B350AM4-M2/B350AM4-M2A

Version:1.0
 Preface
Copyright
This publication, including all photographs, illustrations and software, is protected
under international copyright laws, with all rights reserved. Neither this manual, nor
any of the material contained herein, may be reproduced without written consent of
the author.
Version 1.0

Disclaimer
The information in this document is subject to change without notice. The manufac-
turer makes no representations or warranties with respect to the contents hereof
and specifically disclaims any implied warranties of merchantability or fitness for
any particular purpose. The manufacturer reserves the right to revise this publica-
tion and to make changes from time to time in the content hereof without obligation
of the manufacturer to notify any person of such revision or changes.

Trademark Recognition
Windows ® 10/7 are registered trademarks of Microsoft Corp.
Other product names used in this manual are the properties of their respective owners
and are acknowledged.

Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential instal-
lation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment onto an outlet on a circuit different from that to
which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Shielded interconnect cables and a shielded AC power cable must be employed with
this equipment to ensure compliance with the pertinent RF emission limits govern-
ing this device. Changes or modifications not expressly approved by the system’s
manufacturer could void the user’s authority to operate the equipment.

B350AM4-M2/B350AM4-M2A USER MANUAL

 Declaration of Conformity
This device complies with part 15 of the FCC rules. Operation is subject to the
following conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference
that may cause undesired operation.
This device is in conformity with the following EC/EMC directives:
‰ EN 55032 Electromagnetic compatibility of multimedia equipment - Emission
requirements
‰ EN 61000-3-2 Electromagnetic Compatibility(EMC)
Part 3-2: Limits-Limits for harmonic current emissions (equipment input
current 16A per phase)
‰ EN 61000-3-3 Electromagnetic Compatibility(EMC)
Part 3-3: Limits-Limitation of voltage changes, voltage fluctuations and flicker
in public low-voltage supply systems, for equipment with rated current 16A
per phase and not subject to conditional connection
‰ EN 55024 Information technology equipment-Immunity characteristics-Limits and
methods of measurement
‰ EN 60950 Safety for information technology equipment including electrical business
equipment

‰ CE marking

Canadian Department of Communications

This class B digital apparatus meets all requirements of the Canadian Interference-
causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement
sur le matériel brouilieur du Canada.

About the Manual

The manual consists of the following:
Chapter 1 Describes features of the H page 1
Introducing the Motherboard motherboard.
Chapter 2 Describes installation of H page 7
Installing the Motherboard motherboard components.
Chapter 3 Provides information on H page 27
Using BIOS using the BIOS Setup Utility.
Chapter 4 Describes the motherboard H page 57
Using the Motherboard Software software.
Chapter 5 Provides information about H page 61
Setting Up AMD B350 RAID SATA RAID Setup
Configuration
Chapter 6 Provides basic trouble H page 69
Trouble Shooting shooting tips.

B350AM4-M2/B350AM4-M2A USER MANUAL

ii
 TABLE OF CONTENTS
Preface i

Chapter 1 1
Introducing the Motherboard 1
Introduction...................................................................................1
Pakage Contents............................................................................1
Specifications................................................................................2
Motherboard Components..........................................................4
I/O Ports..............................................................................................6

Chapter 2 7
Installing the Motherboard 7
Safety Precautions.............................................................................7
Installing the Motherboard in a Chassis......................................7
Checking Jumper Settings.................................................................8
Installing Hardware..................................................................9
Installing the Processor.............................................................9
Installing the CPU Cooler.........................................................10
Installing Memory Modules....................................................11
Installing Add-on Cards...........................................................13
Connecting Optional Devices..................................................16
Installing a SATA Hard Drive...................................................21
Connecting Case Components.......................................................22
Front Panel Header.................................................................24

Chapter 3 27
Using BIOS 27
About the Setup Utility................................................................27
The Standard Configuration....................................................27
Entering the Setup Utility........................................................27
Resetting the Default CMOS Values.....................................28
Using BIOS........................................................................................29
BIOS Navigation Keys..............................................................29
Main Menu.............................................................................31
Advanced Menu......................................................................32
Chipset Menu..........................................................................47
M.I.B.X Menu..........................................................................49
Security Menu..........................................................................51
Boot Menu...............................................................................52
Exit Menu................................................................................54

B350AM4-M2/B350AM4-M2A USER MANUAL iii

 Updating the BIOS.............................................................................55

Chapter 4 57
Using the Motherboard Software 57
Auto-installing under Windows 10/7..........................................57
Running Setup.........................................................................57
Manual Installation..........................................................................59
ECS Utility Software (Intelligent EZ Utility).....................................59

Chapter 5 61
Setting Up AMD B350 RAID Configuration 61
Setting Up a Bootable RAID Array..................................................61

Chapter 6 69
Trouble Shooting 69
Start up problems during assembly..............................................69
Start up problems after prolong use............................................70
Maintenance and care tips..............................................................70
Basic Troubleshooting Flowchart...................................................71

iv
B350AM4-M2/B350AM4-M2A USER MANUAL
Chapter 1

Chapter 1
Introducing the Motherboard
Introduction
Thank you for choosing the B350AM4-M2/B350AM4-M2A motherboard. This
motherboard is a high performance, enhanced function motherboard designed to
support the AMD ® RYZEN TM Series processors and 7th Gen A-series / Athlon TM
Processors for socket AM4.
This motherboard is based on AMD® B350 Express Chipset for best desktop platform
solution. It supports up to 64 GB of system memory with dual channel DDR4 2400/
2133 MHz. Two PCI Express x16 slots are supported (one PCI Express x16 slot runs at
x16 Gen 3 mode and the other one runs at x2 Gen 2 mode), intended for Graphics
Interface. In addition, two PCI Express x1 Gen2 slots and two M.2 slots are for ex-
tending usage.
It integrates USB 2.0 and USB 3.0 interface, supporting up to five USB 2.0 ports (two
USB 2.0 ports at the rear panel, and one 5-pin USB 2.0 header supports additional
one USB 2.0 port, and one 10-pin USB 2.0 header supports additional two USB 2.0
ports) and six USB 3.0 ports (four USB 3.0 ports at the rear panel and one USB 3.0
header supports additional two USB 3.0 ports) and one 20-pin USB 3.1 header sup-
ports additional one USB3.1 port.
The motherboard is equipped with advanced full set of I/O ports in the rear panel,
including one PS/2 mouse connector, one PS/2 keyboard connector, one VGA port,
one DP port, one HDMI port, four USB 3.0 ports, two USB 2.0 ports, one RJ45 LAN
connector, and 6-ch audio jacks.
In addition, this motherboard supports four SATA 6Gb/s connectors for expansion.

Package Contents
Your motherboard package ships with the following items:
‰ B350AM4-M2/B350AM4-M2A Motherboard
‰ User Manual
‰ DVD
‰ I/O Shield
‰ 2 SATA 6Gb/s Cables

The package contents above are for reference only, please take the actual package items as
standard.

B350AM4-M2/B350AM4-M2A USER MANUAL 1

 Brief Introduction
Chapter 1

Specifications
CPU • AMD ® RYZEN TM Series processors and 7th Gen A-series /
Athlon TM Processors for socket AM4
• Supports CPU up to 95W TDP
Note: Please go to ECS website for the latest CPU support list.
Chipset • AMD B350 Chipset
Memory • Dual-channel DDR4 memory architecture
• 4 x 288-pin DDR4 Long-DIMM sockets support up to 64 GB
• Supports 2400/2133 MHz DDR4 Long-DRAM (by CPU)
Note: Please go to ECS website for the latest Menory support list.
Expansion • 2 x PCI Express x16 slots (one slot runs x16 Gen3, the other
Slots runs x2 Gen2)
• 2 x PCI Express x1 Gen2 slots
• 2 x M.2 slot (socket 1 key A/E 2230 supports wifi + BT, socket 3
key M 2260/2280 supports SSD (SATA/PCI-E x2))
Storage • Supported by AMD B350 Chipset
- 4 x Serial ATA 6Gb/s devices
- RAID 0, 1, 10
Audio • Realtek ALC662
• Realtek ALC1304 Amplifier IC (B350AM4-M2A only)
- 6 Channel High Definiton Audio Codec
- Compliant with HD audio specification
LAN • Realtek RTL8111GN Gigabit Lan
• Realtek RTL8111EPV Gigabit Lan (B350AM4-M2A only)
- 10/100/1000 Fast Ethernet Controller
- Wake-on-LAN and remote wake-up support
Rear Panel I/O • 1 x PS/2 keyboard and PS/2 mouse connectors
• 1 x VGA port
• 1 x HDMI port
• 1 x DP port
• 2 x USB 2.0 ports
• 4 x USB 3.0 ports
• 1 x RJ45 LAN connector
• 1 x Audio port (1x Line in, 1x Line out, 1x Mic_in Rear)
Note: If HDMI and DP are connected simultaneously, the HDMI
will show preferentially.

Internal I/O • 1 x 24-pin ATX Power Supply connector

Connectors & • 1 x 4-pin 12V Power connector
Headers • 1 x 4-pin CPU_FAN connector
• 2 x 4-pin SYS_FAN connectors
• 1 x Front Panel audio header
• 1 x Front Panel switch/LED header

2
B350AM4-M2/B350AM4-M2A USER MANUAL
 • 1 x USB 3.0 header supports additional two USB 3.0 ports

Chapter 1
• 4 x Serial ATA 6Gb/s connectors
• 1 x 10-pin USB 2.0 header supports additional two USB 2.0
ports
• 1 x 5-pin USB 2.0 header supports additional one USB 2.0
ports
• 2 x Serial port headers (COM)
• 1 x LPT header
• 1 x RGB header for AMD fan use
• 1 x CLR_CMOS jumper
• 1 x Case open header
• 1 x Front panel USB3.1 header
• 1 x onboard ST33TPHF2ESPI TPM 2.0 IC (B350AM4-M2A only)
System BIOS • AMI BIOS with 128Mb SPI Flash ROM
- Supports Plug and Play, STR(S3)/STD(S4)
- Supports Hardware Monitor
- Supports ACPI & DMI
- Supports Audio, LAN, can be disabled in BIOS
- F7 hot key for boot up devices option
- Supports BIOS parameters copied to the flash disk
- Supports Pgup clear CMOS Hotkey (Has PS2 KB Model only)
AP Support • Supports eBLU*/eDLU/eSF*
Note: *Microsoft .NET Framework 3.5 is required.
Form Factor • Micro-ATX Size, 244mm x 244mm

B350AM4-M2/B350AM4-M2A USER MANUAL 3

 Motherboard Components
Chapter 1

4
B350AM4-M2/B350AM4-M2A USER MANUAL
Table of Motherboard Components

Chapter 1
LABEL COMPONENTS
1. CPU Socket Socket AM4
2. CPU_FAN 4-pin CPU cooling fan connector
3. DIMM_1~4 288-pin DDR4 Module slots
4. ATX_POWER Standard 24-pin ATX power connector
5. RGB For AMD Fan use
6. SYS_FAN1 4-pin System cooling fan connector
7. NGFF1~2 M.2 slots
8. SATA1~4 Serial ATA 6.0 Gb/s connectors
9. USB3F Front Panel USB 3.0 header
10. F_USB1~2 Front Panel USB 2.0 headers
11. USB3_1F Front Panel USB 3.1 header
12. BZ Buzzer
13. F_PANEL Front panel switch/LED header
14. SYS_FAN2 4-pin System cooling fan connector
15. LPT Printer header
16. COM1~2 Onboard serial port headers
17. CASE Case open header
18. F_AUDIO Front panel audio header
19. PCIEX16_2 PCI Express slots for graphics interface
20. BT Battery
21. PCIEX1_2 PCI Express x1 slot
22. CLR_CMOS Clear CMOS jumper
23. PCIEX1_1 PCI Express x1 slot
24. PCIEX16_1 PCI Express slots for graphics interface
25. ATX_12V 4-pin +12V power connector

B350AM4-M2/B350AM4-M2A USER MANUAL 5

 I/O Ports
Chapter 1

1. PS/2 Mouse(green)
Use the upper PS/2 port to connect a PS/2 mouse.
2. PS/2 Keyboard(purple)
Use the lower PS/2 port to connect a PS/2 keyboard.
3. VGA Port
Connect your monitor to the VGA port.
4. Display Port
You can connect the display device to the display port.
5. HDMI Port
You can connect the HDMI device to the HDMI port.
6. USB 3.0 Ports
Use the USB 3.0 ports to connect USB 3.0 devices.
7. USB 3.0 Ports
Use the USB 3.0 ports to connect USB 3.0 devices.
8. LAN Port
Connect an RJ-45 jack to the LAN port to connect your computer to the Network.
Link LED
LAN LED Status Description
OFF No data
Activity LED
Orange blinking Active
OFF No link
Link LED
Green Link
LAN Port

9. USB 2.0 Ports

Use the USB 2.0 ports to connect USB 2.0 devices.
10. Line-in(blue)
It can be connected to an external CD/DVD player, Tape player or other audio
devices for audio input.
11. Line-out(lime)
It is used to connect to speakers or headphones.
12. Microphone(pink)
It is used to connect to a microphone.

6
B350AM4-M2/B350AM4-M2A USER MANUAL
Chapter 2
Installing the Motherboard
2-1. Safety Precautions
Follow these safety precautions when installing the motherboard:

Chapter 2
• Wear a grounding strap attached to a grounded device to avoid damage
from static electricity.
• Discharge static electricity by touching the metal case of a safely grounded
object before working on the motherboard.
• Leave components in the static-proof bags.
• Always remove the AC power by unplugging the power cord from the power
outlet before installing or removing the motherboard or other hardware
components.

2-2. Installing the motherboard in a Chassis

This motherboard carries a Micro ATX form factor of 244 x 244 mm. Choose a chassis
that accommodates this from factor. Make sure that the I/O template in the chassis
matches the I/O ports installed on the rear edge of the motherboard. Most system
chassis have mounting brackets installed in the chassis, which corresponds to the
holes in the motherboard. Place the motherboard over the mounting brackets and
secure the motherboard onto the mounting brackets with screws.

Do not over-tighten the screws as this can stress the motherboard.

B350AM4-M2/B350AM4-M2A USER MANUAL 7

 2-3. Checking Jumper Settings
The following illustration shows the location of the motherboard jumpers. Pin 1 is
labeled.
Chapter 2

To avoid the system instability after clearing CMOS, we recommend users to

enter the main BIOS setting page to “Load Default Settings” and then “Save
and Exit Setup”.

8
B350AM4-M2/B350AM4-M2A USER MANUAL
2-4. Installing Hardware
2-4-1. Installing the Processor
• This motherboard has an AM4 socket.
• When choosing a processor, consider the performance requirements of
the system. Performance is based on the processor design, the clock speed

Chapter 2
and system bus frequency of the processor, and the quantity of internal
cache memory and external cache memory.
• You may be able to change the settings in the system Setup Utility. We
strongly recommend you do not over-clock processor or other
components to run faster than their rated speed.
• The following illustration shows CPU installation components.

A. Pull up the lever away from the socket and lift up to 90-degree angle.

B. Locate the CPU cut edge (the corner with the pin hold noticeably
missing). Align and insert the CPU correctly.

C. Press the metal lever back into its original position.

B350AM4-M2/B350AM4-M2A USER MANUAL 9

 2-4-2. Installing the CPU Cooler
• Install the cooling fan in a well-lit work area so that you can clearly see the
motherboard and processor socket.
• Avoid using cooling fans with sharp edges in case the fan casing and the
clips cause serious damage to the motherboard or its components.
• To achieve better airflow rates and heat dissipation, we suggest that you
use a high quality fan with 3800 rpm at least. CPU fan and heat sink
Chapter 2

installation procedures may vary with the type of CPU fan/heatsink

supplied. The form and size of fan/heatsink may also vary.
• The following illustration shows how to install CPU fan.

A. Apply some thermal grease onto the contacted area between the
heatsink and the CPU, and make it to be a thin layer.

B. Put the CPU Fan down on the retention module and flip the levers over
the heat sink in place.

C. Connect the CPU cooler power connector to the CPU_FAN connector.

10
B350AM4-M2/B350AM4-M2A USER MANUAL
2-4-3. Installing Memory Modules
• This motherboard accommodates four memory modules. It can support
four 288-pin DDR4 2400/2133 MHz.
• Do not remove any memory module from its antistatic packaging until
you are ready to install it on the motherboard. Handle the modules only
by their edges. Do not touch the components or metal parts. Always wear
a grounding strap when you handle the modules.

Chapter 2
• You must install at least one module in any of the four slots. Total memory
capacity is 64 GB.
• Refer to the following to install the memory modules.

A. Push the latches on each side of the DIMM slot down.

B. Install the DIMM module into the slot and press it firmly down until it
seats correctly. Check that the cutouts on the DIMM module edge
connector match the notches in the DIMM slot.

C. The slot latches are levered upwards and latch on to the edges of the
DIMM.

The four DDR4 memory sockets (DIMM1, DIMM2, DIMM3 and DIMM4) are divided
into two channels and each channel has two memory sockets as following:
Channel A: DIMM1, DIMM2
Channel B: DIMM3, DIMM4

B350AM4-M2/B350AM4-M2A USER MANUAL 11

 Recommend memory configuration

Sockets
Model
DIMM1 DIMM2 DIMM3 DIMM4
1 DIMM ~ Populated ~ ~
1 DIMM ~ ~ ~ Populated
Chapter 2

2 DIMMs ~ Populated ~ Populated

3 DIMMs Populated Populated ~ Populated

3 DIMMs ~ Populated Populated Populated

4 DIMMs Populated Populated Populated Populated

Due to AMD CPU spec definition, please follow the table above for
recommended memory configuration.

1. For best performance and compatibility, we recommend that users give

priority to the white DIMMs (DIMM2/DIMM4) when installing DIMMs.
2. We suggest users not to mix memory type. It is recommended to use the
same brand and type memory on this motherboard.

12
B350AM4-M2/B350AM4-M2A USER MANUAL
2-4-4. Installing Add-on Cards
The slots on this motherboard are designed to hold expansion cards and connect
them to the system bus. Expansion slots are a means of adding or enhancing the
motherboard’s features and capabilities. With these efficient facilities, you can
increase the motherboard’s capabilities by adding hardware that performs tasks
that are not part of the basic system.

Chapter 2
PCIEX16_1~2 Slots The PCI Express x16 slots are used to install an external PCI
Express graphics card, one runs at x16 mode that is fully
compliant to the PCI Express Base Specification revision 3.0,
and the other one runs at x2 mode that is fully compliant to the
PCI Express Base Specification revision 2.0.

PCIEX1_1~2 Slot The PCI Express x1 slot is fully compliant to the PCI Express Base
Specification revision 2.0.

NGFF1~2 Slots These are M.2 slots, socket 1 key A/E 2230 supports wifi + BT,
socket 3 key M 2242/2280 supports SSD (SATA).

Before installing an add-on card, check the documentation for

the card carefully. If the card is not Plug and Play, you may have
to manually configure the card before installation.

B350AM4-M2/B350AM4-M2A USER MANUAL 13

 Follow these instructions to install an add-on card:
1 Remove a blanking plate from the system case corresponding to the slot
you are going to use.
2 Install the edge connector of the add-on card into the expansion slot.
Ensure that the edge connector is correctly seated in the slot.
3 Secure the metal bracket of the card to the system case with a screw.
Chapter 2

1. For some add-on cards, for example graphics adapters and network
adapters, you have to install drivers and software before you can begin using
the add-on card.
2. The onboard PCI interface does not support 64-bit SCSI cards.

Please refer the following illustrations to install the add-on card:

Install the LAN Card in the PCIEX1 slot

Install the VGA Card in the PCIEX16 slot

14
B350AM4-M2/B350AM4-M2A USER MANUAL
Please refer the following steps to install the M.2 SSD card:
1 Demount the screw not used according to the length of your M.2 SSD card.

Chapter 2
2 Insert the M.2 SSD card into NGFF slot in the fool-proof way.

3 Lock the screw as the following picture shows to make sure the M.2 SSD
card is installed in place.

B350AM4-M2/B350AM4-M2A USER MANUAL 15

 2-4-5. Connecting Optional Devices
Refer to the following for information on connecting the motherboard’s optional
devices:
Chapter 2

1. SATA3_1~4: Serial ATA Connectors

SATA3_1~4 connectors are used to support the Serial ATA 6Gb/s device, simpler disk
drive cabling and easier PC assembly. It eliminates limitations of the current
Parallel ATA interface. But maintains register compatibility and software
compatibility with Parallel ATA.

16
B350AM4-M2/B350AM4-M2A USER MANUAL
2. USB3F: Front Panel USB 3.0 Header
This Motherboard implements one USB 3.0 header supporting 2 extra front USB 3.0
ports, which delivers 5Gb/s transfer rate.

Chapter 2
Please make sure that the USB cable has the same pin assignment as
indicated above. A different pin assignment may cause damage or system
hang-up.

3. FUSB2: 5-pin Front Panel USB 2.0 Header

The motherboard has one 5-pin USB 2.0 header supporting one USB 2.0 port.

Please make sure that the USB cable has the same pin assignment as
indicated above. A different pin assignment may cause damage or system
hang-up.

B350AM4-M2/B350AM4-M2A USER MANUAL 17

 3. FUSB1: Front Panel USB 2.0 Header
The motherboard has one USB 2.0 header supporting two USB 2.0 ports.
Additionally, some computer cases have USB ports at the front of the case. If you
have this kind of case, use auxiliary USB connector to connect the front-mounted
ports to the motherboard.
Chapter 2

Please make sure that the USB cable has the same pin assignment as
indicated above. A different pin assignment may cause damage or system
hang-up.

4. USB3_1F: Front Panel USB 3.1 Header

This Motherboard implements one USB 3.1 header supporting 1 extra front USB 3.0
ports, which delivers 10Gb/s transfer rate.

Please make sure that the USB cable has the same pin assignment as
indicated above. A different pin assignment may cause damage or system
hang-up.

18
B350AM4-M2/B350AM4-M2A USER MANUAL
5. LPT: Onboard Parallel Port Header
This is a header that can be used to connect to the printer, scanner or other devices.

Chapter 2
6. COM1~2: Onboard Serial Port Header
Connect a serial port extension bracket to this header to add a serial port to your
system.

B350AM4-M2/B350AM4-M2A USER MANUAL 19

 7. CASE: Chassis Intrusion Detect Header
This detects if the chassis cover has been removed. This function needs a chassis
equipped with instrusion detection switch and needs to be enabled in BIOS.
Chapter 2

8. F_AUDIO: Front Panel Audio Header

The front panel audio header allows the user to install auxiliary front-oriented
microphone and line-out ports for easier access. This header supports HD audio by
default. If you want connect an AC’ 97 front panel audio to HD onboard headers,
please set as below picture.

20
B350AM4-M2/B350AM4-M2A USER MANUAL
2-4-6. Installing a SATA Hard Drive
This section describes how to install a SATA Hard Drive.
About SATA Connectors
Your motherboard features four SATA connectors supporting a total of four drives.
SATA refers to Serial ATA (Advanced Technology Attachment) is the standard interface
for the IDE hard drives which are currently used in most PCs. These connectors are

Chapter 2
well designed and will only fit in one orientation. Locate the SATA connectors on the
motherboard and follow the illustration below to install the SATA hard drives.
Installing Serial ATA Hard Drives
To install the Serial ATA (SATA) hard drives, use the SATA cable that supports the Serial
ATA protocol. This SATA cable comes with a SATA power cable. You can connect either
end of the SATA cable to the SATA hard drive or the connector on the motherboard.

Refer to the illustration below for proper installation:

1 Attach either cable end to the connector on the motherboard.
2 Attach the other cable end to the SATA hard drive.
3 Attach the SATA power cable to the SATA hard drive and connect the other
end to the power supply.

* For reference only

B350AM4-M2/B350AM4-M2A USER MANUAL 21

 2-4-7. Connecting Case Components
After you have installed the motherboard into a case, you can begin connecting the
motherboard components. Refer to the following:
Chapter 2

No. Components No. Components

1 CPU_FAN 4 F_PANEL
2 ATX_POWER 5 ATX_12V
3 SYS_FAN1~2

22
B350AM4-M2/B350AM4-M2A USER MANUAL
1. CPU_FAN (CPU cooling FAN Power Connector) & 3. SYS_FAN1~2 (System
Cooling FAN Power Connector)
Connect the CPU cooling fan cable to CPU_FAN.
Connect the system cooling fan connector to SYS_FAN1~2.

Chapter 2
Users please note that the fan connector supports the CPU cooling fan of 1.1A
~ 2.2A (26.4W max) at +12V.

2. ATX_POWER (ATX 24-pin Power Connector) & 5. ATX_12V (ATX 12V Power
Connector)
Connect the standard power supply connector to ATX_POWER.
Connect the auxiliary case power supply connector to ATX_12V.

B350AM4-M2/B350AM4-M2A USER MANUAL 23

 Connecting 24-pin power cable
The ATX 24-pin connector allows you to connect to ATX_POWER power supply.

With ATX_POWER power supply, users

please note that when installing 24-pin
power cable, the latches of power cable
Chapter 2

and the ATX_POWER match perfectly.

24-pin power cable

Connecting 4-pin power cable

The ATX12V power connector is used to provide power to the CPU.

When installing 4-pin power cable, the

latches of power cable and the ATX12V
match perfectly.

4-pin power cable

4. F_PANEL: Front Panel Header

The front panel header (F_PANEL) provides a standard set of switch and LED headers
commonly found on ATX or Micro ATX cases. Refer to the table below for information:

24
B350AM4-M2/B350AM4-M2A USER MANUAL
Hard Drive Activity LED
Connecting pins 1 and 3 to a front panel mounted LED provides visual indication that
data is being read from or written to the hard drive. For the LED to function properly,
an IDE drive should be connected to the onboard IDE interface. The LED will also
show activity for devices connected to the SCSI (hard drive activity LED) connector.
Power/Sleep/Message waiting LED

Chapter 2
Connecting pins 2 and 4 to a single or dual-color, front panel mounted LED provides
power on/off, sleep, and message waiting indication.
Reset Switch
Supporting the reset function requires connecting pin 5 and 7 to a momentary-
contact switch that is normally open. When the switch is closed, the board resets
and runs POST.
Power Switch
Supporting the power on/off function requires connecting pins 6 and 8 to a momen-
tary-contact switch that is normally open. The switch should maintain contact for at
least 50 ms to signal the power supply to switch on or off. The time requirement is
due to internal de-bounce circuitry. After receiving a power on/off signal, at least
two seconds elapses before the power supply recognizes another on/off signal.

This concludes Chapter 2. The next chapter covers the BIOS.

B350AM4-M2/B350AM4-M2A USER MANUAL 25

 Memo
Chapter 2

26
B350AM4-M2/B350AM4-M2A USER MANUAL
Chapter 3
Using BIOS
About the Setup Utility
The computer uses the latest “American Megatrends Inc. ” BIOS with support for
Windows Plug and Play. The CMOS chip on the motherboard contains the ROM setup
instructions for configuring the motherboard BIOS.

The BIOS (Basic Input and Output System) Setup Utility displays the system’s
configuration status and provides you with options to set system parameters. The
parameters are stored in battery-backed-up CMOS RAM that saves this information
when the power is turned off. When the system is turned back on, the system is

Chapter 3
configured with the values you stored in CMOS.

The BIOS Setup Utility enables you to configure:

• Hard drives, diskette drives and peripherals
• Video display type and display options
• Password protection from unauthorized use
• Power Management features
The settings made in the Setup Utility affect how the computer performs. Before
using the Setup Utility, ensure that you understand the Setup Utility options.

This chapter provides explanations for Setup Utility options.

The Standard Configuration

A standard configuration has already been set in the Setup Utility. However, we
recommend that you read this chapter in case you need to make any changes in the
future.
This Setup Utility should be used:
• when changing the system configuration
• when a configuration error is detected and you are prompted to make
changes to the Setup Utility
• when trying to resolve IRQ conflicts
• when making changes to the Power Management configuration
• when changing the password or making other changes to the Security
Setup

Entering the Setup Utility

When you power on the system, BIOS enters the Power-On Self Test (POST) routines.
POST is a series of built-in diagnostics performed by the BIOS. After the POST routines
are completed, the following message appears:

Press DEL to enter SETUP

B350AM4-M2/B350AM4-M2A USER MANUAL 27

 Press the delete key to access BIOS Setup Utility.
Chapter 3

Resetting the Default CMOS Values

When powering on for the first time, the POST screen may show a “CMOS Settings
Wrong” message. This standard message will appear following a clear CMOS data
at factory by the manufacturer. You simply need to Load Default Settings to reset
the default CMOS values.
Note: Changes to system hardware such as different CPU, memories, etc. may
also trigger this message.

28
B350AM4-M2/B350AM4-M2A USER MANUAL
Using BIOS
When you start the Setup Utility, the main menu appears. The main menu of the
Setup Utility displays a list of the options that are available. A highlight indicates
which option is currently selected. Use the cursor arrow keys to move the highlight
to other options. When an option is highlighted, execute the option by pressing
<Enter>.

Some options lead to pop-up dialog boxes that prompt you to verify that you wish to
execute that option. Other options lead to dialog boxes that prompt you for
information.

Some options (marked with an icon ) lead to submenus that enable you to change
the values for the option. Use the cursor arrow keys to scroll through the items in the
submenu.

Chapter 3
In this manual, default values are enclosed in parenthesis. Submenu items are
denoted by an icon .
The default BIOS setting for this motherboard apply for most conditions
with optimum performance. We do not suggest users change the default
values in the BIOS setup and take no responsibility to any damage caused
by changing the BIOS settings.

BIOS Navigation Keys

The BIOS navigation keys are listed below:

KEY FUNCTION
ESC Exits the current menu
Scrolls through the items on a menu
+/- Change Opt.
Enter Select
F1 General Help
F2 Previous Value
F3 Optimized Defaults
F4 Save & Exit

1. For the purpose of better product maintenance, the manufacture

reserves the right to change the BIOS items presented in this manual. The
BIOS setup screens shown in this chapter are for reference only and may
differ from the actual BIOS. Please visit the manufacture’s website for
updated manual.
2. In this Gui BIOS, you can operate by mouse or keyboard. Click : select
item; Double click: enter; Right click: exit.

B350AM4-M2/B350AM4-M2A USER MANUAL 29

 Default
Select the default icon and press <Enter> or double click the left key of the mouse
to display the screen. Then you can load optimized defaults or not.

Advanced
Select the advanced icon and press <Enter> or double click the left key of the mouse
to display the screen.

Exit
Select the exit icon and press <Enter> or double click the left key of the mouse to
display the screen.
Chapter 3

30
B350AM4-M2/B350AM4-M2A USER MANUAL
Main Menu
This menu shows the information of BIOS and enables you to set the system
language, date and time.

Main Advanced Chipset M.I.B. X Security Boot Exit

Choose the system default

BIOS Information
language
System Language English

System Date Fri 06/09/2017

System Time 00:16:57
: Select Screen

Chapter 3
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

System Language (English)

This item is used to set system language.
System Date & Time
The Date and Time items show the current date and time on the computer. If you are
running a Windows OS, these items are automatically updated whenever you make
changes to the Windows Date and Time Properties utility.

B350AM4-M2/B350AM4-M2A USER MANUAL 31

 Advanced Menu
The Advanced menu items allow you to change the settings for the CPU and other
system.

Main Advanced Chipset M.I.B. X Security Boot Exit

LAN Configuration LAN Configuration

PC Health Status Parameters
Power Management Setup
ACPI Settings
CPU Configuration
SATA Configuration
USB Configuration : Select Screen
Super IO Configuration /Click: Select Item
Chapter 3

Trusted Computing
Enter/Dbl Click : Select
AMD PBS
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

LAN Configuration
The item in the menu shows the LAN-related information that the BIOS
automatically detects.

Main Advanced Chipset M.I.B. X Security Boot Exit

LAN Configuration Enabled/Disabled Onboard

LAN Controller
Onboard LAN Controller Enabled

: Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Onboard LAN Controller (Enabled)

Use this item to enable or disable Onboard LAN controller.

Press <Esc> to return to the Advanced Menu page.

32
B350AM4-M2/B350AM4-M2A USER MANUAL
 PC Health Status
On motherboards support hardware monitoring, this item lets you monitor the
parameters for critical voltages, temperatures and fan speeds.

Main Advanced Chipset M.I.B. X Security Boot Exit

PC Health Status

Smart Fan Function

CPU Tct1 67
System Temperature 38 O C
CPU Fan 1 Speed 2064 RPM
System Fan 1 Speed 0 RPM : Select Screen
System Fan 2 Speed 0 RPM /Click: Select Item

Chapter 3
Core Voltage 1.375V Enter/Dbl Click : Select
DIMM Voltage 1.243V +/- : Change Opt.
+12V 11.946V F1: General Help
FCH Voltage 2.552V F2: Previous Values
DDR VPP Voltage 2.541V F3: Optimized Defaults
VDDP Voltage 1.015V F4: Save & Exit
ESC/Right Click: Exit

Smart Fan Function

Scroll to this item and press <Enter> to view the following screen:

Main Advanced Chipset M.I.B. X Security Boot Exit

Smart Fan Select CPU Fan 1 Smart Fan Select

Smart Fan Mode Normal

Smart Fan start PWM value 180
Smart Fan start PWM TEMP 70
DeltaT 3
Smart Fan Slope PWM value 10
Fan Full Speed Offset 77 : Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Smart Fan Select (CPU Fan 1)

This item allows you to change and configure Smart Fans on M/B. ex. CPU Fan1,
System Fan1, System Fan2.

B350AM4-M2/B350AM4-M2A USER MANUAL 33

 Smart Fan Mode (Normal)
This item allows you to select the fan mode (Normal, Quiet, Silent, or Manual) for a
better operation environment. If you choose Normal mode, the fan speed will be
auto adjusted depending on the CPU temperature. If you choose Quite mode, the
fan speed will be auto minimized for quiet environment. If you choose Silent mode,
the fan speed will be auto restricted to make system more quietly. If you choose
Manual mode, the fan speed will be adjust depending on users’ parameters.
Smart Fan start PWM value (180)
This item is used to set the start PWM value of the smart fan.
Smart Fan start PWM TEMP (70)
This item is used to set the start temperature of the smart fan.
DeltaT (3)
This item specifies the range that controls CPU temperature and keeps it from going
Chapter 3

so high or so low when smart fan works.

Smart Fan Slope PWM value (10)
This item is used to set the Slope Select PWM of the smart fan.
Fan Full Speed Offset (77)
This item is used to set the fan full speed offset value.

Press <Esc> to return to the PC Health Status page.

System Component Characteristics

These items display the monitoring of the overall inboard hardware health events,
such as CPU & DIMM voltage, CPU & System fan speed...etc.
• CPU Tct1
• System Temperature
• CPU Fan 1 Speed
• System Fan 1 Speed
• System Fan 2 Speed
• Core Voltage
• DIMM Voltage
• +12V
• FCH Voltage
• DDR VPP Voltage
• VDDP Voltage

Press <Esc> to return to the Advanced Menu page.

34
B350AM4-M2/B350AM4-M2A USER MANUAL
 Power Management Setup
This page sets up some parameters for system power management operation.

Main Advanced Chipset M.I.B. X Security Boot Exit

Power Management Setup Enable/Disable functionality:

Resume by PCI/PCIE/USB de-
Resume By PME Disabled vices, Onboard LAN control-
Resume By PS2 KB Disabled lers, Serial Ports
Resume By PS2 MS Disabled
Resume By RTC Alarm Disabled
EUP Function Enabled : Select Screen
Power LED Type Dual Color LED /Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.

Chapter 3
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Resume By PME (Disabled)

The system can be turned off with a software command. If you enable this item, the
system can automatically resume if there is an incoming call on the PCI/PCI-E
Modem or PCI/PCI-E LAN card. You must use an ATX power supply in order to use this
feature. Use this item to do wake-up action if inserting the PCI/PCI-E card.
Resume By PS2 KB (Disabled)
This item enables or disables you to allow keyboard activity to awaken the system
from power saving mode.
Resume By PS2 MS (Disabled)
This item enables or disables you to allow mouse activity to awaken the system
from power saving mode.
Resume By RTC Alarm (Disabled)
The system can be turned off with a software command. If you enable this item,
the system can automatically resume at a fixed time based on the system’s RTC
(realtime clock). Use the items below this one to set the date and time of the
wake-up alarm. You must use an ATX power supply in order to use this feature.
EUP Function (Enabled)
This item allows user to enable or disable EUP support.
Power LED Type (Dual Color LED)
This item shows the type of the Power LED.

Press <Esc> to return to the Advanced Menu page.

B350AM4-M2/B350AM4-M2A USER MANUAL 35

 ACPI Settings
The item in the menu shows the highest ACPI sleep state when the system enters
suspend.

Main Advanced Chipset M.I.B. X Security Boot Exit

ACPI Settings Select the highest ACPI sleep

state the system will enter
ACPI Sleep State S3 (Suspend to RAM) when the SUSPEND button is
pressed.

: Select Screen
/Click: Select Item
Chapter 3

Enter/Dbl Click : Select

+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

ACPI Sleep State [S3(Suspend to RAM)]

This item allows user to enter the ACPI S3 (Suspend to RAM) Sleep State (default).

Press <Esc> to return to the Advanced Menu page.

36
B350AM4-M2/B350AM4-M2A USER MANUAL
 CPU Configuration
The item in the menu shows the CPU.

Main Advanced Chipset M.I.B. X Security Boot Exit

CPU Configuration Enable/disable C6

Socket0: AMD A10-9700 RADEON R7, 10 COMPUTE CORES 4C+6G

4 Core(s) Running @ 3524 MHz 1300 mV
Processor Family: 15h
Processor Model: 60h-6Fh
CPUID: 00660F51
Max Speed: 3500 MHz
Min Speed: 1400 MHz
Microcode Patch Level: 6006118

Chapter 3
------------- Cache per core -------------
L1 Instruction Cache: 96 KB/3-way : Select Screen
L1 Data Cache: 32 KB/8-way /Click: Select Item
L2 Cache: 512 KB/16-way Enter/Dbl Click : Select
No L3 Cache Present +/- : Change Opt.
F1: General Help
C6 Mode Enabled F2: Previous Values
AMD Turbo Core Auto F3: Optimized Defaults
AMD C&Q Enabled F4: Save & Exit
ESC/Right Click: Exit

Socket0: AMD A10-9700 RADEON R7, 10 COMPUTE CORES 4C+6G 4 Core(s) Running @
3524 MHz 1300 mV
This is display-only field and displays the information of the CPU installed in your
computer.
Processor Family (15h)
This item shows the processor family.
Processor Model (60h-6Fh)
This item shows the processor model.
CPUID (00660F51)
This item shows the CPUID.
Max Speed (3500 MHz)
This item shows the max speed of the CPU.
Min Speed (1400 MHz)
This item shows the min speed of the CPU.
Microcode Patch Level (6006118)
This item shows the microcode revision.
L1 Instruction Cache (96KB/3-way)
This item shows CPU L1 Cache.
L1 Data Cache (32KB/8-way)
This item shows the size of CPU L1 Data Cache memory.
L2 Cache (512KB/16-way)
This item shows the size of CPU L2 Cache memory.

B350AM4-M2/B350AM4-M2A USER MANUAL 37

 C6 Mode (Enabled)
Use this item to enable or disable the C6 mode.
AMD Turbo Core (Auto)
Use this item to select the AMD Turbo Core: Auto/Disabled.
AMD C&Q (Enabled)
Use this item to enable or disable the CPU C&Q Function.

Press <Esc> to return to the Advanced Menu page.

Chapter 3

38
B350AM4-M2/B350AM4-M2A USER MANUAL
 SATA Configuration
Use this item to show the mode of serial SATA configuration options.

Main Advanced Chipset M.I.B. X Security Boot Exit

SATA Configuration Enabled/Disabled Serial ATA

SATA Controller Enabled

SATA Mode AHCI
: Select Screen
SATA Port1 Not Present
/Click: Select Item
SATA Port2 Not Present
SATA Port3 Not Present Enter/Dbl Click : Select
+/- : Change Opt.
SATA Port4 Not Present
F1: General Help
SATA Port5 (M.2) Not Present
F2: Previous Values
NVMe Configuration

Chapter 3
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

SATA Controller (Enabled)

Use this item to enable or disable SATA controller.
SATA Mode (AHCI)
Use this item to select SATA mode.
SATA Port 1~4 & 5 (M.2) (Not Present)
This motherboard supports four SATA channels and one M.2 slot, each channel
allows one SATA device or M.2 device to be installed. Use these items to configure
each device on the SATA channel/M.2 slot.

Press <Esc> to return to the Advanced Menu page.

NVMe Configuration
Scroll to this item and press <Enter> to show NVMe controller and Drive
information.

Main Advanced Chipset M.I.B. X Security Boot Exit

NVMe controller and Drive information Enabled/Disabled Serial ATA

No NVME Device Found

: Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Press <Esc> to return to the Advanced Menu page.

B350AM4-M2/B350AM4-M2A USER MANUAL 39

 USB Configuration
Use this item to show the information of USB configuration.

Main Advanced Chipset M.I.B. X Security Boot Exit

USB Configuration Enabled/Disabled All USB

Devices

: Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
Chapter 3

F1: General Help

F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Press <Esc> to return to the Advanced Menu page.

40
B350AM4-M2/B350AM4-M2A USER MANUAL
 Super IO Configuration
Use this item to show the information of Super IO configuration.

Main Advanced Chipset M.I.B. X Security Boot Exit

Super IO Configuration Set Parameters of Serial

Port 1 (COMA)
Super IO Chip IT8733
Serial Port 1 Configuration
Serial Port 2 Configuration
Parallel Port Configuration
: Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.

Chapter 3
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Super IO Chip (IT8733)

This item shows the information of the super IO chip.
Serial Port 1 Configuration
Scroll to this item and press <Enter> to view the following screen:

Main Advanced Chipset M.I.B. X Security Boot Exit

Serial Port 1 Configuration Enable or Disable Serial
Port (COM)
Serial Port Enabled
Device Settings IO=3F8h; IRQ=4;

Change Settings Auto

: Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Serial Port (Enabled)

This item allows you to enable or disable serial port.
Device Settings (IO=3F8h; IRQ=4)
This item shows the information of the device settings.
Change Settings (Auto)
Use this item to change device settings.

Press <Esc> to return to the Super IO Configuration page.

B350AM4-M2/B350AM4-M2A USER MANUAL 41

 Serial Port 2 Configuration
Scroll to this item and press <Enter> to view the following screen:

Main Advanced Chipset M.I.B. X Security Boot Exit

Serial Port 2 Configuration Enable or Disable Serial
Port (COM)
Serial Port Enabled
Device Settings IO=2F8h; IRQ=3;

Change Settings Auto

: Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
Chapter 3

F1: General Help

F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Serial Port (Enabled)

This item allows you to enable or disable serial port.
Device Settings (IO=2F8h; IRQ=3)
This item shows the information of the device settings.
Change Settings (Auto)
Use this item to change device settings.

Press <Esc> to return to the Super IO Configuration page.

42
B350AM4-M2/B350AM4-M2A USER MANUAL
 Parallel Port Configuration
Scroll to this item and press <Enter> to view the following screen:

Main Advanced Chipset M.I.B. X Security Boot Exit

Parallel Port Configuration Enabled or Disabled Parallel

Port (LPT/LPTE)
Parallel Port Enabled
Device Settings IO=378h; IRQ=5; DMA=3;

Change Settings Auto

Device Mode EPP mode & ECP mode : Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.

Chapter 3
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Parallel Port (Enabled)

This item allows you to enable or disable parallel port.
Device Settings (IO=378h; IRQ=5; DMA=3;)
This item shows the information of the device settings.
Change Settings (Auto)
Use this item to change device settings.
Device Mode (EPP mode & ECP mode)
This item shows the information of the device mode.

Press <Esc> to return to the Super IO Configuration page.

Press <Esc> to return to the Advanced Menu page.

B350AM4-M2/B350AM4-M2A USER MANUAL 43

 Trusted Computing
Use this item to show the information of trusted computing configuration.

Main Advanced Chipset M.I.B. X Security Boot Exit

TPM20 Device Found
To select .0: Auto (Depend on
Vendor: AMD
Tcg module). 1: Disabled
Firmware Version: 2.10
fTPM.
2: OnBoard SPI TPM2.0
AMD fTPM switch AMD CPU fTPM
TPM Support Enabled
Active PCR banks SHA-1, SHA256
Available PCR banks SHA-1, SHA256

SHA-1 PCR Bank Enabled

SHA256 PCR Bank Enabled
Chapter 3

: Select Screen
Pending operation None /Click: Select Item
Platform Hierarchy Enabled Enter/Dbl Click : Select
Storage Hierarchy Enabled +/- : Change Opt.
Endorsement Hierarchy Enabled F1: General Help
TPM2.0 UEFI Spec Version TCG_2 F2: Previous Values
Physical Presence Spec Version 1.3 F3: Optimized Defaults
TPM 20 InterfaceType CRB F4: Save & Exit
Device Select Auto ESC/Right Click: Exit

TPM20 Device Found Vendor (AMD)

This item shows the information of TPM20 device found vendor.
Firmware Version (2.10)
This item shows the information of firmware version.
AMD fTPM switch (AMD CPU fTPM)
Use this item to select the AMD fTPM switch: AMD CPU fTPM/Disabled.
TPM Support (Enabled)
Use this item to enable or disable the TPM support. O.S. will not show TPM. Reset
of platform is required.
Active PCR banks (SHA-1, SHA256)
Use this item to show the Active PCR banks.
Available PCR banks (SHA-1, SHA256)
Use this item to show the Available PCR banks.
SHA-1 PCR Bank (Enabled)
Use this item to enable or disable the SHA-1 PCR bank.
SHA256 PCR Bank (Enabled)
Use this item to enable or disable the SHA256 PCR bank.
Pending operation (None)
Schedule an Operation for the Security Device. NOTE: Your Computer will reboot
during restart in order to change State of Security Device.
Platform Hierarchy (Enabled)
Use this item to enable or disable the platform hierarchy.
Storage Hierarchy (Enabled)
Use this item to enable or disable the storage hierarchy.

44
B350AM4-M2/B350AM4-M2A USER MANUAL
Endorsement Hierarchy (Enabled)
Use this item to enable or disable the Endorsement Hierarchy.
TPM2.0 UEFI Spec Version (TCG_2)
Use this item to show the TPM2.0 UEFI Spec Version.
Physical Presence Spec Version (1.3)
Use this item to show Physical Presence Spec Version.
TPM 20 InterfaceType (CRB)
Use this item to show the TPM 20 InterfaceType.
Device Select (Auto)
TPM 1.2 will restrict support to TPM 1.2 devices, TPM 2.0 will restrict support to
TPM 2.0 devices, Auto will support both with default set to TPM 2.0 devices if not
found, TPM 1.2 devices will be enumerated.

Chapter 3

B350AM4-M2/B350AM4-M2A USER MANUAL 45

 AMD PBS
Use this item to show the information of AMD PBS.

Main Advanced Chipset M.I.B. X Security Boot Exit

Primary Video Adaptor Int Graphics (IGD)

: Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
Chapter 3

F1: General Help

F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Primary Video Adaptor (Int Graphics (IGD))

This item shows the information of primary video adaptor.

46
B350AM4-M2/B350AM4-M2A USER MANUAL
Chipset Menu
The chipset menu items allow you to change the settings for the North Bridge
chipset, South Bridge chipset and other system.

Main Advanced Chipset M.I.B. X Security Boot Exit

North Bridge System Agent (SA)

South Bridge Parameters.

: Select Screen

Chapter 3
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

North Bridge
Scroll to this item and press <Enter> to view the following screen:

Main Advanced Chipset M.I.B. X Security Boot Exit

North Bridge Set UMA FB Size

UMA Frame Buffer Size Auto

Dual Monitor Disabled

: Select Screen
/Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

UMA Frame Buffer Size (Auto)

Use this item to select the UMA frame buffer size: 32M/64M/128M/256M/512M/
1G/2G/Auto.
Dual Monitor (Disabled)
Use this item to enable or disable the dual monitor function.

Press <Esc> to return to the Chipset Menu page.

B350AM4-M2/B350AM4-M2A USER MANUAL 47

 South Bridge
Scroll to this item and press <Enter> to view the following screen:

Main Advanced Chipset M.I.B. X Security Boot Exit

South Bridge Select AC power state when

power is re-applied after a
Restore AC Power Loss Power Off power failure.

Audio Configuration
Azalia Internal HDMI Codec Enabled
: Select Screen
Case Open Warning Disabled /Click: Select Item
Chassis Opened No Enter/Dbl Click : Select
+/- : Change Opt.
Chapter 3

F1: General Help

F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Restore AC Power Loss (Power Off)

This item enables your computer to automatically restart or return to its operating
status.
Azalia Internal HDMI Codec (Enabled)
Use this item to enable or disable the Azalia Internal HDMI Codec.
Case Open Warning (Disabled)
Use this item to enable or disable the warning if the case is opened up, and the item
below indicates the current status of the case.
Chassis Opened (No)
This item indicates whether the case has been opened.

48
B350AM4-M2/B350AM4-M2A USER MANUAL
M.I.B. X Menu
This page enables you to set the clock speed and system bus for your system. The
clock speed and system bus are determined by the kind of processor you have
installed in your system.

Main Advanced Chipset M.I.B. X Security Boot Exit

Socket0: AMD A10-9700 RADEON R7, 10 COMPUTE CORES 4C+6G Set the memory clock
4 Core(s) Running @ 3536 MHz 1300 mV frequency.
Processor Family: 15h
Processor Model: 60h-6Fh
CPUID: 00660F51
Max Speed: 3500 MHz
Min Speed: 1400 MHz
Microcode Patch Level: 6006118

Chapter 3
------------- Cache per core -------------
L1 Instruction Cache: 96 KB/3-way
L1 Data Cache: 32 KB/8-way
L2 Cache: 512 KB/16-way
No L3 Cache Present : Select Screen
/Click: Select Item
Total Memory: 4096 MB (DDR4) Enter/Dbl Click : Select
+/- : Change Opt.
Dimm0: size=0 MB, speed=0 MHz F1: General Help
Dimm1: size=4096 MB, speed=2133 MHz F2: Previous Values
Dimm2: size=0 MB, speed=0 MHz F3: Optimized Defaults
Dimm3: size=0 MB, speed=0 MHz F4: Save & Exit
F4: Save & Exit
ESC/Right Click: Exit
Memory Clock Speed Auto

Socket0: AMD A10-9700 RADEON R7, 10 COMPUTE CORES 4C+6G 4 Core(s) Running @
3536 MHz 1300 mV
This is display-only field and displays the information of the CPU installed in your
computer.
Processor Family (15h)
This item shows the processor family.
Processor Model (60h-6Fh)
This item shows the processor model.
CPUID (00660F51)
This item shows the CPUID.
Max Speed (3500 MHz)
This item shows the max speed of the CPU.
Min Speed (1400 MHz)
This item shows the min speed of the CPU.
Microcode Patch Level (6006118)
This item shows the microcode revision.
L1 Instruction Cache (96KB/3-way)
This item shows CPU L1 Cache.
L1 Data Cache (32KB/8-way)
This item shows the size of CPU L1 Data Cache memory.

B350AM4-M2/B350AM4-M2A USER MANUAL 49

 L2 Cache (512KB/16-way)
This item shows the size of CPU L2 Cache memory.
Total Memory (4096 MB (DDR4))
This item shows the total memory.
Dimm0/ 1/ 2 /3
Use these items to show each DIMM size and speed.
Memory Clock Control (Auto)
Use this item to set the memory clock frequency.
Chapter 3

50
B350AM4-M2/B350AM4-M2A USER MANUAL
Security Menu
This page enables you to set setup administrator password and user password.

Main Advanced Chipset M.I.B. X Security Boot Exit

Set Administrator Password

Administrator Password

System Mode state Setup

Secure Boot state Not Active

Secure Boot Enabled

Secure Boot Mode Standard : Select Screen
/Click: Select Item
Enter/Dbl Click : Select

Chapter 3
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Administrator Password Status

This item shows administrator password installed or not.
System Mode state (Setup)
This item shows system mode setup or not.
Secure Boot state (Not Active)
This item allows you to enable or disable the secure boot state.
Secure Boot (Enabled)
This item is used to control the secure boot flow, it is possible only if system runs in
User Mode.
Secure Boot Mode (Standard)
This item is used to select the secure boot mode.

B350AM4-M2/B350AM4-M2A USER MANUAL 51

 Boot Menu
This page enables you to set the keyboard NumLock state.

Main Advanced Chipset M.I.B. X Security Boot Exit

Boot Configuration Windows 7 or other OS:
Boot policy for Legacy OS.
Operation system Select Windows 7or other OS
Launch PXE OpROM Disabled Windows 8.x / 10: Boot
Launch Strorage OpROM Enabled policy for UEFI OS without
Compatibility Support
Fast Boot Enabled Module(CSM).
VGA Support EFI Driver
USB Support Full Initial Manual: User customized
Network Stack Driver Support Disabled CSM parameters & boot
Chapter 3

policy.
Bootup NumLock State On
Quiet Boot Enabled
Boot mode select LEGACY

Set Boot Priority

Boot Option #1 Hard Disk : Select Screen
Boot Option #2 CD/DVD /Click: Select Item
Boot Option #3 USB Hard Disk Enter/Dbl Click : Select
Boot Option #4 USB CD/DVD +/- : Change Opt.
Boot Option #5 USB Flash: SanDisk Ex... F1: General Help
Boot Option #6 USB Floppy F2: Previous Values
Boot Option #7 Network F3: Optimized Defaults
F4: Save & Exit
USB Flash Drive Priorities ESC/Right Click: Exit

Operation System Select (Windows 7 or other OS)

This item is used to select the operation system.
Launch PXE OpROM (Disabled)
The item enables or disables launch PXE Option ROM.
Launch Storage OpROM (Enabled)
Use this item to enable or disable the Storage OpROM.
Fast Boot (Enabled)
This item enables or disables boot with initialization of a minimal set of device
required to launch active boot option. Has no effect for BBS boot options.
VGA Support (EFI Driver)
If auto, only install legacy OpROM with legacy OS and Post logo will not be shown
during post. EFI driver still be installed with EFI OS.
USB Support (Full Initial)
If you select Disabled, all USB devices will not be available until after OS boot. If you
select Partial Initial, specific USB port/device will not be available before OS boot.
If you select Full Initial, all USB devices will be available in OS and POST.
Network Stack Driver Support (Disabled)
If disabled, Network stack driver will be skipped.
Bootup NumLock State (On)
This item enables you to select NumLock state.
Quiet Boot (Enabled)
This item enables or disables quiet boot.

52
B350AM4-M2/B350AM4-M2A USER MANUAL
Boot mode select (LEGACY)
Use this item to select boot mode.
Boot Option #1 /2 /3 /4 /5 /6 /7
These items show the boot priorities.
USB Flash Drive Priorities
This item enables you to specify the sequence of loading the operating system from
the installing UEFI USB Flash drive.

Chapter 3

B350AM4-M2/B350AM4-M2A USER MANUAL 53

 Exit Menu
This page enables you to exit system setup after saving or without saving the
changes.

Main Advanced Chipset M.I.B. X Security Boot Exit

Back to EZ Mode Go back to EZ Mode

Save Changes and Exit

Discard Changes and Exit
Save Changes and Reset
Discard Changes and Reset

Save Options
Save Changes : Select Screen
Chapter 3

Discard Changes /Click: Select Item

Enter/Dbl Click : Select
Restore Defaults +/- : Change Opt.
Save as User Defaults F1: General Help
Restore User Defaults F2: Previous Values
F3: Optimized Defaults
Boot Override F4: Save & Exit
SanDisk Extreme 0001 ESC/Right Click: Exit

Back to EZ Mode
This item enables you to back to EZ mode.
Save Changes and Exit
This item enables you to exitt the system setup after saving the changes.
Discard Changes and Exit
This item enables you to exit system setup without saving any changes.
Save Changes and Reset
This item enables you to reset system setup after saving the changes.
Discard Changes and Reset
This item enables you to reset system setup without saving any changes.
Save Options
This item enables you to save the options that you have made.
Save Changes
This item enables you to save the changes that you have made.
Discard Changes
This item enables you to discard any changes that you have made.
Restore Defaults
This item enables you to restore defaults to all the setup options.
Save as User Defaults
This item enables you to save the changes that you have made as user defaults.
Restore User Defaults
This item enables you to restore the user defaults.
Boot Override
Use this item to select the boot device.

54
B350AM4-M2/B350AM4-M2A USER MANUAL
Updating the BIOS
You can download and install updated BIOS for this motherboard from the
manufacturer’s Website. New BIOS provides support for new peripherals, improve-
ments in performance, or fixes for known bugs. Install new BIOS as follows:
1 If your motherboard has a BIOS protection jumper, change the setting to
allow BIOS flashing.
2 If your motherboard has an item called Firmware Write Protect in Ad-
vanced BIOS features, disable it. (Firmware Write Protect prevents BIOS
from being overwritten.)
3 Prepare a bootable device or create a bootable system disk. (Refer to
Windows online help for information on creating a bootable system disk.)
4 Download the Flash Utility and new BIOS file from the manufacturer’s
Web site. Copy these files to the bootable device.

Chapter 3
5 Turn off your computer and insert the bootable device in your computer.
(You might need to run the Setup Utility and change the boot priority items
on the Advanced BIOS Features Setup page, to force your computer to
boot from the bootable device first.)
6 At the C:\ or A:\ prompt, type the Flash Utility program name and the file
name of the new BIOS and then press <Enter>. Example: AFUDOS.EXE
040706.ROM
7 When the installation is complete, remove the bootable device from the
computer and restart your computer. If your motherboard has a Flash
BIOS jumper, reset the jumper to protect the newly installed BIOS from
being overwritten. The computer will restart automatically.

This concludes Chapter 3. Refer to the next chapter for information on the software
supplied with the motherboard.

B350AM4-M2/B350AM4-M2A USER MANUAL 55

 Memo
Chapter 3

56
B350AM4-M2/B350AM4-M2A USER MANUAL
Chapter 4
Using the Motherboard Software
Auto-installing under Windows 10/7
The auto-install DVD-ROM makes it easy for you to install the drivers and software.
The support software DVD-ROM disc loads automatically under Windows 10/7. When
you insert the DVD-ROM disc in the DVD-ROM drive, the auto-run feature will auto-
matically bring up the installation screen. The screen has four buttons on it: Setup,
Utilities, Browse CD and Exit.

Information:
Displays the path for all
software and drivers
available on the disk.

Click “Exit” button to

close the Auto-Setup
window.

Chapter 4
Browse CD:
Open Windows Explorer
and show the contents
of the support disk.
Click the “Setup” Click the “ Utilities”
button to select and button to select and
run the software install ECS Intelligent
installation program. Utility.

Running Setup
Follow these instructions to install device drivers and software for the
motherboard:
1. Click Setup. The installation program begins:

The following screens are examples only. The screens and driver lists will be
different according to the motherboard you are installing.
The motherboard identification is located in the upper left-hand corner.

B350AM4-M2/B350AM4-M2A USER MANUAL

57
 2. Click Next. The following screen appears:

3. Check the box next to the items you want to install. The default options are recommended.
4. Click Next to run the Installation Wizard. An item installation screen appears:
Chapter 4

5. Follow the instructions on the screen to install the items.

Drivers and software are automatically installed in sequence. Follow the
onscreen instructions, confirm commands and allow the computer to
restart a few times to complete the installation.

Windows 10 will show the following screen after system restart, you
must select “Desktop” in the bottom left to install the next driver.

B350AM4-M2/B350AM4-M2A USER MANUAL

58
 Windows 7/10 will appear below UAC (User Account Control) message af-
ter the system restart. You must select “Yes” to install the next driver. Con-
tinue this process to complete the drivers installation.

Manual Installation

Chapter 4
If the auto-install DVD-ROM does not work on your system, you can still install
drivers through the file manager for your OS (for example, Windows Explorer). Look
for the chipset and motherboard model, and then browse to the directory and path
to begin installing the drivers. Most drivers have a setup program (SETUP.EXE) that
automatically detects your operating system before installation. Other drivers have
the setup program located in the operating system subfolder.
If the driver you want to install does not have a setup program, browse to the
operating system subfolder and locate the readme text file (README.TXT or
README.DOC) for information on installing the driver or software for your operating
system.

ECS Utility Software (Intelligent EZ Utility)

ECS Intelligent EZ Utility provides friendly interfaces under Windows O.S, which makes
your computing more easily and conveniently.

These software(s) are subject to change at anytime without prior notice. Please
refer to the support disk for available software.

B350AM4-M2/B350AM4-M2A USER MANUAL

59
 eSF
eSF(Smart Fan) utility provides easy and safe way to adjust fan speed in accordance
with your PC’s system loading and temperature.
It has five modes to adjust fan speed in a safe range without entering the BIOS to
optimize your system cooling environment.

Microsoft .NET Framework 3.5 is required.

eDLU
Chapter 4

ECS eDLU utility makes updating drivers fast and easy. eDLU saves time and hassle
by listing all the latest drivers online. Just select the one you prefer and start to
download and install the drivers.

eBLU
ECS eBLU utility makes BIOS update faster and easier. eBLU will list the latest BIOS
with a default check-mark. Click”install” button to install.

Microsoft .NET Framework 3.5 is required.

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60
Chapter 5
Setting Up AMD B350 RAID Configuration
Setting Up a bootable RAID Array
This section explains how to configure a bootable AMD RAID array.

Setting Up the BIOS

1. Start your computer, then press Delete to enter the BIOS setup. The BIOS
Main screen appears.

Main Advanced Chipset M.I.B. X Security Boot Exit

BIOS Information Choose the system default

language
System Language English

System Date Fri 06/09/2017 lk : Select Screen

System Time 00:16:57 mn /Click: Select Item
Enter/Dbl Click : Select
+/- : Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

Chapter 5
Figure 1.1 BIOS Main Screen
2. Use the arrow keys to select Devices menu (see Figure 1.2), then select
SATA Configuration and press Enter. Globally set SATA Configuration to RAID.

Main Advanced Chipset M.I.B. X Security Boot Exit

SATA Configuration Enabled/Disabled Serial ATA

SATA Controller Enabled

SATA Mode AHCI
SATA Port1 Not Present lk : Select Screen
SATA Port2 Not Present mn /Click: Select Item
SATA Port3 ST10000DM003-1E (1000.2... Enter/Dbl Click : Select
+/- : Change Opt.
SATA Port4 Not Present
F1: General Help
SATA Port5 (M.2) Not Present
F2: Previous Values
NVMe Configuration
F3: Optimized Defaults
F4: Save & Exit
ESC/Right Click: Exit

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61
 3. Press F10 to save the configuration and exit.
The PC reboots.
4. Enter the RAID BIOS Setup by pressing Ctrl-F when prompted, and proceed
to set up the AMD RAID BIOS as described in the next section.

Configuring the AMD RAID BIOS (Windows XP Installation)

The AMD RAID BIOS set up lets you choose the RAID type and which hard drives you
want to make part of the array.

Entering the RAID BIOS Setup:

1. Wait until you see the RAID software prompting you to press Ctrl-F.
The RAID prompt appears as part of the system POST and boot process
prior to loading of the OS. You have a few seconds to press Ctrl-F before the
screen disappears.

2. Press Ctrl-F.
The Main Menu screen appears (Figure 1.3).

FastBuild (tm) Utility (c) 2006 ATI Technology, Inc.

[ Main Menu ]

View Drive Assignments..................[ 1 ]

Chapter 5

Define LD..........................................[ 2 ]

Define LD..........................................[ 3 ]

Controller Configuration...................[ 4 ]

[ Keys Available ]

Press 1..4 to Select Option [ESC] Exit

Figure 1.3 Main Menu

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62
 3. Select [2], then select LD 1 in the following page.
The Define LD Menu screen appears (Figure 1.4).

FastBuild (tm) Utility (c) 2006 ATI Technology, Inc.

[ Define LD Menu ]
LD No RAID Mode Total Drv

LD 1 RAID 0 0

Stripe Block : 64 KB Past Init : OFF

Gigabyte Boundary : ON Cache Mode : WriteThru

[ Drives Assignments ]
Channel : ID Drive Model Capacity (MB) Assignment
3 : Mas WDC WD3200AAJS-22B4 320073 N
4 : Mas WDC WD1600JS-22NVB1 160042 N

[ Keys Available ]

[mm] Up [nn] Down [ESC] Exit [Space] Change Option [Ctrl-Y] Save

Figure 1.4 Define LD Menu

Using the Define a New Array Screen

If necessary, press the tab key to move from field to field until the appropriate field
is highlighted.

Chapter 5
Note: If you want to use the function of the following RAID Mode, you have
to install enough HDD.

RAID READY (1 piece of HDD); RAID 0,1 ,JBOD (2 or more pieces of HDD);
RAID 0+1 (4 pieces of HDD)

• Selecting the RAID Mode

By default, this is set to Mirroring. To change to a different RAID mode,
press the spacebar until the mode that you want appears in the RAID Mode
box—RAID0/1/10/JBOD.

Note: Not all RAID levels are supported on all platforms.

• Selecting the Stripe Block Size

Stripe block size is given in kilobytes, and affects how data is arranged on
the disk. It is recommended to leave this value at the default Optimal,
which is 64KB, but the values can be 64 KB and 128 KB. When choose RAID
1, the Stripe block size is unchangeable.

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63
 Assigning the Disks
1. Select the Assignment to Y to designate a free disk to be used as a RAID
array disk.
Figure 1.5 illustrates the Define a New Array screen after two disks have
been assigned as RAID 0 array disks.
FastBuild (tm) Utility (c) 2006 ATI Technology, Inc.
[ Define LD Menu ]
LD No RAID Mode Total Drv

LD 1 RAID 0 2

Stripe Block : 64 KB Past Init : OFF

Gigabyte Boundary : ON Cache Mode : WriteThru

[ Drives Assignments ]
Channel : ID Drive Model Capacity (MB) Assignment
3 : Mas WDC WD3200AAJS-22B4 320073 Y
4 : Mas WDC WD1600JS-22NVB1 160042 Y

[ Keys Available ]

[mm] Up [nn] Down [ESC] Exit [Space] Change Option [Ctrl-Y] Save

Figure 1.5 FastBuild Utility—Array Disks Assigned

2. Press Ctrl-Y to save the configuration and exit.

Chapter 5

The Define LD Menu screen appears (Figure 1.6).

FastBuild (tm) Utility (c) 2006 ATI Technology, Inc.
[ Define LD Menu ]
LD No RAID Mode Total Drv Capacity(MB) Status

LD 1 RAID 0 2 318000 Functional

LD 2 ---- ---- ------ ----
LD 3 ---- ---- ------ ----
LD 4 ---- ---- ------ ----
LD 5 ---- ---- ------ ----
LD 6 ---- ---- ------ ----
LD 7 ---- ---- ------ ----
LD 8 ---- ---- ------ ----

[ Keys Available ]

[mm] Up [nn] Down [ESC] Exit [Space] Change Option [Ctrl-Y] Save

Figure 1.6 Define LD Menu

B350AM4-M2/B350AM4-M2A USER MANUAL

64
3. Press ESC to exit.

The Main Menu screen appears (Figure 1.7).

FastBuild (tm) Utility (c) 2006 ATI Technology, Inc.

[ Main Menu ]

View Drive Assignments..................[ 1 ]

Define LD..........................................[ 2 ]

Define LD..........................................[ 3 ]

ControllerSystem is going to REBOOT!4 ]

Configuration...................[
Are You Sure?
Y - Reboot / Any Key - Back

[ Keys Available ]

Press 1..4 to Select Option [ESC] Exit

Figure 1.7 Main Menu

Press Y to reboot.

The following screen appears (Figure 1.8).

RAID BIOS Version 2.5.1540.33

(c) 2006 ATI Technology, Inc. All rights reserved.

Chapter 5
ID Mode Size TRACK-MAPPING STATUS

1 2+0 RAID 0 318000M 38661/255/63 Functional

2 ASUS DVD-E818AT

Press <Ctrl-F> to enter FastBuild (tm) Utility..._

Figure 1.8

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65
 Installing the RAID Drivers
Your system may come with a Windows install CD that already includes AMD RAID
drivers. If so, then this section is not relevant.
If that is not the case (or you are trying to install a new version of Windows), then you
will need an AMD RAID driver F6 install floppy. Check to see if one came with your
system. If not, you can create one by downloading the appropriate driver package
and following the steps in this section.

1. Copy all files in "...\RAID\ATI\A75\Floppy\Win3264" to a floppy disk.

2. After you complete the RAID BIOS setup, boot from the Windows CD.
The Windows Setup program starts.

Windows Setup
---------
Chapter 5

Press F6 if you need to install a third party SCSI or RAID driver...

Figure 1.9

3. Press F6 and wait a few moments for the Windows Setup screen to
a p p e a r.

Windows Setup

Setup could not determine the type of one or more mass storage devices.
installed in your system, or you have chosen to manually specify an adapter.
Currently, Setup will load support for the following mass storage device(s).

<none>

* To specify additional SCSI adapters, CD-ROM drivers, or special

disk controllers for use with Windows, including those for
which you have a device support disk from a mass storag device
manufacturer, press S.

* If you do not have any device support disks from a mass storage
device manufacturer, or do not want to specify additional
mass storage devices for use with Windows, press ENTER.

S=Specify Additional Devices ENTER=Continue F3=Exit

Figure 1.10 Windows Setup—Specify Devices

4. Specify the AMD drivers.

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66
 a. Insert the floppy that has the RAID driver, press S, then press Enter.
The following Windows Setup screen appears:
Windows Setup
---------
You have chosen to configure a SCSI Adapter for use with windows£¬
using a device support disk provided bu an adapter manufacturer.

Select the SCSI Adapter you want from the following list, or press ESC
to return to the previous screen.

ATI AHCI Compatible RAID Controller-x86 platform

ATI AHCI Compatible RAID Controller-x64 platform

ENTER=Select F3=Exit

Figure 1.11 Windows Setup—Selected SCSI Adapter

b. Select “ATI AHCI Compatible RAID Controller-x86 platform” and press Enter
for 32-bit OS or Select “ATI AHCI Compatible RAID Controller-x64 plat-
form” and press Enter for 64-bit OS.
The following Windows Setup screen appears listing both drivers:.

Windows Setup
---------
Setup will load support for the following mass storage device(s):

ATI AHCI Compatible RAID Controller-x86 platform

Chapter 5
* To specify additional SCSI adapters, CD-ROM drivers, or special
disk controllers for use with Windows, including those for
which you have a device support disk from a mass storag device
manufacturer, press S.

* If you do not have any device support disks from a mass storage
device manufacturer, or do not want to specify additional
mass storage devices for use with Windows, press ENTER.

S=Specify Additional Devices ENTER=Continue F3=Exit

Figure 1.12 Windows Setup—AMD drives listed

5. Press Enter to continue with Windows XP Installation.

Be sure to leave the floppy disk inserted in the floppy drive until the blue
screen portion of Windows XP installation is completed, then take out
the floppy.
6. Follow the instructions on how to install Windows XP.
After Windows XP is completely installed, it is recommended that you
install the ForceWare software in order to access the FastBuild RAID Man-
agement tool.
Note: Each time you add a new hard drive to a RAID array, the RAID driver
will have to be installed under Windows once for that hard drive. After that,
the driver will not have to be installed.

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67
 Memo
Chapter 5

B350AM4-M2/B350AM4-M2A USER MANUAL

68
Chapter 6
Trouble Shooting
Start up problems during assembly
After assembling the PC for the first time you may experience some start up
problems. Before calling for technical support or returning for warranty, this
chapter may help to address some of the common questions using some basic
troubleshooting tips. You may also log onto our ECS website for more information:
http:// www.ecs.com.tw/ECSWebSite/Support/Support_FAQ.aspx?MenulD=49&
childid=M 49&LanlD=0

a) System does not power up and the fans are not running.
1. Disassemble the PC to remove the VGA adaptor card, DDR memory, LAN, USB and
other peripherals including keyboard and mouse. Leave only the motherboard,
CPU with CPU cooler and power supply connected. Make sure the power cord is
plugged into the wall socket & the switch on the Power Supply Unit (PSU) is turned
“ on “ as well. Turn on again to see if the CPU and power supply fans are running.

2. Make sure to remove any unused screws or other metal objects such as
screwdrivers from the inside PC case. This is to prevent damage from short circuit.

3. Check the CPU FAN connector is connected to the motherboard.

4. For Intel platforms check the pins on the CPU socket for damage or bent. A bent
pin may cause failure to boot and sometimes permanent damage from short circuit.

5. Check the 12V power connector is connected to the motherboard.

6. Check that the 12V power & ATX connectors are fully inserted into the
motherboard connectors. Make sure the latches of the cable and connector are
locked into place.
Chapter 6
b) Power is on, fans are running but there is no display
1. Make sure the monitor is turned on and the monitor cable is properly connected
to the PC.

2. Check the VGA adapter card (if applicable) is inserted properly.

3. Listen for beep sounds. If you are using internal PC speaker make sure it is
connected.
a. continuous 3 short beeps: memory not detected
b. 1 long beep and 8 short beeps: VGA not detected

c) The PC suddenly shuts down while booting up.

1. The CPU may experience overheating so it will shutdown to protect itself. Apply
the thermal grease onto the CPU heatsink & ensure the CPU fan is well-connected
with the CPU heatsink. Check if the CPU fan is working properly while the system
is running.

B350AM4-M2/B350AM4-M2A USER MANUAL 69

 2. From the BIOS setting, try to disable the Smartfan function to let the fan run at
default speed. Doing a Load Optimised Default will also disable the Smartfan.

Start up problems after prolong use

After a prolong period of use your PC may experience start up problems again. This
may be caused by breakdown of devices connected to the motherboard such as
HDD, CPU fan, etc. The following tips may help to revive the PC or identify the cause
of failure.
1. Clear the CMOS values using the CLR_CMOS jumper. Refer to CLR_CMOS jumper
in Chapter 2 for Checking Jumper Settings in this user manual. When completed,
follow up with a Load Optimised Default in the BIOS setup.

2. Check the CPU cooler fan for dust. Long term accumulation of dust will reduce its
effectiveness to cool the processor. Clean the cooler or replace a new one if
necessary.

3. Check that the 12V power & ATX connectors are fully inserted into the
motherboard connectors. Make sure the latches of the cable and connector are
locked into place.

4. Remove the hard drive, optical drive or DDR memory to determine which of
these components may be at fault.
5. Check whether there is any bulked up electrolytic capacitor or abnormal
component.

Please log onto our ECS website: http://www.ecs.com.tw/ECSWebSite/Support/

Technical_Support_List.aspx?MenuID=50&LanID=0 for more information.

Maintenance and care tips

Your computer, like any electrical appliance, requires proper care and
maintenance. Here are some basic PC care tips to help prolong the life of the
motherboard and keep it running as best as it can.
Chapter 6

1. Keep your computer in a well ventilated area. Leave some space between the
PC and the wall for sufficient airflow.

2. Keep your computer in a cool dry place. Avoid dusty areas, direct sunlight and
areas of high moisture content.

3. Routinely clean the CPU cooler fan to remove dust and hair.

4. In places of hot and humid weather you should turn on your computer once
every other week to circulate the air and prevent damage from humidity.

5. Add more memory to your computer if possible. This not only speeds up the
system but also reduces the loading of your hard drive to prolong its life span.

6. If possible, ensure the power cord has an earth ground pin directly from the
wall outlet. This will reduce voltage fluctuation that may damage sensitive devices.

70
B350AM4-M2/B350AM4-M2A USER MANUAL
 Basic Troubleshooting Flowchart

Power Bu on is pressed
but PC fails to start.

No AC power cord is plugged No

Check if Power Supply
Unit (PSU) is working and PSU switch is turned on?

Yes
CLR CMOS and check Yes
No No
Check if monitor has Any Beep sound if CPU 12V power
display Problem with PSU or board?
is connected
If board problem -> contact RMA
Yes
Yes

No Restart the PC Turn on PSU switch

Halt at POST screen - If 3 short beeps:
or connect to wall socket
DIMM memory not properly
and restart.
inserted or memory failure
Yes - If 1 long beep and 8 short beeps:
VGA not detected Check if monitor No Board problem
CLR CMOS and restart. has display
-> contact RMA
If fail, contact RMA

Yes

Peripheral device issue

- HDD problem.
- CMOS setup error,
System fail to start or unstable
need to CLRCMOS. CLR CMOS and restart
a er modify BIOS se ng.

71
 Memo
Chapter 6

72
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