YOUR GUIDE TO CHANGI AIRPORT’S NEWEST TERMINAL

AIRPORT
GUIDE

HSBC Rain Vortex

Jewel’s centrepiece attraction is the 40m HSBC Rain Vortex – the world’s tallest
indoor waterfall. Enjoy the light-and-sound show every hour from 7.30pm to 12.30am.
To get to Jewel, take the complimentary airport shuttle to Terminal 2 and walk over
to Jewel via the link bridge.
 From Singapore. For Everyone.

Whether you are a traveller who wants to bring back a memory of your trip, or someone looking to
share a piece of home with people overseas, Changi LoveSG has it.

SG Food
Treat yourself to authentic
flavours from the foodie’s
paradise. Here at Changi,
you can ‘da bao’
(or takeaway) your favourite
local delicacies, and
bring them with you on
your travels.

SG Souvenirs
Whether it’s for gifting or
keeping, find a collection of
iconic mementos that will
bring back fond memories
of Singapore.

Discover everything local at Changi loveSG.

Scan to find out more!
UNIQUE
ATTRACTIONS Be mesmerised by the unique cultural
and architectural features of T4!

Heritage Zone
Transit Hall

Catch the 2 musical sets of

Peranakan Love Story and
Nanyang Blossom, played at
every 15 minutes interval. It is a
collaboration with local artistes
Dick Lee, Adrian Pang, Benjamin
Kheng and Koh Chieng Mun.

Petalclouds Les Oiseaux Steel in Bloom

Transit Hall / Public Area Public Area Transit Hall

This large-scale kinetic sculpture This beautifully crafted stainless The garden’s 6-metres high
consists of 6 structures suspended steel wire sculpture features three centrepiece features intricate
200m across T4’s Central Galleria. birds symbolising the connection botanical motifs modelled in steel.
Its movement is synchronised between sky and earth, between This structure is juxtaposed
to animated lighting and music, dream and reality, and reflect the with plants that have inspired its
designed to enthral passengers poetry of daily life. design, creating a sense of contrast
and visitors. in harmony.

T4 FLIGHT
INFORMATION
30

Refer to the Flight Information Be at your departure gate at Transit passengers who have cleared
screens for your departing gate least 30 minutes before your Arrival Immigration will not be able to
and time. departure time. enter the Transit Hall until they have
checked-in for their connecting flight
departing from T4.
TRANSIT
& TRANSFER
ENJOY A FREE
SINGAPORE
TOUR If you have at least 5.5 hours
to spare till your connecting
Heritage Tour
flight at Changi Airport,
consider joining our Free
Singapore Tour*!

This 2.5-hour guided bus tour

runs daily at regular times,
and introduces visitors to the
vibrant culture, background,
arts and architecture
of Singapore.

City Sights Tour

Heritage Tour Location of registration booths (Transit Hall)

Brings you through Singapore’s past and present as we
visit colonial and cultural districts with two short stopovers Transit Hall, For passengers
at the Merlion Park and Kampong Glam. between Transfer arriving in
Lounge F and Terminal 4, take the
City Sights Tour Skytrain to transit shuttle bus to
Showcases modern Singapore with a short stopover at Terminal 3 near T2 for registration.
the Merlion Park, against the magnificent cityscape of the the escalator to You may enquire
Singapore Flyer, Marina Bay Sands and the Esplanade. Arrival Immigration at the nearest
Have another short stopover at Gardens by the Bay (Level 2) Information
where you will find the magical Avatar-like Supertrees. Counter for details.

Reporting Time Tour Timings Flight Departs After

8.00am 9.00am - 11.30am 1.30pm
9.00am 10.00am - 12.30pm 2.30pm
11.30am 12.30pm - 3.00pm 5.00pm
1.30pm 2.30pm - 5.00pm 7.00pm
3.00pm 4.00pm - 6.30pm 8.30pm
5.00pm 6.00pm - 8.30pm 10.30pm
6.30pm 7.30pm - 10.00pm 12.00am

* To register, please remain in the Transit Hall and do not clear immigration. Seats are subjected to availability
on a first-come, first-served basis, and other terms and conditions apply.
 CONNECTING
BETWEEN TERMINALS
A16 - A20 A1 - A8 B1 - B4
C26
2 mins

A14 A9 B5 B10 C1 C20 C23

s
in
m
3
9 mins 11 mins 9 mins 1 min 4 mins

A21 C11 C15

TRANSFER TRANSFER TRANSFER

A B C
T3 VIA LINK BRIDGE

T1

6 mins
LINK BRIDGE ABOVE VIA LINK BRIDGE
MRT STATION

TRANSFER TRANSFER TRANSFER

F E D D30 D34
G21
TRANSFER
8 mins 8 mins 8 mins 1 min 4 mins

3
E20 E28 D40 D46

m
F60 F51 F50
2 mins

in
s
F30 E1 3 mins
3 mins

G1
8 mins

G10
6 mins

G18
F40 T2 E10
D49

T4
F33 E4
4
s
in

m
m

in
4

F42 E12

F37 E8

Skytrain connecting Transit Shuttle Bus between Getting to Jewel

, and and
Operates from 5.00am to 2.30am Operates 24-hours From
T1, T2 and T3 are connected by a For passenger with a valid onward Jewel’s North entrance is connected
free Skytrain service at both Transit boarding pass. to T1, Arrival Hall at Level 1.
Hall and Public Area.
Please proceed to the following From
Public Shuttle Bus connecting shuttle bus pick up points: Make your way to Departure Hall,
, and At T4: Transfer Lounge Level 2 (Row 1) and take the
Operates from 2.30am to 5.00am At T2: Gate F51 escalator to Level 3 to access the
link bridge to Jewel.
During non-operational hours of Public Shuttle Bus between
the Skytrain, a free public shuttle and From
bus service will be provided for Operates 24-hours Link bridge is located at Departure
connection between T1 – T2 and Hall, Level 2 (near Crowne Plaza).
T1 – T3. Please proceed to the following
shuttle bus pick up points:
Please proceed to the following At T4: Arrival Hall Door From
pick up points: (Opposite Clinic) Take the complimentary Airport
At T1: Departure Hall Door 5 At T2: Arrival Hall Door 1 Shuttle Bus to T2 and make your
At T2: Departure Hall Door 1 way to Departure Hall, Level 2
At T3: Departure Hall Door 8 (near Row 1). Take escalator to
For connection between T2 – T3, Level 3 to access the link bridge
passengers can transfer by foot using to Jewel.
the link bridge above MRT station.
TERMINAL
MAP
44 48

46 47
45
43

G17
39
18
6 7
19 20 21 22 23 24 25 26 27 28 29 30 31 32 35 36 37 38

1 8 33
2
Transit Hall 3 $
34 40

Level 2 4
10 16
9 11 12 13 14 15 41
5 17 42

50
$
ATM

51 58
52
$
ATM

53
54
55
56 58
Departure Row 1 Row 2 Row 3 Row 4 Row 5 Row 6 Row 7 $
ATM

Level 2 49 57
59
59
60 60
61 61
Entrance 1 Entrance 2 Entrance 3 Entrance 4 Entrance 5 Entrance 6
62
Car Park
4A (via
Link Bridge)
Lift to Bus to T2 & MRT Lift to Car Park 4B, Coach & Bus to City
(at Level 1) (via Underpass at Basement)

Belt 1 Belt 2 Belt 3 Belt 4 Belt 5 Belt 6 Belt 7

Arrival
Level 1 68 69
71

63 64 65

Car Park 4A
$
ATM

66 67 70

Bus to T2 & MRT Lift to Car Park 4B, Coach & Bus to City
(via Underpass at Basement)

Arrival Pick-up Bus Cash Machine (ATM) Lift Steel in Bloom

LEGEND

Car Park Coach Clinic Money Changer Toilet

Immigration Odd-size Escalator Petal Clouds TV Lounge

GST Refund iShopChangi Information Prayer Room Smoking Room

Taxi Baby Care Room Les Oiseaux Snooze Lounge

TERMINAL
DIRECTORY
TRANSIT General operating hours in transit hall:
Retail & Services and Food & Beverage 6am − 12am, unless otherwise stated.

42 Gassan Watches 18, 40 Wines & Spirits by DFS

RETAIL & SERVICES 25 Giordano 16 WH Smith
21 iStudio 12 ZAKKASG
LEVEL 2 27 Kate Spade New York
14 adidas Homecourt 24 Lacoste
22 Luvenus
FOOD & BEVERAGES
19 Airport Pharmacy
13 Avenue Kids 36 Michael Kors
10 Moleskine LEVEL 2
1 Bee Cheng Hiang
2 Bengawan Solo 31 Montblanc 4 Curry Times by
43 Blossom - SATS & Plaza 28 Pandora Old Chang Kee
Premium Lounge 26 Pazzion 5 Heavenly Wang
44 Cathay Pacific Lounge 47 Peranakan Gallery 34, G17 Paris Baguette
37 Charles & Keith 15 The Fashion Place 6 Texas Chicken
46 Cheers 29 Trunk & Co. 33 The Coffee Bean &
35 Coach 45 Smarte Carte Baggage Tea Leaf
7, 39 Cosmetics & Perfumes by Storage 17 Tiger Den
The Shilla Duty Free 30 Sunglass Hut 32 Treasures Yi Dian Xin by
8 Discover Singapore 23 Swarovski Imperial Treasure
20 E-Gadget @ T4 9 Taste Singapore
3 Eu Yan Sang 41 The Cocoa Trees LEVEL 2M
35 Furla 38 TWG Tea Boutique 48 International Food Hall
11 Uniqlo

PUBLIC General operating hours for all public area:

Retail & Services 7am − 11pm, Food & Beverage 10:30am − 11pm, unless otherwise stated.

LEVEL 2 64 Ma Mum
RETAIL & SERVICES 7am – 1am
55 Bakery Cuisine
From mid Sep 2019
56 Bee Cheng Hiang
LEVEL 1 71 Old Street Bak Kut Teh
49 Changi Recommends
63 Baggage Storage 8am – 10pm
53 Cosmetics & Perfumes by
70 Big Bus Tours 65 Paris Baguette
The Shilla Duty Free
67 Car Rental 52 E-Gadget Mini by
– Avis / Budget LEVEL 2
Sprint-Cass
70 Changi Meet & Greet 54 Kaboom 57 O’Coffee Club Xpress
6am – 12am 51 Watsons Personal 50 Starbucks Coffee
66, 70 Changi Recommends Care Store
East Kiosk LEVEL 2M
7am to 10pm 60 ANDES by Astons
– West Kiosk FOOD & BEVERAGES 58 Food Emporium
69 Cheers 7am – 11pm
70 Starhub LEVEL 1 61 London Fat Duck
68 LiHO 62 McDonald’s
7am – 11pm 59 Sushi Goshin
Halal 24-hours
TRANSIT HALL

Changi LoveSG has the best Taste of Singapore for the

foodie travelers, from local delights, delicacies, traditional
culinary to food souvenirs and more.

Taste Singapore Eu Yan Sang

Taste Singapore offers a delightful range of A heritage brand since 1879, Eu Yan Sang is a
Singapore’s most iconic delicacies – from durian leading brand in the health and wellness space,
chocolates, Merlion-shaped mango cookies and with an established reputation in Traditional
pineapple tarts to prawn rolls. Remember to buy Chinese Medicine – retailing fine quality Chinese
these special souvenirs for your friends and family herbs, Chinese proprietary medicine, health food
back home. and TCM supplements. Eu Yan Sang products
are synonymous with quality consistency and
modern and scientific approaches in TCM.

Heavenly Wang Curry Times

Set in retro Singapore coffee shop décor with Curry Times offers authentic home-cooked curry
metal shelves stocked with biscuit tins, colourful dishes set in nostalgic décor reminiscent of our
stools and white brick walls, where tradition glorious culinary traditions. Originating from the
meets modern comforts. Heavenly Wang soothes famous local curry puff chain Old Chang Kee,
diners’ senses with a menu of traditional kaya Curry Times retains the traditions of excellent
toast, aromatic kopi, Chinese pastries and other curry making. Try the signature Curry Chicken,
local favourites. masterfully prepared with passion and is filled with
fresh, succulent chicken and a spicy rich curry
broth simmered to perfection.
AWESOME
GIFT IDEAS Pick up these lovely items and
surprise your special someone.

1 2

10 3

4
9

8
7

1. Vertical Device Bag, $170 from Moleskine; 2. Furla Lodovica Tote Bag, $598.13 from Furla; 3. COACH Signature Parker
Shoulder Bag, $556.07 from Coach; 4. Floral Singapore Cap, $26.90 from Discover Singapore; 5. Embellished Pointy
Front Heels, $86 from Pazzion; 6. Muzen FM Bluetooth Speaker with Box, $129.91 from E-Gadget @ T4; 7. Bondi Sun™
Australian Daily Sunscreen SPF 30+, $39.95 from Airport Pharmacy; 8. Moderno A5 Notebook, $28; Moderno Pen and
Pouch Set, $32 from WH Smith; 9. Dolce & Gabbana Faceted Butterfly Sunglasses, $476.64 from Sunglass Hut;
10. Nicola Bicolor Small Shoulder Bag, $551.40 from Kate Spade New York
PUBLIC AREA

DELICIOUS
DELIGHTS Head over to T4 for a quick
bite or a leisurely meal.

Sweet Treats @ Food Emporium

Level 2M

Rainbow Lapis Partea

From handcrafted This modern tea joint redefines
Nonya Kuehs to tea appreciation experience
traditionally baked by combining freshly-cut fruits
Kueh Lapis, Rainbow with Chinese tea to create a
Lapis celebrates the myriad of multi-coloured tea
heritage delicacies of brews. The refreshing brew is
Singapore using the perfect to quench your thirst
finest ingredients that in sunny, humid Singapore
are guaranteed to satisfy weather. Must try drinks
your taste buds. include their Rainbow Tea and
Pu’Er Rose Tea.

ANDES by Astons
Level 2M
ANDES by Astons is a halal steakhouse. At ANDES, we believe that
great food can be offered at great prices. Therefore, we always insist
on using quality ingredients and serving generous portions for all
our food. Our menu includes a wide selection of steak, chicken and
seafood with side dishes; definitely something to satisfy all!

London Fat Duck

Level 2M
London Fat Duck offer signature dishes including London Roast Duck,
Black Pepper London Duck Bun and Wanton Noodle Soup. Their delicious
duck meats are kept tender and juicy while the skin remains crispy and
flavourful, using modern technology and a heritage recipe to create a
whole new roast duck experience. Vacuum-packed whole London Roast
Duck ($58.80) is also available – good for gifts for family or friends.
MUST Check out our product

BUYS recommendations for

the season.
iShopChangi.com allows you to shop
without any fuss 30 days in advance
and up to 12 hours before you fly!
The e-store allows you to browse and
shop over 800 brands across
4 terminals so you get to enjoy the true
freedom of duty-free retail therapy!

Shop online from a range

of duty-free products at
iShopChangi.com, before you
depart from or arrive at
Changi Airport.

1 2
Collect your purchases from
the designated iShopChangi
Collection Centres before
departing or upon arrival at
The Shilla Duty Free and DFS
stores located at the baggage
claim hall.

Fly with ease!

3

1. Mini EZ Chicken (SG Series), $19.80 from Bee Cheng Hiang; Scan to shop now!
2. TR- iBASS7 Stereo Sound Double Speaker, $78 from E-Gadget Mini;
3. 12” Captain America Plush and 12” Ironman Plush, $26.90 each from Kaboom

Download the iChangi App

Flight Changi Rewards Wayfinding Personalised

Updates E-card Experience
 5
TOP
THINGS
TO DO
IN JEWEL
01 02 03 04 05
DISCOVER IMMERSE EXPLORE JEWEL’S DINE IN PICK UP
INSTA-WORTHY YOURSELF IN CANOPY PARK THE GREAT UNIQUELY
PHOTO SPOTS NATURE Experience wonder OUTDOORS, SINGAPORE GIFTS
With stunning Hike up the 4-storey at this 14,000 sqm INDOORS Acquaint yourself with
installations and Shiseido Forest recreational park Dine in airy terraces Singapore through
breath-taking views Valley and discover which features world- set in pleasant unique collections or
at different parts of intriguing plants from class play attractions gardens, with views browse a heady mix
Jewel, endless photo all around the world. for the young and to savour and menus of contemporary and
opportunities await! With more than 900 young-at-heart. to tempt. There’s all traditional home-
Don’t forget to add trees and palms, the charm of al fresco grown brands to
#hereatJewel and and about 60,000 dining in Singapore bring home a piece of
#jewelchangiairport shrubs, immerse set in cool comfort. Singapore!
and tag us yourself in this garden
@JewelChangiAirport wonderland.
when you
upload them.

Changi Rewards
Sign up for FREE membership now & get to enjoy these benefits:

Shopping Exclusive GST Absorbed Points to Miles

Rebates Events Enjoy GST Convert points to
Scan to sign up now!
Earn points to Be invited to Absorbed KrisFlyer Miles www.changirewards.com/register.aspx
offset your next members-only shopping at public
purchase events areas in Changi
Airport

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All prices are correct at the time of print. Prices are in Singapore Dollar (S$), excluding GST. Items featured are subject to stock availability.

While every effort has been made to ensure that the information in this brochure is accurate at the time of print (June 2019),
Changi Airport Group (Singapore) Pte. Ltd. shall not be held liable for any dissatisfaction, damages, loss, injury or inconvenience
arising from the contents of this brochure.

Copyright © Changi Airport Group (Singapore) Pte. Ltd. 2019. All rights reserved.