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Tutorial 9-Answer

The document discusses planning and goal setting in management. It provides examples of multiple choice and true/false questions related to topics like management by objectives, strategic planning, operational planning, and planning in dynamic environments. Effective planning in changing environments requires flexibility and flatter organizational structures.

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shorouk salah
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29 views

Tutorial 9-Answer

The document discusses planning and goal setting in management. It provides examples of multiple choice and true/false questions related to topics like management by objectives, strategic planning, operational planning, and planning in dynamic environments. Effective planning in changing environments requires flexibility and flatter organizational structures.

Uploaded by

shorouk salah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Tutorial (9)

Chapter (8)
Question (1): Multiple choices:
1) A ________ is an integrated network of goals in which the accomplishment of goals at one
level makes possible the achievement of the goals at the next level.
A) reverse pyramid
B) means-ends chain
C) bottom-up ladder
D) process sequence
Answer: B
2) ________ is a process of setting mutually-agreed upon goals and using those goals to evaluate
employee performance.
A) Management by objectives
B) Management by walking around
C) Management by observation
D) Management by exception
Answer: A

3) Well-written goals are ________.


A) written in terms of actions rather than outcomes
B) just out of reach
C) easily achieved
D) clear as to a time frame
Answer: D
4) The commitment concept says that plans should ________.
A) extend far enough to meet those commitments made when the plans were developed
B) be done for as long a time period as possible
C) be done for as short a time period as possible
D) not commit to specifically
5) Top executives are mainly involved in ________ planning.
A) functional
B) operational
C) strategic
D) departmental
Answer: C
6) ________ planning dominates managers' planning efforts at lower levels of the organization.
A) Strategic
B) Organization-wide
C) Operational
D) Directional
Answer: C
7) How can managers effectively plan when the external environment is continually changing?
A) They should discontinue formal planning.
B) They should set general, but rigid plans.
C) They should be ready to change directions if environmental conditions warrant.
D) They should continue to follow the set organizational plans as persistence will eventually pay.
Answer: C
8) Which of the following statements is true of planning in dynamic environments?
A) Organizations should follow a pyramidal structure when operating in uncertain environments.
B) Organizations must discontinue formal planning in such a scenario.
C) To be useful in a dynamic environment, plans need to be specific and unchanging.
D) Flatter organizational hierarchies are necessary for planning in uncertain environments.
Answer: D
9) A manager's analysis of the external environment can be improved by ________, which
involves screening information to detect emerging trends.
A) environmental scanning
B) environmental activism
C) critical path analysis
D) social screening
Answer: A
10) ________ refers to gathering information about competitors that allows managers to
anticipate competitors' actions rather than merely react to them.
A) Due diligence
B) Competitor intelligence
C) Data aggregation
D) Value analysis
Answer: B

Question (2): Put (T) or (F):


1) In the management by objectives (MBO) process of goal setting, goals are ambiguous, giving
managers and employees more flexibility to respond to changing conditions.
Answer: FALSE
2) In an uncertain environment, managers should develop plans that are specific, but flexible.
Answer: TRUE
3) Dynamic environments require a flatter organizational hierarchy in order to plan effectively.
Answer: TRUE

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