NBDVR312G - Instruction Manual (English R3)
NBDVR312G - Instruction Manual (English R3)
Basic operation.
The iN-CAR CAM is set to record video seamlessly, in files of just 3 minutes in length. This means
that each video file is a manageable size should you need to download and send to your insurance
company etc. Eventually your MicroSD card will fill up with video files but don't worry, the camera
automatically deletes the oldest file to make space for new recordings. This way you never run out of
space and have plenty of driving historical evidence saved.
Please check the firmware version of the Dash Cam, the version can be found in the set up menu
under System Info. The latest versions are available to download from our website, where you can
download ad update when necessary.
Typically a 16Gb card will store the last 120 minutes of driving footage.
Automatic Start / Stop Technology. The iN-CAR CAM senses power supplied to the cigarette lighter
socket as soon as the vehicle ignition is turned on and will start to record automatically.
When the ignition is turned off, the iN-CAR CAM will perform an automatic shutdown process.
1.1 Position the iN-CAR CAM in the centre of the windscreen and ideally behind the rear view
mirror so it is not a distraction to the driver.
1.2 Reduce the amount of sky in the picture, by angling the view of the camera towards the road.
Too much sky will make the road appear darker due to the automatic exposure compensation.
1.3 Remove unnecessary items from your dashboard. If objects are placed on your dashboard
these can cause reflections to be seen on the windscreen and these reflections may be
captured during recording.
1.4 To improve dash board glare, a Nextbase Reflection free lens can be purchased.
2.1 Periodically reformat the memory card. Every 2-3 weeks we recommend that you reformat
the memory card. This will wipe any files from the card and set it up afresh for continued use
with your iN-CAR CAM.
Of course, you should only do this AFTER you've downloaded any files from the card that you
may want to keep, as formatting the card will remove all content.
2.1 Format your memory card using the iN-CAR CAM. This will make sure that the card is
structured specifically for your camera. Press MENU twice and choose the Format Card
option. Follow the on-screen instructions accordingly.
2.2 Switch off the iN-CAR CAM before removing the SD memory card, to prevent the chance
of damage being caused to the memory card or the files stored upon it, turn OFF the
iN-CAR CAM before removing or inserting the memory card.
03
TABLE OF CONTENTS
PRECAUTIONS ............................................................................................................. 05
PC CONNECTION ......................................................................................................... 34
TV CONNECTION ......................................................................................................... 35
04
PRECAUTIONS
Please read this manual carefully before operation and keep it for future reference. It will be helpful
should you encounter any operational problem.
WARNING: Do not expose this product to rain, moisture or water under any circumstances, doing
so may result in the risk of electric shock or fire.
CAUTION: To reduce the risk of electric shock, do not perform any servicing other than that
contained in the instruction manual unless you are qualified to do so.
Have the unit serviced by a qualified service technician if;
The Unit has been exposed to rain or water.
The unit does not seem to operate normally.
The unit exhibits a marked change in performance.
CHOKING Some Products may contain components that are small enough to be swallowed.
HAZARD: Please keep out of reach of children.
LCD: A Liquid Crystal Display (LCD) screen is a multilayer complex component, containing
691,200 pixels. Pixels can however fail during normal product life. 1 pixel = 0.0001%
failure rate, and one pixel failure per year of operation is considered normal and not
a cause for concern.
WEEE: Disposal of Waste Electrical and Electronic Equipment and/or Battery by users
in private households in the European Union.
This symbol on the product or on the packaging indicates that this cannot be disposed
of as household waste. You must dispose of your waste equipment and/or battery by
handing it over to the applicable take-back scheme for the recycling of electronic
equipment and/or batteries. For more information please contact your local household
waste disposal office.
05
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
• This appliance and its antenna must not be co-located or operated conjunction with any other
antenna or transmitter.
• A minimum separation distance of 20cm must be maintained between the antenna and the person
for this appliance to satisfy the RF exposure requirements.
FCC CAUTION:
Any changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
06
FCC - SUPPLIER'S DECLARATION OF CONFORMITY STATEMENT
SUPPLIER'S DECLARATION OF CONFORMITY
(47 CFR Section 2.906).
Hereby, Declare that the essential requirements set out in the 47 CFR Sections 2.906 of FCC, have
been fully fulfilled on our product with indication below:
1. Applicant's Info
Company Name: Portable Multimedia Ltd
Mailing Address: Unit 2, Caerphilly Business Park, Van Road, Caerphilly. CF83 3ED. UK
Contact: Graham Lambert
Tel: +44 02920 866429
Email Address: [email protected]
2. Product Info
Product Name: Dash Cam
Model No.: NBDVR312G
Brand Name: Nextbase
3. Applied Standard
Standards
E-CFR Title 47 Part 15 Subpart B—Unintentional Radiators: 2017
07
FCC - SUPPLIER'S DECLARATION OF CONFORMITY STATEMENT
SUPPLIER'S DECLARATION OF CONFORMITY CONTINUED
5. FCC Marking
7. Applicant's Authorization
Company Name: Portable Multimedia Ltd
Mailing Address: Unit 2, Caerphilly Business Park, Van Road, Caerphilly. CF83 3ED. UK
Contact person: Graham Lambert
Signature:
Email Address: [email protected]
Tel: +44 02920 866429
Date: 14th May 2018
08
PRODUCT SPECIFICATION
Lens -
Type / Angle / Aperture 6G / 140° / F1.8
Mac is a registered trademarks of Apple Inc. in the United States and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
© 2015 Google Inc. All rights reserved. Google Maps™ mapping service is a trademark of Google Inc.
Exmor R is a trademark of Sony Corporation.
STARVIS is a trademark of Sony Corporation.
microSD™ and the microSD logo are trademarks of SD-3C, LLC.
Other trademarks and trade names are those of their respective owners.
09
PACKAGE CONTENTS
Please check the contents of your iN-CAR CAM product.
iN-CAR CAM Powered GPS Mount Car Power Cable USB Cable
PRODUCT FEATURES
Thank you for purchasing this NEXTBASE iN-CAR CAM product, in this section we will outline some
of the features available with this dash cam.
GPS Logger
GPS co-ordinates, date and time are recorded, the journey can then be viewed using the supplied
Windows & Mac playback software.
The software is also available to download from www.nextbase.com
Parking Mode
The iN-CAR CAM turns on automatically to record 30 seconds of video, when physical movement
of your vehicle is detected.
10
POWERED GPS MOUNT
Please see below to identify the parts of the supplied powered mount.
1
4
1. Locking lever
The locking lever is used to attach and release the window mount to your vehicles windscreen.
Pull the lever down to prepare the window mount for use. Once the mount is firmly upon the
windscreen (in a suitable location) push the lever to lock the mount in place.
2. Locking ring
Loosen the locking ring to adjust the iN-CAR CAM position if required, remembering to
re-tighten before use.
3. DC-IN socket
Connect the supplied car power cable here.
4. Suction cup
This is used to attach and release the window mount to your vehicles windscreen.
Affix to a clear piece of windscreen where there is no paint effect applied.
11
CAMERA - PARTS & CONTROLS
Please see below to identify the parts and controls of your iN-CAR CAM.
Front:
2. Camera lens
Wide Angle 140°, 6 Element glass lens for optimum picture quality.
3. Speaker
Integral speaker for audio playback directly from the iN-CAR CAM.
12
CAMERA - PARTS & CONTROLS (CONTD.)
Back:
12
11 10 9 8 7 6 5
4. Screen
2.7' LCD colour screen for the viewing of recorded files on the iN-CAR CAM.
6. Menu button
Press to open the menu within current mode, press twice to open the general settings.
Screen Off:
Press to turn off / on the screen, only available whilst in video mode.
8. Record / OK button
Record:
Press to start or stop a recording when in video mode, or take a photo when in photo mode.
OK:
Press to confirm selection when in menus.
13
CAMERA - PARTS & CONTROLS (CONTD.)
Back continued:
12
11 10 9 8 7 6 5
Microphone Off:
Press to turn off / on the microphone (audio recording), only available whilst in video mode.
Screen capture:
Whilst recording press to save a screen capture of the current frame.
14
CAMERA - PARTS & CONTROLS (CONTD.)
Top:
13 14
Note:
- Normally the Car power cable is connected to the powered mount when in use, not directly
to this socket.
Sides:
16
15 17
17. Microphone
Integral microphone for audio recording.
15
IN VEHICLE INSTALLATION
Please follow the instructions below for first-time installation of the iN-CAR CAM. For day to day use
simply remove the camera from the mount as required.
Note:
- Use the edge of a small coin (or similar object) to push the memory card in place if required.
Take care that card has 'clicked' into place, a second push inwards will release the memory
card.
- Do not remove or insert the memory card when the iN-CAR CAM is turned on. This may
damage the memory card.
To remove the dust cover, slide it forwards away from the LCD screen of the iN-CAR CAM.
Note:
- If the iN-CAR CAM is not to be used for a period of time please replace the dust cover to
help keep the metal contacts free of dust or other contaminants.
16
IN VEHICLE INSTALLATION (CONTD.)
3. Attach the mount to the iN-CAR CAM
Slide the iN-CAR CAM onto the mount. Once attached magnets within the mount will hold the
two parts together.
Select a suitable position for the mount and clean the windscreen with a dry / clean cloth to
achieve a good contact between the glass and suction cup.
Release the locking lever of the mount by pulling down and then whilst holding the suction
cup onto the glass push the lever up to secure the mount to the windscreen.
Note:
- Choose a smooth glass area without painted effect.
- Please ensure that once mounted the iN-CAR CAM will be located within the area of the
vehicles windscreen wipers to maintain a clear view during rainfall.
17
IN VEHICLE INSTALLATION (CONTD.)
5. Connect car power cable
Connect the supplied car power cable to DC-IN socket of the mount.
Plug the power cable into the 12-24Vdc outlet of your vehicle.
Should your vehicle not have a 12-24Vdc outlet, but does have a 5Vdc USB Outlet, this can be
used instead. Connect the USB cable supplied with your iN-CAR CAM in place of the cigarette
power cable.
Ensure you connect the USB cable to the Powered mount only, NOT directly to the camera
when using in–car
Note:
- Do NOT wire the iN-CAR CAM directly to a 12V supply by cutting the cigarette plug
off the end of the cable, or permanent damage will result.
- A Nextbase hardwire kit is available from your retailer. This connects directly to the
vehicle fusebox and hence leaves your cigarette socket available for Phone / Sat Nav
charging. The Nextbase hardwire kit includes the necessary 12-24VDC to 5Vdc
convertor and a vehicle battery protection circuit.
18
IN VEHICLE INSTALLATION (CONTD.)
Please read and follow the notes below for the safe operation of your iN-CAR CAM within your
vehicle.
As per the installation instructions, you must install the iN-CAR CAM so it does NOT obstruct the
drivers view of the road, preferably on the passenger side of the vehicle and behind the rear view
mirror. Whilst the iN-CAR CAM clearly needs to view through the windscreen in an area swept by the
windscreen wipers, the iN-CAR CAM should be installed so as not to intrude significantly within the
wiped area. A 40mm intrusion into the green wiped area is the maximum permitted by law.
Do NOT mount the iN-CAR CAM in front of the driver, as depicted by the red area in the above
illustration.
When installing the iN-CAR CAM in a vehicle, always place the device securely against the
windscreen and where possible conceal the power cable under trim. Make sure that the iN-CAR CAM
power cable does not interfere with the drivers operating controls, such as the steering wheel, pedals
or gear levers.
Do NOT mount the iN-CAR CAM in front of an airbag field of deployment or in a position to obscure
any mirrors.
Clean the windscreen at the point of location, prior to fitting the iN-CAR CAM, also, applying some
moisture to the suction cup may be beneficial, to ensure absolute adhesion.
It is recommended NOT to operate the iN-CAR CAM whilst driving. The automatic Start-Stop
technology incorporated within the device negates any need to operate the controls whilst driving.
Adjust any settings or review recordings whilst stationery, not whilst driving.
After the preliminary SETUP has been carried out upon the iN-CAR CAM, adjust the Screen Saver
setting to 1 minute, this will blank the screen automatically shortly after starting the vehicle and
therefore the screen will NOT be a distraction in any way to the driver.
19
FIRST TIME USE
To ensure the set up of this Dash Cam is as quick and simple as possible, there is an easy to follow
‘First Time Use’ menu.
This menu is used to set your preferred Language, Country (this defines your time zone) and speed
units.
3) After the Dash Cams settings have been reset, by using the ‘Defaults Settings’ option
within the Setup Menu.
Simply follow the on screen instructions to select the Language, Country and Speed Units.
The settings that influence the displayed time & date will be applied upon receiving a GPS connection.
Note:
- Whilst the First Time Use menus adjust the settings within the Dash Cam, the settings can still be
adjusted thereafter, by using the normal Setup Menu options. Changing country location is one
such example of a change you could make, after the First Time Use setup.
20
VIDEO MODE
The key below explains the various information displayed on the screen when your iN-CAR CAM is in
Video mode, some icons will only be displayed once the relevant function has been selected within
the Video menu, as described below.
1 2 3 4 5 6 7
16:04:37 14/10/2017
13 12 11 10 9
The default settings within the iN-CAR CAM have been set to allow you to use the iN-CAR CAM
without the need to change any settings.
See the next page for video menu settings, should you want to make any adjustments however.
21
VIDEO MODE (CONTD.)
Video Menu
The Video Menu is accessed by pressing the MENU button whilst in video mode.
Video Menu
Resolution
Exposure
Audio Recording
Video Length
Number / Licence Plate
MENU Back OK Enter
The default settings have been carefully selected to allow you to use the iN-CAR CAM without the
need to change any settings. However, should you wish to change a setting then please see below.
Use the up and down buttons to highlight the function that you’d like to change and press the OK
button to enter the settings sub-menu.
Once in the submenu, use the up and down buttons to highlight the required setting and then press
OK to confirm your selection and return to the Video Menu.
Note:
- Menus are not accessible whilst the iN-CAR CAM is recording.
1. Resolution
Select recording resolution, this will increase or decrease the quality of the recorded video.
2. Exposure
Adjust exposure level for different light conditions.
3. Audio Recording
Turn On / Off the microphone.
22
VIDEO MODE (CONTD.)
Continued from previous page.
Video Menu
Resolution
Video Length
Parking
ExposureMode
Audio&Recording
Time Date Stamp
Video Length
Speed Stamp
MENU Back OK Enter
5. Video Length
Select the duration of the individual recorded video files. The iN-CAR CAM will continue
recording, filling the memory card. When the memory card becomes full, the oldest file will be
automatically deleted to make space for the new recording.
Note:
- Protected files will never be deleted.
6. Parking Mode
When Parking Mode has been turned on, the iN-CAR CAM enters standby mode when the
12Vdc supply has been turned OFF (typically removing your ignition key).
The iN-CAR CAM will also enter standby mode if no physical movement is detected for 3
minutes, this is designed to allow use of a permanent 12Vdc supply, i.e hard-wire kit.
Should physical movement of the vehicle be detected, the iN-CAR CAM will power on and
start recording a 2 minute protected video. If no further physical movement is detected then
the iN-CAR CAM will return to standby mode, if physical movement is detected subsequently,
then the camera will continue to record normally, i.e. driving once more.
8. Speed Stamp
Turn On / Off the time and date stamp shown on recorded files.
23
VIDEO MODE (CONTD.)
Continued from previous page.
Video Menu
Resolution
GPS Location Stamp
Model Number Stamp
Exposure
Audio
G Sensor
Recording
Video Length
MENU Back OK Enter
11. G Sensor
Turn Off or adjust the sensitivity of the built in G Sensor. The G Sensor detects forces which
will automatically protect the current recording in event of a collision.
Note:
- Within the Setup Menu which is accessed by pressing the MENU button twice, there is
a ‘Default Setting’ option to allow you to reset the iN-CAR CAM to the factory defaults,
if required.
24
PHOTO MODE
Press the MODE button to select Photo mode.
The key below explains the information displayed on the screen when your iN-CAR CAM is in Photo
mode.
1 2
16:04:37 14/10/2017
6 5 4 3
25
PHOTO MODE (CONTD.)
Photo Menu
The Photo Menu is accessed by pressing the MENU button whilst in photo mode.
Video Menu
Photo
Resolution
Exposure
Exposure
Time & Date Stamp
Audio Recording
Video Length
MENU Back OK Enter
The default settings have been carefully selected to allow you to use the iN-CAR CAM without the
need to change any settings. However, should you wish to change a setting then please see below.
Use the up and down buttons to highlight the function that you’d like to change and press the OK
button to enter the settings sub-menu.
Once in the submenu, use the up and down buttons to highlight the required setting and then press
OK to confirm your selection and return to the Video Menu.
1. Exposure
Adjust exposure level for different light conditions.
Note:
- Within the Setup Menu which is accessed by pressing the MENU button twice, there is
a ‘Default Settings’ option to allow you to reset the iN-CAR CAM to the factory defaults,
if required.
26
PLAYBACK MODE
Press the MODE button to select Playback mode, the last file that was saved to the memory card will
be shown on screen along with the relevant playback controls.
Press the Up or Down buttons to move to the previous or next file respectively.
Dependent on the type of file, the on-screen information and playback functions differ.
Video Files:
170419_102024_001.MOV
1:23
1080P 2
7 23:55:54
10:20:31 3
06/01/2015
14/10/2017 4
6 OK:: // IIII
OK MODE::
MODE ::NEXT
NEXT : PREV
Playback Controls:
Use the DOWN button to select the next file, this is only available once playback
has been stopped.
Use the UP button to select the previous file, this is only available once playback
has been stopped.
27
PLAYBACK MODE (CONTD.)
Photo Files:
170419_102024_001.JPG
1080P
7 23:55:54
10:20:31 2
06/01/2015
14/10/2017 3
6 OK : / II MODE : ::NEXT
NEXT : PREV
5 4
Within Playback mode there are options available to Delete and Protect files, press the
MENU button to access the Playback Menu.
28
PLAYBACK MODE (CONTD.)
Deleting files:
Highlight the Delete Files option and press the OK button.
Playback Menu
Delete Files
Protect Files
Once selected, follow the on screen Once selected, follow the on screen
instructions to delete the current file. instructions to delete all files.
Note:
- Protected files cannot be deleted.
29
PLAYBACK MODE (CONTD.)
Protecting files:
Highlight the Protect Files option and press the OK button.
Playback Menu
Delete Files
Protect Files
Once selected, follow the on screen Once selected, follow the on screen
instructions to Protect the current file instructions to Unprotect the current file.
30
SETUP MENU
Setup Menu
The Setup Menu is accessed by pressing the MENU button twice.
Video Menu
Setup
Resolution
Format SD Card
Exposure
Time & Date
AudioZone
Time Recording
/ DST
Video Length
Language
MENU Back OK Enter
The default settings have been carefully selected to allow you to use the iN-CAR CAM without the
need to change any settings. However, should you wish to change a setting then please see below.
Use the up and down buttons to highlight the function that you’d like to change and press the OK
button to enter the settings sub-menu.
Once in the submenu, use the up and down buttons to highlight the required setting and then press
OK to confirm your selection and return to the Video Menu.
1. Format SD Card
Format the inserted memory card, this will delete all content.
Note:
- For stable performance, it is recommended that you format the memory card every 2-3
weeks.
Of course, you should only do this AFTER you've downloaded any files from the card
that you may want to keep.
The Time Zone / DST options are used should you want to manually select a Time Zone
that falls outside of the available Country options.
4. Language
Select preferred language.
Options: English, Danish, German, Spanish, French, Italian, Dutch, Norwegian, Finnish
and Swedish.
Default Setting: English
31
SETUP MENU (CONTD.)
Continued from previous page.
Video Menu
Setup
Resolution
Country
Exposure
Speed Units
Audio Recording
Screen Saver
Video Length
Device Sounds
MENU Back OK Enter
5. Country
Select your current Country, this will then automatically adjust the Time Zone / DST setting
to your Time Zone, i.e. if France is selected the Time Zone will become GMT +1.
If your required Country is not available, select ‘Other’. This will take you to the
‘Time Zone / DST’ menu, from there you can manually select your Time Zone.
Options: UK & Ireland, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands,
Norway, Poland, Spain, Sweden, USA, Canada, Mexico and Other
Default Setting: UK & Ireland
6. Speed Units
Select whether to record and display speed in KMH or MPH.
7. Screen Saver
Turn on the Screen Saver function to shut down the screen after a chosen period of
inactivity, press any button to re-activate the display.
8. Device Sounds
Turn Off / On the beep sound which is heard when a button is pressed or the device shuts
down. This does NOT mute the startup sound.
32
SETUP MENU (CONTD.)
Continued from previous page.
Video Menu
Setup
Resolution
Auto Power Off
Exposure
System Info
Audio User
Keep Recording
Settings
Default Settings
Video Length
MENU Back OK Enter
The model number and installed Firmware version of your Dash Cam is displayed here.
SD Card Information is provided for the installed SD card within the Dash Cam.
Select OFF in order to clear all user settings and return them to defaults, during the Update
process.
33
PC CONNECTION
Use the supplied USB cable to connect the Dash Cam directly to your PC via the socket,
do NOT connect the USB cable to the Powered Mount.
Once connected the Dash Cam will turn on with three options available, as described below.
- Mass Storage
- Power On
- Update
Use the UP and DOWN buttons to select required function and press OK to confirm selection.
Note:
- The Dash Cam is a ‘read-only’ device, therefore uploading files to the SD card when
in Mass Storage mode is not possible.
Note:
- The Dash Cam is a ‘read-only’ device, therefore uploading files to the SD card when
in Mass Storage mode is not possible.
Note:
- ALWAYS turn Off the Dash Cam before disconnecting from your computer.
Please see details within the NEXTBASE Replay 3 Playback software for more information.
34
TV CONNECTION
The iN-CAR CAM can be connected to external video equipment, such as a television or a monitor
within your vehicle that uses standard RCA inputs.
Connect the AV cable (sold separately) between the iN-CAR CAM and your external device, then
turn on the iN-CAR CAM. The screen on the iN-CAR CAM will be blank as the video image is now
being sent to the external device, the red power LED on the iN-CAR CAM will be lit indicating the
unit is turned on.
Make sure that the iN-CAR CAM battery is charged prior to use, as power is not supplied to the
iN-CAR CAM via the AV cable.
For prolonged use an external power supply may be required, use the supplied USB cable with a
5Vdc/USB adaptor, of the type typically supplied with mobile phones.
Note:
- ENSURE that any external power sources are of the correct 5Vdc output, otherwise damage
will be caused that is not covered under the manufacturer’s warranty.
35
TROUBLE SHOOTING
PROBLEM SOLUTION
Video Image is blurred. Remove the protective lens cover, clean the lens, clean the
windscreen!
I cannot insert the Micro SD card are very small and require delicate use. Align the
Micro SD card. card with the diagram shown upon the iN-CAR CAM and insert the
card until you feel a slight spring resistance. You now need to push
the card, using your finger nail until you hear and feel a small latch.
Release pressure and the card will stay retained within the device.
Use the edge of a small coin if you have difficulty.
I cannot remove the With the card previously installed, you now need to push the card
Micro SD card. further inwards slightly, using your finger nail, until you hear and
feel a small latch.
Use the edge of a small coin if you have difficulty.
Release pressure and the card will spring out sufficiently for you to
take hold of it.
Video files cannot be played. The video files from the iN CAR CAM are in MOV format and may
not be compatible with your PC if suitable playback software is not
installed.
Video file playback is jumpy. Remove the SD card and reformat to remove non-contiguous files.
For best recording use a branded class 10 type (48MB/s) or UHS
type 1 micro SD card of 8 to 128GB recommended size.
PC may not be sufficient for the playback task, try a different PC.
Copy the recorded video files onto the PC / Mac for playback
directly rather than use the iN-CAR CAM as a card reader, as the
USB system on your PC may be too slow for HD video playback..
The sound is not synchronised The Codecs upon your PC may not be compatible or the latest
with video during playback. standard.
Download the latest Codecs from: www.nextbase.com
Video has no sound. Ensure that “Record Audio” setting is turned ON within the
Video Menu.
Photograph is blurred. Hold the camera still whilst taking the photo. Please be aware the
photo is taken around 1 second after the shutter noise is heard.
I can only record a few Change the recording size (Video Length function) to a smaller
minutes of video on my size.
Micro SD card. Increase the size of the MicroSD card. Max 128GB.
Mass Storage or PC Camera The Mass storage function will work on both Windows and Mac.
function does not work. Restart the PC, as this may be required for the necessary driver
to be loaded correctly. Disconnect and reconnect the In-CAR CAM.
Contact NEXTBASE for the required driver.
I cannot save files to the Correct, the iN-CAR CAM is a ‘read-only’ device.
memory card when the It is not recommenced to save files from other sources to the same
iN-CAR CAM is connected to memory that you will use for recording within the iN-CAR CAM, as
my computer under Mass these may have a negative effect on the performance of the
Storage mode. iN-CAR CAM.
The sucker will not stay in Ensure that the protective cover (plastic film) has been removed
place upon my windscreen. from the suction pad.
Moisten the sucker slightly before affixing upon the windscreen.
Ensure that the locking lever is fully closed.
Make sure that the glass is smooth and clean. Do not stick to glass
that has any non-smooth effect or paint whatsoever. Affix to the
glass firmly and then close the locking lever fully.
36
TROUBLE SHOOTING (CONTD.)
PROBLEM SOLUTION
My iN-CAR CAM shuts down Either the battery has gone flat, or there is no power to the
by itself after a while. iN-CAR CAM and the AutoPower Off period has been triggered.
No power to my iN-CAR CAM, The cigarette power cable is not working. Inspect the fuse in the
but it works upon my PC. Car Power plug. Replacement fuse = 2A 32mm type. If the fuse is
found to be blown, inspect the power cable for damage which may
have caused the fuse blow.
The SD card in my Use a good quality branded SD card between 8GB and 128GB
iN-CAR CAM cannot be read. (Class 10 or UHS type 1) and format the card from within the
Setup menu.
I can't delete files on my Check to see if these files are 'protected', if so please follow
SD card within the instructions to 'un-protect'.
iN-CAR CAM.
The screen blanks after a few The screen saver is set to ON. Change settings to OFF if required.
minutes upon my Default setting is off.
iN-CAR CAM.
I get the message “Cluster The SD card has been formatted in another device and the
size wrong. Please format Cluster Size is not compatible. Use the Setup option to re-format
SD card” on screen. the SD card from within the iN-CAR CAM.
The battery will not charge. Ensure the iN-CAR CAM is connected to a reliable power source
and that the supplied Car Power Cable is being used, with the
Green LED lit.
The battery only last 30 The battery will only receive charge when the iN-CAR CAM is
seconds. connected to power, please reconnect the car adaptor and leave
the iN-CAR CAM turned on.
Charging takes approximately 90 minutes and a full charge is
indicated when the BLUE (charging) LED goes out.
The battery only lasts 6 This is normal, the battery design allows the 'Auto Power Off'
minutes. feature to function in event of power loss within the vehicle.
It is not intended as an alternative power source to replace the
supplied car adaptor.
I get the message “Card Error” The SD card has become unusable by the iN-CAR CAM.
on screen. Remove useful files using your PC and then perform a “FORMAT”
upon the SD card from within iN-CAR CAM the Setup Menu.
I get the message “Card Full” The SD card has become full as there may be too many protected
on screen. files which will not be deleted to allow for further recording to take
place. Delete unnecessary files or perform a full FORMAT upon the
SD card from within the iN-CAR CAM Setup Menu.
The AV Out from my Ensure that the AV cable is correct. Use a stereo 2.5mm jack plug
iN-CAR CAM just buzzes on where the tip is the video and the ring is the audio signal.
my TV. Please visit: nextbaseshop.co.uk to purchase the correct
AV Cable (PN: NBDVR-AV-A).
I have turned on 'Parking The iN-CAR CAM will start a recording whenever motion is
Mode' and now can't stop the detected. To turn off Parking Mode firstly shutdown the
recording. iN-CAR CAM and remove the SD card, this will avoid recording
being activated accidentally. Switch the iN-CAR CAM On and
within the Setup Menu, turn off the 'Parking Mode'.
The Dash Cam cannot lock After power on and with the device mounted with clear view of the
onto satellite. sky it may take serveral minutes to find the three satellites required
to achieve a stable signal. Reception can also be affected by
atmospheric conditions and the proximity of buildings / trees
obscuring the sky.
37
TROUBLE SHOOTING (CONTD.)
PROBLEM SOLUTION
When I press the MENU This is normal during recording. Stop the recording before
button nothing happens. pressing the MENU button.
If recording re-starts before you can press MENU, then see
the Parking Mode section above.
Downloading files from This is not a cause for concern, simply go to the settings within
www.nextbase.com Google Chrome and turn off the malicious software protection
using Google Chrome results temporarily to download and install the playback software.
in a Malicious Software Reinstate previous Google Chrome settings thereafter.
message.
Battery only lasts 30 seconds. Take the camera indoors and charge it for 90 minutes, does the
problem persist? If not… the car power supply may be causing
the issue.
Card full and card error Is a branded card that is compatible with loop recording being
message. used?
This issue can occur if a counterfeit, slow or unbranded SD card is
being used.
No mass storage option. Try multiple USB ports and an alternative mini USB cable
(if possible), please ensure it is inserted into the USB port on the
Dash Cam and not into the mount.
Unresolved issues. Reset the iN-CAR CAM to the default settings within the
Setup Menu and try again.
Should the problem persist call the UK helpline (02920) 866429 or
call your local support centre found at www.nextbase.com
Alternatively email: [email protected]
38
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NBDVR312G-IM-ENG-R3