Candidate Number 1216

Nayla Gomez
Candidate Number: 1216
AICE Travel and Tourism
Paper 2
2019
Centre Number US673
Palmetto Ridge High School
Naples, Florida

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Table of Contents

1. Overview of the Team………………………………………………………………….... 4

a. Team’s Structure………………………………………………………………….. 5
b. Staffing for the day of the Event………………………………………………….. 5
c. Purpose of Team Work……………………………………………………...……. 5
d. Factors influencing the roles allocated to each team member……………………. 6
e. Factors affecting the likely success of team work ……………………………….. 7

2. Team in Operation ……………………………………………………………………… 8

a. Planning ………………………………………………………………………………. 8
i. Documentation of Meetings ……………………………………………………….. 9
ii. Research …………………………………………………………………………... 17
b. Running of the Event …………………………………………………………………. 17
i. Photographs………………………………………………………………………… 17
ii. Witness Statement…………………………………………………………………. 18
c. How the Event was Evaluated………………………………………………………… 19
i. Exit Slips …………………………………………………………………………… 19
ii. Sample Exit Slips From the Students……………………………………………… 22
iii. Education Evaluation Worksheet………………………………………………… 24
vi. Sample Worksheet from Student………………………………………………… 25

3. Working in a Team……………………………………………………………………… 26
a. Feasibilities…………………………………………………………………………… 26
b. Costings Research…………………………………………………………………….. 32

4. Business Plan…………………………………………………………………………….. 32
a. Event Summary ………………………………………………………………………. 32
b. Aims and Objectives………………………………………………………………….. 33
i. SMART…………………………………………………………………………….. 33
c. Gantt Chart……………………………………………………………………………. 35
d. Marketing Plan……………………………………………………………………….. 36
e. Risk Assessments…………………………………………………………………….. 36
f. Evaluation Methods………………………………………………………………….. 39
i. Customer Feedback………………………………………………………………… 40

5. Preparing for the Event………………………………………………………………… 40

a. Documentation……………………………………………………………………….. 40
b. Marketing Materials………………………………………………………………….. 53
c. Records……………………………………………………………………………….. 62
d. Itinerary ……………………………………………………………………………… 62

6. Success of Event ………………………………………………………………………… 62

a. Achievement of Original Aims………………………………………………………. 62
b. Business Plan Effectiveness………………………………………………………….. 63

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c. Effectiveness of Materials/Resources………………………………………………… 63
d. Recommendations/Improvement……………………………………………………... 63

7. Self-Evaluation …………………………………………………………………………… 63
a. Communication Skills…………………………………………………………………. 63
b. Problem Solving Skills………………………………………………...………….…… 64

8. Evidence…………………………………………………………………………………… 65
a. Photographs……………………………………………………………………………. 65
b. Research...……...…………………………………………………………………….... 70
c. Records……………………………………………………………...……………….... 76

Bibliography……………………………………………………………………………….… 82

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1. Overview of the Team
a. Team Structure:
o Sophia Hernandez
*Status: Chairperson/Coordinator
- Skill Set: Consistent worker, hardworking, able to complete a job, able to complete
work under pressure or with a set deadline, organized, able to delegate, fair to others
(team members), listen to others, able to discriminate between trivial and crucial
- Roles: stimulate and inspire others, enthusiastic, good-humored, ability to work with
different personalities, helps the group use all the abilities and experiences it
members possess
o Nayla Gomez
*Status: Administration Representative
- Skill Set: Organized, attentive to details, works well in a group, can keep clean
and accurate records, able to work under pressure and to set deadlines, computer
and technology capabilities
- Roles: good attention to details, able to work well with others, able to keep
accurate and clean records, very honest and hardworking, good computer skills,
clear handwriting and report writing skills
o Nicole Harker
*Status 1: Health and Safety and Security Representative
- Skill Set: Good research skills, able to communicate with authority figures,
organized
- Roles: Attention to detail, able to work carefully within a given situation, able to
work and research for information, assessing risks, good at communication with
all types of people, confident, sensible attitude towards working with others, able
to work under pressure
*Status 2: Financial Representative
- Skill Set: Good at communicating in a professional manner, sensible attitude,
confident, careful worker, assesses risks
- Roles: Ability to work with authority figures, safely calculate information
regarding income and expenditure, keeping accurate records, good attention to
detail, keeping details safe, honest and hardworking
o Celeste Jimenez
*Status: Marketing Representative
- Skill Set: Creative, able to complete work under pressure, able to sell ideas,
literate, computer and technology capabilities, organized
- Roles: Excellent spoken and written communication skills, creative thinking
skills, organized, planning skills, hardworking, team-player, motivated,
enthusiastic, confident in “selling” ideas, is able to work under pressure, able to
work to deadlines

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b. Staffing for the day of the Event

Nicole Harker, the health and security/finance representative, is responsible for the students in
terms of attendance, their safety, checking for allergies etc. She will do 3-4 headcounts on the
bus after every one is seated, and in the theater. She is also in charge of ensuring that every
student has left, meaning she is always last to leave where ever we are.
Celeste Jimenez, the marketing representative, will also ensure that no one gets left behind.
Celeste will be responsible for making sure that all the students have finished purchasing snacks
prior to the start of the showing of the movie, making sure they’re all seated in time for the
movie. Aside of the day of the event, she will be responsible for coming up with marketing ideas,
promoting our trip and keeping up with/researching new ideas.
Nayla Gomez, the administrative representative, will be responsible for handing out the tickets
prior to the day of the event. She will enter the theater ahead of everyone to ensure the theater is
ready and secure for our group. She will make sure all of their meals are set, as well as turn in
the appropriate paperwork such as the tax exempt form, the check, etc. She will also walk ahead
of the group and begin seating everyone. Lastly she is also in charge of making sure everything
runs smoothly
Sophia Hernandez, the chairperson, will be responsible for entering the theater ahead of
everyone with Nayla to ensure the theater is ready and secure for the group. They will walk
ahead of the group and be the first ones in the theater room to begin seating everyone prior to the
showing.

c. Purpose of Team Work

Teamwork is a crucial part of business as it provides a framework that increases the ability of
team members to participate in planning, problem-solving, and decision-making in order to
better serve their motive. The purpose of teamwork is to promote an area that encourages
friendship and loyalty; therefore as a group each team member can express their diverse talents,
weaknesses, communication skills, strengths, and habits. This creates a comfortable environment
where we can all collaborate and work together.

Our team, Threat Level Midnight, believes that by doing this we can achieve a productive
work environment and provide a support system for each member of the team. Teamwork offers
us the opportunity to get feedback immediately from our teammates, for example if there is a
situation where part of the team disagrees with something and the other part agrees,
communicating and feedback will allow for a thorough analysis in order to come up with a
solution. Each member will have something to bring to the table that will contribute to the
project as a whole allowing for the team to increase production, and celebrate their achievements
together.

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d. Factors influencing the roles allocated to each team member

o Sophia Hernandez
Factors regarding the trip:
Sophia works well with ensuring that all tasks are completed. She has the ability to make
decisions, is fair when dealing with the rest of the group members, can be persuasive in terms of
marketing, knows how to prioritize tasks, and works well with listening to the group members
various arguments when there are some.
Why Sophia has this role?
Sophia has this role because she a leader and works well with encouraging the rest of the group
to stay on top of said deadlines. Sophia also takes upon herself to make sure that everyone is on
track with their tasks and if they are falling behind, that she takes some of their responsibilities
so that the group members are not overwhelmed.

o Nayla Gomez
Factors regarding the trip:
Nayla is very efficient and works well with constructing professional emails to according
representatives. She also does a good job at keeping necessary records and copies of needed
documents. For instance, the budget plan, marketing tools (brochure, poster, flyer/social media
advertisement), posted advertisements on school news, does a lot/most of the work for the group,
keeps everyone on task, does a really good job at coming up with solutions, knows how to get
things done, and makes appointments with different representatives.
Why Nayla has this role?
Nayla has this role because she is a person who supports the group, and handles administrative
tasks; such as data entry, correspondence, filing, and scheduling appointments. For example she
was the one who scheduled the meeting with the manager of Paragon Theaters. She also takes
care of tasks that have been assigned that are not getting done by other members as well as
ensure efficient operation from the group.

o Nicole Harker
Status 1:
Factors regarding the trip:
Nicole constructed the SWOT analysis, she planned out the feasibility studies, evaluated the
strengths and weaknesses, and conducted according risk analyses. She and Nayla work
efficiently with proof reading emails to Paragon Theaters staff for example.
Status 2:
Factors regarding the trip:
Nicole shares these roles because of her various skills. For instance, writing to Paragon Theaters
about financial assistance and asking about the movie’s availability. Other factors are how she
plans to provide lunch and where, and reviews factors in terms of marketing expenses for
example, poster board and printing costs.
Why Nicole has these roles?

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Nicole has these roles as she is a good team worker with different personalities. She works well
with financial things such as keeping track of checks, money collections, and she always knows
when, what, and where to pay. She also took First Aid classes which makes her the designated
member for Health and Security. Nicole is also aware of the information needed in the case of an
accident in a school bus with student due to constructed research.

o Celeste Jimenez
Factors regarding the trip:
She has various skills that she’s used previously to create persuasive marketing tools. Examples
include but are not limited to: constructing brochures, posters, social media advertisement/flyers,
building a marketing plan, etc.

Why Celeste has this role?

Celeste has this role because of her skill to work under pressure, and sell ideas, not to mention
her successful organization skills. Celeste knows how to take peoples suggestions and make
them into positive outcomes for the trip and the rest of the group.

e. Factors affecting the likely success of teamwork

Belbin Roles:
Belbin team roles are a theory that believes each team member possesses a pattern of behavior
that characterizes the person in accordance to another progress of the team. According to Dr.
Meredith Belbin a team role is, “A tendency to behave, contribute, and interrelate with others in
a particular way.

In accordance to our team members and the definitions of the different roles:

“Resource Investigator”:
Sophia Hernandez applies best to the definition of the Resource Investigator as she is outgoing
and enthusiastic. She also develops contacts and explores opportunities. However, she can be
over optimistic and can lose interest once the initial enthusiasm has passed.

“Team Worker”:
There are a few team members that apply to this role best, Celeste Jimenez and Nicole Harker, as
they are very cooperative, perceptive, and diplomatic. They also listen and averts friction.
Nonetheless they can also be indecisive during crunch situations and tend to avoid confrontation.

“Coordinator”:
As for this role, the team member that applies best would be Nayla Gomez as she is very mature,
confident, and is very good at identifying talent. In spite of that she can also be a little
manipulative.

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“Plant”:
This role applies to all of us considering we are all creative, imaginative, and free-thinking. We
also generate ideas and are able to solve difficult problems to the different extents of the different
problems. However depending on the situation some of us might ignore incidentals, and may be
too pre-occupied to communicate effectively.

“Monitor Evaluator”:
For this role those who apply best are Nicole Harker and Nayla Gomez. They apply best because
they are sober, strategic and discerning. They see multiple options and judge accurately.
However they can sometimes lack drive, the ability to inspire others, and be overly critical.

“Specialist”:
This role applies best to Sophia Hernandez as she is single-minded, self-starting and dedicated.
She provides specialist knowledge and skills. However, she can also only contribute on a narrow
front and tends to dwell on the technicalities

2. Team in Operation

a. Planning
The planning of our event consisted of frequent evaluations of our progress, updates etc. that we
recorded during group meetings.
During the Evaluations we answered the following:

1. Who is in attendance?
2. Old Business
a. Go over previous meeting notes
b. What are the updates to each item?
c. What needs to happen to move forward?
3. New Business
a. What needs to happen to movie forward
b. Who is going to do it
c. How are you going to get it done?
d. What are the deadlines
e. Roadblocks?
4. Evaluate
a. On schedule?
b. What are the issues keeping you from being on schedule?

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i. Documentation of Meetings

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ii. Research

The majority of how we planned our event was based upon all the research we
encountered. Said research is mentioned under 3.b. Costings Research and 4.e. Risk
Assessments. More research we conducted is located under, 8.a. Photographs.

We also planned our event by communicating with according representatives within the
school in order to execute the field trip. Along with that, we also communicated with the
general manager at the theater, Paragon Pavilion, constantly for updates and other needed
information. These emails are located under number 8. Evidence, Section b.

b. Running of the Event

i. Photographs

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ii. Witness Statement
The Learners Contribution:
As the Administrative Representative, Nayla Gomez successfully contributed to her group’s
activity. She was able to successfully escort the psychology students to the theater with no
complications. Starting from the beginning of the day, it was obvious that was able to
prosperously communicate with all of the participants to where the far majority new what to do,
where to go, etc. I was also able to observe that she was the one to handle all of the paperwork in
a very organized fashion. For instance, she was in charge of turning in the tax exempt form, the
check for the theater’s manager, etc. she also was in charge of all of the student’s permission
slips in case for emergencies.
Learners Listening Skills:
Nayla Gomez’s listening skills were also very obvious to observe considering everything she did
and said, she did with no hesitation. This means that she was listening very well to instructions to
where she was well informed of all incidents that could have occurred. With that, being that from
my perspective no accidents/incidents occurred it is obvious that her listening ability stretched to
the length that she was able to enough lee-way to avoid said possible incidents.
The Learners interaction with others:
Nayla’s interaction with others was very unique and very polite. She was able to keep everything
simple and easy in terms of communication. Not only that, she kept her interaction with myself
and the other chaperones, as well as the staff members at the theater very professional and very
helpful too. For instance, she helped the staff members finish preparing the meals for the
students because there were still a few meals missing. I was also able to witness her interaction
with the manager, and she was very polite and very professional when turning in the according
forms as well as with thanking the manager and the staff members.
The Learners Skills Development:
With all of that said, knowing Nayla it has always been difficult for her to interact with others in
the most polite way, this is due to her want to get the point across and to keep the conversation
“short and sweet”, however sometimes this may come across as “rude” in a way. Nonetheless,
watching her interact with all of the students, the staff members at the theater, the manager, as
well as myself I was able to watch her grow in that sense. Her ability and skill to communicate
has really developed in a mature way. Not only that, I was also able to witness her marketing and
organization skills develop, considering how well the trip turned out and how not so well it
started off.
How the Learner Demonstrated Initiative and Problem Solving Skills
Aside of all of that, there were a few encounters Nayla had to face. For instance, the buses were a
few minutes late. As Administrative Representative it was Nayla’s job to schedule them and it
was clear that she did it in a very skillful way. She made it so that there were fifteen minutes of
lee-way for incidents such as the buses being late to not affect timing. Also, when we arrived not
all of the meals were complete therefore Nayla went behind the concession stands and helped the
theater’s staff members with the packaging of the meals in order for no student to even realize
that there was food missing. Altogether, Nayla demonstrated effective problem solving skills and
many other skills to go with that.

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c. How the Event was Evaluated
i. Exit Slips: We evaluated the event based on the exit slip’s results.
The way we tallied the exit slips was by writing the number of students who answered each
answer choice next to each of the provided answer choices shown in the next page. For the free
response questions specifically, we provided down below every single response each student
wrote, and then out of the responses that were most commonly written, we tallied and typed the
number of students who answered it or something similar, next to it.

Sample of How We Tallied the Free Response Questions:

“Better Food” ……………………………………………………. 5
^Student’s Response ^ Number of students who wrote “Better food” or something
similar to “Better food”

There were two free response questions in the exit slip:

7. “What could we have done to improve your overall experience?”

The students responded with:
- “Communication”……………………………………………………..………………….……. 1
- “More people should have gone” …………………………….………….….………… 2
- “Should have provided popcorn” ……………………………….………………….…. 4
- “Choice of hotdogs?”…………………………………………………….………………..... 2
- “Ice cream” …………………………………………………………………….……………..…. 2
- “Better food/expand choices” ………………………………………….……………….. 6
- “Longer time out of school”……………………………………………….………………. 1
- “Better movie” ………………………………………………………………….………………. 1
- “Nothing”…………………………………………………………………………….…………….. 6
- “I don’t care” ……………………………………………………………………….……………. 1
- “I don’t know” ……………………………………………………………………….………….. 2
- “Everything was professional, you should be proud of yourselves”……. 5
- “Everything was good” ………………………………………………………………….…… 4
- Students who left the question blank: …………………………………………….…. 8
14. Any other comments, questions, or concerns?
The students responded with:
- “Great Job” ……………………………………………………………………………………..…. 5
- “Nope” ………………………………………………………………………………………….…... 9
- “Do the trip once a month”………………………………………………………….…….. 2
- “11/10 would do it again” …………………………………………………………..…….. 3
- “Nayla’s a pro”………………………………………………………………………….……….. 3
- “Thank you” …………………………………………………………………………….….…….. 5
- “Skip more of the school day next time” ……………………………………….…... 1
- “Rather watch another movie” ……………………………………………………….…. 1
- “Why couldn’t we go to the ice cream shop next door?”………………….….1
- “Bus was noisy”………………………………………………………………………………..… 1
- “Needs better food” ………………………………………………………………………..… 2
- Students who left the question blank: …………………………………………….... 14
The multiple choice answers are tallied in gray: (how many students answered it)

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2019 Trip to Paragon Theaters
Survey
Thank you for joining us on our trip to Paragon Pavilion! Your opinion is important to us. Please take a
few minutes to complete this survey about our trip. Thank you for your time!
1. What was your overall satisfaction with this trip?
41 …….. a. Excellent
7………. b. Satisfactory
0 ……… c. Needs Improvement
0 ……… d. Unacceptable

2. What did you enjoy the most

23 …….. a. Watching the movie
20 .……. b. Missing school
21 …….. c. Hanging out with friends
10 …….. d. The food
3 ……… e. Nothing
5 ……… f. Other _________________________

3. How did you hear about this trip?

20 …….. a. School news
5 ...……. b. A teacher
18 …….. c. A friend
10 …….. d. Flyer
0 ……… e. Other_________________________

4. How easy was it for you to find out information about this trip?
28 …….. a. Very easy
15 .……. b. Semi-easy
6 ……… c. Had to ask around
1 ……… d. Difficult

5. How well did we handle the turning in of your money and permission slips?
37 …….. a. Excellent
15 .……. b. Satisfactory
6 ……… c. Needs Improvement
1 ……… d. Unacceptable

6. How well did we meet your needs?

40 …….. a. Excellent
9 ...……. b. Satisfactory
0 ……… c. Needs Improvement
0 ……… d. Unacceptable

7. What could we have done to improve your overall experience?

______________________________________________________________________________

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8. How well did we answer your questions?
38 …….. a. Excellent
11 .……. b. Satisfactory
0 ……… c. Needs Improvement
0 ……… d. Unacceptable

9. Would you take another trip with us again?

49 ..…… a. Yes
0 ……… b. No

10. Was there a time when you had regrets about signing up/going on this trip? If so why?
2 ....…… a. Yes _________________________________________
46...…… b. No

11. Did you feel safe on this trip? If not why?

47 ..…… a. Yes
0 ……… b. No _________________________________________

12. How do you rate the value of this trip?

49 ..…… a. Worth the money
0 ……… b. Could have been cheaper
2 ……… c. Too expensive

13. Would you recommend this trip to a friend?

47 ..…… a. Yes
1 ……… b. No

14. Any other comments, questions, or concerns?

________________________________________________________________________
________________________________________________________________________
** Please note, some students circled more than one answer choice for each question or
circled none at all, therefore the tally’s marked for each answer choice may or may not add
up to the exact number of students we escorted to the theater. Chaperones were also given
the option to fill out a survey however they were not required to.

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ii. Sample from Student

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iii. Education Evaluation Worksheet: We also evaluated based on evaluation worksheets to

determine the educational value the students feel they received.

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vi. Education Evaluation Worksheet Sample from Student

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3. Working in a Team

a. Feasibilities

The four of us originally and individually did 4 feasibility studies after narrowing down four
destination possibilities from our original 10 destination options that we brainstormed together.
However, we came to the realization that all four of those destinations that we researched and
conducted a feasibility study on, failed. Therefore, as a group we brainstormed once again and
came up with a trip to a destination that actually worked and therefore did a fifth feasibility study
on it together as a group that ended in success.

Down below you will see the feasibility study I was assigned to originally out of the first four
plus my version of the feasibility study we did as a group for our final destination decision.

Feasibility 1

Movie on the School’s Football Field:

A. Event Overview
A movie at the Palmetto Ridge Stadium will be an enjoyable and friendly social gathering where
participants will be able to enjoy watching a movie on the football field with their friends and
family. This movie will be chosen through a set of polls assuring it is within the tastes of our
guests. There will be a delightful variety of food and beverage options to accompany our guests
while they sit and relax.

B. Potential Customers
- High school students from Collier County Schools
- Alumni’s
- Faculty of Palmetto Ridge High School
- Wants and needs our customers may want, include:
o Food (Available food)
▪ Hot Chocolate
▪ Popcorn
▪ Candy
▪ Chips
▪ Drinks
▪ Etc.
o Comfort
o Entertainment
o Security
These will be our targeted customers because the goal is to further promote the Palmetto
Ridge Motto, “One School, One Family” beyond the Palmetto Ridge Walls.

C. Resources Needs
- Venue – Palmetto Ridge High School’s football field
- Access to concession stands
- Access to food for concession stands
- Available electricity—outlets, extension cords, etc.
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- Projector for the movie
- Appropriate sound acoustics
- Signs in multiple languages
- Security

D. Financial Needs
- Start-up costs can be off-set by charging customers an entry fee beforehand
- Taking into account costs to host the event, tickets will be sold for the collection of
money to purchase/rent event necessities, such as: the projector, food, DVD/Blue-Ray
player, inflatable projector, payment for janitors, payment for security etc.

E. SWOT Analysis (chart)

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F. Risk Assessments (chart)

Possible Risks Likelihood of Severity of outcome
occurrence
Weather (rain, lightning, Occurs from time Minor injury requiring first aid—
etc.) to time Electricity hazards, such as burns, rain
can cause someone to get sick, etc.
Fire (concession mishap, May occur but Major injury needed hospitalization as
brush fire, equipment rarely well as an inconvenience—need for
overheating, etc.) evacuation
Allergic Reactions—food Likely to occur Medical attention required
allergies, environmental
allergies (pollen), etc.

Security mishaps—no May occur but Major inconvenience/serious

control of outside threats very rarely injury/disability/death

Technical Difficulties May occur Minor inconvenience

G. Analysis of results of feasibilities studies and give reasons for the final choice/reason we
rejected other options
The other feasibilities were rejected due to inconveniences such as security,
reconstruction, distance, affordability, lack of enough time, etc. More specifically one of
our other options—the Lock-in in the school gym—there were issues because of the
abundant variety of activities we had planned. After looking at our SWOT analysis and
our Risks chart for that event we found that the weakness, risks, and threat section was
too full in comparison to the other categories therefore that destination wasn’t the best
option. Risks, threats, and weaknesses such as: because of the chaotic movement of
switching from activity to activity the security/health dangers were too high to risk; after
laying out everything we wanted to do at this event, we found that the venue—the school
gym—would not necessarily be comfortable, space wise—it would be slightly crowded.
Another situation we found was that the ease of guests being unhappy was very high, for
example, lack of comfort, or it being “boring”, etc. These inconveniences may lead to
plenty of complaints, people asking for refunds, etc.
Moreover, the other two feasibilities were rejected due to reconstruction, affordability,
and the unfortunateness of lack of enough time. Particularly we were going to hold an
event at a roller skating rink but because of the recent hurricane that past last year—
Hurricane Irma—the skating rink is in reconstruction prohibiting us from holding our
event, it is also the closest roller skating rink, all others are too far location wise. Not to
mention the inefficiency of cost in order to hold this event at the skating rink; after
calculating price per person for tickets we found that the price was unreasonably high.
Lastly our last event in mind was to plan a field trip for elementary school kids to go pick
strawberries with us at our local farmers market. However because of the recent and
much stronger enforcement on security in the local area, the process to approve this field

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trip would take longer than the time we have thus because of lack of enough time this
destination is also not the best option.

Feasibility 2

Movie Showing at Paragon Pavilion Theaters:

H. Event Overview
A movie at Paragon Pavilion Theaters will be an enjoyable and friendly gathering where
Psychology students will be able to enjoy watching a 2019 American superhero horror-thriller
film based on people with psychological problems where the mystery of their strange abilities
considers them to be “more than human” along with their classmates. Actors include: James
McAvoy, Bruce Wills, Sarah Paulson, etc. There will be a delightful variety of food and
beverage options provided by the wonderful Paragon Pavilion theaters to accompany our guests
while they sit and relax.

I. Potential Customers
- Palmetto Ridge High School Psychology Students
- Wants and needs our customers may want, include:
o Food (The available food options are not specified—the manager never
responded)
▪ Popcorn
▪ Pizza
▪ Garlic bread
▪ Candy
▪ Soft drinks
▪ Water bottles
o Comfort
o Entertainment
o Security
o Etc.
These will be our targeted customers because the goal is to further provide the
psychology students with a visual representation of how a patients with psychological
mental disorders act within their skewed reality in the movie’s version of the real world.

J. Resources Needs
- Venue – Paragon Pavilion Theaters
- Transportation
- Drivers
- Chaperones
- Permission Slips
- District Approval
- Etc.

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K. Financial Needs/Forecast & Timeline for Collection
- Ticket Costs
- Transportation costs
- Food costs
- Paying the bus drivers
- Due Dates:
• Permission slips due by January 21st, 2019
• Money from participants collected by: January 23rd, 2019

L. SWOT Analysis (chart)

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M. Risk Assessments (chart)
Possible Risks Likelihood of occurrence Severity of outcome
Flat Tire Likely to Occur Major inconvenience,
possible serious injury,
probable need for medical
attention (hospitalization)

Fire (kitchen mishap, May occur but rarely Major injury needed
equipment overheating, hospitalization as well as an
etc.) inconvenience— possible
need for evacuation
Allergic Reactions— Likely to occur Medical attention required
food allergies, etc.

Security mishaps—no May occur but very rarely Major inconvenience/serious

control of outside threats injury/disability/death

Technical Difficulties May occur Minor inconvenience

N. Analysis of results of feasibilities studies and give reasons for the final choice/reason we
rejected other options
The other feasibilities were rejected due to inconveniences such as security,
reconstruction, distance, affordability, lack of enough time, etc. More specifically one of
our other options—the Lock-in in the school gym—there were issues because of the
abundant variety of activities we had planned. After looking at our SWOT analysis and
our Risks chart for that event we found that the weakness, risks, and threat section was
too full in comparison to the other categories therefore that destination wasn’t the best
option. Risks, threats, and weaknesses such as: because of the chaotic movement of
switching from activity to activity the security/health dangers were too high to risk; after
laying out everything we wanted to do at this event, we found that the venue—the school
gym—would not necessarily be comfortable, space wise—it would be slightly crowded.
Another situation we found was that the ease of guests being unhappy was very high, for
example, lack of comfort, or it being “boring”, etc. These inconveniences may lead to
plenty of complaints, people asking for refunds, etc.
Moreover, the next two feasibilities were rejected due to reconstruction, affordability,
and the unfortunateness of lack of enough time. Particularly we were going to hold an
event at a roller skating rink but because of the recent hurricane that past last year—
Hurricane Irma—the skating rink is in reconstruction prohibiting us from holding our
event, it is also the closest roller skating rink, all others are too far location wise. Not to
mention the inefficiency of cost in order to hold this event at the skating rink; after
calculating price per person for tickets we found that the price was unreasonably high.
Lastly our last event in mind was to plan a field trip for elementary school kids to go pick
strawberries with us at our local farmers market. However because of the recent and
much stronger enforcement on security in the local area, the process to approve this field
trip would take longer than the time we have thus because of lack of enough time this
destination is also not the best option.
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Finally the last feasibility—the movie on the school’s football field—was rejected due
to the inability to meet the abundance of necessities it required. For example,
affordability: paying for security, the projector to display the movie, custodians, food,
etc. Not to mention the level of risks were also too high in comparison to our current
event, risks include: brush fires, security threats, allergic reactions to the environment—
pollen etc.—too many possible technical difficulties, not enough people to help us work
the event, etc. Also after analyzing its’ SWOT analysis we realized that the threats and
weaknesses’ section of the event were more filled than the strengths and opportunities
section. More specifically threats and weaknesses such as: what we’re offering isn’t
necessarily “new” thus it may repel customers rather than lure them, the abundance of
weather risks, the wider ability for an outside threat to attack, etc. Whereas our only
strength was that it was going to be affordable and that wasn’t even guaranteed, as well
as for opportunities the only possibility it for-sure offered was to have a good time with
their friends and family however one doesn’t necessarily need to participate in our even
in order to even accomplish it.

b. Costings Research
After discovering that our original four destinations were not going to turn out
effective, we had to conduct more research.
Originally for the movie on the football field our research primarily consisted of
asking according representatives for prices and other required information. For example,
we asked our local deputies how much it would cost for them to contribute as security for
our event. We also asked our school’s activities office for price estimations on concession
food, renting the concession stand, payment for janitors, etc. As for the projector we
found that renting a projector for a minimum of 3 hours would range from $200-$300.
As for our other destination possibility, there are only two local movie theaters in our
area therefore we compared the two prices of the theaters and Paragon Pavilion turned
out to be less expensive than the other theater, Silverspot Cinema. According to
Silverspot Cinema “General admission: Adult- $16.00” whereas according to Paragon
Pavilion, “General Admission: $13.00 –Adult”.

4. Business Plan
a. Event Summary
Our mission is to educate students. We plan to provide a safe and successful trip where students
can enjoy watching the 2019 American Superhero Horror-Thriller “Glass” based on individuals
with psychological disorders. Part of our business plan is to provide the participants an
entertaining experience where students have the opportunity to learn as well as enjoy some food
and watch a movie with their friends.

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b. Aims and Objectives
- To have fun
- Make sure everyone is safe
- To see psychological incidents
- To learn and note human reactions to psychological illnesses
In order to determine if will be successful we constructed objectives listed down below. After
evaluating these objectives once the trip is over, our group will be able to determine if the trip
went as planned, if our guests enjoyed themselves, and if in fact they were educated.

To have fun:
We will determine if they all or if any at all had fun by sending out a survey in which evaluates
the level of fun they experienced.

Make sure everyone is safe:

In order to make sure everyone is safe we will research according risks as well as make sure
participants are aware of all rules that may apply. This way they are aware of all risks as well as
rules and guidelines of not only the movie theater but also the school bus.

To see psychological incidents

To determine if the students were able to see the psychological incidents the movie implemented
we will have the students take notes on the connections they make during the movie.

To learn and note human reactions to psychological illnesses

We will determine if the students learned from the movie by handing out a small piece of paper
so they can note some psychological incidences the obtain from watching the movie. Along with
that, we will also have them differentiate between fiction and reality in order to determine their
comprehension.

i. SMART
Specific:

The field trip has been scheduled to take place on January 28th 2019; we established this date
with the theater, Paragon Pavilion’s, general manager after meeting with him. We are planning to
escort approximately 30 students and 4 chaperones—one chaperone per 10 students plus one
extra in case for emergencies. We came up with 30 students in accordance to the proper math
involved. After speaking with Paragon’s general manager he agreed to lower the ticket price for
each individual from $15 to $6. Then after more negotiating we agreed to give each student a
meal of chicken tenders, French fries, and a drink of Coca cola, water, or lemonade for $5. With
the buses expenses and chaperone expenses, we came up with a price of $15.50 per student in
order to cover all expenses. Aside of that, primarily we are aiming to provide a successful,
educational, and entertaining experience and we plan to accomplish this by keeping up with
various factors. Some of these factors may include, keeping up with according deadlines, turning
in appropriate paper work, communicating well with Paragon’s manager as well as our school’s
according representatives, and lastly marketing the event to the best of our ability, keeping up
with these variables will give us the ability to overcome any obstacles we may face.

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Measurable:

Specifically we are aiming towards 30 students in order to cover appropriate expenses. We

came up with the estimate of 30 students because anything less would mean having each student
pay an expense above $15 which is already more than the ticket Paragon makes individuals pay
on the daily bases. So we calculated that one bus would equal a total of $101.25, because a
school bus charges $22.5 per hour, and we also calculated that our trip would be 4.5 hours—4.5
hours times $22.5 equals $101.25. Therefore $101.25 divided by 30 students would equal,
$3.375 per student, plus the $5 meal, $plus the $6 ticket. With that we have a total of $14.375 per
student however we needed to cover chaperones expenses as well because we decided not to
make them pay for their meals and tickets. Thus each chaperone would equal $11 ($5 meal plus
the $6 ticket), times 4 chaperones equals $44, divided by 30 students. This would then equal to a
total of $1.46 per student to cover chaperones which means each student would pay $15.77.
Nonetheless, my group and I were willing to pitch in a few dollars in order to reduce the
student’s price to $15.50.

With that said, so far we only have some dates scheduled for turning in paper work, money
etc. As of now we aim to have the majority of the student’s money turned in by Wednesday,
December 19th, 2018 in order to meet the school’s requirement to have most paperwork and
money turned in a month prior to said date of the event. Other dates are further represented in the
Gantt chart under 4. Business Plan, Section c.

Attainable

In order to achieve our ultimate goal of providing a fun and successful school field trip, we
will use marketing strategies to promote the trip such as directly discussing the event with
Psychology classes, putting our event on the school news, and/or by hanging up flyers in
classrooms and around the school. Marketing is an imperative factor in the success of our trip
because without encouraging students to sign up, we may fall short in our goal of bringing 30
students to the theater. Staying on top of paperwork and money is also very important in
achieving our goal. This will allow our team to avoid any problems with the general manager at
Paragon Pavilion and with the school. Each team member will work within their assigned roles
and complete their duties to accomplish everything that must be completed prior to the event.

Realistic:

The above action steps are doable and manageable. By following our business plan and
completing necessary steps in accordance to appropriate deadlines, we will be able to
successfully execute the trip. We may face some obstacles however, we have the ability to
overcome them through proper team work skills as well as following and reviewing our business
plan/feasibilities.

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Time Specific:

All permission slips and money should be handed in by Friday, December 21st, 2018. This
date gives us the ability to also hand in paperwork and money in time for it to be processed by
the school in a timely manner. General school trip and bus paperwork is to be turned in by
January 14th 2019. As discussed with the general manager at Paragon Pavilion, the money is to
be given to him on the day of the trip. It is important to meet each of the according deadlines so
that the money in its check-form and ready on the day of the trip. Further dates are estimated
down below.

c. Gantt Chart

Event timescale 9-Oct 2-Nov 20-Nov 7-Dec 14-Dec 23-Jan 1-Feb 4-Feb

Initial Meeting

Feasibility Study

Establishing Team Roles

Business Plan
Marketing
Provisional Bookings
Risk Assessments
Legal Documents
Confirm Bookings
Collect Monies
Parental Consent (if needed)

Itinerary for the Day (rough draft)

d. Marketing Plan
Properly advertising our trip will give us the ability to successfully escort a group of
approximately 30 students and faculty to the movie theater Paragon Pavilion. Our target market
consists of the Aice Psychology students from Palmetto Ridge High School. To reach our target
market, we will execute marketing strategies and skills that will persuade students to go attend
the trip.
To promote this trip, we will create field trip forms to pass out to the Aice Psychology classes
and any interested faculty. We will include the date, time, and any other important information
about the trip. Flyers will be posted on bulletin boards near the classroom and around the school
as well. We will also announce the trip information on the high school news to get the word out.
This is our primary marketing strategy as it is the most effective way to announce the trip across
to the school.

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These marketing strategies are best options because they are efficient ways to communicate
with our target market. Personally passing out field trip forms to the classes specifically, will
allow our group to answer any questions students may encounter and it also gives us the
opportunity to directly promote the trip. Posting flyers around the school will additionally allow
students and faculty to have a visual representation of the trip in order to ignite their interest
which may have a bigger impact than words will. Announcing the trip on the school news will
catch the attention of those who may have missed seeing the flyers or were absent the day we
went to the classrooms.
e. Risk Assessments
There are various risks that need to be taken note of when distributing this event; some risks
such as a flat tire. This would mean a major inconvenience in terms of causing possible injuries
as it may also lead to an accident. This can possibly create the need for medical attention such as
hospitalization. Nonetheless, according to Gibson Consulting Group Incorporated “the Collier
County School District is using 18 of the 20 best practices for transportation.” According to them
the district reinsures that in the event of an accident, staff members or their bus drivers, act
“promptly and appropriately” in accordance to the “Collier County School District’s
transportation department’s Driver and Attendant Handbook”.
Continuing on, Gibson Consulting Group Incorporated also mentioned that various situations
such as “inappropriate student behavior” can divert the bus driver’s attention from their
responsibility to drive their buses safely, to possibly resulting in an accident. This can also cause
injury to any participants on the bus. Therefore, my group and I have taken note of this and will
make sure the buses are consistently in a comfortable environment for the driver to drive in.
Aside of that, my group and I also researched the proper procedures that need to take place in the
event of an accident, a bus break down, etc. According to “The School Board of Collier County
Administrative Procedures” the following actions below need to take place in the event of severe
weather, an accident, a breakdown, and/or any student becoming “unruly” or “two or more
students become involved in a fight or create a disturbance”:
“Evacuation of Bus

The following procedures are to be followed when evacuating the school bus.
A. Stop bus, if not already stopped, off the road and out of the mainstream of traffic, if
possible.
B. Put on emergency flasher lights and immediately issue orders as to which exit is to be
used.
C. Maintain calm and direct students to "walk - not run", not to take books, lunch boxes,
etc., and to be careful when disembarking.
D. Send someone or call for help after making sure that all students are evacuated.
E. Form students into a group at least 100 feet from the bus and as far away from traffic as
feasible.
F. Check bus list to ensure all students are accounted for and are in good condition.
G. Emergency evacuation of disabled students may require modification of the above
procedures.
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Evacuation Drills

The Transportation Supervisor shall organize and conduct, in accordance with F.A.C. 6A-3, two
(2) emergency exit drills for all students who ride school buses to and from school.
A. All drills shall be arranged and scheduled by the Transportation Supervisor in
cooperation with the Transportation Operations and Safety Managers with building
principals. School bus drivers will conduct the drill sessions.
B. Drills shall be held on school property.
C. The driver shall stay in the bus during evacuation drills. The parking brake must be set,
ignition turned off, and automatic transmission in neutral.
D. Children shall not take lunch boxes, books, etc., when they leave the bus.
E. Students shall assemble at a distance of at least 100 feet from the bus in an "emergency
drill" and remain there until given further directions.
F. The driver shall report to the Transportation Supervisor that a drill has been conducted.
Accidents
A. In the event of an accident involving the bus, the bus driver shall:
1. evaluate the need for medical assistance;
2. if necessary, evacuate the students to a safe area away from the scene of the
accident;
3. notify the dispatcher on duty during normal or supervisor on call during after hours
who will notify law enforcement and the school principal. The school principal
will notify the parents.
B. The Transportation Supervisor shall collect the data concerning the accident and notify
the parents. The Transportation Supervisor may arrange for another bus to transport the
students.
Railroad Crossings
Before crossing a railroad track at grade, the driver shall:
A. stop the vehicle within fifty (50) feet but not less than fifteen (15) feet from the nearest
rail;
B. activate hazard warning lights, turn off all interior switches including fans, heaters, and
radios;
C. open passenger door and driver-side window and, while stopped, listen and look in both
directions along the track for an approaching train or signals indicating a train
approach;
D. Proceed only after ascertaining that no train is approaching and using a gear that does
not require changing gears while crossing the tracks.

The driver does not have to follow the above procedure if it is per the DOE Bus Driver
Curriculum and/or there is a police officer or traffic control signal directing the traffic to
proceed.

Bus Breakdown

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In the event of a bus breakdown, the bus driver shall:
A. move the bus off the roadway, if possible;
B. notify the dispatch office supervisor on call, who shall arrange for another bus to
transport the students;
C. evacuate the students to a safe area, if necessary;
D. stay close to the scene until assistance arrives;
E. assist in transferring students to the backup bus;
F. arrange, together with the Transportation Supervisor and fleet management to have the
bus towed/repaired.

SEVERE WEATHER
A. In lightning, hail, wind less than thirty-five (35) miles per hour, or heavy rain, drive
with care as long as visibility is sufficient for safe operation.
B. Be aware of hydroplaning. The danger is greatest when rain first starts – oil on the
roadway gets slicker in the first minutes of rainfall.
C. Be aware of debris in the roadway and never drive across downed power lines.
D. In extreme weather such as heavy lightening, large hail, or freezing rain, attempt to
drop off students at the safest possible location (this may mean keeping a child on the
bus). Notify dispatcher of any changes if children are not dropped off at their usual
stops.
Tornado
In the event of a tornado sighting or warning, the bus driver shall:
A. contact the dispatch office;
B. pull the bus off the roadway;
C. evacuate the bus if shelter is available;
D. bring the first aid kit;
E. take students to the nearest building, if possible;
F. if in the open, take the students to a ditch, ravine, or embankment which is at least 200
feet from the bus;
G. instruct students to lie down on their knees with their hands clasped behind their heads;
H. once the danger is past, assess students for any needed medical attention;
I. contact the dispatch office and supervisor on call as soon as possible.

Inclement Weather

Whenever the weather forecast indicates inclement weather approaching, the Transportation
Supervisor is to inspect the condition of the roads and advise the Operations Manager and
Director. If the forecast relates to the current school day, s/he should notify the Superintendent in
sufficient time so students can be transported home before road conditions would make such
transportation hazardous. If the forecast relates to the next school day, the Transportation

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Director is to make his/her recommendation to the Superintendent prior to 5:00 AM. The
recommendation should be based on both personal observation of the roads and discussion with
the Highway Department and/or the State Highway Patrol or Sheriff.

If transportation is cancelled, bus drivers will be notified by means of the telephone chain and
parents by means of the radio and TV stations.

Dangerous and Illegal Weapons

The safety of students and staff is of paramount importance and control of dangerous and/or
illegal weapons is a particularly sensitive and critical responsibility. No weapon or other device
that poses a danger to anyone in the vehicle shall be permitted. If a staff member discovers such
a weapon or device, s/he should take the following actions:
A. Radio for help immediately and if possible use the Quick Reference Guide located on
the driver side visor.
B. Isolate the student, if possible, and if necessary, evacuate the bus.
C. Avoid attempts to disarm the student unless the situation appears to be life-threatening.

Quelling a Disturbance

If, during a bus trip, any student becomes unruly or two (2) or more students become involved in
a fight or create a disturbance, the driver should proceed as follows:
A. Stop the bus and command the students to stop the disturbance and sit properly in their
seats.
B. Do not attempt to use physical force to quell the disturbance or dispossess students of
any weapon or threatening object unless assured that such action is likely to be
successful and not endanger the other students or the driver.
C. If the students do not obey, drive the bus to a safe area while notifying the
transportation office of the disturbance and request assistance.
D. If the disturbance is or may be jeopardizing to the safety and well-being of the other
students, evacuate all uninvolved students from the bus using the standard evacuation
procedure.
E. Do not, under any circumstances, discharge an unruly student from the bus other than at
his/her regular bus stop, a law enforcement agency, or a District school, and only then,
if an official at that location takes custody of the student(s).
F. Make a full report of the disturbance to the Transportation Supervisor upon completion
of the trip.”

f. Evaluation Methods

i. Customer Feedback
Our evaluation methods consisted of the exit slips, educational value worksheets and
witness statements from participants.

See sections 2.b.ii. and 2.c.i. – 2.c.vi. for exit slips and witness statements.

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5. Preparing for the Event

a. Documentation

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Meeting With Scott Notes

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b. Marketing Materials

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c. Records
All records of documentation include but are not limited to: marketing tools, trip request forms,
permission slips, event information forms, financial recording documents, payment request
forms, etc. All this paperwork is located and specified in the Evidence Section of this portfolio:
8. Evidence, section b.

d. Itinerary
Entire Day (Estimated)

Time Activity
9:00 a.m. Departure
9:45-9:55 a.m. Arrive to Paragon Theaters

9:50 a.m. Students will be handed a pre-paid meal of

chicken tenders, French fries, and a beverage
then they’ll find their seats. They will eat
during the movie
10:00 a.m. Movie showing
12:20 p.m. Movie ends

12:20 p.m. Students will have 10 minutes to use the

bathroom

12:30 p.m. Departure from Paragon Theaters

1:30-1:40 Arrive to Palmetto Ridge High School

6. Success of the Event

a. Achievement of Original Aims

In order to properly evaluate the success of the trip it is important to consider the previously
mentioned objectives in order to determine whether or not they were met. Based on the exit slips
we handed out on the bus on our way back to the school, it is safe to assume that the far majority
of students had fun on this trip. With that, due to the proper research we were able to avoid
mentioned risks and as a result none occurred. Through proper communication between the
participants and us the group members, they were all well informed of all the rules and
regulations therefore we were also able to avoid anyone breaking any rules. Based on the
feedback from what the student’s took notes on they did seem to be able to analyze the
psychological incidences within the movie. They were also able to differentiate between fiction
and non-fiction occurrences.

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b. Business Plan Effectiveness

In terms of the business plan, it turned out to be really effective. Due to all the research I
conducted I had the opportunity to be really knowledgeable in all the factors that came into play.
For example, conducting research prior to our meeting with the theater’s manager gave me the
opportunity to negotiate prices and other variables smoothly. The business plan only partially
turned out to be ineffective not because I didn’t have enough information but I feel as if I put too
much. For instance, the specific team roles and responsibilities did not necessarily contribute to
the execution of the trip, the group and I stayed within our roles however we primarily assisted
each other using all of the roles throughout the majority of the process.
c. Effectiveness of Materials and Resources
Aside of that, all materials used as well as resources were effective for the success of the
event. Primarily our marketing materials and resources are what really helped with the success of
the event. In fact, once we put our event on the school news we ended up escorting a total of 51
students where our original goal was 30. This as a result helped our situation such as we were
able to lower the price of the tickets and even make a small profit of $18. Other materials and
resources that were effective were the poster that I made with house supplies, as well as the
flyers we made and posted around the school.
d. Recommendations and Improvement
As for future improvement I suggest we learn to cooperate with each other more. Throughout
this experience there were a lot of times where we didn’t necessarily understand each other well
and that therefore resulted in constant disputes, specifically between Sophia and I. She is a
sensitive person and I am not and so due to our very different personalities and characters it was
really difficult for us to cooperate and communicate effectively. This caused for various
roadblocks in terms of the success of our event. Some recommendations I give are to think more
open mindedly when dealing with others who are not you; in the long run working together will
only better the situation and cause the event to result in more success.

7. Self-Evaluation

a. Communication Skills

In terms of my communication skills I have to say they have developed vastly due to this trip.
At the very beginning I was very blunt and liked to get the point across quick and easy.
However, in doing so some may consider it to be rude or disrespectful. Others feel it to be
demanding etc. Nonetheless through the execution of this trip I had to learn to communicate
more politely and take the extra time to say those extra words, in doing so I was able to
effectively communicate with according representatives and create a pleasing result.

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An example of this is when I emailed “Coach Dillon” the psychology instructor. I asked for
him to send me a list of names of the students who were interested in our psychology trip.
Nonetheless, he forwarded the email to my Aice Travel and Tourism instructor with a response
that consisted of three dots, “…”. This resulted in him not being very enthusiastic about
promoting our trip; instead he used it as a form of humor and therefore causing students to lose
interest in the trip. To fix the issue all we did was expand our marketing strategies and it was
fixed, however the point is maybe if I would have been a little clearer with my communication
skills that incident could have been avoided.

b. Problem Solving Skills

With thorough planning I was able to avoid the only major incident we really had. When I
planned the itinerary with Sophia, we made it so that we had an extra 15 minutes of lee way
when leaving the school in case of incidents like the buses arriving late, participants arriving late,
traffic, etc. Therefore because of this when the buses arrived almost 20 minutes late we were able
to still make it to the movie just on time.
Another minor encounter we faced was that when we arrived to the theater the meals were not
all completed. Therefore Celeste and I went to the back and assisted the staff members with
packaging the rest of the meals. Other than that we really did not encounter any other problems.

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8. Evidence:

a. Photographs

^ Students entering the theater. (One of

the other group members and I were
^ On our way to theater already inside, while the other two walked
them in)

< We finished setting up.

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Students picking up their meals and beverages

Movie is about to begin

Group photo taken at the end of the movie

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➢ Group Meeting for

evaluation

Selling tickets and

advertising our event during
school’s lunch hour in the
school’s court yard >

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Friday, January 18th 2019

Trip Meeting in the school’s auditorium

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Screenshots from our Research

< The Projector was too expensive

The Roller-Skating Rink didn’t

open until January 1st, 2019 and
regardless they were unsure of that
date during the time we were
discussing which event we will
execute. >

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b. Research

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c. Records

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End of Trip Survey

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5. Bibliography

▪ http://www.oppaga.state.fl.us/reports/pdf/bfmpcollierch9_2003.pdf

▪ http://www.neola.com/collier-fl/search/AP/ap8605.htm

▪ https://www.google.com/search?ei=B_OiXKy0L4_c5gLZvaPYCA&q=how+much+are+
silverspot+tickets&oq=how+much+are+silverspot+tickets&gs_l=psy-
ab.3..0j0i8i30l2.1886.4903..5176...0.0..0.473.2672.3j8j1j2j1......0....1..gws-
wiz.......0i71j35i304i39j0i13j0i13i30j0i13i5i30j0i8i13i30j35i39j0i20i263j0i7i30j0i67j0i3
0j0i8i7i30.nOC8hU_3V9o

▪ http://www.silverspot.net/ticketing/faq--.aspx

▪ https://funflicks.com/backyard-screen-rental

▪ https://www.facebook.com/WINKNewsTV/posts/-school-is-out-and-spinz-is-open-after-
being-closed-for-almost-a-year-due-to-hur/10156882065744161/

▪ https://www.mindtools.com/pages/article/newLDR_83.htm

▪ Aice Travel and Tourism Cambridge Text Book

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