OVERVIEW QUESTION

TOPIC
1. Hi Roll. It's Vicky Henderson from Neon Engineering. I'd like to thank you for coming to visit this
morning. We all thought your presentation was very interesting. It also seems to have the the
experience we need. And we were impressed by your knowledge of current technologies too. So we'd
like to ask you to come for the final stage of interviews next week. Please call me to discuss a suitable
time as soon as you can.

2. Washing your hands after you help a patient at meal times is very important. It prevents the spread of
disease. You also need to remember to clean the tables and food trays thoroughly as well. Oh, and it's
essential that the area around the beds is kept clean too.

3. This weekend only get 50%. Yes, that's 50% off everything at Household Supplies top brand ranges,
refrigerators, microwave ovens and more for less than $200. Come this weekend to Household Supplies
for some great end of the season, bargains.

LOCATION

1. And now we come to the impressionist rooms here. You will find the finest paintings from the early
to late impressionist period. We can see on the left here and marvelous example by Monet and over
there. In front of you is a Renoir all together you will find over 60 paintings. So please feel free to ask
questions if you wish.

2. Attention. Please we regret to announce the late arrival of the 345 service to Vancouver due to heavy
snow. This service is now expected to arrive at 4:30 p.m. Passengers, please note, this train will arrive on
platform to and not platform six. Thank you.

3. So I would like all reports to be handed in by Friday at the latest. These will go towards your final
grade. The end of semester exam will be next month on the 14th. Please study hard for this. Any students
unable to come on the 14th, need to tell me now.

SPEAKER

1. Good morning, ladies and gentlemen, welcome aboard flight AE 564 to Washington. We will be flying
at an altitude of 35,000 feet today. The weather conditions are good and we expect to land in
Washington on time at 10:35, please sit back, relax and enjoy the flight.

2. Hello, my name is Gary Wilson and I'd like to welcome you all to the Seaview Bay Resort. When you
check in at reception, don't forget to pick up your welcome guests pack that tells you all you need to
know to help you get the most out of your stay here. Please make yourselves at home and enjoy your
time with us. I'm in charge here, so if you have any questions during your stay, please just ask.

3. At Joe's grill, we serve the best steak in Chicago. Everyone who works with me here in the kitchen
needs to understand that. I know you're new here and there's a lot to learn, but you have to do your
best to be the best. I'll be watching every move you make and no dish leaves here unless I see it first.
Okay?
AUDIENCE

1. Okay, so it's almost 3:00. Our next stop today is Battery Park where we will board the ferry to the
Statue of Liberty. This is the last destination in our tour today, and of course, is one of the most famous
landmarks in the world. Will have two hours to look around before catching the ferry back here at 6:00.
Okay, so please make sure you have all your valuables with you before you get off.

2. Attention customers. We have a special promotion in the fruit and vegetable section for the next half
hour. You can buy all fruit and vegetables at half price. That's everything at half price for half an hour, go
to our fruit and vegetable section. Now to get everything at half price. Hurry, this promotion is only
available for the next 30 minutes.

3. You have reached Charles West Hill and Associates. Our offices are currently closed. Our office hours
are Monday through Friday from 9 a.m. to 5 p.m. If you would like to make an appointment, please call
back during these times. If you have an urgent problem, call our emergency dental advice line at 1-800-
555-4321. That's one, eight hundred, five five five, four three two one.

PURPOSE

1. We all know that health is important but how many of us exercise regularly. Just a 20-minute walk a
day can dramatically reduce your risk of heart disease and other serious illnesses. Why not walk or cycle
on weekends or take up a hobby like golf or tennis. More exercise means a healthier and longer life.

2. I'd like to take this opportunity to express my gratitude to everyone for all your hard work over the
last year. Without your efforts, we would not have won the best conference venue award. For the third
time, this is a great achievement and you should all be very proud of yourselves.

3. Ladies and gentlemen, welcome! Your attention, please! We are here today to show our appreciation
to Dr. Williams for all his hard work over the past 37 years. Dr. Williams has been with us since this
research facility opened. His hard work, dedication, and enthusiasm are an example to us all. It is
therefore with great regret. We have to say goodbye to him. However, he takes with him our warmest
wishes for a long and happy future ahead.

DETAILED QUESTION

NUMBERS, DATES, AND TIMES

On WKYC News tonight, we've just learned that five City Hall employees are being investigated following
reports that they took money in return for awarding contracts. Local construction company, Parker
Buildings, is rumored to be the recipient of the contracts. Police confirm that they are looking into
multiple payments of up to $20,000, paid every month for the last six months. Ten major contracts are
involved, including the new county hospital. The five City Hall staff, who all work in the Purchasing
Department, insist they’re innocent. However, our source says the case will probably go to trial next
month. No other building companies are thought to be involved.

REASONS AND REQUESTS

This is an announcement for passengers waiting for the 15:35 Service to Newcastle. This bus is running
approximately twenty minutes late. This is because of road repairs on the M25. All passengers please go
to Bay 3, where your bus should arrive in twenty minutes. Please note that the next service at Bay 3 is
the 15:45 Service to London, so passengers with tickets to Newcastle are warned not to board that bus.
Thank you.

PEOPLE AND PLACES

Thank you very much everyone for this marvelous gift. I will use this spade in my garden, where I intend
to spend most of my time once I move to Sun City, Arizona. After working here in New York for all these
years, I think I deserve a breath of fresh air! I was twenty-five when I started at Signet Holdings as an
Assistant Manager, I worked my way up the Engineering division to Section Director and now I'm sixty-
five, and leaving you as Vice President. Next week, I'm heading to our Chicago office, to spend my final
month handing over responsibilities to Mr. Hammond. As you all know, he will be starting here on the
first of June to take my place. This is the same date I began here forty years ago, so it seems I chose the
right day to finally leave. I wish you all well, and hope that you enjoy working with Mr. Hammond.

PROBLEMS AND SUGGESTION

Thank you for Corning to this emergency meeting. As you know, the bank has just replied to our request
for extra funding. We asked for a loan of one hundred thousand dollars, and they're only prepared to
lend us halt that amount. This means we need to cancel some scheduled projects, such as the expansion
of our office space. Yes, the company has grown, and we all need bigger offices, but we might need to
wait on this. We need to find more savings, so let’s make a list of all our ideas for cutting costs and
discuss them at Friday’s general staff meeting.

PLANS AND SEQUENCES

Welcome to the conference, everyone. Before I begin by introducing our keynote speaker, Dr. Fraser, I
need to tell you all about some changes to today's program. Dr. Gupta has canceled due to illness, so at
eleven o'clock Dr. Sanders will give a presentation in Room C on Global Marketing. In the afternoon
session, Dr. Rosafio's talk on Innovation will take place in Room 403 on the fourth floor, not in Room 213
as it says in your conference information pack. The only other change Is the buffet reception tonight,
which will be at seven-thirty, not seven, in the Main Hall. OK, those are all the messages, so let's get
started with the conference

INFERENCE QUESTION
ATTITUDE
1. Thank you so much to everyone for this wonderful party. I've really enjoyed celebrating my
birthday with you all. And I appreciate the effort you put into keeping this a surprise... which it
was! Please certainly remember this day for many years.
2. And finally, I really must mention Megan. As you all know by now, Megan won the Jameson
contract. It’s something we all wanted, and we all tried to win, but only one person can have
the contract and Megan is the lucky woman who finally succeeded. She’s sure to get a huge
bonus at the end of the year. Well done to her.
DEDUCTION
1. Your attention please. The parking lot at the front of the company is for customers only. Any
employees who have parked there please move your cars to the staff parking lot at the rear of
the building as soon as possible. Thank you.
2. This isn’t the worst situation the company has ever faced, but it isn’t good. Our stocks are
down again this month. Orders have fallen and soon we’ll need to think about restructuring.
Hopefully we can get through this.