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22 views

OB Essay

Uploaded by

pprettyboi114
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Resilience at workplace

Resilience is the ability to adapt and cope successfully with changing life circumstances, especially in
face of difficulties. It is “….mental, emotional, and behavioral flexibility and adjustment to external
and internal demands.” (APA dictionary)

In positive psychology, resiliency is defined as “a class of phenomena characterized by patterns of


positive adaptation in the context of significant adversity or risk.” Research by Ann Masten et al suggests
that resiliency has been found to be influenced and developed by three types of factors: assets, risks,
and adaptational processes. Assets help to develop resiliency when we nurture and work on them e.g
education, training, developing social relations, improving the quality of resources an individual has to
draw and rely upon. Risk factors can be managed through appropriate physical and psychological health
care. Adaptational processes can be improved by developing self-efficacy, hope, and optimism, as well
as by learning effective coping, stress management, problem solving, and goal-setting strategies and
practical techniques. According to Youssef and Luthans (2007) when in adverse conditions, resilience
allows individuals to recognize and acknowledge the impact of the event, and put in time, energy and
resources required to reach an equilibrium state. Further, resilience also allows the individual to use
setbacks as ‘springboards’ (Youssef and Luthans 2007, 780), or opportunities to grow beyond the
equilibrium point.

Various personal attributes determine how resilient an individual is – Physical and mental health status,
social skills, self-awareness, optimism, sense of humor are some of them. However, negative events
occurring in one’s environment either in present or have occurred in past can affect an individual’s
coping abilities and naturally, their resilience. Abuse, neglect, family dysfunction, war, natural disasters,
etc are some such events. Rees et al’s workforce resilience model assumes that at some point an
individual experiences workplace stressors (chronic or acute) and the 4 factors of Neuroticism,
mindfulness, self-efficacy and coping impact an individual’s psychological adjustment.

Resilience of employees in various workplace settings

A survey study with healthcare workers in UK showed that gender had a significant impact on resilience,
with women scoring higher than men. Employees working longer shifts also had higher resilience.

References:

https://dictionary.apa.org/resilience
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3181637/

https://www.frontiersin.org/articles/10.3389/fpsyg.2015.00073/full

https://journals.sagepub.com/doi/10.1177/0149206307305562

https://link.springer.com/article/10.1186/s12995-015-0061-x

https://www.tandfonline.com/doi/full/10.2147/JMDH.S276655

https://www.mdpi.com/2071-1050/13/13/7096

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