IELTS Intensive Course By Trang Vu

PART 2+3 SPEAKING TOPICS

(Jan - Apr 2019)

Theme: Events
1. Describe a time you complained about 1. How important is customer service to you?
something and the action was easily
taken/you were happy with the result
2. What can companies do to improve their customer service?
You should say:
 What this complaint was
 Why you made a complaint 3. Why do you think employees sometimes don’t provide good customer
 When and where you made this service?
complaint
 How you felt about the result
4. Do you think people should always complain?

5. Do you think that some people complain a lot?

6. Do you think younger people complain a lot compared to older

people? Why?

7. What do you think that people should complain?

2. Describe a time when you received a 1. What is poor customer service?

bad service.
You should say:
2. Do you receive bad service often?
 where you received
 when it happened
 what happened 3. What should people do about it?
 and explain why the service was
bad.
4. Do you think facilities are important for a service of restaurant?

5. Why do you think some people choose to be quiet and walk away after

receiving bad service?

3. Describe an occasion when someone 1. What is considered a lie?

didn’t tell you the truth.
You should say:
2. Do people lie on daily basis? Why?
 how the situation was
 who was involved
 how you found the person the
person didn't tell you the truth

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 how you felt after it 3. What situations do you lie a little?

4. What are consequences of telling lie?

5. Why is honesty important for kids?

6. What is the importance of teaching children to be honest?

7. Tell me a situation when someone is lie but it didn’t hurt anyone.

4. Describe a time when you taught 1. Do you prefer teaching by showing or by telling?
something to someone.
You should say:
 what you taught him/her 2. Do you think children should develop skills for teamwork?
 when it was
 how long it was for
 and explain how you felt about it 3. Which skills need long term training?

4. Why do you think some people like doing new things?

5. What problems can people have when they try new activities for the
first time?

6. Do you think it’s best to do new things on your own or with other
people? Why?

7. What kinds of things do children learn to do when they are very

young? How important are these things?

8. Do you think children and adults learn to do new things in the same
way? How is their learning style different?

5. Describe a party that you joined 1. What types of party do people have?
You should say:
 When it took place
 Where it was
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 Whose party it was 2. Do people spend a lot of money on these parties in your country?
 What you did there
 How you felt about the party
3. Why do some people like the party while others hate it?

4. Why is family party important?

5. What is most valuable festival in your country?

6. What activities and performances you can see in that festival?

7. How does the festival effect tourism industry in your country?

6. Describe a time that you changed you 1. What are some common reasons when people need to change plans?
mind or plan
You should say:
2. How would you tell your friends you must change your plans?
When this happened
What made you change the plan
What the new plan was 3. Do you think people can still do their tasks if they don't plan them?
How you felt about the change

4. What are some possible advantages of using time management app

for your phone to help you plan your time?

5. Do people generally like change?

6. Who is more prone to change: younger or older people? Why?

7. Do children adjust to changes more easily than adults? Why do you

think that is so?

8. Which is better, sudden or gradual change? Why?

7. Describe a time that a piece of 1. What are the common home appliances that people use these days?
equipment of yours was broken
You should say:
2. Do you think modern technology makes people lazier?
 What the equipment was
 What was the problem
 When and how you got it repaired
 How you felt about it

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3. What can people do to protect their equipment from technical

problems?

4. When an electronic item of yours does not work, would you repair it or

buy a new one?

5. Are you good at handling problems on your own?

8. Describe a time you borrowed 1. Why do some people borrow things instead of buying them?
something from your friends or family
You should say:
2. What would you do if people don’t return the money the borrowed
What you borrowed
When you borrowed it
Whom you borrowed from from you?

3. Do you often borrow things in your daily life?

4. What things you usually borrow from your neighbours?

5. How you like when some people borrow money from others?

6. What kind of problems are associated with borrowing things?

7. What is your opinion about the phenomenon of borrowing in

society?

9. Describe a time that you looked for 1. What are the differences between getting information from library
information from the internet and getting information from newspaper?
You should say:
When you did that 2. In what way can people get information these days?
What information you searched
How you felt about it
3. Which websites are popular among your generation?

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4. Is using the Internet a social or solitary activity?

5. How has the Internet changed social behavior?

6. Should companies check job applicants’ online profiles?

7. What will be the next big development online?

10. Describe a time when you received 1. Is it important to teach children how to manage their pocket money?
money as a present
You should say:
2. What do you think of the saying love of money is the root of all evils?
 Who gave it
 When you received it
 What you did with it 3. In your country, do parents give children money for doing housework?
 How you felt about it

4. What kinds of occasions require people to send money as gifts?

5. Should we let children decide to buy everything they want with money

which they saved?

6. Is cash widely used or cards used in your country?

7. Do you think credit cards will take over cash completely in future?

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