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Lesson 2 The Communication Process

Purposice Communication lesson 2

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Norhaya Kalipapa
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48 views

Lesson 2 The Communication Process

Purposice Communication lesson 2

Uploaded by

Norhaya Kalipapa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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The

Communication
Process
The communication process is a
series of steps that occur when
people interact with each other. It
involves the exchange of
information, ideas, thoughts, or
feelings between a sender and a
receiver.
The process is dynamic and
can take various forms, such as
verbal or non-verbal
communication. Here are the
key elements of the
communication process:
1.Sender (Encoder):
The person or entity who initiates the
communication process by creating and
sending a message.
The sender's purpose is to convey
information, express thoughts, or evoke a
response from the receiver.
2. Message:
The information, idea, emotion, or intention
that the sender wants to communicate.
The message can be conveyed through
various channels, such as spoken or
written words, visual symbols, gestures, or
facial expressions.
3. Encoding:
The process of converting the sender's
message into symbols, codes, or
language that can be understood by both
parties.
Encoding involves choosing words,
structuring sentences, and utilizing
appropriate non-verbal cues to convey the
4. Channel:
The medium through which the encoded
message is transmitted from the sender to
the receiver.
Channels can include face-to-face
conversations, written documents, phone
calls, emails, or other forms of
communication.
5. Decoding:
The process by which the receiver
interprets and understands the message
sent by the sender.
Decoding involves extracting meaning
from the symbols, codes, or language
used by the sender.
6. Receiver (Decoder):
The person or entity for whom the
message is intended and who interprets
the message sent by the sender.
The receiver's understanding may be
influenced by their background,
experiences, and cultural context.
7. Feedback:
The response or reaction provided by the
receiver to the sender's message.
Feedback can be verbal or non-verbal
and serves to confirm understanding,
seek clarification, or express agreement
or disagreement.
8. Noise:
Any interference or disturbance that
disrupts the communication process and
may lead to misinterpretation of the
message.
Noise can be external (e.g., environmental
distractions) or internal (e.g., personal
biases, emotional states).
9. Context:
The broader circumstances or environment in
which the communication takes place. All
communication happens within a context that
influences how the message is sent, perceived, and
received. Context may include factors such as the
relationship between sender and receiver, cultural,
situational, relational, and historical factors, and the
purpose of the communication.
The communication process is cyclical and
continuous, with feedback influencing subsequent
messages. Effective communication requires
careful consideration of each stage and the ability
to adapt to the specific context and needs of the
participants. Misunderstandings can occur at any
point in the process, highlighting the importance
of clarity, active listening, and feedback for
successful communication.

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