RETAIL AUTOMATION : Leveraging Technology

Retail Automation

1 Retail Automation

2 Automation for sure

3 Leveraging Automation

4 New Initiatives
Retail Automation

1 Retail Automation

2 Automation for sure

3 Leveraging Automation

4 New Initiatives
 Context : Automation

 Leveraging technology to ensure Q&Q and support PFS

 Linkage of fueling with payment.
 Tracking of each and every transaction in forecourt.
 Integration of tank, dispenser, payment method & services (DSM)
 MIS :Consolidation of data

• Automation Architectures:
1. BRASS RT: Real Time
2. BRASS
BRASS Architecture
 Gilbarco Junction box (Rear View)

Inbuilt FLP Gland with The Power and Data Cable

the Junction Box has to be drawn out from here
 The opening for power & data cable

CLOSER VIEW OF OPENING

Internal view of
Opening to FLP These are Power &
Gland for Drawing Data Cables (are
Cables labeled)
Rubber Grommet of In built FLP Gland

SIDE VIEW TOP

VIEW

Data
Power
Cable
Cable
ATG INSTALLATION
 ATG CONSOLES

OMNTEC: LED FRAKLIN FUELLING

DISPLAY SYSTEM: TOUCH SCREEN
 LCD Touch Screen Display
• The bright display allows
viewing in any lighting
conditions
• After 5 minutes
automatically turns back
light off to extend the life of
the display (10 years)
• The contrast and brightness
can be adjusted to satisfy
different lighting conditions
• Ability to calibrate display
 LCD Lay-out

Print Report –
Pressing button
Status – Displays a will take you to a
check for OK, an menu of reports.
Main Menu – exclamation for
Brings you to the alarm. When alarms
Main Menu exist, pressing this
will bring you to the Date/Time –
alarms page The current
date and time
Home – This will
always bring you
to the home status
screen
LCD Layout
Application Menu
– Displays a menu
of options for the
currently selected
application

Back button –
Brings you back
to the previous
screen
 Inventory (Detail) Menu

The Details of this

tank an be seen
adjacent to Tank Icon
 Automation for Stake Holders
DEALER
CUSTOMER
•Auto Tank Gauging and State of Art
•Q&Q assurance of the product delivered: MPDs: Stocks and Sales auto reconciliation
tank stock & dispenser deliveries are
monitored. • Better management of Resources & Forecourt
• System generated quick bills for each
transaction. No scope for manual billing
and associated frauds.
BPCL
• Seamless integration of billing with
fuelling.Bill generation takes place only • Q&Q : Building Trust through Technology
after fuelling.
• Remote site monitoring and data analysis of
• Payment in Forecourt stock and sales enabling better network
management (ROIR)
• Proof of service: Rate, Qty, Amount,
Time, Vehicle No, Staff name being • Better and effective utilization of Assets
captured :
Customer can track back any
transactions.

• Efficient fuelling
 How are we different?
 100% MPDs
 Clutter free Automation architecture- High Uptime
 Fuelling linked with all the modes of payment.
 SMS on fuelling information to the customers- E-BILL:
touching 15 lakh customers/month

 45% of network under RA which is 74% of sale.

 Central Server set up – Reports Anytime & Anywhere
 Systemic ROIR ( MDG compliant)
 System generated Alerts : Handy Tool to Field Officers
 Monitoring of AFS (NANO) through HOS reports
 All time low cost/RO for Automation solution- 1.0 lakhs
 Where we stand today….

REGION-WISE AUTOMATION
STATUS AS ON FY 2014-15 ALL
DESCRIPTION STATUS
INDIA
NR ER SR WR
As on 31.03.14 1391 605 1202 1210
4408
AUTOMATION NEW RA in 2014-15 306 150 413 380
1249
TOTAL RA 1697 755 1615 1590 5657
As on 31.03.14 1230 582 1005 1120 3937
AFS AFS in 2014-15 294 142 301 288 1025
TOTAL AFS 1524 724 1306 1408 4962
Retail Automation

1 Retail Automation

2 Automation For Sure-NANO

3 Leveraging Automation

4 New Initiatives
 Automation For Sure -NANO

Introduction:
Objective
Technology infusion in
RO operations Support PFS initiative
Right Q/Q to customer
(Retail
Value for money
Automation)

AUTOMATION FOR SURE

AFS(NANO)
 NANO Building Blocks

Now Automation Nurtures my Operation

E AE / RHQ TE/SO
Knowledge updation

D TM/AMM Dealership Alignment

Handholding by Territory (TE/SO/TM)

MPD Password control (secured with Territory)

C TM / SO
Calibration, MPD maintenance, card change, RA
patch upload

B TE / Region Automation / MPD Vendor support (GVR / NCR / PL / DW)

Spares / Resource availability

Power conditioning: online double conversion UPS,

A TE / Region
standard make DG Set, UPS earthing
 AFS Sustenance: Challenges
 Power conditioning:
 UPS faulty / inadequate battery back up
 Non-standard DG sets cause UPS tripping.
 Operating DG sets intermittently
 Connectivity:
 Erratic data network by the service provider.
 Connectivity dongles getting faulty/corrupted.
 Delay in bill payments.
 Password sharing:
 power conditioning >> MPD issues, remodeling, etc
 Tracking is difficult
 MPD/BOPC related issues:
 MPD not taken in Auto mode after Stamping.
 MPD Decimal change during AMC visits affecting HOS reports
 BOPC faulty can hamper price change , etc.
Retail Automation

1 Retail Automation

2 Automation For Sure-NANO

3 Leveraging Automation

4 New Initiatives
 Leveraging RA for business

 Automation Reports:
 Various business centric reports like, ROIR, SAP MIRROR, Loss/gain, Nozzle
Utilisation, Price change which are handy for understanding and decision making!
 Customer centric modules:
 Customer Acquisition – E-bill which is sent instantaneously as an SMS.
 Credit card in the Forecourt : Trust building & the chances of frauds are minimized.
 Preset Vs Actual delivered report : Real-time prompt in the GUI and report
 Density display in the MPDs : Online information of density in the tank.
 Local Account- Comprehensive module for handling credit customers & transporters.
 Audit trail – Electronic logs of all the transactions.
Accessing Automation reports
 M/s Pinelabs Pvt Ltd – 4200 sites
http://cochomraweb:8888/retail/

 M/s NCR – 470 sites

http://cochomraweb/OctanePlusHOS/Login.aspx

 M/s Orpak India Pvt Lts – 1000 sites (WIP)

http://10.72.12.5/

The Automation sites are also available over internet under

Intralink Application  Retail
 Benefits for Sales Officer

 Retail Outlet Inspection Report

 Tank stock monitoring
 SAP mirror report
 Analysis of 24 hr sale pattern to formulate efficient
fore-court management
 Density register (quality monitoring)
 Price change history (administrative control)
 Traffic count thru automation and vehicle
segmentation
Real Time Forecourt Status Report

Real Time Status

•Shows current state of
each nozzle
•Nozzle states
• IDLE - GREY
• Fueling - GREEN
• Last sale - YELLOW
• Manual – RED
•Tank status shows
Current volume, Total
capacity, Water dip level
and density (if float
installed)
•RO Status is shown at
the top (RO ACTIVE)
Retail Outlet Inspection Report

POS Sale
(without 2T) Manual Sale

Tank Sale Totalizer Sale Variation

Retail Outlet Inspection Report

Variation =
Totalizer Sale
– Tank Sale

Permissible
Additional Losses
Variation = 4% of
calculation to be
Tank closing stock
done on the
Totalizer Sale based
on MDG guidelines
SAP MIRROR Report
Tank Utilization report
24 hr sale analysis
Price Change History Report
 Benefits for Engg Officer

 Nozzle utilization
 MPD utilization
 Tank utilization
 Peak hour sale analysis and facility planning (MPD/
tankage etc.)
 ATG/ MPD offline data
 STP patch – Saving in Revex budget
Nozzle Utilization Report
Alerts & Tracking

Low Level Alert – ROIR Variation

Reorder level Alert
Very Low Level
Alert – Tank Dry

PRESET Alert
MPD Offline Alert

ATG Offline Alert

Retail Automation

1 Retail Automation & AFS

2 Automation For Sure-NANO

3 Leveraging Automation

4 New Initiatives
 New Initiatives

Wet Stock Management: The purpose of this objective is to remotely monitor

product inventory in the tanks at select non-automated outlets by leveraging
ATG.
Remote monitoring of BRASS over Internet: This feature has been developed
for the new BRASS tender but the efforts are on to replicate it in all the BRASS
ROS. With this functionality , Forecourt status shall be available to users at any
time
Hardware Optimization in BRASS solution: As per old architecture,
automation database and GUI was maintained at BOPC. Thus any issue in BOPC
was leading to electronic data loss at the RO. In the new architecture database
is maintained at FCC. FCC is solid state, robust devise with embedded OS which
is less prone to failures.
Retail Automation On Mobile

Menu page appear

In Quick links
Click on SAP Mirror
Retail Automation On Mobile

View ROIR Recon

detail page

Click Dashboard link

Retail Automation On Mobile

SAP Mirror Report is

Displayed
 Wet stock Management

 The purpose of this objective is to remotely monitor product inventory in the tanks at
select non-automated outlets using ATG with density functionality.
 Architecture:

WSM CENTRAL
SERVER

Time
Real
BPCL ERP System
 Wet Stock Management- GUI

GUI - http://cochomraweb:10001/Tlsinfo/account/login.aspx
Report format –Wet stock Management
Report format- Last Inventory details
 Remote View- Procedure

•To view Remote Site on internet get SILVERLIGHT Software Installed on the PC or
Laptop.( software available on internet)
•Open web page on your internet Browser and type
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
 Remote View- Procedure

The session public IP of the selected RO would be displayed which can be entered in the
Internet Explorer for the remote view of FCC.
 Remote View- Procedure

•Open new web page on internet explorer and type IP address in address BAR ,append
forward slash (/) and index.html with IP address and press Enter e.g.(
http://115.118.205.120/index.html)
Site LOGIN page will open.
•Type User name and password – DEALER
 Remote View- Procedure

There are no of operations which can be done through this access.

 RA Plan for FY 2015-16

REGION-W ISE AUTOMATION

DESCRIPTION BP PLAN : FY 2015-16 ALL INDIA
NR ER SR WR
RETAIL
AUTOMATION
1350 950 1350 1350 5000

 Global Tender for Retail Automation at 5000 Ros has been floated and is under
evaluation.
 Thank You

No one can whistle a symphony. It takes an orchestra to play it.

- H.E. Luccock