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Gender Differences and Readiness Towards Knowledge

The document analyzes gender differences in readiness to share knowledge among remote working IT sector employees. A survey of 112 remote IT workers found that men were generally more ready to share knowledge than women. Among women, older employees and those with children were more willing to share than younger women and those without children. For men, only job seniority impacted willingness to share knowledge.

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0% found this document useful (0 votes)
19 views

Gender Differences and Readiness Towards Knowledge

The document analyzes gender differences in readiness to share knowledge among remote working IT sector employees. A survey of 112 remote IT workers found that men were generally more ready to share knowledge than women. Among women, older employees and those with children were more willing to share than younger women and those without children. For men, only job seniority impacted willingness to share knowledge.

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bengucayhan
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Gender Differences and Readiness Towards Knowledge Sharing

among Remote Working IT Sector Employees


Ewelina Krzyżowska
Cathedral of Applied Sociology and Human Resources Management, University of Technology,
Częstochowa, Poland
[email protected]
Abstract: The COVID-19 pandemic exerted a significant impact on various spheres of the functioning of an individual,
including the area of professional functioning. One of these changes was the spread of remote working, which in turn led to
the greater interest in this form of work and the search for effective solutions that support labour efficiency in these
particular conditions. An important problem of remote working that is associated with the restriction of face to face
communication, is the sharing of knowledge amongst the employees. The aim of the paper was to analyse the differences in
the readiness to share knowledge in conditions of remote working in the IT sector between women and men depending on
the chosen demographic factors and factors relating to work. The study included 112 employees from the IT industry who
worked remotely at the moment of conducting the research. A self-designed survey was availed of in the research which
encompassed the following: demographic data (sex type and age of those analysed, being in a relationship, number of
children), variables associated with work (position held in the firm, job seniority, number of hours of remote work), while
also questions relating to sharing knowledge with co-workers. In the analysed group of employees of the IT sector working
remotely, a greater readiness to share knowledge was noted amongst men as compared to women. Furthermore, as the
effect of intragroup comparisons, the following was noted: older women were more willing to share knowledge than younger
women, raising three or more children, while also more than women who do not have children, whereas women in
relationships were more willing to share knowledge than single women. In turn, in the group of men the differences were
only evident in the sphere of job seniority. Longer job seniority turned out to be favourable towards the readiness to share
knowledge. The research findings significantly broaden knowledge in the sphere of the individual factors influencing the
effective organization of the process of knowledge management, while particularly knowledge sharing in conditions of
remote working. This knowledge may be particularly useful for managers of the IT sector.
Keywords: Knowledge sharing, Gender differences, Remote work

1. Introduction
The COVID 19 pandemic virus strongly disrupted the socio-economic life of humanity worldwide. The
consequences of this situation was the implementation of changes to various areas of functioning, including the
professional area. Remote working started to gradually spread as the recommended form of employment even
in sectors where it had not been utilized prior to this. Prior to the pandemic, it was a form of work that was
rather sporadically encountered. In accordance with the data from the 2018 European Labour Force Survey
approximately 10% of employees and 30% of self-employed used to work from home at least sometimes,
whereas during the pandemic it spread on a wide scale - the Eurofound (2020) survey suggests that 48% of
employees worked remotely at least some time in 2020 (Bertoni, 2021). Remote working during the pandemic
constituted significant solutions that created the possibility of retaining employment and maintaining safe
conditions for health, while simultaneously reducing the fear, as well as facilitating both family and professional
commitments. One of the serious problems connected with working in remote conditions is the limitation of
direct communication, or the so-called face to face communication. This further implies difficulties in other areas
of cooperation, among others, in the sphere of knowledge sharing (KS). KS signifies the provision of information
associated with the task or know-how in order to help others and to cooperate with others in terms of resolving
problems, developing new ideas, or implementing the policies of procedures (Wang, Noe, 2010). The significance
of KS for the organizational performance is leading to greater levels of interest in this process, while also the
enhancement of this process, e.g. in the IT sector knowledge transfer is strengthened by extending the individual
beyond the formal communication channels, such as: computer networks, electronic bulletin boards, etc.
(Zheng, 2017). Apart from this type of enhancements, it is necessary to remember about the various
circumstances that have an impact on the quality of KS and which are associated with technological factors,
organizational factors, while also individual factors (Paroutis, Al Saleh, 2009). In this paper, an attempt has been
undertaken to verify the significance of the chosen conditions of KS by way of responding to the following
question: Do differences exist in terms of the readiness to share knowledge between women and men
depending on the chosen demographic factors and factors associated with work?

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2. Literature Review and Research Background


KS constitutes a serious challenge for enterprises functioning in times of economies based on knowledge, while
also in a time affected by the COVID-19 pandemic. Unfortunately, there is still a prevalence in certain
organizations of the tendency to accumulate knowledge than to share it (Ismail, Yusof, 2009). With relation to
this, it is absolutely vital to improve the process of KS by means of technological solutions, but also the
appropriately designed models that would take account of the various conditions of effective KS. This is
particularly significant in the IT sector, which is one of the sectors where the management of information to a
significant degree translates to the performance of the enterprises at hand (Wang, Chang, 2005). In spite of the
fact that there is a lot of research on the conditions of KS, it would seem that relatively little attention is devoted
to the demographic variables, particularly associated with gender types. In this paper, attention has been
focused on analysing the significance of these actual variables in terms of the readiness towards KS amongst a
group of employees of the IT sector working remotely.
Sex types condition certain differentiation which may be expressed in, among other areas, the area of social
behaviour of women and men (Wojciszke, 2012). The findings of the meta-analysis of research indicates, among
other things, the fact that women have a greater tendency to confide, particularly in other women with whom
they have close relations, while also being better experts in the sphere of controlling the course of social
interactions, as well as easing social conflicts more effectively and are more conformist in the case of pressure
exerted in a small familiar group. Moreover, women are more prone to anxiety and depression as opposed to
men, while also more emotionally sensitive. In turn, men indicate a decisively greater tendency towards
aggression and risky behaviour. In the context of organizational behaviour, men distinguish such features as:
individualism, competitiveness, as well as self-promotion (Miller, Karakovsky, 2005). In turn, women with regard
to their greater emotional and social competences are more likely to support the work of other employees,
while also cooperate and build a community culture within the organization (Miao, Humphrey, Qian, 2016; Al.
Noor, Ishtiak Uddin, Shamaly, 2011). The differences listed may also justify different approaches to sharing
knowledge by women and men. In the case of women, support and close social relationships with co-workers
represent the benefits of sharing knowledge (Lin, 2006). Hence, women may display the tendency to search for
and share knowledge in a way that is more direct than men (Miller, Karakowsky, 2005). In turn, men may be
more engaged in KS with the aid of the latest technological solutions in this sphere (Taylor, 2004).
The conclusions from research relating to gender differences in the sphere of the readiness towards KS are not
unequivocal. Some research indicates that gender type does not have a significant impact on KS (Chowdhury,
2005; Mogotsi, Boom, Fletcher, 2011; Ojha, 2005; Razmerita, Kirchner, Nielsen, 2016; Watson, Hewett, 2006),
while other research confirms the differences in this area (Abukhait, Bani-Melhem, Zeffane, 2019; Boateng,
Dzandu, Agyemang, 2015; Grubić-Nešić, Matić, Mitrović, 2015; Miller, Karakovsky, 2005; Lawal, Oriogu, Ogbuiyi,
2017; Lin, 2006; Pangil, Nasrudin, 2008; Tan, Trang, 2017; Taylor, 2004). The research of Lin (2006) indicated
that women are more willing to share knowledge as they are more sensitive to instrumental ties and have the
need to overcome traditional professional challenges. Likewise, in the research of Grubić-Nešić et al. (2015) in
various Central European organizations women have acquired higher levels of indicators both in the sphere of
the intention to share explicit knowledge, as well as the scale of explicit knowledge sharing behaviour. In turn,
Boateng et al. (2015) proved that male teachers share knowledge to a greater degree than their female
colleagues. Similarly, research findings with the participation of employees in some telecommunication
companies (Tan, Trang, 2017), while also the participation of employees from the service sector (Abukhait, Bani-
Melhem, Zeffane, 2019) indicate that males tend to share more of their knowledge than females.
Perhaps in the clarification of the differences in the sphere of the research findings relating to the relation of KS
with gender type, a significant role is played by other variables, such as, among others, the way of sharing
knowledge, or the type of sector and the significance of the behaviour associated with KS. Hence, this research
tests the differences in terms of the level of readiness towards KS amongst women and men as employees of
the IT sector. By taking the afore-mentioned arguments into consideration, the following research question has
been formulated:
Does a difference exist in terms of the readiness to share knowledge between men and women as employees of
the IT sector working remotely?
Becoming familiar with these differences among the Polish employees of the IT sector working remotely also
justifies the lack of similar empirical work, at least to the knowledge of the author at hand, while conducting
such research would be with the participation of such analysed groups. Thus, the findings would constitute an
important supplementation of research gaps in this sphere.

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3. Methodology
3.1 Participants
The research was conducted amongst the employees of one of the firms from the IT sector with its headquarters
located in central Poland. The criteria of selection for the research was the prerequisite of remote work as the
prevalent form of work at the moment of conducting the research. Of the employees that fulfilled the criteria
of selection, consent to take part in the research was expressed by 131 people. The employees analysed received
research questionnaires in a sealed envelope, which, when subsequently completed was passed on to a person
designated to cooperate in the research. Ultimately, the research group enumerated 112 people (19 people
failed to return the completed questionnaires): 39 women, 73 men aged between 26 and 47 (M=33,82; SD=6,95).
A detailed characteristic description of the analysed group is presented in Table 1.
Table 1: Characteristics of the Study Group

N %
Employees females 39 34.8
males 73 65.2
Education tertiary 78 69.6
secondary 34 30.4
Workplace IT application specialist 38 33.9
service support specialist 16 14.3
designer and computer systems analyst 26 23.2
programming specialist 32 28.6
M SD
Age (years) 33.82 6.95
Average remote working time per week after the pandemic 17.35 5.29
(h)

3.2 Measures
In the research a self-designed survey was availed of which takes account of the following data: sex type and the
age of the person analysed, while also education, being in a relationship, number of children, as well as the
position held in the firm, the number of weekly remote work hours following the pandemic, while also job
seniority in the analysed firm. Likewise, the survey also encompassed a question relating to knowledge sharing
as follows: How often do you pass on your specialized knowledge to other employees (apart from situations of
passing on knowledge that is the direct result of orders from a superior)? The aforesaid question was answered
by those analysed on a five-degree scale as follows: 1-never, 2-rarely, 3-sometimes, 4-often, 5-very often.
3.3 Data Analysis
Due to the fact that the assumptions of the normality of the distribution were not fulfilled, while also due to the
unequal distribution of the numbers of the sub-groups compared for statistical analysis, non-parametric tests
were availed of for the independent groups. For the purpose of evaluating the differences of two independent
samples, the Mann–Whitney test was applied, whereas for the purpose of evaluating the differences between
multiple independent groups, the Kruskal-Wallis test was availed of. The level of statistical significance was
accepted as p<0,05. The calculations were performed by the statistical program of STATISTICA 13.3 by the Statsof
company.
4. Results
The findings in terms of the comparison of readiness towards KS among the analysed women and men revealed
a statistical significant difference (U=325,00; p=0,000). The average values of the declared readiness towards KS
turned out to be significantly higher amongst men in comparison with women. The detailed findings of the
testing are presented in Table 2.

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Table 2: Comparison of Differences Between Findings for Women and Men in the Sphere of Readiness to
Share Knowledge

Women Men
M Me SD M Me SD U p
KS 2.79 3.00 1.00 4.42 3.00 0.74 325.00 0,000
M- average, Me – median, SD – standard deviation, U – value of Mann-Whitney test.
The intragroup comparison which was also conducted revealed significant statistical differences in the sphere
of the readiness towards KS between older women (≥ 35 years) and younger women (< 35 years) – the indicators
of KS amongst older women turned out to be significantly higher than in the case of younger women (U=86,00;
p=0,007). The statistically significant difference in the group of women also related to the following variables:
being in a relationship (U=83,00; p=0,038), while also the number of children (H=18,09; p=0,001). Women who
are in a relationship declared a higher level of readiness towards KS than single women. In turn, in the sphere of
the varying number of children, the post-hoc tests applied revealed the difference between the group of women
who have three children or more and the group of women without any children (p=0,003). The indicators for
women with more children were higher than women without any children. The detailed findings of testing are
presented in Table 3.
Table 3: Intra-Group Comparison of Differences of Findings for Women in the Sphere of KS By Taking
Account of the Analysed Variables

N M Me SD U p
Age < 35 years 24 2.42 2.50 0.65 86.00 0.007
≥ 35 years 15 3.40 4.00 1.18
Being in a single 10 2.20 2.00 0.79 83.00 0.038
relationship
in a relationship 29 3.00 3.00 1.00
M Me SD H p
Number of 0 18 2.33 2.00 0.68 18.09 0.001
children
1 6 3.33 3.00 0.51
2 9 3.00 3.00 1.00
≥3 6 4.40 4.00 0.55
Work position IT application specialist 13 2.38 2.00 0.77 6.31 0.098
service support specialist 7 2.57 2.00 1.13
programming specialist 7 3.57 3.00 1.13
designer and computer systems 12 2.92 3.00 0.90
analyst
Job seniority ≤ 5 years 23 2.83 3.00 1.03 0.23 0.889
5-10 years 14 2.71 3.00 0.99
> 10 years 2 3.00 3.00 1.41
M- average, Me – median, SD – standard deviation, U – value of Mann-Whitney test, H – Kruskal-Wallis statistical test, p –
level of significance
In effect, the intragroup comparisons in a group of men with significant statistical differences (H=1,13; p = 0,047)
in terms of the readiness towards KS were only revealed in the sphere of the varying job seniority. The post-hoc
tests conducted revealed that men whose job seniority amounted to less than 5 years differed in the area of the
readiness towards KS from the group of men who had worked between 5 and 10 years (p=0,007), while also the
group of men with job seniority of over 10 years (p=0.032). The indicators of the readiness towards KS turned
out to be higher than in a group of men working in the analysed firm over 5 years with relation to men with job
seniority of up to 5 years. The detailed findings of testing are presented in Table 4.

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Table 4: Comparison of Differences of Findings for men in the Sphere of KS by Taking Account of the
Analysed Variables

N M Me SD U p
Age < 35 years 43 4.42 5.00 0.76 643.00 0.986
≥ 35 years 30 4.43 5.00 0.73
Being in a single 26 4.46 5.00 0.65 610.00 0.995
relationship
in a relationship 47 4.40 5.00 0.80
M Me SD H p
Number of 0 26 4.46 4.00 0.65 8.87 0.061
children
1 25 4.64 4.00 0.64
2 19 4.26 4.00 0.87
3 3 3.63 3.00 0.58
Work position IT application specialist 25 4.20 4.00 0.82 13.06 0.064
service support specialist 9 3.89 4.00 0.781
programming specialist 25 4.64 5.00 0.64
designer and computer systems 14 4.78 5.00 0.42
analyst
Job seniority ≤ 5 years 32 2.71 5.00 0.59 1.13 0.047
5-10 years 33 4.54 5.00 0.62
> 10 years 8 4.37 4.00 0.52
M- average, Me – median, SD – standard deviation, U – value of Mann-Whitney test, H – statistics of Kruskal-Wallis test, p
– level of significance.

5. Discussion
In this research, it has been proven that men as employees of the IT sector display greater levels of readiness
towards KS than women as employees of the same sector. The acquired findings are in concurrence with some
research projects that confirm the greater readiness towards KS among men (Abukhait, Bani-Melhem, Zeffane,
2019; Boateng, Dzandu, Agyemang, 2015; Tan, Trang, 2017). Nevertheless, the research conducted precisely
within a group of Polish employees in the IT sector fills an important research gap in this field. This is of particular
significance in the perspective of the widespread nature of remote work and the constant need to enhance this
form of organizing work. In order to clarify the difference acquired, it is possible to refer to several arguments.
Despite the fact that men are characterized by relatively greater tendencies towards competitive behaviour
(Wojciszke, 2012), they can however display greater readiness towards KS in cases whereby they see clear
benefits arising from such behaviour, such as, e.g. enhancement of work performance (Lin, 2006). Moreover,
the specifics of the sector and the associated virtual space may be of significance for the findings acquired, in
which, in the majority of cases it leads to knowledge sharing between the employees under analysis. Generally
speaking, men are more connected with technologies and are more associated with them, whereas women
would seem to have less experience in terms of availing of technologies (Liu, 2010). Research suggests that this
dependency may also refer to the workplace (Van Slyke, Comunale, Belanger, 2002). In his research, Taylor
(2004) claimed that the male employees analysed declared to have a higher level of availing of emails, data
mining, knowledge repository, while also yellow page components of the knowledge management system
by comparison with women. The results in this field are however unequivocal (Gefen, Straub, 1997).
Furthermore, what is important is the fact that Panteli, Stack and Ramsay (1999) indicate that women are
insufficiently represented in all the areas of the IT sector and refer to research in which they confirm that the IT
environment is dominated by men. Albeit the participation of women in the IT sector is systematically growing,
it is still a sector that for the most part employs men. According to data from Eurostat in Poland in 2020, women
constituted 15% of all IT specialists, while in turn, in terms of the EU as a whole, this figure is 18.5% (Piekarska,
2022). The percentage indicators of the participation of women and men in the herein research confirm the
afore-mentioned trend (34.8% women and 65.2% men). This signifies the fact that women participating in the

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research described constituted a minority group, while this awareness may translate to employee relations and
behaviour associated with cooperation, including the readiness towards KS. As emphasized by Ojha (2005), the
team members who acknowledge themselves to be the minority with regard to their sex type, marital status or
level of education are less willing to share knowledge with the remaining members of the team.
Additionally, the comparisons conducted revealed that in the group of the analysed women who were older
(≥35 years), or were in relationships, while also having three or more children declared greater readiness
towards KS with relation to younger women (<35 years), single women and those not having children. This would
seem to be a justified description of the dependencies in the mutual ties. The conclusion indicating that older
women as employees of the IT sector are more willing to share knowledge than younger female colleagues is
confirmed by certain empirical evidence (Burmeister, Fasbender, Deller, 2018; Dunham, Burt, 2011). Younger
people may probably be more reluctant to share knowledge due to the fact that there is a lack of sufficient
motivation or abilities in this sphere. In the case of women, experiences of life may have an impact on the
increase in soft competences associated with cooperation and mutual activities. Importantly, these
competences may also rise with regard to motherhood and taking care of offspring. A significant factor that is
stimulated by the experience of motherhood and which has a relation with KS is that of empathy. Empathy is a
precursor of trust and a factor that is favourable towards the exchange of knowledge (Gurgul, Enkel; 2004).
Research conducted by means of the method of illustrating the brain structures made it visible that mothers
have a stronger reaction of empathy than women who are not mothers, while the researchers came to the
conclusion that motherhood may have an impact on the general affective social perception (Plank et al., 2021).
Furthermore, thanks to the relations with a child, a woman develops the feeling of responsibility and
competences (Włodarczyk, 2012), which in turn, may translate to the motivation and readiness to adopt KS. In
the herein research, the statistically significant difference was only illustrated among women who had three or
more children as opposed to women who had no children, probably due to the fact that the experience of
motherhood in terms of raising greater numbers of children multiplied the afore-mentioned features in women
to such a point that it stimulates the readiness towards KS more than in the case of women who have only one
child or two children, or none at all. These dependencies may have a relation with the difference in the sphere
of KS between single women and women in relationships (in the herein research, out of 10 single women 9 had
no offspring). Moreover, as illustrated by the researchers, single women are more focused on their careers,
professional achievements and the pursuit of independence (Jones, Zhang, Chia, 2012; Suk Ha et al., 2018). By
way of consequence, they may also be more geared towards rivalry in the workplace, while simultaneously less
prone to behaviour associated with KS.
As a result of the intragroup comparisons in the group of men analysed, the statistically significant difference
was only revealed in the sphere of job seniority, which signifies that the men under analysis who had worked
longer than 5 years declared a greater tendency towards KS than men working in the analysed firm less than 5
years. It is possible that longer work experience is favourable towards the feeling of certainty and stability in
terms of employment, which may limit the impact of the tendency of rivalry and simultaneously be favourable
in terms of the readiness towards KS. The relationship between KS and job security has been confirmed by some
research projects (Bartol et al., 2009; Doulani, Mohammadi, Bradar, 2020; Mehrizi, 2016), while it may be
explained by, among other things, referring to the theories of the hierarchy of needs of Maslow, according to
which the fulfilment of needs of the lower level (security) facilitates the fulfilment of needs of the higher level
(KS) (Maslow, 2013). Furthermore, together with job seniority, professional competences grow, including those
that relate to interactions and cooperation in a team, while also knowledge exchange, which is of significance
particularly when knowledge exchange occurs in remote conditions. As concluded by Oye et al. (2011), work
experience has a strong impact on knowledge sharing in the workplace. Importantly, in the group of men under
analysis no difference was revealed in terms of KS in the sphere of age. Thus, this variable may not have such
power to determine as the varying job seniority, while moreover it is not identified with it, which in turn signifies
that in the analysed group there were men over the age of 35 who had worked in the analysed firm shorter than
5 years. It is also worth emphasizing that in the herein research the difference in terms of the job seniority only
related to one man. Perhaps the job seniority of the analysed women who constitute a relatively smaller group
in the IT sector does not have the same impact as men in terms of their feeling of job security. Furthermore, no
differences were observed among the analysed men in the sphere of KS with regard to the following: the number
of children, being in a relationship and job position. It is possible that the variables associated with parenthood
and the creation of partnership relations are of greater significance in the case of women. In turn, in the case of
the variable of the job position, differences were not noted in any of the groups analysed. This suggests that this
factor is of no significance in the context of KS in the group of employees of the IT sector working remotely. A
generalization of this conclusion would however require further detailed research.

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6. Conclusions
The aim of the herein research was to provide an answer to the following research question put forward in this
paper: Does a difference exist in terms of the readiness to share knowledge between men and women as
employees of the IT sector working remotely? The research findings acquired from a group of employees of the
IT sector working remotely indicates the existence of differences between women and men in the sphere of KS.
The analysed men declare greater readiness towards KS than the analysed women. Furthermore. greater
readiness in the sphere of KS was declared by older women (≥ 35), those in relationships and those having three
or more children, while also men who had worked in the analysed firm for over 5 years. These conclusions are
of significant importance in the context of the organization of work, particularly in conditions of remote working.
In spite of the fact that this form of work in the IT sector was a practice that was frequently encountered prior
to COVID-19, its specifics and the current requirements of the labour market force, while also constant
enhancements of the solutions applied to streamline work and increase organizational performance.
The conclusions from the research imply significant practical recommendations for the managers of the IT
sector:
• It is important for them to be aware of the significance of the demographic and individual variables
associated with work for the course of the process of KS.
• The evaluation of the adjustment of employees (by taking account of the demographic features and
variables associated with work), while also the evaluation of the appropriate use of their potential for
the effectiveness of the course of KS should be conducted at the stage of recruitment.
• In the context of the readiness towards KS, particular attention should be paid to the motivation of
women in this sphere, considering the afore-mentioned fact that they usually constitute a relatively
smaller representative group in the environment of IT employees.
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Proceedings of the 24th European Conference on Knowledge Management, ECKM 2023

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