WiFi NVR User Manual

Please read the instructions thoroughly before use and keep this
manual for future reference.
Thank you for selecting ZOSI products. This quick start guide will get you
through setup, configuration and use of main features. Please note that some
features and services may not be available in all regions. For more information,
please contact your supplier.
While every effort has been made to ensure the accuracy and completeness of
the content in this manual, errors and omissions may occur. We are committed
to continuously optimizing and improving our products and services. As such,
we reserve the right to modify the products and content described in this
product manual at any time without prior notice.

Notice:
• Do not place heavy objects on the device.
• Do not let any solids or liquids to fall into or infiltrate into the device.
• Regularly use a brush to dust off the circuit board, connectors, fans and case,
and remember to turn off the power and pull the plug before cleaning.
• Do not disassemble, repair the device or replace the parts by yourself.
• Avoid strong collisions and do not drop the device.

Operating Environment
• Place and use this product at a temperature of 0℃- 40℃. Avoid direct sunlight
and be away from heat sources.
• Do not install the device in a humid environment.
• Do not expose this device to a smoky or dusty environment.
• Keep the device be installed horizontally and in a stable place to prevent it
from falling.
• Please maintain proper ventilation in the environment.
 Contents
1 Production Introduction................................................................................... 1
1.1Product Overview............................................................................................ 1
2 Unboxing and Initial Setup............................................................................... 1
2.1 Unboxing Inspection...................................................................................... 1
2.2 What’s in the box.......................................................................................... 2
2.3 Introduce the NVR........................................................................................... 2
2.4 Connection Diagram....................................................................................... 3
2.5 Access the System via Smartphone or PC..................................................... 4
3 Basic Operation.................................................................................................. 4
3.1 Start Up............................................................................................................ 4
3.2 System Login.................................................................................................. 5
3.3 Preview............................................................................................................ 6
3.4 Quick Menu..................................................................................................... 7
3.4.1 IPC Channel Configuration.......................................................................... 7
3.4.2 Time Playback.............................................................................................. 8
4 Main menu......................................................................................................... 9
4.1 Main Menu Navigation.................................................................................... 9
4.2 Setup................................................................................................................ 11
4.2.1 Basic Configuration..................................................................................... 11
4.2.2 Live Configuration....................................................................................... 13
4.2.3 Recording Configuration............................................................................. 15
4.2.4 Recording Schedule.................................................................................... 17
4.2.5 Alarm Configuration.................................................................................... 18
4.2.6 Network Configuration............................................................................... 25
4.2.7 User Management....................................................................................... 27
4.2.8 PTZ Configuration....................................................................................... 28
4.2.9 Advanced Configuration............................................................................. 29
Contents
4.3 Search............................................................................................................. 30
4.3.1Time Search............................................................................................... 30
4.3.2 Event Search............................................................................................. 31
4.3.3 Image......................................................................................................... 31
4.4 Backup............................................................................................................ 32
4.5 Information.................................................................................................... 33
4.5.1 System...................................................................................................... 33
4.5.2 Event List................................................................................................... 33
4.5.3 Log List....................................................................................................... 34
4.5.4 Network.................................................................................................... 34
4.5.5 Online User List ........................................................................................ 35
4.6 Disk Management.......................................................................................... 36
4.7 Logoff.............................................................................................................. 36
5 FAQs................................................................................................................... 37
 Production Introduction

1.1 Product Overview

The NVR series is a HD surveillance product that designed for security field. It uses an
embedded operating system to ensure stable system performance. It adopts the
standard H.265 video compression algorithm and a unique spatial-temporal filtering
algorithm to achieve high-quality, low-bitrate synchronous audio and video and 24/7
video recording. With TCP/IP network technologies, it has powerful network data
transmission and remote control capabilities.
The NVR can be used locally or online applied as a part of a safety surveillance network.
With professional network video surveillance software, it fully demonstrates its strong
networking and telecommunication capabilities.
This NVR can be applied to security measures in various fields and departments such as
banking, telecommunications, electric power system, judiciary system, transportation,
smart communities, factories, warehouses and water facilities.

Unboxing and Initial Setup

2.1 Unboxing Inspection
When you receive this product, please confirm that it matches the model you ordered
and carefully inspect the device for any obvious damage. After opening the casing, check
whether the data cable, power cable, and other connections inside the device are firmly
connected to the main board.
Please protect the labels attached to the bottom or back panel, which is very important
to our after-sales service work. When contacting our company for after-sales service, you
will need to provide the model and serial number on the order label.

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 2.2 What’s in the box

HD Network
Video
Recorder

or

NVR Power Supply USB Mouse

Quick Start Guide

Ethernet Cable HDMI Cable Quick Start Guide

Note: Products and accessories vary by product models, please refer to the actual product.

2.3 Introduce the NVR

❶ Antenna

USB Backup

Network Port

HDMI Port
VGA Port
Audio Port
USB Mouse
Power Port

❷ Antenna

HDMI Port

LAN Port
USB 2.0 Port
Type-C
NOTE: The picture shown is for reference only. Actual appearance is subject to the model
you purchased.
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2.4 Connection Diagram
❶

USB Backup

4
Monitor
3
2
1 Route

USB 2.0 Port

LAN Port
3
Battery Camera
1

2 4

HDMI Port Type-C

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① Connect the NVR to the Router with Ethernet Cable.
② Connect the NVR to the Monitor with HDMI Cable or VGA Cable. (VGA Cable is
not included)
③ Connect the USB Mouse to the USB2.0 Port.
④ Connect the NVR to the Power Supply.
⑤ The monitor will display live view of the camera.

NOTE: To ensure the device works properly, it is recommended to power on the

NVR first for testing before a final installation.

2.5 Access the System via Smartphone or PC

Via Smartphone
Search “ZOSI” in App Store, or use a browser to scan the QR code below to download
and install the App, and follow the on-screen instructions to complete the initial setup.

App video operation link

Via PC
Download: https://www.zositech.com/app/

Basic Operation

3.1 Start Up
After connecting the power supply, the power indicator light will turn on, and the device
will start up. At this time, you will hear a "beep" from the buzzer. By default, the system is
in multi-screen mode.
Mouse Use:
Left-click:

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• On the live view and playback multi-channel interface:
Double-click a single-channel to make it full screen, and double-click again to return to
the multi-channel display.
• When navigating the menu:
Click once to open a menu option.
Right-click：
• In the live preview interface, click to bring up the main menu.
• When navigating the menu:
Click once to exit the current menu or return to the previous menu option.

Left-click Right-click

3.2 System Login

After the device is powered on normally, you need to log in to the system before
operating it. The system will provide corresponding functions according to the
permissions of the logged-in user.
The default for the device is "admin" and the default password is blank.
You can log in to the system directly the first time after powering on.

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3.3 Preview
After entering the preview page, double-click the left mouse button to switch between
single or multiple display. On each preview screen, the date, time, and channel name
can be displayed, and each screen display the recording and alarm status of the
monitoring channel.

Motion Detection Triggered Face detection Triggered

Recording Vehicle Detection Triggered

Human-Figure Detection Triggered

Quickly enter the playback page

Quickly enter the backup page
Quickly enter the device information page
Quickly enter the device network page
Quickly enter the current camera configuration page
Quickly enter the recording schedule page.

3.4 Quick Menu

In preview mode, click the right mouse button to bring up the quick menu, and click the
right mouse button again to exit the quick menu.

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 Single: Select single channel for live viewing
Multi: Select multi-channel for live viewing
Start Scan: Start Scan refers to the system automatically
displaying each live video in sequence according to
theorder of the devices in channel lists.
Colour: adjust the brightness, hue, saturation, and
contrast of the channel.
E-Zoom: Zoomed in digitally up to 4X or 8X of single
channel.
Audio: Set the audio settings for each channel to enable,
disable, or mute audio, and adjust the volume. When
[Auto] is selected, the audio will be enabled automatically
when switching to the full-screen display
Snap: Snap and save the live view images
PTZ: Control the rotation of the PTZ camera and set the
automatic cruise/preset point cruise.
Stop Record: Stop /Start Recording
Time Playback: As described in 3.4.2 below
Intelligent Detection: Set up Intelligent detection and
Siren Light Alarm
IPC Channel Configuration: IPC channel configuration
management,upgrade cameras, etc.
Main Menu: Ether the Setting Menu

3.4.1 IPC Channel Configuration

User can Search cameras, Add cameras,Reset IPC(IP camera),View camera Fimware
Version, Upgrade cameras,IPC Setting(or WirelessSet), etc.

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3.4.2 Time Playback
Right-click and select Playback to choose between Video Playback/Quick Playback,
Video Playback: Search for the video you want by time or event, then click Play.
Quick Playback: Quickly playback the first 30 minutes of video.

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 Pause/Play Prev Frame Next Frame
Mute Backup E-Zoom

Exit

Rewind Speed up
Fast Forward Speed down
Backup: Enter the backup page.
Fast Forward: Play video clips at speeds ranging from 1/16x to 16x.
Rewind: Play video clips in reverse at speeds ranging from 1/16x to 16x.
Speed down: Play the video from the previous 30 minutes.
Speed up: Play the video from the next 30 minutes.
The function takes effect when the pause button is pressed.
Prev Frame: Play video frame by frame.
Next Frame: Rewind video frame by frame.

Main Menu
4.1 Main Menu Navigation
Main menu Submenu Function

Basic Set the system time, date format, time format, language, the
configuration device number, video output resolution，auto-logout time,
daylight saving time
Live Set the channel name, display time, block area of each channel,
configuration etc
Record Set video recording , the video stream, snapshot, etc

Schedule Set schedule recording, motion detection recording,intelligent

Setup detection recording
Set motion detection,intelligent detection, PIR detection, Siren-
Alarm light,video loss and other alarms for each channel

Network Set basic network parameters, network sub-stream, email, WIFI

configuration and Dynamic Domain Name Service
User Modify users, change passwords, add users and delete users
management

PTZ Set camera preset points, human tracking, etc.

Advanced Restore the factory settings,system maintenance

configuration

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 Time search Search specified period of time recording , playback the video of
this period
Search

Event search Search motion detection, sensor alarm and all videos, play back
the video of this period

Image Delete, lock and save the video files of specified time period

Click the corresponding date and time, select the channel that
Backup you want to back up

System Info Display the device name, serial number, version, and release date

Information Inquiry and export of motion detection, video loss, sensor alarm
Event Info and other events
Search equipment operation log according to time, it can also
System Log be exported

Network Information of network settings and dynamic DNS settings

Status
Online Users Display the network users currently accessing the device

Disk Total disk space, remaining space, read/write status, and format
Management the disk

User Logoff Log out and exit the system

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4.2 Setup
Set functional parameters of the device, including: Basic Configuration, Live
Configuration, Recording Configuration, Recording Schedule, Alarm Configuration,
Network Configuration, User Management, PTZ Configuration, Advanced
Configuration.
4.2.1 Basic Configuration
Basic configuration contains 3 sub-menus: System, Date & Time, and DST
1. System

[System Type]: The name of the system displayed on the client

[Model Number]: Used for controlling multiple NVRs with one remote control
[Password Check]: Checking this option means that users must enter a username
and password in the system settings and have the corresponding permissions to perform
certain operations.
[Show System Time]: Choose whether to display the time on the scene.
[Max Online Users]: Set the number of network users who can access the device.
[Video Output]: Users can select output resolutions 1024×768, 1280×1024,
1920×1080, 2560X1440，etc..
[Logout After (Minutes)]: The system automatically logs out after a set time of inactivity.
[Startup Wizard]: Whether to display the wizard on startup.

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2. Date and Time
Set the date format, time format, time zone, and manually adjust the system time.
NOTE: The system default time zone of the system is GMT. You can select
[Time Synchronization] to correct the time. The network time server can also be set.

3. DST (Daylight Saving Time)

Set the start and end times of daylight saving time through the week or date.

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4.2.2 Live Configuration
Live configuration contains 3 sub-menus: Live, Main Monitor, and Video Video Masking.
1. Live

[Camera Name] Click on the camera name, and a software keyboard will pop up.
Users can modify the camera name as needed.
Click on the Shift key to switch input method.
[Colour] Users can adjust the brightness, hue, saturation, and contrast of
the channel.

2. Main Monitor
[Interval] The time interval for switching from one channel to another in sequence
during channel rotation.
Configure display window format for the patrol view

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3. Video Masking
Users can mask certain areas in the scene, max 5 areas.
[Mask Setting] Enter the live view, hold down the left mouse button, drag the mouse to
set the blocked area, click [Save] to save the setting.
Double-click the area that needs to be deleted, and the area will turn black. Right-click
to exit, and then click[Save] to delete the blocked area.

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4.2.3 Recording Configuration
Recording configuration contains 4 sub-menus: Enable, Video Quality, Time Stamp ,
and Snap.

1. Enable
Enable/disable recording functions for a specific channel, or set all channels to default
enable. All channels default to enabling circular recording.

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2. Video Quality

Note：These functions are not optional

[Resolution] The recording resolution for each channel
[FPS] The number of frames per second transmitted by the camera image
[Max Bitrate] Camera supports maximum transmission bitrate

3. Stamp

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[Camera Name] Select whether to display the camera name or not
[Time Stamp] Select whether to display time on this channel or not
[Position] Click this button and users can use the mouse to drag the camera name
and timestamp to any position on the live screen.

4.2.4 Recording Schedule

Recording schedule contains 3 submenus: Schedule, Motion, PIR/intelligent.
1. Schedule
Note: By default, no recording plan is set for all camera channels. When the customer
manually turns off the recording, the user can customize all the camera recording plans

[Apply Setting to]Apply the recording schedule of a certain channel to other channels
or all channels.
[Add] Add a recording schedule for a certain day
[Delete] Delete the selected schedule

2. Motion
The setting is the same as that of scheduled recording, please refer to scheduled
recording setting.
NOTE: The default schedule for motion detection recording is all selected.
3. PIR
The setting is the same as that of scheduled recording, please refer to scheduled
recording setting.
NOTE: The default schedule for PIR detection alarm recording is all selected.

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4. Intelligent
The setting is the same as that of scheduled recording, please refer to scheduled
recording setting.
NOTE: The default schedule for intelligent detection alarm recording is all selected.

4.2.5 Alarm Configuration

The Alarm configuration contains 5 sub-menus: Motion Detection, Video Loss,
PIR Detection or Intelligent Detection, Siren-light Alarms and Other Alarms.

1.Motion Detection
By analyzing the video image, when the system detects motion signals that reach
the preset sensitivity, it will trigger motion detection alarms and activate the linkage
function to push the alarm information to the App or email.

[Enable] After selected, the Motion detection function of the corresponding channel
is turned on, and it is enabled by default
[Holding Time] Select the alarm delay time for the channel, which can be set to 5s,
10s, 20s, 30s, 60s, 120s, or Always on.
[Push Time] Set the time interval for pushing alarm notification to the mobile App,
which can be set to 1min, 2min, 3min, 5min, 8min, or 10min.
[Trigger] After the camera detects an alarm, the enable function is triggered

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[Buzzer] When selected, the buzzer will sound when an alarm triggered
[Show Full Screen] When there is an alarm trigger, the alarm will pop up in fullscreen
display
[To Alarm Out] Select to trigger the alarm output on a specified channel
[Email] When an alarm is triggered, the system will send relevant information to the
user's designated email, such as the alarm event, snapshot, device name, device
number, etc.
[Snap] When an alarm is triggered, the system will automatically capture and save
images of the selected channel
[To Record] Select the channel to trigger recording
[Area] In this interface, users can drag the scroll bar to adjust the sensitivity value
(1-8), the default value is 7, the smaller the value, the higher the sensitivity. Because
the sensitivity is affected by factors such as color and time (day or night), users
should adjust the value according to the actual situation.

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Click or drag the mouse to select or erase the detection area.
[ALL] set the entire field of view as a s [Save]Click to save settings
ensitive area
[Clear] clear the current detection area [Exit] exit the current setting
interface
The sensitivity index ranges from 1 to 8. The default sensitivity is 7. The lower the value,
the more sensitive. The higher the value, the less sensitive.
Note: It is best not to have flags,trees or other objects that are easy to flutter in the wind
in the grid for motion detection to avoid false alarms.
[Schedule]

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The setting of the motion detection schedule is the same as that of the scheduled
recording. Please refer to 4.2.4 [Recording Schedule]-[Schedule] for specific
setup steps. This function controls the effective time of the motion detection feature.
Note: The default schedule for motion detection is to Select All.
2. PIR
This function needs to be used with a camera with PIR (Passive Infrared) capability.
After PIR detection is set, the NVR will only record when it detects human life, and
push the alarm notifications to the App or mailbox.

[Channel] Select the channel for setting.

[Holding Time] Select the alarm delay time for the channel. Options: 5s, 10s, 20s, 30s,
60s, 120s, Always
[Push Time] Set the time interval for alarm notifications to be sent to the App.
Options: 1min, 2min, 3min, 5min, 8min, 10min
[Trigger] The setup method is the same as Motion detection. Please refer to 4.2.5 Alarm
Configuration - Motion detection-[Trigger].
[Schedule] PIR detection schedule setting is the same as Motion Detection. For detailed
instructions, please refer to 4.2.5 Alarm Configuration-Motion Detection-[Schedule].
This feature controls the effective time of PIR detection.

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3.Intelligent Detection
By analyzing the video image, the system activates Intelligent detection
alarm(for instance human detection, Face detection,vehicle detection and pet detection )
when it detects human figure. It also triggers linkage functions and sends alarm
notifications to the App or mailbox

[Channel] Select the channel for setting.

[Enable] Set to select the alarm type such as human detection, face detection, vehicle
detection, etc.All selected by default
[Holding Time] To select alarm delay time of the channel .Optional time: 5/10/20/30/
60/120s always.
[Push time] Select the channel APP alarm push time, optional 1/2/3/5/8/10 minutes.
[Trigger] The setup process is the same as for Motion detection configuration. Please
refer to 4.2.5 Alarm Configuration - Motion detection-[Trigger]
[Area ] After entering the live screen, press and hold the left mouse button, drag the
mouse to set the intelligent detection area, click [Save] to save the settings; double-
click the set area again to delete the human figure detection area.
Note: The default is to set the whole region.
[Schedule]The schedule settings for intelligent detection alarm are the same as motion
detection. For detailed instructions, please refer to 4.2.5 motion detection-Schedule.
This feature controls the effective time of intelligent detection

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4.Siren-Light-Alarm
This page includes camera detection settings, alarm type, night vision mode, volume
adjustment, and more

[Enable] After selected, the vehicle detection function of the corresponding channel
is turned on, and it is enabled by default
After opening, the sound and light alarm function of each channel can be set.
[Alarm level] can choose strong sound and light alarm, slight sound and light alarm,
strong sound alarm, slight sound alarm, strong light alarm
[Alarm type] can choose motion detection, intelligent alarm, motion detection and
intelligent alarm
[Night Vision Mode] Black and White Night Vision, Full Color Night Vision, Intelligent
Night Vision;
[Volume] Adjust the current channel ‘s volume
[Manual alarm] Set manual sound and light alarm
[Waning Light] can turn on and off the LED warning light of the camera

5.Video Loss
When the video loss, the NVR triggers alarm actions.

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[Buzzer] When an alarm occurs, the device emits two long beeps.
[Show Full Screen] When an alarm is triggered, the system will show the current
channel with the whole monitor
[Email] When an alarm is triggered, the system sends the alarm event message to
the user's specified email address.

6.Other Alarms

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[Alarm Types] Including Disk Full, IP Conflict, Disconnect, Disk Shortage Alarm,
Disk lost
[Buzzer] When an alarm occurs, the device emits two long beeps.
[Email] When an alarm is triggered, the system sends relevant information such as
the alarm event, snapshots, device name, and device ID to the user's specified email
address.
[Disk Shortage Alarm] When the remaining capacity of the hard disk reaches the
set value, an alarm will be triggered.

4.2.6 Network Configuration

Network Configuration contains 3 sub-menus: Network, Email, WIFI Network

1. Network

[HTTP Port] 80 by default

[Server Port] 5000 by default
[Mobile Port] 5001 by default
[Obtain an IP Address Automatically] Enable automatic IP address acquisition
[IP Address] Set the IP address of the device
[Subnet Mask] Set the subnet mask of the device
[Gateway] Set the default gateway of the device
[Preferred DNS Server] This address is provided by your internet service provider
(ISP). It must be filled in when using mobile monitoring.

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[Alternate DNS Server] This address is provided by your internet service
provider (ISP).
[PPPOE] Enable this option to establish a network connection using PPPoE. The
connected IP address can be checked in[Main Menu]- [Information]- [Network]
[User Name] Enter ISP (provided by Internet Service Provider)
[Password] The password set
[Test] Test whether the input IP address or PPPoE information is valid
2. Email

[SMTP Server] Mail server address, which can be an IP address or a domain name
(if it is a domain name, ensure that DNS is correctly configured for proper resolution).
For example: smtp.gmail.com
[Port] Mail server port number, the default port is 465
[SSL Check] Enable SSL (Secure Socket Layer) protocol for secure login
[Send Address] The email address of the mail server
[Password] The password for the sender's email address
[Receive Address] When an alarm occurs, it will be sent to the set email address. Up
to 3 recipient email addresses can be set
[Test] Test the current email configuration to check if it is successful.

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3. Wireless Network

This page shows the AP information of NVR，To protect user privacy, we hide
important information
[wifi channel]You can choose the camera WiFi channel，optional WiFi channel
1、2、3、4、5、6、7、8、9、10、11、12、13、other
[Area] optional Area:MKK、EU、FCC、OTHER
4.2.7 User Management
Manage the user permissions for this device. The default user "admin" is the super
administrator and there is no password by default.
NOTE: The maximum length for usernames and passwords is 32 bytes.

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[Add] : Add a username and set the user's permissions. Clicking on it will bring up
the following interface:

4.2.8 PTZ Configuration

User can configure PTZ settings

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Click the [Setting] button, and the following window will pop up:
The user can adjust the PTZ camera to a suitable position through the button on
the tool bar, click [preset call], the preset point is set successfully, and a maximum
of 4 can be set.
[Start preset point cruise] If enabled, the camera rotates according to the user's
preset point position sequence.
[Start automatic cruise] If enabled, the camera will rotate horizontally at a certain
speed.
[Humanoid Tracking] If enabled, the camera will automatically turn on human
tracking.

4.2.9 Advanced
Advanced Setup contains 2 sub-menus: Reset, System Maintenance

[Reset] Restore all settings to factory settings

[System Maintenance] The video recorder defaults to restart automatically every
week at 2:00 am on Monday. User can choose to restart Daily, Weekly, Never.

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4.3 Search
Data search contains Time Search, Event Search, Image
4.3.1 Time Search

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Select a channel and start playing
[Search] Search the video files for the selected channel and time. Click the Play icon to
start playback.
NOTE: Dates in the calendar marked with blue squares indicate recorded footage.

4.3.2 Event Search

[Search] Search the video files for the selected channel and time. Choose the desired
time, click Search and select the file, and double-click the mouse to start playback.

4.3.3 Image

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[Search] Search for images for the selected channel and time.
[Save] Save the currently displayed image to a portable storage device.
[Save All] Save all captured images to a portable storage device.
NOTE:
1.The system's default storage capacity for images is 2000. If the number exceeds 2000,
the system will automatically overwrite previously unlocked images.
2.Double-click an image to play back the video from the time when the image was captured.

4.4 Backup

By configuring the settings, the video files in the device can be backed up to the external
storage device.
NOTE: Before backing up files, make sure to install a storage device that can accommodate
the backup files.
[Search] Select the files to be backed up based on the time and channel.
[Backup]Select the file that you want to back up in the list and click Backup. The video
recorder backs up the video file to the USB flash drive.

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4.5 Information
Information contains 6 sub-menus: System, Event List, Network, Online Users List and
System Update

4.5.1 System
Display the basic information of the device, including Firmware version,Hardware information,
Launch Date, and Device ID. Users can scan the QR code through the ZOSI Smart APP to obtain
the mobile port number of the device.

4.5.2 Event List

Users can select the event information to query, such as motion detection alarm, human
detection alarm, vehicle detection alarm, video loss alarm, PIR detection alarm, etc,
based on time, channel, and other criteria.

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4.5.3 Log List
Search the operation information of the logged-in user according to time,
operation type, etc. Please note that formatting the hard drive will clear the log
information.

4.5.4 Network
Check the relevant parameters of the network settings.

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4.5.5 Online Users List
Check the network user information connected to the local NVR.

4.5.6 System Update

Display whether the current version is updated.

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4.6 Disk Management
[Refresh] Re-detect recognizable hard drives.
[Browse] View information of the selected hard drive, including capacity,
remaining space, disk status, attributes, total number of pictures that can be
stored, and number of pictures that have been saved.
[Format]: Delete data in the selected hard drive, including locked files and
pictures.

4.7 Logoff
The current user logs out of the system. If the user wants to log in again, they can
click on the main menu icon and enter their username and password on the login
interface to log back into the device.

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5 FAQ
Q: No Video Output on the Monitor?
• Ensure the lowest resolution of the monitor is no less than 720p.
• Ensure the NVR is powered on normally.
• Check the connection of the HDMI/VGA cable or use another cable to try again.

Q: Failed to Remotely Access the Camera via Mobile Phone or

Computer?
• Ensure the NVR is connected to the network normally, you can go to the NVR
Menu-Network-Test.
• Test and verify whether you can access the Internet by connecting your phone
or computer to the same network as the NVR.
• Reboot your NVR or router.

Q：Does the system support motion detection and image capture?

• It captures images automatically when people, cars, are detected or when there
is a change in detected images. Users can also manually capture images using our
ZOSI Smart APP.

6 Notification of Compliance
FCC Compliance Statement
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including inference that
may cause undesired operation.

Simplified EU Declaration of Conformity

ZOSI declares that the device is in compliance with the essential requirements and
other relevant provisions if Directive 2014/53/EU.

Correct Disposal of this Product

This marking indicates that this product cannot be disposed with other household
wastes throughout the EU. To prevent possible harm to the environment or human
health from uncontrolled waste disposal and promote the sustainable reuse of
material resources, please recycle it responsibly. To return your used device, please
visit the Return and Collection System or contact the retailer from whom the product
was purchased. They can take this product away for environmentally safe recycling.
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Support Email: [email protected]

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