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Digital360° Program
Transformation that addresses today’s challenges and seize
tomorrow’s opportunities

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Extract digital values from With digital transformation disrupting everything from customer
support, supply chains, and operating models to innovation
operations, customers, and framework – digital savviness throughout the enterprise is
imperative. Extracting digital values from operations, customers,
ecosystems with a systematic and ecosystems or creating digital values is now the nexus of
strategy. At such a time, do not settle for a second-rate approach.
and repeatable approach Partner with Softweb Solutions’ Digital360° program to build
comprehensive, future-ready digital strategy and analytics
architecture, align your infrastructure and resources, and leverage
digital technologies for agility, flexibility, and competitive
advantage. Contact us today to address today’s challenges and
seize tomorrow’s opportunities.

Infrastructure in silos

Lower customer engagement

Fragmented processes and ownership

Scattered data and delayed decisions

Non unified development

Capabilities

Digital infrastructure
We combine physical and virtual technologies such as
compute, storage, network, applications, and Everything
Portfolio as a 
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Service (XaaS) platforms to build your digital infrastructure
foundation for sustained value creation.
Cloud optimization
Network management
Cybersecurity measures
Advanced analytics capabilities
Scalability

Digital customer experience

Leverage our digital expertise to dig deep into personalized
interactions across various touchpoints, including online
platforms and digitally mediated experiences. This helps you
to increase customer experience and loyalty.
Omnichannel engagement
Personalization strategies
Customer journey mapping
Real-time analytics
Automated customer support

Digital customer support

Strengthen your customer support through online channels
like email, chatbots, and social platforms. Deliver fast,
convenient and personalized support to customers across all
digital channels.
AI-powered chatbots
Multi-channel ticketing systems
Real-time customer insights
Proactive issue resolution
Self-service portals

Digital workforce
Use digital technologies to increase productivity and safety in
the workplace. If necessary, we combine the physical and
digital worlds to create an environment that enhances
workforce collaboration, reduces downtime, and optimizes
performance.
Robotic Process Automation (RPA)
AI-enabled decision support
Employee skill development
Remote collaboration tools
Workflow digitization

Digital insights
 Make informed decisions and drive business growth by
analyzing your digital data. That can help you gain insights
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into improving customer experience, streamlining operations,
increasing revenue, reducing costs, and staying competitive.
Advanced analytics
Predictive modeling
Actionable intelligence
Data visualization tools
Real-time performance dashboards

Our digital solutions development process

At Softweb Solutions, we design and build game-changing digital solutions. Our team of consultants, architects, designers, and engineers delivers a
unique blend of strategy, expertise, and execution, working closely with stakeholders to transform your vision into real-world digital solutions that
offer enduring value, address today’s challenges and seize tomorrow’s opportunities.

Program deliverables

Agile and scalable Unified customer On-demand future

infrastructure experience integrations

Real-time analytics Edge across the Streamlined business

for leaders value chain operations

Digital360°: Elevate your journey, reach new heights

Evolve, adapt, disrupt to stay ahead of the competition
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