SHRI RAMSWAROOP MEMORIAL COLLEGE OF MANAGEMENT

BBA [SEM VI]

TUTORIAL SHEET-1
[Session: 2023-24 (Even)]

BBA-P12’: Management Information System

Unit No. & I- Information Systems Course Outcome: CO1- Students will be
Name: able to understand and
articulate fundamental
concepts of information
systems management.
Date of 13 March 2024 Name of Faculty: Mr. Mithilesh Kumar Tyagi
Distribution:

TOPIC-WISE OBJECTIVE QUESTIONS

Topic Set-1: Concept & Technologies, Role of information Systems in Business. Influence of Information
Systems in Transforming Businesses
[A] In the below mentioned questions, the statements have only one correct option: BL
A key role of Management Information Systems is,
A. To develop and share documents that support day-today organizational activities.
Q1) B. To process business information 2
C. To materialize the business transaction data and produce insightful information which
assists managers in decision making
D. None of the above
Which one of the following is not a prerequisite for a good MIS?
A. Database
Q2) B. Support from Staff 2
C. Control and maintenance of MIS
A. D. MIS executives
What amongst the followings are the primary characteristics which must be processed by
information?
Q3) A. Availability 2
B. Timeliness
C. Accuracy
D. All of the above
It is a necessity of the data to be ... before it can be converted into information.
A. Processed
Q4) B. Transformed 2
C. Edited
D. None of these
Which of the following is not an objective of MIS?
A. Supports in decision-making
Q5) B. Provides insightful information 2
C. Assist management people
D. Recruit people for system
Q6) Which one is the organization's Back Bone? 2
A. Capital
B. Employee
C. Management
Page 1 of 3
 D. Information
An MIS information comes from,
A. Internal source
Q7) B. External source 2
C. Both internal and external source
D. None of the above
... details are provided by management to marketing department.
A. Supplier's
Q8) B. Customer's 2
C. Employee's
D. None of the above
In the below mentioned questions, the statements may have more than one correct BL
[B]
option(s):
Which one is an internal source of information for MIS?
A. Customers care department
Q9) B. HR department 2
C. Marketing department
D. None of these
The basic component/components of Decision Support System is/are,
A. Database
Q10) B. Model base 2
C. DSS software system
D. None of the above
Topic Set-2: Global E Businesses and Collaborations, Strategic roles of Information Systems. Behavioral,
Technical and Socio-technical approaches
[A] In the below mentioned questions, the statements have only one correct option: BL
Which one of the following models is based on business management, accounting, and
econometrics principles
Q1) A. Policymaking models 2
B. Behavioural model
C. Management science models
D. None of these
The ... is defined as a set of activities performed across the organization creating as the output of
value to the customer.
Q2) A. Business process 2
B. Marketing process
C. Production process
D. None of these
Which one of the following is not included in a Transaction Processing System?
A. Input
Q3) B. Process 2
C. Output
D. Feedback
The process of matching a question to information in the knowledge base in an expert system is
known as:
Q4) A. Deduction 2
B. Inclusion
C. Inference
D. None of the above
Q5) Organizations basic operations and transactions are monitored by information systems is called... 2
A. Transaction level system
B. Strategic level system
C. Knowledge level system
Page 2 of 3
 D. Management level system
Which of the following people tends to process rather than generate knowledge and has a less
formal, advanced educational background?
A. System analysts
Q6) 2
B. Data workers
C. Knowledge workers
D. Executives
With reference to a Transaction Processing System which process flow in correct –
A. Data → Processing → Report
Q7) B. Processing → Data → Report 2
C. Report → Processing → Data
D. None of the above
A transaction that does not successfully complete is known as ...
A. Aborted transaction
Q8) B. Active transaction 2
C. Partially committed transaction
D. All of the above
[B] In the below mentioned questions, the statements may have more than one correct option(s): BL
Which of the following is included in the Office automation systems?
A. Word processing and spreadsheet
Q9) B. Mail merge 2
C. Audio and Video conversation
D. Brainstorming
Which of the following should be a good characteristic of a DSS?
A. Automate decision making process
Q10) B. Planned decision making 2
C. Gives a quick response to decision makers
D. None of the above

Topic Set-3: Enhancing Business Processes through Information Systems. Types of Business Information
Systems.
[A] In the below mentioned questions: the statements have only one correct option: BL
With reference to MIS Design, Maintenance means -
A. Maintains it time to time, so that system can successfully run to a long time period
Q1) B. System Implementation 2
C. System Design
D. All of the above mentioned
The most important reason for failure of MIS is…
A. Users’ involvement forms initial phase of development
Q2) B. Non-involvement of end-user 2
C. Documentation of specification
D. All of these
MIS that is usually found in a manufacturing would not be suitable in the ...
A. Financial sector
Q3) B. Service sector 2
C. Both of the above
D. None of the above
Executive Information System are intended to be used directly by ... to support unscheduled
strategic management decisions.
Q4) A. Senior Executives 2
B. Lower Executives
C. Middle level Executives
D. None of these
Page 3 of 3
 Which of the above is not a characteristic of a popular executive information system?
A. It is useful for in organizational processes
Q5) B. It is used by top-level executives directly 2
C. It is customized to individual executive users
D. None of the above
Trend analysis in Executive information system examines,
A. Data prediction and forecasting
Q6) B. Information gathering 2
C. Data Storage
D. All of the above
The phases which are used in MIS design are as follows –
A. Problem identification → Analysis → Design → Implementation → Maintenance
Q7) B. Analysis → Problem identification → Implementation → Design → Maintenance 2
C. Problem identification → Implementation → Analysis → Design → Maintenance
D. Implementation → Analysis → Design → Problem identification → Maintenance
In MIS Design phases, Analysis mainly focuses on -
A. It is a detailed and descriptive study of the proposed MIS system & investigates feasible
solution 2
Q8)
B. Investigates blueprint of the system
C. Identify implementation solutions
D. Investigates system opportunities
In the below mentioned questions: the statements may have more than one correct BL
[B]
option(s):
An effective information system which supports the planning and assists management is,
A. Enterprise Resource Planning
Q9) B. Transaction Processing System 2
C. Decision Support System
D. None of the above
In MIS Design phases, Problem Identification focuses on -
A. System needs and problem identification
Q10) B. Investigates system’s key objectives 2
C. Only A
D. None of the above+

Topic Set-4: TPS, MIS, DSS and EIS. Organizing the Information Systems function in Business.
[A] In the below mentioned questions, the statements have only one correct option: BL
What is the main feature of Bottom-up Approach of MIS Design?
A. It mainly starts with the leaf-level or bottom-most management and proceeds
Q1) progressively to the upper management levels 2
B. It starts form top level and goes till bottom side
C. Both of the above mentioned
D. None of these
DSS is widely used in the ...
A. System implementation
Q2) B. System flow 2
C. Planning
D. Making system
Q3) Ajay woke up and went to the ATM to take money. He then went grocery store to buy some 2
products and paid with his debit card. He finished off his day by going to school and registered
online for his computer class. Ajay has had multiple contacts with what kind of information
systems throughout his day?
A. EIS (Executive Information System)
B. MIS (Management Information System)

Page 4 of 3
 C. Transaction Processing System (TPS)
D. None of the above.
The basic component of Executive Support System (ESS) is/are,
A. Database
Q4) B. Model base 2
C. ESS software system
D. All of the above
A TPS is commonly known as………
A. Trained Processing System
Q5) B. Transaction Processing System 2
C. Trainee presentable System
D. None of the above
A DSS stands for….
A. Decision Support System
Q6) B. Decisive Support System 2
C. Developed Support System
D. None of the above
Which Information system monitors the transactions of the organizations are ...,
A. Strategic level system
Q7) B. Operational level system 2
C. Both A and B
D. None of these
The information flow in MIS should as per the,
A. Need of an organization
Q8) B. Management dependent 2
C. Information dependent
D. None of the above
In the below mentioned questions: the statements may have more than one correct BL
[B]
option(s):
Which one of the following is / are the characteristics of Strategic Management Information
System?
A. Helps to prepare a product or service in the industry
Q9) B. It does not provide operating productivity, improved benefit 2
C. It includes interlinking of the activities of a firm that acquires, collects and provides
information.
D. All of the above mentioned
Strategic Management Information System can be used to create new ... by using knowledge
tools.
A. Business opportunities
Q10) 2
B. Financial opportunities
C. Market opportunities
D. Job opportunities

Topic Set-5: Ethical and Social issues of Information Systems.

[A] In the below mentioned questions, the statements have only one correct option: BL
An Executive Information System (EIS) is a kind of ... used in organizations to help executives
in decision making.
A. Decision process system
Q1) 2
B. Decision support system
C. Transaction processing system
D. Expert system
Q2) Expert systems are designed to solve ... 2
A. Simple problems
Page 5 of 3
 B. Complex problems
C. Transaction processing system
D. Decision support system
An office automation system is a method that is used for ... and makes it possible to process the
data using a computer system.
Q3) A. Business activities 2
B. Data flow diagram
C. Office activities
D. All of these
A Strategic Management Information System offers ...
A. Business intelligence
Q4) B. Organization flow 2
C. Process enhancement
D. Process flow
Strategic knowledge management allows companies / organizations to identify to ... the
information they produce and obtain.
Q5) A. Store, process, and transmit 2
B. Only disseminate information
C. Only information retrieval
D. Only information pupation
A successful ... can be done only if the capabilities are in place for the routine basic work of
data collection, assessment of potential equipment and software, and management of routine
project status reporting.
Q6) A. System approach 2
B. System implementation
C. Plan
D. Strategic process
To fulfil the need ... should has laid the groundwork when a new strategic need becomes an
evident.
A. Data Management 2
Q7)
B. Information Management
C. Process Management
D. All of the above mentioned
A system contains a ___ which is planned to reach a specific goal.
A. Communication
Q8) B. Interdependence 2
C. Structure and behaviour
D. None of the above mentioned
In the below mentioned questions: the statements may have more than one correct BL
[B]
option(s):
The most commonly used application areas of office automation are as follows -
A. Exchange of information.
Q9) B. Management of administrative records & handling of results. 2
C. Meeting arrangements, preparation, and control of job schedules.
D. Both A and C
Which one of the following is a key feature of Office automation system?
A. It creates the manual effort and do data organization, storage and its management
Q10) B. Provides key insights into the process efficiency metrics 2
C. Controlling the company by making sound decisions based on results
D. Provides training to the employee
REFERENCES:
TEXT BOOKS:
Ref. [ID] Authors Book Title Publisher/Press Edition &Year No. of Books
of Publication Available in
Library
Page 6 of 3
 Management Information 10
[T1] Dr. A.K. Gupta S. Chand 3rd, 2012
Systems
Tata McGraw Hill 10
Waman S Management Information
[T2] Education Private 4th, 2011
Jawadekar Systems
Limited
REFERENCE BOOKS:
No. of Books
Edition &Year
Ref. [ID] Authors Book Title Publisher/Press Available in
of Publication
Library
Management Information 12
[R1] GV Satya Shekhar Excel Books 1st, 2007
Systems
Management 10
Kenneth C. Laudon Management Information
[R2] Information 5 ,2015
th

& Jane P. Laudon Systems

Systems
ONLINE/DIGITAL REFERENCES:
Ref. [ID] Source Name Source Hyperlink

Signature of Faculty: Signature of HOD:

13.03.2024 13.03.2024
…………………. X………………….

Page 7 of 3