Gender Differences and Readiness Towards Knowledge
Gender Differences and Readiness Towards Knowledge
1. Introduction
The COVID 19 pandemic virus strongly disrupted the socio-economic life of humanity worldwide. The
consequences of this situation was the implementation of changes to various areas of functioning, including the
professional area. Remote working started to gradually spread as the recommended form of employment even
in sectors where it had not been utilized prior to this. Prior to the pandemic, it was a form of work that was
rather sporadically encountered. In accordance with the data from the 2018 European Labour Force Survey
approximately 10% of employees and 30% of self-employed used to work from home at least sometimes,
whereas during the pandemic it spread on a wide scale - the Eurofound (2020) survey suggests that 48% of
employees worked remotely at least some time in 2020 (Bertoni, 2021). Remote working during the pandemic
constituted significant solutions that created the possibility of retaining employment and maintaining safe
conditions for health, while simultaneously reducing the fear, as well as facilitating both family and professional
commitments. One of the serious problems connected with working in remote conditions is the limitation of
direct communication, or the so-called face to face communication. This further implies difficulties in other areas
of cooperation, among others, in the sphere of knowledge sharing (KS). KS signifies the provision of information
associated with the task or know-how in order to help others and to cooperate with others in terms of resolving
problems, developing new ideas, or implementing the policies of procedures (Wang, Noe, 2010). The significance
of KS for the organizational performance is leading to greater levels of interest in this process, while also the
enhancement of this process, e.g. in the IT sector knowledge transfer is strengthened by extending the individual
beyond the formal communication channels, such as: computer networks, electronic bulletin boards, etc.
(Zheng, 2017). Apart from this type of enhancements, it is necessary to remember about the various
circumstances that have an impact on the quality of KS and which are associated with technological factors,
organizational factors, while also individual factors (Paroutis, Al Saleh, 2009). In this paper, an attempt has been
undertaken to verify the significance of the chosen conditions of KS by way of responding to the following
question: Do differences exist in terms of the readiness to share knowledge between women and men
depending on the chosen demographic factors and factors associated with work?
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3. Methodology
3.1 Participants
The research was conducted amongst the employees of one of the firms from the IT sector with its headquarters
located in central Poland. The criteria of selection for the research was the prerequisite of remote work as the
prevalent form of work at the moment of conducting the research. Of the employees that fulfilled the criteria
of selection, consent to take part in the research was expressed by 131 people. The employees analysed received
research questionnaires in a sealed envelope, which, when subsequently completed was passed on to a person
designated to cooperate in the research. Ultimately, the research group enumerated 112 people (19 people
failed to return the completed questionnaires): 39 women, 73 men aged between 26 and 47 (M=33,82; SD=6,95).
A detailed characteristic description of the analysed group is presented in Table 1.
Table 1: Characteristics of the Study Group
N %
Employees females 39 34.8
males 73 65.2
Education tertiary 78 69.6
secondary 34 30.4
Workplace IT application specialist 38 33.9
service support specialist 16 14.3
designer and computer systems analyst 26 23.2
programming specialist 32 28.6
M SD
Age (years) 33.82 6.95
Average remote working time per week after the pandemic 17.35 5.29
(h)
3.2 Measures
In the research a self-designed survey was availed of which takes account of the following data: sex type and the
age of the person analysed, while also education, being in a relationship, number of children, as well as the
position held in the firm, the number of weekly remote work hours following the pandemic, while also job
seniority in the analysed firm. Likewise, the survey also encompassed a question relating to knowledge sharing
as follows: How often do you pass on your specialized knowledge to other employees (apart from situations of
passing on knowledge that is the direct result of orders from a superior)? The aforesaid question was answered
by those analysed on a five-degree scale as follows: 1-never, 2-rarely, 3-sometimes, 4-often, 5-very often.
3.3 Data Analysis
Due to the fact that the assumptions of the normality of the distribution were not fulfilled, while also due to the
unequal distribution of the numbers of the sub-groups compared for statistical analysis, non-parametric tests
were availed of for the independent groups. For the purpose of evaluating the differences of two independent
samples, the Mann–Whitney test was applied, whereas for the purpose of evaluating the differences between
multiple independent groups, the Kruskal-Wallis test was availed of. The level of statistical significance was
accepted as p<0,05. The calculations were performed by the statistical program of STATISTICA 13.3 by the Statsof
company.
4. Results
The findings in terms of the comparison of readiness towards KS among the analysed women and men revealed
a statistical significant difference (U=325,00; p=0,000). The average values of the declared readiness towards KS
turned out to be significantly higher amongst men in comparison with women. The detailed findings of the
testing are presented in Table 2.
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Table 2: Comparison of Differences Between Findings for Women and Men in the Sphere of Readiness to
Share Knowledge
Women Men
M Me SD M Me SD U p
KS 2.79 3.00 1.00 4.42 3.00 0.74 325.00 0,000
M- average, Me – median, SD – standard deviation, U – value of Mann-Whitney test.
The intragroup comparison which was also conducted revealed significant statistical differences in the sphere
of the readiness towards KS between older women (≥ 35 years) and younger women (< 35 years) – the indicators
of KS amongst older women turned out to be significantly higher than in the case of younger women (U=86,00;
p=0,007). The statistically significant difference in the group of women also related to the following variables:
being in a relationship (U=83,00; p=0,038), while also the number of children (H=18,09; p=0,001). Women who
are in a relationship declared a higher level of readiness towards KS than single women. In turn, in the sphere of
the varying number of children, the post-hoc tests applied revealed the difference between the group of women
who have three children or more and the group of women without any children (p=0,003). The indicators for
women with more children were higher than women without any children. The detailed findings of testing are
presented in Table 3.
Table 3: Intra-Group Comparison of Differences of Findings for Women in the Sphere of KS By Taking
Account of the Analysed Variables
N M Me SD U p
Age < 35 years 24 2.42 2.50 0.65 86.00 0.007
≥ 35 years 15 3.40 4.00 1.18
Being in a single 10 2.20 2.00 0.79 83.00 0.038
relationship
in a relationship 29 3.00 3.00 1.00
M Me SD H p
Number of 0 18 2.33 2.00 0.68 18.09 0.001
children
1 6 3.33 3.00 0.51
2 9 3.00 3.00 1.00
≥3 6 4.40 4.00 0.55
Work position IT application specialist 13 2.38 2.00 0.77 6.31 0.098
service support specialist 7 2.57 2.00 1.13
programming specialist 7 3.57 3.00 1.13
designer and computer systems 12 2.92 3.00 0.90
analyst
Job seniority ≤ 5 years 23 2.83 3.00 1.03 0.23 0.889
5-10 years 14 2.71 3.00 0.99
> 10 years 2 3.00 3.00 1.41
M- average, Me – median, SD – standard deviation, U – value of Mann-Whitney test, H – Kruskal-Wallis statistical test, p –
level of significance
In effect, the intragroup comparisons in a group of men with significant statistical differences (H=1,13; p = 0,047)
in terms of the readiness towards KS were only revealed in the sphere of the varying job seniority. The post-hoc
tests conducted revealed that men whose job seniority amounted to less than 5 years differed in the area of the
readiness towards KS from the group of men who had worked between 5 and 10 years (p=0,007), while also the
group of men with job seniority of over 10 years (p=0.032). The indicators of the readiness towards KS turned
out to be higher than in a group of men working in the analysed firm over 5 years with relation to men with job
seniority of up to 5 years. The detailed findings of testing are presented in Table 4.
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Table 4: Comparison of Differences of Findings for men in the Sphere of KS by Taking Account of the
Analysed Variables
N M Me SD U p
Age < 35 years 43 4.42 5.00 0.76 643.00 0.986
≥ 35 years 30 4.43 5.00 0.73
Being in a single 26 4.46 5.00 0.65 610.00 0.995
relationship
in a relationship 47 4.40 5.00 0.80
M Me SD H p
Number of 0 26 4.46 4.00 0.65 8.87 0.061
children
1 25 4.64 4.00 0.64
2 19 4.26 4.00 0.87
3 3 3.63 3.00 0.58
Work position IT application specialist 25 4.20 4.00 0.82 13.06 0.064
service support specialist 9 3.89 4.00 0.781
programming specialist 25 4.64 5.00 0.64
designer and computer systems 14 4.78 5.00 0.42
analyst
Job seniority ≤ 5 years 32 2.71 5.00 0.59 1.13 0.047
5-10 years 33 4.54 5.00 0.62
> 10 years 8 4.37 4.00 0.52
M- average, Me – median, SD – standard deviation, U – value of Mann-Whitney test, H – statistics of Kruskal-Wallis test, p
– level of significance.
5. Discussion
In this research, it has been proven that men as employees of the IT sector display greater levels of readiness
towards KS than women as employees of the same sector. The acquired findings are in concurrence with some
research projects that confirm the greater readiness towards KS among men (Abukhait, Bani-Melhem, Zeffane,
2019; Boateng, Dzandu, Agyemang, 2015; Tan, Trang, 2017). Nevertheless, the research conducted precisely
within a group of Polish employees in the IT sector fills an important research gap in this field. This is of particular
significance in the perspective of the widespread nature of remote work and the constant need to enhance this
form of organizing work. In order to clarify the difference acquired, it is possible to refer to several arguments.
Despite the fact that men are characterized by relatively greater tendencies towards competitive behaviour
(Wojciszke, 2012), they can however display greater readiness towards KS in cases whereby they see clear
benefits arising from such behaviour, such as, e.g. enhancement of work performance (Lin, 2006). Moreover,
the specifics of the sector and the associated virtual space may be of significance for the findings acquired, in
which, in the majority of cases it leads to knowledge sharing between the employees under analysis. Generally
speaking, men are more connected with technologies and are more associated with them, whereas women
would seem to have less experience in terms of availing of technologies (Liu, 2010). Research suggests that this
dependency may also refer to the workplace (Van Slyke, Comunale, Belanger, 2002). In his research, Taylor
(2004) claimed that the male employees analysed declared to have a higher level of availing of emails, data
mining, knowledge repository, while also yellow page components of the knowledge management system
by comparison with women. The results in this field are however unequivocal (Gefen, Straub, 1997).
Furthermore, what is important is the fact that Panteli, Stack and Ramsay (1999) indicate that women are
insufficiently represented in all the areas of the IT sector and refer to research in which they confirm that the IT
environment is dominated by men. Albeit the participation of women in the IT sector is systematically growing,
it is still a sector that for the most part employs men. According to data from Eurostat in Poland in 2020, women
constituted 15% of all IT specialists, while in turn, in terms of the EU as a whole, this figure is 18.5% (Piekarska,
2022). The percentage indicators of the participation of women and men in the herein research confirm the
afore-mentioned trend (34.8% women and 65.2% men). This signifies the fact that women participating in the
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research described constituted a minority group, while this awareness may translate to employee relations and
behaviour associated with cooperation, including the readiness towards KS. As emphasized by Ojha (2005), the
team members who acknowledge themselves to be the minority with regard to their sex type, marital status or
level of education are less willing to share knowledge with the remaining members of the team.
Additionally, the comparisons conducted revealed that in the group of the analysed women who were older
(≥35 years), or were in relationships, while also having three or more children declared greater readiness
towards KS with relation to younger women (<35 years), single women and those not having children. This would
seem to be a justified description of the dependencies in the mutual ties. The conclusion indicating that older
women as employees of the IT sector are more willing to share knowledge than younger female colleagues is
confirmed by certain empirical evidence (Burmeister, Fasbender, Deller, 2018; Dunham, Burt, 2011). Younger
people may probably be more reluctant to share knowledge due to the fact that there is a lack of sufficient
motivation or abilities in this sphere. In the case of women, experiences of life may have an impact on the
increase in soft competences associated with cooperation and mutual activities. Importantly, these
competences may also rise with regard to motherhood and taking care of offspring. A significant factor that is
stimulated by the experience of motherhood and which has a relation with KS is that of empathy. Empathy is a
precursor of trust and a factor that is favourable towards the exchange of knowledge (Gurgul, Enkel; 2004).
Research conducted by means of the method of illustrating the brain structures made it visible that mothers
have a stronger reaction of empathy than women who are not mothers, while the researchers came to the
conclusion that motherhood may have an impact on the general affective social perception (Plank et al., 2021).
Furthermore, thanks to the relations with a child, a woman develops the feeling of responsibility and
competences (Włodarczyk, 2012), which in turn, may translate to the motivation and readiness to adopt KS. In
the herein research, the statistically significant difference was only illustrated among women who had three or
more children as opposed to women who had no children, probably due to the fact that the experience of
motherhood in terms of raising greater numbers of children multiplied the afore-mentioned features in women
to such a point that it stimulates the readiness towards KS more than in the case of women who have only one
child or two children, or none at all. These dependencies may have a relation with the difference in the sphere
of KS between single women and women in relationships (in the herein research, out of 10 single women 9 had
no offspring). Moreover, as illustrated by the researchers, single women are more focused on their careers,
professional achievements and the pursuit of independence (Jones, Zhang, Chia, 2012; Suk Ha et al., 2018). By
way of consequence, they may also be more geared towards rivalry in the workplace, while simultaneously less
prone to behaviour associated with KS.
As a result of the intragroup comparisons in the group of men analysed, the statistically significant difference
was only revealed in the sphere of job seniority, which signifies that the men under analysis who had worked
longer than 5 years declared a greater tendency towards KS than men working in the analysed firm less than 5
years. It is possible that longer work experience is favourable towards the feeling of certainty and stability in
terms of employment, which may limit the impact of the tendency of rivalry and simultaneously be favourable
in terms of the readiness towards KS. The relationship between KS and job security has been confirmed by some
research projects (Bartol et al., 2009; Doulani, Mohammadi, Bradar, 2020; Mehrizi, 2016), while it may be
explained by, among other things, referring to the theories of the hierarchy of needs of Maslow, according to
which the fulfilment of needs of the lower level (security) facilitates the fulfilment of needs of the higher level
(KS) (Maslow, 2013). Furthermore, together with job seniority, professional competences grow, including those
that relate to interactions and cooperation in a team, while also knowledge exchange, which is of significance
particularly when knowledge exchange occurs in remote conditions. As concluded by Oye et al. (2011), work
experience has a strong impact on knowledge sharing in the workplace. Importantly, in the group of men under
analysis no difference was revealed in terms of KS in the sphere of age. Thus, this variable may not have such
power to determine as the varying job seniority, while moreover it is not identified with it, which in turn signifies
that in the analysed group there were men over the age of 35 who had worked in the analysed firm shorter than
5 years. It is also worth emphasizing that in the herein research the difference in terms of the job seniority only
related to one man. Perhaps the job seniority of the analysed women who constitute a relatively smaller group
in the IT sector does not have the same impact as men in terms of their feeling of job security. Furthermore, no
differences were observed among the analysed men in the sphere of KS with regard to the following: the number
of children, being in a relationship and job position. It is possible that the variables associated with parenthood
and the creation of partnership relations are of greater significance in the case of women. In turn, in the case of
the variable of the job position, differences were not noted in any of the groups analysed. This suggests that this
factor is of no significance in the context of KS in the group of employees of the IT sector working remotely. A
generalization of this conclusion would however require further detailed research.
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6. Conclusions
The aim of the herein research was to provide an answer to the following research question put forward in this
paper: Does a difference exist in terms of the readiness to share knowledge between men and women as
employees of the IT sector working remotely? The research findings acquired from a group of employees of the
IT sector working remotely indicates the existence of differences between women and men in the sphere of KS.
The analysed men declare greater readiness towards KS than the analysed women. Furthermore. greater
readiness in the sphere of KS was declared by older women (≥ 35), those in relationships and those having three
or more children, while also men who had worked in the analysed firm for over 5 years. These conclusions are
of significant importance in the context of the organization of work, particularly in conditions of remote working.
In spite of the fact that this form of work in the IT sector was a practice that was frequently encountered prior
to COVID-19, its specifics and the current requirements of the labour market force, while also constant
enhancements of the solutions applied to streamline work and increase organizational performance.
The conclusions from the research imply significant practical recommendations for the managers of the IT
sector:
• It is important for them to be aware of the significance of the demographic and individual variables
associated with work for the course of the process of KS.
• The evaluation of the adjustment of employees (by taking account of the demographic features and
variables associated with work), while also the evaluation of the appropriate use of their potential for
the effectiveness of the course of KS should be conducted at the stage of recruitment.
• In the context of the readiness towards KS, particular attention should be paid to the motivation of
women in this sphere, considering the afore-mentioned fact that they usually constitute a relatively
smaller representative group in the environment of IT employees.
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