StruxureWare Building Expert - User Interface Guide
StruxureWare Building Expert - User Interface Guide
User Guide
Version 4
TABLE OF CONTENTS
Building Expert Overview 4
Building Expert User Tabs 4
Network 4
Explorer Tab 5
EXPLORER TOOLBAR
EXPLORER SEARCH BAR AND RESULTS SORTING
Configuration Tab 6
CONFIGURATION TOOLBAR 6
Controller Settings 6
Network Settings 6
Ethernet Settings 7
CANbus Settings 7
BACnet Settings 7
SNTP Settings 7
ZigBee Settings 8
OBJECTS 9
Analog Input Configuration 9
Analog Output 10
Analog Value 10
BACnet Configuration 11
Binary Input 12
Binary Output 12
Binary Value 12
Calendar 13
Event 14
Floating Output 14
Lua Program 15
Multi-State Value 16
PID Controller 17
Scheduler 17
Trend 18
VAV Flow 19
DEVICES 19
Adding EnOcean Devices 19
EnOcean Devices 20
Modbus 21
ZigBee 26
Acti9 Smartlink 28
Monitoring 30
SECTION MAP 30
SECTION MAP TOOLBAR 32
SECTION GRID 32
DASHBOARD 33
DASHBOARD TOOLBAR 33
Management 37
Users And Roles 37
Permissions 37
Examples 38
Edit Alert Reference in Section Map 38
Add Balloon to Section Map 38
Add Region to Section Map 39
Configure Room Controller 40
Add EnOcean Device 41
Configure an EM4300 Device 42
Troubleshooting 44
PASSWORD RECOVERY
Appendix A 45
FOREIGN DEVICE REGISTRATION
Appendix B 46
ENOCEAN DEVICES WITH ENOCEAN EQUIPMENT PROFILES
4 | User Guide Building Expert
LOGGING IN
In order to connect to Building Expert, you will need a computer with a standard web browser. The supported browsers are Firefox, Chrome, Inter-
net Explorer and Safari. The MPMs have a static IP address - this means you will need to configure the network settings of your computer to match
the same network settings (IP address, gateway and subnet mask) of the Manager. Please refer to the procedure on the documentation site. The
web server behind Building Expert is available at TCP port 80, which is the standard port for web navigation. This port is usually already available
through corporate firewalls, but it may be necessary to use port forwarding if accessing from a remote location with a public IP address. Verify
with the appropriate IT team if you are unsure.
The first time you login to Building Expert you must create a new password. After entering the new password, you will be automatically logged out
of Building Expert and you must login again using the new password.
Always write down your modified password and store it in a safe place.
Network
Devices tab Displays current Monitor site and de- Manage user roles
shows devices Network of devices. vice activity through and permissions.
connected to your Dashboards, Section
Controller. If your MPM Maps and Section
is configured as a Configuration tab File Manager tab Grids.
Explorer tab
Monitor, this is also allows you to access, allows you to config- allows you to perform
where you will see manipulate, and control ure all system related firmware upgrade
the other MPMs in the data inputs and outputs settings in your MPM. and to import or
network. for your devices. export databases.
Objects
Describe intended
use for Manager
Assign name to
Manager Save changes
You must configure your Manager using Building Expert before you can use it in your deployment solution. After setting configuration parameters
in Building Expert, you can save the configuration settings directly on your Manager. You can also Export an existing database file to use on anoth-
er Manager, or Import an Existing Database File to use on a new Manager.
In the default BE screen, under Node Configuration, you can name a device and specify its purpose in the description box as indicated above.
EXPLORER TAB
EXPLORER TOOLBAR
Add Objects Save Database to Import From File About Change any node Scan for new nodes
such as Analog Inputs/ Flash Import database from displays system and instance number added to the network
Outputs, Events, and Lets you save all pre-existing file performance related lets you change the lets you scan for any
Trends. Object data objects added or information instance number of a new managers at-
can be used to instruct modified by the user. Device tached to the network
Device behavior,
monitor performance,
or send out alerts.
Add Devices Export to File Restart Controller Show Com Log Clean all remote
such as Room export single or lets you monitor data controller information
Controllers, Power multiple objects in a traffic between nodes stored locally
Meters, EnOcean container file on the network Remove all remote
Switches, Relays, and node information in
Thermostats the device list
Right clicking on your Controller under the Devices panel will bring up a contextual menu with the same action as the toolbar.
You are able to search for objects and sort them by ascending and descending order. You have the option to reduce the number of detail (col-
umns) shows about each object in the Explorer tab.
CONFIGURATION TAB
The configuration tab allows you to configure all system-related settings in one place. Note that all these settings are also available as individual
objects under the Explorer tab. This is an overview of the different sections.
CONFIGURATION TOOLBAR
Controller Settings
Every MPM has an on-board Real Time clock (RTC) that can be configured in the Controller Settings. The real time clock is used for scheduling
and data logging.
Network Settings
This is where you can select what networking protocol will be used between Managers, whether it’s ZigBee, CANbus or UDP (IP). By default, all
communication protocols are enabled. For all protocols, you must configure a Manager in Passive Mode or Monitor Mode. Only one Manager
should be configured in Monitor Mode and all other nodes should be set to Passive Mode. Adding more than one monitor node on a network is not
supported.
The UDP protocol uses the Ethernet port CANbus is a wired RS-485 protocol ZigBee is a wireless mesh network
on the MPM in order to communicate to used to connect MPMs in a daisy- that can be used to network multiple
other devices. Note that each MPM must chain. Make sure to follow the wiring MPMs together. One MPM must be
be connected to an Ethernet switch and termination guidelines. set as a ZigBee coordinator and the
and have a unique IP address. They others must be set as ZigBee routers.
must also be part of the same network These settings are accessible in the
subnet. ZigBee settings (ZBC1) object.
Under each networking protocol, you have the ability to configure the Property Cast period. This is the amount of time between each communi-
cation from the passive node back to the monitor. Only values that have changed value since last transmission will be sent. Note that this setting
is only pertinent on a passive node – changing the property cast period on a monitor node has no benefit as a monitor node does not report to
another monitor.
Ethernet Settings
The Ethernet Settings let you assign a unique address to your Manager according to the following (Please verify with the Network administrator of
the facility):
CANbus Settings
The electrical characteristics of the CANbus cable restrict the cable length according to the selected bit rate. As a general rule, you can use
cabling up to 820 feet (250 meters) with the baud rate of 250 kbit/s.
In order for the CANbus network to operate, 249 ohm electrical resistors MUST be placed at both ends of the daisy-chain. See deployment
guidelines for more information.
BACnet Settings
SNTP Settings
SNTP Settings: SNTP allows the synchronization of the date and time
of the Manager with the date and time of a selected local or external
server. You can use the default settings or any IP / host name of a
local server. SNTP is dependent on the connectivity of the manager
to the remote server, as a result you must ensure that the network
topology allows connectivity between the manager and the SNTP
server, either through the Internet or the local area network (LAN) if
using a local server.
ZigBee Settings
ZigBee settings let you configure your Manager as either a Coordinator or a Router.
Coordinator Router
The Coordinator creates a unique network for other devic- MPMs that are set as ZigBee routers will attempt to join the net-
es to join. By definition, each ZigBee network must have a work defined in the properties. By definition a ZigBee router will
coordinator. Each coordinator will translate into one ZigBee also re-route packets to its neighbors, acting as a data repeater.
network. For a network to be unique, the following properties
must be different between all networks:
- Channel
- Extended Network ID
- PAN ID (Short Network ID)
OBJECTS
An Object is a location on the Controller’s memory with a value referenced by an identifier. In Building Expert, Objects can be a variable, function.
or data structure. In relational management, Objects are associated with Analog Values, Events, Trend Logs, Schedules, Calendars, Multi-state
Values, etc, in a relational database, or an association between data and a database entity.
Analog Input Configuration allows any Analog Input to be converted from Volts or Ohms to other values using a
given conversion table. Also, many Analog Input Objects can be linked to the same Analog Input Configuration
Object.
The Analog Input Configuration (AIC) will read a value from a physical device connected to one of the Analog
Inputs of the Manager, whether in Ohms or Volts, and translate the value into another unit, like temperature, PPM
concentration, etc.
Also, many Analog Input Objects can be linked to the same Analog Input Configuration Object.
AIC1 to AIC10 are blank templates, allowing you to enter a custom scale with as many points as required.
AIC11 to AIC20 are pre-configured for the most common thermistor types:
Analog Output
An Analog Output is a measurable electrical signal with a defined range that is generated
by a Controller and sent to a Device. Changes in the Analog Output cause changes in the
Device.
Analog outputs can be used to control any external wired device which uses a controlled
voltage input in order to operate. The output voltage can be set between 0 and 12 VDC.
The MPM has 4 Analog Outputs (AO1-AO4).
Controller output digital to analog circuitry is typically limited to a single range of voltage or current, such that output transducers are required to
provide an output signal that is compatible with controlled devices using something other than the controller’s standard signal.
Analog Value
An Analog Value represents any signal processing conducted on analog signals by analog
means. Analog indicates the value is mathematically represented as a set of continuous
values. Analog values are typically represented as a voltage, electric current, or electric
charge around components in the electronic devices.
Analog Values are virtual points that are not attached to a physical input or output on the
MPM. They are used as placeholders for variables or mapped to remote devices
(room controller, relays, etc). These points are very useful to give control by a user over certain parameters, whether through a dashboard or by
interfacing with a control script. You can manually add up to 100 Analog Values in the main object list. If you need more, you can add one or more
“Value Bank” (see Value Bank section on page 24 for more information).
Building Expert allows you to set the Units you want to use in your project.
BACnet Configuration
The BBMD IP address is not the internal network address of BBMD unless Device is directly visible from network where MPM is connected.
a. In the Registration Status field, ensure Registered shows. Building Expert shows this message if IP address entered for BBMD is correct for
MPM.
b. In the Registration Status field, Building Expert shows Not registered(-1) if IP address entered is not correct. Verify IP address is correct for
BBMD and click Save.
c. In the Registration Status field, Building Expert shows Registration refused if IP address is correct but there is no BBMD Object on file for that
IP address. Contact Administrator of Automation Server to resolve issue.
The MPM is now successfully registered as a Foreign Device with BBMD and can be managed remotely through that Device.
Binary Input
The Binary Input describes an input scheme in which there are only two possible values for
each digit: 0 and 1. A Binary Input can also refer to any digital encoding/decoding system
in which there are exactly two possible states.
The Binary Input is a physical connection between the Manager and an external device.
The Binary Input can be used to measure supply power (volts) or resistance (ohms). By de-
fault the Binary Input is set to measure input voltage. To use the Binary Input in Ohms, you
must add the Analog Input object using Building Expert and set the value to Ohms before
you can use the Binary Input Object.
A Binary Input will be toggled to a value of 1 or 0 depending on the input conditions. Binary Inputs are physically connected to their parent Analog
Input. For example, on the MPM BI1 is using the same terminals as AI1. If using a dry contact, make sure the associated AI is configured in Ohms
then the Binary Input will be set to 1 if the input resistance is lower than 10kOhm. If configured in Volts, the Binary Input will be set to 1 whenever a
voltage of 2.5 volts or more is detected. The MPM has 6 inputs which can be used either as Analog or Binary (BI1-BI6)
Binary Output
Binary Outputs are dry contact connections which can be toggled to a closed or open
state by toggling the associated property between 0 and 1. If a voltage output is needed,
in-line voltage can be fed from the 24V power supply or the dedicated 15VDC output. The
MPM has 2 Binary Outputs (BO1 and BO2).
In Building Expert, you must set the value of the Binary Output as either 0 or 1.
Binary Value
Binary Values are virtual points used to store a value of 0 or 1. The MPM can store 100 Bi-
nary Values in the main object list. If you need more, you can add a Value Bank (see Value
Bank section for more info).
Calendar
The Calendar shows the days, weeks, and months of a year to allow you to create a list or
schedule of events or activities occurring at different times throughout the year. Building
Expert lets you set your calendar to perform actions for a single occurrence, a date range,
or a recurrence of dates. You can set one or more Calendar events to a single Calendar in
your project. You can also add more than one Calendar to your project.
The Calendar shows as inactive when you first instantiate it into your project. You
must set a day or range of dates to make your Calendar active.
Building Expert lets you set your Calendar to force an event for a specific day, date range
or recurrence event. Each Calendar entry gets added to a single Calendar unless you
add another Calendar to your project.
Navigate to the
Scheduler object
Event
Events are attached to Objects already assigned in your project. As well, the Event State can be set to an upper and lower limit which causes the
Event to happen, or not happen, depending on User settings. You can also attach a time delay to any Event or have Event information, such as last
Normal or last Non-Normal occurrences. You can add several Events to your project and you can assign more than one Event to a single Object.
You can add up to 20 Events in your MPM. (EV1-EV20)
Save changes
Floating Output
A Floating Output is a fully isolated Object and may be referenced as either positive or
negative by the user. The Floating Output Object allows control of a single drive-open/drive-
close Actuator through the use of two specified Objects.
The Floating Output object is used to drive actuator motors. The object can be used with
floating outputs if using a remote actuator - in this case some parameters like the drive
time and minimum off / on time have to be defined. When using the MPM-VA, the embed-
ded actuator communicates using the digital MP bus connection. This technology allows
a very precise and accurate control over the position of the actuator by directly providing
a position setpoint. The value of the object itself will represent the current position of the
actuator. There are 2 Floating Output objects available (FLO1 and FLO2).
Outputs that are not Floating Outputs share a common return and are referenced to one another.
A Floating Actuator states the actuator is receiving two discrete commands, an open or a close. The commands are ON/OFF (open/closed) and
uses the timing of the Actuator to set the correct position. For example, if it needs to be at 20% open and the Actuator is set for 90 seconds, then
from the full closed position it sends an open command for 18 seconds based on the following formula: 90 seconds x 20% = 18 seconds.
Save changes
Setpoint percentage
(value must be between
0 - 100)
If Using MP Actuator, in addition to setting a Setpoint % of damper position, you must select objects to assign to the Open and Close
Variable Reference fields.
Lua Program
Lua is a simple, quick, lightweight, embeddable scripting language embedded within each
controller. To configure end- devices using Lua requires some programming knowledge. A
general overview of Lua programming is provided in the Lua Programming Guide, along
with some examples of how various end-devices can be configured for specific needs.
Lua4C extensions have been developed to simplify building automation scripting on Smart-
Struxure™ Lite Managers. With easy syntax and structure there is no need to define the
data type. Lua scripts let you automate control sequences for any device connected to a
Manager via the analog/digital I/Os, CANbus, ZigBee or EnOcean interface.
You can add a total of 8 PG objects per device with maximum size of 64kB per PG. The 8 PG objects could be a mix of Lua scripts and
Graphical Block Programs.
If you want to write a new script, or edit an existing one select the Edit button on the Lua Object toolbar. The below window will open and you can
make the necessary modifications.
Search bar
Multi-State Value
Multi-State values are objects which have only one present value but can hold many
possible states. For example, a multi-state value can be used for seasons (winter, spring,
summer, fall) The MPM can hold up to 10 Multi-State values (MV1-MV10).
PID Controller
The PID Controller algorithm involves three separate constant parameters, proportional,
integral, and derivative values, and interprets in terms of time according to the following:
The weighted sum of these three actions is used to adjust the process via a control element such as the position of a control valve, damper, or
power supplied to a heating element.
PID Controllers are used to control any procedure with a measurable output (controlled variable), a desired value for that output (setpoint), and an
input to the process (manipulated variable) that affects the relevant output. Managers, using a PID Control Loop, can regulate temperature, pres-
sure, flow rate, speed and other similar variable measurements. In addition, you can adjust and fine-tune the constants of a PID controller loop to
meet your particular device control requirements.
The band is the difference the input must change for the output PID
loop to make a full change. The Proportional Deadband is a signal
range (or band) where no action occurs. It is used in Managers to
prevent oscillation or repeated on/off cycles. If the Input falls inside the
deadband, the output of the PID stays at its last value.
The Reset Rate removes any offset by correcting and bringing the
measured Input equal to the Setpoint value. The Reset Rate adjusts as
quickly as the PID Loop does and is defined as the amount of change
occurring in the Bias each minute. The Reset Band is the signal range
around the Setpoint whereby the oscillation is bounded and the
resultant units are the same as the input.
Scheduler
This object lets you specify the days/times for your schedule of operations. Refer to
Scheduler objects inside Lua programs to create weekly operation cycles.
Parameter Description
Value Current value of this Scheduler object.
Exception Value Value applied when the Exception Calendar override is active.
Exception Calendar Calendar object that defines exceptions to the normal schedule of events.
Default Value Value of the Scheduler object when the current time doesn’t overlap with an event.
Using the left mouse button, click and drag in the Scheduler grid to cre-
ate a new scheduled event. Alternatively, double click on the grid in the
row that corresponds to the correct day. This opens the Edit event win-
dow, where the value of the event can be entered, and the start and end
times for the event can either be typed in, or selected from a drop-down
menu based on 15 minute increments. Double clicking on an existing
event opens the same window, allowing that event to be modified.
This table shows a list of all available objects on the MPM. Any object • The value of an event can be any positive integer.
selected in the table will take its value from the events during the sched- • Events with the same value will be the same color.
uled period when the event is active, and will take the default value when • Each event with a different value will have its own
no event is active. This is usually done to control occupancy settings for individual color.
functions like lighting and HVAC.
Right click on an event and select Delete event in order to remove unwanted schedule events.
Trend
Trend Logs objects are mapped to an existing object in the MPM (i.e. analog input, binary
output, etc) and will make regular measurements in order to display the values on a graph.
The log interval will dictate how frequently the TL object should capture data from the associated point. The buffer size is the amount of points that
will be represented on the graphic. Note that the MPM automatically stores all the information buffered in each trend log into a CSV file which is
stored on the local memory of the MPM. The file can be access at the following URL: http://ip_address/root/data/trend.csv
VAV Flow
Variable Air Volume (VAV) systems operate by maintaining a desired air volume mainly by
modulating a damper in the air duct. The damper will modulate based on various inputs,
but mainly try to maintain a certain flow in the system based on the measurements by the
pressure sensor. The VAV Flow (PFC1) object is used to convert the pressure reading into
air flow reading. The PFC object can be configured to measure this flow of air with the
following three methods:
- Kf
The Kf factor is a constant used in the conversion of pressure to velocity and is usually known by VAV box manufacturers. If the value is not
known, the below formula can be used.
The Kf factor represents the flow (Q, in cfm) for a measured dP on the flow ring of 1 Pascal (Pa). The flow sensor on the MPM (represented by
Analog Input 21 - AI21) measures dP in inches of water column (in w.c.). With a conversion of 1 in w.c. = 250 Pa, we obtain this formula:
- Kv
The Kv method can be employed if the size and shape of the VAV box and corresponding air duct are known.
- Pitot
The measurement can also be performed with a pitot tube.
DEVICES
A Device in the context of Building Expert is a hardware specifically designed to provide monitoring, power consumption, or room comfort control.
Devices are added directly from Building Expert. The Add Device icon on the toolbar opens a new window allowing you to add any Device to your
project.
You can only add a maximum of 49 Devices to each MPM. This limitation applies to adding either 49 of the same Device type, or, a combination of
several Device types.
All interoperable EnOcean enabled devices must be declared compliant to unique EnOcean Equipment Profiles (EEP). Profile declaration
is provided by the vendor in line with the Certification Specification of the EnOcean Alliance. The EEP is a unique identifier that describes
the functionality of an EnOcean device. It is represented by a series of numbers and letters (eg. A5-04-01).
Telegrams
To establish communication between EnOcean Devices and a Manager, a standard ‘teach-in’ procedure is required as the Manager must know
which type of EnOcean Device a message is originating from. The EnOcean Device informs the Manager, during the teach-in procedure, about
its characteristics. Each EnOcean Device transmits a telegram containing the Sender-ID during the teach-in process, which is used to uniquely
identify an EnOcean device.
EnOcean Devices
Keycard switches are typically used to activate the electrical devices in a hotel room once
the occupant inserts a card in the device. The MPM supports the keycard switches with
the EEP (EnOcean Equipment Profile) F6-04-01. Once paired with the MPM, inserting or
removing the card will toggle the associated object between a value of 0 or 1. This binary
status can then be used in a control sequence or for monitoring purposes.
EnOcean light sensors will periodically send the measured light level in an area. When paired with an MPM, the light level received will be stored
in the associated object and can then be used in a control sequence or for monitoring purposes. The MPM supports light sensors with the EEP
A5-06-01.
EnOcean motion sensors (also called occupancy sensors) will send messages to the MPM whenever presence is detected. The state will be
stored in the corresponding object and can then be used in a control sequence or for monitoring purposes. The MPM supports the motion
sensors with the EEP A5-07-01.
EnOcean Relay
Since the MPM can talk to multiple relays, it needs to use a different ID for each one.
This is done by changing the Transmitter ID parameter in the properties of the EnOcean Relay device. This value is a hexadecimal number be-
tween 1 and 7F. It will be appended to the base ID of the MPM and will be used each time the MPM transmits data.
If you are using multiple relays but would like to group them in zones, you can assign them into banks by teaching the same ID in multiple relays.
This is possible because most relays will be able to learn multiple IDs in their memory. For example, let’s say you have five relays and each of them
is controlled using their own ID (1,2,3,4,5 for example). You also teach ID 6 in each of them so that each time EnOcean Relay 6 is activated you
actually turn on multiple relays at the same time, instead of sending multiple successive messages.
Once the relay is associated with the MPM, it can be toggled using the associated Press and State objects. These need to be controlled from a
Lua script and must mimic a physical switch with a press and release.
EnOcean Switch
Each time they are activated, EnOcean switches transmit messages wirelessly. The content
of the message will be different depending if the switch is actuated in the up or down posi-
tion. Switches will typically be associated directly to the EnOcean Relay they must control,
but can also be learned in the MPM in order to monitor the state of a local zone. This is
done by clicking the Learn button in the EnOcean Switch device and actuating the physical
switch. The ID of the switch will be stored in the device properties and the associated
objects will toggle each time the switch is actuated.
EnOcean Thermostat
The EnOcean Thermostat device is compatible with the following EEP profiles :
• A5-02-05
• A5-04-01
• A5-08-01
• A5-10-03
• A5-10-05
• A5-10-10
• A5-10-12
• A5-10-19
To associate the thermostat to the MPM, you must use the Learn button to place the MPM in learn mode. When the MPM is ready, activate the
Teach button in the physical device in order to send the ID to the MPM, linking the two together. Each message received from the device
afterwards will update the values in the MPM.
Modbus
You can add a combination of acti9 Devices and Power Meters as long as the total number of Devices does not exceed 49.
Starting with version 2.18, users can now add generic Modbus RTU devices in Building Expert. The new feature is available in the Add
Device menu. The device allows a user to upload a .csv file containing register information of a Modbus RTU communicating device,
however only holding registers are supported at this time. Building Expert then creates the required Objects from the files and communi-
cates them to the device. A Maximum of 5 Generic Modbus RTU Devices can be added.
Modbus Devices
Modbus is a serial communications protocol originally published by Modicon (now Schneider Electric) which can control multiple devices on the
same wired bus.
The Multi-Purpose Managers support 2-wire RS-485 Modbus RTU. MPMs always act as Modbus Masters and cannot act as Modbus slaves.
The below table shows Modbus devices supported by SmartStruxure Lite Managers.
Model
ACT24 iCT Contactor (with Acti9 SmartLink)
iOF+SD24 Circuit Breaker (with Acti9 SmartLink)
Reflex iC60 Circuit Breaker (with Acti9 SmartLink)
SE iEM3250/5
SE ION6200
SE PM3250/5
SE PM750
Veris E5x Power Meter
Veris H803x Power Meter
File format
modbus_addr,register_type,label,access,factor,unit
Inputs
label: name for this register, this will also be used to populate the associated object in the MPM
Alphanumeric value between 1 and 32 characters. No special characters (comma, simple quotes, double quotes,%,&,@,#, etc.)
unit: BACnet unit, used for the object units in the MPM.
Number from the following list:
The image below provides an example of a .csv file and its objects.
ZigBee
You can add a combination of HR2, SED-0, SEC-TE, power meters and Room Controllers as long as the total number of Devices does not exceed
49. Please refer to the Deployment Guidelines for more details on total number of devices and system limitations.
The SED-0 is a locally programmable Valve/Damper Actuator with an internal ZigBee Pro
transceiver and antenna, which allow it to communicate wirelessly with Multi-purpose
Managers.
When adding a SED-0 to your manager, it will appear under the ‘Devices’ pane. Selecting
this device will display the associated points under the object list.
Points are named under their local association to the device. For example, the point called Analog Input 1 is physically associated with the first in-
put on the device, even if it is bound to the MPM using an Analog Value (AV5, for example). One of the points available is called ZigBee Peripheral
Configuration. This is where you can define the mode (Ohms / Volts) for each input and also where you have to type the ID of the device (under
Extended Node ID) for the MPM to start communicating to the SED-0. Please refer to the SED-0 installation procedure (http://tinyurl.com/pvvzwlx).
A single Manager can have several SED-0 devices attached to it. Building Expert allows you to identify and confirm operation of any SED-0
attached to your Manager. To validate if any SED-0 is operating, first select the SED-0 in your project. Then push the Identify button in the ZigBee
Peripheral Configuration area. The Manager polls the SED-0, which flashes its LEDs ON/OFF upon successful receipt of the broadcast from the
Manager. LEDs flashing ON/OFF shows the SED-0 is operating correctly.
Power Meter
The iEM3000 series Energy Meters, with native Modbus, BACnet, M-bus and LON protocol
support, allow you to easily integrate these meters into commercial and non-critical
buildings to add simple energy management applications.
The PowerLogic series Power Meters offer all measurement capabilities required to monitor an electrical installation. These Power Meters are ideal
for Power Metering and network monitoring applications, and are also fully capable of supporting sub billing and cost allocation applications.
Panel Meters for feeders or tenant space and basic Power and Energy meters for feeders, loads, or tenant space are also supported by Building
Expert.
A maximum of 60 Controller Object Values (COVs) can be assigned to each Power Meter.
Query Function
A Query is a request for information from a database. For Power Meters, Query results are determined based on the COVs assigned to the Power
Meter by the User. By toggling the Query button in Building Expert, the User must enter the correct serial number of the Power Meter in question
to receive Query information. Also, the Power Meter serial number must be an integer between 1 and 4294967295.
The Room Controller is a control unit for a heating or cooling system. Room Controllers
have various setpoints that can be set and locked, or left unlocked to allow adjustment by
the end User.
For more information on room controller device integration refer to the ‘SE7000/
SE8000 Room Controllers ZigBee Pro Wireless Integration Guide’ here:
http://tinyurl.com/pujcbn6
When a Room Controller is bound with an MPM, the following Points are added automatically and show in Building Expert:
• Occupied cooling setpoint
• Occupied heating setpoint
• Unoccupied cooling setpoint
• Unoccupied heating setpoint
• Stand-by cooling setpoint
• Standby heating setpoint
• Room temperature
• Room humidity
• Occupied command
• Effective occupancy
• Fan mode
• System mode
You can only add a maximum of 60 points per Room Controller to an MPM.
Points are only added automatically for Building Expert version 2.13 and higher. As well, only points supported by the Room Controller
model get added automatically to Building Expert. Points not supported by the model do not show in Building Expert.
You can add more than one Room Controller at a time. The Room Controller model you want to add from the Devices selection window in
Building Expert MUST match the model number showing on the physical label of the Room Controller you want to add to your network.
Binding
Room Controllers can be Standalone or form part of a Network. Standalone Room Controllers function independently of other hardware, where as
Networked Room Controllers must be bound to an MPM to form a network within a zone.
In the Devices pane of Building Expert, Room Controllers not bound to any MPM appear with a red ‘X’. A red ‘X’ will appear if the device is not
bound or if it is offline. Room Controllers that are bound to an MPM show as normal .
TE2
The TE2 has an internal ZigBee transceiver and antenna, enabling it to communicate with
Managers and gateways and other compliant devices.
Value Bank
Building Expert allows you to add up to 100 Analog Values and 100 Binary Values directly
under the local device instance of the MPM. If your project requires multiple Analog and
Binary Values object, you can add a Value Bank which will automatically add 100 additional
Analog and Binary Values which will be housed within their own sub-device instance.
EM4300
ZigBee power metering device which is used for energy management, energy cost
allocation and electrical network management and supervision applications. It collects
a wide range of electrical data from the distribution line it is fitted on and communicates
wirelessly to MPMs, gateways and various other compliant devices.
Acti9 Smartlink
The Acti9 Smartlink is a smart way to centralize protection monitoring, load control switching, and energy metering. As well, Building Expert allows
you to write commands directly to any Acti9 Device.
Building Expert is now integrated with the following switch gear products which link to the Acti9 Smartlink:
A contactor is an electrically controlled switch used for switching a power circuit, similar
to a relay except with higher current ratings. The contactor is controlled by a circuit with a
much lower power level than the switched circuit.
Unlike a circuit breaker, a contactor is not intended to interrupt a short circuit current.
Contactors are used to control electric motors, lighting, heating, capacitor banks, thermal
evaporators, and other electrical loads.
The Contactor must be identified in Building Expert using the Smartlink Configuration feature. Specifically, the Acti9 Modbus ID and Acti9 Channel
settings must be set in Building Expert.
The Acti9 Modbus ID value is listed on the packaging box. You must enter the identical value showing on the package (case sensitive) to the Acti9
Modbus ID field. The Acti9 Channel is determined at the time of installation, however you can only choose a Channel value of 0 - 11. Each Contac-
tor must have a unique Channel and the same Channel can not be set to two different Contactors.
The Acti9 Status alerts you of any alarms present in the network. Alarms can be power failures, power overloads, loss of power, etc. Alarms show
only if there is a failure in the network. Otherwise the System Status stays empty.
The System Status alerts you of any alarms. Alarms can be power failures, power overloads, phase errors, loss of power, etc. Alarms show only if
there is a failure in the network. Otherwise the System Status stays empty.
A Circuit Breaker is a manually or automatically operated electrical switch designed to protect an electrical circuit from damage caused by over-
load or short circuit. Its basic function is to detect a fault condition and interrupt current flow. Additionally, the Circuit Breaker can be reset, either
manually or automatically, to resume normal operation.
The Circuit Breaker must be identified in Building Expert using the Smartlink Configuration feature. Specifically, the Acti9 Modbus ID and Acti9
Channel settings must be set in Building Expert.
The Acti9 Modbus ID value is listed on the packaging box. You must enter the identical value showing on the package (case sensitive) to the Acti9
Modbus ID field. The Acti9 Channel is determined at the time of installation, however you can only choose a Channel value of 0 - 11. Each Circuit
Breaker must have a unique Channel and the same Channel can not be set to two different Contactors.
The Acti9 Status alerts you of any alarms present in the network. Alarms can be power failures, power overloads, loss of power, etc. Alarms show
only if there is a failure in the network. Otherwise the System Status stays empty.
Acti 9 Smartlink Communication interfaces for 1 for 11 feeders connected to Circuit Breaker iOF+SD24 auxiliaries.
Each row of equipment is powered by a Multiclip splitter block, which can rapidly correct the phase balancing following a change in the installa-
tion.
Acti 9 Smartlink Combined with iOF+SD24 auxiliaries transmits to Modbus Network offers the following features:
No programming; just an address for each channel via supervision system.
11 channels equipped with prefabricated TI24 connection interface, compatible with all types of auxiliaries.
Installation just behind modular row for improved connection visibility.
Prefabricated 5-pin 24 VDC connection.
iOF+SD24 Circuit Breaker state indication auxiliary offers the following features:
Compatible with prefabricated 5-pin 24 VDC connection.
Compatible with iC60 circuit breaker and ID residual current circuit breaker range.
The Reflex iC60 Integrated Control Circuit Breaker combines the function for remote control of an installation and the protection functions of a
circuit breaker in a single unit. Reflex iC60 Integrated Control Circuit Breakers are available with 2, 3, and 4 poles.
All Reflex iC60 products have the following two 230 VAC local controls:
Input Y1: latched order local control or on edges (depending on operating mode).
Input Y2: local one-shot closing and opening control.
The Reflex iC60 version with Ti24 enables the Reflex iC60 Circuit Breaker to interface directly with a PLC to perform the following:
Execute remote control (input Y3, low level 24 V DC).
Indicate position (open/closed) of Circuit Breaker poles (O/C contacts) or tripping of Circuit Breaker (auto/OFF contacts).
The iMDU auxiliary is used to control the Reflex iC60 Circuit Breaker at 24/48 VAC/DC.
The Control Circuit Breaker must be identified in Building Expert using the Smartlink Configuration feature. Specifically, the Acti9 Modbus ID and
Acti9 Channel settings must be set in Building Expert.
The Acti9 Modbus ID value is listed on the packaging box. You must enter the identical value showing on the package (case sensitive) to the Acti9
Modbus ID field. The Acti9 Channel is determined at the time of installation, however you can only choose a Channel value of 0 - 11. Each Contac-
tor must have a unique Channel and the same Channel can not be set to two different Contactors.
The Acti9 Status alerts you of any alarms present in the network. Alarms can be power failures, power overloads, loss of power, etc. Alarms show
only if there is a failure in the network. Otherwise the System Status stays empty.
The File Manager tab displays all files uploaded to the manager. In this tab the administrator can upgrade device firmware, export current device
database or import a database.
It is always advised to save database to a flash drive before commencing a firmware update.
Building Expert is embedded in every Manager and can be updated by upgrading the
firmware file. Firmware upgrades are performed directly from within Building Expert by
accessing the Firmware Upgrade button in the File Management Section. The firmware
files are contained in files with a .BP extension and are released regularly in order to
provide new functionality to the Managers as well as correct potential system issues.
Each Manager has a database which is stored in non-volatile memory. This will ensure all
the configuration data, objects and devices are kept intact in the case of a unplanned re-
start or power loss. The database file contains all the objects that have been added to the
Manager. It can be exported out of the manager and kept as a backup, or be used to copy
the entire content of a Manager to another device. Before exporting the database, make
sure that all the configuration is saved by clicking the Save Database to Flash button. Note
that the database is automatically saved to the flash memory every 60 minutes by default.
Monitoring
The Monitoring tab displays all the graphical elements: dashboards, section maps and section grids. This is a great way for an end-user to monitor
the site from one place.
The Monitoring page is empty by default. Clicking the Add button shows elements you can
add to the Monitoring page, and each element can be populated with Objects and Devices.
You can add more than one element of the same type to your project.
SECTION MAP
The Section Map allows you to upload an image to serve as the baseline layer of your map. This could be a floor plan, a graphical representation
of a roof top unit, or other.
Regions
In Building Expert, a Section Map Region is a defined as a segment of surface area or space on a two-dimensional floor plan, or a specified
territory on a three-dimensional room model. Creating a Region allows you to monitor specific activity such as occupancy, lighting, and HVAC
control within a defined boundary of the floor plan or room model. Also, a Region allows you to monitor Object behavior within a defined system,
and changes color to visually alert you if the Region is in the High, Normal, or Low state defined by the Object properties. You can create multiple
Regions in your project.
Building Expert allows you to place Controllers and Devices directly within your Region. This allows you to directly monitor Object values
associated with your Controller or Device. You can also directly edit your Controller or edit your Device to alter Object behavior or state within your
region.
Region Shapes
A Region must be defined by a polygonal shape. The shape defines the space, territory, or room outlined in the Region, and is created at the time
you add a new Region to your Section Map. You must add a shape to a Region on any Section Map. The shape is created by clicking the mouse
on various points on the Region as determined by the User. You must create a closed Polygon to complete the shape on the Region. By default,
the completed shape shows in yellow when the Polygon is complete. However, the shape changes color immediately after you set the color value
parameters (High, Normal, and Low) for your Object.
The shape is associated with events, states, and values for Objects in your project, and therefore, the shape color can change at anytime since the
Object is monitored in real-time. You can edit the colors for any shape on any Region in your project.
Building Expert allows you to place a Controller or a Device directly in a Region. This action lets you observe any activity, event status, or change
within the Controller or Device. The Controller or Device are monitored in real-time which allows you to view the present value or state conditions,
also in real-time. You can place more than one Controller or Device in the same Region.
The User determines which set of Objects to monitor by setting the Alert conditions for the Controller or Device. Only Objects associated with the
Controller or Device show in the selection menu of the Alerts dialog box. Refer to Alert Reference for more information.
Alert Reference
The Alert Reference allows you to monitor events or event states in a Region. The Section map will interact with any Event (EV) object that was
added to your manager and configured from the Explorer tab. The function shows you if the Region is in the High, Normal, or Low condition. The
conditions are dependent on the settings you associate to the Event.
You must assign an Alert Reference whenever you Create a Region on a Section Map. The User defines the color settings used to indicate the
High, Normal, or Low conditions for the Event you are monitoring in the Region. You can only assign one Alert Reference per Region, however you
can Edit the Alert Reference in your Region at anytime.
Balloons
A Balloon shows you the present value or state of an Object associated to your Controller or Device. Data in the Balloon is captured and present-
ed in real-time allowing the user to view the Object value or state associated to a Controller or Device within a defined Region.
The image below shows an example two-dimensional planar Section Map of a basic floor plan. You can use any self-designed two-dimensional
Section Map in Building Expert.
The image below shows an example three-dimensional rendering Section Map of a basic floor plan. You can use any self-designed three-dimen-
sional Section Map in Building Expert.
Building Expert shows the below Toolbar after you create your Section Map.
Add Section Maps, Section Rename any Section Map, Adds regions to your Section
Grids, or additional Dash- Section Grid, or Dashboard Map
boards to your project in your project
Remove Section Maps from Clears all devices present Removes all regions from
your project on your Section Map your Section Map
When adding a Section Map, you have the option to upload a file saved on your controller or a local file from your computer.
SECTION GRID
Adding a Section Grid to your project provides real-time monitoring allowing you to observe activity in your project system, and respond to perfor-
mance issues or problem reports.
When you add an item, the Section Grid captures data from multiple Objects associated to a Device within the project system and displays the
information in tabular form. The Section Grid is presented as a table and represents a set of data elements (values) organized using a model of
vertical columns and horizontal rows.
You can modify your Section Grid to show or hide any Object value elements associated to a Device.
By assigning an Event to your Section Grid item, you can manage your grid item in real-time to alert you if an Object value goes out of range or
state. The alert colors (set by the User) indicates if the Object value is in the low, normal, or high state.
DASHBOARD
The Dashboard is a visual display of selected and defined Object value information required to achieve the objectives of your project. The
Dashboard is consolidated and arranged on a single screen so the information can be monitored at a glance. The Dashboard shows performance
indicators and performance measures based on the parameters you set for each Object or Device in an easy to understand form. The displayed
data on the Dashboard automatically updates without any assistance from the User, however frequency of updates or change of values, states,
or parameters must be set by the User. A Dashboard can be copied and used in the same project, or exported and used in a project in another
MPM.
DASHBOARD TOOLBAR
Building Expert shows the below Toolbar after you create your Dashboard.
Remove dashboard from your Create copy of any existing This icon becomes Disable Fits (proportionally) your
project Dashboard Edit Mode when you are Dashboard to your computer
editing your Dashboard screen
Add a Dashboard Rename a Dashboard Import or export an existing Zoom in or out on Section
to your project in your project Dashboard to your project Maps, Section Grids, or
Dashboards in your project
Widgets
A Widget (or control) is an element of the GUI in your project that displays an information arrangement created by the user. The Widget provides
a single interaction point for the direct manipulation of data in your project, represents the visual building blocks which, combined in an applica-
tion, holds all data processed by the application and the available interactions of data. Widgets can be strategically placed on your Dashboard to
accommodate or add efficiency to the workspace on your Dashboard.
After you create your Dashboard you can add any Widgets to your project.
Widgets are directly dragged-and-dropped into your Dashboard work
space. The Dashboard Tools pane must be expanded to make the Widgets
visible. You can collapse the Dashboard Tools pane at any time to create
additional work space on your Dashboard. The Widget settings dialog box
opens immediately after you set your Widget on the Dashboard. You must
assign a value from the Value menu for your Widget to monitor. Permitted
values for the Widget to monitor show in the Value menu. You can only
assign one value per Widget. For example, you must place three dial
gauges on your Dashboard if you want to monitor three separate events
using a dial gauge.
Only Trend Logs from the local Manager can be added to a Trend Graph Widget. If you want to trend an object from a remote Controller on a
SmartStruxure™ Lite network, the Object must be copied as a local Object.
A Trend Graph has one scale automatically defined to encompass the range of values from all objects trended.
The Dial Gauge indicates the amount by which an Object being gauged or monitored deviates from the standard. It also
displays the present value of an Object on the Dashboard. The dial gauge deviation is shown in units of measurement such
as watts, consumption units, currency, and temperature. The dial gauge must be attached to Objects such as Analog Inputs,
Binary Inputs/Outputs, EnOcean Devices, and Trends.
The dial gauge has a positive graduation and displays the range between the lower and upper limit in units of the reference Object.
Each dial gauge has the following settings: Referenced Object Value, Lower limit and Upper limit.
Only dial gauges from the local Manager can be added to a Dial Gauge Widget. If you want to trend an object from a remote
Controller on a SmartStruxure™ Lite network, the Object must be copied as a local Object.
A Pie Chart is a circular chart divided into sectors, with each sector showing the relative size of each value. The Pie Chart
dynamically displays up to eight Analog Values on a single chart.
The Pie Chart shows the weight in percent (%) of each value selected, and each piece is identified by the name of the reference Object and its %
weight. Only dynamic Analog Inputs, Analog Outputs, and Analog Values can be represented in your Pie Chart. You cannot represent fixed values
or Object states in your Pie Chart.
The Slider directly sets, from the Dashboard, the present value of an output or value Object from the local Manager, and
displays the value on the Dashboard. The present value of the reference Object is also shown on the Slider.
Color gradients are created using the colors selected in the settings from the left side and right side of the scale to the defined Midpoint. The
Midpoint does not need to be in the middle of the scale, but must be located between the Upper and Lower limits. The Interval Count must be an
Integer between 1 - 5 0.
The Picture lets you display any image file on the Dashboard. You can upload images from your controller or from a local file
on your PC.
The Value Table shows, in tabular format, properties of Objects present in your project. There is no limit to the number of
Objects you can add to the Value Table. You can instruct the Value Table to show Object names and values, as well as to add
borders to the Value Table.
The Value Table shows displayed output directly on the Dashboard. You can increase/decrease the table size by left-clicking any border on the
table and resizing the Value Table.
The Slider directly sets, from the Dashboard, the present value of an output or data point from the local Manager, and displays
the value on the Dashboard. The present value of the reference Object is also shown on the Slider. The Onyx Themed Slider
has the same functions as the Slider, with the following exceptions:
The Room Controller lets you monitor and adjust the setpoints on selected Room Controllers. Selected Room Controller models
show on the Dashboard widget and you can add up to 20 Room Controllers per Manager. The displayed data points shows the
present value of the room state (occupied/unoccupied), fan coil state (on/off), and the room temperature. By using the up/down
arrows, the widget allows you to adjust the setpoint of the room temperature only.
The Room Controller Light lets you monitor the setpoints on selected Room Controllers. Selected Room Controller models show
on the Dashboard widget and you can add up to 20 Room Controllers per Manager. The displayed data points shows the pres-
ent value of the room state (occupied/unoccupied) and the room temperature. Unlike the Room Controller, you can not adjust
any setpoints or data values on this widget directly in Building Expert.
A Binary State describes a numbering scheme in which there are only two possible values for each digit: 0 and 1. The term
also refers to any system where there are exactly two possible states. The 0 and 1 values can also be referred to as ‘low’ and
‘high’ respectively. The Binary State is a Read/Write Widget for all Objects with the exception of a Binary Input. This Binary
Input is a Read only Object.
You can change the State of an Object directly in the Dashboard by toggling the Binary State button.
You can only assign the Binary State to Binary Input, Binary Output, and Binary Value Objects. You can also link the Binary State to a Binary Switch
in Building Expert. When toggling the Binary State widget, the widget changes color depending on the color scheme set by the user.
A Binary State describes a numbering scheme in which there are only two possible values for each digit: 0 and 1. The term also
refers to any system where there are exactly two possible states. The 0 and 1 values can also be referred to as ‘low’ and ‘high’
respectively. The Binary State Slider is a Read/Write Widget for all Objects with the exception of a Binary Input. This Binary
Input is a Read only Object.
You can change the State of an Object directly in the Dashboard by sliding the Binary State Switch Slider button. You can only assign the Binary
State to a Binary Output or Binary Value Objects. You can also link the Binary State Switch Slider to a Binary State button in Building Expert. When
toggling the Binary State Switch Slider widget, the widget changes color depending on the color scheme set by the user.
The Scheduler widget allows access to much of the functionality of a Scheduler object from a dashboard widget. Using this
widget, the user can schedule new events, delete old ones, change their start and end times, and specify their values. See the
description of the Scheduler object for more information.
Management
The Management area lets you create Roles and add Users within your project.
The Users and Roles tab in Building Expert has the following predefined examples:
• Admin
• Maintenance
• User
Permissions
The Permissions define the level of authorization a User has to add, edit, or manipulate Object data. Permissions can be defined for each Role.
• Edit/View: user can view and edit data for any Device.
• View: user can view data for any Device, but cannot edit any data.
The General Permissions area allows you to grant or deny view or modification rights to the Maintenance, or User profiles. Permissions can be
granted for Explorer, Monitor Update, or Management.
Examples
EDIT ALERT REFERENCE IN SECTION MAP
1. In Section Map, right click on Controller or Object to which you want to add a
Balloon.
2. Select Add balloon. The Balloon gets added to the Section Map.
To rename a region, select it and right click to view the menu. You can make the changes in the Manage region section.
To add a controller or a device to your section map - select it from the Devices pane and drag and drop it into the Section map.
NOTE: You must select the EnOcean Device with the correct profile from the list which matches the profile on your EnOcean Device.
4. Click Add Devices button. Building Expert automatically adds EnOcean Device to your project.
5. In Explorer tab, select EnOcean Device Configuration. EnOcean Properties Page shows.
6. Push Learn button. Building Expert attempts to Bind EnOcean Device with Manager.
7. Push Learn button on EnOcean Device. EnOcean Device attempts to Bind with host.
8. Press Teach button on the EnOcean device. The device then will send a Teach telegram.
9. Repeat steps 6 and 7 if Device discovery was not successful. Otherwise go to step 9.
9. Push the Save button. Building Expert shows EnOcean ID and Last Communication time with EnOcean Device.
10. In the EnOcean Properties field enter Description for EnOcean Device.
11. In the EnOcean Properties field enter Name for EnOcean Device.
12. In the EnOcean Properties field select Units for EnOcean Device.
13. Push the Save button. Building Expert saves data.
14. Push the Assign all the unassigned points button to assign data points to EnOcean Device. You can deselect any point you don’t want.
15. Push the Save button. Building Expert saves data and displays all assigned data points.
Ensure the Stack Profile used is ZigBee Pro and the selected
Security Profile is Home Automation.
11. The table now displays the binding information of the device.
12. Select the required points and click Save.
Selecting a point automatically checks the COV checkbox. The COV boxed are non-editable.
If you notice that the EM4300 device has joined the wrong network, you have the ability to remove it and make it join the correct one.
Follow the procedure below.
13. In the Explorer tab Select the ZigBee Discovery (ZBD1) object.
14. Click the Scan button to find devices.
15. The table below will list all the discovered ZigBee devices, specifying whether or not they are bound.
Troubleshooting
PASSWORD RECOVERY
If you are locked out of your MPM, Schneider Electric Product Support will provide you with a password to login to your MPM. To recover a pass-
word, you must provide Product Support with either the NODE ID (Option 1) or the MAC address (Option 2) for your MPM.
You must be directly connected with a network cable to the MPM to use the Command Prompt to retrieve the MAC address.
The NODE ID can be located on the sticker on the back of the MPM.
Appendix A
Foreign Device Registration
Overview
A known limitation of the BACnet protocol is BACnet messages do not pass through on-site routers. For BACnet devices to network across a wide
area or across multiple separate sites connected by the Internet, it is necessary to register the BACnet devices with a Schneider BACnet Broad-
cast Management Device (BBMD) using the Foreign Device Registration function in Building Expert.
For a Multi-Purpose Manager (MPM) running Building Expert to function as a BACnet device, when being managed remotely over a standard TCP/
IP network, it must be configured as a Foreign Device. It must also be registered on an Automation Server (AS) on the remote network that acts as
a BBMD. Once done, BACnet devices can send messages to the BBMD, which are translated by the BBMD so they can pass over a standard on-
site router. Then BBMD forwards the messages to the appropriate destination MPM controlling the Devices for which the BACnet messages were
originally intended. Then the MPM translates the messages received over the network from the BBMD into standard BACnet messages and passes
them on to the intended Devices as if they were direct BACnet messages.
This Foreign Device Registration feature allows a single user with a StruxureWare Building Operations (SBO) terminal to remotely oversee multiple
disparate sites simultaneously using BACnet, without having to install expensive direct connections to each site.
You must have Firmware release version 2.9 or higher installed on your Manager to use Foreign Device Registration function.
The below illustration shows a typical network with the BBMD acting as the Foreign Device in the network.
Appendix B
EnOcean Devices with EnOcean Equipment Profiles
Level 1
• In-country support via SE Branches or SI Partners
• CCC / SRC / CSS
Level 3
• For SSL related issues*: SBS Support team
• For SmartStruxure BMS issues: PSS Experts
*Only for P1 issues (high impact, urgent and complex), country champion have the option of opening a ticket in Jira to escalate directly to Level 3
Schneider Electric is the global specialist in energy management and automation. With revenues of
25 billion in FY2014, our 170,000 employees serve customers in over 100 countries, helping them
to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From
the simplest of switches to complex operational systems, our technology, software and services
improve the way our customers manage and automate their operations. Our connected technolo-
gies will reshape industries, transform cities and enrich lives.