Analytics Manager Resume Example
Analytics Manager Resume Example
[email protected]
(123) 456-7890 WORK EXPERIENCE
Brooklyn, NY
Analytics Manager
LinkedIn
Betterment
February 2018 - current New York, NY
EDUCATION
· Led a team of 2 data analysts and 1 data engineer in developing
marketing mix models that improved ROI by 23% on digital
marketing spent over the last 6 months
B.S.
Mathematics and Economics · Constructed a real-time reporting infrastructure that
standardized metrics across the company, saving 210 monthly
Rutgers University hours of manual reporting
September 2008 - April 2012 · Worked with product and marketing teams to identify which
customer interactions during free trial maximized the
New Brunswick, NJ
likelihood of conversions, resulting in a conversion rate
increase of 14%
SKILLS · Focused on customer retention by building customer segment
models, and recommended particular segment attention that
SQL (Redshift, MySQL, Postgres, increased retention by 21%
NoSQL)
Git
Python (NumPy, Pandas, Scikit-
Senior Data Analyst
learn, Keras, Flask) Stripe
Leadership Experience January 2015 - February 2018 New York, NY
Customer Segmentation · Worked with product team to build production
recommendation engine in Python, improving time on page
for users and resulting in $325K in incremental annual revenue
· Built a customer attrition random forest model that improved
monthly retention by 8 basis points for customers who were
likely to attrite by servicing relevant product features for them
· Delegated ad-hoc assignments, and oversaw stakeholder
reports and solution implementation
· Identified bottlenecks to reduce customers' time navigating
support channels by 6 minutes through data visualization
Data Analyst
HavenLife
April 2012 - April 2013 Washington D.C.
· Created clusters in Python to identify inactive clients likely to
require future service, providing insight to marketing and sales
teams to increase renewals by 8%
· Identified and reported areas of improvement for internal
channels data to reduce outdated or superfluous information,
which reduced IT work tickets by 19%
· Interpreted data for project managers to establish budgets and
investment protocols
· Reviewed and updated marketing, sales, financial, and project
management KPIs, working with leadership to meet overall
goal of a 5% increase in customer retention