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Influence of Attendance Policy Implementation on Faculty Absenteeism:

Issues and Prospects for Policy Upgrade

Article in International Journal of Human Resource Studies · July 2019

DOI: 10.5296/ijhrs.v9i3.15026

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 International Journal of Human Resource Studies
ISSN 2162-3058
2019, Vol. 9, No. 3

Influence of Attendance Policy Implementation on

Faculty Absenteeism: Issues and Prospects for Policy
Upgrade
Dassy Jane S. Maquilan, Ph.D.
College of Business Education, Technological Institute of the Philippines
938 Aurora Boulevard, Cubao, Quezon City, Philippines
E-mail: [email protected]

Carl Mark B. Miniano, Ph.D., DBE (Corresponding author)

College of Administrative and Financial Sciences, AMA International
University-Bahrain
Building 829, Road 2013, Block 712, P.O. Box 8041, Salmabad, Kingdom of Bahrain
E-mail: [email protected]

Received: May 20, 2019 Accepted: June 12, 2019 Online published: July 3, 2019
doi:10.5296/ijhrs.v9i3.15026 URL: https://doi.org/10.5296/ijhrs.v9i3.15026

Abstract
The study investigated if faculty absenteeism is influenced by the extent of policy
implementation on attendance monitoring, reporting, and usage of records. Through the use
of Focus Group Discussion, it also determined the issues and prospects surrounding the
policy and its implementation, in an attempt to generate inputs for upgrading the attendance
policies and procedures in a technological university operating in Quezon City and Manila
City in the Philippines. Respondents of the study were comprised of faculty members,
attendance checkers, academic heads, and Human Resource Department staff of the said
institution. The results revealed that faculty absenteeism is not influenced by the extent of
implementing the policy on attendance monitoring, reporting and usage of record. The study
also discovered some policy issues such as uncommitted attendance checkers, improper and
inconsistent attendance remarks, lenient implementation of the attendance monitoring policy,
and lack of coordination among concerned departments.
Keywords: faculty absenteeism, attendance monitoring, attendance reporting, policy

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implementation, Philippines
1. Introduction
A sound policy is said to be the cornerstone of a successful management control system.
While having a policy is undoubtedly just one side of the equation, examining the issues that
surround these policies has proven useful in generating valuable insights on upgrading the
human resource policies, and pinpointing the crtical issues that should be addressed in its
implementation. Looking into the issues and concerns and the various modes of faculty
attendance monitoring (Ami-Narh, Aziale, & Akanferi, 2014; Deane & Murphy, 2016) and
exploring the currently existing modes of attendance monitoring (El-Abed, Giot, Hemery, &
Rosenberger, 2012; Hameed, Saquib, Ul-Hasan, & Junejo, 2015; Lodha, Gupta, & Jain, 2015)
will greatly help in identifying factors to be considered in policy upgrades.
A plethora of researches conducted underscored that attendance has significant effects on
student achievement (Joseph, Waymack, & Zielaski, 2014) (Roby, 2013) (Tingle et al., 2012)
(Miller, Murnane, & Willet, 2007) (Sezgin, Koşar, Kılınç, & Öğdem, 2014) (Iqbal,
Muhammad, & Haider, 2015). Prior to the student achievement however, the schools should
ensure that the teachers are in the classroom to perform their responsibilities. Monitoring and
verification of whether the faculty member is attending his or her class is a crucial part of the
process. This activity is not easy when the system is using paper and pen to monitor the
attendance of the academic staff, and is being conducted manually, since there is a possibility
that the process will be circumvented or abused. (Glewwe, Kremer, Moulin, & Zitzewitz,
2004). An effective control system should be done by the institution due to the issues on
productivity and cost (Ehrenberg, Ehrenberg, Rees, & Ehrenberg, 1991; Hermann & Rockoff,
2012; Woods & Montagno, 1997). On the faculty member‟s side, instances of being unduly
marked late, under time, or absent persist. Monitoring could signify distrust but employers
argue that through it they are able to protect the organization from unnecessary ill-effects.
(Moussa, 2015) and in management parlance, to establish a control environment that will
deter teacher absenteeism (McKenzie, Nugroho, Ozolins, McMilan, & Sumarto, 2014).
2. Literature Review
2.1 Attendance Monitoring Modalities
It is a common practice for companies to have policies on employee attendance monitoring.
In the context of educational institutions, this can mean attendance of teachers, or students.
Ami-Narh et al., (2014) were able to clearly differentiate between computer-based and
biometric-based attendance management systems. They further conclude; “biometric
timekeeping technologies are more secured than traditional timekeeping methods.” Another
study states, “the use of biometric timekeeping technologies has better effect on organization
labour cost as these are not susceptible to frequent breakdown as compared to traditional
methods” Deane & Murphy (2016). On the contrary, another research found out that using the
traditional paper-based log-book to record attendance in a classroom-based learning activities
was acceptable and more practical for students and staff. The said practice was also seen as to
have facilitated better record keeping. This goes to say that regardless of whether it is done in

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a big organization or just a small classroom, the end goal of attendance monitoring is to have
a transparent record keeping, embodying the company‟s existing policies. A group of authors
also emphasized that monitoring when done by Program Heads, Head Teachers and the like,
could be a cheaper alternative, not to mention the extra value that it could provide through
establishing and maintaining a more personalized approach to monitoring. In this way, sets of
information gathered through personal observations potential inputs could generate data that
could be used by the government for planning purposes. This practice however could
possibly lead to collusion among the program heads and the teachers, especially when
financial rewards are attached (Cillers, Kasirye, Leaver, Serneels, & Zeitlin, 2016). Another
interesting way of monitoring attendance was employed by the NGO Seva Mandir in India
(Duflo, E. Hanna & Ryan, 2012) where the organization issued photo cameras to the teachers.
The mechanics of the program was for one of the students to the take the picture of the whole
class at the start and toward the end of the school day.
2.2 Strategies in Improving Faculty Attendance
The most prevalent strategies used in improving teacher attendance is the use of reward and
punishment. In a study conducted in New York district, Jacobson (1989) investigated the
effects of providing pay incentives on teacher absenteeism. The study revealed that in the
initial year of the project implementation, a significant decline in teacher absences were noted.
Consequently, a rose from 8 percent to 34 percent in perfect attendance was recorded, while a
dramatic decline in teacher absences were noted. In India, a study was conducted to
determine whether providing financial incentives can reduce the rate of teacher absenteeism.
The study found out that an immediate and long lasting reduction in teacher absenteeism
emerged as the effect of providing financial incentives for perfect attendance. (Duflo, E.
Hanna & Ryan, 2012). Another research however argues that monetary incentive does not
result to a positive outcome on teacher attendance (Glewwe et al., 2004). Recognizing that
one reason for teacher absenteeism is the demotivating effect of the poor student attendance,
one interesting strategy proposed was the use of the concept called the “Share Goods”
(Banerjee, King, & Orazem, Peter F. Paterno, 2012). The strategy focused on improving
student attendance to improve the attendance of teachers. In her District Administration
Magazine article titled Attendance Incentive, Jackson shared the strategies used by
Muhlenberg South Middleschool in Greenville, Kentucky to decrease teacher absenteeism
rate (Jackson, 2018). Some of the strategies are the following; (1) Organize staff pep rallies;
(2) Eliminate black out dates; (3) Shift to paid time off rather than separating sick days and
personal days; (4) Start a teacher book club; (5) Cover classes on teacher‟s birthday, (6)
Organize team building activities on PD days; (7) Provide meals for perfect attendance; (8)
Give principals regular absentee data; (9), Put up “shout out” boards where students, staff
and parents can post compliments and, (10) Offer bonus planning periods.
2.3 Issues/concerns in Monitoring Academic Staff Attendance
“Teacher absences fell in response to increased accountability pressure suggests that one
mechanism through which consequential accountability policies affect student achievement is
through increased teacher effort” (Gerhenson, 2015). Monitoring attendance encompasses

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employees‟ productivity or students‟ performance (Deane & Murphy, 2016) while the
working environment where the learning takes place, and the factors relevant to that
environment were seen by many researchers as the key factors to achieving quality teaching,
and more importantly good turn out in teacher attendance (McKenzie et al., 2014). Along
these arguments, another author emphasized that people exhibits a great avoidance behaviour
for un-conducive work places. This he added would result to increased absenteeism. On the
contrary he concluded, a good working environment, facilitates good working attitude and
behaviour, including good attendance record. Monitoring also increased concerns about
employee privacy (Bringer, Chabanne, Le Metayer, & Lescuyer, 2017) . A balance must
therefore be established between the gains associated with monitoring, and the possible
negative effects of perceived invasion of employees‟ privacy rights. The use of recent
technologies however, makes employees think, that as they are monitored, their privacy is
being breached. This makes the adoption of the new technologies more complicated in a
sense, thus the balancing act between the gains and perils of such utilization is further made
difficult (V. John Ella, J.D. & P.C., 2016). Consequently, Moussa refers to these emerging
technologies in monitoring employees as Electronic Performance Monitoring (EPM) (Moussa,
2015). According to him, “EPM Electronic performance monitoring (EPM) refers to the
practice of using computers and/or telecommunication technology to collect, analyse, and
report information about employee performance.”
Pawar, Priya, & Thorve (2016) in their research “Attendance Monitoring System (AMS),
which is based on Android Application and Global Position System (GPS)” which monitors
the attendance of employees utilizing the Android Operating System highlighted its speed
advantage over the Desktop-based Biometric System. They further claimed that the said
system could easily generate reports regardless of location. On the other hand, another
researcher coined the term “Trilateral Biometric Adoption Model” (Terblanche, 2012). He
expounds, “the model furnishes the biometric access control fraternity with a practical
implementation framework that is both scalable and pliable to the extent that its applicability
transcends biometric modality constraints.”
A group of researchers emphasized that using face recognition to track the attendance of
people, can actually perform reliably even with the different facial expressions, including the
various lighting conditions and the physical pose of the person. (Nagothu & Anitha, 2016;
Swetha, Ashwini, & Neshwasalih, 2015). Deane & Murphy (2016) however found in their
study that using paper-based attendance recording was acceptable and practical. However,
some researchers remarked that paper-based attendance monitoring system is cumbersome
whether it is used to monitor students, teachers, staff, or employees‟ attendance. This
approach of however according to some authors, is time consuming and needs an automated
and reliable system (Pawar et al., 2016). Ami-Narh and coleagues contend that it is a
daunting task for employers in the Ghanaian business community (Ami-Narh et al., 2014).
Even the attendance taking per se is in itself sometimes inaccurate, time consuming and
laborious (Lodha et al., 2015). In an attempt at improving the conduct of monitoring faculty
attendance, several researchers have focused on this area. Some researchers developed their
own system to monitor teachers and staff‟ attendance through Biometrics and Radio

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Frequency Identification and link it to Android application modules (MB & Roy, 2015).
The research findings of (Ami-Narh et al., 2014) underscored that; “biometric timekeeping
technologies are more secured than traditional timekeeping methods,” They further argued
that, “ it‟s use has better effects on organization labour cost as compared with traditional
methods, and, biometric hardware technologies are not susceptible to frequent breakdown as
compared to traditional methods.” This simple means that the use of these methods and
hard-wares are applicable in any organizational set-up.
Nicolas, Manares, Oquendo, & Radislao (2012) argues, “for the non-teaching personnel,
biometrics is very useful and very acceptable on their part while for the teaching personnel it
is slightly useful and slightly acceptable.” According to them, “based on the interviews
conducted, it had a negative effect on the part of the teaching personnel so there is rejection
on the use of it.” The authors further noted that, “Biometrics technology counters teacher
effectiveness since the teaching job cannot be quantified.” They further opined that, ”the
teacher goes beyond his/her classroom activities and time frames should be flexible rather
than restricted.”
The thought of ease in conducting attendance monitoring while ensuring high level of
security of the person have conspired to adopt biometric system technologies. “Biometrics
can be defined as the measurable characteristics of individuals based on their physiological
features or behavioural patterns that can be used to recognize or verify their identity.” In
technical terms, the authors continued, “biometrics is the automated technique of measuring a
physical characteristic or personal trait of an individual and comparing that characteristic or
trait to a database for purposes of recognizing that individual” (Emami, 2016; Krishnamurthi,
Mary, B. N., & Pereira, 2015)
2.4 Theoretical Approaches to Policy Change and Implementation
When a problem persists in the implementation of policy, or processes, either change or
reform can address this situation. However, it is not easy to change. Change requires a
rationale to define the multiple constraints involved in doing the change, trade-offs in
selecting suitable solutions to the constraints, and theories and concepts to develop
enhancements on the changes. For policy implementation, no „one-size–fits-all‟ solutions
exist in implementing the policy. The author says, “It is important to realize that there is
diversity in implementation, and hence researchers should not look for one common theory.”
He further notes, that it is efficient and practical to formulate initial theories, which matches
and combines the most convincing elements of different theories, and building those theories
based on the context at hand.
Heads of Schools, with the threats of ever-changing institutional environment, manage these
imperatives on a daily basis by facilitating a transformation the school‟s infrastructure. This is
done through an administrative practice that is more aligned with policies and actual practice
in the classroom. This approach of designing and redesigning activities aims to make the
school‟s technical core less private and more transparent. The authors further added that
rather than solely relying on political authority, head of schools could also utilize persuasion

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emphasizing to teachers the need to creatively to continually changing policy environment

(Spillane & Kenney, 2012). Developing policies in general, involve a systematic procedure of
problem recognition, goals identification, alternatives generation to achieve desired results,
evaluating the financial viability and the cost effectiveness of the generated alternatives,
choosing the best alternative and formulating the plans and policies for the implementation of
the chosen alternatives. Policy review and evaluation also generally passes through these
stages (Jie, 2016).
Excellence and professionalism must be religiously observed in policy formulation,
implementation, and review (Miniano, 2010). A Quality Assurance System generally
necessitates a focus on two aspects, which include continuous improvement, and
accountability. Once continuous improvement is established, accountability will be
automatically developed (Teeroovengadum, Kamanabhan, & Seebaluck, 2016).
2.5 Attendance Monitoring Policy Prospects
Another area that requires emphasis in managing teacher absenteeism is the review and
evaluation of school procedures and policies (Knoster, 2016). Studies suggest modifying and
strengthening these policies and procedures could result to significant improvements on
teachers‟ attendance. Recommendations supported by researches include; “(1) more
substantial, formative, and formal reporting of teacher absence data,” “ (2) requiring teachers
to report absences directly to supervisors in face-to-face, in-person meetings,” “(3) more
consistent, proactive, and clear communication with staff concerning expectations for teacher
attendance,” “(4) the implementation of measures by district administration to hold school
administration accountable for teacher absences,” “(5) encouraging and promoting good
health among teachers as a matter of policy,” “(6) allowing teachers to carry over unused sick
days as a means of eliminating a use it or lose it mentality,” “(7) eliminating leave banks,”
and “(8) placing restrictions on the use of personal days to ensure that teachers are not using
them at the expense of student learning (e.g., not using vacation leave time while school is in
session)” (Knoster, 2016).
In the absence of control policies, teachers respond to changes. For example, “teachers who
are required to report absences directly to their principal by telephone are absent less often
than teachers who report their absences indirectly, to either a centralized reporting centre or a
school-based message machine” (Miller et al., 2007). It is of great importance that
policy-makers know that interventions implemented should last longer than a year, to really
see the impact of the interventions made. The authors further argued that teachers tend to
positively respond to interventions, when they are given sufficient time to observe the effects
of the programs. This only means that a sufficient time should be set, for the program to
progress in its normal course including the process of adoption of the people involved.
Duflo, E. Hanna & Ryan (2012) assessed an activity in Rajasthan, India that checked
educator truancy once a day utilizing cameras, and that made instructors' compensations a
component of their participation by arbitrarily doling out schools to either this treatment or no
treatment. The mediation diminished instructor non-attendance from 42 to 23 percent.
Following a year, test scores in treatment schools were .17 of a standard deviation higher than

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in control schools, and grade fulfilment expanded results (Vegas, Ganimian, & Jaimovich,
2012) while provision of monetary incentives can be effective to discourage absenteeism
(Essaw & John, 2013; Masino & Nino-Zarazua, 2016; Vegas et al., 2012). Programs for
educators should explore the importance of a “shared vision” of education in promoting
positive climate to avert absenteeism (Cohen, McCabe, Michelli, & Pickeral, 2009).
3. Methodology
This study used the descriptive method of research and utilized both quantitative and
qualitative approaches. Survey questionnaires were administered to One Hundred Four
respondents who were purposively selected using the following criteria: (1) Faculty members
who had been teaching in the institution for more than two years; (2) Permanent full time
attendance checkers who had been with the institution for more than two years; (3) Academic
heads who had been in their position for more than two years; and (4) Human Resource Staff
who had been with their position for more than two years.
Data gathered were analyzed using descriptive statistics. Weighted Mean and Standard
Deviation were used to measure the extent of policy implementation, while the influence of
policy implementation on faculty absenteeism was determined through Regression Analysis.
Focus Group Discussion, and personal interview were conducted to determine the issues and
prospects on the policies. The study was conducted in the two campuses of the university, one
located in Quezon City, and the other one in the City of Manila, Philippines. Qualitative data
were analyzed by drawing on patterns and themes from the responses of the participants.
4. Results and Discussion
4.1 Influence of Policy Implementation on Faculty Absenteeism
To determine if Faculty Absenteeism is influenced by the extent of policy implementation on
attendance monitoring, reporting and usage of records, Multi Regression was conducted.
Table 1 shows that in general, policy implementation has no significant influence on faculty
absenteeism (R=0.24935, p=0.14728).
Thus, hypothesis is supported. Consequently, faculty absenteeism is not significantly
influenced by the extent of implementation of the Attendance Monitoring Policy (R=0.24935,
p=0.10473). This simply means that regardless of whether the attendance is regularly and
religiously checked based on schedule, the faculty members‟ manner and frequency of
attending their respective classes will still be the same.
Extent of Attendance Reporting Policy implementation does not influence faculty
absenteeism (R= 0.24935, p=0.24989), These connotes that regardless of whether daily report
on their class attendance are timely received as a feedback by both the faculty members, and
the academic administrators, faculty absenteeism appeared to be at the same rate. Finally
Usage of Record Policy does not influence faculty absenteeism (R= 0.24935, p= 0.21609).
While the faculty members knew that absences will affect their salary, their course load and
potentially jeopardize their chance of being promoted, still, it did not influence their rate of
absenteeism.

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Table 1. Influence of Policy Implementation on Faculty Absenteeism

Regression Statistics
R 0.24935
R-Squared 0.06217
Adjusted R-Squared 0.02828
N 87
ANOVA
d.f. SS MS F p-value
Regression 3 32.18169 10.72723 1.83418 0.14728
Residual 83 485.42751 5.84852
Total 86 517.60920
Coefficient Standard LCL UCL t Stat p-value H0 (5%)
Error
Intercept 2.35843 2.35810 -2.33173 7.04860 1.00014 0.32015 accepted
AttendanceMonitoringPolicy 0.59986 0.36570 -0.12751 1.32723 1.64030 0.10473 accepted
AttendanceReportingPolicy -0.47081 0.40632 -1.27897 0.33735 -1.15872 0.24989 accepted
RecordUsagePolicy -0.43455 0.34862 -1.12794 0.25884 -1.24650 0.21609 accepted

4.2 Extent of Attendance Monitoring Policy Implementation

Figure 1 shows the mean values of the respondents‟ perception on the extent the policy on
attendance monitoring is being implemented.

Figure 1. Comparative Perception on the Extent of Implementation of Attendance

Monitoring Policy
It is interesting to note that the faculty members registered the lowest mean value (X̄=4.05, σ
= 0.54553), which could be interpreted that they consider the policy as being implemented at
a “High” extent. On the other hand, the HR staff claimed that the policy is implemented at a
“Very High” extent (X̄=5.00, σ = 0). These results indicate that the attendance checking
policy is implemented at a “High” extent.

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Generally, the respondents consider the procedures “Checkers are assigned particular
schedules“, “Checking schedules are followed by the checkers”; and “First round made by
the checkers considered the 15 minutes grace period” to be implemented at a “Very High”
extent, while, the procedures such as “After 15 minutes all faculty members who are not in
their respective classrooms are marked late”; and “A second round is made to check those
faculty members noticed late in the first round to accurately record the number of minutes of
being late” were only implemented at a “High” extent. It can be inferred from these findings
that the HR has been very clear with the time schedule and classroom assignments that need
to be checked by the checkers, but the latter had noticeably been a little soft in implementing
the policy on tardiness.
4.2 Extent of Attendance Reporting Policy Implementation
Figure 2 illustrates the comparative perceptions of the respondents as regards the extent the
Attendance Reporting Policy is being implemented in the institution.

Attendance Reporting

Faculty
(X?=2.94,
s =0.70556)
(X?4.86,
s =0.14286)
(X?=5.00, Attendance
HR Staff
s =0.00) Checkers

(X?=4.43,
s =0.28571)
Academic
Heads

Figure 2. Comparative Perception on the Extent of Implementation of Attendance

Reporting Policy
While the HR staff, and the Attendance Checkers have perceived that this policy is
implemented at a “Very High” extent (X̄=5.00, σ=0.00), and (X̄ 4.86, σ =0.14286), the faculty
members however were obviously do not see it that way (X̄=2.94, σ =0.70556). The HR staff,
and attendance checkers alike obviously expect no direct benefit from the attendance
performance of the faculty members. This was however different in the case of the heads of
department who have direct command responsibility with the teachers, and therefore will be
indirectly affected by the situation (X̄ =4.43, σ =0.28571).
The result however generally indicates that the policy on attendance reporting is implemented
at a “High” extent. In an organization where the system is in order, recognizing its
functionality and capability is always warranted, and this was apparent with the actions of the

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attendance checkers. The ratings that led to a discrepancy in the responses revealed an
opportunity for the institution to improve its policy in this area.
The perceived extent of implementation showed variability of the responses ranging from
“Moderate” extent in the procedures “errors in reporting by the checkers are easily addressed
and changed” to a “High” extent for the procedures “faculty members who are present are
reported correctly”, and "faculty members who are absent are reported with remarks
indicating if he/she is excused, on leave or unofficial leave”. The discrepancies were clarified
through a follow-up interview, and the key informants claimed that not all faculty members
who were absent were truly marked as absent. On the other hand, other key informants also
admitted that there were cases were faculty members who were on official leave but were
erroneously marked as absent. Other key informants gave some suggestions on how to
manage this issue, stating that the Human Resource Department should have an earlier
clearance for the faculty members who will have an official business outside the campus, like
attending seminars or on official leave, and this must be posted as an online announcement in
the Attendance Monitoring System, so that the checkers will be notified during attendance
recording.
4.3 Extent of Attendance Record Usage Policy Implementation
Figure 3 shows the comparative responses as regards the extent of policy implementation on
usage of attendance records. The HR Staff, attendance checker, and academic heads
unanimously claimed that the said policy and procedures were implemented at a “Very High”
extent (X̄=4.8, σ=0.28571; X̄ 4.7, σ=0.54813; X̄ =4.8, σ=0.28571). The Faculty members
however, claimed that the policy was only implemented at a “High” extent. Generally
however, these results connote that “attendance reports made by the checkers are used as a
basis for payroll computation.
On the other hand, the procedure “attendance reports made by the checkers form as basis for
general disciplinary actions” garnered the lowest extent of implementation. Faculty
members thought that although disciplinary action is desired to curb the breaking of rules and
regulations stipulated in the General Disciplinary Sanctions (GDS) manual, they felt it was
not applied fairly to all. Notwithstanding the fact that the penalty for chronic absenteeism is
dismissal, one key-informant revealed that a chronic absentee faculty member was even
awarded with a permanent employment status. This is absolutely an alarming case since it
sends a message that the institution does not apply the policies equally and fairly among the
faculty members.

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Records Usage Policy

Faculty

(X?=4.37,
s =0.54232)

(X?=(X?4.7,
4.8, Attendanc
HR Staff
s =0.54813)
s =0.28571) e Checkers
(X?=4.8,
s =0.28571)

Academic
Heads

Figure 3. Comparative Perception on the Extent of Implementation of Records Usage

Policy
It is also interesting to note, that the procedure “Attendance records are used by the program
heads in providing teaching load assignments”, while still interpreted as implemented to a
“High” extent, got the lowest weighted mean. This goes to say that not all heads of
departments are religiously using attendance record as a basis in determining and assigning
course loads. On the contrary, it is deemed to a deterrent for a chronic absentee since a
reduction in course load will have a longer impact in terms of salary. Implementing it to a
high extent however if Attendance Monitoring is accurate, will be a strong signal to the
faculty that the policy is seriously implemented
4.4 Policy Issues and Prospects on Attendance Monitoring, Recording and Usage of Record
Responses from the Focus Group Discussions and In-depth Interviews revealed prevalent
themes on issues and prospects pertaining to the attendance monitoring policy. These include;
attendance checkers with low work commitment, erroneous attendance remarks, lenient
implementation of attendance monitoring policy, and lack of coordination among concerned
academic departments.
4.4.1 Low Work Commitment Among Attendance Checkers
Different reasons surfaced for weak commitment. Uncommitted checkers can be a concern on
multitasking performance particularly on the role of shifting ability Although checkers have
definite assignment schedules, indicated that accomplishing many goals within a certain
period of time by switching between individual tasks draw cognitive rigidity that could
impair the performance of the employees (Szumowska & Kossowska, 2016). From the
key-informants‟ responses, it was found out that there are uncommitted checkers. While most
of the checkers do their job religiously and efficiently, there were those who do otherwise.

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These checkers are obviously a liability to the organization, not to mention the potential
morale problems they might result to the faculty members who were unduly marked absent.
4.4.2. Erroneous Attendance Remarks
While the attendance checkers provide the necessary remarks on the attendance of the faculty
members as absent, late, or under-time, incorrect remarks jeopardize the faculty members‟
performance evaluation and the compensation. From the key-informants‟ responses, it was
found out that there are improper remarks in reporting the attendance of the faculty members.
Inaccurate and inconsistent specification of remarks appeared as major concern of both the
human resources personnel and the faculty members, which were also corroborated by the
heads of department. One attendance checker however, admitted of confirming the attendance
with the concerned faculty member before reporting it.
Whether the system is paperless (Chao, 2015) or using an online system (Rastogi &
Srivastava, 2017) whatever remarks provided by the checkers cannot give beneficial
intervention when the checkers are reporting improperly. Hence, checkers must be extra
careful in indicating the remarks in their attendance monitoring report.
4.4.3 Leniency in Attendance Monitoring
Leniency is a result of low motivation and multitasking (Skaugset et al., 2016). Some people
could lose their enthusiasm in the myriads of tasks. Most of the study participants agreed that
most of the attendance checkers were lenient in the implementation of attendance monitoring
policy. While the latters‟ leniency could have generated positive results for the faculty
members, these on the contrary has resulted to some reporting inconsistencies that eventually
led to several complaints from the faculty members.
4.4.4 Lack of Proper Coordination Among Concerned Departments
Changes in information without being disseminated to those who will be affected create
chaos in the system. The human resource personnel, and attendance checkers confirmed
occurrences of complaints from the faculty members of absences credited to them when they
were attending seminars, doing official business outside of the institution, or simply changing
their class schedule or rooms. The problem happens when the faculty member failed to
accomplish the official business form, change of rooms and schedules for that should be
submitted to the Human Resources Department (HRD) and the Dean‟s office respectively, for
proper documentation. Hence, the result is an uninformed checkers.
Whatever the system is, the faculty members who changed their class schedules and room, and
will attend outside seminars prepare the required documents submitted to the HRD and the
Dean‟s office for proper revision of the changes and logging of permission to leave the work area.
The checkers cannot be held responsible or blamed (Leephaijaroen, 2016) for the shortcoming of
the faculty members to document necessary information salient to their attendance standing.
5. Conclusion
The extent at which policies on attendance monitoring, reporting, and usage of attendance

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 International Journal of Human Resource Studies
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record are implemented in the subject university has no significant influence on faculty
absenteeism. While the respondents claimed that policies have been implemented to a “High”
to a “Very High” extent, they however, were able to identify some issues and prospects that
could be properly addressed in the institution‟s policy review. Most crucial among those
issues are the low work commitment among attendance checkers, leniency in attendance
monitoring, and lack of proper coordination among concerned departments.
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