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HRM Past Question-1

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33 views27 pages

HRM Past Question-1

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kendrasheldom
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UNIVERSITY OF BENIN, BENIN CITY 100 LEVEL PAST ~ QUESTIONS AND ANSWERS ON HRM 121 To Order; call 09080644179 or 07017873919 Or visit shop four faculty of Agric Uniben NT SCIENCES * MANAGEME F iLTY OF MAN ee al UNIVERSITY OF BENIN EXAMINATION 2016/2017 oe ‘AvIOURAL SCIENCES II i oTION y HRM 121 - INTRODUCTI TIME: 30 MINUTES NAMI MAT NO:___— GEN! INSTRUCTIONS: Identify the options that best compl a“ and answer the question below and shade in the appropriate space on y OMR sheet Ictc the statements 1 ___ group is officially created by the organization a. Formal b. Informal c. Task d. Command. wD The University of Benin Malpractice Disciplinary Committee is an example of a a. permanent task group b. temporary ta c. command group d. formal group. People join groups for the following reasons except, status c. affiliation d. self enrichment, Twckman’ group development model consists of stite a. 4 b, § Adjourning stage is the stage group a. power b, s in’ Tuckman’s development model a. 4'"b. 3" ¢, 5", 2, group 6 __isamain feature ofthe storming stage of group dey f A. Uncertainty b, Intra-group conflict. Coon, cropment. camaraderie. “ooperation —g Adjourning stage is peculiar to a. temporary work : Broups b. pen work group c. cooperation d formal group. PS. permanent 9 One of the following is not a symptom of group think . vulnerability c. unanimity d. mind Pick the odd one out a, rational da. unanimity. a. ration ‘alization ation b. mindguards e, Ne vuln services within the cts or deliver c je that produces produ y ee I a. strategic apex b. middle . organization are categorized under the . techno structure a. hierarchically structured with stated uctured c. based on general ement c. operating core d. objectives b. loosely planned and str principles d. flexible with loose structure. , lies within the formal structure , The operating ore d. strategic apex. 3 holds that organizations are effective to the extent that the key group of individuals are at least minimally satisfied. (a) Stakcholder’s satisfaction approach b. The contradictions model c. The goal approach a. Informal organization b. ‘Techno structure d. The competing values model. + Human relations approach. a. is concerned with the emotional and affective health of an organization b. measures the efficient use of resources in an organization c. defines effectiveness as the extent to which an organization achieves it stated goals d. holds that it is immaterial in tying to classifying an organization as effective or ineffective 5 One of these is not an example of a protective organization. a. the armed forces b. trade unions c. business firms d. the police forces. 6 In bureaucratic organizations, a. managers are salaried officials b. personnel are hired on self recognition c. there is minimal level of division of labour d. the hierarchical structure is less formal. 7 Service organizations would include the following except a. schools b. research institutes c. welfare agencies d. political parties. 8 Tuckman’s (1965) group development model applies mainly toa. relatively unstructured groups b. relatively structured group c. relatively formalized group d. relatively rigid groups. 9 Substantive modification to a part of the organization is referred to as a. change development b. organizational change c. sharing strategy d. change agents, ‘ A situation whereby manager takes action in response to perceived Problems and opportunities as they develop is referred to asa, planned change b. reactive change c. non strategic change d. gencrative change. 2] When individuals are encouraged to replace old behaviors and Alttug, 21 When indivi it i a a. changing with those desired by management it 1s referred to as ging piesa ve oe : wars istance to change within the 220One of the following is not a kind of resistan “ae organization. a. selective perception b. fear of the unknown c. threat to power d. economic implication. 23 brings about the desired change in the organization a. intervention b. intergroup c. interconnect d. survey feedback. One of the following is not a strategy for managing resistance to organizational change a. education and communication b. facilitation and support c. negotiation and agreement d. respect for people. —— is the application of behavioural science knowledge in improving " organization’ health and effectiveness through its ability to cope with environmental I change a. Organizational development b organizational domain c. organization improvement d. tacit knowledge 26 __is the introduction of a practice new to change b. situational change c. innovative change 27°The forces external to the firm that are largel Management but which influence organizational pe referred to as a individual challenge b, environment organizational challenge d. process consultation, 28 The detection and correction of errors is referred 10 as j : a. informative learning. strategy leaming c. organiza mative organization. the industry. a. adaptive change d, radical innovative ly beyond. the control of mance are ‘al challenge ¢, ational learning 4, learning 29 __ can be equated to activities that add t0 the king le without altering the fundamental nature of the organinyy nn eae 8 deuteron leaning. b, double loop learning c. sini Joop learning. 30 is an organization in which everyone is engaged jn and solving problems a. organization leaming b. Comey ‘The learning organization d. The learning model, 31 One of the following is not a feature of learning models . personal mastery . shared vision d,d identifying ning ¢ reanization, g ‘ @ mental IgNS structure, . : a dictates that the individual think, behave, take action, and control work and decision making in an autonomous ways. a, replacement b. reward system ¢. empowerment d. manipulation and cooptation. : 3One of the following was not recommended by Kotter (1999) in implementing changes within the organization. a. technological advancement _b, establish a sense of agency c. create a guiding coalition d. develop a vision and strategy. ‘A set of action consistent overtime with a “realized” pattern that was not expressly intended in the original plan of strategy is referred to as. a. servant leader b. emergent strategy c. strong culture d. unmet need 5 One of the following is not part of the knowledge management process. a. collect b. cinbed c. access d. organize.

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