OPINION OF RESPONDENTS TOWARDS OCCUPATIONAL STRESS

Agree Disagree
Statements
Nos. % Nos %
I have self-confidence 48 48 52 52
I am able to adapt to changes 56 56 44 44
I am aggressive 49 49 51 51
I am competitive 48 48 52 52
I have positive image of myself 52 52 48 48
I have patience 37 37 63 63
I have mild mannered 49 49 51 51
I have high self-esteem 47 47 53 53
I am suspicious of others 41 41 59 59
I have tolerance 37 37 63 63

Table … summarised the respondent’s opinion towards occupational stress. The respondents
agreed with the statement and are able to adapt to changes, by having positive image of
myself as the percentage of 56, and 52 respectively. The respondents disagreed with the
statements having self-confidence, aggressive, competitive, having patience, having mild
mannered, having high self-esteem, suspicious of others, and having tolerance as the
percentage of 51, 52, 53, 59, and 63. The table ___ clearly indicated that maximum number
(56%) of the respondents agreed with the statement of able to adopt changes, and maximum
(63%) of the respondents disagreed with the statement of having patience.
PERCEPTION ABOUT JOB

SA A NDA D SD
Statement
Nos. % Nos. % Nos. % Nos. % Nos. %

On the whole, I get well 26 26 37 37 18 18 12 12 7 7

along with others at work

No conflict within my team 18 18 21 21 16 16 24 24 21 21

I am able to share my
feelings with my 13 13 17 17 24 24 28 28 18 18
boss/colleagues
I feel the leadership style in 19 19 22 22 21 21 18 18 20 20
the appropriate organization

The Table 4.31 reveals the distribution of the perception of respondents about their
job is analyzed regarding “On the whole, I get well along with others at work, No conflict
within my team, I am able to share my feelings with my boss/ colleagues and I feel the
leadership style in the appropriate organization” are analyzed.
It is clear from the Table ___ that 26% of the respondents strongly agreed, 37% of the
respondents agreed, 18% of the respondents neither agreed nor disagreed, 12% of the
respondents disagreed, and 7% of the respondents strongly disagreed that “On the whole, I
get well along with others at work”.
Regarding “No conflict within my team” 18% of the respondents strongly agreed,
21% of the respondents agreed, 16% of the respondents neither agreed nor disagreed, 24% of
the respondents disagreed, and 21% of the respondents strongly disagreed.
Regarding “I am able to share my feelings with my boss/colleagues” 13% of the
respondents strongly agreed, 17% of the respondents agreed, 24% of the respondents neither
agreed nor disagreed, 28% of the respondents disagreed, and 18% of the respondents strongly
disagreed.
Regarding “I feel the leadership style in the appropriate organization ” 19% of the
respondents strongly agreed, 22% of the respondents agreed, 21% of the respondents neither
agreed nor disagreed, 18% of the respondents disagreed, and 20% of the respondents strongly
disagreed.
 IMPACT OF OCCUPATIONAL STRESS Mean SD
I feel completely exhausted at the end of the day at my workplace 3.9353 0.79929
I look irritated, nervous, angry and tensed while performing my job 3.4588 1.03111
I feel dissatisfied with my job 3.8794 0.80202
I often think of quitting my job 3.7735 0.90486
I feel calm and relaxed at work 3.3706 1.05778
I have taken a number of days of leave due to severe stress 4.5088 0.50066
I am able to complete my work in the stipulated time 4.2676 0.99355
I feel that I am doing work in the best way 4.2324 1.16062
I feel that my official assignments are more important than my personal 3.4382 1.24529
interests

The table 4.40 outcomes designate that the “I have taken a number of days of leave
due to severe stress” has the highest average score of 4.3353 followed by the “I am able to
complete my work in the stipulated time”. It indicates that the “I have taken a number of days
of leave due to severe stress” is more important according to the employees of private
hospitals. This is followed by the “I am able to complete my work in the stipulated time” as
so much influencing on impact of occupational stress. Other variables are least influence
among the employees.

Variable wise opinion regarding the impact of occupational stress

An attempt has been made to study the variable wise opinion regarding the impact of
occupational stress in the private hospitals at Salem District. After converting the qualitative
information of the opinion into a quantitative one the average score was found from the
respondents on numerous variables like “I feel completely exhausted at the end of the day at
my workplace, I look irritated, nervous, angry and tensed while performing my job, I feel
dissatisfied with my job, I often think of quitting my job, I feel calm and relaxed at work, I
have taken a number of days of leave due to severe stress, I am able to complete my work in
the stipulated time, I feel that I am doing work in the best way, and I feel that my official
assignments are more important than my personal interests” and gained outcomes are and
offered in Table 4.41
 TABLE 4.41
VARIABLE WISE RESPONDENTS’OPINION REGARDING IMPACT OF
OCCUPATIONAL STRESS

Variable Average Rank

I feel completely exhausted at the end of the day at my workplace 4.99
I look irritated, nervous, angry and tensed while performing my job 3.89
I feel dissatisfied with my job 4.83
I often think of quitting my job 4.62
I feel calm and relaxed at work 3.69
I have taken a number of days of leave due to severe stress 6.54
I am able to complete my work in the stipulated time 6.10
I feel that I am doing work in the best way 6.24
I feel that my official assignments are more important than my
4.10
personal interests

In order to find the variable which is more influencing the impact of occupational
stress the Friedman‟s ANOVA test analysis was used and the results were given in Table
4.41. It represents the average ranks of the nine variables of impact of occupational stress in
the private hospitals at Salem District.

It might be distinguished from the above table that amongst the nine variables “I have
taken a number of days of leave due to severe stress” was ranked first. It is followed by the “I
feel that I am doing work in the best way”.“I am able to complete my work in the stipulated
time” was ranked third.

Variable wise distribution of average rank of the impact of occupational stress shown
that among nine variables, the highest average rank of 6.54 is got for the variable “ I have
taken a number of days of leave due to severe stress” whereas, the lowest average rank is
3.69 is gotten for “I feel calm and relaxed at work”.
 Table 4.42 denotes the chi-square statistic along with its „p‟-value.
TABLE 4.42
TEST STATISTICSa
N 100
Chi-Square 534.423
df 17
Asymp. Sig. 0.000
. Friedman Test

The above table 4.42 outcomes designate that the p-value(0.000) is less than the level of
significance of 0.05.
Impact of Occupation Stress with respect to Selected Demographic Variables In this part
the impact of occupational stress is analyzed with respect to the selected demographic
variables age, educational qualification, total years of experience, total family income,
number of dependents, and distance between residence and workplace.

In order to identify the demographic variable wise (age, educational qualification, total years
of experience, total family income, number of dependents, and distance between residence
and workplace)impact of occupational stress the Analysis of Variance (ANOVA) test was
used and the results were given Table 4.43.
 TABLE 4.43
ANOVA FOR DEMOGRAPHIC VARIABLES AND IMPACT OF
OCCUPATIONAL STRESS

Std.
Demographic Variables Mean ANOVA P
Deviation
Below 30 Years 3.9000 0.67763
30 to 35 Years 3.8387 0.51690
Age 36 to 40 Years 3.9091 0.51820 0.414 0.799
41 to 45 Years 3.9324 0.50561
Above 45 Years 3.8421 0.62076
Diploma 3.9394 0.55133
Educational
UG 3.8605 0.56932 0.454 0.636
Qualification
PG 3.8759 0.55130
Less than 5 years 3.9286 0.56752
5 to 10 years 3.8804 0.51017
Total Years of
10 to 15 years 3.8209 0.60114 0.326 0.860
Experience
15 to 20 years 3.8873 0.54901
More than 20 years 3.9074 0.59140
Below Rs.20,000 3.9394 0.55133
Rs.20,000 to Rs.40,000 3.8800 0.51883
Total Family
Rs.40,000 to Rs.60,000 3.9250 0.52229 0.890 0.470
Income
Rs.60,000 to 80,000 3.8649 0.60419
Above Rs.80,000 3.7556 0.60886
1 to 3 members 3.9091 0.58006
Number of
4 to 5 members 3.8824 0.54201 0.209 0.812
Dependents
Above 5 members 3.8537 0.56921
Less than 2 km 3.9016 0.50678
Distance between
2 to 4 km 3.8681 0.57020
residence and 0.234 0.873
5 to 6 km 3.8636 0.60991
workplace
6 km and above 3.9362 0.48473
To study the effect of age of the respondents, impact of occupational stress according
to age is shown in the Table 4.43. It could be noted from the Table 4.43 that the impact of
occupational stress indicates with respect to the age group of below 30 years the mean score
was (3.9 ± 0.67763), among the age group of 30 to 35 years the mean score was (3.8387 ±
0.51690), among the age group of 36 to 40 years the mean score was (3.9091 ±
0.51820),among the age group of 41 to 45 years the mean score was (3.9324 ± 0.50561), and
among the age group of above 45 years the mean score was (3.8421 ± 0.62076).

To study the effect of educational qualification of the respondents, the impact of

occupational stress according to educational qualification is shown in the Table 4.43. It could
be noted from the Table 4.43 that the impact of occupational stress shown among diploma
holders the mean score was (3.9394 ± 0.55133), among the graduates the mean score was
(3.8605 ± 0.56932), and the mean score among the post graduates was (3.8759 ± 0.55130).
 To study the effect of total years of experience of the respondents, impact of
occupational stress according to total years of experience is shown in the Table 4.43.

It could be noted from the Table 4.43 that the occupational stress shown among less
than 5 years of experience the mean score was (3.9286 ± 0.56752), among 5 to 10 years of
experience the mean score was (3.8804 ± 0.51017), among 10 to 15 years of experience the
mean score was (3.8209 ± 0.60114), among 15 to 20 years of experience the mean score was
(3.8873 ± 0.54901), and the mean score among more than 20 years of experience was (3.9074
± 0.59140).

To study the effect of total family income of the respondents, impact of occupational
stress according to total family income is shown in the Table 4.43. It could be noted from the
Table 4.43 that the impact of occupational stress shown among below Rs.20,000 the mean
score was (3.9394 ± 0.55133), among Rs.20,000 to Rs.40,000 the mean score was (3.88 ±
0.51883), among Rs.40,000 to Rs.60,000 the mean score was (3.9250 ± 0.52229), among
Rs.60,000 to 80,000 the mean score was (3.8649 ± 0.60419), and the mean score among
above Rs.80,000 was (3.7556 ±0.60886).

To study the effect of number of dependents of the respondents, the impact of

occupational stress according to number of dependents is shown in the Table 4.43. It could be
noted from the Table 4.43 that the impact of occupational stress shown among 1 to 3
members the mean score was (3.9091 ± 0.58006), among 4 to 5 members the mean score was
(3.8824 ± 0.54201), and the mean score among above 5 members was (3.8537 ± 0.56921).

To study the effect of distance between residence and work placeof the respondents,
the impact of occupational stress according to distance between residence and workplace is
shown in the Table 4.43. It could be noted from the Table 4.43 that the impact of
occupational stress shown among less than 2 kms the mean score was (3.9016 ± 0.50678),
among 5 to 6 kms the mean score was (3.8681 ± 0.57020), among 4 to 5 members the mean
score was (3.8636 ± 0.60991), and the mean score among above 5 members was (3.9362 ±
0.48473).

To test the significant difference between the mean scores regarding impact of
occupational stress with respect to the selected demographic variables the ANOVA test is
used and the result is also shown in Table 4.43.

Since the p-values are greater than 0.05 regarding age, educational qualification, total
years of experience, total family income, number of dependents ,and distance between
residence and workplace and therefore there is no significant difference between the mean
scores regarding perception of respondents about job with respect to the selected
demographic variables.

4.7 CAUSES OF OCCUPATIONAL STRESS

In the private hospitals, each and every person has to experience the stress in their
work and due to problems faced in their organizations.

4.7.1 Work Related Causes for Stress

Many factors cause the stress in related with respondents work in the private
hospitals. For the objective of this research, work related causes are categorized into nine
issues such as Temperature, Noise, Lighting, Technology, Accidents at workplace,
Cleanliness, Health hazards, Air Pollution, and Excess work load. These causes are
investigated with the help of Henry Garrett ranking method and the outputs are given in the
following table 4.50.

TABLE 4.50
WORK RELATED CAUSES FOR STRESS
Causes Total Score Mean Score Rank
Temperature 16271 47.86 VIII
Noise 16892 49.68 VI
Lighting 16385 48.19 VII
Technology 16808 49.44 V
Accidents at workplace 15870 46.68 IX
Cleanliness 17335 50.99 II
Health hazards 13833 53.00 III
Air Pollution 17175 50.51 IV
Excess work load 18521 54.47 I

The table 4.50 shown that „Excess workload‟ was ranked first with the total Garrett ranking
score of 18521 points among the work-related causes followed by the „Cleanliness‟ which
was ranked second with the total Garrett ranking score of 17335 points. The work-related
causes such as Health hazards, Air Pollution, Technology, Noise, Lighting, and Temperature
were ranked in the third, fourth, fifth, sixth, seventh, and eighth ranks with the total Garrett
ranking scores of 13833, 17175, 16808, 16892, 16385, and 16271 points respectively. The
last rank was placed to „Accidents at workplace‟ with the total Garrett ranking score of
15870 points. Therefore, it can be concluded that the respondents who have face the
maximum work-related causes of private hospitals are because of excess work load.