Technical Documentation Improvement -

Process

Operational Engineering
Hitachi Rail Limited Procedure
HRE-OPE-PRO-0035 Issue 1.0

Author
Maintenance Engineer East See Singlepoint
Jamie Veitch
Reviewer
Fleet Engineering Manager See Singlepoint
ECML
Andrew Hopkins
Reviewer
Head of Fleet Engineering See Singlepoint
Midlands and Scotland
Jeff Doherty
Approver
Head of Fleet Engineering See Singlepoint
West
Tom Lendhill
COPYRIGHT
The information in this document is confidential to Hitachi Rail Limited ("the Company'') and the copyright, design right and/or other
intellectual property rights in this document belongs to the Company. All rights conferred by law and by virtue of international
copyright and other conventions are reserved to the company. This document and the information contained therein or any part
thereof must not be reproduced, disclosed or used for purposes other than those for which the prior written consent of the Company
has been given.
This Hitachi Rail Limited document is reviewed, approved and released from Singlepoint electronic document management system's
approval process.
© Hitachi Rail Limited, 2023 HRE-BAS-TEM-0005
UNCONTROLLED WHEN PRINTED
Revision History
Issue Date Detail Author
HRE-OPE-PRO-0035 Issue See Singlepoint First Issue Jamie Veitch
1.0

Distribution List
Site Recipients
All Singlepoint

Referenced Documents
Document Reference Document Title
HRE-OPE-PRO-00011 Maintenance Documentation Creation & Management Procedure

Appendices
Document Reference no. Document Title
None

Forms/ Records
Document Reference no. Document Title
None

Definitions
Term Definition
HRL Hitachi Rail Limited

TDIF Technical Documentation Improvement Form

SRT Scot Rail Trains

WCP West Coast Partnership

HRE-OPE-PRO-0035 Issue 1.0 Page 2 of 9

 Contents

1 PURPOSE ......................................................................................................................................4
2 SCOPE..........................................................................................................................................5
3 ROLES AND RESPONSIBILITIES .....................................................................................................6
3.1 Fleet Engineering Manager 6
3.2 Maintenance Engineer 6
3.3 Allocated Engineer 6
3.4 Duty Shift Managers / Team Leader 6
3.5 Maintenance Staff 6
4 PROCESS FLOW CHART - TDIF.....................................................................................................7
APPENDIX A – FORM QR CODES AND LINKS .................................................................................8
APPENDIX B – REGISTERS QR CODES AND LINKS ..........................................................................9

HRE-OPE-PRO-0035 Issue 1.0 Page 3 of 9

1 Purpose
The purpose of this Procedure is to describe the process that Operations staff can feedback Technical
Document improvement suggestions to the Service & Maintenance Engineering teams.
This will provide a key mechanism by which the effectiveness and efficiency of the Technical
Documentation can be continuously improved.

HRE-OPE-PRO-0035 Issue 1.0 Page 4 of 9

2 Scope
This Procedure is applicable to all parties involved in the maintenance of HRL rolling stock.

Note - (This is with the exception of the Class 395 fleet which follows MMIF process HRE-ASH-QSE-PRO-
00036).

Continuous improvement submissions for Technical Documentation are to be submitted through this
process.
TDIF - Technical Documentation Improvement Form
This form is to be submitted when maintenance teams identify errors or improvement suggestions related
to technical documentation see QR codes and links to forms in APPENDIX A.
TDIF Register
Once a TDIF is submitted the information is automatically populated into a register where the submission is
also automatically given an identification number. To view the register or to track progress of any
submissions see QR codes and links in APPENDIX B.

HRE-OPE-PRO-0035 Issue 1.0 Page 5 of 9

3 Roles and Responsibilities

3.1 Fleet Engineering Manager

Accountable for the implementation, maintenance and monitoring the effectiveness of this
procedure

3.2 Maintenance Engineer

Allocating an Engineer to each TDIF
Allocating priority to TDIF

3.3 Allocated Engineer

Responsible for assessing TDIF and evaluating whether further action is warranted
Responsible for providing initial feedback for engineering TDIF to the originator as to whether further
action will be taken
Responsible for ensuring that the sufficient consultation is carried out to ensure that the proposed
change is acceptable to all locations
Responsible for implementing the required solution

3.4 Duty Shift Managers / Team Leader

Responsible for ensuring that maintenance staff are aware of the process and are encouraged to
provide feedback via this procedure
Allocating the maintenance personnel to support the TDIF
Responsible for ensuring that sufficient consultation is carried out to ensure that the proposed
change is acceptable to all locations

3.5 Maintenance Staff

Responsible for completing and submitting a TDIF when potential errors with, or improvements in
maintenance technical documentation are identified

HRE-OPE-PRO-0035 Issue 1.0 Page 6 of 9

4 Process Flow Chart - TDIF

HRE-OPE-PRO-0035 Issue 1.0 Page 7 of 9

APPENDIX A – Form QR codes and Links
TDIF
Below table for relevant form link or QR code:

Region Form Link

East East Form

West West Form

SRT SRT Form

WCP WCP Form

HRE-OPE-PRO-0035 Issue 1.0 Page 8 of 9

APPENDIX B – Registers QR codes and Links
TDIF Register
Different TDIF registers are allocated for regions and fleets see below table for relevant register link or QR
code.

Region Register Link

East EAST TDIF Register

West WEST TDIF Register

SRT SRT TDIF Register

WCP WCP TDIF Register

HRE-OPE-PRO-0035 Issue 1.0 Page 9 of 9