Case Study Wheel & Axle Plant Durgapur
Case Study Wheel & Axle Plant Durgapur
Abstract
Wheel & Axle Plant at Durgapur Steel Plant, a unit of state owned steel giant SAIL, was
commissioned in 1961-62 to produce forged and machined railway wheels for locomotives,
coaches and wagons of Indian Railways with an annual capacity of 90,000 nos. wheels & 45,000
nos. axles. During Modernization of Durgapur Steel Plant in 1992-93 Rated Capacity of W & A
Plant was revised to produce 50,000 OK wheel sets or 1,00,000 nos. wheels per annum, which is
equivalent to 42,000 T wheels and 16,000 T axles. But unfortunately, this unit of DSP could never
achieve the desired volume of production, neither with respect to its Rated capacity nor in terms of
APP fulfilment (i.e. Indian Railway’s annual order). Lot of corrective measures were taken by
Management including experts, but average rated capacity utilization remained around 60% or
even less. Later due to introduction of some new products and changes in process as per
requirement of Indian Railways, the Rated Capacity of Wheel & Axle Plant reduced to 70,000
finishing wheels per annum from its existing capacity of 1,00,000 wheels annually. Revised Rated
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capacity, however, also did not help much due to some constraints at CNC machine stage.
Compelled with the situation, DSP started partial outsourcing of machining activities for these
wheels in order to fulfil Railways orders. Outsourcing helped WAP increase in some volume but
not significantly. To improve the poor performance of W&A Plant with respect to its rated capacity
and increase the productivity of the shop, initially various technical & special studies had been
carried out to find out the reasons and remedial measures but that also didn’t yield desired result.
Therefore focus given on motivational aspect of human resource to explore the possibilities of
bringing the desired break through changes and turn around in this plant and HR initiated was
taken for re-designing the existing incentive scheme and its implementation to improve the
motivation level of human resource associated to Wheel & Axle Plant. A new motivational
Incentive Scheme has been designed and implemented after due discussion with shop floor
management and workers involving trade unions. Finally, this initiative brought the desired
turnaround in the W&A Plant and now W&A Plant is the Centre of Excellence in the Company.
Keywords:
Rated Capacity, Productivity, Turnaround, Wheel & Axle, Motivation.
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Introduction:
Wheel & Axle Plant is a special feature and pride unit of Durgapur Steel Plant (DSP). It has
been declared as the Centre of Excellence of DSP. The main customer of wheels and axles is
Indian Railways, although the wheel sets are exported to other countries. It is truly said that,
‘India Runs on DSP Wheels’. This plant was commissioned in 1961-62 to produce forged and
machined railway wheels for locomotives, coaches and wagons of Indian Railways with an
annual capacity of 90,000 nos. wheels & 45,000 nos. axles. The Wheel & Axle Plant has
undergone a massive modernisation in early ’90s. During Modernization of Durgapur Steel
Plant, W&A Plant was provided with few important facilities like new Band Saws, 63/12 MN
Forging Press, 20 MN Dishing Press, 15 nos. CNC machines, etc. and based on the same, it
was envisaged to produce 50,000 OK wheel-sets or 1,00,000 no. wheels per annum, which is
equivalent to 42,000 T Wheels and 16,000 T Axles.
Wheels are produced by pressing and rolling of wheel blocks while axles are produced by
forging of axle blooms. Subsequently both are heat treated and machined. For the ease of
production, wheel manufacturing section and axle manufacturing sections are located in two
different bays. Tested wheel and tested axles finally meet in assembly section. Indian Railways
takes both loose and assembled Wheels & Axles as per their requirement. A schematic process
flow diagram is shown below for better understanding.
Soaked
Dressed OK OK Blocks OK Rolled Wheel
63/12 MN
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Wheel Ingots Band Saw
Blocks Furnace Wheel Furnace 20 MN
Ingot Bay A Wheel Press Wheel Mill
B Dish Press
Specially & Punch
Cast Wheel
Ingot Steel Rejected Rejected Rejected
Melting Wheel Dished
Blocks Wheel
Shop Wheel
(SMS) FWT Sample
Rejected Rejected
Rejection
Wheel Wheel
MPI,
Offer to
Hardness Auto CNC Metallurgical Heat Stamping
RITES for
& Stamping Machining Testing Treatment Press
OK OK Metallurgical
Ultrasonic
Wheel Wheel OK Wheel Testing
Testing
Set Wheel
Rejected Wheel
Problem Statement:
Wheel & Axle Plant at Durgapur Steel Plant was commissioned in 1961-62 to produce forged
and machined railway wheels with an annual capacity of 90,000 nos. wheels & 45,000 nos.
axles. During Modernization of Durgapur Steel Plant in 1992-93, the rated capacity of W & A
Plant was revised to produce 50,000 OK wheel sets or 1,00,000 nos. wheels per annum, which
is equivalent to 42,000 T wheels and 16,000 T axles. But W&A Plant could never achieve the
desired volume of production, neither w.r.t it’s Rated capacity nor in terms of APP fulfilment
(i.e. Indian Railway’s annual order). Lot of corrective measures were taken by the management
including expert recommendations, but average rated capacity utilization remained around 60%
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or even less. Annual Railway’s order was also remained un-fulfilled in most of the time. Later
due to introduction of some new products and changes in process as per requirement of Indian
Railways, the Rated Capacity of Wheel & Axle Plant reduced to 70,000 finishing wheels per
annum from its existing capacity of 1,00,000 wheels annually which has also remained
unachieved. Since 1980s many studies were carried out earlier by various external & internal
agencies like MECON, TPE, RDCIS (SAIL), Industrial Engineering Department (DSP) and
RCL (DSP) etc. for improvement in achieving the Rated Capacity of W&A Plant but Rated
Capacity never could be attained. Our objective is to find out the exact reasons and explore the
solution of this complex problem.
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SMS. After necessary dressing of ingot (removal of fins etc. by gas cutting) these are cut
into small cylindrical pieces (called as block/cheese) by Band Saws at Mill Providing
Section of W&A Plant. Then the blocks are heated in rotary hearth furnace (Furnace A) for
6-8 hours to a temperature of around 13000C.The heated blocks are de-scaled and fed to
63/12 MN Press for forging & punching. After this, black wheels are treated in batch type
reheating furnace (Furnace B) to 11500C. The wheel is then rolled in a computerized wheel
mill, where wheels achieve proper profiles & dimension in step by step.
After rolling, the wheels are fed to a 20 MN Dishing Press, where the web profile is
achieved. The wheel is then fed to a marking press of 3 MN where Sl. No., Year and Cast
No. are stamped on the back rim.
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From process flow of Wheel and Axle production streams the difficulty levels, complicacy
and speciality can be assumed. As Axle production is much easier process than wheel
making process, our main focus is on Wheel Plant. Details of Wheel making process are
elaborated further below:
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But, quite some time, this important area is reported to be under-performing and has of-
late developed serious problems like:
Poor output
Low utilization of available time
Huge loss of operation time due to frequent break-downs of vital equipment
In the Mill Providing section of W&A Plant, an upstream unit of Wheel Forge, required
size blocks are cut from input ingots received from SMS. These blocks are than send to
entry door area of A- Furnace (rotary hearth type) through Roller table. The Rail Charger
picks up blocks one by one and places in A-Furnace. From discharge door, mobile charger
G2 takes the soaked blocks and places on the descaling platform. After descaling by
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shaking on platform, G1 picks the block &places on the anvil of 63/12MN Forging Press.
In the Forging Press the block is given the shape of wheel with punching hole at centre in
three stages. After completion of punching, the block is taken away by mobile charger G2
at Wheel Mill side for placing in B- Furnace. The whole operation has been shown in
schematic layout given below:
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Fig.5 Rolling of wheel in Wheel Mill and final wheel after forging
The rolled wheel is then taken by mobile charger M1 to put on Dishing Press for dishing.
Dished wheel is moved to Stamping press by M1 for stamping this is for identification of
the wheel and after stamping the finished forged wheel is placed on floor by M1. Mobile
charger, M2 moves these hot wheels to hot bed in stack of 2 wheels for air-cooling. These
wheels after preliminary cooling is then moved by crane 7 to heat treatment area. The
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entire operations at Wheel Mill area have been shown in the schematic diagram below:
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After getting final shape of wheel through Forging, Rolling & Dishing processes, it is then
subjected to heat treatment which includes quenching and tempering to give hard rim and
tough core. This prevents high internal stress during cooling and prevents warping of
wheels.
Flow of material in Heat Treatment section has been shown in above sketch of HT
area through arrow marks and various operations involved in it is explained in
sequence below:
i) Temporary stacking at Release Bed (RB): After dishing, red hot wheels are
placed on floor at Release Bed as stacks of two wheels for primary cooling
purposes.
ii) Temporary stacking at Hot Stacking Bed (HSB): These pairs of semi-hot
wheels are then transported to HSB by EOT crane (#7) holding one pair at a
time and stacked haphazardly at Stacking Bed near HT Furnace C1.
iii) Charging to HT furnaces: There are 4 rotary furnaces (C1, C2, C3 and C4)
for Heat Treatment, out of which 3 run at a time and other remains under
shutdown. For operational convenience, out of 3 running furnaces, two
extreme end furnaces are used for Rim Spraying and middle one is used for
Tempering. On cooling, depending upon vacancy in furnaces, Charging cars
put these wheels one at a time in any of two Rotary HT furnaces for heat
treating & soaking.
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iv) Rim Spraying: The heated & soaked wheel is than placed on Rim Spraying
Machine and quenched by cold water with specific time. There are 4 nos. Rim
Spraying machines usually two for each rotary furnace.
v) Tempering: Quenched wheels are then again heated up for Tempering in
Tempering Furnace (rotary furnace in the middle).
vi) Stacking for inspection: Tempered wheels are then cooled in air, transported
to stacking space and stacked as black wheel and offered for testing by RCL &
RITES.
After heat treatment, next comes the machining part, where rim face, boss face, rim
blending, condemning glove, chucking glove are machined by means of CNC machines.
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There are 15 no. CNC machines to do machining operation. At present outsourcing is
being done for machining of wheels along with in-house machining.
Finally, the wheels are subjected to various tests such as Ultrasonic Test, Magnetic Particle
Test and BHN which are certified by Railways own quality checking agency RITES.
RITES certified wheels are despatched to Railway either as loose wheels or making set
with RITES certified Axles. Rejected blocks/wheels at different stages are re-melted at
SMS for recycling.
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Fig.10 Tested OK loose wheel and assembled wheel sets ready for despatch
As safety of human is linked with quality of wheels, stringent quality control is done and
each & every wheel undergoes all sorts of quality test as mentioned above. If certain no. of
wheels fail quality test the entire batch of produced wheel is rejected by RITES. Rejection
of finished wheels due to failure in metallurgical tests, creates lot of frustration among
WAP employees as it consumed full efforts of employees.
The Challenge:
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As mentioned earlier, Wheel & Axle Plant at Durgapur Steel Plant, a unit of state owned
steel giant SAIL, was commissioned in 1961-62 to produce forged and machined railway
wheels for locomotives, coaches and wagons of Indian Railways with an annual capacity
of 90,000 nos. wheels & 45,000 nos. axles. During Modernization of Durgapur Steel Plant
in 1992-93, the rated capacity of W & A Plant was revised to produce 50,000 OK wheel
sets or 1,00,000 nos. wheels per annum, which is equivalent to 42,000 T wheels and
16,000 T axles.
Unfortunately, W&A Plant could never achieve the desired volume of production, neither
w.r.t it’s Rated capacity nor in terms of APP fulfilment (i.e. Indian Railway’s annual
order). Lot of corrective measures were taken by the management including expert
commendations, but average rated capacity utilization remained around 60% or even less.
Annual Railway’s order was also remained un-fulfilled in most of the time.
Later due to introduction of some new products and changes in process as per requirement
of Indian Railways, the Rated Capacity of Wheel & Axle Plant reduced to 70,000 finishing
wheels per annum from its existing capacity of 1,00,000 wheels annually.
The revised rated capacity, however, also did not help much as CNC machine operators at
finishing stage were not willing to machine the special Loco other than basic BG wheels
for fear of losing incentive. Compelled with the situation, DSP started outsourcing
machining of these wheels in order to fulfil Railways orders. Outsourcing helped WAP
increase in some volume but not significantly.
Methodology Adopted:
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Study at site, Data collection from site, discussion with concerned technicians & officials
and statistical analysis of data have been adopted as methodology to find out the solutions
of the complex problem.
Since 1980s many studies were carried out earlier by various external & internal agencies
like MECON, TPE, RDCIS (SAIL), Industrial Engineering Department (DSP) and
RCL(DSP) etc. for improvement in achieving the Rated Capacity of W&A Plant.
Since 2011-12, as an Industrial Engineer and leader of IED team, the author carried out
series of studies at W&A Plant at different sections like Mill Providing, Wheel Forge, Heat
Treatment, CNC Machines and Axle Plant to identify the reasons for poor performance
and recommended the remedial measures based on study observations & data analysis.
Some of the studies are mentioned below:
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Machine Shop
2012-13 1. Study on performance of band saws at Mill Providing section of W&A
Plant to find out the bottlenecks/ performance of Band Saws and
suggest measures for maximization of block productions.
2. Study on productivity improvement at heat Treatment area of WAP
Reviewing of manpower & identifying bottlenecks in achieving higher
productivity of Heat Treatment section of WAP.
3. Study on utilization of EOT cranes at WAP
2013-14 1. Study on Wheel Forge and Wheel Mill Operations
2014-15 1. Time Study to modify existing Multiplying Factor of EMU wheel
machined outside of DSP
2015-16 1. Study on Exploration of Developing Suitable Nomogram for accurate
cutting of wheel blocks to get desired weight by the Band saws at Mill
Providing Section of WAP
2016-17 1. Study on Circular Saw to find out Optimum Block Output of Circular
Saw
2017-18 1. Time Study to modify Multiplying Factor of BG wheel machined
internally for transition to Alt-12 variation from Alt-8 variation.
Since 2011-12, for carrying out above mentioned technical & special studies and
implementation of various study recommendations improvements in performance at
different areas of W&A Plant were observed. Growth in Finished Wheel production (in
physical nos.) since IED intervention in 2011 is shown below:
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7000
6408
5779
6000 5436
5241
5006 5087 5056
4906
5000 4518
4750 4680 4748
4621
4329 4352
4153
4010 4015
4000 3473 3554 3546
3712 3703 3664
3256
2846 2801 2903 2793
3000
2021
2000
1000
May' 12
Dec' 11
Jan' 12
Oct’13
Feb' 12
Mar' 12
Apr' 12
June' 12
Aug' 12
Dec' 12
Jan’13
Jan’14
Sept' 11
Dec’13
July' 12
Sept' 12
Oct' 11
Oct' 12
Nov' 11
Nov' 12
May’13
Aug’13
Nov’13
Mar’13
Jul’13
Apr’13
Jun’13
Feb’13
Sep’13
Feb’14
Fig.11 Finished Wheel production since IED intervention in 2011
Prior to 2011, the studies carried out by different agencies were mostly technical studies
through which various technical hiccups & disorders have been tried to be sorted out. But
still the desired result could not be achieved. Keeping in mind that thing, during the studies
carried out since 2011-12, instead of adopting its conventional and familiar shop floor time
and method study as was since 1980s, a holistic view of this complex problem was
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adopted along with the investigation of technical problems and time was spent in
interactions with all cross-sections of employees and thus discovered the ‘human factor’
responsible for the complex problem. It has been identified that, it is the motivation level
of employees which is the prominent prime cause of all disorders other than the technical
problems. The interesting findings of these studies are as follows:
The findings were classified under four basic `M’s involved in any production system –
Man, Machine, Material and Method, An Ishikawa diagram as given below was prepared
based on the information collected from various deliberations and statistics.
Fig.12 Cause & Effect diagram (Ishikawa diagram) for poor performance
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Man:
Role of men is most important in any production system. It is comparatively higher in
plants like Wheel & Axle Plant, where unlike other process plants, production is highly
dependent on individual efforts of MAN behind the machines like the process of block
cutting, wheel rolling, wheel machining, wheel transportation and even inspection. All
these jobs are highly labour intensive. And maximum problems observed to be from its
MANPOWER resources. Situation became so worse that even the Top Managers
considered W&A Plant as worthless, spoilt child and beyond repair.
Machine:
The line Managers opined `technical problems’ being the primary reasons. They blamed
poor condition of almost all the vital equipment in the wheel production line namely the
ageing Band Saws (fail to yield 300 nos. blocks per day), poor health of ‘A’ Furnace
(frequent break-down), obsolete electronic & hydraulic control system of 63 MN Forging
Press, un-suitable Heat Treatment furnaces (not designed to handle special higher diameter
wheels like DLW, EMU. S-Profile etc.), the old CNC machines (lost reliability in
precision machining) being responsible for low volume and low quality production. Shop
cannot improve unless proper up-gradation and replacement are taken up.
Method (Process):
WAP management expressed that practice of hot charging in HT furnaces was very useful
not only in quality consistency and, reduction in heating cycle time (by approx. 50%) but
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also helped increasing HT wheels output considerably. But due to shortage of manpower,
it had to be stopped, which has affected the output adversely.
Approach Adopted
Based on the above findings, the four `M’s were prioritized as under and it was also
realized that the delicate element, `MAN’ among them needs greater care, like handling
the fragile glass items.
It was also clear like `daylight’ that to regain the lost morale of WAP collective, the
existing motivational incentive scheme needs modification or revision.
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To deal with the remaining `M’s, various Process/Method Improvement Studies and Time
Studies at various production centres of WAP (as shown in Table-1) were carried out by
IED since 2011-12. Incidentally, these studies yielded good results. Thus, performance and
productivity of plant improved slightly but not at the desired level.
HR Initiative:
In the past, technical and special studies were carried out at WAP to improve its
productivity but the results were not as per expectation. It is, therefore, thought of to attack
the problem from motivational aspect of employees. A holistic view of this complex
problem has been taken up and more time was devoted in interacting with the cross-section
of employees in a structured manner rather than moving only around the technical aspects.
Finally, beyond above technical improvements, HR initiated had been taken for re-
designing the existing incentive scheme and its implementation to improve the
motivation level of human resource associated to Wheel & Axle Plant. Accordingly a
new motivational Incentive Scheme has been designed and implemented after due
discussion with shop floor management and workers involving trade unions. They
appreciated the effort and accepted the solution gladly. Motivation level of Wheel & Axle
Plant collectives raised in all time high and their involvement in work has been increased
at a level which couldn’t be seen earlier and their mind-set has changed drastically in
positive direction. This initiative brought the desired turnaround in the W&A Plant and
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now W&A Plant is the Centre of Excellence in the Company. This could happen only after
implementation of the new Incentive Scheme in W&A Plant and thereby boosting the
morale & motivation of collectives. Due to limited space, details of the Incentive Scheme
has not been discussed in this article but presented in a separate paper. Though the
production of W&A Plant is completely dependent on railway orders but still the
production trend has been found upward after implementation of new Incentive Scheme.
Month-wise finished wheel production after implementation of new Incentive Scheme is
shown below:
7000
6128
5799
6000 5705
5133
4904 4952
5000 4692
4531
4417 4468
4280 4227 4172
4085 3996 3908 3877 3968 4048 3981
3837 3791 3812
4000 3658 3643
3346
3221 3216
3063
2918
3000 2687
2000 1734
1000 774
525
0
Aug' 15
Aug' 16
Aug' 17
Sept' 15
Jan' 16
Mar' 16
May' 16
Sept' 16
Jan' 17
Mar' 17
May' 17
Sept' 17
Jan' 18
Mar' 18
Dec' 15
Dec' 16
Dec' 17
Oct' 15
Nov' 15
April' 16
June' 16
Oct' 16
Nov' 16
April' 17
June' 17
Oct' 17
Nov' 17
April' 18
Feb' 16
Feb' 17
Feb' 18
July' 15
July' 16
July' 17
Fig.13 Month-wise finished wheel production after implementation of new Incentive Scheme
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GLOSSARY
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FWT: Falling Weight Test
Fce. : Furnace
HSB: Hot Stacking Bed
HR : Human Resource
HT: Heat Treatment
IED: Industrial Engineering Department
MECON: Metallurgical & Engineering Consultants
MN: Mega Newton
MPI: Magnetic Particle Inspection
RCL: Research & Control Laboratory
RDCIS: Research & Development Centre for Iron & Steel
RITES: Rail India Technical & Economic Service
SAIL: Steel Authority of India Limited
SMS: Steel Melting Shop
UT: Ultrasonic Testing
WAP/W&A Plant: Wheel and Axle Plant
Reference:
1. Handbook of Industrial Engg. & Management by W. Grant Ireson &
Eugene L. Grant
2. A theory of Human Motivation by A.H. Maslow
3. Implementing Six Sigma by Forrest W. Breyfogle III
4. Principles of Quality Control by Jerry Bank
5. Statistical Process Control by Leonard A. Doty
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Acknowledgment:
1. Sri T.K.Dhali, GM I/c (P&A), DSP.
2. Sri S.S.Dey, DGM (IED), DSP.
3. Sri S.S. Ghosh, Ex-DGM I/C (IED), DSP.
*****
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