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Copyright Statement
© 2022 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.

Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.
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Preface
Thank you for choosing Tenda!

This user guide walks you through all functions on the Dual-Band Gigabit Wi-Fi 6 Router. All the
screenshots and product figures herein, unless otherwise specified, are taken from RX2 Pro.

The web UI of different models may differ. The web UI actually displayed shall prevail.

Conventions
The typographical elements that may be found in this document are defined as follows.

Item Presentation Example

Cascading menus > System > Live Users

Parameter and value Bold Set User Name to Tom.

Variable Italic Format: XX:XX:XX:XX:XX:XX

UI control Bold On the Policy page, click the OK button.

Message “” The “Success” message appears.

The symbols that may be found in this document are defined as follows.

Symbol Meaning

This format is used to highlight information of importance or special interest.

Ignoring this type of note may result in ineffective configuration, loss of data or
damage to device.

This format is used to highlight a procedure that will save time or resources.

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For more documents

If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.

The related documents are listed as below.

Document Description

It introduces the basic information of the device, including product overview,

Datasheet
selling points, and specifications.

It introduces how to set up the device quickly for internet access, the descriptions
Quick Installation Guide
of LED indicators, ports, and buttons, FAQ, statement information, and so on.

Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.

Global: (86) 755-27657180

(China Time Zone)

United States: 1-800-570-5892

(Toll Free: 7 x 24 hours) [email protected]
Hotline Email
Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm PST)

Hong Kong: 00852-81931998

https://www.tendacn.com/
Website

Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since the RX2 Pro/TX2 Pro was introduced.

Version Date Description

V1.0 2022-08-20 Original publication.

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Contents
1 Get to know your device ...................................................................................................... 1

1.1 Product overview .................................................................................................................... 2

1.2 Appearance ............................................................................................................................. 3

1.2.1 LED indicator .................................................................................................................. 3

1.2.2 Buttons and Ports ........................................................................................................... 4

1.2.3 Label ............................................................................................................................... 4

2 Quick setup ......................................................................................................................... 6

2.1 Connect the router.................................................................................................................. 7

2.2 Connect the router to the internet ......................................................................................... 8

3 Web UI .............................................................................................................................. 14

3.1 Log in to the web UI .............................................................................................................. 15

3.2 Log out of the web UI ........................................................................................................... 16

3.3 Change the language ............................................................................................................ 16

3.4 Web UI layout........................................................................................................................ 17

4 Network status .................................................................................................................. 18

4.1 Network status ...................................................................................................................... 19

4.2 Network topology ................................................................................................................. 20

4.2.1 Basic router information .............................................................................................. 20

4.2.2 One-click optimization.................................................................................................. 23

4.2.3 Reboot the router......................................................................................................... 23

4.2.4 Turn on/off the indicator .............................................................................................. 24

5 Internet settings ................................................................................................................ 25

5.1 Overview ............................................................................................................................... 26

5.2 Access the internet with a PPPoE account............................................................................ 29

5.3 Access the internet through a dynamic IP address............................................................... 31

5.4 Access the internet with a set of static IP address information ........................................... 33

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5.5 Set up dual access connection .............................................................................................. 35

6 Wi-Fi Settings .................................................................................................................... 36

6.1 Basic settings ......................................................................................................................... 37

6.2 Unify the 2.4 GHz and 5 GHz Wi-Fi networks ....................................................................... 39

6.3 Separate the 2.4 GHz and 5 GHz Wi-Fi networks ................................................................. 40

7 Client management ........................................................................................................... 41

7.1 View client information......................................................................................................... 42

7.2 Change a client name ............................................................................................................ 44

7.3 Add a client to the blacklist ................................................................................................... 45

7.4 Remove a client from the blacklist........................................................................................ 46

7.5 Delete an offline client .......................................................................................................... 47

8 Parental control ................................................................................................................. 48

8.1 Create a parental control rule ............................................................................................... 49

8.1.1 Add a parental control rule .......................................................................................... 49

8.1.2 Example of adding parental control rules .................................................................... 51

8.2 Other operations on the parental control rules ................................................................... 54

9 More ................................................................................................................................. 55

9.1 Overall router information .................................................................................................... 56

9.1.1 Basic information ......................................................................................................... 56

9.1.2 WAN port information .................................................................................................. 57

9.1.3 LAN information ........................................................................................................... 58

9.1.4 IPv6 status .................................................................................................................... 59

9.2 Guest Wi-Fi............................................................................................................................ 60

9.2.1 Overview ...................................................................................................................... 60

9.2.2 Example of configuring the guest network .................................................................. 61

9.3 Working mode....................................................................................................................... 63

9.3.1 Router mode................................................................................................................. 64

9.3.2 AP mode ....................................................................................................................... 65

9.3.3 Client+AP mode ............................................................................................................ 68

9.4 IPv6........................................................................................................................................ 71

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9.4.1 DHCPv6 ......................................................................................................................... 71

9.4.2 PPPoEv6 ........................................................................................................................ 73

9.4.3 Static IPv6 address........................................................................................................ 74

9.5 Smart power saving .............................................................................................................. 76

9.6 Advanced Wi-Fi settings........................................................................................................ 77

9.6.1 Channel & bandwidth .................................................................................................. 77

9.6.2 WPS .............................................................................................................................. 79

9.7 Network settings ................................................................................................................... 82

9.7.1 LAN Settings ................................................................................................................. 82

9.7.2 IPTV............................................................................................................................... 85

9.7.3 WAN parameters .......................................................................................................... 89

9.8 Other advanced settings ....................................................................................................... 90

9.8.1 App remote management ............................................................................................ 90

9.8.2 MAC address filter ........................................................................................................ 91

9.8.3 Firewall ......................................................................................................................... 93

9.8.4 DMZ host ...................................................................................................................... 95

9.8.5 Remote web management ........................................................................................... 99

9.8.6 Static routing .............................................................................................................. 102

9.8.7 DDNS .......................................................................................................................... 106

9.8.8 UPnP ........................................................................................................................... 110

9.8.9 Port mapping .............................................................................................................. 111

9.9 System settings ................................................................................................................... 113

9.9.1 Login password ........................................................................................................... 113

9.9.2 System time ................................................................................................................ 114

9.9.3 Firmware upgrade ...................................................................................................... 115

9.9.4 Backup & restore ........................................................................................................ 117

9.9.5 Auto system maintenance .......................................................................................... 120

9.9.6 System log .................................................................................................................. 121

10 FAQ ................................................................................................................................. 123

10.1 Failed to access the web UI............................................................................................... 123

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10.2 Internet detection failed upon the first setup .................................................................. 123

10.3 Failed to find or connect my wireless network ................................................................. 124

10.4 Forgot my password .......................................................................................................... 124

Appendixes ............................................................................................................................ 125

A.1 Factory settings................................................................................................................... 125

A.2 Acronyms and Abbreviations .............................................................................................. 127

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1 Get to know your device

This chapter introduces the product in the following sections:
⚫ Product overview
⚫ Appearance

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1.1 Product overview

The dual band gigabit Wi-Fi 6 router adopts the Wi-Fi 6 (802.11ax) standard on 5 GHz bandwidth,
bringing a fast Wi-Fi 6 network with low latency. Equipped with 5 external 6dBi antennas and a
high-performance signal enhancement module, the router features high-quality signal
transmission and reception sensitivity. It incorporates MU-MIMO and OFDMA technologies,
allowing you to connect multiple devices simultaneously without lag.

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1.2 Appearance
1.2.1 LED indicator

This product has only one LED indicator. Its behavior varies in different stages, as described in the
following table.

Scenario Status Description

Startup Solid green Starting up

Solid green Connected to the internet

Blinking green slowly Not configured and not connected to the internet

Internet connection
Blinking red slowly Configured but internet connection failed

Configured but no Ethernet cable is connected to the

Blinking orange slowly
WAN port

Pending for or performing WPS negotiation (valid

WPS Blinking green quickly
within 2 minutes)

Ethernet cable Blinking green quickly for Device connected to or disconnected from an Ethernet
connection 3 seconds port of the router

PPPoE user name and Blinking green quickly for

PPPoE user name and password imported successfully
password importing 8 seconds

Resetting Blinking orange quickly Resetting

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1.2.2 Buttons and Ports

The following table describes the functions of the buttons and ports on the back of product.

Jack/Port/Button Description

Gigabit LAN/IPTV port.

IPTV/3 It is a LAN port by default. When the IPTV function is enabled, it can only serve as an
IPTV port to connect to a set-top box.

Gigabit LAN port.

1, 2
Used to connect to such devices as computers, switches and game machines.

Gigabit WAN port.

WAN
Used to connect to a modem or the Ethernet jack for internet access.

Used to start the WPS negotiation process, or to reset the router.

⚫ WPS: Through the WPS negotiation, you can connect to the Wi-Fi network of the
router without entering the password.
Method: Press the button, and the LED indicator blinks green fast. Within 2 minutes,
WPS/RST
enable the WPS function of the other WPS-supported device to establish a WPS
connection.
⚫ Reset: When the router is working normally, hold the button down for about 8
seconds, and then release it when the LED indicator blinks orange fast. The router is
reset.

POWER Power jack.

1.2.3 Label
The bottom label shows such information of the device as the login IP address, MAC address, serial
number, SSID, and password of the device. The following is an example of what the label might
look like:

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Model: Specifies the device model.

IP Address: Specifies the default address used to log in to the web UI of the device.

Input: Specifies the power of the device.

FCC ID: Specifies the Federal Communications Commission Identification number of the device.

MAC: Specifies the MAC address of the LAN port of the device.
Serial No.: Specifies the serial number required if you need technical assistance to repair your
device.

SSID: Specifies the default Wi-Fi name of the device.

Pin No.: Specifies the PIN code of the device.

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2 Quick setup
This chapter describes how to connect the devices and enable internet access through the quick
setup wizard. It contains the following sections:
⚫ Connect the router
⚫ Connect the router to the internet

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2.1 Connect the router

If you use a modem for internet access, power off the modem first before connecting the WAN port of
the router to the LAN port of your modem and power it on after the connection.

Step 1 Power on the router.

Step 2 Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack
using an Ethernet cable.
Step 3 Connect your wireless client such as a smartphone to the Wi-Fi network of the router, or
use an Ethernet cable to connect the computer to the 1, 2 or IPTV/3 port of the router.

The default Wi-Fi name can be found on the bottom label of the device.
Modem

Wireless client (such

as smartphone)

Or

WAN port
Or
Ethernet cable

Computer Router

---End

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2.2 Connect the router to the internet

After connecting your router, you can complete quick setup for internet access by following the
instructions on the web UI wizard. This wizard only occurs upon your first setup.

To connect your router to the internet through the quick setup wizard:
Step 1 Start a browser on the computer and enter tendawifi.com in the address bar to access
the web UI.

Step 2 Click Start Now.

If your internet connection is normal, the following page is displayed and you can
continue the setup in Step 3.

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If your internet connection is abnormal, the following page is displayed. Rectify the fault
as instructed on the page, and click Detect Again.

Step 3 Set ISP Type, Internet Connection Type and other parameters as required. Then, click
Next.

You can click Import PPPoE user name and password from your original router to see how to import
PPPoE user name and password from your original router. After you import your PPPoE user name and
password into the router, ISP Type, Internet Connection Type, PPPoE Username and PPPoE Password
will be set automatically.

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The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Specifies the type of your ISP, such as Normal, Russia, Unifi, Maxis, Celcom, Digi and
Manual. Parameters required for each option may differ.
Refer to the following to choose your connection type:
⚫ Normal, Unifi, Maxis, Celcom and Digi: Select these options when your ISP provides
no setup information, except for the PPPoE user name and password, or static IP
ISP Type address information.
⚫ Russia: Select this option when your ISP provides dual access information, such as
PPTP, L2TP connection information.
⚫ Manual: Select this option when your ISP provides VLAN ID information, besides the
PPPoE user name and account, or static IP address.
If you are still not sure, contact your ISP for reference.

Specifies how your router connects to the internet, including:

⚫ PPPoE, Russia PPPoE: Select this type if you access the internet using the PPPoE
account and PPPoE password. Russia PPPoE is available only when you set ISP Type
to Russia.
Internet Connection
⚫ Dynamic IP: Select this type if you can access the internet by simply plugging in an
Type
Ethernet cable.
⚫ Static IP: Select this type if you want to access the internet using fixed IP
information.
⚫ Russia PPTP, Russia L2TP: These types are available when ISP Type is set to Russia.

PPPoE Username When the internet connection type is PPPoE, you need to enter the user name and

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Parameter Description
password provided by your ISP to access the internet.
PPPoE Password

IP Address

Subnet Mask When the internet connection type is static IP, you need to enter the fixed IP address
information provided by your ISP.
Default gateway

Primary DNS If your ISP provides only one DNS server, you can leave Secondary DNS blank.

Secondary DNS

When you set ISP Type to Russia, this parameter is required.

Address Type It specifies the method for obtaining IP address information to access the “local”
network, where the internal resources of the ISP are located.

This parameter is required only when ISP Type is set to Russia. It specifies how the
WAN port DNS address is obtained, which is Auto by default.
DNS Settings ⚫ Auto: The router obtains a DNS server address from the DHCP server of the
upstream network automatically.
⚫ Manual: The DNS server address is configured manually.

Server IP
Address/Domain
Name These parameters are used for setting up internet access in the dual access network
environment. When you set ISP Type to Russia and Internet Connection Type to
User Name Russia PPTP or Russia L2TP, these parameters are required.

Password

When you set ISP Type to Maxis, Celcom or Digi, this parameter is required.
It specifies the ISP area, including:

Area ⚫ Maxis: Maxis and Maxis-Special

⚫ Celecom: Celcom West(BIZ), Celcom West(HOME), Celcom East(BIZ) and Celcom
East(HOME)
⚫ Digi: Digi-TM, Digi, Digi-CT Sabah and Digi-TNB

Internet VLAN ID When you select Manual for ISP Type, you can configure these parameters.

IPTV VLAN ID Internet VLAN ID is required, while IPTV VLAN ID is optional. Blank VLAN ID indicates
that the IPTV function is disabled.

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Step 4 Set parameters as required, and click Next.

 If you do not want to use a password, select Not encrypted. In this case, any client can access the
network without a password. This option is not recommended as it leads to low network security.
 To use the same password for Wi-Fi access and web UI login, keep Set WiFi password to router
login password selected, which is the default setting.
 To use different passwords for Wi-Fi access and web UI login, deselect Set WiFi password to
router login password, and set Wi-Fi Name and WiFi Password for Wi-Fi login and Login
Password and Confirm Password for web UI login.

Step 5 If the following information is displayed, the quick setup for internet access is finished.
Click Complete.

---End

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Now you can access the internet with:

 Wired devices: Connect to the LAN ports of your router
 Wireless devices: Connect to your Wi-Fi network using the Wi-Fi name and password you set

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3 Web UI
This chapter introduces basic information of the web UI in the following sections:
⚫ Log in to the web UI
⚫ Log out of the web UI
⚫ Change the language
⚫ Web UI layout

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3.1 Log in to the web UI

To log in to the web UI, perform the following steps:
Step 1 Use an Ethernet cable to connect your computer to the 1, 2 or IPTV/3 port of the router,
or use your smartphone to access the Wi-Fi network of the router.
In the following steps, computer connection is used for illustration.

The default Wi-Fi name can be found on the bottom label of the router.

Step 2 Start a browser on the computer and enter tendawifi.com in the address bar to access
the web UI.

Step 3 Enter your password, and click Login.

 If this is your first login and internet access is not configured, go to Connect the router to the
internet.
 The password is the one that you specified in Connect the router to the internet. It is
case-sensitive. If you forgot the password, go to Forgot my password.

---End

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3.2 Log out of the web UI

If you log in to the web UI of the router and perform no operation within 5 minutes, the router logs
you out automatically. You can also log out by clicking Exit at the top right corner of the web UI.

3.3 Change the language

The default language displayed is English. You can select another language from the drop-down list
in the upper right corner.

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3.4 Web UI layout

The web UI of the router consists of two sections, including the navigation bar and the
configuration area. See the following figure.

❷ ❸

Features displayed in gray are not available or cannot be configured under the current condition.

No. Name Description

❶
Used to display the function menu of the router. Users can select functions in
Navigation bar
the navigation bar.
❷

❸ Configuration area Used to modify or view your configuration.

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4 Network status
This module allows you to view basic network information and perform quick setup on the router,
such as one-click optimization, rebooting, and turning on/off all indicators.

This chapter includes the following sections:

⚫ Network status
⚫ Network topology

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4.1 Network status

To view the network status:
Step 1 Log in to the web UI.
Step 2 Choose Network Status.
The following page is displayed.

---End

The following table describes the information displayed under Network Status.

No. Description

Indicates the internet connection status.

1 ⚫ Connected: The router is connected to the internet successfully.
⚫ Disconnected: The router is disconnected from the internet.

The information here varies depending on the internet connection status.

⚫ X.xx Mbps: The internet is connected successfully, and the real-time upload and download
speeds are displayed, as shown in the figure above.
2 ⚫ Connecting: The router is connecting to the internet.
⚫ Other information (for example, No Ethernet cable is connected to the WAN port): The internet
connection failed. Click the prompt message to view tips for troubleshooting. If the problem
persists, contact technical support for help.

Indicates the number of available Wi-Fi networks. You can hover your mouse over it to see the
3
Wi-Fi names and frequency bands.

4 Indicates the number of clients connected in the network.

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4.2 Network topology

To view the basic information of the network topology and perform quick operations:
Step 1 Log in to the web UI.
Step 2 Choose Network Status.
The following page is displayed.

---End

The following table describes the information displayed under Network Topology.

Button Description

Click it to view the basic information of the router and connected devices. For details, see
Basic router information.

Used for One-click optimization.

Used to Reboot the router.

/ Used to Turn on/off the indicator.

4.2.1 Basic router information

To view the information about and perform quick operations on the router and clients in the
network:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
The following dialog box is displayed.

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---End

The following table describes the information and operation shortcuts displayed under Node info.

No. Description

This area displays the information and operation shortcuts of the router, including:
⚫ Node Name: Indicates the name of router, which is router by default. You can change the name
by clicking beside it.
⚫ IP address: Indicates the IP address of the LAN port of the router.
⚫ MAC address: Indicates the MAC address of the LAN port of the router.
⚫ Uptime: Indicates the network connection time of the router.
⚫ Connection Quality: Shows the connection signal strength with the router. You can hover your
mouse over to see the strength value.
1
⚫ LED On/Off: Provides a button for turning on/off the LED indicator of the router. You
can use this function to check which device you are operating. Turn on/off the indicator prevails
to this operation.
⚫ Operation: Provides a button for rebooting the router and a button for resetting
the router.

Resetting clears all configurations and restores the device to factory settings. Please operate with
caution.

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No. Description

This area displays the information and operation shortcuts of main network clients, including:

⚫ Client name: You can change the client name by clicking .

⚫ IP address: Indicates the IP address of the client.
⚫ MAC address: Indicates the MAC address of the client.
⚫ Uptime: Indicates the network connection time of the client and the networking mode, such as
Wired, 2.4G and 5G.
⚫ Current Speed: Indicates the real-time upload and download speeds.
⚫ Negotiation Speed: Indicates the speed of negotiation.
2
⚫ Bandwidth Control: Used to set the maximum upload and download speeds, including:
− Unlimited: The speed is not limited.
− 128 KB/s, 256 KB/s: The maximum speed is limited to 128 KB/s or 256 KB/s.
− Custom (KB/s): You can set any speed in the range of 64 KB/s to 128000 KB/s.
⚫ Operation:
− Local Host: Indicates that this client is the local host, which is the computer connected to
the router in this example. For the local host, no operation is available here.
− Add to blacklist: Used to blacklist a client. Once blacklisted, the client cannot access the
internet through the router.

This area displays the information and operation shortcuts of offline clients, including:

⚫ Client name: You can change the client name by clicking .

⚫ MAC address: Indicates the MAC address of the client.
⚫ Current Speed: Unavailable.
⚫ Negotiation Speed: Displays the speed of negotiation.
3 ⚫ Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the router.

A maximum of 30 offline clients can be displayed here. A client will be automatically deleted from
the list if it is offline for 3 days. A client is displayed under Offline Device after it is disconnected
from the network for 90 seconds (wired client)/5 minutes (wireless client).

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4.2.2 One-click optimization

To optimize the Wi-Fi network with one click:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
Step 3 Click OK.

After you click OK, the Wi-Fi network is disabled and it takes some time for the
optimization process. Wait until the network is enabled again.
---End

4.2.3 Reboot the router

To reboot the router by one click:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click under Network Topology.
Step 3 Click Reboot. Wait until all nodes are restarted.

---End

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4.2.4 Turn on/off the indicator

To turn on/off the indicators of the router by one click:
Step 1 Log in to the web UI.
Step 2 Choose Network Status. Then, click or under Network Topology.
The indicator turns on/off immediately.
---End

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5 Internet settings
By configuring the internet settings, you can achieve shared internet access (IPv4) for multiple
users within the LAN.
If you are configuring the router for the first time or after restoring it to factory settings, refer to
Connect the router to the internet to configure the internet access. After that, you can change the
internet settings by following the instructions in this chapter.
This chapter includes the following parts:
⚫ Overview
⚫ Access the internet with a PPPoE account
⚫ Access the internet through a dynamic IP address
⚫ Access the internet with a set of static IP address information
⚫ Set up dual access connection

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5.1 Overview

Parameters for internet access are provided by your ISP. Contact your ISP for any doubt.

To access the internet settings page, log in to the web UI, and choose Internet Settings.
The following page is displayed.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Indicates the internet connection status.

⚫ Connected: The internet connection is successful.
Network Status ⚫ Other information (for example, No Ethernet cable is connected to the WAN port):
The internet connection failed. Perform troubleshooting according to the tips
displayed.

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Parameter Description

Connected time Indicates the network connection time of the router.

ISP Type

Internet Connection
Type

PPPoE Username

PPPoE Password

IP Address

Subnet Mask

Default gateway

Primary DNS
See Parameter description in Connect the router to the internet.
Secondary DNS

Address Type

DNS Settings

Server IP
Address/Domain
Name

User Name

Password

Internet VLAN ID

IPTV VLAN ID

Server Name Displayed after you click Advanced if the connection type is PPPoE.
They specify the PPPoE server name and PPPoE service name of the broadband
service that you purchased.
Service Name If you obtain the service name and server name from your ISP when purchasing the
broadband service, you can change them on this page after completing the internet
settings. Otherwise, keep the default settings.

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Parameter Description

Displayed after you click Advanced.

It specifies the largest data packet transmitted by a network device. Do not change
the value unless:
⚫ Your ISP or our technical support suggests you change it when you have problems
connecting to your ISP or other internet services.
⚫ You used a program to optimize MTU for performance reasons, and now you have
connectivity or performance problems.

MTU A wrong/improper MTU value may cause Internet communication problems. For
example, you may be unable to access certain Websites, frames within Websites,
secure login pages, FTP or POP servers.

The MTU value range is as follows:

⚫ When the internet connection type is PPPoE, the default value is 1480. Its allowed
range is 1280 to 1492.
⚫ When the internet connection type is dynamic IP or static IP, the default value is
1500. Its allowed range is 1280 to 1500.
⚫ When the internet connection type is PPTP/L2TP, the default value is 1400. Its
allowed range is 1280 to 1460.

Used to clone and change the MAC address of the WAN port of router.
If the router cannot be connected to the Internet after internet settings, the reason
may be that the ISP binds internet access information to a MAC address. At this point,
perform MAC address clone and try to surf the internet.
MAC Address Clone
⚫ Default MAC: Keep the factory setting of MAC address.
⚫ Clone Local Host MAC: Set the MAC address of the router to the same as that of the
device which is configuring the router.
⚫ Custom: Manually set a MAC address.

Custom MAC Required when you select Custom for MAC Address Clone under Advanced. You can
Address enter the customized MAC address here.

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5.2 Access the internet with a PPPoE account

If the ISP provides you with the PPPoE user name and password, you can choose this connection
type to access the internet. The application scenario is shown below.

Router

To access the internet with a PPPoE account:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to PPPoE.

Step 4 Enter the PPPoE Username and PPPoE Password provided by your ISP.
Step 5 Click Connect.

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Wait until the network status changes to Connected, then you can access the internet.

---End

If there is no response from the remote server, troubleshoot as prompted under Network Status on
the Internet Settings page.

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5.3 Access the internet through a dynamic IP

address
Generally, accessing the internet through a dynamic IP address is applicable in the following
situations:
− Your ISP does not provide the PPPoE user name and password, or any other information
including IP address, subnet mask, default gateway and DNS server.
− You already have a router with internet access and want to add another router.
The application scenario is shown below.

Router

To access the internet through dynamic IP address:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to Dynamic IP.

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Step 4 Click Connect.

Wait until the network status changes to Connected, then you can access the internet.

---End

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5.4 Access the internet with a set of static IP

address information
When your ISP provides you with information including IP address, subnet mask, default gateway
and DNS server, you can choose this connection type to access the internet.

To access the internet with a set of static IP address information:

Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type.

If you select Manual for ISP Type, enter Internet VLAN ID and IPTV VLAN ID (if any) provided by your
ISP. Blank VLAN ID indicates that the IPTV function is disabled.

Step 3 Set Internet Connection Type to Static IP.

Step 4 Set IP Address, Subnet Mask, Default gateway and Primary DNS, and Secondary DNS
with the information provided by your ISP.
Step 5 Click Connect.

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Wait until the network status changes to Connected, then you can access the internet.

---End

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5.5 Set up dual access connection

In countries like Russia, the ISP may require you to set up dual access. One is for access to the
internet through PPPoE, PPTP or L2TP, and the other is for access to the “local” resources where
the ISP is located through DHCP or static IP address. If your ISP provides such connection
information, you can set up dual access to access the internet.
To set up dual access connection:
Step 1 Log in to the web UI, and choose Internet Settings.
Step 2 Set ISP Type to Russia.
Step 3 Set Internet Connection Type, which is Russia PPTP in this example, and fill in required
parameters.

Step 4 Set Address type, and fill in required parameters.

Step 5 Click Connect.
Wait until the network status changes to Connected, then you can access the internet.

---End

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6 Wi-Fi Settings
This chapter introduces basic Wi-Fi settings, including changing the Wi-Fi name, password and
encryption mode, and separating the 2.4 GHz and 5 GHz networking.

This chapter includes the following sections:

⚫ Basic settings
⚫ Unify the 2.4 GHz and 5 GHz Wi-Fi networks
⚫ Separate the 2.4 GHz and 5 GHz Wi-Fi networks

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6.1 Basic settings

To access the Wi-Fi settings page, log in to the web UI, and choose WiFi Settings.
On this page, you can configure basic Wi-Fi parameters, such as the Wi-Fi name and password.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Used to enable or disable the Unify 2.4 GHz & 5 GHz function.

Unify 2.4 GHz & 5 When this function is enabled, the 2.4 GHz and 5 GHz Wi-Fi networks share the same
GHz SSID and password. WiFi-enabled clients connected to it will use the frequency with
better connection quality. For details, see Separate the 2.4 GHz and 5 GHz Wi-Fi
networks.

WiFi Name Specifies the Wi-Fi network name (SSID) of the corresponding Wi-Fi network.

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Parameter Description

Specifies the encryption mode supported by the router, including:

⚫ Not encrypted: Indicates that the Wi-Fi network is not encrypted and any clients can
access the network without a password. This option is not recommended as it leads
to low network security.
⚫ WPA2-PSK (Recommended): The network is encrypted with WPA2-PSK/AES.
⚫ WPA3-SAE/WPA2-PSK: The network is encrypted with both WPA3-SAE and
Security WPA2-PSK, improving both security and compatibility. This option is only available for
the 5 GHz Wi-Fi network.

WPA3-SAE is the upgraded version of WPA2-PSK. If your WiFi-enabled client does not
support WPA3-SAE, or you get poor Wi-Fi experience, it is recommended to use
WPA2-PSK (Recommended).

Specifies the password for connecting to the Wi-Fi network. You are strongly
recommended to set a Wi-Fi password for security.

WiFi Password
It is recommended to use the combination of numbers, uppercase letters, lowercase
letters and special symbols in the password to enhance the security of the Wi-Fi
network.

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6.2 Unify the 2.4 GHz and 5 GHz Wi-Fi networks

The router supports 2.4 GHz and 5 GHz Wi-Fi networks, which are separated by default. You can
unify their Wi-Fi names and passwords as required.

To separate the Wi-Fi names of the networks:

Step 1 Log in to the web UI, and choose WiFi Settings.
Step 2 Enable Unify 2.4 GHz & 5 GHz.
Step 3 Set WiFi Name, Security, and WiFi Password.
In this example, the Wi-Fi networks are named Tenda_002668 and WPA2-PSK
(Recommended) is selected for Security.
Step 4 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

Now you can connect to the Wi-Fi networks using the same Wi-Fi name and password.

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6.3 Separate the 2.4 GHz and 5 GHz Wi-Fi networks

To separate the Wi-Fi names of the two networks:
Step 1 Log in to the web UI, and choose WiFi Settings.
Step 2 Toggle off Unify 2.4 GHz & 5 GHz.
Step 3 Set WiFi Name, Security and WiFi Password of each Wi-Fi network.
In this example, the 2.4 GHz Wi-Fi network is named Tenda_002668, the 5 GHz Wi-Fi
network is named Tenda_002668_5G, and WPA2-PSK (Recommended) is selected for
Security.
Step 4 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

Now you can connect to the Wi-Fi networks using different Wi-Fi names and passwords.

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7 Client management
This chapter describes how to manage your clients, including:
⚫ View client information
⚫ Change a client name
⚫ Add a client to the blacklist
⚫ Remove a client from the blacklist
⚫ Delete an offline client

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7.1 View client information

To view information of clients:
Step 1 Log in to the web UI.
Step 2 Choose Client Management.
The following page is displayed.

---End
The following table describes the information and operation shortcuts displayed under Client
Management.

Parameter Description

This tab page displays the information and operation shortcuts of main network clients,
including:

⚫ Client name: You can change the client name by clicking .

⚫ IP address: Indicates the IP address of the client.
⚫ MAC address: Indicates the MAC address of the client.
⚫ Uptime: Indicates the network connection time of the client and the networking mode, such
as Wired, 2.4G and 5G.
⚫ Current Speed: Indicates the real-time upload and download speeds.
Online ⚫ Negotiation Speed: Indicates the speed of negotiation.
Device
⚫ Bandwidth Control: Used to set the maximum upload and download speeds, including:
− Unlimited: The speed is not limited.
− 128 KB/s, 256 KB/s: The maximum speed is limited to 128 KB/s or 256 KB/s.
− Custom (KB/s): You can set any speed in the range of 64 KB/s to 128000 KB/s.
⚫ Operation:
− Local Host: Indicates that this client is the local host, which is the computer connected to
the router in this example. For the local host, no operation is available here.
− Add to blacklist: Used to blacklist a client. Once blacklisted, the client cannot access the
internet through the router.

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Parameter Description

This tab page displays the information and operation shortcuts of clients connected to the
guest network, including:
Guest ⚫ Current Speed: Indicates the real-time upload and download speeds.
Device ⚫ Negotiation Speed: Indicates the speed of negotiation.
⚫ Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the router.

This tab page displays the information and operation shortcuts of offline clients, including:

⚫ Client name: You can change the client name by clicking .

⚫ MAC address: Indicates the MAC address of the client.
⚫ Current Speed: Unavailable.
Offline
⚫ Negotiation Speed: Indicates the speed of negotiation.
Device
⚫ Operation: Provides an Add to blacklist button for blacklisting clients. Once blacklisted, the
client cannot access the internet through the router’s network.
A maximum of 30 offline clients can be displayed here. A client is displayed under Offline
Device after it is disconnected from the network for 90 seconds (wired client)/5 minutes
(wireless client). A client will be automatically deleted from this list if it is offline for 3 days.

This tab page displays the information and operation shortcuts of blacklisted clients, including:
⚫ Device Name: Indicates the name of the blacklisted client.
Blacklist ⚫ MAC address: Indicates the MAC address of the client.
⚫ Operation: Provides a Remove from the blacklist button for removing clients from the
blacklist.

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7.2 Change a client name

You can change the names of all clients connected to the network on the web UI. Here changing
the name of an online client is used as an example. The operations for changing other client names
are similar.

To change the name of a client:

Step 1 Log in to the web UI, and choose Client Management.
Step 2 Click beside the client name.

Step 3 Enter a new name and click .

The new client name is saved.

---End

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7.3 Add a client to the blacklist

If you find any unknown client connects to your network and you want to block it from accessing
your network, you can blacklist it here. All clients connected to the network can be blacklisted,
except the local host. Here blacklisting an offline client is used as an example. The operations for
blacklisting other clients are similar.
To blacklist a client:
Step 1 Log in to the web UI, and choose Client Management.
Step 2 Click Add to blacklist under Operation in the line of the client to be blacklisted.

Step 3 Click OK.

The client is removed from the device list and displayed on the blacklist now.

 If you blacklist a wired client, the wired client will fail to access the network.
 If you blacklist a wireless client, the wireless client will be kicked offline and cannot connect to
the router again.
 A maximum of 64 clients can be blacklisted.
 The blacklist rule prevails when conflicting with the parent control rule.

---End

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7.4 Remove a client from the blacklist

If you blacklist a client by mistake, you can remove it from the blacklist.

To remove a client from the blacklist:

Step 1 Log in to the web UI, and choose Client Management.
Step 2 Choose Blacklist on the right.
Step 3 Click Remove from the blacklist under Operation in the line of the client to be removed
from the blacklist.

Step 4 Click OK.

The client is removed from the blacklist. It can access the network upon the next
connection.
---End

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7.5 Delete an offline client

You can delete any offline client that is connected to the network before.
To delete an offline client:
Step 1 Log in to the web UI, and choose Client Management.
Step 2 Click Offline Device, select the offline client to be deleted, and click Delete on the upper
right corner of Offline Device.

The client you selected is removed from the device list.

The deleted client can be displayed in the device list again upon its next network access.

---End

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8 Parental control
This function allows you to configure various parental control rules to control access to certain
websites or block certain clients from accessing the internet.

This chapter includes the following sections:

⚫ Create a parental control rule
⚫ Other operations on the parental control rules

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8.1 Create a parental control rule

8.1.1 Add a parental control rule

 The blacklist rule prevails when conflicting with the parent control rule.
 A maximum of 10 rules can be added.
 A maximum of 30 clients can be controlled.

To add a parental control rule:

Step 1 Log in to the web UI, and choose Parental Control.
If you did not add a parental control rule before, the following page is displayed.

If you have added parental control rules before, the following page is displayed.

Step 2 Click Add Parental Control Rule or .

Step 3 Set the parameters as required.

A maximum of 10 control periods and 10 URLs can be added.

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Step 4 Click Save.

The parental control rule that you set is displayed on the Parental Control page.
---End
The following table describes the parameters under Add Parental Control Rule.
Parameter description

Parameter Description

Group Name Specifies the name of the client group that the parental control rule applies to.

Selected clients Specifies the clients that the parental control rule applies to.

Specifies whether the parental control rule takes effect.

⚫ When it is toggled on, internet access is allowed only in the period specified by
Control Period
Internet Access.
⚫ When it is toggled off, internet access is allowed all the time.

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Parameter Description

Required when Control Period is toggled on.

Internet Access
It specifies the period during which the client can access the internet.

Available when Control Period is toggled on. If you want to set multiple periods,
Add control period
click this button.

Specifies whether the URL filter rule is applied.

⚫ When it is toggled on, Filter mode and URL must be set. The parental control rule
URL Filter
takes effect on specific websites.
⚫ When it is toggled off, the URL filter rule is not applied.

Required when URL Filter is toggled on. Two modes are available here.
⚫ Only block access to listed URLs: The Selected clients are only blocked from
Filter mode accessing the websites specified by URL.
⚫ Only allow access to listed URLs: The Selected clients can only access the
websites specified by URL.

Specifies the websites that the Selected clients are blocked from accessing or
URL
allowed to access.

Available when URL Filter is toggled on. If you want to set multiple URLs, click this
Add URL
button.

8.1.2 Example of adding parental control rules

Scenario: The final exam for your kid is approaching and you want to configure your kid's internet
access through the router.
Goal: Your kid cannot access such websites as Facebook, Twitter, Youtube and Instagram from 8:00
to 22:00 on weekends and cannot access the internet at all between 22:00 to 8:00 on weekends
using the computer at home.
Solution: You can configure a parental control rule to reach the goal.

To add such a rule:

Step 1 Log in to the web UI, and choose Parental Control.
Step 2 Click Add Parental Control Rule or .
Step 3 Set Group Name, for example, Parental control rule 1.
Step 4 Click beside Selected clients.

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The following dialog box is displayed.

Step 5 Select the clients to which this parental control rule is applied, and click Save.
Step 6 Toggle on Control Period.
Step 7 Specify the period during which the target websites are blocked, which is 08:00 to 22:00
on weekends in this example.
1. Click the left field to set Start Time to 08:00 and End Time to 22:00.
2. Select Sat. and Sun. from the right drop-down list box.

Step 8 Toggle on URL Filter.

Step 9 Select Only block access to listed URLs for Filter mode.
Step 10 Enter Facebook, Twitter, Youtube, and Instagram for URL.

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Step 11 Click Save.

The following page is displayed, and your kid can access any websites except for Facebook,
Twitter, Youtube and Instagram from 8:00 to 22:00 on weekends and cannot access the
internet at all between 22:00 to 8:00 on weekends.

---End

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8.2 Other operations on the parental control rules

By default, a parental control rule is enabled after you added it successfully, as shown in the
following figure. You can disable, modify or delete a parental control rule after logging in to the
web UI of the router and choosing Parental Control.

The following table describes the parameters under Parental Control.

Parameter description

Parameter Description

Specifies the name of the client group that the parental control rule applies to. You
Group Name
can change the group name by clicking beside it.

Control Period Specifies the period during which the parental control rule takes effect.

Specifies the websites that are allowed or disallowed to be accessed by the client
URL Filter
group. If Unlimited is displayed, website access is not limited.

Parental Control Used to enable or disable the parental control rule.

The available options include:

Operation : Used to edit a parental control rule.

: Used to delete a parental control rule.

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9 More
This chapter describes other settings you may need when using the router, including:
⚫ Overall router information
⚫ Guest Wi-Fi
⚫ Working mode
⚫ IPv6
⚫ Smart power saving
⚫ Advanced Wi-Fi settings
⚫ Network settings
⚫ Other advanced settings
⚫ System settings

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9.1 Overall router information

On this page, you can view the information of the router, including Basic information, WAN port
information, LAN information and IPv6 status.

To view the information of the router, log in to the web UI, and choose More > Router Info.

9.1.1 Basic information

In this part, you can view basic information about the router, as described in the following table.
Parameter description

Parameter Description

System Time Specifies the current system time.

Runtime Specifies the network connection time of the router.

Firmware Version Specifies the firmware version of the router.

Hardware Version Specifies the hardware version of the router.

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9.1.2 WAN port information

This part is displayed only in the router mode.

In this part, you can view WAN port information of the router, as described in the following table.
Parameter description

Parameter Description

Internet Connection Status Specifies the internet connection status of the WAN port.

Specifies the internet connection type of the WAN port. PPPoE is used as an
Internet Connection Type
example here.

Connected time Specifies the internet connection time of the router.

IP Address Specifies the WAN IP address of the router.

Subnet Mask Specifies the WAN subnet mask of the router.

Default gateway Specifies the gateway IP address of the router.

Primary DNS
Specify the IP address of primary and secondary DNS servers of the router.
Secondary DNS

MAC Address Specifies the WAN MAC address of the router.

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9.1.3 LAN information

In this part, you can view LAN information of the router, as described in the following table.
Parameter description

Parameter Description

Specifies the LAN IP address of the router, which is also the IP address for
IP Address
logging in to the web UI of the router.

Subnet Mask Specifies the LAN subnet mask of the router.

MAC Address Specifies the LAN MAC address of the router.

Status Specifies the visibility of the Wi-Fi network.

Wi-Fi Name Specifies the Wi-Fi name of the respective Wi-Fi network.

Security Specifies the security mode of the respective Wi-Fi network.

Channel Specifies the channel that the respective Wi-Fi network works in.

Bandwidth Specifies the bandwidth of the respective Wi-Fi network.

MAC Address Specifies the MAC address of the respective Wi-Fi network.

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9.1.4 IPv6 status

This part is only displayed when the IPv6 function is enabled. You can view the information of IPv6
connection, including connection type, IPv6 WAN address and IPv6 LAN address.

Parameter Description

Connection Type Specifies the IPv6 connection type of the router.

Specifies the WAN IPv6 address of the router.

IPv6 WAN Address After the IPv6 function is configured, the WAN port of the router obtains a
global unicast IPv6 address or a tunnel address.

Default IPv6 Gateway Specifies the default IPv6 gateway of IPv6 network.

Primary IPv6 DNS

Specify the primary and secondary DNS server addresses of IPv6 network.
Secondary IPv6 DNS

Specifies the LAN IPv6 address of the router.

IPv6 LAN Address After the IPv6 function is configured, the LAN port of the router obtains a global
unicast IPv6 address or a tunnel address, and a link local address.

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9.2 Guest Wi-Fi

9.2.1 Overview
In this module, you can enable or disable the guest network function and change the Wi-Fi name
and password of the guest network.

A guest network can be set up with a shared bandwidth limit for visitors to access the internet, and
is isolated from the main network. It protects the security of the main network and ensures the
bandwidth of your main network.
To access the configuration page, log in to the web UI of the router and choose Guest WiFi. This
function is disabled by default. The following figure shows the Guest WiFi page with the Guest
WiFi function enabled.

Parameter description

Parameter Description

Guest WiFi Used to enable or disable the guest network function.

2.4 GHz WiFi Specify the Wi-Fi names of the router's guest networks. By default, Guest WiFi is for the
Name 2.4 GHz Wi-Fi network and Guest WiFi 5G for the 5 GHz Wi-Fi network.

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Parameter Description

You can change the Wi-Fi names (SSIDs) as required. To distinguish the guest network
5 GHz WiFi from the main network, you are recommended to set different Wi-Fi network names.
Name

Specifies the password for the router's two guest networks. It is optional and can be left
WiFi Password
blank.

Specifies the validity period of the guest networks. The guest network function will be
Validity
disabled automatically out of the validity period.

Shared Allows you to specify the maximum upload and download speed for all clients connected
Bandwidth to the guest networks. By default, the bandwidth is Unlimited.

9.2.2 Example of configuring the guest network

Scenario: A group of friends are going to visit your home and stay for about 8 hours.
Goal: Prevent the use of Wi-Fi network by guests from affecting the network speed of your
computer for work purposes.
Solution: You can configure the guest network function and let your guests use the guest
networks.

Assume that:
− Wi-Fi names for 2.4 GHz and 5 GHz networks: John_Doe and John_Doe_5G.
− Wi-Fi password for 2.4 GHz and 5 GHz networks: Tenda+245.
− Shared bandwidth for guests: 8 Mbps
To achieve such a goal:
Step 1 Log in to the web UI.
Step 2 Choose More > Guest WiFi.
Step 3 Enable Guest WiFi.
Step 4 Set 2.4 GHz WiFi Name, which is John_Doe in this example.
Step 5 Set 5 GHz WiFi Name, which is John_Doe_5G in this example.
Step 6 Set WiFi Password, which is Tenda+245 in this example.
Step 7 Select a validity period from the Validity drop-down box, which is 8 hours in this example.
Step 8 Set the bandwidth in the Shared Bandwidth drop-down box, which is 8 Mbps in this
example.
Step 9 Click Save.

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During the 8 hours after the configuration, guests can connect their WiFi-enabled devices,
such as smartphones, to John_Doe or John_Doe_5G to access the internet and enjoy the
shared bandwidth of 8 Mbps.
---End

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9.3 Working mode

You can select a working mode for the router on this page. The router can work in the router mode,
access point (AP) mode and Client+AP mode. Current Mode is displayed after the working mode
currently adopted by the router, as shown in the following figure. In this example, the current
working mode is router mode.

You can select a working mode based on the following scenarios:

− To specify the network connection mode, select the router mode.
− To use an upstream router, select the AP mode.
− To bridge all kinds of Wi-Fi networks, select the Client+AP mode.

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9.3.1 Router mode

By default, the router works in the router mode. All functions are available in this mode.
To switch the working mode from the other modes to router mode:
Step 1 Log in to the web UI.
Step 2 Choose More > Working Mode.
Step 3 Click Switch mode.

Step 4 Click OK.

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Step 5 Wait until the device is restarted.

Step 6 Log in to the web UI of the router again, and navigate to Network Status to check whether
the router mode is configured successfully as shown below.

---End

9.3.2 AP mode
When you have a smart home gateway that only provides wired internet access, you can set the
router to work in AP mode to provide wireless coverage.

 When the router is set to AP mode:

 Every physical port can be used as a LAN port.
 The LAN IP address of the router will be changed. Please log in to the web UI of the router by
visiting tendawifi.com.
 Functions, such as bandwidth control and port mapping will be unavailable. Refer to the web UI
for available functions.

To switch the working mode to AP mode:

If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com on a
connected client, then start from Step 3.

Step 1 Log in to the web UI.

Step 2 Choose More > Working Mode.

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Step 3 Click Switch mode after AP Mode.

Step 4 Click OK.

Step 5 Wait until the device is restarted.

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Step 6 Connect the upstream device, such as a gateway, to any port of the router.

Router

Step 7 Log in to the web UI of the router again, and navigate to Network Status to check whether
the AP mode is configured successfully as shown below.

---End

If there is another network device with the same login domain name (tendawifi.com) as the router, log
in to the upstream router and find the IP address obtained by the router in the client list. Then you can
log in to the web UI of the router by visiting the IP address.

To access the internet, connect your computer to a physical port, or connect your smartphone to
the Wi-Fi network.
You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not
encrypted, you can also set a Wi-Fi password on this page for security.

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 If you cannot access the internet, try the following solutions:

 Ensure that the original router is connected to the internet successfully.
 Ensure that your WiFi-enabled clients are connected to the correct Wi-Fi network of the router.
 If the computer connected to the router cannot access the internet, ensure that the computer is
configured to obtain an IP address and DNS server automatically.

9.3.3 Client+AP mode

When there is already a router with internet access at your home, you can refer to the
configurations in this part to extend any type of Wi-Fi network.

To switch the working mode to Client+AP mode:

 Some functions will be unavailable. Refer to the web UI for available functions.
 If you have finished the quick setup wizard before, start a web browser and visit tendawifi.com
on a connected client, then start from Step 4.

Step 1 Place the new router near the original router and power it on. Connect your WiFi-enabled
device to the Wi-Fi network of your new router, or connect a computer to a LAN port of
the router. Do not connect any device to the WAN port of the new router.
Step 2 Log in to the web UI.
Step 3 Choose More > Working Mode.
Step 4 Click Switch mode after Client+AP Mode.

Step 5 Click OK.

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Step 6 Select the Wi-Fi to be extended from the Upstream WiFi Name drop-down list box, set
Upstream WiFi Password, and click Connect.

Step 7 Wait until the device is restarted.

Step 8 Log in to the web UI of the router again, and navigate to Network Status to check whether
the Client+AP mode is configured successfully as shown below.

If the connection between the Upstream router and Router failed, try the following solutions:
 Ensure that you have entered the correct Wi-Fi password of the Wi-Fi network, and mind case
sensitivity.
 Ensure that Router is within the wireless coverage of the Upstream router.

Step 9 Relocate the new router by referring to the following suggestions and power it on.
 Between the original router and the uncovered area, but within the coverage of the
original router.
 Away from microwave ovens, electromagnetic ovens, and refrigerators.

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 Above the ground with few obstacles.

After the new router is set to Client+AP mode:

 Do not connect any device to the WAN port of the new router.
 The LAN IP address of the router will change. Please log in to the web UI of the router by visiting
tendawifi.com. If there is another network device with the same login domain name
(tendawifi.com) with the router, log in to the upstream router and find the IP address obtained
by the new router in the client list. Then you can log in to the web UI of the router by visiting the
IP address.

---End

To access the internet, connect your computer to a LAN port of the new router, or connect your
smartphone to the Wi-Fi network of the new router.

You can find the Wi-Fi name and password on the WiFi Settings page. If the network is not
encrypted, you can also set a Wi-Fi password on this page for security.

If you cannot access the internet, try the following solutions:

 Ensure that the original router is connected to the internet successfully.
 Ensure that your WiFi-enabled devices are connected to the Wi-Fi network of the new router.
 If the computer connected to the router for repeating cannot access the internet, ensure that
the computer is configured to obtain an IP address and DNS sever automatically.

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9.4 IPv6

This function is only available in the router mode.

The router can access the IPv6 network of ISPs through three connection types. Choose the
connection type by referring to the following chart.

Scenario Connection Type

⚫ The ISP does not provide any PPPoEv6 user name and password and information
about the IPv6 address. DHCPv6
⚫ You have a router that can access the IPv6 network.

IPv6 service is included in the PPPoE user name and password. PPPoEv6

The ISP provides you with a set of information including IPv6 address, subnet mask,
Static IPv6 address
default gateway and DNS server.

Before configuring the IPv6 function, ensure that you are within the coverage of the IPv6 network and
already subscribed to the IPv6 internet service. Contact your ISP for any doubt about it.

9.4.1 DHCPv6
DHCPv6 enables the router to obtain an IPv6 address from the DHCPv6 server to access the
internet. It is applicable in the following scenarios:
− The ISP does not provide any PPPoEv6 user name and password and information about
the IPv6 address.
− You have a router that can access the IPv6 network.

Router

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Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set Internet Connection Type to DHCP.
Step 5 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

Navigate to Network Status to check whether the router accesses the IPv6 network successfully.

If the IPv6 network fails, try the following solutions:

− Ensure that clients connected to the router obtain their IPv6 address through DHCPv6.
− Consult your ISP for help.

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9.4.2 PPPoEv6
If your ISP provides you with the PPPoE user name and password with IPv6 service, you can choose
PPPoEv6 to access the internet.

Router
Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set Internet Connection Type to PPPoEv6.
Step 5 Set PPPoE Username and PPPoE Password provided by your ISP, and click Save.

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Parameter description

Parameter Description

PPPoE Username Specify the PPPoE user name and password provided by your ISP.

PPPoE Password
IPv4 and IPv6 services share the same PPPoE account.

The following message is displayed, indicating that the settings are saved successfully.

---End

Navigate to Network Status to check whether the router accesses the IPv6 network successfully.

If the IPv6 network fails, try the following solutions:

− Ensure that clients connected to the router obtain their IPv6 address through PPPoEv6.
− Consult your ISP for help.

9.4.3 Static IPv6 address

When your ISP provides you with information including IPv6 address, subnet mask, default
gateway and DNS server, you can choose this connection type to access the internet with IPv6.
Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > IPv6.
Step 3 Enable the IPv6 function.
Step 4 Set the Connection Type to Static IPv6 Address.
Step 5 Enter the required parameters under IPv6 WAN.

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Step 6 Click Save.

Parameter description

Parameter Description

IPv6 Address
Specify the fixed IPv6 address information provided by your ISP.
Default IPv6 Gateway

Primary IPv6 DNS If your ISP only provides one DNS address, leave the secondary
IPv6 DNS blank.
Secondary IPv6 DNS

The following message is displayed, indicating that the settings are saved successfully.

---End

Navigate to Network Status to check whether the router accesses the IPv6 network successfully.

If the IPv6 network fails, try the following solutions:

− Ensure that you have entered the correct WAN IPv6 address.
− Ensure that clients connected to the router obtain their IPv6 address through DHCPv6.
Consult your ISP for help.

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9.5 Smart power saving

You can turn off the LED indicators of all nodes as required to save power. By default, all the
indicators are turned on.

To configure the power saving mode:

Step 1 Log in to the web UI.
Step 2 Choose More > Smart Power Saving > LED Indicator.
Step 3 Set LED Indicator as required.
To turn on all indicators, select Enable.
To turn off all indicators all the time, select Disable.
To turn off all indicators in a specific period, select Schedule Disable and set Turn Off at to
the required period.
Step 4 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

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9.6 Advanced Wi-Fi settings

9.6.1 Channel & bandwidth
In this section, you are allowed to change the network mode, Wi-Fi channel, and Wi-Fi bandwidth
of 2.4 GHz and 5 GHz Wi-Fi networks.

To access the configuration page, log in to the web UI of the router, and choose More > WiFi
Settings > Channel & Bandwidth.

To ensure the wireless performance, it is recommended to maintain the default settings on this page
without professional instructions.

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The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Specifies various protocols used for wireless transmission.

2.4 GHz Wi-Fi network supports the 802.11b/g/n Mixed mode.
⚫ 802.11b/g/n: Indicates that devices compliant with the IEEE 802.11b or IEEE 802.11g
protocol, and devices working at 2.4 GHz and compliant with the IEEE 802.11n can
connect to the 2.4 GHz Wi-Fi network of the router.
5 GHz Wi-Fi network supports the 802.11a/n Mixed, 802.11a/n/ac Mixed and
802.11a/n/ac/ax Mixed modes.
Network Mode
⚫ 802.11a/n: Indicates that devices compliant with the IEEE 802.11a protocol, and devices
working at 5 GHz and compliant with the IEEE 802.11n can connect to the router.
⚫ 802.11a/n/ac: Indicates that devices compliant with the IEEE 802.11a or IEEE 802.11ac
protocol, and devices working at 5 GHz and compliant with the IEEE 802.11n can
connect to the router.
⚫ 802.11a/n/ac/ax: Indicates that devices compliant with the IEEE 802.11a or IEEE
802.11ac protocol, and devices working at 5 GHz and compliant with the IEEE 802.11n
or IEEE 802.11ax protocol can connect to the router.

Specifies the channel in which the Wi-Fi network works.

By default, the wireless channel is Auto, which indicates that the router selects a channel
Channel for the Wi-Fi network automatically. You are recommended to choose a channel with less
interference for better wireless transmission efficiency. You can use a third-party tool to
scan the Wi-Fi signals nearby to understand the channel usage situations.

Specifies the bandwidth of the wireless channel of a Wi-Fi network. Please change the
default settings only when necessary.
⚫ 20MHz: Indicates that the channel bandwidth used by the router is 20 MHz.
⚫ 40MHz: Indicates that the channel bandwidth used by the router is 40 MHz.
⚫ 20/40MHz: Specifies that a router can switch its channel bandwidth between 20 MHz
Bandwidth
and 40 MHz based on the ambient environment. This option is available only at 2.4 GHz.
⚫ 80MHz: Indicates that the channel bandwidth used by the router is 80 MHz. This option
is available only at 5 GHz.
⚫ 20/40/80MHz: Specifies that a router can switch its channel bandwidth among 20 MHz,
40 MHz and 80 MHz based on the ambient environment. This option is available only at
5 GHz.

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9.6.2 WPS
The WPS function enables WiFi-enabled devices, such as smartphones, to connect to Wi-Fi
networks of the router without entering the password.
To access the configuration page, log in to the web UI of the router, and choose WiFi Settings >
WPS.

 This function only applies to WPS-enabled Wi-Fi devices. It is enabled by default and cannot be
disabled.
 Wi-Fi networks encrypted with WPA3 cannot be connected through WPS.
 The WPS negotiation times out in 120 seconds. The WPS button is disabled during WPS
negotiation.

To connect devices to the Wi-Fi network using the WPS function:

Step 1 Log in to the web UI.
Step 2 Choose More > WiFi Settings > WPS.
Step 3 Click the WPS button in the line of the node to which the device is to be connected.

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Step 4 Configure the WPS function on your WiFi-enabled devices within 2 minutes.
Configuration on various devices may differ (Example: HUAWEI P10).
1. Find WLAN settings on your phone.
2. Tap , and choose WLAN settings.

3. Choose WPS connection.

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Wait until the WPS negotiation completes Now the phone is connected to the Wi-Fi
network.

---End

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9.7 Network settings

9.7.1 LAN Settings
To access the configuration page, log in to the web UI of the router, and choose More > Network
Settings > LAN Settings.

Overview
On this page, you can:
− Change the LAN IP address and subnet mask of the router.
− Change the DHCP server parameters of the router.
− The DHCP server can automatically assign IP addresses, subnet masks, gateways and
other information to clients within the LAN. If you disable this function, you need to
manually configure the IP address information on the client to access the Internet. Do
not disable the DHCP server function unless necessary.
− Configure the DNS information assigned to clients.
− Assign static IP addresses to LAN clients.

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The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Specifies the LAN IP address of the router, which is also the management IP
LAN IP Address
address for logging in to the web UI of the router.

Specifies the subnet mask of the LAN port, used to identify the IP address
Subnet Mask
range of the local area network.

Used to enable or disable the DHCP server. Once enabled, the DHCP server
automatically assigns internet parameters such as IP address, subnet mask,
DHCP Server
and gateway address to the terminal device. You are recommended to enable
this function.

Specifies the range of IP addresses that can be assigned to clients connected

Address Pool Range
to the router. The default range is 192.168.0.100 to 192.168.0.200.

Specifies the valid duration of the IP address that is assigned to a client.

When the lease time reaches half, the client will send a DHCP Request to the
DHCP server for renewal. If the renewal succeeds, the lease is renewed based
on the time of the renewal application. If the renewal fails, the renewal
Lease Time
process is repeated at 7/8 of the lease period. If it succeeds, the lease is
renewed based on the time of the renewal application. If it still fails, the client
needs to reapply for IP address information after the lease expires.
It is recommended to keep the default value.

Specifies whether to allocate another DNS address to the client. When it is

disabled, the LAN port IP address of the router is used as the DNS address of
the client. When it is enabled, Primary DNS must be set and Secondary DNS is
DNS optional.

This router has the DNS proxy function.

Specifies the primary DNS address allocated to the client by the router.

Primary DNS
Make sure that the primary DNS server is the IP address of the correct DNS
server or DNS proxy. Otherwise, you may fail to access the internet.

Specifies the secondary DNS server address of the router used to assign to the
Secondary DNS
clients. It is optional.

Static IP Device Name Specifies the name of the client.

Reservation
List IP Address Specifies the IP address reserved for the client.

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Parameter Description

MAC Address Specifies the MAC address of the client.

The available options include:

Operation : Used to edit a static IP address reservation rule.

: Used to delete a static IP address reservation rule.

Assign a static IP address to a LAN client:

Step 1 Log in to the web UI.
Step 2 Choose More > Network Settings > LAN Settings.
Step 3 Click in Static IP Reservation List.
Step 4 Set Select Device.
 You can directly select a client from the drop-down list box, which requires no further
settings on MAC Address and IP Address.
 If you select Manual, you need to set Device Name, MAC Address, and IP Address
manually.

Step 5 Click OK.

The following message is displayed, indicating that the settings are saved successfully.

---End

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9.7.2 IPTV
IPTV is the technology integrating internet, multimedia, telecommunication and many other
technologies to provide interactive services, including digital TV, for family users by internet
broadband lines.

You can set the multicast and set-top box (STB) functions here.
− Multicast: If you want to watch multicast videos from the WAN side of the router on your
computer, you can enable the multicast function of the router.
− STB: If the IPTV service is included in your broadband service, you can enjoy both
internet access through the router and rich IPTV contents with a set-top box when it is
enabled.
To access the configuration page, log in to the web UI of the router and choose More > Network
Settings > IPTV.

The IPTV function is disabled by default. When it is enabled, the page is shown below.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Multicast Used to enable or disable the multicast function.

Used to enable or disable the IPTV function of the router.

STB When this function is enabled, the port IPTV/3 can be used only as an IPTV port and be
connected to an IPTV set-top box.

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Parameter Description

Specifies the VLAN ID of your IPTV service.

⚫ If your ISP does not provide any VLAN ID information when the IPTV service is available,
VLAN keep Default.
⚫ If you have obtained the VLAN ID from your ISP when the IPTV service is available, choose
Custom VLAN and enter the VLAN value.

Watch IPTV programs through the router

Scenario: The IPTV service is included in your broadband service. You have obtained the IPTV
account and password from your ISP, but no VLAN information.

Goal: Watch IPTV programs through the router.

Solution: You can configure the IPTV function to reach the goal.

Router

Configuration procedure:
Step 1 Set your router.
1. Log in to the web UI.
2. Choose More > Network Settings > IPTV.
3. Enable the STB function.

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4. Click Save.

5. Click OK.

Wait until the router is restarted.

Step 2 Configure the set-top box.

Use the IPTV user name and password to dial up on the set-top box.
---End

After completing the configuration, you can watch IPTV programs on your TV.

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Watch multicast videos through the router

Scenario: You have the address of multicast videos.

Goal: You can watch multicast videos.

Solution: You can configure the multicast function to reach the goal.

Optical fiber
Smartphone
WAN port

LAN port

Router Computer

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > Network Settings > IPTV.
Step 3 Enable the Multicast function.
Step 4 Click Save.

---End

After completing the configuration, you can watch multicast videos on your terminal devices.

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9.7.3 WAN parameters

When the Ethernet cable is intact and connected to the WAN port properly, but No Ethernet cable
is connected to the WAN port is still shown on the Internet Settings page, you can try to change
the Speed to 10 Mbps full duplex or 10 Mbps half duplex to solve the problem. Otherwise, keep
the default settings.

To access the configuration page, log in to the web UI of the router, and choose More > Network
Settings > WAN Parameters.

The following table describes the parameters displayed on this page.

Parameter description

Speed Application

1000 M Indicates that the speed and duplex mode are determined through the negotiation
Auto-negotiation with the peer port.

Indicates that the WAN port is working at the speed of 100 Mbps, and the port can
100 Mbps full duplex
receive and send data packets at the same time.

100 Mbps half Indicates that the WAN port is working at the speed of 100 Mbps, but the port can
duplex only receive or send data packets alternately.

Indicates that the WAN port is working at the speed of 10 Mbps, and the port can
10 Mbps full duplex
receive and send data packets at the same time.

Indicates that the WAN port is working at the speed of 10 Mbps, but the port can only
10 Mbps half duplex
receive or send data packets alternately.

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9.8 Other advanced settings

9.8.1 App remote management
The router can be managed remotely using the Tenda WiFi app. The app remote management
function is disabled by default. You can enable this function as required.

To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
APP Remote Management.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

APP Remote Used to enable or disable the app remote management function. It is enabled by
Management default.

ID Specifies the ID of the router, which is automatically allocated.

Cloud Account Specifies the account bound on your Tenda WiFi app.

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9.8.2 MAC address filter

Overview
With this function, you can blacklist clients by MAC addresses to prohibit them from accessing the
internet through the router.

 If you blacklist a wired client, the client will fail to access the network, but it can still connect to
the router.
 If you blacklist a wireless device, the client will be kicked offline and cannot connect to the
router again.
 A maximum of 64 devices can be blacklisted.

To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
MAC Address Filter.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

MAC Address Filter Used to enable or disable the MAC address filter function.

Specifies the MAC address filter mode.

Filter mode Blacklist: WiFi-enabled clients listed are unable to connect to
the Wi-Fi network of the router.

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Parameter Description

Device Name Specifies the name of the blacklisted client.

Blacklist Device MAC Address Specifies the MAC address of the blacklisted client.

Operation : Used to remove a client from the blacklist.

Only prohibit specified clients from accessing the internet

Scenario: As an important test is coming, you want to prohibit your kid's phone from accessing the
internet.

Goal: Only prohibit your kid's phone from accessing the internet.

Solution: You can configure the MAC address filter function to reach the goal.

Assume that:

Client MAC address Status

Your kid's phone 8C:EC:4B:B3:04:92 Connected

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > Advanced > MAC Address Filter.
Step 3 Enable MAC Address Filter.
Step 4 Click .

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Step 5 Set Device Name, which is Kid’s phone in this example.

Step 6 Enter MAC Address of the client, which is 8C:EC:4B:B3:04:92 in this example.

Step 7 Click OK.

The blacklisted client is displayed under Blacklist Device.

Step 8 Click Save.

The following message is displayed, indicating that the settings are saved successfully.

---End

After the configuration is completed, only your kid's phone is prohibited from accessing the
internet through the router.

9.8.3 Firewall
The firewall function helps the router detect and defend ICMP flood attacks, TCP flood attacks and
UDP flood attacks, and ignore Ping packets from the WAN port. It is recommended to keep the
default settings.

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To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
Firewall.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Used to enable or disable the ICMP flood attack defense.

ICMP Flood Attack The ICMP flood attack means that, to implement attacks on the target host, the
Defense attacker sends a large number of ICMP Echo messages to the target host, which
causes the target host to spend a lot of time and resources on processing ICMP Echo
messages, but cannot process normal requests or responses.

Used to enable or disable the TCP flood attack defense.

TCP Flood Attack The TCP flood attack means that, to implement attacks on the target host, the
Defense attacker quickly initiates a large number of TCP connection requests in a short
period, and then suspends in a semi-connected state, thereby occupying a large
number of server resources until the server denies any services.

Used to enable or disable the UDP flood attack defense.

UDP Flood Attack The UDP flood attack is implemented similarly with the ICMP flood attack, during
Defense which the attacker sends a large number of UDP packets to the target host, causing
the target host to be busy processing these UDP packets, but unable to process
normal packet requests or responses.

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Parameter Description

Used to enable or disable the Block Ping From WAN function.

Block Ping From WAN When it is enabled, the router automatically ignores the ping to its WAN from hosts
from the internet and prevents itself from being exposed, while preventing external
ping attacks.

9.8.4 DMZ host

Overview
A DMZ host on a LAN is free from restrictions in communicating with the internet. It is useful for
getting better and smoother experiences in video conferences and online games. You can also set
the host of a server within the LAN as a DMZ host when in need of accessing the server from the
internet.

 A DMZ host is not protected by the firewall of the router. A hacker may leverage the DMZ host to
attack your LAN. Therefore, enable the DMZ function only when necessary.
 Hackers may leverage the DMZ host to attack the local network. Do not use the DMZ host
function randomly.
 Security software, antivirus software, and the built-in OS firewall of the computer may cause
DMZ function failures. Disable them when using the DMZ function. If the DMZ function is not
required, you are recommended to disable it and enable your firewall, security, and antivirus
software.

To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
DMZ Host.

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The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

DMZ Host Used to enable or disable the DMZ host function.

DMZ Host IP Address Specifies the IP address of the host that is to be set as the DMZ host.

Example of enabling internet users to access LAN resources

Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet.

Solution: You can configure the DMZ host function to reach the goal.
Assume that the information of the FTP server includes:
− IP address: 192.168.0.136
− MAC address: D4:61:DA:1B:CD:89
− Service port: 21
− WAN IP address of the router: 102.33.66.88

Ensure that the router obtains an IP address from the public network. This function may not work on a
host with an IP address of a private network or an intranet IP address assigned by ISPs that starts with
100. Common IPv4 addresses are classified into class A, class B and class C. Private IP addresses of class
A range from 10.0.0.0 to 10.255.255.255. Private IP addresses of class B range from 172.16.0.0 to
172.31.255.255. Private IP addresses of class C range from 192.168.0.0 to 192.168.255.255.

Router

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Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Set the server host as the DMZ host.
1. Choose More > Advanced > DMZ Host.
2. Enable DMZ Host.
3. Enter the IP address of the host, which is 192.168.0.136 in this example.
4. Click Save.

Step 3 Assign a fixed IP address to the host where the server locates.
1. Choose More > Network Settings > LAN Settings.
2. Click .
3. Set Device Name for the server host, which is FTP server in this example.
4. Enter the MAC Address of the host of the server, which is D4:61:DA:1B:CD:89 in this
example.
5. Enter the reserved IP Address for the server host, which is 192.168.0.136 in this example.
6. Click OK.
The client is displayed under Static IP Reservation List.

----End

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When the configuration is complete, users from the internet can access the DMZ host by visiting
“Intranet service application layer protocol name://WAN IP address of the router”. If the intranet
service port number is not the default number, the visiting address should be: “Intranet service
application layer protocol name://WAN IP address of the router:Intranet service port number”.
In this example, the address is “ftp://102.33.66.88”. You can find the WAN IP address of the router
in WAN port information.

If the default intranet service port number is 80, change the service port number to an uncommon one
(1024–65535), such as 9999.

Enter the user name and password to access the resources on the FTP server.

If you want to access the server within a LAN using a domain name, refer to the solution DMZ host
+ DDNS.

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After the configuration, if internet users still cannot access the FTP server, close the firewall, antivirus
software and security guards on the host of the FTP server and try again.

9.8.5 Remote web management

Overview
Generally, the web UI of the router can only be accessed on clients that are connected to the
router by a LAN port or wirelessly. When you encounter a network fault, you can ask for remote
technical assistance after enabling the remote web management function, which improves
efficiency and reduces costs and efforts.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
Remote Web Management.

By default, this function is disabled. When this function is enabled, the page is shown as below.

The following table describes the information displayed on this page.

Parameter description

Parameter Description

Remote Web
Used to enable or disable the remote web management function of the router.
Management

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Parameter Description

Specifies the IP address of the host which can access the web UI of the router
remotely.
⚫ Any IP Address: Indicates that hosts with any IP address from the internet can
Remote IP Address access the web UI of the router. It is not recommended for security.
⚫ Specified IP Address: Only the host with the specified IP address can access the
web UI of the router remotely. If the host is under a LAN, ensure that the IP
address is the IP address of the gateway of the host (a public IP address).

Specifies the port number of the router which is opened for remote management.
You can change it as required.

⚫ The port number from 1 to 1024 has been occupied by familiar services. It is
Port strongly recommended to enter a port number from 1025 to 65535 to prevent
conflict.
⚫ Remote web management can be achieved by visiting “http://WAN IP address of
the router:Port number”. If the DDNS host function is enabled, the web UI can
also be accessed through “http://Domain name of the router’s WAN port:Port
number”.

Example of enabling Tenda technical support to access and manage the web
UI
Scenario: You encounter a problem in configuring the router, and the router can access the
internet.

Goal: Ask the Tenda technical support to help you configure the router remotely.

Solution: You can configure the remote web management function to reach the goal.
Assume that:
− IP address of Tenda technical support: 210.76.200.101
− WAN port IP address of the router: 202.105.106.55

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Router

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Choose More > Advanced > Remote Web Management.
Step 3 Enable Remote Web Management.
Step 4 Select Specified IP Address for Remote Web Management.
Step 5 Enter the IP address that is allowed to access the web UI remotely for Specified IP
Address, which is 210.76.200.101 in this example.
Step 6 Click Save.

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The following message is displayed, indicating that the settings are saved successfully.

---End

When the configuration is complete, the Tenda technical support can access and manage the web
UI of the router by visiting “http://202.105.106.55:8888” on the computer.

9.8.6 Static routing

Overview
Routing is the act of choosing an optimal path to transfer data from a source address to a
destination address. A static route is a special route that is manually configured and has the
advantages of simplicity, efficiency, and reliability. Proper static routing can reduce routing
problems and overload of routing data flow, and improve the forwarding speed of data packets.
A static route is set by specifying the destination network, subnet mask, default gateway, and
interface. The destination network and subnet mask are used to determine a destination network
or host. After the static route is established, all data whose destination address is the destination
network of the static route are directly forwarded to the gateway address through the static route
interface.

To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
Static Routing. A maximum of 10 static routes can be added here.

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The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Specifies the IP address of the destination network.

If Destination Network and Subnet Mask are both 0.0.0.0, this is the default route.
Destination Network

When no route of packets can be found under Routing Table, the router will
forward the packets using the default route.

Subnet Mask Specifies the subnet mask of the destination network.

Specifies the ingress IP address of the next hop router after the data packet exits
Gateway from the interface of the router.
0.0.0.0 indicates that the destination network is directly connected to the router.

WAN Specifies the interface that the packet exits from.

The available options include:

Operation : Used to modify a static routing rule.

: Used to delete a static routing rule.

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Example of adding a static routing rule

Scenario: You have a router and another two routers. Router1 is connected to the internet and its
DHCP server is enabled. Router2 is connected to an intranet and its DHCP server is disabled.

Goal: You can access both the internet and intranet at the same time.

Solution: You can configure the static routing function to reach the goal.
Assume the LAN IP addresses of these devices are:
− Router: 192.168.0.1
− Router1: 192.168.10.10
− Router2: 192.168.10.20
− Information about the intranet:
− IP address: 172.16.105.0
− Subnet mask: 255.255.255.0

Router

Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Refer to Access the internet through a dynamic IP address to configure the internet access
for RX2 Pro.

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Step 3 Add a static routing rule on RX2 Pro.

1. Choose More > Advanced > Static Routing.
2. Click .
3. Enter the IP address of the destination network, which is 172.16.105.0 in this example.
4. Enter the subnet mask of the destination network, which is 255.255.255.0 in this
example.
5. Enter the ingress IP address of the next hop router, which is 192.168.10.20 in this
example.
6. Click OK.

The new static routing rule is displayed under Routing Table.

---End

After completing the configuration, you can access both the internet and intranet through RX2 Pro
at the same time.

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9.8.7 DDNS
Overview
DDNS normally interworks with the port mapping, DMZ host and remote web management, so
that internet users can be free from the influence of dynamic WAN IP address and access the
internal server or the router’s web UI with a fixed domain name.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
DDNS.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

DDNS Used to enable or disable the DDNS function.

ISP Specifies the DDNS service provider.

User Name
Specify the user name and password registered on a DDNS service provider's website for
logging in to the DDNS service.
Password

Specifies the domain name registered on the DDNS service provider’s website. If this
Domain Name
field is invisible after choosing the service provider, it is not required.

Connection Status Specifies the current connection status of the DDNS service.

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Example of enabling internet users to access LAN resources using a domain

name
Scenario: You have set up an FTP server within your LAN.
Goal: Open the FTP server to internet users and enable family members who are not at home to
access the resources of the FTP server from the internet with a domain name.
Solution: You can configure the DDNS plus port mapping functions to reach the goal.
Assume that the information of the FTP server includes:
− IP address: 192.168.0.136
− MAC address of the host: D4:61:DA:1B:CD:89
− Service port: 21
− Information of the registered DDNS service:
➢ Service provider: oray.com
➢ User name: JohnDoe
➢ Password: JohnDoe123456
➢ Domain name: o2849z7222.zicp.vip

Ensure that the router obtains an IP address from the public network. This function may not work on a
host with an IP address of a private network or an intranet IP address assigned by ISPs that start with
100. Common IPv4 addresses are classified into class A, class B and class C. Private IP addresses of class
A range from 10.0.0.0 to 10.255.255.255. Private IP addresses of class B range from
172.16.0.0-172.31.255.255. Private IP addresses of class C range from 192.168.0.0-192.168.255.255.

Router
Router
Configuration procedure:
Step 1 Log in to the web UI.
Step 2 Configure the DDNS function.
1. Choose More > Advanced > DDNS.

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2. Enable DDNS.
3. Select a service provider for ISP, which is oray.com in this example.
4. Enter the user name and password, which are JohnDoe and JohnDoe123456 in this
example.
5. Click Save.

Wait until Connected is displayed after Connection Status, which indicates that the
configuration is successful.
Step 3 Configure the port mapping function by following the steps in Port mapping.
---End

When completing the configuration, users from the internet can access the FTP server by visiting
“Intranet service application layer protocol name://Domain name”. If the WAN port number is not
the same as the default intranet service port number, the visiting address should be: “Intranet
service application layer protocol name://Domain name:WAN port number”. In this example, the
address is ftp://o2849z7222.zicp.vip.

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Enter the user name and password to access the resources on the FTP server.

After the configuration, if internet users still cannot access the FTP server, try the following methods:
 Ensure that the LAN port number configured in the port mapping function is the same as the
service port number set on the server.
 Close the firewall, antivirus software and security guards on the host of the FTP server and try
again.

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9.8.8 UPnP
UPnP is short for Universal Plug and Play. This function enables the router to open port
automatically for UPnP-based programs. It is generally used for P2P programs, such as BitComet
and AnyChat, and helps increase the download speed.
To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
UPnP.

This function is enabled by default.

When any program that supports the UPnP function is launched, you can find the port conversion
information on this page when the program sends any requests.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

UPnP Used to enable or disable the UPnP function.

Remote Host Specifies the address of remote host to receive and send responses.

External Port Specifies the port set on the router to map to the outer.

Internal Host Specifies the address of inner host to receive and send responses.

Internal Port Specifies the host port which needs to be mapped.

Protocol Specifies the mapping protocol.

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9.8.9 Port mapping

Overview
With this function, you can map an external port to an internal port, so that applications using the
internal port (such as a web server) are accessible from the internet.

To access the configuration page, log in to the web UI of the router, and choose More > Advanced >
Port Mapping.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Internal IP Address Specifies the IP address of the intranet server.

Internal Port Specifies the service port of the intranet server.

External Port Specifies the external port for the internal port to map with.

Protocol Specifies the mapping protocol.

The available options include:

Operation : Used to edit a port mapping rule.

: Used to delete a port mapping rule.

Example of configuring port mapping

Scenario: You want to share some large files with your friends who are not on your LAN. However,
it is not convenient to transfer such large files across the network.
Goal: Set up your own PC as an FTP server and let your friends access these files.

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Solution: You can configure the port mapping function to reach the goal.

Assume that:
− IP address of the FTP server: 192.168.0.100
− User name and password of the FTP server: admin
− Port of the FTP server: 21
− IP address of the WAN port: 172.16.200.72
To achieve such a goal:
Step 1 Log in to the web UI.
Step 2 Choose More > Advanced > Port Mapping.
Step 3 Click .
Step 4 Select your computer for Select Device, 21 (FTP) for Internal Port, and TCP&UDP for
Protocol.

 You can directly select a client from the drop-down list box, which requires no further settings on
Internal IP Address.
 If you select Manual, you need to set Internal IP Address manually.

Step 5 Click OK.

---End

Now your friends can access your files by visiting ftp:// 172.16.200.72 using their computers with
internet access.

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9.9 System settings

9.9.1 Login password
To ensure network security, a login password is recommended. A login password consisting of
more types of characters, such as uppercase and lowercase letters, brings higher security.

To access the configuration page, log in to the web UI and choose More > System Settings > Login
Password.
− If you did not set a password before, you can set a login password on this page.
− If you have already set a login password, you can change the password on this page and
the original password is required.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Old Password Specifies the original password that you set before.

New Password
Specify the new password that you want to set.
Confirm Password

If you forgot your password, see Forgot my password.

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9.9.2 System time

You can change the time settings on this page. The time-based functions require an accurate
system time. The system time of the router can be synchronized with the internet or local time. By
default, it is synchronized with the internet.
To access the configuration page, log in to the web UI of the router, and choose More > System
Settings > System Time.

The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

System Time Specifies the current system time.

Sync Status Specifies whether the system is synced.

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Parameter Description

Specifies the sync mode of the system time.

⚫ Sync with internet time: Indicates that the system time is synced with the internet
Sync Mode time. Time Zone must be set when this option is selected.
⚫ Sync with local time: Indicates that the system time is automatically synced with the
local time on your host, and you do not need to select a time zone.

Required when Sync with internet time is selected for Sync Mode.
Time Zone
It specifies the time zone used for the system time. Select one option as required.

Displayed when Sync with local time is selected for Sync Mode.
Local Time
It specifies the local time set on your host.

Used to enable or disable the Daylight Saving Time (DST) function. It is disabled by
DST
default.

Required when DST is enabled.

Start 2021
It specifies the start time of DST.

Required when DST is enabled.

End 2021
It specifies the end time of DST.

Displayed when DST is enabled.

Status
It specifies whether the DST is used.

9.9.3 Firmware upgrade

With this function, you can upgrade the firmware of the router to obtain the latest functions and
more stable performance. The router supports one-click upgrade, online upgrade and local
upgrade.
To access the configuration page, log in to the web UI of the router, and choose More > System
Settings> Firmware Upgrade.
When the router is connected to the internet, it auto-detects whether there is a new firmware
version and displays the detected information on the page, as shown in the following figure. You
can choose whether to upgrade to the latest version.

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If auto-detection does not start, you can click Detect New Version to check for new versions.

Online upgrade
To perform online upgrade on a single node:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Firmware Upgrade.
Step 3 Click Online Upgrade in the line of the node to be upgraded.
Wait until the upgrade completes. Then, access the Firmware Upgrade page again and
check whether the upgrade is successful based on Current Firmware Version.
---End

For better performance of the new firmware of the router, you are recommended to reset the router
to factory settings and re-configure the router after the upgrade completes.

Local upgrade

To prevent the router from being damaged:

 Ensure that the firmware is applicable to the router.
 It is recommended to upgrade the firmware by connecting a LAN port to a computer and
performing the upgrade on the web UI.
 When you are upgrading the firmware, do not power off the router.

Step 1 Go to www.tendacn.com. Download applicable firmware of the router to your local

computer and unzip it.
Step 2 Log in to the web UI.
Step 3 Choose More > System Settings > Firmware Upgrade.

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Step 4 Click Local Upgrade in the line of the node to be upgraded.

Step 5 Click Select File.

Step 6 Target the firmware file downloaded previously (extension: bin), and click Open.
Step 7 Click Upgrade.
Wait until the upgrade completes. Then, access the Firmware Upgrade page again and
check whether the upgrade is successful based on Current Firmware Version.
---End

For better performance of the new firmware, you are recommended to reset the router to factory
settings and re-configure the router after the upgrade completes.

9.9.4 Backup & restore

In this module, you can back up the current configuration of the router to your computer. You are
recommended to back up the configuration after the settings of the router are significantly
changed, or the router works in a good condition.
If you forget your Wi-Fi password or fail to fix network connection problems with other solutions,
you can reset the router to factory settings on this page.
After you restore the router to factory settings or upgrade it, you can use this function to restore
the configuration that has been backed up.

To access the configuration page, log in to the web UI of the router, and choose More > System
Settings > Backup & Restore.

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Back up the configuration of the router

To back up the configuration of the router:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Backup & Restore.
Step 3 Click Backup.

A file named RouterCfm.cfg will be downloaded to your local host.

---End

Restore the previous configuration of the router

To restore the previous configuration of the router:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Backup & Restore.

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Step 3 Click Restore.

Step 4 Select the configuration file (suffixed with cfg) to be restored, and click Open.

Wait until the ongoing process finishes, and previous settings are restored to the router.
---End

Reset a node

Resetting clears all configurations and restores the router to factory settings. Please operate with
caution.

To reset a node:
Step 1 Log in to the web UI.
Step 2 Choose More > System Settings > Backup & Restore.
Step 3 Click Reset in the line of the node to be reset.

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Step 4 Click Reset in the displayed dialog box.

Wait until the reset completes.

---End

9.9.5 Auto system maintenance

Auto system maintenance enables you to restart the router regularly. It helps improve the stability
and service life of the router.

To access the configuration page, log in to the web UI of the router, and choose More > System
Settings > Auto System Maintenance.

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The following table describes the parameters displayed on this page.

Parameter description

Parameter Description

Auto System
Used to enable or disable the auto system maintenance function.
Maintenance

Reboot at Specifies the time when the router reboots automatically every day.

Used to enable or disable the reboot delay function.

⚫ Ticked: The function is enabled. When the time for rebooting approaches, if there is any
Delay Reboot user connected to the router and the traffic over the router’s WAN port exceeds 3 KB/s,
the router will delay rebooting.
⚫ Unticked: The function is disabled. The router reboots immediately when the specified
time for rebooting approaches.

9.9.6 System log

To access the configuration page, log in to the web UI of the router, and choose More > System
Settings > System Log.

This function logs all key events that occur after the router is started. If you encounter a network
fault, you can turn to system logs for fault rectification.
If necessary, you can also export the system logs to your computer by clicking Export to Local.

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Rebooting the router will clear all previous system logs.

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10 FAQ
10.1 Failed to access the web UI
Use the following method to troubleshoot the fault, and then try again.
◼ If you are using a wireless device, such as a smartphone:
− Ensure that it is connected to the Wi-Fi network of the router.
− Ensure that the cellular network (mobile data) of the client is disabled.
− Use another smartphone or tablet to log in to the web UI.
◼ If you are using a wired device, such as a computer:
− Ensure that the Ethernet cable between your computer and the router is connected
properly.
− Ensure that your computer is set to Obtain an IP address automatically.
− Ensure that the login IP address (192.168.0.1 by default) you entered is correct.
− Clear cache of your browser, or use another browser.
− Use another computer to log in to the web UI.
− Hold down the WPS/RST button for about 8 seconds to restore the router to factory
settings.

10.2 Internet detection failed upon the first setup

Use the following method to troubleshoot the fault, and then try again.
− Ensure that the Ethernet cable for internet connection is connected to the WAN port of
the router.
− Ensure that the Ethernet cable is well-connected and not damaged, and the modem is
powered on.
− If the problem persists, contact your ISP.

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10.3 Failed to find or connect my wireless network

Use the following method to troubleshoot the fault.
◼ If you cannot find any wireless network:
− Check that the wireless function is enabled when you are using a laptop with a built-in
wireless adapter.
− Check that the wireless adapter is installed properly and enabled successfully.
◼ If you can find other wireless networks except yours, ensure that your device is in the Wi-Fi
network coverage range of your routers.

10.4 Forgot my password

Use the following method to troubleshoot the fault.
◼ If you used the same password for Wi-Fi login and web UI login, reset the router by holding
down the WPS/RST button with a needle-like item (such as a pin) for about 8 seconds, and
perform settings again.
◼ If you used different passwords for Wi-Fi login and web UI login:
− If you forgot the web UI login password, reset the router by holding down the WPS/RST
button with a needle-like item (such as a pin) for about 8 seconds, and perform settings
again.
− If you remember the web UI login password but forget the Wi-Fi login password, log in to
the web UI and navigate to WiFi Settings to check the Wi-Fi login password.

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Appendixes
A.1 Factory settings
Parameter Default value

IP address 192.168.0.1
Login
Password No login password by default

IP address 192.168.0.1
LAN parameters
Subnet mask 255.255.255.0

DHCP server Enabled

Start IP address 192.168.0.100

DHCP server
End IP address 192.168.0.200

Preferred DNS server 192.168.0.1

Operating mode Router mode

Wireless settings Wi-Fi name See the label on the bottom of the router.

IPv6 Disabled

Unify 2.4 GHz & 5 GHz Disabled

Guest Wi-Fi Disabled

IPTV Disabled

App remote management Disabled

MAC address filter Disabled

DMZ host Disabled

Remote web management Disabled

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Parameter Default value

DDNS Disabled

UPnP Enabled

Time sync mode Sync with internet time

DST Disabled

Enabled
Auto system maintenance
Default reboot time: 02:00

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A.2 Acronyms and Abbreviations

Acronym or
Full Spelling
Abbreviation

AES Advanced Encryption Standard

AP Access point

DDNS Dynamic Domain Name System

DHCP Dynamic Host Configuration Protocol

DHCPv6 Dynamic Host Configuration Protocol for IPv6

DMZ Demilitarized zone

DNS Domain Name System

DSL Digital subscriber line

DST Daylight Saving Time

FTP File Transfer Protocol

ICMP Internet Control Message Protocol

IEEE Institute of Electrical and Electronics Engineers

IP Internet Protocol

IPTV Internet Protocol television

IPv4 Internet Protocol version 4

IPv6 Internet Protocol version 6

ISP Internet service provider

L2TP Layer 2 Tunneling Protocol

LAN Local area network

LED Light-emitting diode

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Acronym or
Full Spelling
Abbreviation

MAC Medium access control

MPPE Microsoft Point-to-Point Encryption

MTU Maximum Transmission Unit

OFDMA Orthogonal frequency-division multiple access

OS Operating system

PIN Personal Identification Number

POP Post Office Protocol

PPPoE Point-to-Point Protocol over Ethernet

PPTP Point to Point Tunneling Protocol

RA Router Advertisement

SSID Service Set Identifier

STB Set-top box

TCP Transmission Control Protocol

UDP User Datagram Protocol

UI User interface

UPnP Universal Plug and Play

URL Uniform Resource Locator

USB Universal Serial Bus

VLAN Virtual local area network

WAN Wide area network

WISP Wireless Internet Service Provider

WLAN Wireless local area network

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Acronym or
Full Spelling
Abbreviation

WPA Wi-Fi Protected Access

WPA-PSK WPA Pre-shared Key

WPA3-SAE WPA3-Simultaneous Authentication of Equals

WPS Wi-Fi Protected Setup

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