CERTIFICATION

This internship report, written and submitted by MACDESLEY ATEH AWA with the
matriculation number LMU-23SWE059 to the department of SOFTWARE
ENGINEERING, school of ENGINEERING at Landmark Higher Institute (LHI)
Buea, in partial fulfillment of the requirements for the award of the Higher National
Diploma (HND) has been read and approved for defense.

MACDESLEY ATEH AWA (Student’s name) Signature…………. Date…………….

DR. WANYU ERNEST NYAMKOH Signature………….. Date………………

(Dean of Studies)

I
DECLERATION

II
 DEDICATION

I am dedicating my work to my lovely parents Mr. ERIC AWA and Mrs. CARINE
AWA

III
 ACKNOWLEDGEMENT
I humbly want to acknowledge my Supervisor DR. WANYU ERNEST NYAMKOH
For his effort and correction through out my study and also to my Uncle Mr.
FORTSIN EVARISTUS and my Aunt Mrs JULIET NCHOSI for their financail and
moral support.
My sincere appreciation to my field supervisor Madam CHRISTIENCA for her
guidance, patience and encouragement she gave me through out this working
experience in my internship days
Thank Landmark Metropolitan University for their guidance and knowledge provided
throughout this write up.

IV
 EXECUTIVE SUMMARY
This is a report of the activities carried out at National Investment Credit PLC (NIC
plc) Buea, a micro finance service in Buea,
South-West region of Cameroon. The internship lasted for a period of 2months
(August to September 2023) and activities carried out during this period was based on
web development and administration. The objective of the internship was to come up
with a way to help improve NIC in the domain of IT and engineering.
As one of the requirements needed to graduate with an HND (higher national
diploma). This report also contains the advantages of working in a professional
organization where the working conditions
and environment are different from the educational sector. During this period, there
were difficulties and challenges which made the work stressful but I pulled through. I
also carried out an assessment of the organization during this period and this report
contains the strength, weakness, opportunities and threats analysis of the organization.
The project I worked an automated loan web system. NIC had countless limitations in
the domain of IT I managed to make the most of my time during my internship at
NIC.

V
 LIST OF FIGURES

Figure 1: NIC Logo

Figure 2: Application for loan web page

Figure 3: General Footer

Figure 4: Overview Payment Page

Figure 5: MTN MOMO Payment Page

Figure 6: ORANGE MONEY Payment Page

Figure 7: Pop-Up Message Page

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 LIST OF TABLES
Table 1: comparison between theory and practical ................................................................16

VII
LIST OF ABBREVIATIONS
• UPS- Uninterruptible Power Supply

• IT- Information Technology

• HTML- Hypertext Markup Language

• CSS- Cascading Style Sheet

• SWOT- Strength, Weakness, Opportunity and Threats

• HND- Higher National Diploma

• API - Application Programming Interface

VIII
 CONTENT
CHAPTER ONE : GENERAL INTRODUCTION
1.1. Objectives of the internship ………………………..1
1.2. Importance or significance of the internship ………………….2

CHAPTER TWO : PRESENTATION OF THE ORGANIZATION

2.1. Historical background of the organization……………..4
2.2. Products offered by the organization ……………8
2.3. Aims and Objectives of the Organization ………………10
2.4. Organization structure …………………..12

CHAPTER THREE : GENERAL ACTIVITIES CARRIED BY THE INTERN

3.1. Activities carried out by the intern……………………13
3.2. Comparison of theory and practice (Focus Area)…………………23

CHAPTER FOUR : EVALUATION OF THE INTERNSHIP

4.1. Strength of the organization …………27
4.2. Weakness of the organization ……….28
4.3. Opportunities of the organization……………….28
4.4. Threats to the organization…………..29

CHAPTER FIVE : CONCLUSION AND RECOMMENDAIONS

5.1. Conclusion …………..30
5.2. Recommendations ………………30
REFFRENCES…………………31
APPENDIX……………….32

IX
 CHAPTER ONE (1) : GENERAL INTRODUCTION

1.1. Objectives of an internship

The practical experience of the working environment is important for professional's

development. Most internship programs are designed to enable students to achieve
their following objectives. Which are;

i. Skill Development: Internships aim to enhance the technical skills of software

engineering interns. Through hands-on experience, interns can refine their
programming abilities, become proficient with relevant tools and technologies, and
gain a deeper understanding of software development practices.

ii. Industry Exposure: Internships offer a glimpse into the professional world of
software engineering. By working in a real software development environment,
interns gain exposure to industry standards, best practices, and the overall software
development life cycle. They become familiar with the work-flow, collaboration
methods, and project management approaches used in the industry.

iii. Application of Knowledge: Interns have the opportunity to apply the theoretical
concepts they learned in their academic studies to real-world projects. They work on
practical assignments, contribute to software development tasks, and gain an
understanding of how their academic knowledge translates into practical solutions.

iv. Personal and Professional Growth: Internships provide a platform for personal
and professional development. Interns can improve their problem-solving skills,
enhance their communication and teamwork abilities.
v. Professional Networking: Internships facilitate networking opportunities for
software engineers. Interns can establish connections with professionals in the field.

1
1.2. Importance or significance of the internship

• Practical Application: Internships provided us the software engineers with

the opportunity to apply their theoretical knowledge in a practical setting.
Getting hands-on experience working on real-world projects, which helps us
understand how concepts and principles learned in the classroom are
implemented in a professional environment. This was one of the main aims I
wanted to archive during the internship. I personally wanted to put to practice
all what I learned in class to build my skills to a certain degree for which I did.
I now know of certain methods which I can used when coding and this will not
be taught in class as I learned them on-site.

• Skill Development: The internship served as the perfect platform for me as a

software engineer to develop and enhance technical skills. By working on
actual software development tasks, we gain proficiency in programming
languages, frameworks, tools, and industry-specific technologies. This
practical skill development makes us more marketable and better equipped to
tackle real-world challenges. I for one did develop great analytical thinking
from my internship experience. To a certain degree I can analyse a system and
bring out the necessary requirements needed by the system. Analytical
thinking to me is one of the skills every software engineer must have along
side work organization, and clean, organized and understandable code.

2
 • Industry Exposure:The internships served as a good platform to expose
software engineers to the realities of the software development industry. We
gain insights into industry best practices, standards, and processes. This
exposure helps us understand the expectations, demands, and trends within the
industry, preparing us for a smooth transition into a professional software
engineering role. As a software engineer we also need to be vast with the latest
trend in the Tech world this give you an edge as knowing the recent
technology helps you stand out from the others and it makes you more
proficient in the field.

• Networking Opportunities:The internships provided valuable networking

opportunities for us software engineers. Working alongside experienced
professionals allows building relationships, make connections, and expand our
professional network. These connections can lead to mentor-ship, job referrals,
and future employment opportunities. This was one of the reasons I was happy
to go on internship. Being intentional is one of the virtues that I posses. I had
to make connections with senior engineers in the field. This was archived as I
networked and asked questions on how I would complete my proposed project.
The knowledge and information I received from them was priceless as they
drilled me on what to do and how to do it.
I can proudly say that this is one of the highest achievements I made during the
internship which has been helping me even till today (after the internship).

3
 CHAPTER TWO

PRESENTATION OF THE ORGANIZATION

2.1 Introduction

As a category two micro-finance institution, National Investment Credit Plc Buea

(NIC) aimed at contributing to the enhancement of the financial and social
sustainability of its members and non-members through the provision of reliable and
quality financial and social products. Although striving to improve the sustainability
of its members, this institution offers products and carryout other business activities to
secure its financial sustainability. This section thus provides a historical evolution and
important administrative features of the institution. This section goes further to
highlight the products and services of this institution.

2.2 Historical Evolution of NIC Plc

National Investment Credit Plc (NIC), is a regulated category II micro-finance
institution (MFI) founded on the 1st of May 2017 with its head office at Limbe. NIC
Plc is a micro-finance institution created to provide sustainable investment credit
facilities to small and large scale business enterprises (entrepreneurs), at relatively
low interest rates, thereby encouraging self industrialization and financial stability. It
is founded by a team of talented, dynamic and professional experts who deemed it
necessary to associate to create a pool of finance and establish an institution within
the national territory.
NIC has become the leading micro-financial institution of her kind to serve the public
with best quality services, empowering wealth creation and legacy building for the
future generation.
Our dedication to the financial industry makes us the best partner to micro-
entrepreneurs. We do not only support our customers financially but we also share
with them our ever-increasing knowledge of money, markets and finance.

4
Detailed Presentation of organizational structure
Board of Directors (BOD):
The board of directors are the general overseer of the organization and has an elected
board chairperson that sees into the operational activities carried out in the
organization. It equally supervises the control done by internal controller. It also
carries out an inventory of the institution’s materials and a review of all loan forms.
Visit branches of the organization to see how they operate. Asses company’s assets in
the case of replacement. They also evaluate activities undertaken by the organization.

The Manager:
He carries out the day-to-day running of the institution through adequate and proper
planning, organizing, directing, controlling, leading and human resource management.
He is answerable to the BOD and the board chairperson. He implements policies laid
down by the institution and ensures a judicious use of funds and proper execution of
the budget, he is in charge of smooth and proper functioning of the MFI. They make
sure the organization is not holding too much liquid assets or cash and they also carry
out short term investment. The manager prepares the end of year financial statement
of the company and present it to the BOD.

The Accountant/Operational Officer:

They are like the brains of the organization. They are also known as internal auditors.
They are in charge of all accounting records and supervision of operations. He is
answerable to the manager and supervises all clerks, collecting agents, cashiers and
the treasurer or small cashier, he reconciles the account of the MFI with other
institutions like the bank, taxation and treasury, prepare budget forecast, publish
financial statements on time. He also carries out a statistical data collection of
institution which is presented to Afriland at the end of each quarter.

The Loan Officer:

5
NIC has two officers in the loan’s office. They are in charge of all loans granted by
the institution. He orientates and gives financial counselling to members. He grants
loans to customers based on their ability to pay and financial character. In case of big
loans, the loan officer will require collateral which he inspects to see if the actual
value of the collateral is worth the value of the loan requested.

The Marketing Department:

They is in charge of developing and implementing marketing strategies to attract new
customers and retain existing ones. This includes developing and implementing
communication and promotional campaign through various channels, such as social
media, print and radio. They also work on building brand awareness and recognition
in the communities they serve.

The Cashier:
NIC Plc has two tellers. They issue cash receipts for all money received immediately
enters it into the customer/client’s passbook. She also issues payment vouchers
(coupons), redeemed stamps, disburse cash. She carries out an update of clients
passbook and makes sure that the balances are the same that is, in the computer or
manual cash deposits and cash withdrawal book in case of power failure and on the
passbook. She also explains to clients the reason for any subtraction or addition of
money into his or her accounts. She pays all other expenses approved by the manager.
Also, the teller carries out authorized transfer from clients savings account to deposit
account or from deposit to savings account as a case may be.

The Customer service:

The customer service is made up of secretarial and receptionist.
The secretary is responsible for opening accounts, cutting of charges, receiving
incoming calls from outside the institution and transferring them to their respective
departments, record all incoming mails by stamping them as well as channeling all out
going mails to their various destination with stamp on it, prepare notes and memos for

6
the manager to sign, cheque clearing, photocopy documents and prepare them for
meeting by stamping them if necessary or if need and arranging the manager’s office.
The receptionist is in charge of filling counter checks for members without check
booklets, record and sign time of entry and exit of staffs, check identity cards for
members who wishes to withdraw money from their account making sure the identity
card has not expired, issue out check booklet and sales of the institution’s article.

7
2.2 Products and Services of NIC Plc
NIC Plc is an advanced and well-developed micro-finance institution (MFI) in that it
performs all the activities carried out by a MFI. For example, it accepts deposit in
both the savings and deposit account depending on the clients command, safeguard
deposits, give out secured loan to its members and readily gives out deposit on
demand by the customer.
Savings account
This account enables its members to save their money without any charges. It entails
members to deposit a minimum amount of shares into the account with an interest rate
per annum. When opening a saving account certain documents are being asked from
the customer by the bank which are;
➢ A photocopy of ID to attach to your file.
➢ A localization plan indicating where you leave from the bank.
➢ 3 passport size photographs.

Current account
This account enables the holders to withdraw money at any time. The bank charges on
this account is very minimal and affordable for keeping the customer’s money. There
are two types of current which are; current salary and current business account.

Current salary account:

This is an account used solely by salary owners. Just like the savings account when
opening a salary account there are some requirements needed which are;
➢ 3 passport size photographs.
➢ Location plan.
➢ Photocopy of ID card.

8
Current business account:
This is an account owned and control by organization, associations, businesses and
companies. For this account to be opened or go into operation, certain documents
must be presented to the bank such as;

➢ Business license issued by the government.

➢ Certified photocopy of ID card for each signatory.
➢ Two passport size photographs.
➢ Location plan.
➢ Tax payer’s card (Business registration certificate or card

Daily savings account

This is a third-party account. It is commonly known as “AKAHO”. It is provided
mostly to small traders “buyam sellam” and people who can afford to save small
amount on daily basis and withdraw at the end of the month. The MFI charges little
for this service monthly on the amount saved within the month. This empowers
contributors to earn at the end of the month.

➢ It permits you to save regularly.

➢ Helps you to become a member for would-be members.
➢ Facilitates loan repayments.
Increases your chances of getting loans especially:
Micro-loans for small business operators like bike riders, buyam-sellers, small
restaurants, petit-traders etc.
Interest rates you pay are very low and you pay at your pace.

9
2.3 Aim and Objective of NIC Plc
Aim:
The aim of NIC Plc is to alleviate poverty in the society by providing credit facilities
to small and large enterprises through the following services they offer to their
customers.
Vision:

The vision of NIC Plc is swift expansion in meeting the demand of corporations,
institutions and the general public at large.

Mission:
The mission of NIC Plc is to provide an effective management of their products,
materials and human resources and satisfy their clients.
Objective:

The objective of NIC Plc is establishing institutions within the national territory.

Prospects of Development

The consistency and devoutness of the staff:

The staffs are very devoted in their various tasks and they put in their best in whatever
they are doing to get the best output.
Managerial Decision

This institution has a very good managerial decision-making. Their decisions are
unbiased. They do not look at the physical appearance of anyone or being carried by
things, which do not make sense before making decisions. They are very objective
and face decision because they are striving for the best output.

10
Unity of Staff

The united nature of the staff of NIC Plc is unique. They give their best in making
sure that their trainees effectively undergo quality training as professionals. Their
strong unity bond brings about confidence and assurance to all around the
organization.

Discipline of Hard work

The organization is known for its punctuality and hard work which has made it what it
is today.
Creation of a follow-up unit
The unit is charged with after sales services and members follow-up. This to ensure
that the advice and other services delivered to clients were capable of meeting the
expectations of the company and resolve the problems of the clients.

11
 2.4. Organization Structure

BOARD OF DIRECTORS

AUDIT COMMITEE HUMAN

RESOURCE

ADMINISTRATIV
SOFTWARE ENGINEERING
E ASSISTANT
DEPARTMENT
SECERATARY

SECURITY CASHEIR ACCOUNTANT

S

LOAN OFFICER

12
 CHAPTER THREE
GENERAL ACTIVITIES CARRIED BY THE INTERN

3.1 Activities carried out by the intern

This chapter is based of all the activities I carried out at NIC PLC during the period of
the internship which in counting was 8 weeks. Generally I had a wonderful experience
during my stay at NIC Plc, meeting new people, networking with other software
engineers and building a small yet firm reputation of my self.

i. Learning and Training: Day one was basically learning, training and orientation
to familiarize me and other interns with the organization's policies, procedures,
and tools. We learn about the company's culture, values, and expectations.
As said in the previous chapter NIC plc is for those who have been left out by the
normal banking system, giving them the opportunity to have the normal banking
services, regardless of their financial state.
Assisting with Projects: As interns, we work on projects and tasks assigned by the
supervisors or mentors. Assisting in various stages of a project, such as conducting
research, gathering data, analyzing information, or contributing to the development of
a solution or product was essential the focus during the internship at NIC as we were
put in real life situations that needed analytical thinking in coming up with solution to
real world problems, faced by the company and work on realizing the project to
completion. One of the major challenges during this phase of the internship was
assisting in active marketing of the company such as to build communication skills
and network.

13
Shadowing Professionals: As interns we sometimes had the opportunity to
experience the position of the professionals to gain insight into their day-to-day work.
This mainly involved observing meetings, attending client interactions,which were in
very few and very rare cases, participating in team discussions to understand the
practical aspects of the job. Team discussions were a handy part of the internship
program as we had to work in accordance to the companies demands and the available
resources.

Collaborating with Teams:As interns we work as part of a team, collaborating with

other employees and interns on projects. They may contribute their skills, ideas, and
perspectives while working alongside team members to achieve common goals. This
made the flow of work more better and a little less durable as the knowledge from
other employees and interns on the subject matter facilitated the building of projects.

Learning from Mentors: Where else do we get knowledge of the way things should
be done but from mentors. We asked questions and they gave us hints on how to solve
certain problems making us think on it rather than just having the solution right away.

Documentation and Reporting:As Interns we are required to document our work,

such as writing reports, creating presentations, or maintaining project documentation.
This helps track progress, communicate findings, and provide a record of our
contributions, as per the project is concerned.

14
Evaluation and Feedback: As interns we are typically evaluated by the supervisors
on our performance, attendance, manners, dressing code,and language usage
throughout the internship. We receive feedback on our work, highlighting areas of
strength and areas for improvement. This evaluation process helps interns gauge their
progress and identify areas of professional growth.

Aside from all this other activities we carried out were cleaning of our work space,
tracking down our attendance by signing on our entry and exit times so as to ease the
evaluation from the general manager of the company.

15
Week 1:
The first day of this week of internship was orientation day we learned of the
meaning of NIC (National investment Credit), the mission of NIC which is to aid the
middle class people who have been excluded from the normal banking system to
continue having that experience at a lower cost rate. The vision of NIC which is to
expand that is not only in Cameroon or in Africa but globally. Reaching out to as
many people as possible so that their mission be fulfilled.
We also had a rundown of the rules that were to be followed, some of which were;
- Nobody comes after the Manager (start time everyday is 8:00am)
- Nobody leaves the organization before 5pm
- If you must leave before 5:00pm you must notify the manager ahead of time, just to
name a few. Day one was good we interacted with each other and that created an
atmosphere of familiarity between interns, the manager, and the co-workers at NIC
plc Buea. We also disused on the activities to be carried out through out our two
month internship stay at the organization.
The next day was a surprising day for the engineers as we went out for marketing.
Before that we were taught how to approach strangers, and how to convince them to
create accounts. The essence of the activity of the day and why it included software
engineers was to help build our communication skills and boast our moral in the area
of language and communication.
Project realization was also part of the activities of week one. We were asked how we
could help NIC as software engineers. That’s where I proposed the idea that since we
are in a start up organization we should build a website that will aid in the process of
loan and ease those far away from site to create and account,and this was taken into
consideration and the manager agreed to it. My schoolmate with whom we were
together during the internship proposed we added a section for the creation of
accounts. All this was taken into consideration and agreed upon by the manager.
We did some brain storming coming up with how the website will look like taking
into consideration the fact that this was mainly for applying for the loan and account

16
creation. We made known to the organization the resources we will need to realize the
project form start to end.
We had to agree upon what software project management technique to use. Finally we
agreed on the agile methodology considering each of our tasks will be implementing
the Waterfall Model. Next thing on the list was to start learning the various site
scripting languages to be used. We agreed on using HTML,CSS, and Java Script so
we started with HTML. We started with learning the introduction to HTML, editors,
various HTML elements, attributes, headings, styles and formatting.

17
Week 2:
We continued with learning HTML forms and their attributes, form elements, input
types, input attributes, media implementation and we commenced with designing the
home page, taking into consideration how the UI (user interface) was to look like and
implementing the organizations colors to the loaning page.
Designing the page took some time there were a lot of controversies, since working
with another person was being difficult we had to apply the agile methodology as
soon as possible. We shared the work, I was to take the application of the loan page
(HTML and CSS), the creation of the payment page, the services/about and contact us
page, and the main footer that will be used along the website. I started immediately
with the page. Coding was difficult as we had no main supervisors (for the
engineering department) but coming for internship in a start up company we were
prepared for that. We took references from our teacher in school and I personally
made contact and networked with a senior engineer in the field who gave the
assistance we needed whenever it became difficult, thus advising me every step of the
way on what I ought and ought not to do. So I coded the Application for Loan on this
day with HTML only parts of the loan page were the navigation bar, that took me a
little time to do since I was inexperienced with the markup language.
I finished creating the loan page so I started learning Cascaded style sheet. This was
to beautify the page and enable me add or implement the companies colors to it here
by giving it a good blend. So the main factor of the day was studying CSS I learned
introduction to CSS, CSS syntax, selectors, margin and implementing background and
background picture with CSS.
The next day (day 14) I continued with the CSS learned CSS padding, text, font,
links and linking HTML to CSS. After this I had to immediate start with the styling of
the main loaning page. Had to make it interactive and colorful with regards to the
preference of the organization.

18
Week 3:
I engaged in learning more of CSS to me is much more difficult to apprehend
comparing to HTML so continued learning CSS, I did some revision on the work I did
on day 13 and day 14. I also learned how to create a button with HTML and style it
with CSS then I created and added the buttons to the homepage. Watched some
recommended tutorial videos on how to use CSS and link them with the loan page.
From the next day the internship was very dormant we had difficulties since there was
low voltage so we couldn’t charge our computers and the network was poor so this
made research very poor or little. We revised the work we did so far there was
progress even though the electricity was a big issue that needed addressing for the
work to go on smoothly, we revised the various web pages styling, the footer, the
navigation bar and UI of the system taking into consideration that the system will be
used by computer literate persons who have accounts in the organization. Certainly
the world of today is vastly growing in technology and as so we need to keep up by
automating more systems one way or another.

19
Week 4:
First day of this week we set out to build the footer that will be use across pages. I
personally did this making sure that the footer will consist of two different blacks( one
consisting a rough black look like color where the footer was allocated and in the
same rough black down a straight shiny looking glass black) that was my mind set
and i was given a go ahead to presume. So i need more knowledge on CSS to realize
my vision on how the footer will look like. After research upon research, i finally
understood how to go ahead with the footer. The last day on this week i commerce
gathering information on the Service Page that consist of what the company render to
their customer.
I was told what information is really needed and what would be of risk to the
accounts of holders. We had to find alternatives to acquire the information so we
concluded on a brief summary of what the offer which was mainly Creation of
Accounts and Giving out Loans.So i decided to use HTML for a brief rundown on
each aspect the customers wishes and CSS for styling not forgetting that the UI most
be clear and readable.
The forms that were to be codded were;
- The Loan granting form: for those who wished to collect loans from the organization
- Co-borrower form: also for loan collection but this was to be filled by the a co-
borrower.
- Daily savings form; for those who wished to create daily savings accounts
- Current account form; for those who wanted to create a current accounts

20
Week 5:
After studying the forms and the services render by the company, I was to realize
them. I started off by coding first the daily savings requirements, It is the simplest and
shortest of the forms so coding it would give me a boast in confidence to overcome
the more longer and more difficult forms on the list. Coding this was easy I took less
than a day to complete this and Immediately started with the co-borrower for where I
started enjoying the coding it was simple because i was only required to input the
most vital information needed. Then i moved ahead to the Savings Account which
was not a big deal because it was just to input what is required to open the account.

Week 6:
On the first day of this week was somehow pressured-filled, the chairman of NIC was
coming to see how the intense especially the software engineers to see how far we
have gone in the project. The heat was too much coming from our supervisor buut we
only needed to calm our-self down, but finally never showed up. The next day was
quite difficult because i needed to build the payment page. With little knowledge, i
needed to see samples and draft out how it will look like and this took me two days.
The following day i now concluded i need to have in total three payment page. The
first where user choose which payment method the use or preferable which is
commonly MTN MOMO and ORANGE MONEY. Each of this pages had 24hrs to be
done. On the last day of the week, I examined the various payment pages and also try
to modify the it according to reference of NIC color but it was not so appealing and
due to know no API to complete the payment process so a pop up message way made
to to show that we will be available soon.

21
Week 7:
It was not the best for me because i was very ill, but my supervisor advise me to go
home but i rejected the offer. She was speechless for a seconds and said when you
think you can go home feel free to go but notify me before leaving. The next day i
discovered that yesterday was just stress and i started understanding what truly
software engineers go through and i was happy to had that experience. Not quite
much was done on this day except for me going going out to field for advert. The rest
of the day quite was not down only relaxation because6 the said i need to rest but we
still had revision on HTML and CSS just not to forget and also polish my project for
possible error.

Week 8:
Much was not done, i only needed to check all what I've done in the following weeks
and later we had to close early because the was a meeting that had to hold in the
Company.
Same goes to the following week reason being because the needed to prepare each
and every intense their Attestation. On forth day of the week, i needed to meet my
colleague so we can combine the entire projects and on the last day we had a meeting
to say how the internship has help the us and also give some suggestion to the
Company.

22
3.2 Comparison of theory and practice (Focus Area)

During my internship at NIC plc, I have had the opportunity to compare and contrast
the theoretical knowledge acquired through my academic studies with the practical
work experience gained on-site. This report aims to highlight the key differences and
similarities between theory and practice in the field of software engineering.

Theory:
Theoretical knowledge forms the foundation of software engineering education.
Through coursework and academic studies, I have gained a solid understanding of
programming languages, algorithms, data structures, software development
methodologies, and other fundamental concepts. Theoretical knowledge provides a
conceptual framework and equips me with the necessary tools to approach software
engineering challenges.

Practical Work:
Engaging in practical work at NIC plc has allowed me to apply and enhance the
theoretical knowledge acquired during my studies. Working on real-world projects
has exposed me to the complexities and nuances that textbooks and lectures often do
not capture. I have had the opportunity to collaborate with experienced professionals,
gain insights into industry practices, and understand the practical considerations
involved in software development.

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Comparison:
I. Contextual Understanding: Theory provides a broad understanding of software
engineering concepts, while practical work at the internship site offers a more
contextual understanding. In practice, I have learned to consider factors such as
project requirements, client expectations, budget constraints, and time lines,
which influence software development decisions.
II. Problem-Solving: Theory equips me with problem-solving techniques and
algorithms. However, practical work has shown me the importance of adapting
and applying these techniques in real scenarios. I have encountered unique
challenges that require creative problem-solving, critical thinking, and the ability
to make informed decisions based on practical constraints.
III. Collaboration and Communication: While theory often focuses on individual
work, practical work emphasizes collaboration and effective communication
within a team. I have learned to work with colleagues from diverse backgrounds,
leveraging their expertise and ideas to achieve project goals. Practical work has
emphasized the significance of clear communication, active listening, and
effective teamwork in delivering successful software solutions.
IV. Real-world Constraints: Theory often assumes ideal conditions, while practical
work exposes me to real-world constraints and limitations. I have encountered
challenges such as limited resources, time pressures, changing requirements, and
technical constraints. Adapting to these real-world constraints has taught me to
prioritize and make trade-offs to deliver functional and efficient software

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 Practice Theory

Offers a more contextual understanding Provides a broad understanding of

of what is given in theory software engineering concepts
Show importance of adapting and Theory gives problem solving skills and
applying algorithms and problem solving algorithms
skills learned in practice
There is collaboration and effective Focuses more on individual work
communication within a team
Practical work exposes interns to real life Theory rather assumes ideal conditions
challenges

solutions.
I. Continuous Learning: While theory provides a foundation, practical work has
reinforced the importance of continuous learning and staying updated with
emerging technologies and industry trends. The internship site has exposed me to
new tools, frameworks, and development practices. It has emphasized the need to
stay adaptable and embrace lifelong learning in the ever-evolving field of
software engineering.

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Conclusion:
In conclusion, the comparison between theory and practical work at the internship site
has been an invaluable learning experience. The internship has allowed me to bridge
the gap between academics and the professional world, enhancing my practical skills,
exposing me to real-world challenges, and reinforcing the importance of collaboration,
adaptability, and continuous learning in software engineering. Some of the goals
which I set for my self were met like learning more of HTML and how to create and
design web pages, styling web pages and being flexible with changing user interfaces
as per demand.

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 CHAPTER FOUR
EVALUATIONS OF THE INTERNSHIP

In order to provide an explicit evaluation of the internship carried out at the National
Investment Credit, the SWOT
(strength, weakness, opportunities and threats) analysis method was used.
A SWOT analysis is a compilation of the company’s strengths, weakness,
opportunities and
threats and its main objective is help the organization aware of all the factors involved
in making
a business decision.

4.1 strength of the organization

Large audience reach: With a far reaching network and innovative solutions, NIC
PLC has an extensive reach in Micro Finance industry, empowering customers to
achieve financial success and become part of prosperous, financially inclusive
community.

High impact in the community: NIC PLC is dedicated to fostering positive

change in the communities it serves, delivering accessible and sustainable financial
solution that enable in individual and businesses to transform their lives and
contribute to the economic progress of our society
Open to new technology: Embracing innovation as a cornerstone of its strategy,
NIC PLC is constantly evolving, leveraging cutting-edge technology to offer efficient,
effective and user - friendly solutions that meets the ever changing financial needs of
its customers.

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 Active demonstration of new ideas: NIC PLC consistently showcase a dynamic
approach to problem solving by creatively implementing novel ideas, experimenting
novels ideas and also with the latest technology

4.2 weakness of the organization

 No back up electricity plan hence stopping work in case of power failure
 Small staff, thus limiting the type of activities carried out
 Small office limiting the size of interns working at a given time
 Insufficient information about NIC on their web sites

4.3 opportunities to the organization

b) They open payed volunteering for individuals who need part time or full
time jobs: NIC PLC are open for volunteer and art time workers or full time hence
reducing unemployment rate in the economic

a) They bring an open market to interns and individuals through networking

on field thus exposure to potential businesses : NIC PLC makes intern to grow
their networking hence introducing them to top class member of the organization

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4.4 threats to the organization
To highlight some of the most pressing challenges and threat for NIC PLC, we can
focus on the following;

 Intense Competition from traditional banks and innovative fintech firms, who
may offer superior products and services
 Political and Economic instability can have a significant impact on NIC PLC
operation and profitability
 Changes in interst rates and currency exchange rates which can highly be a rate
since the value of money will drop it will be difficult for NIC to carry operation.

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 CHAPTER FIVE
CONCLUSION AND RECOMMENDAIONS

5.1 conclusion
In conclusion my internship experience at NIC Plc was good. Even though given the
short comings and hard times faced during the internship period I enjoyed the
experience and made some good connections during the internship.

5.2 Recommendations
 One of the most important recommendation is for NIC PLC to improve and grow
on the Software Department because in time to come the world will be moving in
to complete the and this may hinder them from achieving their goals.
 Implant a stand by generator in the office
 Add their staff to maximum capacity to do work done

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 REFRENCES

What is intenship; www.poe.com

NIC PLC data base 2024

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 APPENDIXE

Fig1 NIC plc logo

Source: intern 2023

Fig2 Application Loan Page

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Fig3 General Footer

Fig 4: Overview Payment Page

Fig 5: MTN MOMO Payment Payment

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Fig 6: ORANGE MONEY Payment Method

Fig 7: Pop-Up Message Page

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