Workplace Assessment  Assessment Booklet

Assessment Booklet
Cluster 3: Task 17
Workplace Assessment
from TAE40116 Certificate IV in Training and Assessment

TAEASS401
Plan assessment activities and processes
TAEASS502
Design and develop assessment tools
TAEASS402
Assess competence
TAEASS403
Participate in assessment validation

This document belongs to:

Version 3_May 2019  1

 Workplace Assessment  Assessment Booklet

Copyright
© 2018 Blackwater Projects.
All rights reserved.
This document was developed by Blackwater Projects learning and development consultancy and is
used under license. It may only be reproduced or copied strictly in accordance with the terms of that
license.

PO Box 4253 p +(61) 409 910 002

Balgowlah Heights NSW 2093 w blackwaterprojects.com.au
Australia e [email protected]

Version control & document history

Date Summary of modifications made Version no.

June 2018 Customise assessment booklet v1.0

August 2018 Modification to format, instructions and some templates v1.1

September 2018 Modification to format, instructions and some templates v2

May 2019 Updated task instructions and templates v3

Jan 2020 Updated task instructions and templates v4

Version 3_May 2019  2

 Workplace Assessment  Assessment Booklet

Introduction
This assessment booklet contains instructions and templates for the assessment tasks you are
required to complete for the Delivering Training Cluster.

Note: Throughout this booklet your assessor/trainer is referred to as the trainer. Where reference is
made to Training Packages this also includes Accredited Curriculum.

UNITS OF COMPETENCY ASSESSED

The assessment tasks contained in this workbook assess the following units of competency:
 TAEASS401 Plan assessment activities and processes
 TAEASS502 Design and develop assessment tools
 TAEASS402 Assess competence
 TAEASS403 Participate in assessment validation
Download these units and their assessment requirements from the National VET Register—
training.gov.au.
In order to successfully complete these units of competency you must complete all tasks contained
in this workbook.

Version 3_May 2019  3

 Workplace Assessment  Assessment Booklet

ASSESSMENT REQUIREMENTS
Please read the following instructions about your assessment. They will help you to achieve the level
of performance required to achieve success.
It is important that you clearly understand all the requirements of your assessments. If you are having difficulty
with the terminology or the steps to follow, please speak to your trainer prior to commencing.
During or following the assessment, you may be asked by your trainer to explain various aspects of work
submitted or completed to test your underlying knowledge and skills.

RE-ASSESSMENT
If you do not achieve the required standard, you will be given the opportunity to be re-assessed. Arrangements
will be made on an individual basis; however, you must be proactive to ensure that an appropriate time can be
found for this.

ASSESSMENT APPEALS
If you disagree with the outcome of an assessment task, you have the right to request a review of the
assessment. In the first instance, such requests will ensure that your work is reviewed by a second person
within the teaching area and you will be advised of the outcome of this review in writing, most likely by email.
If you wish to take the matter further, a formal appeal will need to be lodged. Please contact the Manager.

SUBMIT YOUR ASSESSMENTS

Your trainer will advise you of the submission date for your assessments. If you are unable to finalise your
assessments by the due date, you must contact the Manager to seek an extension.

You must include the TAFE Assessment Coversheet given to you by your trainer. Please include your
name and contact details. Your submission cannot be assessed if this form is not included.

CONTACT US
Contact us any time with questions or for support. Reach us on:
Dianne Mahoney
In person to Victoria University, City King Campus
Level 12, Room 12.012
 Phone 9919 7888

@ Email dianne.mahoney@ vu.edu.au

Version 3_May 2019  4

 Workplace Assessment  Assessment Booklet

Task 17
Participate in 3 assessment validations
Assesses: TAEASS403 Participate in assessment validation

Participate in validation of three (3) assessment tools

Contribute actively to the validation activities and outcomes

Task overview

● You may work with others to validate assessment tools you have developed, or
that someone else has developed
● You may organise the validation sessions yourself, or you may participate in
validation sessions organised by someone else
● The assessment tool you validate on each occasion must cover at least one (1)
entire unit of competency and its assessment requirements

!
● All validation activities must include a competency mapping exercise whose
purpose is to check if the assessment tool covers the entire unit and its
assessment requirements. You may:
– check a completed competency map that is provided, or
– in the validation session, create a competency map
Your mapping exercise must cover the unit’s elements, performance criteria,
foundation skills, performance evidence, knowledge evidence, and (as
applicable) assessment conditions.
● At least two people, including you, must participate in each validation.

Version 3_May 2019  5

 Workplace Assessment  Assessment Booklet

Assessment tool validation 1

Background information
1 Background information and evidence of preparation for validation:
a. Explain who wrote the assessment tool that you validated
b. Name the unit of competency covered in the assessment tool validated
c. Describe the target candidate/s
d. Explain the purpose of the assessment tool
e. Describe key assessment system policies and procedures that the tool
must support. As a minimum, explain:
● assessment submission policies and procedures
● how candidates receive information that is relevant to all assessments
within an organisation—e.g. information about appeals, confidentiality,
etc.
a. f. (optional) Give any other information to help your assessor understand the context
of this validation.

a. Tool 1, was developed by myself which was validated in a validation meeting with
myself presenting the tool and other two validators and chairperson.
b. FSKOCM007- Interact effectively with others at workplace
c. external clients and internal staff. Interactions include giving or responding to
spoken instructions, responding to customer queries and complaints, explaining
a workplace procedure, or taking telephone calls from the general public or
internal staff.
D. This unit applies to individuals who use, or are preparing to use, oral communication skills
to complete workplace activities. This includes existing workers and individuals preparing for
employment through vocational education and training. This unit should be integrated and
contextualised with vocational training to support achievement of vocational competency.

e.
a. Assessment tool is assessing the candidate through Training and assessment
pathway and assessment will be conducted via zoom meeting with the candidate for
verbal question interview, other portion of the assessment will be sent to candidate
via email and candidate needs to complete it and submit it back to assessor via
email as well.
b. Assessment needs to be submitted within 1 weeks of time after verbal interview.
Candidate’s submitted work should be clear and authentic according to the
submission policy of RTO.
c. Feedback will be provided to candidate as verbal feedback via zoom meeting and
written results via email.
d. Candidate will receive information regarding assessment via email regarding date
and time of assessment. Other information regarding appeal process, confidentiality
and rights and responsibilities is available on student’s guidebook of RTO. In
addition, this information will be provided to candidate on the day of assessment via
zoom meeting during briefing of assessment process.

To be submitted

Version 3_May 2019  6

 Workplace Assessment  Assessment Booklet

2 Validation paperwork—all documents you and fellow validators used or produced

as part of this validation—including:
a. Copies of the unit of competency (and its assessment requirements) that the
tool you validated intended to cover
b. A copy of the assessment tool you validated
c. Competency map that covers the entire unit and its assessment requirements
and which you referred to or created to confirm validity and sufficiency of the
assessment tool
d. Authenticated validation record that documents the validation participants,
process and outcomes
e. (optional) Other documents that show how you prepared for and contributed
to the validation activity.

Ensure that the validation record has been signed by all participants in the validation

Version 3_May 2019  7

 Workplace Assessment  Assessment Booklet

Assessment tool validation 2

Background information
1 Background information and evidence of preparation for validation:
a. Explain who wrote the assessment tool that you validated
b. Name the unit of competency covered in the assessment tool validated
c. Describe the target candidate/s
d. Explain the purpose of the assessment tool
e. Describe key assessment system policies and procedures that the tool
must support. As a minimum, explain:
● assessment submission policies and procedures
● how candidates receive information that is relevant to all assessments
within an organisation—e.g. information about appeals, confidentiality,
etc.
b. f. (optional) Give any other information to help your assessor understand the context
of this validation.

a.Tool 2 was developed by myself which was validated in a validation meeting with myself
presenting the tool and 1 validators
b. BSBWOR203 work effectively with others
c. individuals who perform a range of routine tasks using a limited range of practical skills,
and a fundamental knowledge of teamwork in a defined context under direct supervision or
with limited individual responsibility
d. candidates requires skills and knowledge required to work cooperatively with others and
deal effectively with issues, problems and conflict.
e.
a. Assessment tool is assessing the candidate through Training and assessment
pathway and assessment will be conducted via zoom meeting with the candidate for
verbal question interview, other portion of the assessment will be sent to candidate
via email and candidate needs to complete it and submit it back to assessor via
email as well.
b. Assessment needs to be submitted within 1 weeks of time after verbal interview.
Candidate’s submitted work should be clear and authentic according to the
submission policy of RTO.
c. Feedback will be provided to candidate as verbal feedback via zoom meeting and
written results via email.
d. Candidate will receive information regarding assessment via email regarding date
and time of assessment. Other information regarding appeal process, confidentiality
and rights and responsibilities is available on student’s guidebook of RTO. In
addition, this information will be provided to candidate on the day of assessment via
zoom meeting during briefing of assessment process.

To be submitted

Version 3_May 2019  8

 Workplace Assessment  Assessment Booklet

2 Validation paperwork—all documents you and fellow validators used or produced

as part of this validation—including:
a. Copies of the unit of competency (and its assessment requirements) that the
tool you validated intended to cover
b. A copy of the assessment tool you validated
c. Competency map that covers the entire unit and its assessment requirements
and which you referred to or created to confirm validity and sufficiency of the
assessment tool
d. Authenticated validation record that documents the validation participants,
process and outcomes
e. (optional) Other documents that show how you prepared for and contributed
to the validation activity.

Ensure that the validation record has been signed by all participants in the validation

Version 3_May 2019  9

 Workplace Assessment  Assessment Booklet

Assessment tool validation 3

Background information
1 Background information and evidence of preparation for validation:
a. Explain who wrote the assessment tool that you validated
b. Name the unit of competency covered in the assessment tool validated
c. Describe the target candidate/s
d. Explain the purpose of the assessment tool
e. Describe key assessment system policies and procedures that the tool
must support. As a minimum, explain:
● assessment submission policies and procedures
● how candidates receive information that is relevant to all assessments
within an organisation—e.g. information about appeals, confidentiality,
etc.
c. f. (optional) Give any other information to help your assessor understand the context
of this validation.

a.BSBWOR202 Organise and complete daily work activities

b. the skills and knowledge required to seek feedback for performance improvement and
use current technology appropriate to the task.
.
c. Evidence of the ability to:
• plan and organise workload with the assistance of others
• complete tasks, using appropriate digital tools, within specified timelines seeking
assistance as required
• use effective communication skills to seek assistance or feedback from others
• seek and use feedback from others to monitor and improve work performance.
d. It applies to individuals working under direct supervision who develop basic skills and
knowledge for working in a broad range of settings
a. This assessment tool is developed to assess the candidate’s competency through
RPL pathway. Assessment tool includes verbal interview and third party for
submission includes that all the evidences should be gathered by candidate and
submitted to assessor as per assessor’s instructions which includes all to be
assessed evidences must be submitted before interview with assessor via email.
 Candidate will receive information regarding assessment via email
regarding date and time of assessment. Other information regarding appeal
process, confidentiality and rights and responsibilities is available on
student’s guidebook of RTO. In addition, this information will be provided to
candidate on the day of assessment via zoom meeting during briefing of
assessment process.
e. Outcomes of all assessments will be provided to the candidate within 2 weeks of
evidence being submitted, as per RTO’S policy

To be submitted

Version 3_May 2019  10

 Workplace Assessment  Assessment Booklet

2 Validation paperwork—all documents you and fellow validators used or produced

as part of this validation—including:
a. Copies of the unit of competency (and its assessment requirements) that the
tool you validated intended to cover
b. A copy of the assessment tool you validated
c. Competency map that covers the entire unit and its assessment requirements
and which you referred to or created to confirm validity and sufficiency of the
assessment tool
d. Authenticated validation record that documents the validation participants,
process and outcomes
e. (optional) Other documents that show how you prepared for and contributed
to the validation activity.

Ensure that the validation record has been signed by all participants in the validation

Version 3_May 2019  11

 Workplace Assessment  Assessment Booklet

Reflection questions
Select one (1) of the assessment validations you participated in for this task.
 Name the assessment validation that you select

Answer the following questions about this validation activity:

 Describe how and with whom you clarified details of the validation—e.g. its purpose,
context and scope, plus logistics such as when and where validation would occur
 Describe the materials you reviewed/arranged in preparation for the assessment
validation
 Describe how you confirmed (or could confirm) that you were using the most recent
versions of validation reference materials and templates
 Describe one (1) example of how you resolved (or could resolve) a difference in opinion
between validators.

 FSKOCM007- Interact effectively with others at workplace

 Validation meeting was planned via zoom based meeting during the classroom
based timings. Meeting was planned by assessor(me) who developed the
assessment tool along with 2 validators. During the meeting, one person acted as
chairperson along with other 1 validators. During validation meeting, assessment
tool was discussed along its purposes and instruments developed to assess the
competency. Details of assessment tools were clarified with validators. In
addition, assessor gave few valuable inputs as well.
 FSKOCM007- Interact effectively with others at workplace
Contextualised unit of competency was used as reference resource. Competency
map was used to refer instrument developed in assessment tool.
 Version number was written in the assessment tool, to help to identify that recent
version of assessment tool is used in validation.
 Different views were given by validators. Difference in opinion were resolved by
my own understanding and knowledge about unit of competency and assessment
tool as well as with the consultation of assessor.

Version 3_May 2019  12

 Workplace Assessment  Assessment Booklet

Assessment tool validation record

Part 1: General Information

Validation details

RTO

Validation date

Validation approach ☐ Face-to-face meeting

Location (if applicable)

Purpose and focus of the Validation

Purpose Validate an assessment tool

Relevant unit/s

Resources needed

Participants

Name Organisation / Position

Part 2: Code of conduct

Participants in this validation acknowledge and agree that:

1. Be honest, respectful and open-minded
With the validation leader and with each other.
2. Equal ‘air time’
Allow everyone to have their say without interruption.
3. Share diverse opinions—aim for consensus
4. Validation leader will decide the response to mixed feedback
In the event that validation participants have mixed feedback and do not reach consensus for a particular validation
criterion, the validation leader will note all feedback and make the final decision.
5. Copyright
Please respect copyright of the materials and templates used in the validation. All validation materials are provided
commercially, in confidence. Do not distribute them to others.
6. Confidentiality
You will be named as a participant in this validation, and this validation record will be openly available to anyone with a
valid reason to review it. Please advise the validation leader if you prefer to be identified as ‘anonymous’ on this record.

Version 3_May 2019  13

 Workplace Assessment  Assessment Booklet

Did all participants agree to these terms:

● verbally at the start of the validation meeting ☐ Yes ☐ No (details below)
● or by email beforehand?

Part 3: Validation Checklist

Does/is the assessment tool: Yes No Comments

VALIDITY
1 Clearly identify units assessed by code ☐ ☐
and title
2 Address all aspects of the competency
standard/s assessed:
● Elements and performance criteria ☐ ☐

● Foundation Skills to the level ☐ ☐

described in the unit
● Performance evidence ☐ ☐

● Knowledge evidence ☐ ☐

● Conditions for assessment ☐ ☐

Competency map attached ☐

3 Include activities that reflect realistic ☐ ☐

workplace requirements
4 Reflect realistic work conditions that
include the dimensions of competence:
● Task skills ☐ ☐

● Task management skills ☐ ☐

● Contingency management skills ☐ ☐

● Job / role environment skills ☐ ☐

5 Promote collection of evidence that is:

● Valid ☐ ☐

● Sufficient ☐ ☐

● Current ☐ ☐

● Authentic ☐ ☐

6 Pitched at the correct AQF level ☐ ☐

7 Free of unnecessary assessment tasks ☐ ☐

FLEXIBILITY AND FAIRNESS

8 Offer a reasonable range of flexible ☐ ☐
options for how candidates complete and

Version 3_May 2019  14

 Workplace Assessment  Assessment Booklet

Does/is the assessment tool: Yes No Comments

submit assessment tasks
9 Include information about available ☐ ☐
support and guidance if needed
RELIABILITY
10 Formatted and structured in a logical and ☐ ☐
easy-to-follow way
11 Include information, instructions and
marking guide for assessors that
includes:
● clear instructions for administering ☐ ☐
the assessment—Plain English and
concise
● complete instructions for ☐ ☐
administering the assessment
● decision-making rules and ☐ ☐
benchmarks to promote consistent
outcomes

12 Include documented information for

candidates that includes:
● clear instructions ☐ ☐
● complete instructions ☐ ☐
● clear outline of evidence ☐ ☐
requirements for a competent
outcome

ADMINISTRATION
13 Clearly identify version control ☐ ☐

14 Include mechanisms to record:

● Name of assessor/s ☐ ☐
● Name of candidate ☐ ☐
● Assessment date/s ☐ ☐
● Candidate’s written consent to be ☐ ☐
assessed (or equivalent)
● Assessment results ☐ ☐
● Action plan in case of a NYC result ☐ ☐
● Other information needed to reflect ☐ ☐
the organisation’s policies and
procedures related to assessment
administration
● Includes capacity for the assessor ☐ ☐
to note comments and feedback
about the candidate’s performance.

Version 3_May 2019  15

 Workplace Assessment  Assessment Booklet

Part 4: Validation outcomes

Summary of feedback and recommendations

Recommended Actions
Action required By whom? By when?

Signatures of validators

Version 3_May 2019  16