7 Quality Tools
7 Quality Tools
The
Continuous Improvement Academy
The 7️⃣ Basic Quality Tools
• Kaoru Ishikawa, a Tokyo engineering • The 7 Tools are called
basic quality tools
professor, pioneered the 7 quality tools and because they can be
"Quality Circles" in Japan's 1960s quality easily learned by anyone
even without any formal
movement. training in statistics.
• Statistical quality control was too complex
for most workers, so companies adopted
simpler methods that anyone could learn
and apply.
- Interpret a large - helps discover - Easy to use to understand the Understand To determine To validate the
amount of data the root cause of - To check the relative trends, relative whether a process relationship
- Provides insights the problem shape of the importance of importance, etc. is stable. between causes
Benefits into process allowing you to probability various problems - recognize and effects.
performance and find the correct distribution of a or causes of abnormal changes
variation solution process problems. in a process.
effectively.
Assessing the Analyzing the Recording Identifying the Line charts Monitoring the Exploring the
distribution of factors customer major causes of Pie Charts average response relationship
product weights in contributing to complaints or delays in project time of a customer between
Example a manufacturing product defects in inquiries by type management. support team. advertising
process. a manufacturing to identify expenditure and
process. common issues. sales revenue.