diagram is also called as
a. Cause and Effect Diagram
b. Process Mapping 7. What is the purpose of a Cause-effect
c. Scatter Diagram diagram?
d. Histogram a. To track the performance of a process
2. Which of the following is a tool used to over time
quantify the relationship between two b. To identify the root cause of a problem
variables? c. To determine the cost of defects
a. Scatter diagram d. To evaluate customer satisfaction
b. Control chart 8. What is the purpose of a Pareto chart?
c. Pareto chart a. To track the performance of a process
d. Cause-and-effect diagram over time
3. Full form of QMS is b. To identify the root cause of defects
a. Quality Management Standard c. To determine the cost of defects
b. Quality Measurement Standard d. To identify and prioritize the most
c. Quality Measurement System significant sources of a problem
d. Quality Management System 9. What is the definition of a control chart?
4. The PDCA means a. A chart used to identify the root cause of
a. Plan, Develop, Control, Act defects
b. Plan, Do, Check, Act b. A tool used to monitor the performance
c. Plan, Develop, Check, Act of a process over time and determine if a
d. Plan, Do, Control, Act process is in control or out of control.
5. Total Number of Popular Control Tools c. A tool used to quantify the relationship
a. 9 between two variables
b. 8 d. A graph showing the frequency
c. 7 distribution of a data set
d. 6 10. Process Mapping help explain
6. What is the definition of a histogram? a. Process steps and their relationship
a. A graph showing the frequency b. Cost of quality
distribution of a data set c. Customer complaints
b. A chart used to identify the root cause of d. Decision when to investigate a process
defects
c. A tool used to monitor the performance
of a process over time

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