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7 Quality Tools

The document discusses the 7 basic quality tools which are statistical methods for quality improvement and process analysis. The 7 tools are the histogram, check sheet, Pareto chart, cause-and-effect diagram, scatter diagram, control charts, and flowcharts. The tools can be easily learned and used by anyone to identify issues, analyze causes of problems, monitor processes, and explore relationships between variables.

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0% found this document useful (0 votes)
52 views

7 Quality Tools

The document discusses the 7 basic quality tools which are statistical methods for quality improvement and process analysis. The 7 tools are the histogram, check sheet, Pareto chart, cause-and-effect diagram, scatter diagram, control charts, and flowcharts. The tools can be easily learned and used by anyone to identify issues, analyze causes of problems, monitor processes, and explore relationships between variables.

Uploaded by

ybsimsek
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Course Contents

Introduction Types of A3 Thinking The 7 Tools Conclusion


Problems

The
Continuous Improvement Academy
The 7️⃣ Basic Quality Tools
• Kaoru Ishikawa, a Tokyo engineering • The 7 Tools are called
basic quality tools
professor, pioneered the 7 quality tools and because they can be
"Quality Circles" in Japan's 1960s quality easily learned by anyone
even without any formal
movement. training in statistics.
• Statistical quality control was too complex
for most workers, so companies adopted
simpler methods that anyone could learn
and apply.

7 Basic Tools of Quality for Process Improvement | Creately The


Continuous Improvement Academy
The 7️⃣ Basic Quality Tools
• The 7 Tools are called
basic quality tools
because they can be
CE Check Pareto Control Scatter easily learned by anyone
Histogram
Diagram Sheets Diagram
Graphs
Charts Diagrams even without any formal
A type of bar chart A tool that is used A systematic way The Pareto chart is Graphical The control chart a chart that helps
training in statistics.
that visualizes the for identifying the to collect, record a combination of a representation of is a type of run you identify how
distribution of various factors and present bar graph and a data chart used to two variables are
Definition numerical data. (causes) leading to quantitative and line graph. observe and study related.
an issue (effect). qualitative data. process variation

- Interpret a large - helps discover - Easy to use to understand the Understand To determine To validate the
amount of data the root cause of - To check the relative trends, relative whether a process relationship
- Provides insights the problem shape of the importance of importance, etc. is stable. between causes
Benefits into process allowing you to probability various problems - recognize and effects.
performance and find the correct distribution of a or causes of abnormal changes
variation solution process problems. in a process.
effectively.
Assessing the Analyzing the Recording Identifying the Line charts Monitoring the Exploring the
distribution of factors customer major causes of Pie Charts average response relationship
product weights in contributing to complaints or delays in project time of a customer between
Example a manufacturing product defects in inquiries by type management. support team. advertising
process. a manufacturing to identify expenditure and
process. common issues. sales revenue.

7 Basic Tools of Quality for Process Improvement | Creately The


Continuous Improvement Academy

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