Work Unit 2
Work Unit 2
Caso práctico
01:18
Script
Julian: Hi Fred. Good to see you. It's been ages. How is everything?
Julian: No way…are you kidding? I thought you were working your way up
the career ladder…What happened?
Fred: You know… the economic crisis, or that's what they say in
the HR department… I personally think that political decisions have a direct
impact on local enterprises…anyway my company is restructuring in order to
become flatter – with fewer layers of management – and leaner – with fewer and
more productive employees.
Julian: And how does that affect your position in the company?
Julian: I understand, if the structure is delayered it becomes lighter and they only
have to reduce the number of management levels in the company hierarchy…
Fred: Yeah, but the worst part is that I was about to be appointed senior
executive. And suddenly, I'm not productive for the company anymore…
Julian: I can't see how giving you the sack can increase efficiency and profits.
Fred: Actually it can. To make a long story short, if a company makes a decision
about their staff and…
Autoevaluación
Decide if the following statements are true or false:
True.
False.
Fred has been recently fired.
True.
False.
Jamie thought Fred was being successful in his professional career.
True.
False.
Downsizing means that the company reduces the number of employees.
True.
False.
Fred has been dismissed because he's a manager.
True.
False.
Think about it
Discuss in the forum:
If you work…
• I can't see how giving you the sack can increase efficiency and profits.
Getting promoted isn't easy. Top-notch skills and the appropriate education isn't
always enough. You really need to stand out from the competition. What can you
do? Here are some tips to make climbing the career ladder easier.
Once you get the job you want, make sure to work hard and show management
that they made an excellent choice!
Text adapted from http://careeralley.com/careers/practical-tips-for-climbing-the-career-ladder/
Autoevaluación
Read the text and match the paragraphs with their titles.
Matching exercise
Be flexible. 2.-Paragraph 2.
Networking. 6.-Paragraph 6.
Responsibility. 8.-Paragraph 8.
Su puntuación es 0/8.
Easy, wasn’t it?
Think about it
Write in the forum:
• Do you think the above tips are useful? Why / why not?
• Would you add any other pieces of advice to this list?
Paul J. Meyer.
Look at the list of verbs below to know how to express likes, dislikes and
preferences:
Expressing likes:
Expressing dislikes:
Expressing preferences:
Think about it
Look for a partner in the forum to express your likes and preferences using
the questions below:
• What do you prefer: being self-employed or working for somebody else? Why?
• Would you rather work in Spain or in an English-speaking country?
• Is there anything you can't stand when working with other people?
To make requests and express possibility you need to use Modal Verbs
like can and could. Remember that they are always followed by Infinitive without
to:
• Can
o Can I have your name and email address, please?
• Could (if the request is more polite)
o Could you tell me about it?
• Can
o You can change the way your company operates.
• Could (if it is a remote possibility)
o You could find a better offer in another department store.
Apart from making requests and expressing possibility, there are more uses
of can:
• Ability
o We can speak English.
• Permission
o You can't smoke here, but you can smoke in the garden.
If you want to express can in the past, you are going to use could:
But, if you want to express can in the future, you are going to use will be able
to:
Think about it
Look at the two modal verbs and tell me how to form the negative form
of can and could.
• Can’t
• Couldn’t
• Yes, we add ‘not’ or the contraction ‘n’t’ to the modal verb as with any other
auxiliary verb.
Ejercicio Resuelto
Click to read the Spanish translation.
Autoevaluación
Complete the rules:
Su puntuación es 0/10.
It wasn’t difficult, was it?
Autoevaluación
Fill in the blanks with CAN or CAN'T:
Su puntuación es 0/9.
Autoevaluación
Write the phrases in brackets in their correct forms into the gaps.
1. Last week we swimming, but this week can. (can / not / go).
2. Maybe your friend Lara a new house next year. (can / buy).
3. If you try hard, you your exams. (can / pass).
4. When I was four, I . (can / not / swim).
5. George his homework when his desk is in such a mess. (can / not /
do).
6. They were so busy, they me a text message. (can / not / write).
7. Larry his jacket. He can wear it again. (can / clean).
1. Last week we couldn't go swimming, but this week can. (can / not / go).
2. Maybe your friend Lara will be able to buy a new house next year. (can / buy).
3. If you try hard, you will be able to pass your exams. (can / pass).
4. When I was four, I couldn't swim. (can / not / swim).
5. George can't do his homework when his desk is in such a mess. (can / not / do).
6. They were so busy, they couldn't write me a text message. (can / not / write).
7. Larry was able to clean his jacket. He can wear it again. (can / clean).
Think about it
Read the following situations and form sentences using the words in
brackets.
1. You want your client to sign a document. Ask him/her to do it. (could)
2. Explain to your friends that it’s not possible to go with them on holidays next July.
(able)
3. You want to see your client’s passport. What do you say? (can)
4. Ask a person if it’s possible for him/her to speak German. (can)
A step ahead
To practice what you have learnt on modal verbs you can go to the following web
page where you’ll find basic information about modal verbs and you can do a quiz
to consolidate your knowledge.
Modal verbs.
If you want to know the difference in pronunciation between can and can’t, listen
to some practical examples in the following link.
Can / Can't.
2.2.- Connected speech: Linking.
So, what is it that native speakers do when stringing words together that causes
so many problems for students?
When we speak naturally we do not pronounce a word, stop, then say the next
word in the sentence. Fluent speech flows with a rhythm and the words bump into
each other. To make speech flow smoothly the way we pronounce the end and
beginning of some words can change depending on the sounds at the beginning
and end of those words.
When one word ends with a vowel sound and the next word begins with a vowel,
another sound, a /w/ or /j/ can be added depending on the particular sounds to
make a smooth transition.
Text adapted
from http://www.bbc.co.uk/worldservice/learningenglish/grammar/pron/features/connected.shtml and http://www.teachingenglish
.org.uk/articles/connected-speech-2
Ejercicio Resuelto
Click to read the Spanish translation.
Consonants
p Paper p, pp
b Book b, bb
k Key c, k, ck
g Glue g, gg
f Flower f, ph, ff
v Vase v
t Tea t, tt
d Desk d, dd
s Snake s, ss
z Zero z, s
θ Thumb th
ð Mother th
dʒ Jazz j, dge
l Left l, ll
r Right r, rr
w Work w, wh
j Yes y, before u
m Map m, mm
n Nine n, nn
ŋ Sing ng
h House h
A step ahead
Would you like to practise the consonant sounds? You can visit the following
websites, click on the pictures, listen to the words and the sounds, and repeat.
Visit the following websites, watch the videos and repeat the sounds.
The term "career ladder" is a metaphor used to talk about job promotion. In
business and human resources management, the ladder typically describes the
progression from entry level positions to higher levels of pay, skill, responsibility,
or authority. Because the ladder does not provide for lateral movement, it is
assumed to be a singular track with the greatest benefits at the top.
Text adapted from: http://en.wikipedia.org/wiki/Career_ladder
Career ladder
English Spanish
Resign. Dimitir.
English Spanish
Fired.
Sacked.
Despedido o despedida.
Terminated.
Dismissed.
Laid off.
Despedido o despedida.
Made redundant.
English Spanish
Autoevaluación
Complete the sentences with words from the charts above.
Su puntuación es 0/6.
Easy, wasn’t it?
A step ahead
State and local governments in the States are trying to cut spending. Pay
and benefits for public workers have been a subject of intense debate. If
you want to find out more about this issue, visit the following website, listen
to the recording and complete the text.
Future payments for retirees are big issue now for US States.
By: Stockbyte.
License: Uso educativo no By: Peyman Faghir
comercial para Mirnezami.
plataformas públicas de License: CC by 2.0.
Formación Profesional a From:
distancia. http://www.flickr.com/photo
From: CD-DVD Num. s/pfm/466334828/
CD73.
By: Hans_van_Rijnberk.
By: Valerie Everett.
License: CC by.
License: CC by-sa.
From:
From:
http://www.flickr.com/photo
http://www.flickr.com/photo
s/hansvanrijnberk/3496133
s/valeriebb/3006348550/
049/
Caso práctico
Read the text and listen to the situation.
00:00
02:07
Script
Theresa: Really? Me too. So it's true then… They said at the job interview that
they were recruiting for two positions but I wasn't sure, you know, they like putting
pressure on the candidates.
Charlotte: Yeah that's usually the case. Anyway that means we're going to work
together, aren't we? Shoulder to shoulder.
Theresa: Sure. (uneasy silence) You know… I was a little nervous at the
beginning to be honest but now I know we're both starting from scratch I feel more
confident.
Charlotte: I know what you mean. The first day of a new job can be far too
exciting, meeting new people, getting to know the company and
the premises…and even more if this is your first job since university.
Theresa: Oh I see now why we've both been selected. Our backgrounds fit
perfectly! I also did a Marketing qualification through the CIM – you know, the
Chartered Institute of Marketing but that was after I worked as a Digital Marketing
consultant for a small media company near Manchester.
Charlotte: Then I guess this is a new big challenge for you, from the local small
company to the big corporation.
Autoevaluación
Answer the following questions with Yes, No or DS (doesn't say):
Yes.
No.
Doesn't say.
Do both have an appointment to talk to the same person?
Yes.
No.
Doesn't say.
Did Theresa think they were playing a trick on her at the job interview?a
Yes.
No.
Doesn't say.
Did they study the same degree?
Yes.
No.
Doesn't say.
Is the CIM the world's largest organisation for professional marketers?
Yes.
No.
Doesn't say.
Does Charlotte have any previous working experience?
Yes.
No.
Doesn't say.
Do they have some background features in common?
Yes.
No.
Doesn't say.
Did Theresa work and study at the same time?
Yes.
No.
Doesn't say.
Is Theresa worried about her new job?
Yes.
No.
Doesn't say.
Is Lucy pleased to see they have already introduced each other?
Yes.
No.
Doesn't say.
How often do you use your email? Most of use use it on a daily basis, but do you
know how to write a good email in English? Let's see.
Email is electronic mail. You can send an email to someone, or email them. They
will reply to your email or email you back.
When we write informal emails, we use a more direct language than the one we
use for letter writing. For example, instead of using "I am writing with reference
to..." we simply say "about..." and instead of writing "please accept
our apologies for this misunderstanding", we e-mail "sorry about". We normally
keep emails short and to the point, dealing with one topic per message. It is
recommended to use a neutral style, neither too formal nor too familiar.
• reply to all: send an answer to the person who sent an email, and everyone who
received a copy of it.
• reply: send an answer to the person who sent an email.
• forward: send an email you have received to someone else.
• delete: get rid of an email you don't want.
• cc: send a copy to...
• bcc: send a blind copy to... (the other people don't know you're sending this
copy).
• attach: send a document, for example a picture, with an email.
• @: at.
• _: underscore.
• -: hyphen or dash.
• .com: dot com.
• /: (forward) slash.
From: [email protected]
To: [email protected]
CC: [email protected]
Hi Mary,
Thanks for your email asking for ways of reducing the paper volume. We really
need to be more aware of the global environmental problems. Please find
attached a word document with specific plans for this. Please let me know if you
can't read this attachment. I'm copying Mark West in on this. Do forward it to the
other interns if you feel that's appropriate.
Looking forward to hearing from you.
Best wishes,
Brian
Think about it
Look at the following sentence and answer the following question:
When we want to talk about an action which happened in the past, but the exact
time is not mentioned we use Present Perfect.
As you can see from the example, have explored, the present perfectis formed
with the present simple of the auxiliary have and the past participle of the verb
expressing the action:
• To talk about a state which started in the past and continues up to the
present:
o She has had her driving licence for 10 years.
• To talk about an action that happened in the past but we can see the results
now:
o We’ve created a corporate blog and website, that’s the reason why the
number of customers has increased.
The negative and interrogative forms of Present Perfect are very easy. Look at
the examples and you’ll discover it!
• Already is used with affirmative sentences and it’s placed in between the
auxiliary and the past participle:
o I’ve already recommended their company to other people.
• Yet is used with negative and interrogative sentences and it’s placed at the end
of the sentence:
o Have you recommended their company to other people yet?
o I haven’t recommended their company to other people.
Ejercicio Resuelto
Click to read the Spanish translation.
Cuando usamos el presente perfecto no especificamos el momento preciso en
el que ocurre la acción como se puede observar en el ejemplo.
Como también podemos deducir del ejemplo, el presente perfecto se forma
con el presente del auxiliar have y el participio pasado del verbo que describe
la acción.
Hay otros dos usos del presente perfecto:
The uses of present perfect and present perfect continuous are very similar,
but the present perfect continuous emphasizes on the duration and the
present perfect on the action.
In the first sentence we are emphasizing the duration of an action which started
in the past and continues up to the present. Probably it will continue into the
future.
In the second one we’re talking about an action which happened over a period of
time in the past and may have finished or not, but the results are obvious in the
present.
As you can see from the example, have been walking, the present perfect
continuousis formed with the present simple of the auxiliary have and the past
participle of the verb to be and the –ing form of the verb expressing the action:
If you want to know about the period of time over which an action has been taking
place, use how long in a question followed by the present perfect continuous:
It is important to remember that Non-action verbs (for example: know, be, etc.)
cannot be used in any continuous tenses. Instead of using Present Perfect
Continuous with these verbs, you must use Present Perfect Simple.
• Sam has been having his car for two years. (Not Correct).
• Sam has had his car for two years. (Correct).
• How long have you lived / have you been living here?
• How long have you worked / have you been working for this company?
Ejercicio Resuelto
Click to read the Spanish translation.
Los usos del presente perfecto y el presente perfecto continuo son muy
similares pero hay una diferencia entre ellos, el presente perfecto continuo
enfatiza la duración de la acción y el presente perfecto enfatiza la acción. En
el ejemplo a) se enfatiza la duración de una acción que comenzó en el pasado
y sigue siendo cierta en el presente. Probablemente se extienda hasta el
futuro.
En el ejemplo b) observamos la duración de una acción que comenzó en un
pasado cercano que puede haber terminado, o no, y cuyos resultados son
obvios en el presente.
Como podemos deducir del ejemplo, el presente perfecto continuo se forma
con el presente del auxiliar have seguido del participio de pasado del verbo to
be y la forma en –ing del verbo principal.
Para conocer el período de tiempo durante el cual una acción se ha estado
llevando a cabo podemos utilizar la expresión how long en una estructura
interrogativa seguida del presente perfecto continuo.
Es importante señalar que hay verbos que no se pueden utilizar en los tiempos
continuos y en estos casos hay que utilizar el presente perfecto simple.
Con algunos verbos el significado no cambia.
Think about it
Do you think the following two sentences mean the same?
Autoevaluación
Match the rules of the uses of the Present Perfect and the Present Perfect
continuous with the examples below:
Matching exercise.
They have been working 4. Actions which started in the past and
all day, that's why they are continue up to the present (emphasis on
exhausted. the duration of the action).
Matching exercise.
Su puntuación es 0/5.
Remember that present perfect continuous emphasizes on the duration of an action and
present perfect on the action itself.
Autoevaluación
Complete the second sentence so that it means the same as the first one, using
the word given. Do not change the word given. You must use between two and five
words:
1. The last time I went on holiday was three years ago. (for)
4. She went to do volunteer work in 2008 and she is still there. (been)
1. The last time I went on holiday was three years ago. (for)
4. She went to do volunteer work in 2008 and she is still there. (been)
A piece of advice
Do you remember the list of irregular verbs in English? You should review them
to form present perfect and present perfect continuous correctly. Anyway, if you
need it you can download a list of irregular verbs here.
Do you remember that in English there is a group of verbs which can't be used
in continuous form? You should go to unit 1 and review them.
A step ahead
To consolidate the use of the present perfect continuous, listen to the
following explanation and then practise what you have learned with the
quiz:
Do you need more activities on the use of present perfect and present
perfect continuous? Visit the following link and you will become an expert:
Now that you are familiar with the present perfect and present perfect continuous,
you should know that in oral speech contractions are used. That is to say, you
should join the pronoun and the auxiliary have/has as you can see in the
following example:
The pronoun and the contraction are pronounced as one syllable although they
are two different words.
Contractions also happen with other auxiliary verbs like is, are, will…. Listen to
the following examples:
00:00
00:22
Script
• She’s finished.
• She’s ready.
• I’ll go.
• I’m travelling.
• They’re on holiday.
Ejercicio Resuelto
Click to read the Spanish translation.
Think about it
Are you using the same auxiliary in the following two sentences?
• She’s finished.
• She’s ready.
Autoevaluación
Imagine you are talking to a British person and their speech is very fast.
What you understood is underlined in the sentences below. But it is
incorrect. Try to write the correct words in each sentence.
For example:
Why isn’t the teacher here?
Because hisgonta /hiz’ ɡɒntə/ Hawaii on holiday. he’s gone to
Aivdunit /aɪv'dʌnɪt/ .
2. How much is the flight?
A piece of advice
Why don't we revise some of the main grammar points we've seen in this unit?
Take a look at the following presentation. You might find it interesting.
Text summary
• Hi / Dear Daniel,
Making reference:
• About…
• With reference to ...
• Thanks for your email...
Replying to a request:
Providing information:
Confirming:
Apologising.
• Sorry for…
• Sorry about…
Arranging a meeting.
Requesting.
• Could you…
• Please could I have…
• Please could you give me…
• Please send me…
Establishing context.
Offering help.
Think about it
What do you think the following abbreviations mean?
• ASAP
• BTW
• CUL
• FYI
• IMO
• POV
• TIA
• TTFN
Think about it
Write in the forum:
What do you use email for? Does email save time or does it just make more
work? Should employees send and receive personal emails at work?
Think about it
How would you change this email to make it sound more professional? Use
expressions that mean the same as the underlined expressions.
From: [email protected]
To: [email protected]
Hi Daniel,
Thanks for your email asking for ways of reducing the advertising budget. I'm
sending this email to Nora Peterson too. With this email, you'll find a word
document with specific plans for this. Please let me know if you can't open
the document that comes with this email. I'm sending it to the rest of the board.
Bye,
Chris
Hi Daniel,
Thanks for your email asking for ways of reducing the advertising budget.
I'm copying Peter Martin in on this. Please find attached a word document
with specific plans for this. Please let me know if you can't open
the attachment. I'm forwarding it to rest of the board.
Hope to hear from you soon. / Looking forward to hearing from you.
Best wishes / Kind regards,
Chris
Autoevaluación
Match the bodies of emails with their responses. Write A, B or C in the central
column.
Matching exercise
Dear Sharon,
Just a quick note to tell you that
the meeting has been arranged for A. Thanks for the info. I have
Monday next week at 9 a.m. All the already marked the date on
trainees are expected to attend. my calendar.
I look forward to seeing you there.
Kind regards,
Hi Sean,
Just a quick email to remind you
that we have a very important
C. See you at the conference
conference next Thursday. Please with the presentation.
remember to bring the presentation
with you.
All the best,
Enviar
Irregular verbs.
llegar a
beco beca ser /
2 /bɪ'kʌm/ /bɪ'keɪm/ become /bɪ'kʌm/
me me convertir
se en
broug
5 bring /brɪɳ/ /brɔːt/ brought /brɔːt/ traer
ht
bough
7 buy /baɪ/ /bɔːt/ bought /bɔːt/ comprar
t
Irregular verbs.
caugh
8 catch /kætʃ/ /kɔːt/ caught /kɔːt/ coger
t
choos
9 /tʃuːz/ chose /tʃəʊz/ chosen /'tʃəʊzən / elegir
e
1
come /kʌm/ came /keɪm/ come /kʌm/ venir
0
1
cost /kɒst/ cost /kɒst/ cost /kɒst/ costar
1
1
cut /kʌt/ cut /kʌt/ cut /kʌt/ cortar
2
1
do /duː/ did /dɪd/ done /dɒn/ hacer
3
1
draw /drɔː/ drew /druː/ drawn /drɔːn/ dibujar
4
1
drink /drɪɳk/ drank /dræɳk/ drunk /drʌɳk/ beber
5
1
drive /draɪv/ drove drove driven /ˈdrɪv(ə)n/ conducir
6
1
eat /iːt/ ate /eɪt/ eaten /ˈiːt(ə)n/ comer
7
1
fall /fɔːl/ fell /fel/ fallen /ˈfɔːlən/ caer
8
1
feel /fiːl/ felt /felt/ felt /felt/ sentir
9
2 encontra
find /faɪnd/ found /faʊnd/ found /faʊnd/
0 r
2
fly /flaɪ/ flew /fluː/ flown /fləʊn/ volar
1
Irregular verbs.
2 /fə(r)ˈɡɒt(ə
forget /fə(r)ˈɡet/ forgot /fə(r)ˈɡɒt/ forgotten olvidar
2 )n/
consegui
2
get /get/ got /ɡɒt/ got /ɡɒt/ r,
3
obtener
2
give /ɡɪv/ gave /ɡeɪv/ given /ˈɡɪv(ə)n/ dar
4
2
go /ɡəʊ/ went /went/ gone /ɡɒn/ ir
5
2
have /hæv/ had /hæd/ had /hæd/ tener
6
2
hear /hɪə(r)/ heard /hɜː(r)d/ heard /hɜː(r)d/ oir
7
2 golpear,
hit /hɪt/ hit /hɪt/ hit /hɪt/
8 pegar
2
hold /həʊld/ held /held/ held /held/ sostener
9
herir,
3 hacer
hurt /hɜː(r)t/ hurt /hɜː(r)t/ hurt /hɜː(r)t/
0 daño,
doler
3 mantene
keep /kiːp/ kept /kept/ kept /kept/
1 r
3 saber,
know /nəʊ/ knew /njuː/ known /nəʊn/
2 conocer
dejar,
3 salir,
leave /liːv/ left /left/ left /left/
3 marchar
se
Irregular verbs.
3
lend /lend/ lent /lent/ lent /lent/ prestar
4
3
lose /luːz/ lost /lɒst/ lost /lɒst/ perder
5
3 hacer,
make /meɪk/ made /meɪd/ made /meɪd/
6 fabricar
encontra
3 r,
meet /miːt/ met /met/ met /met/
7 conocer
(gente)
3
pay /peɪ/ paid /peɪd/ paid /peɪd/ pagar
8
3
put /pʊt/ put /pʊt/ put /pʊt/ poner
9
4
read /riːd/ read /red/ read /red/ leer
0
4
ride /raɪd/ rode /rəʊd/ ridden /ˈrɪd(ə)n/ montar
1
4 sonar,
ring /rɪŋ/ rang /ræŋ/ rung /rʌŋ/
2 Ilamar
4
run /rʌn/ ran /ræn/ run /ræn/ correr
3
4
say /seɪ/ said /sed/ said /sed/ decir
4
4
see /siː/ saw /sɔː/ seen /siːn/ ver
5
4
sell /sel/ sold /səʊld/ sold /səʊld/ vender
6
Irregular verbs.
4
send /send/ sent /sent/ sent /sent/ enviar
7
4
shine /ʃaɪn/ shone /ʃɒn/ shone /ʃɒn/ brillar
8
4 showe enseñar,
show /ʃəʊ/ /ʃəʊd/ shown /ʃəʊn/
9 d mostrar
5
sing /sɪŋ/ sang /sæŋ/ sung /sʌŋ/ cantar
0
5
sit /sɪt/ sat /sæt/ sat /sæt/ sentarse
1
5
sleep /sliːp/ slept /slept/ slept /slept/ dormir
2
5
speak /spiːk/ spoke /spəʊk/ spoken /ˈspəʊkn/ hablar
3
5
spend /spend/ spent /spent/ spent /spent/ gastar
4
5 ponerse
stand /stænd/ stood /stʊd/ stood /stʊd/
5 de pie
5
swim /swɪm/ swam /swæm/ swum /swʌm/ nadar
6
5 tomar,
take /teɪk/ took /tʊk/ taken /ˈteɪkən/
7 coger
5
teach /tiːtʃ/ taught /tɔːt/ taught /tɔːt/ enseñar
8
5 decir,
tell /tel/ told /təʊld/ told /təʊld/
9 contar
6 thoug
think /θɪŋk/ /θɔːt/ thought /θɔːt/ pensar
0 ht
Appendix.- Licenses of resources.
Caso práctico
02:47
Script
Lucy: Well, first of all let me tell you how delighted we are that you accepted the
job. I hope that you feel part of this - we like to call it - small family very soon.
Charlotte: Thanks.
Lucy: We're going to start today with a brief preparatory talk about the company
so that you can have a clear overview of what we do here and how our
department fits into the overall running of the company.
Ok, so as you know, we are in the training and consultancy business. That means
that, for example if a company is looking for a foreign market to set up new
factories or sell units, we conduct a market research and we carry out the
research project on the pros and cons which will help them decide on the most
suitable placement.
Charlotte: I see but would we work directly with our clients then?
Lucy: Most of the work is done here but if necessary we send trainers and
consultants to the clients' company in order to assist in the whole process.
But before getting into the technicalities of the business, let's look at the
company's organization. As you can see from this slide, at the top we have the
General Manager and he has four people who report to him. There's the Director
responsible for strategic co-ordination. Then there's me. I'm responsible for
training and marketing. Then there's the Financial Director and the Human
Resources Manager. Any questions so far?
Lucy: I'm happy to hear that. It will make it easier for you to join the group…and
now let's take a look at my team in more detail, at the bottom of the slide; I have
three units who work in different plans and projects. Each unit consists of a team
leader, an International business expert, a Marketing expert and a Training
expert. Building team spirit is always the focal point of what I try to do as a
manager. When we are facing a new project, I expect you to work as a team,
make decisions as a team and support your colleagues. As I said before we're a
small family and we believe in success through hard work… and that's why you're
here. We need people who have the ability to use initiative, to negotiate and to
work well in teams…
Charlotte: Can I just ask you about the team leader's roles and responsibilities?
Lucy: Interesting question. I was just about to tell you about that. The team leader
is not a fixed position and it depends on how well you do in the team. I will assign
a team leader every six months and that person will basically monitor and
coordinate the team activity, but also, he or she will maintain and update
databases and evaluate the success of marketing campaigns.
Autoevaluación
Complete the following sentences:
• There are four people who report to the General Manager: the Strategic Co-
ordination Manager, the and Marketing Director, the
Financial Director and the Human Manager.
• Each unit consists of a leader, an International expert,
a expert and a Training expert.
• The team leader will and coordinate the team activity, maintain and
update databases and evaluate the of marketing .
Su puntuación es 0/9.
Ejercicio Resuelto
Click to read the Spanish translation.
A continuación aparece una tabla con expresiones con las que demostrar
acuerdo o desacuerdo de manera educada.
Expresiones para mostrar acuerdo o desacuerdo
Think about it
A step ahead
If you do not want to sound rude, you need to learn how to express
agreement and disagreement. Read the following article where you will find
instructions to agree and disagree politely.
Mark Strand.
Think about it
Are you looking forward to your next holiday? Where are you going? Which are
your plans for your next holiday?
With the following three sentences you can give information about your holidays:
Think about it
Look at the examples and tell me how many different ways of expressing future
are we using?
You’re right!
We’re using three different forms but there are some important differences
among them:
Be going to – We use be going towhen we already have a plan or an intention
to do something.
• To make future predictions based on what you think. Normally with adverbs
like perhapsorprobably and after the verbs believe, think, hope, expect, be
sure …
• I’ll probably go bungee-jumping in the Grand Canyon.
• To talk about spontaneous decisions:
• Ok, I’ll change the reservation right now.
• For promises, threats and warnings:
• I’ll be at the airport on time to pick you up.
• For offers and requests:
• I’ll take that heavy bag for you.
As you can see be and will are auxiliaries, so we add not after them to form the
negative sentences.
• Are you going to visit your sister? (Am/Are/Is + Subject + going to + Infinitive?)
• Are you setting off at 7.30? (Am/Are/Is + Subject + -ing form?)
• Will you go bungee-jumping?(Will + Subject + Infinitive?)
A piece of advice
With verbs like go and come you should normally use Present Continuous
instead of be going to:
Ejercicio Resuelto
Click to read the Spanish translation.
Look at the example and think about the form of the future
continuous:
Will + be + -ing form
As you can see from the example the future perfect is formed as
follows:
Will + have + past participle
Negative form: Won’t (will not) + have + past participle
Ejercicio Resuelto
Click to read the Spanish translation.
A piece of advice
It’s very usual to find the following time expressions with the Future Perfect:
Autoevaluación
Match the following examples to one of the uses below:
Matching exercise
Su puntuación es 0/4.
Remember these uses and don’t make mistakes with the different ways of
expressing future in English.
Autoevaluación
Read the sentences and choose the correct verb form:
I'll go.
I'm going.
By 5 a.m. …
We'll have set off.
I'll bring.
I'll travel.
We're going.
When I get back home, … a fantastic Mediterranean cruise.
I'll be enjoying.
I think … a very good time.
We'll have.
I can't go swimming because … Mary in half an hour.
I'll meet.
I'm meeting.
Autoevaluación
Read the dialogues and put the verb in brackets in the correct future form.
You must use the additional word you can find in some sentences.
A step ahead
To consolidate what you have learnt about expressing future in English, do
the exercises you will find in the following links:
It’s important for you to know the syllable on which the stress is given.
We can use circles to show the stress, the bigger circle shows the syllable which
has the stress; in the dictionary you can find this symbol (´) to show the stressed
syllable. For example:
In English there is not a fixed pattern to know where the stress is placed. These
are some of the stress patterns that you can find:
August Oo Travel Oo
Hotel oO Receipt oO
You should pay attention to some two-syllable words in English which have the
same spelling, but the stress can be on the first or on the second syllable. If the
stress is on the first syllable, it is a noun; however, if the stress is on the second
syllable, it is a verb.
Ejercicio Resuelto
Click to read the Spanish translation.
Autoevaluación
Which pattern do these words follow? Match each word to the correct
stress pattern. There are three words for each pattern.
Matching exercise
Transport
Arrangements 1. Oo
Passenger
Hotel
Glamorous 2. oO
Refugee
Voyage
Delayed 3. Ooo
Package
Wonderful
Millionaire 4. oOo
Announcement
Apartment
Cigarette 5. ooO
Prefer
Su puntuación es 0/15.
If you want to sound natural when speaking English, you should pay attention
to the stress pattern of each word.
Autoevaluación
Which is the correct stress pattern of the following two-syllable words in
bold?
oO
Oo
The travel agency will deal with the paperwork for our transfer.
oO
Oo
You should ring the hotel if you need transport.
oO
Oo
A shuttle bus is used to transport all the passengers to the resort.
oO
Oo
The number of people who choose ecotourism has decreased significantly.
oO
Oo
The new law is making progress in tourism.
oO
Oo
They won’t permit you smoke inside the aircraft.
oO
Oo
The plane does not have a permit to carry livestock.
oO
Oo
She has made a formal protest against the company’s policies.
oO
Oo
I’m afraid there is no record of a booking and the hotel is completely full.
oO
Oo
A step ahead
Do you think learning word stress is boring? Play the game Stress Monster and
you will change your mind.
Company organisation
English Spanish
Emprendedor o
Entrepreneurial.
emprendedora.
Autoevaluación
Complete the following sentences with words from the table above.
Su puntuación es 0/5.
List of biographies.
3.1.- Managers.
Below you will find a list of words you might need to talk about the management
organigram of your organisation.
Management organigram
English Spanish
English Spanish
IT director. (BrE).
Director o directora de informática.
Vice president IT. (AmE).
You can also say that the IT director is the head of IT, the marketing director is
the head of marketing.
Autoevaluación
Match each task to the manager in charge of doing it.
Matching exercise
Chief executive
2. Discuss figures with the sales teams.
director.
Enviar
A step ahead
Listen to a conversation between Janet and Tim. Then read the list of
vocabulary and take the quiz. Good luck!
Think about it
Discuss in the forum:
Who are the most important managers in your country? Which companies do they
manage?